CN113034218B - Real silk bedding leasing method, system, server and storage medium - Google Patents

Real silk bedding leasing method, system, server and storage medium Download PDF

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Publication number
CN113034218B
CN113034218B CN202110153771.4A CN202110153771A CN113034218B CN 113034218 B CN113034218 B CN 113034218B CN 202110153771 A CN202110153771 A CN 202110153771A CN 113034218 B CN113034218 B CN 113034218B
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user
hotel
real silk
information
bedding
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CN113034218A (en
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金昕月
金维良
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Hangzhou Yuhang Xinglong Silk Factory
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Hangzhou Yuhang Xinglong Silk Factory
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Abstract

The present application relates to the technical field of electronic commerce, and in particular, to a method, a system, a server, and a storage medium for renting a real silk bedding. The method comprises the following steps: receiving a lease request sent by a user terminal; according to the lease request, a hotel address where the user expects to check in, a hotel room number where the user holds a room, a pattern of a real silk bed product where the user expects to lease, and a color of the real silk bed product where the user expects to lease are obtained; obtaining the size of real silk bedding expected to be leased by a user according to the hotel address and the hotel room number; and generating a first dispatching task according to the pattern, the color and the size of the real silk bedding. The manufacturer provides real silk bed leasing service for the user, so that the user can obtain better check-in experience in the hotel check-in process.

Description

Real silk bedding leasing method, system, server and storage medium
Technical Field
The present application relates to the technical field of electronic commerce, and in particular, to a method, a system, a server, and a storage medium for renting a real silk bedding.
Background
In the field of current bedding, silk bedding is becoming popular due to its high strength, good elasticity and hygroscopicity.
Because the comfort level of the real silk bedding is better, the user can be helped to obtain a better resting effect, so that the real silk bedding is required to be used when the user is in a hotel for high-end business people who go out from the public;
however, because the real silk bedding is expensive in cost and high in cleaning and maintenance cost, most hotels cannot provide real silk bedding for users in order to control the cost, but only provide pure cotton bedding or polyester cotton bedding with slightly inferior use experience for users.
Disclosure of Invention
The invention aims to provide a real silk bedding renting method, a real silk bedding renting system, a real silk bedding renting server and a real silk bedding storage medium, which can provide real silk bedding renting service for a user in the hotel check-in process of the user, so that the user obtains better use experience.
The above object of the present application is achieved by the following technical solutions:
in a first aspect, the present application provides a method for renting silk bedding, the method comprising:
receiving a lease request sent by a user side, wherein the lease request at least comprises a hotel address in which the user expects to check in, a hotel room number in which the user holds a room, a pattern of a real silk bed expected to be leased by the user and a color of the real silk bed expected to be leased by the user;
Obtaining the size of real silk bedding expected to be leased by a user according to the hotel address and the hotel room number;
and generating a first dispatching task according to the pattern, the color and the size of the real silk bedding, so that manufacturer staff takes out the real silk bedding expected to be leased by a user from a warehouse according to the first dispatching task and conveys the real silk bedding to a hotel indicated by the hotel address.
In the past hotel check-in process, the hotel party only can use pure cotton beds or polyester cotton beds with more general comfort level when the user check-in because of the consideration of control cost;
in the method provided by the application, the manufacturer directly provides the leasing service of the real silk bedding to the user, so that the user can use the real silk bedding with better comfort level in the hotel check-in process, and the check-in experience and the rest effect of the user in the hotel are improved;
for the hotel party, the hotel can obtain better evaluation and higher acceptance in the user group because the user obtains better check-in experience by using the real silk bedding; and because the manufacturer can recycle and clean the rented real silk bedding, the hotel party can correspondingly dispense with the cleaning operation of the real silk bedding, and the later maintenance cost of the hotel party can be reduced;
For manufacturers, the development of leasing services not only can provide additional revenues for the manufacturers, but also can expand the public praise of real silk bedding produced by the manufacturers in user groups and correspondingly promote the brand value of the manufacturers.
Optionally, while the first dispatch task is generated, the method further includes:
transmitting first commodity information for describing that a user expects to rent the real silk bedding to a hotel terminal, so that a hotel staff can check the real silk bedding actually transported by the manufacturer staff according to the first commodity information;
if the verification passes, acquiring the signature information sent by the hotel terminal;
and returning the hotel room number of the room reserved by the user to the hotel terminal according to the sign information, so that hotel staff can finish the laying of the real silk bedding in the room reserved by the user according to the hotel room number.
The probability of occurrence of the condition of misdelivery and missing delivery in the real silk bedding delivering process is correspondingly reduced through the verification and signing of the real silk bedding transported by the staff of the hotel to the staff of the manufacturer, so that the user can obtain better leasing experience.
Optionally, the method further comprises:
acquiring manufacturing information and cleaning information of a real silk bed product expected to be leased by a user;
Establishing a commodity tracing record table according to the manufacturing information and the cleaning information;
and returning the commodity tracing record list to the user side.
The establishment of the commodity tracing record list enables the user to intuitively know the relevant information of the rented silk bed products, and therefore the acceptance and trust sense of the user on the rented silk bed products can be enhanced.
Optionally, the method further comprises:
after the silk bed is used by a user, acquiring a recovery image for explaining the good condition of the silk bed;
performing edge detection on the recovery image and obtaining edge characteristics of the recovery image;
and marking the edge characteristics in the recovery image, and sending the marked recovery image to a hotel terminal, so that hotel staff can check the perfect condition of the real silk bedding after the use of a user according to the edge characteristics.
The collection and the processing of the recovery images are used for assisting the hotel staff in checking the good condition of the real silk bedding after the user uses, so that the error caused by manual checking can be reduced, the accuracy of the checking result is improved, the workload of the hotel staff in checking operation can be correspondingly reduced, and meanwhile, the settlement efficiency of the user after the lease service is used is further improved.
Optionally, the method further comprises:
acquiring identity information of a user;
and according to the identity information, returning recommendation information meeting user preferences to the user terminal.
According to the identity information of the user, the silk bed product style matching with the preference of the user is returned to the user, so that the selection difficulty of the user when renting the silk bed product can be reduced, and the satisfaction degree of the user when using the renting service can be correspondingly improved.
Optionally, the method further comprises:
receiving a purchase request sent by a user side;
according to the purchase request, obtaining a delivery address and patterns, colors and sizes of real silk beds expected to be purchased by a user;
and generating a second dispatch task according to the delivery address and the pattern, color and size of the real silk bedding expected to be purchased by the user, so that the staff can express the real silk bedding expected to be purchased by the user to the position indicated by the delivery address according to the second dispatch task.
In a second aspect, a rental system for real silk bedding, the rental system includes a manufacturer server and a user terminal:
the manufacturer server is used for receiving a lease request sent by the user side, wherein the lease request at least comprises a hotel address where the user expects to check in, a hotel room number where the user holds a room, a pattern of a real silk bed expected to be leased by the user and a color of the real silk bed expected to be leased by the user;
The manufacturer server is also used for obtaining the size of the real silk bedding expected to be leased by the user according to the hotel address and the hotel room number;
the manufacturer server is further used for generating a first dispatching task according to the pattern, the color and the size of the real silk bedding, so that manufacturer staff takes out the real silk bedding expected to be leased by a user from a warehouse according to the first dispatching task and conveys the real silk bedding to a hotel indicated by the hotel address.
Optionally, the leasing system further comprises a hotel terminal;
the manufacturer server is further used for sending first commodity information for describing real silk bedding expected to be leased by a user to the hotel terminal while generating the first dispatching task, so that a hotel staff can check real silk bedding actually transported by the manufacturer staff according to the first commodity information;
the hotel terminal is also used for sending the signing information to the manufacturer server after the verification is passed;
and the manufacturer server is also used for returning the hotel room number of the room reserved by the user to the hotel terminal according to the sign information, so that hotel staff can finish the laying of the real silk bedding in the room reserved by the user according to the hotel room number.
In a third aspect, a server, the server comprising:
one or more processors;
storage means for storing one or more programs,
when the one or more programs are executed by the one or more processors, the one or more processors implement the real silk bedding rental method according to the first aspect.
In a fourth aspect, embodiments of the present application further provide a computer readable storage medium having stored thereon a computer program comprising program instructions that when executed by a processor implement a method for renting silk beds as described in any one of the above.
In summary, the present application includes the following beneficial technical effects:
1. the check-in experience of the user is improved by providing the leasing service of the real silk bedding to the user who checks in the hotel;
2. the manufacturing information and the cleaning information of the rented silk bed products are displayed to the user, so that the trust and the acceptance of the user on the rented silk bed products are enhanced, and the aim of indirectly improving the acceptance of the user on manufacturer brands is fulfilled.
Drawings
Fig. 1 is a flowchart of a method for renting silk bedding according to an embodiment of the present disclosure;
Fig. 2 is a schematic structural diagram of a rental system for real silk bedding according to a second embodiment of the present disclosure;
fig. 3 is a schematic structural diagram of a server according to a third embodiment of the present application.
Detailed Description
The present application is described in further detail below in conjunction with figures 1-3.
For the purposes of making the objects, technical solutions and advantages of the present application more apparent, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are only some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.
Embodiment one:
referring to fig. 1, a method for renting silk bedding specifically includes:
101. and acquiring the identity information of the user.
Specifically, a manufacturer server acquires login information transmitted by a user through a user side;
the manufacturer server obtains the unique code of the user according to the login information;
and the manufacturer server searches the identity information of the user corresponding to the unique code in the user database according to the unique code.
It should be noted that, in the process of obtaining the user identity information in step 101, in practical application, the process of obtaining the user identity information by the vendor server may be completed by the user directly logging in the APP independently developed by the vendor through the handheld user end, and the operation needs the user to download the APP independently developed by the vendor in advance at the user end and complete account registration in the APP independently developed by the vendor.
In order to facilitate the operation of the user, the satisfaction degree of the user when using the leasing service is improved, the process of obtaining the user identity information by the manufacturer server may also be completed by a first interface program configured in advance, where the first interface program is used to complete the data interaction between the manufacturer server and the third party self-research APP, and a specific operation flow of the data interaction may be:
the user logs in a third-party self-research APP (can be any APP with hotel reservation function) through the handheld user terminal, and the third-party self-research APP correspondingly acquires the identity information of the user and transmits the identity information of the user to a manufacturer server by means of the first interface program when the user logs in and the hotel reservation operation is completed through the third-party APP.
In addition, the process of acquiring the user identity information by the manufacturer server may be further completed by a second interface program configured in advance, where the second interface program is used to complete data interaction between the manufacturer server and the hotel server, and a specific operation flow of the data interaction may be:
a user logs in a third party self-research APP (namely any APP with hotel reservation function) through a handheld user end of the user, and after a renting order is initiated on an interface displayed by the third party self-research APP, the third party self-research APP transmits the renting order comprising the identity information of the user to a hotel server;
after the hotel server obtains the identity information of the user according to the renting room order, the identity information of the user is transmitted to the manufacturer server through the second interface program.
It should be noted that, the identity information includes at least a name of the user and a contact way of the user, and in practical application, the contact way is generally a mobile phone number of the user.
102. And according to the identity information, returning recommendation information to the user side.
Wherein, the recommended information at least comprises the pattern, color and size of the silk bed product.
Specifically, the generation process of the recommendation information may be:
The manufacturer server acquires the previous historical lease information of the user according to the identity information;
if the historical lease information is empty, judging the user as a new client, sorting the leasing times of all types of real silk bedding products in the current month, and integrating patterns, colors and sizes of the top-ranked multiple types of real silk bedding products into recommended information;
if the historical lease information is not empty, judging the user as an old client, extracting keywords from the historical lease information of the user, and integrating patterns, colors and sizes of real silk bedding corresponding to the extracted keywords into recommended information.
It should be noted that, step 102 is a process of returning recommendation information to a user terminal held by a user according to identity information of the user, and in actual application, in order to further enhance reliability of the recommendation information, when historical lease information of the user is empty, the recommendation information further includes user evaluation data corresponding to each real silk bedding;
the user evaluation data at least comprises comfort degree scores and user shortages of the real silk bedding;
in order to fit the daily evaluation habit of the user, the comfort level score can be any score in 1/2/3/4/5, wherein the comfort level score 1 is the worst score of the real silk bedding, and the comfort level score 5 is the best score of the real silk bedding; in practical application, the comfort level scoring can be adaptively modified according to user habits and actual demands of manufacturers, and the embodiment of the application does not limit a specific comfort level scoring system;
The user shorthand may be one or more of text information, image information and video information, and the embodiment of the present application does not limit the specific manner of the user shorthand.
When the historical lease information of the user is not empty, after keyword extraction is carried out on the historical lease information, other users similar to the preference of the user can be searched through the keywords, and a target user group is established according to the obtained multiple other users;
in order to distinguish the historical lease information of the user from the historical lease information of other users, the historical lease information of other users is uniformly changed into reference lease information;
performing collaborative filtering processing on a plurality of pieces of reference lease information of the target user group according to a clustering algorithm, and integrating the processed reference lease information into recommended information;
in practical application, the clustering algorithm may be a K-Means clustering algorithm, a BIRCH clustering algorithm, or a DBSCAN density clustering algorithm, and the embodiment of the application does not limit the specific clustering algorithm;
it should be noted that, in addition to the above-mentioned methods being applied separately to generate the recommendation information, the recommendation information having a higher degree of matching with the preference of the user may be generated comprehensively by assigning different weights to the above-mentioned methods.
103. And receiving a lease request sent by the user.
The leasing request comprises a hotel address where the user expects to check in, a hotel room number where the user holds in, a check-in time where the user expects to check in, a pattern of a real silk bed expected to be leased by the user and a color of the real silk bed expected to be leased by the user.
The pattern of the silk bed product can be any one of a grass pattern, a petri pattern, a damascene pattern, a graining pattern, a Moris pattern, a fret pattern, a broken pattern and a stripe pattern;
in addition, as for the operation of inputting the lease request by the user through the user terminal, the specific operation process may be:
the user finishes the information input of the hotel address and the hotel room number in a manual transmission mode in a text box displayed on a user terminal interface; then finishing information input of the entering time, the silk bed pattern and the silk bed color in a drop-down frame displayed on a user interface in a manual clicking mode;
in addition, in order to facilitate the operation of the user and promote the use experience of the user, the information input process of the hotel address and the hotel room number can be completed by one key in a mode of associating the hotel renting order generated by the user in external application;
The information input process of the silk bed pattern and the color can also be directly completed by assisting the user through a one-key click method in a mode of displaying the historical lease information of the user.
Preferably, in order to further improve the use experience of the user, the user can be assisted to conveniently complete the information input operation of the lease request through the user side in a voice recognition mode;
in practical application, the information input operation of the lease request may be completed by applying one of the above-mentioned multiple input methods alone, or may be completed by combining the above-mentioned multiple input methods, and the specific input mode of the lease request is not limited in the embodiment of the present application.
104. And generating a first dispatch task according to the lease request.
Specifically, a manufacturer server obtains the size of a real silk bed product expected to be leased by a user according to a hotel address and a hotel room number;
the manufacturer server obtains the sending time of manufacturer personnel from the manufacturer address to the hotel address according to the hotel address;
the manufacturer server obtains the dispatch time according to the dispatch time, the user expected check-in time, the preset time advance and the preset preparation time;
and the manufacturer server generates a first dispatching task according to the dispatching time, the hotel address and the pattern, the color and the size of the real silk bedding expected to be leased by the user, so that manufacturer staff takes out the real silk bedding expected to be leased by the user from a warehouse according to the first dispatching task and conveys the real silk bedding to a hotel indicated by the hotel address.
For example, assume that in the rental request, the hotel address where the user is expected to check in is the chinese hotel, the hotel room number where the user holds in the room is No. 111, and the user's expected check-in time is 2020, 1 month, 1 day PM2:00, the pattern of the silk bed product expected to be leased by the user is a stripe pattern, and the color of the silk bed product expected to be leased by the user is dark green;
then, after receiving the lease request, the manufacturer server will search in the house database through two search conditions of "chinese one-size hotel" and "111", assuming that the search result indicates that the user expects to lease the real silk bedding size specifically is: quilt cover (240 x 260 cm), bed sheet (290 x 245 cm), pillow case (48 x 74 cm);
assuming that the dispatch takes 1 hour, the time advance is 0.5 hour, and the preparation time is 2 hours;
the obtained dispatch time is specifically AM10 of month 1 and day 1 in 2020 according to the dispatch time, the user's expected residence time and the preset preparation time: 30;
after retrieving the house-type database and obtaining the dispatch time, the vendor server will generate a first dispatch task corresponding to the lease request, which will be AM10 at 1/2020: 30, sending a notice to the manufacturer staff, and instructing the manufacturer staff to take out the real silk bedding expected to be leased by the user from the warehouse, and then dispatching the taken real silk bedding to the Chinese Yi Hotel.
The time-consuming calculation operation can be carried out by means of an API interface opened by a third-party map navigation system according to the hotel address and the manufacturer address;
the setting of the time advance is completed by comprehensively judging the current weather condition and the time consumption of dispatch through the manufacturer server,
when the manufacturer server judges that the current weather condition is good (namely, any one of sunny days, cloudy days or cloudy days, and the like), the manufacturer server sets the time advance to be one sixth of the sending time;
when the manufacturer server judges that the current weather condition is poor (namely any one of gusts, small rains, medium rains or small snows) the manufacturer server can set the time advance to be one half of the sending time;
when the manufacturer server determines that the current weather condition is extremely bad (namely, any one of thundergust, hail, typhoon, heavy rain, heavy fog or medium snow, etc.), the manufacturer server sets the time advance as the time length indicated by the sending time;
by setting the time advance, a certain time can be reserved for the delay condition caused by weather reasons and road conditions in the dispatching process, so that the probability of the delay condition in the real silk bedding dispatching process can be reduced;
In practical applications, the value range of the calculated parameter of the time advance (i.e., the parameter indicated by one sixth or one third) is (0, 1.5), and it should be emphasized that when the calculated time advance is less than five minutes by the calculated parameter and the dispatch time, the time advance needs to be set to 5 minutes;
the setting of the preparation time is to enable hotel staff to obtain more abundant bed laying time after signing up real silk bedding transported by manufacturer staff, and the specific value range can be [0.5,3] in hours (h).
It should be noted that, when the manufacturer server generates the first dispatching task, the manufacturer server locks the real silk bedding expected to be leased by the user in the manufacturer warehouse, so that on one hand, the situation of lack of goods can be avoided, the user can be leased to the real silk bedding which accords with the preference of the user, on the other hand, the manufacturer staff can be reminded to finish goods taking work on the real silk bedding in advance, and the dispatching efficiency of the manufacturer staff when the first dispatching task is finished is improved;
optionally, after the manufacturer staff takes out the silk bedding expected to be leased by the user from the manufacturer warehouse, the hotel staff can also complete the subsequent transportation work, and the following will further describe the process with reference to examples:
Assuming that the hotel address in the lease request is a Chinese hotel No. two, the hotel room number is No. 222, and the check-in time is PM2 of 2 months in 2020: 00, the time for dispatch is 1 hour, the time advance is 0.5 hour, and the preparation time is 2 hours;
the manufacturer server informs the hotel employee that the departure time to the manufacturer address for the pick-up is 2020, 2/AM 09:00; and the manufacturer server informs the manufacturer staff that the first time to pick up to the manufacturer warehouse is AM10 at 2/2020: 30;
here, departure time = arrival time-preparation time-delivery time-time advance;
and first pick time = check-in time-ready time-dispatch time-time advance;
when the manufacturer server informs a hotel terminal held by a hotel employee of departure time, the manufacturer server also sends a first verification code to the hotel terminal, and the first verification code is uniquely corresponding to the first dispatch task;
after the hotel staff arrives at the area indicated by the manufacturer address, the manufacturer staff is instructed to transfer the real silk bedding expected to be leased by the user to the hotel staff by presenting the first verification code to the manufacturer staff.
In this example, the calculation logic of the dispatch time, the time advance and the preparation time are consistent with the calculation logic described in the example where the hotel address is the chinese hotel No. one, and in order to avoid repeated description, no further description is given.
Optionally, besides the transportation of the silk bedding by a manufacturer staff or a hotel staff, the transportation of the silk bedding may be accomplished by a third party express delivery mechanism with transportation capability, and the following will further describe the process with reference to examples:
assuming that the hotel address in the lease request is a Chinese hotel No. three, the hotel room number is No. 333, and the check-in time is PM2 of 2 months in 2020: 00, the time for dispatch is 1 hour, the time advance is 0.5 hour, and the preparation time is 2 hours;
the manufacturer server informs the third party express delivery mechanism server that the pick-up time is AM10 at 2/2020: 30; and the manufacturer server informs the manufacturer staff that the second pick-up time to the manufacturer warehouse is 2020, 2/2 AM10:30;
wherein pick-up time = check-in time-preparation time-dispatch time-time advance;
second pick time = check-in time-ready time-dispatch time-time advance.
It should be noted that, the data in the house type database is derived from a plurality of hotels cooperated with manufacturers, and the subsequent data updating frequency can be half a year or one year;
in addition, when manufacturer staff takes real silk bedding expected to be leased by a user in a manufacturer warehouse, a manufacturer server can set the real silk bedding to be in a 'warehouse-out' state; and during the transportation of the silk bed, the manufacturer server can set the state of the silk bed as 'in transportation'.
Because the purchasing cost of the real silk bedding is high, and the cleaning mechanism cooperated with the hotel party does not have the capability of cleaning the real silk bedding, the hotel party cannot provide the use of the real silk bedding for the user in the process of checking in, and the user has poor check-in experience;
in the method provided by the embodiment of the application, a manufacturer can make a user obtain better check-in experience by means of the use of the real silk bedding in the hotel check-in process by providing the real silk bedding leasing service;
through the provision of the leasing service, the hotel party can obtain the approval of the user due to the cooperation of the hotel party and the manufacturer, and can correspondingly avoid the cleaning process of the real silk bedding, so that the maintenance cost of the hotel party is correspondingly reduced;
the manufacturer can establish good cooperation relationship with hotel parties by providing the leasing service, expand brand awareness of the manufacturer in a user group, and complete updating iteration of real silk bed patterns in time by means of the collected comfort degree scores and user shortages.
105. And sending first commodity information corresponding to the first dispatching task to the hotel terminal.
Specifically, at the same time when the manufacturer server generates the first dispatching task, the manufacturer server also sends first commodity information to a hotel terminal held by a hotel employee, wherein the first commodity information uniquely corresponds to the first dispatching task;
The first commodity information comprises patterns, colors and sizes of real silk beds expected to be leased by a user;
after the manufacturer staff conveys the real silk bedding expected to be leased by the user to the hotel expected to check in by the user according to the first dispatching task, the hotel staff can check the real silk bedding actually conveyed by the manufacturer staff through the first commodity information displayed by the hotel terminal;
if the verification passes, the hotel staff sends signature information to the manufacturer server through the hotel terminal, so that the manufacturer server updates the state of the real silk bedding from 'in-transit' to 'signed';
if the verification is not passed, the hotel staff can send refusal information to the manufacturer server through the hotel terminal, so that the manufacturer server sends warning information to the manufacturer responsible party.
The sign-up information at least comprises a hotel address of a hotel to which the hotel staff belongs, a work number of the hotel staff, a name of the hotel staff, sign-up time and patterns, colors and sizes of real silk beds of the hotel staff in actual sign-up;
the label rejection information can be one or more of text information, image information and video information, wherein the text information can be used for recording the reason that the staff in the hotel confirms that verification fails, the image information can be an image of real silk bedding actually transported by the staff in the manufacturer, and the video information can be used for recording the communication content between the staff in the manufacturer and the staff in the hotel in the verification process;
The warning information is used for informing the manufacturer responsible person of the condition that the silk bed product signing and catching fails, so that the manufacturer responsible person can correspondingly treat the condition that the silk bed product signing and catching fails; the warning information can be sent to the manufacturer's responsible person in the form of a short message, or can be sent to the account number of the manufacturer's responsible person in the form of message pushing.
When the hotel staff transports the silk bedding, after the hotel staff checks the silk bedding taken out by the manufacturer staff according to the first commodity information, the manufacturer server only changes the state of the silk bedding from 'in-warehouse' to 'in-transportation', and only after the hotel staff transports the silk bedding to the hotel where the hotel staff is located, the manufacturer server changes the state of the silk bedding from 'in-transportation' to 'signed';
in practical application, the triggering action of changing the state of the real silk bedding from "in transportation" to "signed" can be completed by a hotel staff sending the signing information to a manufacturer server through a hotel terminal, or can be completed by the manufacturer server positioning the real-time position of the real silk bedding through a GPS, and the specific triggering action of changing the state of the real silk bedding is not limited in the embodiment of the application;
In addition, the process of checking the real silk bedding by the hotel staff can be completed by the hotel staff through a manual identification mode; the method can be completed by a mode that a hotel staff holds a hotel terminal and sweeps out the two-dimensional code or the bar code arranged on the outer wall of the real silk bedding packing box; the method can be completed by a mode that a hotel staff holds a hotel terminal by hand and receives and displays information transmitted by an RFID tag (Radio Frequency Identification ) on the outer wall of the real silk bedding packaging box, and the specific verification mode of the real silk bedding is not limited in the embodiment of the application;
optionally, in order to fully disclose the transportation and signing flows of the silk bedding, enhance the acceptance and trust of the user on the silk bedding, when manufacturer staff takes the silk bedding out of the manufacturer warehouse, the manufacturer server can update the data of the leasing order of the user side, so that the user can know the ex-warehouse personnel and the ex-warehouse time of the leased silk bedding;
similarly, after the manufacturer staff/hotel staff/third party express staff transport the real silk bedding to the hotel reserved by the user, the manufacturer server can update the data of the leasing order of the user side again, so that the user can know the transport staff of the leased real silk bedding;
Finally, after the hotel staff checks the real silk bedding, the manufacturer server can update the data of the leasing order of the user side, so that the user can know the signing personnel and signing time of the leased real silk bedding.
106. And returning the hotel room number of the room reserved by the user to the hotel terminal.
And when the state of the real silk bedding is updated, the manufacturer server returns the hotel room number of the room reserved by the user to the hotel terminal according to the received signature information, so that hotel staff can complete the laying of the real silk bedding in the room reserved by the user according to the received hotel room number.
In order to protect private information of a user as much as possible, a manufacturer server can hide a hotel room number of the user from manufacturer staff for transporting the real silk bedding, and the manufacturer server can return the real hotel room number of the user to the hotel staff only after the hotel staff picks up the real silk bedding transported by the manufacturer staff.
107. And acquiring a recovery image shot by the hotel staff through the hotel terminal.
Specifically, when a user goes out of a house, a hotel employee shoots real silk bedding after the user uses through a hotel terminal, and the shot recovery image is uploaded to a manufacturer server.
The recovery image at least comprises a front image and a back image of a sheet leased by a user, a front image and a back image of a pillowcase leased by the user, and a front image and a back image of a quilt cover leased by the user.
108. And checking the perfect condition of the real silk bedding used by the user according to the recovery image.
Specifically, the manufacturer server performs gray scale processing on the recovered image to obtain a gray scale recovered image;
the manufacturer server performs edge detection on the gray scale recovery image to obtain edge characteristics;
the manufacturer server marks the edge characteristics in the recovery image and sends the marked recovery image to the hotel terminal so that hotel staff can check the perfect condition of the real silk bedding after the user uses according to the edge characteristics;
if the good condition of the real silk bedding is checked and then judged to be qualified, a hotel employee directly initiates a first recovery request through a hotel terminal, so that a manufacturer server generates a first recovery task according to the first recovery request;
if the good condition of the real silk bedding is judged to be unqualified after being checked, the hotel staff can modify the marked recovery image through the hotel terminal and initiate a second recovery request to the manufacturer server according to the modified recovery image, so that the manufacturer server generates a second recovery task according to the second recovery request.
When checking the good condition of the silk bed, the hotel staff only checks the silk bed indicated by the edge feature, if the part indicated by the edge feature has no broken condition, the edge feature is deleted in the marked recovery image by the hotel terminal (the process is a specific process of modifying the marked recovery image);
if the good condition of the real silk bedding is checked and then judged to be qualified, the modified recovery image is the same as the original recovery image, and at the moment, the hotel staff can directly initiate a first recovery request without uploading the modified recovery image to a manufacturer server through a hotel terminal;
if the good condition of the silk bed product is checked to be unqualified after being checked, the modified recovery image is reserved with a small amount of edge characteristics on the basis of the original recovery image, and at the moment, hotel staff uploads the modified recovery image to a manufacturer server through a hotel terminal and initiates a second recovery request;
after receiving the second recovery request, the manufacturer server obtains the area ratio of the reserved edge features in the complete real silk bedding according to the modified recovery image, deducts money from the user according to the area ratio, and then generates a second recovery task.
The process of obtaining the area ratio may be:
obtaining a first number of pixel blocks occupied by the retained edge features in the modified reclaimed image;
obtaining a second number of pixel blocks occupied by the complete real silk bedding in the modified recovery image;
dividing the first number by the second number yields an area duty cycle.
In order to find the damage problem of the real silk bedding after the use of the user in time, when the user leaves a house, hotel staff need to go to the room where the user stays, and then the recovery image of the real silk bedding after the use of the user is collected and transmitted; after the edge feature extraction is carried out on the recovery image through the manufacturer server, the recovery image comprising the edge feature is returned to a hotel terminal held by a hotel staff, so that the hotel staff is helped to rapidly complete the inspection of real silk bedding after the user uses, the probability of erroneous judgment or missed judgment in the inspection of the hotel staff can be reduced, the workload of the hotel staff in the inspection can be correspondingly reduced, and the check-out efficiency of the user can be further improved.
It should be noted that, in practical application, the above-mentioned graying process may be performed in a component method, a maximum method, or an average method or a weighted average method, and the specific manner adopted in the graying process is not limited in this embodiment of the present application;
The edge detection process can be performed in a Sobel operator detection method, a Laplacian operator detection method, or a Canny operator detection method, and the specific mode adopted in the edge detection process is not limited in the embodiment of the present application.
Optionally, the method further comprises:
the method comprises the steps that a manufacturer server receives a purchase request sent by a user;
the manufacturer server obtains a delivery address and patterns, colors and sizes of real silk beds expected to be purchased by a user according to the purchase request;
and the manufacturer server generates a second dispatch task according to the delivery address and patterns, colors and sizes of real silk bedding articles expected to be purchased by the user, so that a worker can express the real silk bedding articles expected to be purchased by the user to the position indicated by the delivery address according to the second dispatch task.
After some users use silk articles rented by manufacturers, the demands of purchasing the silk articles of the manufacturers may exist due to personal preference and other reasons, so that the manufacturer server configures corresponding purchasing flows so as to meet the purchasing demands of the users, and the use experience of the users can be further improved.
It should be noted that, the generation of the purchase request may be completed by a manual input manner of the user, or may be completed by a manner of clicking the historical lease information by the user, or may be completed by a manner of voice recognition, and the specific generation manner of the purchase request is not limited in the embodiment of the present application;
as for the operation of the operator for delivering the real silk bedding expected to be purchased by the user to the position indicated by the delivery address, a corresponding express bill can be generated by means of an API interface opened by an external express system, so that after the manufacturer staff takes out the real silk bedding expected to be purchased by the user, the express staff corresponding to the third-party express mechanism finishes the process of taking the real silk bedding and subsequent delivery according to the express bill.
Further, the purchase request may further include a pattern diagram and a color diagram, so that the manufacturer can produce personalized silk bed products for the user according to the pattern diagram and the color diagram provided by the user;
the personalized service process is correspondingly configured for further adapting the requirements of the user on the real silk bedding, and when the user is not satisfied with the standard real silk bedding provided by the manufacturer, the manufacturer can upload pattern drawings and color drawings which accord with the preference of the user through the user terminal, so that the manufacturer can produce personalized real silk bedding for the user according to the pattern drawings and the color drawings provided by the user.
Optionally, in order to fully show the processing flow of the rented silk bed product to the user, so as to improve the acceptance and trust of the user on the quality of the rented silk bed product, the method further comprises:
acquiring manufacturing information and cleaning information of a real silk bed product expected to be leased by a user;
establishing a commodity tracing record table according to the manufacturing information and the cleaning information;
returning the commodity tracing record list to a user side;
the manufacturing information comprises silk bedding fabric material, lining material, filling material, decorative cloth material, other auxiliary material and names of staff corresponding to each production process;
the cleaning information comprises the operation time and the name of an operator of the latest cleaning operation of the silk bed expected to be leased by a user;
the cleaning information only records the operation time and the operator name of the last cleaning operation of the silk bed, so that the condition that the acceptance of the user to the silk bed is reduced due to the repeated cleaning records remained in the silk bed is avoided as much as possible.
Optionally, in order to facilitate the payment operation of the user, improve the use experience of the user, also enable the user to establish a corresponding first generation payment account in the manufacturer server by storing a certain amount of money in advance, and when the user later uses the rental service of the real silk bedding, the payment of the service amount can be completed through the corresponding first generation payment account of the user, so that the user can dispense with the payment operation after the use of the rental service.
Optionally, in order to further facilitate the payment operation of the user, after finishing the qualification audit of the user, the manufacturer server may also establish a corresponding second generation payment account for the user passing the qualification audit, where the second generation payment account is associated with the bank card of the user;
when the user later uses the rental service of the real silk bedding, the payment of the service money can be completed through the second generation payment account corresponding to the user; after triggering a preset settlement condition, the manufacturer server deducts the money from the user bank card associated with the second payment account according to the total amount of the money paid by the second payment account;
the qualification auditing process can be completed by a hotel party cooperated with a manufacturer, and the specific operation flow can be as follows:
judging whether the total expense of the hotel in the last year of the user is larger than a preset expense threshold, if so, judging that qualification audit of the user passes; otherwise, judging that qualification audit of the user is not passed;
the above-mentioned settlement conditions may be set by a time-limited manner, which generally includes a settlement form such as a quarter payment or a year payment; the payment limit can also be set in a mode of setting the payment limit, namely, when the total amount of the money paid by the second-generation payment account reaches the payment limit, the payment limit is regarded as a trigger accounting condition;
In practical application, setting of the settlement condition may be performed by any one of the above methods, or may be performed by combining the above two methods, and the specific setting method of the settlement condition in the embodiment of the present application is not limited.
Embodiment two:
referring to fig. 2, a real silk bed leasing system disclosed in the present application includes a manufacturer server 201 and a user side 202;
the vendor server 201 is configured to receive a lease request sent by the user terminal 202, where the lease request includes at least a hotel address where the user is expected to check in, a hotel room number where the user is expected to check in, a pattern of a real silk bed product where the user is expected to lease, and a color of the real silk bed product where the user is expected to lease;
the manufacturer server 201 is further configured to obtain a size of a real silk bedding expected to be leased by a user according to the hotel address and the hotel room number;
the manufacturer server 201 is further configured to generate a first dispatching task according to the pattern, color and size of the real silk bedding, so that manufacturer staff takes out the real silk bedding expected to be rented by the user from the warehouse according to the first dispatching task, and transport the real silk bedding to a hotel indicated by the hotel address.
Optionally, the rental system further includes a hotel terminal 203;
the manufacturer server 201 is further configured to send, to the hotel terminal 203, first commodity information describing that the user expects to rent the real silk bedding while generating the first dispatch task, so that a hotel employee performs verification on the real silk bedding actually transported by the manufacturer employee according to the first commodity information;
the hotel terminal 203 is further configured to send a signature information to the vendor server 201 after the verification is passed;
the manufacturer server 201 is further configured to return, to the hotel terminal 203, a hotel room number of a room reserved by the user according to the sign information, so that a hotel employee finishes laying the real silk bedding in the room reserved by the user according to the hotel room number.
Optionally, the hotel terminal 203 is further configured to collect a recovery image for explaining the integrity of the real silk bedding after the user uses the real silk bedding, and send the recovery image to the manufacturer server 201;
the vendor server 201 is further configured to perform edge detection on the recovery image, and obtain edge features of the recovery image;
the manufacturer server 201 is further configured to mark the edge feature in the recovery image, and send the marked recovery image to the hotel terminal 203, so that a hotel employee checks the integrity of the real silk bedding after use by the user according to the edge feature.
Optionally, the manufacturer server 201 is further configured to obtain manufacturing information and cleaning information of a real silk bed product that a user expects to rent;
the manufacturer server 201 is further configured to establish a commodity tracing record table according to the manufacturing information and the cleaning information;
the vendor server 201 is further configured to return the commodity tracing record table to the user side 202.
Optionally, the vendor server 201 is further configured to obtain identity information of a user;
the vendor server 201 is further configured to return recommendation information that meets user preferences to the user terminal 202 according to the identity information.
Optionally, the client 202 is further configured to send a purchase request to the vendor server 201;
the manufacturer server 201 is further configured to obtain, according to the purchase request, a delivery address and a pattern, color, and size of a real silk bed product that the user expects to purchase;
the manufacturer server 201 is further configured to generate a second delivery task according to the delivery address and the pattern, color and size of the real silk bedding product that the user expects to purchase, so that the worker delivers the real silk bedding product that the user expects to purchase to the location indicated by the delivery address according to the second delivery task.
Embodiment III:
as shown in fig. 3, which is a server disclosed in the present application, the computer server 300 includes a memory 310 and a processor 320, where the number of the processors 320 in the computer server may be one or more, and one processor 320 is taken as an example in fig. 3; the memory 310, processor 320 in the device may be connected by a bus or other means, for example in fig. 3.
The memory 310 is used as a computer readable storage medium, and can be used for storing software programs, computer executable programs and modules, such as program instructions/modules corresponding to the leasing method of the real silk bedding in the embodiment of the invention; the processor 320 executes various functional applications of the device/terminal/device and data processing by running software programs, instructions and modules stored in the memory 310, i.e., implements the above-described rental method of real silk bedding.
Wherein the processor 320 is configured to execute a computer program stored in the memory 310, and the following steps are implemented:
receiving a lease request sent by a user terminal;
according to the lease request, a hotel address where the user expects to check in, a hotel room number where the user holds a room, a pattern of a real silk bed product where the user expects to lease, and a color of the real silk bed product where the user expects to lease are obtained;
Obtaining the size of real silk bedding expected to be leased by a user according to the hotel address and the hotel room number;
and generating a first dispatching task according to the pattern, the color and the size of the real silk bedding.
In one embodiment, the computer program of the computer device provided in the embodiments of the present application is not limited to the above method operations, but may also perform the related operations in the real silk bedding renting method provided in any embodiment of the present application.
Memory 310 may include primarily a program storage area and a data storage area, wherein the program storage area may store an operating system, at least one application program required for functionality; the storage data area may store data created according to the use of the terminal, etc. In addition, memory 310 may include high-speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid-state storage device. In some examples, memory 310 may further include memory located remotely from processor 320, which may be connected to the device/terminal/device via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
Embodiment four:
a fourth embodiment of the present application also provides a storage medium containing computer-executable instructions, which when executed by a computer processor, are used to perform a rental method of real silk bedding, the method comprising:
receiving a lease request sent by a user side, wherein the lease request at least comprises a hotel address in which the user expects to check in, a hotel room number in which the user holds a room, a pattern of a real silk bed expected to be leased by the user and a color of the real silk bed expected to be leased by the user;
obtaining the size of real silk bedding expected to be leased by a user according to the hotel address and the hotel room number;
and generating a first dispatching task according to the pattern, the color and the size of the real silk bedding, so that manufacturer staff takes out the real silk bedding expected to be leased by a user from a warehouse according to the first dispatching task and conveys the real silk bedding to a hotel indicated by the hotel address.
Of course, the storage medium containing the computer executable instructions provided in the embodiments of the present application is not limited to the above-mentioned method operations, and may also perform the related operations in the rental method of the real silk bedding provided in any embodiment of the present application.
In summary, by providing the real silk bed rental service by the manufacturer, the user can obtain better check-in experience, the maintenance cost of the hotel can be correspondingly reduced, and the manufacturer can be helped to expand the brand awareness of the manufacturer in the user group.
It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program for instructing relevant hardware, where the program may be stored in a computer readable storage medium, and the storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.
The foregoing description of the preferred embodiments of the present application is not intended to limit the invention to the particular embodiments of the present application, but to limit the scope of the invention to the particular embodiments of the present application.

Claims (7)

1. The leasing method of the real silk bedding is characterized by comprising the following steps of:
receiving a lease request sent by a user side, wherein the lease request at least comprises a hotel address in which the user expects to check in, a hotel room number in which the user holds a room, a check-in time expected by the user, a pattern of a real silk bed expected by the user and a color of the real silk bed expected by the user;
Obtaining the size of a real silk bed expected to be leased by a user according to the hotel address and the hotel room number;
according to the hotel address, obtaining the sending time of manufacturer personnel from the manufacturer address to the hotel address;
obtaining dispatch time according to dispatch time, user expected check-in time, preset time advance and preset preparation time;
generating a first dispatching task according to dispatching time, hotel addresses and patterns, colors and sizes of real silk bedding expected to be leased by a user, enabling manufacturer staff to take out the real silk bedding expected to be leased by the user from a warehouse according to the first dispatching task and transport the real silk bedding to a hotel indicated by the hotel addresses,
acquiring identity information of a user;
according to the identity information, the recommendation information meeting the user preference is returned to the user terminal,
when the historical lease information of the user is empty, the recommended information also comprises user evaluation data corresponding to each real silk bedding;
the user evaluation data at least comprises the comfort degree score and the user shortness of the real silk bedding,
when the historical lease information of the user is not empty, after the keyword extraction is performed on the historical lease information, other users similar to the user preference can be searched through the keyword, a target user group is established according to the obtained other users, collaborative filtering processing is performed on the reference lease information of the target user group according to a clustering algorithm, and the processed reference lease information is integrated into recommended information.
2. The method of claim 1, wherein, while the first dispatch task is generated, the method further comprises:
transmitting first commodity information for describing that a user expects to rent the real silk bedding to a hotel terminal, so that a hotel staff can check the real silk bedding actually transported by the manufacturer staff according to the first commodity information;
if the verification passes, acquiring the signature information sent by the hotel terminal;
and returning the hotel room number of the room reserved by the user to the hotel terminal according to the sign information, so that hotel staff can finish the laying of the real silk bedding in the room reserved by the user according to the hotel room number.
3. The method according to claim 2, wherein the method further comprises:
acquiring manufacturing information and cleaning information of a real silk bed product expected to be leased by a user;
establishing a commodity tracing record table according to the manufacturing information and the cleaning information;
and returning the commodity tracing record list to the user side.
4. A method according to claim 3, characterized in that the method further comprises:
after the silk bed is used by a user, acquiring a recovery image for explaining the good condition of the silk bed;
Performing edge detection on the recovery image and obtaining edge characteristics of the recovery image;
and marking the edge characteristics in the recovery image, and sending the marked recovery image to a hotel terminal, so that hotel staff can check the perfect condition of the real silk bedding after the use of a user according to the edge characteristics.
5. The method according to claim 1, wherein the method further comprises:
receiving a purchase request sent by a user side;
according to the purchase request, obtaining a delivery address and patterns, colors and sizes of real silk beds expected to be purchased by a user;
and generating a second dispatch task according to the delivery address and the pattern, color and size of the real silk bedding expected to be purchased by the user, so that the staff can express the real silk bedding expected to be purchased by the user to the position indicated by the delivery address according to the second dispatch task.
6. A server, the server comprising:
one or more processors;
storage means for storing one or more programs,
when the one or more programs are executed by the one or more processors, the one or more processors implement the real silk bedding rental method of any one of claims 1-5.
7. A computer-readable storage medium, on which a computer program is stored, characterized in that the program, when executed by a processor, implements the rental method of real silk bedding according to any one of claims 1-5.
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