CN113191921A - Hotel operation cloud service control system - Google Patents
Hotel operation cloud service control system Download PDFInfo
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- CN113191921A CN113191921A CN202110282111.6A CN202110282111A CN113191921A CN 113191921 A CN113191921 A CN 113191921A CN 202110282111 A CN202110282111 A CN 202110282111A CN 113191921 A CN113191921 A CN 113191921A
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- 238000001514 detection method Methods 0.000 claims description 15
- 230000010354 integration Effects 0.000 claims description 14
- 230000006855 networking Effects 0.000 claims description 11
- 238000004891 communication Methods 0.000 claims description 7
- 230000005540 biological transmission Effects 0.000 claims description 3
- 238000000034 method Methods 0.000 abstract description 4
- 238000005516 engineering process Methods 0.000 description 5
- 238000010586 diagram Methods 0.000 description 3
- 238000012423 maintenance Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000013473 artificial intelligence Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 238000012544 monitoring process Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9537—Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/067—Enterprise or organisation modelling
Abstract
The invention relates to the technical field of hotel comprehensive management, in particular to a hotel operation cloud service control system, which is software or a platform capable of improving the hotel management efficiency, currently, the domestic hotel industry stays at a manual operation stage when a guest check-in procedure is handled, namely, the handling of the check-in procedure of the guest is completed through the hotel management system of each hotel and manually inputting relevant information such as the guest, account and the like by front-end operators.
Description
The technical field is as follows:
the invention relates to the technical field of hotel comprehensive management, in particular to a hotel operation cloud service control system.
Background art:
the hotel management system is software or a platform capable of improving the management efficiency of the hotel, generally comprises a reception desk, a reception desk for cash, a guest room manager, a sales POS, a catering management, an entertainment management, a public affair sales, a financial inquiry, a telephone charging, a system maintenance, a management inquiry, an engineering maintenance and other functional modules, currently, the domestic hotel industry still stays at a manual operation stage when handling the guest's check-in procedure, namely, the check-in procedure of the guest is finished by manually inputting the relevant information of the guest, the financial affairs and the like through the hotel management system of each hotel, the way is time-consuming, labor-consuming and damaging the check-in feeling of the guest, a plurality of hotel supporting services are less, house cards are easy to lose, the requirement of tourists cannot be met along with the progress of science and technology, particularly the high-speed development of information technology, and self-service handling equipment is provided by each industry, for example, self-service teller machines in banking industry, self-service boarding equipment in airports and the like, but no complete hotel self-service check-in registration system exists in the hotel industry in China at present, and even if some hotels claim to provide self-service check-in service, the hotel self-service check-in registration system is only a simple room selection function and does not realize the complete self-service check-in function.
The invention content is as follows:
the invention aims to solve the existing problems and provides a hotel operation cloud service control system.
The technical solution of the invention is as follows:
the utility model provides a hotel operation cloud service control system, includes cloud service system server, cloud service system server wireless two-way connection has hotel management system, security networking system, hotel operation system and big data integration system, big data integration system has security networking system, logistics service system and hotel detecting system through internet electrical connection, logistics service system has client APP through internet electrical connection, client APP has hotel operation system through internet electrical connection, hotel operation system includes hotel information module, reservation and the module of returning the house, city entertainment module, food information module, real-time road traffic module, ticket reservation module and city weather module.
As an optimal technical scheme, each franchisee hotel is independently provided with a hotel detection system, the hotel detection system performs real-time data transmission with a big data integration system through the Internet, and the big data integration system transmits the real-time data to a security networking system.
As an optimal technical scheme, the hotel detection system comprises a temperature sensor module, a photoelectric sensor module, a communication module, a voltage comparator module, a single chip microcomputer module, a display module and a key alarm module.
As a preferred technical scheme, the output end of the temperature sensor is electrically connected with the single chip microcomputer module, the output end of the photoelectric sensor module is electrically connected with the input end of the voltage comparator module, the output end of the voltage comparator module is electrically connected with the single chip microcomputer module, and the output end of the single chip microcomputer module is electrically connected with the display module, the communication module and the key alarm module.
As an optimal technical scheme, the hotel management system and the logistics service system are both designed with background manager login software.
The invention has the beneficial effects that:
(1) real-time data of the franchisee hotels and supporting entertainment services around the cities are pushed through the big data cloud service platform, so that the market competitiveness of the product is improved, and the hotel has better economic benefits.
(2) The intelligent sensor is used for monitoring, so that the safety condition in a hotel room can be detected in real time, and the occurrence of emergency safety accidents can be avoided as far as possible under the condition that the privacy of customers is not invaded.
(3) The conditions such as room card loss can be avoided through operations such as mobile phone APP room reservation, room returning and guest room health service, useless labor cost can be reduced, unmanned hotel management is realized, and economic benefits are improved.
Description of the drawings:
FIG. 1 is a schematic block diagram of the architecture of the system of the present invention;
FIG. 2 is a schematic block diagram of the hotel operation system structure of the present invention;
FIG. 3 is a schematic block diagram of the hotel detection system configuration of the present invention;
in the drawings: 1. a hotel management system; 2. a security networking system; 3. a hotel operation system; 4. a big data integration system; 5. a logistics service system; 6. a hotel detection system; 7. a client APP; 301. a hotel information module; 302. a booking and returning module; 303. a city entertainment module; 304. a food information module; 305. a real-time road traffic module; 306. an air ticket booking module; 307. a city weather module; 601. a temperature sensor module; 602. a photosensor module; 603. a communication module; 604. a voltage comparator module; 605. a single chip module; 606. a display module; 607. and a key alarm module.
The specific implementation mode is as follows:
the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1-3, a hotel operation cloud service control system, includes cloud service system server, cloud service system server wireless two-way connection has hotel management system (1), security networking system (2), hotel operation system (3) and big data integration system (4), big data integration system (4) have security networking system (2), logistics service system (5) and hotel detecting system (6) through internet electrical connection, logistics service system (5) have client APP (7) through internet electrical connection, client APP (7) have hotel operation system (3) through internet electrical connection, hotel operation system (3) include hotel information module (301), reservation and check-out module (302), city entertainment module (303), food information module (304), A real-time road traffic module (305), a ticket booking module (306) and a city weather module (307).
Furthermore, each member merchant hotel is independently provided with a hotel detection system (6), the hotel detection system (6) performs real-time data transmission with the big data integration system (4) through the Internet, and the big data integration system (4) transmits the real-time data to the security networking system (2).
Furthermore, the hotel detection system (6) comprises a temperature sensor module (601), a photoelectric sensor module (602), a communication module (603), a voltage comparator module (604), a single chip microcomputer module (605), a display module (606) and a key alarm module (607).
Furthermore, the output end of the temperature sensor (601) is electrically connected with the single chip microcomputer module (605), the output end of the photoelectric sensor module (602) is electrically connected with the input end of the voltage comparator module (604), the output end of the voltage comparator module (604) is electrically connected with the single chip microcomputer module (605), and the output end of the single chip microcomputer module (605) is electrically connected with the display module (606), the communication module (603) and the key alarm module (607).
Further, the hotel management system (1) and the logistics service system (5) are both designed with background administrator login software.
The invention provides a technical scheme for a real-time case, which comprises the following steps: a hotel operation cloud service control system is characterized in that an operation management mode of a traditional hotel is modified through an internet technology, a big data integration technology and an artificial intelligence technology, each franchise hotel carries out independent detection and unified management mode, a client, a hotel terminal, a manager terminal and a service terminal are separated, a cloud micro-service system server is taken as a core to push hotel and city information to a client APP7 developed by the company through a hotel operation system 3, the hotel operation system 3 comprises a hotel information module 301, a booking and returning module 302, a city entertainment module 303, a food information module 304, a real-time road traffic module 305, a ticket booking module 306 and a city weather module 307, tourists can realize city information inquiry and matched scenic spot trouble-free and city road condition inquiry on the client APP, so that the clients can comprehensively, quickly and conveniently know most of the city information, after the client performs room reservation on a mobile phone APP, information can be sent to the hotel management system 3 through the cloud server through the internet, the hotel management system 3 is used for hotel background staff to inquire the room condition and fund account condition, the implementation of daily management operation of the franchisee hotel is guaranteed, after the guest check-in information is confirmed, the information is transmitted to the logistics service system 5, the system is logged in by the hotel logistics service staff, when the hotel room is in the situation of no person reservation, the logistics service staff can obtain the access authority of each room through the logistics service system 5 so as to carry out sanitation and safety inspection, after the room is reserved, the authority is cancelled, the room can be opened under the condition that the client side of the client side APP7 allows, all data can be interconnected with the cloud server through the big data integration system 4, the hotel detection system 6 is arranged in each supplier hotel, the hotel detection system 6 mainly detects the safety condition in each room through a sensor, safety problems are prevented through detection, and when potential safety hazards such as water, electricity and fire occur, an alarm is given back to the safety networking system 2 in time.
Although the present invention has been described in detail with reference to the foregoing embodiments, it will be apparent to those skilled in the art that various changes in the embodiments and/or modifications of the invention can be made, and equivalents and modifications of some features of the invention can be made without departing from the spirit and scope of the invention.
Claims (5)
1. The utility model provides a hotel operation cloud service control system, includes that intelligent cloud service platform (8) and hotel transport operation service platform (3) its characterized in that: intelligence cloud service platform (8) and hotel operation service platform (3) are through internet wireless connection, intelligence cloud service platform (8) wireless two-way connection has hotel management system (1), security networking system (2), big data integration system (4) have security networking system (2), logistics service system (5) and hotel detecting system (6) through internet electrical connection, logistics service system (5) have client APP (7) through internet electrical connection, client APP (7) have hotel operation cloud service platform (3) through internet electrical connection, hotel operation cloud service platform (3) include hotel information module (301), reservation and module of returning rooms (302), city entertainment module (303), food information module (304), real-time road traffic module (305), An airline reservation module (306) and a city weather module (307).
2. The hotel operation cloud service control system according to claim 1, wherein: each member merchant hotel is independently provided with a hotel detection system (6), the hotel detection system (6) performs real-time data transmission with the big data integration system (4) through the Internet, and the big data integration system (4) transmits the real-time data to the security networking system (2).
3. The hotel operation cloud service control system according to claim 1, wherein: the hotel detection system (6) comprises a temperature sensor module (601), a photoelectric sensor module (602), a communication module (603), a voltage comparator module (604), a single chip microcomputer module (605), a display module (606) and a key alarm module (607).
4. The hotel operation cloud service control system according to claim 3, wherein: the output end of the temperature sensor (601) is electrically connected with the single chip microcomputer module (605), the output end of the photoelectric sensor module (602) is electrically connected with the input end of the voltage comparator module (604), the output end of the voltage comparator module (604) is electrically connected with the single chip microcomputer module (605), and the output end of the single chip microcomputer module (605) is electrically connected with the display module (606), the communication module (603) and the key alarm module (607).
5. The hotel operation cloud service control system according to claim 1, wherein: and the hotel management system (1) and the logistics service system (5) are both designed with background manager login software.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110282111.6A CN113191921A (en) | 2021-03-16 | 2021-03-16 | Hotel operation cloud service control system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110282111.6A CN113191921A (en) | 2021-03-16 | 2021-03-16 | Hotel operation cloud service control system |
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| Publication Number | Publication Date |
|---|---|
| CN113191921A true CN113191921A (en) | 2021-07-30 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202110282111.6A Pending CN113191921A (en) | 2021-03-16 | 2021-03-16 | Hotel operation cloud service control system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115208922A (en) * | 2022-07-15 | 2022-10-18 | 鹿马智能科技（上海）有限公司 | Hotel management system based on edge calculation |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106779119A (en) * | 2016-12-19 | 2017-05-31 | 苏州朗捷通智能科技有限公司 | Hospitality management system |
| CN107169892A (en) * | 2017-07-21 | 2017-09-15 | 合肥松雷信息科技有限公司 | A kind of hotel's total management system |
| CN111368194A (en) * | 2020-03-03 | 2020-07-03 | 北京三快在线科技有限公司 | Information pushing method, system and equipment for hotel |
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2021
- 2021-03-16 CN CN202110282111.6A patent/CN113191921A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106779119A (en) * | 2016-12-19 | 2017-05-31 | 苏州朗捷通智能科技有限公司 | Hospitality management system |
| CN107169892A (en) * | 2017-07-21 | 2017-09-15 | 合肥松雷信息科技有限公司 | A kind of hotel's total management system |
| CN111368194A (en) * | 2020-03-03 | 2020-07-03 | 北京三快在线科技有限公司 | Information pushing method, system and equipment for hotel |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115208922A (en) * | 2022-07-15 | 2022-10-18 | 鹿马智能科技（上海）有限公司 | Hotel management system based on edge calculation |
| CN115208922B (en) * | 2022-07-15 | 2023-11-03 | 鹿马智能科技（上海）有限公司 | Hotel management system based on edge calculation |
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Application publication date: 20210730 |