CN113129181A - Information acquisition method and device and storage medium - Google Patents

Information acquisition method and device and storage medium Download PDF

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CN113129181A
CN113129181A CN202110548279.7A CN202110548279A CN113129181A CN 113129181 A CN113129181 A CN 113129181A CN 202110548279 A CN202110548279 A CN 202110548279A CN 113129181 A CN113129181 A CN 113129181A
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李若石
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    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract

The invention discloses an information acquisition method, an information acquisition device and a storage medium, wherein the information acquisition method comprises the following steps: determining required information according to rule requirements; after receiving a service request, executing a service process, wherein the service is a service which is applicable to the rule; and when the required information is generated in the process of executing the business process, acquiring the required information. By adopting the method and the device, the information required by the auditing program, such as objective evidence chain, subjective intention certification and the like, can be collected in advance according to the auditing program, experience and the like under the same rule, so that the problem of great difficulty in collecting the evidence meeting the requirements of the auditing rule is solved. The method can greatly save the tedious work of collecting and identifying the confirmation evidence to restore the legal facts after disputes occur in the traditional trial mode, and greatly saves trial resources.

Description

Information acquisition method and device and storage medium
Technical Field
The present invention relates to the field of information processing technologies, and in particular, to an information acquisition method, an information acquisition device, and a storage medium.
Background
As stated, the parties are responsible for providing evidence for their proposed advices. The evidence that the party and the litigation agent can not collect themselves due to objective reasons or the evidence that the people court considers the need of the trial case should be investigated and collected. The people's court should review and verify evidence comprehensively and objectively according to legal procedures.
The defects of the prior art are as follows: the evidence collection difficulty is very large, and the evidence meeting the requirement of the legal rules can not be collected generally.
Disclosure of Invention
The invention provides an information acquisition method, an information acquisition device and a storage medium, which are used for solving the problem of high difficulty in acquiring evidences meeting requirements of an approval rule.
The invention provides the following technical scheme:
an information acquisition method comprising:
determining required information according to rule requirements;
after receiving a service request, executing a service process, wherein the service is a service which is applicable to the rule;
and when the required information is generated in the process of executing the business process, acquiring the required information.
In an implementation, the rules include one or a combination of the following:
law, regulation, judicial interpretation.
In practice, the rules are rules of a civil law, a business law, or an arbitration law.
In practice, the required information is electronic evidence.
In an implementation, the required information includes one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
In an implementation, the service includes one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
In implementation, the business process is executed by a computer.
In implementation, the information required for determining according to the rule requirement is determined by one or a combination of the following modes:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
In an implementation, the method further comprises the following steps:
providing the collected required information upon initiating execution of the rule.
An information acquisition apparatus comprising:
a processor for reading the program in the memory, performing the following processes:
determining required information according to rule requirements;
after receiving a service request, executing a service process, wherein the service is a service which is applicable to the rule;
when the required information is generated in the process of executing the business process, acquiring the required information;
a transceiver for receiving and transmitting data under the control of the processor.
In an implementation, the rules include one or a combination of the following:
law, regulation, judicial interpretation.
In practice, the rules are rules of a civil law, a business law, or an arbitration law.
In practice, the required information is electronic evidence.
In an implementation, the required information includes one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
In an implementation, the service includes one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
In implementation, the business process is executed by a computer.
In implementation, the information required for determining according to the rule requirement is determined by one or a combination of the following modes:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
In an implementation, the method further comprises the following steps:
providing the collected required information upon initiating execution of the rule.
An information acquisition apparatus comprising:
the determining module is used for determining required information according to rule requirements;
the service module is used for executing a service process after receiving a service request, wherein the service is a service applicable to the rule;
and the acquisition module is used for acquiring the required information when the required information is generated in the process of executing the business process.
In an implementation, the determining module is further configured to determine the required information according to a rule requirement including one or a combination of the following rules:
law, regulation, judicial interpretation.
In an implementation, the determining module is further configured to determine the required information according to rules requirements of a civil law, a business law, or an arbitration law.
In an implementation, the required information that the collection module is further configured to collect is electronic evidence.
In an implementation, the determining module is further configured to determine the required information according to a rule requirement, the required information including one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
In an implementation, the service module is further configured to execute the service including one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
In implementation, the business module is further configured to execute the business process through a computer.
In an implementation, the determining module is further configured to determine the required information according to the rule requirement by one or a combination of the following methods:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
In an implementation, the collecting module is further configured to provide the collected required information when the execution of the rule is started.
A computer-readable storage medium storing a computer program for executing the above-described information acquisition method.
The invention has the following beneficial effects:
in the technical scheme provided by the embodiment of the invention, the required information can be determined according to the rule requirement, so that the required information can be collected when the required information is generated in the process of starting to execute the business process after the business request is received. Therefore, the information required by the auditing program can be collected in advance according to the auditing program, experience and the like under the same rule, such as objective evidence chain, subjective intention certification and the like, and the problem of high difficulty in collecting the evidence meeting the requirements of the auditing rule is solved.
Furthermore, because the information is collected in advance, the tedious work of collecting identification and confirmation evidences to restore legal facts after disputes occur in the traditional trial mode can be greatly saved, and trial resources are greatly saved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the invention and not to limit the invention. In the drawings:
FIG. 1 is a schematic view of an implementation flow of an information acquisition method in an embodiment of the present invention;
FIG. 2 is a flow chart illustrating an implementation of providing evidence information to network arbitration in an embodiment of the present invention;
fig. 3 is a schematic structural diagram of an information acquisition device in an embodiment of the present invention.
Detailed Description
The inventor notices in the process of invention that:
the principal has the responsibility of providing evidence for the proposition that he or she proposes. The evidence that the party and the litigation agent can not collect themselves due to objective reasons or the evidence that the people court considers the need of the trial case should be investigated and collected. The people's court should review and verify evidence comprehensively and objectively according to legal procedures.
However, in general, it is difficult for a party to foresee whether litigation activities will be generated by own activities, so that evidence cannot be collected consciously; the principal is also difficult to know that the activities of the principal are applicable to the legal rules, and therefore, the principal cannot foresee which evidences should be collected; in addition, parties are often unaware of legal rules and therefore, even if some information is gathered, cannot determine whether the evidence is valid.
Therefore, for people, the evidence collection difficulty is very large, and the evidence meeting the requirement of the legislation rule can not be collected generally.
Further, the inventor has also noted the activity of information technology and electronic commerce, so that great effect can be obtained when solving this problem, and the following description is mainly made on the application of arbitration of this rule:
the business of the domestic financial institutions has not only long-term development, but also faces the challenge of increasing undesirable quantity. The popularization of the application of the internet, particularly the mobile internet, promotes the outbreak of financial business, and the business badness is increased rapidly, so that the traditional court channel can not bear the huge demand of the disposal of the bad business of the banking industry.
If the arbitration method of the people's republic of China is taken as a basis, the bottlenecks of low efficiency and insufficient throughput of an arbitration mechanism of the traditional financial dispute can be solved through a big data and artificial intelligence platform.
Specifically, for example, a complete dynamic evidence chain for transaction can be saved for the financial institution by means of CA (Certificate Authority), blockchain technology, 5G technology, and by solidifying contract content terms and the like when signing a contract.
Thus, once disputes occur, the bank can submit the electronic evidence which is not tampered and undeniable to the arbitration committee on line and submit the arbitration application on line;
the arbitration commission can accept arbitration application on line, and the originality and authenticity of the evidence are verified through a block chain, big data and artificial intelligence, so that the evidence identification efficiency is improved.
Through case examination and management processes standardized according to the arbitration law and through pipelined case handling, the workload of an arbitration court can be greatly reduced, the quality of judicial documents is improved, and the case examination and management efficiency is improved. The method solves the contradiction between the demand of rapid right confirmation of a large number of bad services of the financial institution and the supply and demand market with low throughput and low processing speed of the traditional arbitration institution, and obtains good social benefit and economic benefit.
Based on this, an information acquisition scheme is provided in the embodiments of the present invention, and the following describes a specific implementation of the present invention with reference to the accompanying drawings.
Fig. 1 is a schematic flow chart of an implementation of the information acquisition method, as shown in the figure, the implementation may include:
step 101, determining required information according to rule requirements;
step 102, after receiving a service request, executing a service flow, wherein the service is a service applicable to the rule;
and 103, acquiring the required information when the required information is generated in the process of executing the business process.
For example, the required evidence information (such as electronic loan contracts, electronic invoices and the like) is determined according to the arbitration rule requirements;
after receiving a loan service request, executing a loan service process, wherein the loan service is a service applicable to the arbitration judgment rule;
and when the required information such as the electronic loan contract, the electronic invoice and the like is generated in the process of executing the loan business process, acquiring the required information such as the electronic loan contract, the electronic invoice and the like.
The information can be the evidence itself, such as an electronic contract, or the relationship between the evidence, such as an objective evidence chain, and the information can be understood as the information that is needed for the rule.
By adopting the scheme, objective evidence chains required by legal facts can be restored according to the same contract judgment work before, and are collected and stored according to the occurrence sequence of events when subsequent services start;
at the time of contract execution of the business, the solidified party's approval of the contract and its terms solidifies the subjective intent of the dispute resolution terms selection.
In an implementation, the rules include one or a combination of the following:
law, regulation, judicial interpretation.
In practice, the rules are rules of a civil law, a business law, or an arbitration law.
In practice, the required information is electronic evidence.
In an implementation, the required information includes one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
The identity certificates of all parties of the party include but are not limited to identity card certificate information of the party, business license information of legal persons and the like;
evidence of performance of each party of the party, including but not limited to payment currency, payment vouchers, etc.
In an implementation, the service includes one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
Specifically, the retail business of the financial institution: car loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance insurance service, and guarantee service.
Wholesale service of financial institutions: and (5) loan service of the small and micro enterprises.
E-commerce type services: and completing transaction negotiation through the Internet and signing a negotiation contract.
More specific services, for example, may be as follows: car loan, house loan, credit loan, guarantee, consumption credit, small and micro enterprises, financing lease, and performance guarantee.
In implementation, the business process is executed by a computer.
Specifically, the business process is executed by a computer, or after collecting the evidence or the data as the electronic evidence by photographing, scanning and the like, the business process is executed by the computer.
In implementation, the information required for determining according to the rule requirement is determined by one or a combination of the following modes:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
In an implementation, the method further comprises the following steps:
providing the collected required information upon initiating execution of the rule.
For example, when the arbitration judgment rule is started to be executed, the acquired information of the required electronic loan contract, electronic invoice and the like is provided.
The following is an example.
Example 1:
the service of consuming credit will be described as an example in this example.
1. And (5) signing.
1) And verifying the identity card of the party.
Shooting an identity card: collecting printing information (information 1) such as identity card printing photos, names, identity card numbers, addresses, validity periods and the like;
the second generation of bluetooth card reader: calling a Bluetooth card reader by the mobile phone APP, and reading information (information II) such as a photo, a name, an identity card number, an address validity period and the like of a second-generation card chip;
comparing one: comparing the information 1 with the information 2 to stop the sandwich fake certificate;
and (3) comparing: the information 2 is sent to a public security department interface and is compared with a public security department database, and false certificates are avoided;
and comparing the photo information returned by the public security department with the photo information in the information 1 to ensure the authenticity of the certificate information.
2) Verifying the signing willingness of the party.
Requiring a party to hold an identity card by hand, taking a picture on a key term page of a contract, and confirming the willingness of the party to sign the key term by a system through portrait comparison;
the method requires the party to hold the identity card by hand, take a picture on a contract dispute handling clause page (or dispute handling supplementary agreement), and the system confirms the willingness of the person to voluntarily select a dispute resolution mode through portrait comparison.
3) Keeping the contract proof signed at that time.
Each page of the loan contract is photographed.
4) Curing the electronic proof.
And (3) adding a time stamp to the original electronic data and adding an electronic signature to the evidence collected in the items 1) to 3) at the APP end of the mobile phone through the digital certificate of the mobile phone. To ensure originality and non-repudiation of the electronic proof. And encrypts the data.
2. And (4) performing a link.
1) The financial institution's deposited voucher, typically electronic, is time stamped and electronically signed,
2) the financial institution paying line, which is generally an electronic edition, is provided with a timestamp and an electronic signature,
3) the financial institution collects the repayment record of the borrower, generally an electronic version, with time stamping and electronic signature.
3. And (5) disputing.
1) The financial institution safely logs in the appointed website and initiates an arbitration application;
the financial institution extracts pre-stored signing link evidence to prove that the relation between the applicant and the consumption loan contract signed by the applicant is legal and effective, and the contract agrees the relevant rights obligation and the default liability of both parties;
the financial institution extracts electronic evidence of the fulfillment segment that the applicant has fulfilled all of the deposit obligations. Meanwhile, after the applicant fulfills all the obligations of paying, the obligation of repayment on schedule is not fulfilled by the applicant side, a default behavior occurs, and the obligation of default is carried out;
the financial institution prepares the arbitration application and the evidence catalog (which the system has automatically generated).
2) The arbitration mechanism accepts the application.
Ensuring that the arbitration application is a case type which is checked in advance and has a historical case;
verifying the legality of the digital signature to ensure the acquisition time and the originality of the electronic evidence;
checking the integrity of the electronic evidence;
the organization accepts an arbitration application;
and issuing acceptance documents to both parties of the party, making clear the right obligation of the party and fully ensuring the legal right of the party.
And providing the rights of evidence collection, evidence supplement, quality certification, selection of an arbitrator and the like for the parties until a arbitration court is formed.
3) The arbitration mechanism goes directly into audit.
Reserving the right for the party to apply for avoiding by the arbitrator;
providing the right of making up a permit, answering a debate, debate and final statement for the party;
the arbitrator can make batch arbitration through the system.
4) And issuing the sanction book.
The system is connected with an EMS system, and batch issuing of the sanction books is realized;
the system is connected with an EMS system and acquires the delivery state of the sanction book in real time.
5) And (6) finishing the case.
Example 2:
providing the collected required information upon initiating execution of the rule.
Specifically, for example, when the arbitration judgment rule is started to be executed, the collected required electronic loan contract, electronic invoice, evidence indicating the intention of the party and the like are provided.
In this example, the use of the information provided in the embodiments of the present invention in combination with legal rules will be described in order to determine the social value of the present solution.
For information collection, at present, the evidence which is easy to collect and meets the requirements of the litigation law is an electronic evidence and is most frequently appeared in commercial activities by using a computer technology and combining the litigation law.
The following will mainly illustrate arbitration rules, for which the following reasons are specific; however, other rules are also feasible, such as the criminal law of the civil business law and the partial business crime, as long as the required evidence information can be determined in advance according to the rules, and the rules which start to collect when the required information is generated after the activity starts can be used, and the arbitration is only used for teaching the skilled person how to implement the invention specifically, but does not mean that the rules can only be applied to the arbitration, and the corresponding rule range can be determined in the implementation process according to practical needs.
Only in comparison between litigation and arbitration: traditional court litigation has been restricted by the increasing number of financial cases and the self-audition ability of the court since 2013, so that the audition period is longer and longer, and the case setting period is longer and longer. The impartial notarization is evidence rather than judgment, and the financial institution needs to walk through the court litigation process again when the impartial notarization is carried out with the risk of being overturned.
Arbitration is a popular solution channel for international business disputes and has multiple advantages of high efficiency, profession, confidentiality and the like. According to the arbitration method of the people's republic of China, the arbitration book is equivalent to the final approval judgment of the court. Furthermore, according to the new york convention signed by 162 countries in 1958, the legal effect of the arbitration result of the arbitration mechanism in the contracting country is equal to the final approval judgment of the national court, and the execution should be performed.
It follows that arbitration rules are a good choice for handling financial institution bad traffic.
It is assumed that the implementation of the embodiment is associated with online arbitration, which means that all or a major part of the arbitration process is performed on the Internet.
Arbitration applications (including the establishment of arbitration protocols) can be made to arbitration houses, as well as other arbitration procedures (such as the establishment of arbitration cases, resolution or de-request, designation of arbitrators, and composition of arbitration houses, arbitration inquiries and arbitration decision making), primarily made on the network. Online arbitrage can also use information technology (e.g., email, online chat room, video conferencing systems, etc.) to connect parties in different countries with arbiters, stating their respective opinions by parties, and asking parties about factual and legal issues of disputes, arbitrating a meeting in the court, and arbitrating the making and passing of the arbitration, also on the internet.
With the development of society, business activities are more and more frequent, and the absolute number of business disputes is also explosively increased. The traditional arbitration offline service flow cannot meet the increasing requirements of judicial authorities of commercial institutions and the maintenance of the legal benefits of commercial institutions. The internet has become a normal life style, and the commercial activities based on the internet pure line also need an electronic arbitration service platform with cash to provide the judicial rights service for the internet commerce.
The network arbitration mobile confirmation batch case service system is not only suitable for processing service disputes under the Internet line, but also provides an interface in an Internet mode, and can be directly connected with the existing Internet financial platform to complete batch processing of complete Internet form service disputes.
Fig. 2 is a schematic flow chart of an implementation of providing evidence information to network arbitration, which may include the following steps as shown in the figure:
step 201, system login.
The salesman performs authentication login (an internet financial user logs in an internet financial platform) through a valid user name and a valid password;
step 202, initiate an arbitration application.
The business member clicks arbitration confirmation and new cases through system software to apply for the case of the party (the internet financial user can independently apply for the case from the internet financial platform).
Step 203, the arbitration application is successful.
When the salesman finishes collecting the information of all parties in the case, the case application is successful;
and step 204, encrypting and uploading the batch case elements.
After the business operator applies the case effectively, the operator encrypts and uploads the application submitted by the business type case; all evidences and photos are signed, encrypted, transmitted and stored through electronic certificates. Ensuring the originality, authenticity, non-tampering and non-repudiation of the electronic evidence.
Step 205, scanning, encrypting and uploading case data at high speed.
The operator scans and uploads all paper evidence materials in the business type case at a high speed in a case repairing mode (an internet financial platform can directly provide electronic data), the system automatically identifies contract and arbitration application related information in the paper evidence, the contract and arbitration application related information is compared with manually input case elements, an artificial intelligence module of the system automatically distributes corresponding processing flows according to application units and the case elements, and corresponding case processing templates are applied mechanically.
And step 206, case data auditing.
When an operator scans, uploads and submits all evidence materials, the artificial intelligence module firstly carries out preliminary examination and verification on the evidence materials according to the requirements of the case of the type, and a secretary only needs to carry out manual intervention on the evidence materials which are screened by the artificial intelligence module and have flaws, so that batch examination and verification processing is realized.
And step 207, generating the electronic resolution books in batches.
The artificial intelligence module firstly generates a proposal template of the sanction book according to the requirements of the case of the type, and the arbitrator only needs to check the case of the service type according to the factors, thereby realizing the automatic production of the batch sanction books.
And step 208, carrying out batch approval on the electronic sanction manuals.
The artificial intelligence module firstly carries out preliminary automatic examination and verification on the generated sanction books according to the requirements of cases of the type, and the leaders only carry out secondary examination and approval on cases which need to be concerned by the artificial intelligence module standard, so that batch examination and approval of the sanction books are realized.
And step 209, batch printing of the sanction books.
And the operator prints the electronic sanction books in batch.
And step 210, uploading the signing voucher.
The operator mails the paper adjudication book to each case party and uploads the delivery certificate to the system (the mutual-fund platform user can directly sign for the electronic receipt on the mutual-fund platform).
And step 211, finishing the case.
And (5) the operator scans all the certificates of the cases and finishes the cases.
In implementation, identity information of the party can be collected between the step 202 and the step 203, and by collecting and submitting the identity information of the party by the service staff, the system can verify the identity of the party with legal effect and confirm whether the submitted application is a real expression of the intention of the party. All evidences and photos are signed, encrypted, transmitted and stored through electronic certificates, so that the originality, the authenticity, the falsification and the repudiation of the electronic evidences are ensured.
In the implementation, in step 201, step 202 and step 210, the combination of the internet financial platform and the arbitration service is realized, the identity information of the party is collected and submitted through the internet financial platform, the system can verify the identity of the party with legal effect, and whether the submitted application is the real expression of the intention of the party. All evidences and photos can be signed, encrypted, transmitted and stored through electronic certificates, so that the originality, the authenticity, the non-tampering and the non-repudiation of the electronic evidences can be ensured. The method realizes the batch arbitration confirmation service of pure online business in the Internet mode.
In step 208, the artificial intelligence module automatically allocates corresponding processing procedures according to the application units and case elements, and applies corresponding case processing templates to perform preliminary auditing on the sanction book. After approval of the sanction books in batches, the sanction books of the business type cases are issued in batches, and the parties are sent to the business type cases through the automatic electronic mailboxes.
In the implementation, all places related to operations and element changes of people and evidence photos or scanning and uploading in the processes are digitally signed through issued certificates so as to accurately record the operations and submitted contents of users in the arbitration business system, and all the evidences and photos are signed, encrypted, transmitted and stored through electronic certificates. Ensuring the originality, authenticity, non-tampering and non-repudiation of the electronic evidence.
The artificial intelligence of the system automatically judges the type of the case according to the case elements and the application units, automatically allocates the processing flow, ensures that the arbitration application raised by the network can automatically and timely enter the correct processing process, particularly the application of batch case services and the confirmation of arbitration willingness, greatly lightens the working strength of the post of the secretary of the filing of the case, and greatly improves the service throughput and the processing efficiency of the arbitration mechanism. And further, the modularization of the batch processing of the arbitration cases is achieved, and standard processing flows and standard format documents of various arbitration cases are precipitated. The service capability and the service efficiency of the arbitration mechanism are improved while the arbitration service processing specification is established.
The scheme is not only suitable for processing the business disputes under the Internet line, but also provides an interface in an Internet mode, and can be directly butted with the existing Internet financial platform to complete batch processing of the business disputes in the complete Internet form.
Based on the same inventive concept, the embodiment of the invention also provides an information acquisition device and a computer-readable storage medium, and as the principle of solving the problems of the devices is similar to the information acquisition method, the implementation of the devices can be referred to the implementation of the method, and repeated details are not repeated.
When the technical scheme provided by the embodiment of the invention is implemented, the implementation can be carried out as follows.
Fig. 3 is a schematic structural diagram of an information acquisition device, as shown in the figure, the device includes:
a processor 300 for reading the program in the memory 320, and executing the following processes:
determining required information according to rule requirements;
after receiving a service request, executing a service process, wherein the service is a service which is applicable to the rule;
when the required information is generated in the process of executing the business process, acquiring the required information;
a transceiver 310 for receiving and transmitting data under the control of the processor 300.
In an implementation, the rules include one or a combination of the following:
law, regulation, judicial interpretation.
In practice, the rules are rules of a civil law, a business law, or an arbitration law.
In practice, the required information is electronic evidence.
In an implementation, the required information includes one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
In an implementation, the service includes one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
In implementation, the business process is executed by a computer.
In implementation, the information required for determining according to the rule requirement is determined by one or a combination of the following modes:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
In an implementation, the method further comprises the following steps:
providing the collected required information upon initiating execution of the rule.
Where in fig. 3, the bus architecture may include any number of interconnected buses and bridges, with various circuits being linked together, particularly one or more processors represented by processor 300 and memory represented by memory 320. The bus architecture may also link together various other circuits such as peripherals, voltage regulators, power management circuits, and the like, which are well known in the art, and therefore, will not be described any further herein. The bus interface provides an interface. The transceiver 310 may be a number of elements including a transmitter and a receiver that provide a means for communicating with various other apparatus over a transmission medium. The processor 300 is responsible for managing the bus architecture and general processing, and the memory 320 may store data used by the processor 300 in performing operations.
The embodiment of the invention also provides an information acquisition device, which comprises:
the determining module is used for determining required information according to rule requirements;
the service module is used for executing a service process after receiving a service request, wherein the service is a service applicable to the rule;
and the acquisition module is used for acquiring the required information when the required information is generated in the process of executing the business process.
In an implementation, the determining module is further configured to determine the required information according to a rule requirement including one or a combination of the following rules:
law, regulation, judicial interpretation.
In an implementation, the determining module is further configured to determine the required information according to rules requirements of a civil law, a business law, or an arbitration law.
In an implementation, the required information that the collection module is further configured to collect is electronic evidence.
In an implementation, the determining module is further configured to determine the required information according to a rule requirement, the required information including one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
In an implementation, the service module is further configured to execute the service including one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
In implementation, the business module is further configured to execute the business process through a computer.
In an implementation, the determining module is further configured to determine the required information according to the rule requirement by one or a combination of the following methods:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
In an implementation, the collecting module is further configured to provide the collected required information when the execution of the rule is started.
For convenience of description, each part of the above-described apparatus is separately described as being functionally divided into various modules or units. Of course, the functionality of the various modules or units may be implemented in the same one or more pieces of software or hardware in practicing the invention.
The embodiment of the invention also provides a computer readable storage medium, and the computer readable storage medium stores a computer program for executing the information acquisition method.
The specific implementation can be seen in the implementation of the information acquisition method.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.

Claims (12)

1. An information acquisition method, comprising:
determining required information according to rule requirements;
after receiving a service request, executing a service process, wherein the service is a service which is applicable to the rule;
and when the required information is generated in the process of executing the business process, acquiring the required information.
2. The method of claim 1, wherein the rules comprise one or a combination of the following rules:
law, regulation, judicial interpretation.
3. The method of claim 1, wherein the rules are rules of civil, business, or arbitration.
4. The method of claim 1, wherein the desired information is electronic evidence.
5. The method of claim 1, wherein the required information comprises one or a combination of the following information:
contract, voucher, ticket, proof, identification, proof of identity identification of the party, party contract information, proof of voluntary signing of key terms of the party, proof of voluntary selection of dispute handling terms of the party, proof of performance of each party of the party, and material of complaint of the party.
6. The method of claim 1, wherein the service comprises one or a combination of the following services:
vehicle loan service, house loan service, consumption credit service, credit loan service, credit card service, financing service, performance guarantee insurance service, guarantee service, small and micro enterprise loan service, transaction negotiation through the internet, and agreement on business contract through the internet.
7. The method of claim 1, wherein the business process is performed by a computer.
8. A method according to any one of claims 1 to 7, wherein the information required to determine the rule requirements is determined by one or a combination of the following:
history case judging;
expert opinions;
analyzing data of a database;
examining and managing experience;
the reason for the resistance of the party;
the party is subject to evasion.
9. The method of any of claims 1 to 7, further comprising:
providing the collected required information upon initiating execution of the rule.
10. An information acquisition apparatus, comprising:
a processor for reading the program in the memory, performing the following processes:
determining required information according to rule requirements;
after receiving a service request, executing a service process, wherein the service is a service which is applicable to the rule;
when the required information is generated in the process of executing the business process, acquiring the required information;
a transceiver for receiving and transmitting data under the control of the processor.
11. An information acquisition apparatus, comprising:
the determining module is used for determining required information according to rule requirements;
the service module is used for executing a service process after receiving a service request, wherein the service is a service applicable to the rule;
and the acquisition module is used for acquiring the required information when the required information is generated in the process of executing the business process.
12. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program for executing the method of any one of claims 1 to 9.
CN202110548279.7A 2021-05-19 2021-05-19 Information acquisition method and device and storage medium Pending CN113129181A (en)

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Citations (6)

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Publication number Priority date Publication date Assignee Title
CN108009299A (en) * 2017-12-28 2018-05-08 北京市律典通科技有限公司 Law tries method and device for business processing
CN108376329A (en) * 2018-02-07 2018-08-07 武汉上点点信息有限公司 One kind moving quick ruling workflow based on network arbitration formula
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US20190332983A1 (en) * 2018-12-10 2019-10-31 Ahe Li Legal intelligence credit business: a business operation mode of artificial intelligence + legal affairs + business affairs
CN110503297A (en) * 2019-07-16 2019-11-26 阿里巴巴集团控股有限公司 Business scenario acquisition methods, device, electronic equipment and medium
CN110991992A (en) * 2019-11-27 2020-04-10 贝壳技术有限公司 Business process information processing method and device, storage medium and electronic equipment

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108009299A (en) * 2017-12-28 2018-05-08 北京市律典通科技有限公司 Law tries method and device for business processing
CN108376329A (en) * 2018-02-07 2018-08-07 武汉上点点信息有限公司 One kind moving quick ruling workflow based on network arbitration formula
US20190332983A1 (en) * 2018-12-10 2019-10-31 Ahe Li Legal intelligence credit business: a business operation mode of artificial intelligence + legal affairs + business affairs
CN109862074A (en) * 2018-12-29 2019-06-07 医渡云(北京)技术有限公司 A kind of collecting method, device, readable medium and electronic equipment
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