CN113064384A

CN113064384A - Intelligent household appliance, cloud server and method for monitoring abnormity

Info

Publication number: CN113064384A
Application number: CN201911379722.1A
Authority: CN
Inventors: 秦勇; 陈泽元; 张乃风
Original assignee: Hisense Mobile Communications Technology Co Ltd; Hisense Co Ltd
Current assignee: Hisense Group Co Ltd; Hisense Mobile Communications Technology Co Ltd; Hisense Co Ltd
Priority date: 2019-12-27
Filing date: 2019-12-27
Publication date: 2021-07-02

Abstract

The invention relates to an intelligent household appliance, a cloud server and a method for monitoring abnormity, relates to the technical field of Internet of things, and aims to solve the problem that in the prior art, the normal operation of the intelligent household appliance is influenced by the fact that maintenance is carried out only after an operating system cannot operate, wherein the intelligent household appliance is used for: monitoring the running state of an operating system of the intelligent household appliance in the running process of the intelligent household appliance; if the running state of the operating system is abnormal, writing corresponding abnormal information into a preset memory partition; and after the preset conditions are met, reading corresponding abnormal information from the preset memory partition, and informing a terminal corresponding to a person for maintaining the intelligent household appliance through the cloud server. According to the embodiment of the invention, the running state of the operating system of the intelligent household appliance is monitored, and when the abnormality is found, the operating system is notified to the user through the cloud server, so that the user can timely perform related maintenance processing, and the failure probability of the intelligent household appliance is reduced.

Description

Intelligent household appliance, cloud server and method for monitoring abnormity

Technical Field

The invention relates to the technical field of Internet of things, in particular to an intelligent household appliance, a cloud server and an abnormality monitoring method.

Background

With the progress of science and technology, household appliances are also more and more intelligent, and the household appliances can be provided with an operating system. However, as the usage time of the intelligent household appliance increases, the operating systems may be in operation for a long time, and an abnormal situation may occur, which may lead to the failure of the operating systems in the intelligent household appliance in a serious situation.

The intelligent household appliance after leaving the factory cannot be easily disassembled. In addition, the number of users using the intelligent household appliance is large, the distribution range is wide, and the cost of periodic maintenance is high, so that in general, only after an operating system in the intelligent household appliance cannot run, the user can know the fault of the intelligent household appliance, and then requests a maintenance worker to maintain the intelligent household appliance.

In summary, in the prior art, only when the operating system in the intelligent household appliance cannot operate, the maintenance mode is performed, which affects the normal operation of the intelligent household appliance.

Disclosure of Invention

The invention provides an intelligent household appliance, a cloud server and an abnormity monitoring method, which can enable personnel to maintain an operating system of the intelligent household appliance in time and avoid the situation that the operating system cannot run.

In a first aspect, an embodiment of the present invention provides an intelligent home appliance, where the intelligent home appliance includes: a processor and a communication unit;

the processor is used for monitoring the running state of the operating system of the intelligent household appliance in the running process of the intelligent household appliance;

if the running state of the operating system is abnormal, writing corresponding abnormal information into a preset memory partition;

after a preset condition is met, reading the corresponding abnormal information from the preset memory partition, and transmitting the abnormal information to the communication unit;

and the communication unit is used for sending the abnormal information transmitted by the processor to a cloud server and informing a terminal corresponding to a person for maintaining the intelligent household appliance through the cloud server.

The intelligent household appliance can monitor the running state of an operating system in the intelligent household appliance in the running process of the intelligent household appliance, write corresponding abnormal information into a preset memory partition after the running state of the operating system is determined to be abnormal, read corresponding abnormal information from the preset memory partition and send the corresponding abnormal information to the cloud server after preset conditions are met.

In one possible implementation, the processor is specifically configured to:

judging whether part or all of the following conditions occur in the running process of the intelligent household appliance, and if so, determining that the running state of the operating system is abnormal;

monitoring whether alarm state information of a kernel process occurs in the operating system or not under the condition I;

monitoring whether an error instruction occurs in the operating system or not;

and thirdly, monitoring whether an instruction causing a trap appears in the operating system.

The intelligent household appliance can monitor the operation condition of the operating system by monitoring the specific information, wherein in the first case, when the specific information is the alarm state information of the kernel process, whether the alarm state information of the kernel process appears in the operating system is monitored, if the alarm state information is found, the abnormal operation state of the operating system is determined, in the second case, when the specific information is an error instruction, whether the error instruction appears in the operating system is monitored, if the error instruction appears, the abnormal operation state of the operating system is indicated, in the third case, the specific information is an instruction causing a trap, namely, whether the instruction causing the trap appears in the operating system is monitored, and if the error instruction appears, the abnormal operation state of the operating system is indicated.

In one possible implementation, the processor is specifically configured to:

setting a record mark in the preset memory partition;

after a preset condition is met, detecting whether the preset memory partition comprises a record mark or not;

and if so, reading the corresponding abnormal information from the preset memory partition.

According to the intelligent household appliance, when the abnormal information is written into the preset memory partition, the record mark is also arranged in the preset memory partition, the record mark indicates that the abnormal information is stored in the preset memory partition, when the preset condition is met, whether the record mark is included in the preset memory partition or not can be detected, if yes, the corresponding abnormal information needs to be read from the preset memory partition, and therefore empty data can be prevented from being read from the preset memory partition, and waste of processor resources is avoided.

In a possible implementation, the preset condition is some or all of the following:

the operating system is restarted;

a preset reading period is reached;

and the residual memory amount of the preset memory partition is lower than a threshold value.

The intelligent household appliance can read corresponding abnormal information from the preset memory partition after the operating system is restarted, can read corresponding abnormal information from the preset memory partition when the preset reading period is reached, and can read corresponding abnormal information from the preset memory partition when the residual memory amount of the preset memory partition is lower than the threshold value, so that the situation that the processor resources are wasted can be avoided by reading corresponding abnormal information from the preset memory partition for many times when the abnormal information is more.

In a second aspect, an embodiment of the present invention provides a cloud server, where the cloud server includes: the system comprises a processor, a first communication unit and a second communication unit;

the first communication unit is used for receiving abnormal information sent by the intelligent household appliance; the abnormal information is generated after the intelligent household appliance monitors that the operating system in the intelligent household appliance is abnormal;

the processor is used for sending a notice to the second communication unit after receiving the abnormal information;

and the second communication unit is used for sending the abnormal information to a terminal corresponding to a person for maintaining the intelligent household appliance.

The cloud server can receive abnormal information generated after the intelligent household appliance monitors that the operating system of the intelligent household appliance is abnormal, and sends the abnormal information to the terminal corresponding to the person for maintaining the intelligent household appliance after receiving the abnormal information.

In one possible implementation, the processor is specifically configured to:

determining an abnormal type corresponding to the abnormal information;

and the second communication unit is specifically configured to send the abnormal information to a terminal of a person corresponding to the abnormal type among persons dedicated to maintaining the intelligent household appliance.

According to the cloud server, the abnormal type corresponding to the abnormal information is confirmed, namely the error type of the operating system is identified, and then the abnormal information is directly sent to the terminal corresponding to the person specially handling the type, so that the abnormal information is sent in a targeted manner, and the abnormal information handling efficiency is improved.

In a third aspect, a method for monitoring an anomaly according to an embodiment of the present invention is applied to an intelligent home appliance, and the method includes:

monitoring the running state of an operating system of the intelligent household appliance in the running process of the intelligent household appliance;

and after a preset condition is met, reading the corresponding abnormal information from the preset memory partition, and informing a terminal corresponding to a person for maintaining the intelligent household appliance through a cloud server.

In a possible implementation manner, the monitoring the operating state of the operating system includes:

monitoring whether an error instruction occurs in the operating system or not;

In a possible implementation manner, the writing the corresponding exception information into the preset memory partition includes:

setting a record mark in the preset memory partition;

after the preset condition is met, reading the corresponding abnormal information from the preset memory partition, including:

the operating system is restarted;

a preset reading period is reached;

In a fourth aspect, the method for monitoring power consumption abnormality of an intelligent household appliance, provided by the embodiment of the present invention, is applied to a cloud server, and the method includes:

receiving abnormal information sent by the intelligent household appliance; the abnormal information is generated after the intelligent household appliance monitors that the operating system in the intelligent household appliance is abnormal;

and sending the abnormal information to a terminal corresponding to a person for maintaining the intelligent household appliance.

In a possible implementation manner, the preset terminal includes a terminal corresponding to a person who maintains the intelligent home appliance and/or a terminal corresponding to a user who uses the intelligent home appliance.

In a possible implementation manner, the sending the abnormal information to a terminal corresponding to a person who is used to maintain the intelligent appliance includes:

determining an abnormal type corresponding to the abnormal information;

and sending the abnormal information to a terminal of a person corresponding to the abnormal type in the persons specially used for maintaining the intelligent household electrical appliance.

In a fifth aspect, the present application further provides a computer storage medium having a computer program stored thereon, where the program is executed by a processing unit to implement the steps of the method for abnormality monitoring of any one of the third aspect or the steps of the method for abnormality monitoring of any one of the fourth aspect.

In addition, for technical effects brought by any one implementation manner of the third aspect and the fifth aspect, reference may be made to technical effects brought by different implementation manners of the first aspect, and details are not described here.

In addition, for technical effects brought by any one implementation manner of the fourth aspect and the fifth aspect, reference may be made to technical effects brought by different implementation manners of the second aspect, and details are not described here.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the invention, as claimed.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention and are not to be construed as limiting the invention.

Fig. 1 is a schematic diagram of an intelligent household appliance monitoring system according to an embodiment of the present invention;

fig. 2 is a schematic diagram of information interaction in an intelligent household appliance monitoring system according to an embodiment of the present invention;

fig. 3 is a schematic diagram illustrating that an intelligent appliance performs processing when an operating system executing a command sent by a cloud server is abnormal according to an embodiment of the present invention;

fig. 4 is a workflow of a method for monitoring suspension-type anomalies in an intelligent home appliance according to an embodiment of the present invention;

fig. 5 is a flowchart of another method for monitoring a fault-like abnormality or a trap-like abnormality applied to an intelligent household appliance according to an embodiment of the present invention;

fig. 6 is a flowchart of a method for monitoring an anomaly applied to an intelligent appliance according to an embodiment of the present invention;

fig. 7 is a flowchart of a method for anomaly monitoring applied to a cloud server according to an embodiment of the present invention;

fig. 8 is a block diagram of an intelligent appliance according to an embodiment of the present invention;

fig. 9 is a block diagram illustrating a cloud server according to an embodiment of the present invention;

fig. 10 is a block diagram of a smart board according to an embodiment of the present invention;

fig. 11 is a block diagram illustrating an intelligent appliance including an intelligent board according to an embodiment of the present invention;

fig. 12 is a block diagram of another intelligent appliance including an intelligent board according to an embodiment of the present invention.

Detailed Description

In order to make those skilled in the art better understand the technical solution of the present invention, the technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings.

It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present invention. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the invention, as detailed in the appended claims.

Some of the words that appear in the text are explained below:

1. the term "and/or" in the embodiments of the present invention describes an association relationship of associated objects, and indicates that three relationships may exist, for example, a and/or B may indicate: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship.

2. The term "intelligent household appliance" in the embodiment of the invention is a household appliance product formed by introducing a microprocessor, a sensor technology and a network communication technology into household appliances.

3. The term "cloud server" in the embodiment of the invention serves the intelligent household appliances, and the contents of the service, such as providing resources for the intelligent household appliances and storing the data of the intelligent household appliances.

The application scenario described in the embodiment of the present invention is for more clearly illustrating the technical solution of the embodiment of the present invention, and does not form a limitation on the technical solution provided in the embodiment of the present invention, and it can be known by a person skilled in the art that with the occurrence of a new application scenario, the technical solution provided in the embodiment of the present invention is also applicable to similar technical problems. Wherein, in the description of the present invention, unless otherwise indicated, "a plurality" means.

At present, only after the intelligent household appliance cannot work, a user can know the fault of the intelligent household appliance and then requests a maintenance worker to maintain. The maintenance mode influences the normal operation of the intelligent household appliance.

Therefore, the embodiment of the invention provides an intelligent household appliance monitoring system, which can monitor the running state of an operating system in an intelligent household appliance, write corresponding abnormal information into a preset memory partition after determining that the running state of the operating system is abnormal, read corresponding abnormal information from the preset memory partition and send the abnormal information to a cloud server after meeting preset conditions, and the cloud server can inform a terminal corresponding to a person who maintains the intelligent household appliance, so that the person can maintain the operating system of the intelligent household appliance in time, the situation that the operating system cannot run is avoided, and the failure probability of the intelligent household appliance is reduced.

Referring to fig. 1, an embodiment of the present invention provides an intelligent home appliance monitoring system, including: the terminal 100, the cloud server 110 and the smart appliance 120. The terminal 100 is a terminal corresponding to a person for maintaining the intelligent household appliance, and the terminal 100 may be a mobile phone, a tablet, a computer, or the like. The smart appliance 120 may be an oven (shown in fig. 1), or a refrigerator (shown in fig. 1), or an air conditioner (not shown in fig. 1), or the like. The terminal 100 is connected to the cloud server 110 through a network, and the cloud server 110 is connected to the intelligent appliance 120 through the network.

The intelligent household appliance 120 is used for monitoring the running state of an operating system of the intelligent household appliance in the running process; if the running state of the operating system is abnormal, writing corresponding abnormal information into a preset memory partition; and after the preset conditions are met, reading corresponding abnormal information from the preset memory partition, and sending the abnormal information to the cloud server.

And the cloud server 110 is configured to receive the abnormal information sent by the intelligent household appliance and send the abnormal information to a terminal corresponding to a person who is used for maintaining the intelligent household appliance.

And the terminal 100 is configured to receive the notification sent by the cloud server 110 and display the notification.

In summary, with reference to fig. 2, in the running process of the intelligent home appliance, the running state of the operating system of the intelligent home appliance is monitored; if the operating state of the operating system is abnormal, corresponding abnormal information is written into a preset memory partition, after a preset condition is met, the abnormal information is read out from the preset memory partition and is sent to the cloud server, the cloud server can inform a terminal corresponding to a person for maintaining the intelligent household appliance, the person can maintain the operating system of the intelligent household appliance in time, the situation that the operating system cannot operate is avoided, and the fault occurrence probability of the intelligent household appliance is reduced. Compared with a mode of regular maintenance by a maintainer, or maintenance can be carried out only when the operating system cannot run, the method not only saves manpower, but also reduces the failure probability of the intelligent household appliance.

With reference to fig. 3, it is shown that a cloud server sends a command to an intelligent household appliance, the process of processing when an operating system is abnormal when the intelligent household appliance executes the command is performed, the cloud server sends a control command to the intelligent household appliance, the intelligent household appliance starts to operate after receiving the control command, the control command is executed, in the process, the operating system of the intelligent household appliance is monitored in real time, if the operating system is abnormal, the intelligent household appliance stops executing the control command, the intelligent household appliance simultaneously opens two lines, one line is used for processing the abnormal condition, after the abnormal condition is processed, the control command sent by the cloud server is continuously executed, the other line is: and writing the abnormal information corresponding to the abnormal condition into a preset memory partition, reading the corresponding abnormal information from the preset memory partition after the preset condition is met, transmitting the abnormal information to a cloud server, and informing a terminal corresponding to a person for maintaining the intelligent household appliance by the cloud server.

Before the method of the present invention is performed, a special partition needs to be set in the memory of the intelligent household appliance to store abnormal information corresponding to the abnormal operating state of the operating system of the intelligent household appliance. This avoids confusion with other information in memory.

The abnormal information may be a system log.

As an example, when an intelligent household appliance is in an operating process, an operating state of an operating system of the intelligent household appliance is monitored, when the operating state of the operating system is monitored to be abnormal, a processor of the intelligent household appliance is called to adjust a storage location of a system log in the abnormal state to a preset memory partition, the system log corresponding to the abnormal state is written into the preset memory partition as abnormal information through a written function, after a preset condition is met, the corresponding system log is read from the preset memory partition and sent to a cloud server, and the cloud server receives the system log and sends the system log to a terminal corresponding to a person for maintaining the intelligent household appliance. Therefore, the user can check the system log through the terminal, and therefore can know the abnormal condition of the operating system of the intelligent household appliance. The operating system of the intelligent household appliance can be maintained in time by a user, the situation that the operating system cannot run is avoided, and the failure probability of the intelligent household appliance is reduced.

In an embodiment of the present invention, the monitoring of the operating state of the operating system by the smart home appliance includes:

judging whether part or all of the following conditions occur in the running process of the intelligent household appliance, and if so, determining that the running state of an operating system is abnormal;

monitoring whether alarm state information of a kernel process occurs in an operating system or not;

monitoring whether an error instruction occurs in an operating system or not;

Three examples are presented below to analyze how to monitor the operating system for running send exceptions.

In the actual application process, the exception occurring in the operation of the operating system includes an abort-like exception, that is, when the kernel fails, the operating system cannot normally run, and the system introduces a "panic function" to perform fault handling due to the exception. Therefore, when the above situation occurs, the present invention monitors the operating state of the operating system, including:

monitoring whether the alarm state information of the kernel process appears in the operating system; that is, whether to introduce "panic function" in the operating system is monitored.

And if so, determining that the running state of the operating system is abnormal.

To take an example: taking a refrigerator as an example: and the cloud server issues a command for adjusting the temperature of the refrigerating chamber of the refrigerator to be 0 ℃ to the intelligent household appliance. The intelligent household appliance receives the command from the cloud server and processes the command, in the processing process, the parameter 0 degree is converted, in the conversion process, the condition of X/0 occurs, and the number is very large and exceeds the value which can be operated by an operating system. The value cannot be processed, a kernel process (kernel process) enters a war _ on () (alarm) state, an operating system introduces a 'panel function' for processing, a system log in the kmsg is written into a preset memory partition, then the flow of the 'panel function' is executed, and the kernel process is processed to enter the war _ on () state.

To take another example: taking an air conditioner as an example: and the cloud server issues a command for adjusting the temperature of the refrigerator to the intelligent household appliance. The intelligent household appliance receives the command from the cloud server and processes the command, and the null pointer is generated in the process of processing temperature conversion. The null pointer problem can cause the operating system to be unable to run, namely, the kernel process enters into a war _ on () state, and the operating system introduces a "general function" for processing. At the beginning of processing the "panic function", firstly writing the system log in the kmsg into a preset memory partition, then executing the flow of the "panic function", and processing the kernel process to enter a war _ on () state.

In the actual application process, the exception sent by the operating system running also includes a fault-type exception, and the operating system may have an error instruction, for example, a page fault exception, which occurs when a program refers to an operation on a page that is not in the memory. The operating system typically addresses this exception handling method by loading the page into memory and resuming operating system operation by re-executing the faulty instruction. If the above situation occurs, the present invention monitors the operating state of the operating system, including:

and monitoring whether an error instruction occurs in the operating system.

In the actual application process, the exception sent by the operation system running also comprises a trap exception. For example, if a JMP instruction (unconditional jump instruction) is being executed, an instruction that causes a trap is often generated. If the above situation occurs, the present invention monitors the operating state of the operating system, including:

monitoring the operating system for the presence of an instruction causing a trap.

For example, during the operation of the operating system, if an instruction causing a trap is monitored, it is determined that an abnormality occurs in the operation state of the operating system. Firstly writing the system log in the kmsg into a preset memory partition, then processing the instruction causing the trap, and after the processing is finished, continuing to run the operating system.

In the embodiment of the invention, the intelligent household appliance is used for reading the abnormal information from the preset memory partition and sending the abnormal information to the cloud server after the abnormal information is written into the preset memory partition and part or all of the following preset conditions are met. Wherein, the reading mode is as follows: and a read function is quoted, and the abnormal information is read from the preset memory partition.

The preset conditions are as follows: 1. the operating system restarts.

2. A preset read cycle is reached.

3. The residual memory amount of the preset memory partition is lower than the threshold value.

For example: the above-mentioned restart of the operating system generally occurs when the exception type is an abort type exception, that is, when a serious error occurs in the operating system, the operating system cannot normally run, the kernel process enters a war _ on () state, generally, after the abort type exception is processed, the intelligent home appliance executes reboot, that is, an action of restart, and after the operating system is restarted, that is, the operating system resumes running, in this case, the preset condition may be that the operating system is restarted.

For another example: when a fault type anomaly or a trap type anomaly occurs, under the condition, the operating system can process the two types of anomalies without restarting so that the operating system can normally operate, and when the fault type anomaly and/or the trap type anomaly occur, corresponding anomaly information is written into a preset memory partition.

For the above-mentioned suspension type abnormality, with reference to fig. 4, an embodiment of the present invention provides a workflow of a method for monitoring an abnormality applied to an intelligent home appliance, including:

s400: monitoring whether the alarm state information of the kernel process appears in the operating system or not in the running process of the intelligent household appliance; if yes, executing S401, otherwise, ending.

S401: and writing the corresponding abnormal information into a preset memory partition.

S402: and after the operating system is restarted, reading corresponding abnormal information from a preset memory partition.

S403: and sending the abnormal information to a cloud server so that the cloud server informs a terminal corresponding to a person for maintaining the intelligent household appliance.

In view of the above mentioned fault type anomaly or trap type anomaly, and with reference to fig. 5, an embodiment of the present invention provides another workflow of a method for monitoring an anomaly applied to an intelligent home appliance, including:

s500: monitoring whether an error instruction or an instruction causing a trap appears in the operating system in the running process of the intelligent household appliance; if yes, S501 is executed, and if no, the process is ended.

S501: and writing the corresponding abnormal information into a preset memory partition.

S502: judging whether a preset reading period is reached or not, or judging whether the residual memory amount of a preset memory partition is lower than a threshold value or not; if yes, S503 is performed, and if no, S500 is performed.

S503: and reading corresponding abnormal information from a preset memory partition.

S504: and sending the abnormal information to a cloud server so that the cloud server informs a terminal corresponding to a person for maintaining the intelligent household appliance.

In an actual application process, when the intelligent household appliance reads corresponding abnormal information from the preset memory partition, a read function (read function) is generally adopted, however, after a preset condition is met, if the corresponding abnormal information is not stored in the preset memory partition, the called read function is useless, and processing resources are wasted. Based on this, the embodiment of the present invention provides that writing the corresponding abnormal information into the preset memory partition includes:

setting a record mark in a preset memory partition;

after meeting the preset conditions, reading corresponding abnormal information from the preset memory partition, including:

after a preset condition is met, detecting whether a record mark is included in a preset memory partition or not;

and if so, reading the corresponding abnormal information from a preset memory partition.

By adopting the scheme, whether the record mark is included in the preset memory partition can be detected firstly, if yes, the read function is called to read the corresponding abnormal information from the preset memory partition, and therefore waste of processing resources is avoided.

In order to enable the abnormal information to be sent to the terminal of the person corresponding to the abnormal type corresponding to the abnormal information in the person specially used for maintaining the intelligent household appliance, the person corresponding to the abnormal type corresponding to the abnormal information in the person specially used for maintaining the intelligent household appliance can check the abnormal information through the terminal of the person, and then on the side of the intelligent household appliance, the abnormal information sending method is further used for:

determining an abnormal type corresponding to the abnormal information;

and sending the exception type and the exception information to a cloud server.

And the cloud server is specifically used for receiving the abnormal type and the abnormal information and sending the abnormal information to a terminal of a person corresponding to the abnormal type corresponding to the abnormal information in the person specially used for maintaining the intelligent household appliance.

The method for determining the exception type corresponding to the exception information may include:

when the alarm state information of the kernel process occurs in the operating system, determining that the exception type corresponding to the exception information is an abort type exception.

And when an error instruction in the operating system is monitored, determining that the exception type corresponding to the exception information is an error exception.

When an instruction causing the trap appears in the operating system, determining that the exception type corresponding to the exception information is a trap type exception.

Of course, determining the exception type corresponding to the exception information may also be performed on the cloud server. Specifically, the method comprises the following steps: the cloud server is specifically used for determining an exception type corresponding to the exception information; and sending the abnormal information to a terminal of a person corresponding to the abnormal type in the persons specially used for maintaining the intelligent household electrical appliance.

It should be noted that the manner of determining the abnormality type corresponding to the abnormality information is the same as the manner described above, and reference may be made to the above description.

The following describes in detail the corresponding method and the corresponding structure of the device in the intelligent household appliance monitoring system with reference to the drawings of the specification.

The embodiment of the invention provides a method for monitoring an abnormality, which is applied to the intelligent household appliance introduced above and shown in fig. 6, and specifically comprises the following steps:

s600: and in the running process of the intelligent household appliance, monitoring the running state of the operating system of the intelligent household appliance.

S601: and if the running state of the operating system is abnormal, writing the corresponding abnormal information into a preset memory partition.

S602: and after the preset conditions are met, reading corresponding abnormal information from the preset memory partition, and informing a terminal corresponding to a person for maintaining the intelligent household appliance through a cloud server.

Optionally, the monitoring the operating state of the operating system includes:

monitoring whether an error instruction occurs in the operating system or not;

Optionally, the writing the corresponding exception information into a preset memory partition includes:

setting a record mark in the preset memory partition;

Optionally, the preset condition is part or all of the following:

the operating system is restarted;

a preset reading period is reached;

An embodiment of the present invention provides another method for monitoring an anomaly, where the method is applied to the cloud server described above, and is shown in fig. 7, where the method specifically includes the following steps:

s700: receiving abnormal information sent by the intelligent household appliance; the abnormal information is generated after the intelligent household appliance monitors that the operating system in the intelligent household appliance is abnormal;

s701: and sending the abnormal information to a terminal corresponding to a person for maintaining the intelligent household appliance.

Optionally, the sending the abnormal information to a terminal corresponding to a person for maintaining the intelligent household appliance includes:

determining an abnormal type corresponding to the abnormal information;

Referring to fig. 8, a block diagram of an intelligent appliance corresponding to the method for monitoring power consumption abnormality of an intelligent appliance is shown, where the intelligent appliance 120 includes a processor 810 and a communication unit 820;

the processor 810 is configured to monitor an operation state of an operating system of the intelligent appliance in an operation process of the intelligent appliance;

the communication unit 820 is configured to send the abnormal information transmitted by the processor to a cloud server, and notify a terminal corresponding to a person who is used to maintain the smart home appliance through the cloud server.

Optionally, the processor 810 is specifically configured to:

monitoring whether an error instruction occurs in the operating system or not;

Optionally, the processor 810 is specifically configured to:

setting a record mark in the preset memory partition;

The preset conditions are part or all of the following:

the operating system is restarted;

a preset reading period is reached;

In an exemplary embodiment, a storage medium comprising instructions, such as a memory comprising instructions, executable by the processor 810 of the smart appliance 120 to perform the above-described method is also provided. Alternatively, the storage medium may be a non-transitory computer readable storage medium, which may be, for example, a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

Referring to fig. 9, a structure diagram of a cloud server corresponding to the monitoring method for monitoring power consumption abnormality of an intelligent household appliance is shown, where the cloud server 110 includes: a processor 910, a first communication unit 920, and a second communication unit 930;

the first communication unit 920 is configured to receive abnormal information sent by the intelligent household appliance; the abnormal information is generated after the intelligent household appliance monitors that the operating system in the intelligent household appliance is abnormal;

the processor 910 is configured to send a notification to the second communication unit after receiving the exception information;

the second communication unit 930 is configured to send the abnormal information to a terminal corresponding to a person who maintains the intelligent home appliance.

Optionally, the processor 910 is specifically configured to:

determining an abnormal type corresponding to the abnormal information;

the second communication unit 930 is specifically configured to send the abnormal information to a terminal of a person corresponding to the abnormal type among persons dedicated to maintaining the intelligent home appliance.

In an exemplary embodiment, a storage medium including instructions, such as a memory including instructions, that are executable by the processor 910 of the cloud server 110 to perform the method is also provided. Alternatively, the storage medium may be a non-transitory computer readable storage medium, which may be, for example, a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

In practical applications, the processor 810 in fig. 8 is integrated on a smart board, and as shown in fig. 10, the smart board 1000 shown in fig. 10 is only an example, and the smart board 1000 may have more or less components than those shown in fig. 8, may combine two or more components, or may have a different component configuration. The various components shown in the figures may be implemented in hardware, software, or a combination of hardware and software, including one or more signal processing and/or application specific integrated circuits.

As shown in fig. 10, the smart board further includes RF circuit 1010, display unit 1020, sensor 1030, audio circuit 1040, Wireless Fidelity (Wi-Fi) module 1050, bluetooth module 1060, and power supply 1070.

The RF circuit 1010 may be used for receiving and transmitting signals during information transmission and reception or during a call, and may receive downlink data of a base station and then send the downlink data to the processor 810 for processing; the uplink data may be transmitted to the base station. Typically, the RF circuitry includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like.

The display unit 1020 may be used to receive input numeric or character information and generate signal input related to user settings and function control of the smart pad 1000, and particularly, the display unit 1020 may include a touch screen 1021 provided on a front surface of the smart pad 1000 and may collect touch operations of a user thereon or nearby, such as clicking a button, dragging a scroll box, and the like.

The display unit 1020 may also be used to display information input by or provided to the user and a Graphical User Interface (GUI) of various menus of the smart board 1000. Specifically, the display unit 1020 may include a display screen 1022 disposed on the front surface of the smart card 1000. The display 1022 may be configured in the form of a liquid crystal display, a light emitting diode, or the like. The display unit 1020 may be used to display various graphical user interfaces described herein.

The touch screen 1021 can be covered on the display screen 1022, or the touch screen 1021 and the display screen 1022 can be integrated to realize the input and output functions of the smart board 1000, and after integration, the touch screen may be referred to as a touch display screen for short. The display unit 1020 can display the application programs and the corresponding operation steps. The display unit 1020 is the same as a control panel of the intelligent home appliance.

The smart board 1000 may further include at least one sensor 1030, such as a temperature sensor 1031. When the smart board 1000 is installed on a washing machine, when hot water washing is adopted, the temperature of water entering the inner drum of the washing machine is detected according to the temperature sensor 1031, and the water temperature is adjusted according to the temperature to obtain the condition of hot water washing.

The processor 810 of the smart board 1000 may include a voice recognition function to recognize a user's voice and determine a user's requirement according to the user's voice, thereby achieving a purpose of controlling the smart appliance. In this case, the audio circuit 1040, speaker 1041, microphone 1042 may provide an audio interface between the user and the smart board 1000. The audio circuit 1040 may transmit the electrical signal converted from the received audio data to the speaker 1041, and convert the electrical signal into an acoustic signal by the speaker 1041 and output the acoustic signal. The smart pad 1000 may also be provided with a volume button for adjusting the volume of the sound signal. On the other hand, the microphone 1042 converts the collected sound signals into electrical signals, which are received by the audio circuit 1040 and converted into audio data, which are then output to the RF circuit 1010 to be transmitted to, for example, another terminal or to a memory for further processing. In the present application, the microphone 1042 can acquire the voice of the user.

Wi-Fi belongs to the short-distance wireless transmission technology, and the intelligent board 1000 can help a user to receive and send e-mails, browse webpages, access streaming media and the like through the Wi-Fi module 1050, and provides wireless broadband internet access for the user, so that the intelligent board is communicated with a cloud server.

The processor 810 is a control center of the smart board 1000, connects various parts of the entire terminal using various interfaces and lines, and performs various functions of the smart board 1000 and processes data by running or executing software programs stored in the memory and calling data stored in the memory: for example, the method for monitoring the power consumption abnormality of the intelligent household appliance provided by the embodiment of the invention can be realized. In some embodiments, processor 810 may include one or more processing units; the processor 810 may also integrate an application processor, which mainly handles operating systems, user interfaces, applications, etc., and a baseband processor, which mainly handles wireless communications. It will be appreciated that the baseband processor described above may not be integrated into the processor 810. In the present application, the processor 810 may run an operating system, an application program, a user interface display, a touch response, and the processing method described in the embodiments of the present application. Further, the processor 810 is coupled with a display unit 1020.

The bluetooth module 1060 is configured to perform information interaction with other bluetooth devices having a bluetooth module through a bluetooth protocol. For example, the smart board 1000 may establish a bluetooth connection with a user terminal (e.g., a mobile phone) having a bluetooth module through the bluetooth module 1060, so as to perform data interaction, so that the smart board can directly communicate with a close-range user terminal.

The smart board 1000 also includes a power supply 1070 (such as a battery) to power the various components. The power supply may be logically coupled to the processor 810 through a power management system to manage charging, discharging, and power consumption through the power management system. The smart board 1000 may also be configured with a power button for turning on and off the smart appliance, and locking the screen. Wherein, the power in the intelligent board 1000 is the same as the original power in the intelligent household appliance.

It should be noted that the communication unit 820 mentioned in fig. 8 is one or more of the RF circuit 1010, the Wi-Fi module 1050, and the bluetooth module 1060.

As an example, an embodiment of the present invention provides a structure of an intelligent appliance, where the intelligent appliance includes a first processor, a second processor, a memory, and a plurality of execution devices, the first processor is connected to the second processor, the memory is connected to the first processor, and the second processor is connected to the plurality of execution devices. The plurality of execution devices include an execution device 1, an execution device 2, and an execution device n … ….

The execution device is understood to be: when the household appliance is an air conditioner, for example, the air conditioner includes 2 execution devices, i.e., an air conditioner internal unit and an air conditioner external unit. When the intelligent household appliance is an air conditioner, the structure of the intelligent household appliance comprises a first processor, a second processor, a memory, an air conditioner internal unit and an air conditioner external unit.

When the processor in the smart board 1000 shown in fig. 10 is configured to process the intelligent appliance control logic event in addition to the above-mentioned functions, that is, other functions of the processor in the smart board 1000 in fig. 10 are not changed, the processor in the smart board 1000 is added with a function capable of processing the intelligent appliance control logic event to form a first processor.

That is, the difference between the processor in the smart board 1000 shown in fig. 10 and the first processor is that the first processor is also used to process the smart appliance control logic event.

For reducing redundant description, the same functions in the first processor as those in fig. 10 refer to the processor portion of the smart board in fig. 10. The following describes the functionality of the first processor to process intelligent appliance control logic events.

The first processor is used for processing the intelligent household appliance control logic event.

The first processor is used for working according to the target frequency determined after the intelligent household appliance power consumption management method provided by the invention is executed, and obtaining control events, such as the temperature required to be regulated by an air conditioner, the washing temperature, the rotating speed during washing and other information, wherein the control events comprise at least one control command and are sent to the second processor.

The second processor is used for executing the control event sent by the first processor and controlling the operation of the plurality of execution devices.

The first processor can generate a control event according to the user requirement and send the control event to the second processor, or the first processor generates the control event after meeting a preset condition and sends the control event to the second processor.

For example, when the intelligent household appliance is an air conditioner, if the user needs to input indoor required temperature for the user, the first processor obtains the temperature to be adjusted of the air conditioner through a control logic algorithm according to the indoor temperature and the outdoor temperature and the target is the indoor required temperature, generates a control event according to the temperature to be adjusted of the air conditioner, and sends the control event to the second processor, and the second processor controls the air conditioner internal unit and the air conditioner external unit to work according to the sent control event, so that the temperature of the air conditioner is adjusted to the temperature to be adjusted.

Or, when the intelligent household appliance is a washing machine, and the user needs to request the user to wash wool clothes, the processor can obtain information such as washing temperature and rotation speed during washing according to the information such as the weight of the wool clothes, the quality of wool, the process of the wool clothes and the like, generate a control event according to the information, and send the control event to the second processor, and the second processor controls the motor and the heater of the washing machine according to the sent control event, so that the washing machine washes clothes according to the information such as the washing temperature and the rotation speed during washing.

And if the intelligent household appliance is an air conditioner and the preset condition is that the indoor temperature is lower than the preset temperature, adjusting the temperature output by the air conditioner. At this time, the first processor detects the indoor temperature in real time, when the indoor temperature is judged to be lower than the preset temperature, the output temperature of the air conditioner at the moment is calculated according to a logic algorithm, for example, according to the indoor temperature and the outdoor temperature, a control event is generated based on the output temperature, and the control event is issued to the second processor, so that the second processor controls the air conditioner internal unit and the air conditioner external unit to adjust the output temperature of the air conditioner according to the control event.

In an actual application process, taking an air conditioner as an example, as shown in fig. 11, the air conditioner includes a first smart board 1101, a home appliance MCU (micro controller Unit) 1102, an air conditioner internal Unit 1103, and an air conditioner external Unit 1104.

The first intelligent board 1101 is communicated with a household appliance MCU1102 through a serial port, and the household appliance MCU1102 is respectively connected with an air conditioner internal unit 1103 and an air conditioner external unit 1104.

The serial port may be a UART (Universal Asynchronous Receiver/Transmitter).

The first smart board 1101 comprises a first processor, i.e. the first smart board 1101 is capable of implementing functions in the first processor. The first smart board 1101 may also include hardware included in the smart board 1000 shown in fig. 10, such as: the RF circuit 1010, the display unit 1020, the sensor 1030, the audio circuit 1040, the Wireless Fidelity (Wi-Fi) module 1050, the bluetooth module 1060, and the power supply 1070, and the functions thereof are implemented as described above with reference to fig. 10.

The home appliance MCU1102 has the same function as the second processor.

As another example, an embodiment of the present invention provides another structure of an intelligent appliance, where the intelligent appliance includes a third processor, a memory, and a plurality of execution devices, and the third processor is connected to the plurality of execution devices.

The third processor communicates with the execution device through a serial port, the number of the serial port is the same as that of the execution device, for example, when the execution devices 1 to n are executed, the number of the UARTs is also n. And the third processor communicates with the corresponding execution equipment through the corresponding serial port. The serial port may be a UART.

The third processor has the functions of the first processor and the second processor described above.

The third processor is used for working according to the target frequency determined after the intelligent household appliance power consumption management method provided by the invention is executed, obtaining a control result and controlling a plurality of execution devices to operate according to the control result.

For example, when the intelligent household appliance is an air conditioner, if a user inputs an indoor required temperature, the third processor obtains the temperature required to be adjusted by the air conditioner through a control logic algorithm according to the indoor temperature, the outdoor temperature and the target indoor required temperature, generates a control event according to the temperature required to be adjusted by the air conditioner, and controls the air conditioner internal unit and the air conditioner external unit to work according to the issued control event, so that the temperature of the air conditioner is adjusted to the temperature required to be adjusted.

In practical application, taking an air conditioner as an example, as shown in fig. 12, the air conditioner includes a second smart board 1201, an air conditioner internal unit 1103, and an air conditioner external unit 1104.

The second intelligent board 1201 is connected to the air conditioner indoor unit 1103 and the air conditioner outdoor unit 1104 respectively.

Wherein, the second smart board 1201 can realize the functions of the first processor and the second processor described above. Alternatively, the second smart board 1201 includes the functions of the first smart board in fig. 11 and the functions of the home appliance MCU 1102.

The second smart board 1201 may also include hardware included in the smart board 1000 shown in fig. 10, for example: the RF circuit 1010, the display unit 1020, the sensor 1030, the audio circuit 1040, the Wireless Fidelity (Wi-Fi) module 1050, the bluetooth module 1060, and the power supply 1070, and the functions thereof are implemented as described above with reference to fig. 10.

The second smart board 1201 communicates with the corresponding air conditioner internal unit 1103 and the corresponding air conditioner external unit 1104 through the corresponding serial ports. The serial port may be a UART. As shown in fig. 12, the second smart board 1201 communicates with the air conditioner indoor unit 1103 through the UART1, and the second smart board 1201 communicates with the air conditioner outdoor unit 1104 through the UART 2.

The embodiment of the present invention further provides a computer program product, wherein when the computer program product runs on an intelligent household appliance, the intelligent household appliance executes the method for monitoring the power consumption abnormality of the intelligent household appliance according to any one of the embodiments of the present invention, or when the computer program product runs on a cloud server, the cloud server executes the method for monitoring the power consumption abnormality of the intelligent household appliance according to any one of the embodiments of the present invention.

Other embodiments of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This invention is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the invention and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the invention being indicated by the following claims.

It will be understood that the invention is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the invention is limited only by the appended claims.

Claims

1. An intelligent appliance, comprising: a processor and a communication unit;

2. The intelligent appliance of claim 1, wherein the processor is specifically configured to:

monitoring whether an error instruction occurs in the operating system or not;

3. The intelligent appliance of claim 1, wherein the processor is specifically configured to:

setting a record mark in the preset memory partition;

if yes, reading the corresponding abnormal information from the preset memory partition;

wherein the preset conditions are part or all of the following:

the operating system is restarted;

a preset reading period is reached;

4. A cloud server, comprising: the system comprises a processor, a first communication unit and a second communication unit;

5. The cloud server of claim 4, wherein the processor is specifically configured to:

determining an abnormal type corresponding to the abnormal information;

6. A method for monitoring abnormity is applied to intelligent household appliances, and the method comprises the following steps:

7. The method of claim 6, wherein the monitoring the operating state of the operating system comprises:

monitoring whether an error instruction occurs in the operating system or not;

8. The method for monitoring the abnormality according to claim 6, wherein the writing of the corresponding abnormality information into the preset memory partition includes:

setting a record mark in the preset memory partition;

wherein the preset conditions are part or all of the following:

the operating system is restarted;

a preset reading period is reached;

9. A method for monitoring an anomaly is applied to a cloud server, and comprises the following steps:

10. The method for monitoring the abnormality according to claim 9, wherein the sending the abnormality information to a terminal corresponding to a person who maintains the intelligent home appliance includes:

determining an abnormal type corresponding to the abnormal information;