CN112836140A - Information processing method and device - Google Patents

Information processing method and device Download PDF

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Publication number
CN112836140A
CN112836140A CN202110164585.0A CN202110164585A CN112836140A CN 112836140 A CN112836140 A CN 112836140A CN 202110164585 A CN202110164585 A CN 202110164585A CN 112836140 A CN112836140 A CN 112836140A
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China
Prior art keywords
order
reservation
information
user
navigation
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CN202110164585.0A
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Chinese (zh)
Inventor
陈振兴
何宜华
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Zhejiang Koubei Network Technology Co Ltd
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Zhejiang Koubei Network Technology Co Ltd
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Priority to CN202110164585.0A priority Critical patent/CN112836140A/en
Publication of CN112836140A publication Critical patent/CN112836140A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/953Querying, e.g. by the use of web search engines
    • G06F16/9536Search customisation based on social or collaborative filtering
    • GPHYSICS
    • G01MEASURING; TESTING
    • G01CMEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
    • G01C21/00Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00
    • G01C21/26Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00 specially adapted for navigation in a road network
    • G01C21/34Route searching; Route guidance
    • G01C21/3453Special cost functions, i.e. other than distance or default speed limit of road segments
    • G01C21/3476Special cost functions, i.e. other than distance or default speed limit of road segments using point of interest [POI] information, e.g. a route passing visible POIs
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/29Geographical information databases
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • G06Q50/40

Abstract

The present specification provides an information processing method and apparatus; the method is applied to a navigation server and can comprise the following steps: acquiring a current navigation travel path of a user; acquiring an interest point set, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the navigation travel path; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis; and pushing the interest point information of the interest point set to a user client of the user.

Description

Information processing method and device
Technical Field
One or more embodiments of the present disclosure relate to the field of data processing technologies, and in particular, to an information processing method and apparatus.
Background
In the related art, a navigation application may provide a navigation service to a user. Specifically, the user may input trip information, such as including a start point and an end point, through the user client. The user client can send the travel information to the navigation server, and the navigation server plans the travel route according to the starting point and the end point and returns the travel route to the user client for the user to check. And in the driving process of the user, the user client can guide the driving route of the user in real time by carrying out data interaction with the navigation server.
Disclosure of Invention
In view of this, one or more embodiments of the present disclosure provide an information processing method and apparatus.
To achieve the above object, one or more embodiments of the present disclosure provide the following technical solutions:
according to a first aspect of one or more embodiments of the present specification, an information processing method is provided, which is applied to a navigation server, and the method includes:
acquiring a current navigation travel path of a user;
acquiring an interest point set, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the navigation travel path; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
and pushing the interest point information of the interest point set to a user client of the user.
Optionally, the interest point information at least includes store names of corresponding target entity stores and information of preset trigger controls; and the interest point information and the navigation guiding page are positioned on the same page of the user client.
Optionally, the preset trigger control is configured to respond to a user order placement reservation trigger operation for the target physical store, and jump the navigation guidance page to an order placement reservation operation page, where the order placement reservation operation page is a user client page of the target physical store.
Optionally, the method further includes: determining corresponding time information according to the navigation travel route, wherein the time information comprises arrival time information of a destination of the travel and passing time information of at least one passing point of the travel; obtaining business state information of the physical stores corresponding to the interest points in the interest point set, and filtering out the physical stores of which the business state information is matched with the passing time information or the arrival time information;
the pushing of the interest point information of the interest point set to the user client of the user includes: and pushing the filtered interest point information corresponding to the entity store to the user client.
Optionally, the method further includes:
receiving an order ordering request aiming at a first reserved commodity sent by the user client, wherein the first reserved commodity is a commodity provided by an entity store matched with any trip passing place; predicting the manufacturing completion time information of the first reserved commodity, and returning the predicted manufacturing completion time information and the passing time information corresponding to the passing point of any trip to the user client as a first prediction result; instructing an order reservation service terminal to implement an order reservation and placing operation aiming at the first reserved commodity;
and/or receiving a reservation ordering request aiming at a second reserved commodity sent by the user client, wherein the second reserved commodity is a commodity provided by an entity store matched with the arrival travel destination; predicting the manufacturing completion time information of the second reserved commodity, and returning the predicted manufacturing completion time information and the predicted arrival time information to the user client as a second prediction result; and instructing the reservation order service terminal to implement reservation ordering operation aiming at the second reserved commodity.
Alternatively to this, the first and second parts may,
the instructing reservation order service end implements reservation ordering operation for the first reservation commodity, and the reservation ordering operation comprises the following steps: under the condition that the predicted manufacturing completion time information is earlier than the passing time information of any one passing point of the journey, instructing an order reservation service end to implement an order reservation and placing operation aiming at the first reserved commodity; under the condition that the predicted manufacturing completion time information is later than the passing time information of any one passing point of the journey, if a confirmation request aiming at the first prediction result sent by the user client is received, an order reservation service end is instructed to carry out an order reservation and placing operation aiming at the first reserved commodity;
the instructing reservation order service end implements reservation ordering operation for the second reserved commodity, and the reservation ordering operation comprises the following steps: under the condition that the predicted manufacturing completion time information is earlier than the arrival time information, instructing a reservation order service end to implement a reservation ordering operation aiming at the second reserved commodity; and under the condition that the predicted manufacturing completion time information is later than the arrival time information, if a confirmation request aiming at the second prediction result sent by the user client is received, indicating the reservation order service end to implement the reservation ordering operation aiming at the second reserved commodity.
Optionally, the method further includes:
acquiring a reservation ordering request of a target entity store, which is initiated by the user and aims at the point-of-interest information indication, wherein the reservation ordering request is a voice ordering request or an ordering operation request, the voice reservation ordering request is obtained by performing semantic recognition on voice data input to the user client by the user, and the ordering operation request is obtained by detecting ordering indication operation of the user;
sending reservation order information indicated by the reservation order request to a reservation order service end so that the reservation order service end generates a reservation order according to the reservation order information;
and acquiring the reservation order placing result for the reservation order returned by the reservation order service terminal, and forwarding the reservation order placing result to the user client.
Optionally, the method further includes:
under the condition that the navigation travel route changes, generating a first cancellation prompt message aiming at the reserved order, and sending the first cancellation prompt message to the user client;
under the condition that a confirmation request of the user client for the first cancellation prompt message is received, sending an order cancellation request for the reserved order to the reserved order service end to indicate the reserved order service end to implement order cancellation operation on the reserved order;
and acquiring a cancellation result for the reserved order returned by the reserved order server, and forwarding the cancellation result to the user client.
Optionally, the arrival time information corresponding to the arrival travel end point of the navigation travel route is determined by the road condition information of the navigation travel route; the method further comprises the following steps:
under the condition that the road condition information changes, re-determining the arrival time information of the arrival travel destination, and sending a second cancel prompt message containing the re-determined arrival time information to the user client;
under the condition that a confirmation request of the user client for the second cancellation prompt message is received, sending an order cancellation request for the reserved order to the reserved order service end to indicate the reserved order service end to implement order cancellation operation on the reserved order;
and acquiring a cancellation result for the reserved order returned by the reserved order server, and forwarding the cancellation result to the user client.
Optionally, after the reserved order is generated, a mapping relationship is established between a log identifier of a navigation log corresponding to the navigation travel path and an order identifier of the reserved order; the method further comprises the following steps:
under the condition that an order query request aiming at the reserved order sent by the user client is received, sending the log identifier to the reserved order service end, so that the reserved order service end determines the order identifier according to the log identifier and the mapping relation, and acquiring reserved order information of the reserved order according to the order identifier;
and acquiring reservation order information returned by the reservation order service terminal, and forwarding the reservation order information to the user client.
Optionally, the method further includes:
under the condition that the store position of the target physical store is not the route passing point of the navigation route, replanning the navigation route so that the store position of the target physical store belongs to the route passing point of the replanned navigation route;
and sending the re-planned navigation travel path to the user client.
Optionally, the method further includes:
responding to a reservation ordering request of a target entity store indicated by the interest point information sent by the user client, and implementing corresponding reservation ordering operation;
replanning a navigation travel path according to the store position of the target entity store; and the destination trip end point of the re-planned navigation trip path is the store position of the target physical store, and the trip passing point of the re-planned navigation trip path is closer to the store position of the target physical store than the trip passing point before re-planning.
Optionally, the method further includes:
acquiring the virtual rights and interests of the target entity store indicated by the interest point information, and sending the virtual rights and interests to the user client;
responding to a virtual right interest getting request sent by the user client, and issuing a virtual right interest indicated by the virtual right interest getting request to a user account corresponding to the user client; and the virtual rights and interests associated with the user account are used as a basis for generating a reservation order corresponding to the user account.
Optionally, the method further includes:
receiving a modification request which is sent by the user client and contains a modified travel destination;
re-determining a navigation travel route according to the modified destination travel route to re-determine the interest point set;
pushing the interest point information of the re-determined interest point set to the user client, and displaying the store position of the target entity store indicated by the received interest point information as a modification suggestion for reaching the travel end point by the user client.
According to a second aspect of one or more embodiments of the present specification, there is provided an information processing method applied to a user client of a user, the method including:
receiving interest point information of an interest point set pushed by a navigation server, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the current navigation travel path of a user; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
and displaying the interest point information of the interest point set.
Optionally, the interest point information at least includes store names of corresponding target entity stores and information of preset trigger controls; the displaying of the interest point information of the interest point set includes:
and displaying the interest point information and the navigation guiding page on the same page.
Optionally, the method further includes:
responding to a booking order-placing triggering operation of a user aiming at the target entity store, and jumping the navigation guide page to a booking order-placing operation page through the preset triggering control, wherein the booking order-placing operation page is a user client page of the target entity store.
Optionally, the physical stores indicated by the interest point information are obtained by filtering, by the navigation server, physical stores whose business state information matches time information corresponding to the current navigation route of the user from physical stores corresponding to the interest point set, where the time information includes arrival time information of arriving at a route end and route time information of at least one route point;
optionally, the method further includes:
receiving the virtual rights and interests of the target entity store indicated by the interest point information sent by the navigation server;
under the condition that the virtual right claim drawing triggering operation of the user is detected, sending a virtual right claim drawing request to the navigation server, so that the navigation server issues the virtual right claim indicated by the virtual right claim drawing request to a user account corresponding to the user client;
and the virtual rights and interests associated with the user account are used as a basis for generating a reservation order corresponding to the user account.
Optionally, the method further includes:
sending an order reservation request of a target entity store indicated by the interest point information to the navigation server, so that the navigation server sends order reservation information contained in the order reservation request to an order reservation server, and the order reservation server is used for generating an order reservation according to the order reservation information;
and receiving a reservation order placing result which is obtained from the reservation order service terminal and is used for the reservation order and returned by the navigation service terminal.
Optionally, after the reserved order is generated, a mapping relationship is established between a first order identifier of the navigation order corresponding to the navigation travel path and a second order identifier of the reserved order; the method further comprises the following steps:
sending an order query request aiming at the reserved order to the navigation server, so that the navigation server sends the first order identifier to the reserved order server, and the reserved order server is used for determining the second order identifier according to the first order identifier and the mapping relation and acquiring reserved order information of the reserved order according to the second order identifier;
and receiving reservation order information which is returned by the navigation service terminal and acquired from the reservation order service terminal.
Optionally, the method further includes:
generating a corresponding modification request according to the modification operation of the detected user for the navigation travel path, wherein the modification request comprises a modified travel end point indicated by the modification operation;
sending a modification request containing the modified destination to the navigation server, and determining a navigation route again by the navigation server according to the modified destination to determine an interest point set again;
and receiving the interest point information of the re-determined interest point set pushed by the navigation server, and showing the store position of the target entity store indicated by the received interest point information as a modification suggestion for reaching the travel end point.
According to a third aspect of one or more embodiments of the present specification, there is provided an information processing apparatus applied to a navigation server, the apparatus including:
the information acquisition unit is used for acquiring the current navigation route of the user;
the interest point acquisition unit is used for enabling any interest point in the interest point set to correspond to an entity store, and the store position of the entity store is matched with the navigation travel path; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
and the pushing unit is used for pushing the interest point information of the interest point set to the user client of the user.
According to a fourth aspect of one or more embodiments of the present specification, there is provided an information processing apparatus applied to a user client of a user, the apparatus including:
the navigation server comprises a receiving unit, a processing unit and a processing unit, wherein the receiving unit is used for receiving interest point information of an interest point set pushed by the navigation server, any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the current navigation travel path of a user; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
and the display unit is used for displaying the interest point information of the interest point set.
According to a fifth aspect of one or more embodiments herein, there is provided an electronic device, comprising:
a processor;
a memory for storing processor-executable instructions;
wherein the processor implements the method as described in any of the above embodiments by executing the executable instructions.
According to a sixth aspect of one or more embodiments of the present specification, there is provided a computer readable storage medium having stored thereon computer instructions which, when executed by a processor, implement the steps of the method as in any one of the above-described embodiments.
As can be seen from the above embodiments, for a physical store that requires a user to go to the store, the technical solution of the present specification can provide the user with an online reservation ordering service of the physical store in the navigation process. Specifically, the entity stores with reservation ordering service can be provided for the user according to the navigation travel route query of the user, and the interest point information corresponding to the queried entity stores is pushed to the user for the user to select.
On one hand, the geographic position of the inquired physical stores is matched with the whole driving process of the user, so that the user makes an appointment for the physical stores, places an order and arrives at the stores, and the appointment does not conflict with the schedule of the user, namely the driving experience of the user is not influenced; moreover, the user can conveniently arrive at the store, and the order placing operation is finished before the user arrives at the store, so that the waiting time of the user is reduced. On the other hand, the inquired interest point information is pushed to the user client side so that the user can trigger corresponding ordering and placing operations, the user does not need to inquire the interest point through searching operations, the ordering and placing operations of the user can be simplified, and the ordering and placing efficiency of the user is improved.
Drawings
FIG. 1 is an architectural diagram of an information handling system provided by an exemplary embodiment.
Fig. 2 is a flowchart of an information processing method according to an exemplary embodiment.
Fig. 3 is a flow chart of another information processing method provided by an example embodiment.
Fig. 4 is an interaction diagram of an information processing method according to an exemplary embodiment.
FIG. 5 is a schematic diagram of a user client page provided by an exemplary embodiment.
6A-6C are diagrams of another user client page provided by an exemplary embodiment.
FIG. 7 is a schematic diagram of another user client page provided by an exemplary embodiment.
Fig. 8 is a schematic structural diagram of an electronic device according to an exemplary embodiment.
Fig. 9 is a block diagram of an information processing apparatus according to an exemplary embodiment.
Fig. 10 is a block diagram of another information processing apparatus provided in an exemplary embodiment.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with one or more embodiments of the present specification. Rather, they are merely examples of apparatus and methods consistent with certain aspects of one or more embodiments of the specification, as detailed in the claims which follow.
It should be noted that: in other embodiments, the steps of the corresponding methods are not necessarily performed in the order shown and described herein. In some other embodiments, the method may include more or fewer steps than those described herein. Moreover, a single step described in this specification may be broken down into multiple steps for description in other embodiments; multiple steps described in this specification may be combined into a single step in other embodiments.
FIG. 1 is an architectural diagram of an information handling system provided by an exemplary embodiment. As shown in fig. 1, the system may include a server 11, a server 12, a number of electronic devices (such as a cell phone 13, a cell phone 14, a cell phone 15, etc.), and a network 16.
Servers 11 and 12 may be physical servers comprising a single host, or servers 11-12 may be virtual servers hosted by a cluster of hosts. In the operation process, the servers 11 to 12 may operate a server-side program of a certain application to serve as a corresponding server to implement a related service function of the application. For example, the server 11 may run a server-side program of a navigation application to be implemented as a navigation server of a navigation platform; the server 12 may run a server-side program of the order-placing reservation application to implement an order-placing reservation server of an order-placing platform.
Cell phones 13-15 represent one type of electronic device that a user may use. In fact, it is obvious that the user can also use electronic devices of the type such as: tablet devices, notebook computers, Personal Digital Assistants (PDAs), wearable devices (e.g., smart glasses, smart watches, etc.), etc., which are not limited by one or more embodiments of the present disclosure. During operation, the electronic device may run a client-side program of an application to implement a related service function of the application. For example, the cell phones 13-15 may run client-side programs of a navigation application to be implemented as user clients of a navigation platform.
And the network 16 for interaction between the handsets 13-15 and the server 11, and the server 11 and the server 12, may include various types of wired or wireless networks. For example, Network 16 may include the Public Switched Telephone Network (PSTN) and the Internet. Wherein, a long connection can be established between the server 11 and the mobile phones 13-15 through the network 16, so that the server 11 sends push messages and the like to the mobile phones 13-15 through the long connection. Or, especially in the case that a long connection is not (or cannot be) established between the server 11 and the mobile phones 13 to 15, the server 11 may send a push message to the corresponding operating system server according to the operating systems running on the mobile phones 13 to 15, and the operating system server further sends the push message to the mobile phones 13 to 15.
Referring to fig. 2, fig. 2 is a flowchart illustrating an information processing method according to an exemplary embodiment. As shown in fig. 2, the pushing method applied to the navigation server may include the following steps:
step 202, acquiring the current navigation route of the user.
The navigation itinerary may be sent by a user client of the user to the navigation server. For example, after the user inputs a starting point of a departure trip and an ending point of a departure trip through the user client, the user client may send the starting point and the ending point to the navigation server as the starting point and the ending point, that is, the operation of acquiring a navigation trip path is completed before the user starts driving for subsequent information processing. In this case, the corresponding time information may be further determined according to the navigation route, where the time information includes arrival time information of arriving at a route end and route time information of at least one route point. For example, the navigation server may plan a navigation route according to the start point of the departure trip and the end point of the arrival trip, and determine corresponding time information, thereby determining arrival time information (e.g., an expected arrival time) of the arrival trip at the end point and route time information (e.g., an expected route time) of the route point of the trip. The process of planning the travel route and determining the corresponding travel time by the navigation server may refer to the records in the related art, which is not limited in this specification.
In addition, after the user drives the vehicle, the user client can upload the position information of the user (namely the current user position) to the navigation server in real time, so that the navigation server can determine the real-time predicted arrival time (namely the remaining time) according to the current user position and the travel route to serve as corresponding time information, and further perform information processing in real time in the navigation process of the user.
Step 204, acquiring an interest point set, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the navigation travel path; the operation of the entity store corresponding to the matching interest point comprises the following steps: and matching the physical stores with the distances between the stores and the central axis within the distance threshold by taking the navigation travel path as the central axis.
In order to ensure that the entity store (hereinafter referred to as a target entity store) indicated by the pushed interest point information can provide the user with the ordering service, the business state information of the entity store can be further acquired, and the target entity store of which the business state information is matched with the route time information or the arrival time information is filtered out.
The physical stores can provide reservation ordering service for the user, meanwhile, the navigation service end can be connected with the e-commerce platform, so that the physical stores are inquired in the physical stores registered to the e-commerce platform to obtain the interest point set, and the target physical stores are filtered from the physical stores corresponding to the interest point set. For example, the e-commerce platform may provide an entity store query interface for the navigation server to query the entity store position and business state information of the entity store, query an entity store of which the store position matches the navigation route (arrival route end or route passing point), and add the interest point corresponding to the entity store obtained by the query to the interest point set. Then, a target entity store of which the business state information is matched with the time information (the passing time information or the arrival time information) is filtered from the interest point set, and the interest point information corresponding to the target entity store obtained through filtering is pushed to the user client. Of course, the operation of obtaining the interest point set and filtering to obtain the target entity store may be performed by the e-commerce platform, and then the e-commerce platform sends the interest point information of the target entity store to the navigation server.
In one case, the solution of the present description may push points of interest to the user near the end of his arrival journey. In this case, the navigation travel route may include an arrival travel end point, and the determined arrival time information may include an estimated arrival time corresponding to the arrival travel end point; and the position of the physical store corresponding to any interest point in the interest point set is within a preset range of reaching the travel end point. Further, the navigation server can only push the interest point information of the target entity store closest to the travel end point to the user client, so that the user can make an appointment at the target entity store to place an order. Of course, a physical store having a store location that is before the preset rank from the end of travel may be selected.
In another case, the technical solution of the present specification may push the point of interest to the user in the vicinity of any position on the entire travel path of the user. In this case, the navigation route may include at least one route point, and the determined travel time information may include an expected arrival time (i.e., route time information) corresponding to any position in the navigation route; and the store position of the entity store corresponding to any interest point in the interest point set is within a preset range of the any position.
It should be noted that, the values of the preset ranges can be flexibly set according to actual situations, for example, 200 meters, 500 meters, 50 meters, and the like, and the description does not limit this.
In addition to the above-described determination of points of interest in the dimensions of business status and store location, points of interest to be pushed can also be determined from the dimension of point of interest type (i.e., store type). For example, the type of the interest points contained in the interest point set may be determined according to at least one of the following information: presetting interest point types, historical behavior information of a user and current time information; the historical behavior information comprises historical search keywords aiming at the interest points and/or historical reservation orders aiming at reservation ordering services. The following description is given by way of example.
A specific type of interest point may be preset, and subsequently, when a set of interest points is queried, a query matching operation is performed only in the interest points belonging to the specific type of interest point. Such as coffee shops, tea shops, barbershops, etc. Even, a particular brand of brick and mortar store may be designated; such as a physical store brand that cooperates with the navigation platform.
The potential demand of the user can be determined according to the historical behavior information of the user, so that the interest points of corresponding types can be selected according to the potential demand. The historical behavior information can comprise historical search keywords of the user for the interest points and/or historical reservation orders for reservation ordering services. For example, historical search keywords (keywords for searching physical stores, such as physical store names, physical store types, and the like) of a user on a navigation platform (or other network platform accessing the navigation platform) can reflect the needs of the user to some extent; as another example, a historical reservation order of a user for a reservation ordering service can also reflect the user's needs to some extent. For example, if the user has searched for a coffee shop during the navigation process, or has ordered a coffee order of a certain physical store during the navigation process, the coffee shop may be used as the type of the point of interest to be pushed.
The potential demand of the user can be determined according to the current time information, so that the interest points of the corresponding types can be selected according to the potential demand. For example, if the user may have a dining need during the time period of 18:00-20:00, the restaurant may be the type of point of interest to be pushed.
Further, for the case that there are multiple interest point types, priorities may be set for the various interest points, so as to add an interest point with a relatively higher priority among the interest points hit in the matching to the interest point set. Meanwhile, the principle is similar to the above for the case of pushing a plurality of different interest points under the same type of interest point.
Step 206, pushing the interest point information of the interest point set to the user client of the user.
The point of interest information pushed to the user client may include store names of target entity stores and information of preset trigger controls. After receiving the interest point information, the user client can display the interest point information and a navigation guiding page (a page for guiding the user to execute navigation operation and check navigation information) on the same page, so that the interest point is pushed for the user on the premise of not influencing the navigation experience of the user. In other words, the point of interest information is located on the same page of the user client as the navigation guidance page.
For example, the point-of-interest information of the target entity store can be presented by triggering the control. For example, the user client displays the interest point information through a button, a bubble, a card, tips and other trigger controls, so that the user is assisted in making a reservation and placing an order for a reservation and placing service provided by a target entity store. The triggering control can be used for responding to the booking order-placing triggering operation (triggering to enter an order-placing process) of the target entity store by the user, and skipping the navigation guiding page to a booking order-placing operation page, wherein the booking order-placing operation page is a user client page of the target entity store. Then, the user can make a reservation order at the reservation order operation page.
The following description will be given taking an example in which a physical store provides a user with a reserved product.
For a commodity provided by a physical store matched with a route point of any trip in a target physical store (hereinafter referred to as a first reservation commodity), a user can make an appointment for the first reservation commodity through a user client. Specifically, the navigation service end can receive an order placing request for a first reserved commodity sent by the user client, then estimate the making completion time information of the first reserved commodity, and return the estimated making completion time information and the passing time information corresponding to any passing point of the journey to the user client as a first estimation result to be confirmed by the user. Meanwhile, the navigation server can instruct the reservation order server to implement reservation ordering operation for the first reserved commodity.
In the process of instructing the reservation order service end to implement reservation ordering operation, different operations can be executed according to the relation between the making completion time information and the passing time information of the passing point of any trip in time sequence. Specifically, when the estimated production completion time information is earlier than the route time information of the route point of any one of the routes, the reservation order server is instructed to perform a reservation ordering operation for the first reservation product. And under the condition that the predicted manufacturing completion time information is later than the passing time information of any one passing point of the journey (which indicates that whether the user needs to confirm whether to wait after the user arrives for manufacturing the first reserved commodity is finished or not), if a confirmation request aiming at the first prediction result sent by the user client side is received, the reservation order service side is instructed to carry out reservation ordering operation aiming at the first reserved commodity.
For a commodity provided by a physical store matched with the arrival travel destination (hereinafter referred to as a second reservation commodity), the user can make a reservation for the second reservation commodity through the user client. Specifically, the navigation service end can receive an order placing request for a second reserved commodity sent by the user client, then estimate the manufacturing completion time information of the second reserved commodity, and return the estimated manufacturing completion time information and arrival time information to the user client as a second estimation result to be confirmed by the user. Meanwhile, the navigation server can instruct the reservation order server to implement reservation ordering operation for the second reserved commodity.
In the process of instructing the reservation order service end to implement reservation ordering operation, different operations can be executed according to the relation between the making completion time information and the arrival time information in the time sequence. Specifically, when the estimated production completion time information is earlier than the arrival time information, the reservation order service terminal is instructed to perform a reservation ordering operation for the second reserved product. And when the estimated manufacturing completion time information is later than the arrival time information (which indicates that the user may need to wait for the second reserved commodity to be manufactured after arriving, and then needs to confirm whether to wait), if a confirmation request for a second estimation result sent by the user client is received, the reservation order service end is instructed to implement a reservation ordering operation for the second reserved commodity.
If the user confirms that the reservation is made for the target physical store, the user determines the store position going to the target physical store. Then the navigation trip path may be re-planned in conjunction with the store locations of the target brick-and-mortar stores. Specifically, the navigation server may implement a corresponding reservation ordering operation in response to a reservation ordering request for a target entity store sent by the user client. Then, the navigation travel route is re-planned according to the store positions of the target entity stores. The destination trip end point of the re-planned navigation trip path is the store position of the target entity store; compared with the route point of the route before the re-planning, the route point of the route of the navigation route path after the re-planning is closer to the store position of the target entity store, so that the user can conveniently go to the target entity store, and the convenience of the user is improved. For example, the re-planned navigation trip path is more utilized to travel to the target brick-and-mortar store than before the re-planning. For example, the route is an extended street edge of a target brick-and-mortar store, or the traffic conditions along the route are more smooth.
The method comprises the steps that point-of-interest information of a target entity store is pushed to a user client side based on a navigation server side, the user client side can display the point-of-interest information through a trigger control, the trigger control can be triggered to implement reservation ordering operation, and then the user can implement reservation ordering operation aiming at reservation ordering service provided by the corresponding entity store by triggering the trigger control. The voice reservation ordering method can provide the voice reservation ordering function for the user, so that the user operation is simplified, the influence on the driving of the user is reduced, and the safety is improved. Alternatively, the user may be provided with a function of reserving an order by a manual operation (such as a cell phone click, an input, or the like). For the voice reservation ordering case, the user can input voice data (containing the voice ordering instruction of the user; for example, the voice input voice ordering instruction of the user's ' one cup of coffee ' to help me) to the user client to instruct the user client to initiate the voice ordering request. For the case of reserving ordering through manual operation, the user can instruct the user client to initiate an ordering operation request by implementing an ordering instruction operation.
Correspondingly, the navigation server side obtains a reservation ordering request aiming at a target entity store initiated by a user. The ordering request is a voice ordering request or an ordering operation request, the voice ordering request is obtained by performing semantic recognition on voice data input to the user client by a user, and the ordering operation request is obtained by detecting ordering instruction operation of the user. Then, the navigation server sends the reservation order information indicated by the reservation order request to the reservation order server, so that the reservation order server generates a reservation order according to the reservation order information. Furthermore, the navigation server can obtain the reservation order placing result for the reservation order returned by the reservation order server, and forward the reservation order placing result to the user client.
After the user finishes booking and ordering, the possibility of changing the travel exists, and the navigation travel path is changed accordingly. For example, if the user makes an appointment for a target physical store near the destination of the travel, and the subsequent user changes the destination of the travel, the user cannot go to the target physical store. In view of the above, the present specification provides a corresponding order cancellation function.
Specifically, the navigation server may generate a first cancellation prompt message for the reservation order when it is determined that the navigation route of the user changes, and send the first cancellation prompt message to the user client for display by the user client, so as to prompt the user whether to cancel the reservation order. Further, in a case where a confirmation request of the user client for the first cancel prompting message is received (that the user confirms to cancel the reserved order), an order cancel request for the reserved order is sent to the reserved order service end to instruct the reserved order service end to perform an order cancel operation on the reserved order. And then, a cancellation result for the reserved order returned by the reserved order server is obtained, and the cancellation result is forwarded to the user client.
After the user finishes ordering, the time information corresponding to the navigation travel route may change. For example, the navigation server determines the arrival time information of the destination according to the traffic information of the navigation route, and the traffic information of the navigation route may change (for example, congestion may occur due to vehicle accident), so that the arrival time information also changes, and the user may not arrive at the target entity store according to the previous arrival time information. In view of the above, the present specification provides a corresponding order cancellation function.
Specifically, the arrival time information at the end of the travel is determined from the traffic information according to the navigation travel path. And the navigation server re-determines the arrival time information of the arrival travel destination under the condition that the road condition information changes, and sends a second cancellation prompting message containing the re-determined arrival time information to the user client for displaying by the user client, so as to prompt the user whether to cancel the reservation order. Further, in a case where a confirmation request of the user client for the second cancel prompting message is received (which indicates that the user confirms to cancel the reserved order), an order cancel request for the reserved order is sent to the reserved order service end to instruct the reserved order service end to perform an order cancel operation on the reserved order. And then, a cancellation result for the reserved order returned by the reserved order server is obtained, and the cancellation result is forwarded to the user client.
In the process of implementing reservation ordering, when the navigation server sends reservation ordering information to the reservation order server, the navigation server may associate a log identifier of a navigation log (corresponding to a navigation travel path of the user) of the user, for example, add the reservation ordering information and the log identifier to the same reservation ordering request. Then, after the reservation order service end generates the reservation order, a mapping relation can be established between the log identifier and the order identifier of the reservation order, so that a subsequent user can inquire reservation order information of the reservation order. The reservation order information includes an order amount, a name of a reservation service, an order progress condition and the like.
Specifically, a user can initiate an order query request for a reserved order through a user client, wherein the order query request comprises a log identifier of a navigation log; for example, the navigation server may add a log identifier to the navigation log information returned to the user client after generating the navigation log. Then, the navigation service end sends a log identifier to the reservation order service end under the condition of receiving an order query request sent by the user client, so that the reservation order service end determines an order identifier according to the log identifier and the mapping relation, and acquires reservation order information of the reservation order according to the order identifier. And then, the navigation server side acquires the reservation order information returned by the reservation order server side, and forwards the reservation order information to the user client side for display by the user client side. The user client can display the reservation order information and the navigation log information of the navigation log in a related manner on the navigation route page, so that the operation of viewing the reservation order information and the navigation log information by the user is simplified.
It should be noted that the basis for determining whether the store position matches the navigation route (matches the arrival of the end of the route or the passing point of any route) may be a preset distance threshold. For example, the distance threshold may be 100m, 200m, 300m, etc., and may be flexibly set according to actual requirements, which is not limited in this specification. Then, the store location of the target physical store may not be located on the navigation route, that is, not the route point of the trip, but near the end of the trip or the route point of any trip, and the store location may not be reached through the current navigation route.
Therefore, when the store position of the target physical store is not the route passing point of the navigation route, the navigation route can be re-planned so that the store position of the target physical store belongs to the route passing point of the re-planned navigation route. Further, the re-planned navigation travel path may be sent to the user client, so that the user client prompts the user that the navigation travel path has changed. For example, in a route from location a to location B, store location C of the target brick-and-mortar store is not located on the route, then the navigation trip route may be re-planned to pass location C, with the start point still being location a and the end point still being location B.
After the order placing operation of the reservation order is completed, the navigation server can provide the expected arrival time to the reservation order server, so that the reservation order server arranges the implementation progress of the reservation order according to the expected arrival time, the reservation order is ensured to be completed when the user arrives at a store, and the user is prevented from waiting for the completion of the reservation order after arriving at the store. Specifically, the navigation server may send the predicted arrival time of the user to the reservation order server, so that the reservation order server determines the completion time of the reservation order according to the predicted arrival time, where the completion time is not later than the predicted arrival time. Through the mode of determining the completion time of the reservation order, the reference for arranging the implementation progress of the reservation order can be provided for the staff of the corresponding physical store. Taking the coffee ordering as an example, assuming that the expected arrival time of the user is 8:00, it is required to ensure that the completion time of the coffee order is not later than 8:00, i.e. the coffee ordered by the user is made when the coffee order arrives at 8: 00. For example, it takes 6 minutes to make the coffee, the staff may start making the coffee 7:54 or 7:54 ago. Of course, the time interval between the completion time and the predicted arrival time can be flexibly set according to the actual situation, and this specification does not limit this.
Information processing can be performed in combination with virtual interests of physical stores. Specifically, the navigation server can obtain the virtual rights and interests of the target entity store to add the virtual rights and interests to the point of interest information corresponding to the target entity store, so that the user can receive the virtual rights and interests to perform order placement consumption. After receiving the point of interest information, the user client may present the point of interest information to the user through the trigger control on the page, and then the user may initiate a corresponding request by triggering (e.g., clicking, touching) the content of the information. For example, the user may implement a receive trigger operation for the virtual rights, and then the user client may send a virtual rights receive request to the navigation server after detecting the receive trigger operation, so that the navigation server responds to the virtual rights receive request and issues the virtual rights indicated by the virtual rights receive request to the user account corresponding to the user client. The virtual interest associated with the user account is used as a basis for generating a reservation order corresponding to the user account when the user client initiates a reservation order request for a reservation order service provided by a target entity store (for example, a payment amount of the reservation order can be determined according to the virtual interest). It should be noted that, the operation of issuing the virtual right may be executed by a service end of another network platform, in addition to the navigation service end, and returns an execution result to the navigation service end. For example, the payment platform or the e-commerce platform is executed by a service terminal, or an interface for issuing virtual rights is provided for a navigation service terminal.
In view of the above scenario of issuing virtual equity, the present specification further provides a wind control policy of issuing virtual equity. For example, the number of virtual benefits issued to the same user is limited. Specifically, the number of rights and interests of the virtual rights and interests associated with the user account of the user client can be determined, so that the operation of issuing the virtual rights and interests to the user account is prohibited when the number of rights and interests reaches a preset threshold value of the number of rights and interests. Taking the coupons as an example, the number of the coupons which can be received by the same user can be limited, thereby preventing cattle from brushing the coupons; the mobile phone number, the account number for logging in the navigation platform, the equipment number of the user client, the payment account number and the like can be combined to judge whether the users are the same user. For example, a binding relationship is established between the virtual rights and the information received by the user, and as long as any one of the information of the requesting party receiving the virtual rights and the received virtual rights have a binding relationship, it is determined that the requesting party has received the virtual rights, that is, the virtual rights requested to be received currently are counted in the number of the received virtual rights of the requesting party.
The user may modify the arrival travel end due to the change of the travel arrangement in the navigation process, and then the navigation server side can recommend the final arrival travel end to the user according to the position of the store near the modified arrival travel end, so that under the condition that the user needs to modify the arrival travel end, the user can be guaranteed not to be influenced, and meanwhile, the online reservation ordering service of the entity store can be provided for the user.
Specifically, the user can input the modification on the user client to reach the travel end, so that a corresponding modification request is sent to the navigation server through the user client, and the modification request comprises the modified arrival travel end. The navigation server responds to a modification request sent by the user client, re-determines the navigation travel route and the corresponding time information according to the modified arrival travel destination to re-determine the target entity store, pushes the interest point information corresponding to the re-determined target entity store to the user client, and displays the store position of the target entity store as a modification suggestion of the arrival travel destination by the user client. The specific implementation process of determining the target interest point is similar to the process of determining the interest point set, and is not described herein again.
For example, the user client may present a trigger control "suggest to modify the end point to the location of the target point of interest" containing an option for triggering the user client to interact with the navigation server to complete the operation of modifying the arrival end point to the location of the target point of interest. Of course, the trigger control may further include an option of "not adopting the above-mentioned modification suggestion" for the user to select, that is, keeping the end of travel reached modified to the modified end of travel input by the user.
Corresponding to the above embodiment of the navigation server side, the present specification also provides an embodiment of the user client side, and the description related to the embodiment of the navigation server side may also be applied to the embodiment of the user client side, which is not described in detail below.
Referring to fig. 3, fig. 3 is a flowchart illustrating another information processing method according to an exemplary embodiment. As shown in fig. 3, the push method applied to the user client may include the following steps:
step 302, receiving interest point information of an interest point set pushed by a navigation server, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the current navigation travel path of a user; the operation of the entity store corresponding to the matching interest point comprises the following steps: and matching the physical stores with the distances between the stores and the central axis within the distance threshold by taking the navigation travel path as the central axis.
And 304, displaying the interest point information of the interest point set.
As described above, the point of interest information at least includes the store name of the corresponding target physical store and the information of the preset trigger control, so that the user client may present the point of interest information and the navigation guidance page on the same page.
As described above, the user client may jump the navigation guidance page to an appointment ordering operation page through the trigger control in response to an appointment ordering trigger operation of the user for the target physical store, where the appointment ordering operation page is a user client page of the target physical store.
As described above, the physical stores indicated by the point of interest information are obtained by the navigation server filtering, from the physical stores corresponding to the point of interest set, the physical stores whose business state information matches the time information corresponding to the current navigation route of the user, where the time information includes arrival time information of arriving at a route end and route time information of at least one route point.
As described above, the user client may receive the virtual interest of the target entity store indicated by the point of interest information sent by the navigation server; under the condition that the virtual right claim drawing triggering operation of the user is detected, sending a virtual right claim drawing request to the navigation server, so that the navigation server issues the virtual right claim indicated by the virtual right claim drawing request to a user account corresponding to the user client;
and the virtual rights and interests associated with the user account are used as a basis for generating a reservation order corresponding to the user account.
As described above, the user client may send, to the navigation server, an order reservation request for a target entity store indicated by the interest point information, so that the navigation server sends, to an order reservation server, order reservation information included in the order reservation request, where the order reservation server is configured to generate an order reservation according to the order reservation information; and then, receiving a reservation order placing result which is returned by the navigation service terminal and is acquired from the reservation order service terminal and aims at the reservation order.
As described above, after the reservation order is generated, a mapping relationship is established between the log identifier of the navigation log corresponding to the navigation route and the order identifier of the reservation order. Then, the user client may send an order query request for the reserved order from the navigation server, so that the navigation server sends the log identifier to the reserved order server, and the reserved order server is configured to determine the order identifier according to the log identifier and the mapping relationship, and obtain reserved order information of the reserved order according to the order identifier; and then, receiving reservation order information acquired from the reservation order service terminal returned by the navigation service terminal.
As described above, the user client may generate a corresponding modification request according to the detected modification operation of the user for the navigation route, where the modification request includes a modified route end point indicated by the modification operation; sending a modification request containing the modified destination to the navigation server, and determining a navigation route again by the navigation server according to the modified destination to determine an interest point set again; and then, receiving the interest point information of the re-determined interest point set pushed by the navigation server, and showing the store position of the target entity store indicated by the received interest point information as a modification suggestion for reaching the travel end.
As can be seen from the above embodiments, for a physical store that requires a user to go to the store, the technical solution of the present specification can provide the user with an online reservation ordering service of the physical store in the navigation process. Specifically, matching is performed according to the navigation travel route and the corresponding time information of the user, an entity store which can provide ordering service for the user is inquired, and interest point information corresponding to the inquired entity store is pushed to the user for the user to select.
On one hand, the geographic position and the business state of the inquired physical stores are matched with the whole driving process of the user, so that the user makes an appointment for the physical stores, places an order and arrives at the stores, and the order and the route arrangement of the user are not conflicted, namely the driving experience of the user is not influenced; moreover, the user can conveniently arrive at the store, and the order placing operation is finished before the user arrives at the store, so that the waiting time of the user is reduced. On the other hand, the inquired interest point information is pushed to the user client side so that the user can trigger corresponding ordering and placing operations, the user does not need to inquire the interest point through searching operations, the ordering and placing operations of the user can be simplified, and the ordering and placing efficiency of the user is improved.
For ease of understanding, the information processing scheme of the present specification will be described in detail below with reference to fig. 4 to 7.
Referring to fig. 4, fig. 4 is an interaction diagram of an information processing method according to an exemplary embodiment. As shown in fig. 4, the interactive process may include the following steps:
in step 402, the user client obtains the current navigation route of the user.
The embodiment shown in fig. 4 is described by taking an example of providing the user with an online reservation ordering service located in a physical store near the end of the travel in the navigation process, and the principle of pushing the route point of the travel is similar to this. In the application scenario of this embodiment, the current navigation route of the user includes a departure route start point and an arrival route end point.
Step 404, the user client sends the navigation route to the navigation server.
And 406, the navigation server generates a navigation log according to the navigation route.
And step 408, the navigation server determines corresponding time information according to the navigation travel path.
The navigation server can plan a navigation travel route according to the starting point of the departure travel and the end point of the arrival travel, and determines corresponding time information, so that the predicted arrival time is determined to be used as the arrival time information. The process of planning the navigation route and determining the corresponding time information by the navigation server may refer to the description in the related art, which is not limited in this specification.
And step 410, the navigation server inquires about the target entity store and the corresponding virtual rights and interests.
In this embodiment, the navigation server may access the e-commerce platform, so as to query the physical stores registered in the e-commerce platform to obtain the interest point set, and further filter the target physical store from the physical stores corresponding to the interest point set. For example, the e-commerce platform may provide an entity store query interface for the navigation server to query the entity store position and business state information of the entity store, query an entity store of which the store position matches the navigation route (arrival route end or route passing point), and add the interest point corresponding to the entity store obtained by the query to the interest point set. Then, a target entity store of which the business state information is matched with the time information (the passing time information or the arrival time information) is filtered from the interest point set, and the interest point information corresponding to the target entity store obtained through filtering is pushed to the user client. Of course, the operation of obtaining the interest point set and filtering to obtain the target entity store may be performed by the e-commerce platform, and then the e-commerce platform sends the interest point information of the target entity store to the navigation server. For convenience of explanation, the following description will be given taking a coffee shop with a specific brand as a point of interest as an example.
The business status information may include whether a physical store is open for business, a business time period, whether an ordering service is available, and the like. Correspondingly, the business state information is matched with the travel time information, which can be understood as: the physical store is opened, the expected arrival time is in the business time period, and the reservation ordering service is available. Of course, the business state information can be further divided according to the type of the physical store, and then the specific implementation mode for judging whether the business state information is matched with the travel time information is flexibly set. Taking the pre-ordering service as an example, it needs to be determined whether the current time is within the ordering time period of the brick and mortar store. For example, the available meal time period is business time period-meal ordering advance X minutes; and assuming that the business time is 8:00-20:00 and the ordering lead is 30 minutes, the ordering time period is 7:30-19: 30. It may also be determined whether the estimated time of arrival is within the meal availability time period. For example, the meal taking time period is earliest business time, latest business time and delay time length Y minutes; assuming that the business hours are 8:00-20:00 and Y is 30, the meal time period is 8:00-19: 30. By setting the delay time, the risk that the user cannot take meals due to travel delay can be reduced. Of course, the specific values of the parameters such as X, Y can be flexibly set according to actual conditions, and the description is not limited to this.
Taking a coffee shop as an example, as shown in fig. 5, the user client may show the point of interest information on the map of page a, which also includes a navigation guidance page 50. For example, the location of the point of interest 51 is marked on a map, and the information of the point of interest corresponding to the coffee shop is marked at the location by using the trigger control 52, and the information may include a brand logo (not shown in the figure) of the coffee shop, a descriptive literature (hi. When the user client detects a trigger operation for the trigger control 52, the user client may jump to an applet for the coffee shop (for ordering a check-order) according to the url contained by the trigger control 52. Of course, other trigger controls 53 may additionally be provided to prompt the user to order at the coffee shop, and such other trigger controls 53 may also be used to jump to the applet as described above.
It should be noted that the url of the applet may also be configured at the navigation server side, and the navigation server side reads the data of the applet according to the url and forwards the data to the user client side, so that the user client side renders a page showing the applet.
In step 412, the navigation server returns navigation information and interest point information to the user client.
In step 414, the user client displays the navigation information and the interest point information.
The navigation information may include navigation trip routes, trip durations, routes, route characteristics, log ids of navigation logs, and the like.
At step 416, the user client generates a virtual rights extraction request.
In step 418, the user client sends a virtual interest obtaining request to the navigation server.
Step 420, the navigation server issues the virtual rights and interests.
In the embodiment, information processing can be performed in combination with the virtual interests of the physical stores. For example, the navigation server may obtain a coupon for a coffee shop to add to the point of interest information for the user to pick up. As shown in fig. 6A, the user client may mark the location of the point of interest 51 on the map of the navigation guidance page 50, and simultaneously mark coupon information of the point of interest corresponding to the coffee shop at the location by using the trigger control 52, where the coupon information may include a brand logo (not shown in the figure) of the coffee shop, a description case (hi, this point is singly reduced by 5 yuan), an url for jumping to a coffee shop applet, and the like.
Further, as shown in fig. 6B, the user may receive the coupon by triggering the trigger control 52, and when the user client detects a trigger operation for the trigger control 52, the user client may display details of the coupon by the trigger control 52, and the user may receive the coupon by clicking "one-click receive". As shown in fig. 6C, after the user finishes picking up the coupon, the trigger control 52 may display a document "the coupon is picked up, please use it as soon as possible", so as to prompt the user about the picking up condition of the coupon.
Through the process, the user can finish the receiving of the coupon, and further utilizes the coupon to reserve the order; of course, even if the user receives the coupon, the user may not make a reservation for placing an order subsequently. The process of reserving an order is described in detail below in conjunction with steps 422 and 438.
In step 422, the user client generates a reservation ordering request.
Accepting in FIG. 6C, the user may cause the user client to jump to the applet for the corresponding coffee shop by triggering control 52. The navigation server can interact with the reservation order server to acquire data of the applet, and then the data are forwarded to the user client side for rendering display.
Step 424, the user client sends a reservation ordering request to the navigation server.
The reservation ordering request generated by the user client may include reservation ordering information (e.g., coffee information selected by the user, coffee quantity, taste, etc.) and a log id.
And step 426, the navigation server reads the reservation order information in the reservation order request.
In step 428, the navigation server sends the reservation order information to the reservation order server.
And step 430, the reservation order service end generates a reservation order according to the reservation ordering information.
Step 432, the reservation order service end establishes a mapping relation between the log id and the order id of the reservation order.
In step 434, the reservation order service end returns the reservation order result to the navigation service end.
Step 436, the navigation server returns the reservation ordering result to the user client.
And step 438, the user client displays the ordering result.
It should be noted that, the user may complete the payment process of the reservation order through the user client, which is not described herein again.
After the user finishes the reservation order through the small program, the user has the following requirement of checking the order implementation condition of the reservation order. And binding the navigation log with the reservation order based on the established mapping relation, and then checking reservation order information of the associated reservation order through the navigation log. The process of viewing reservation order information is described in detail below in conjunction with 440-456.
At step 440, the user client generates an order query request.
It should be noted that, the user client may automatically query the reserved order information according to a preset period, or the user may actively trigger the operation of querying the reserved order information.
In step 442, the user client sends an order query request to the navigation server.
In step 444, the navigation server reads the log id contained in the order query request.
Step 446, the navigation server sends the log id to the reservation order server.
And 448, the reservation order service side inquires the order id according to the mapping relation.
Step 450, the reservation order server side inquires reservation order information according to the order id.
Step 452, the reservation order service end returns reservation order information to the navigation service end.
In step 454, the navigation server returns the reservation order information to the user client.
In step 456, the customer end displays the reservation order information.
As shown in fig. 7, the user client displays the reservation order information through the trigger control 52, for example, assuming that the inquired reservation order information is the order status code of "manufacturing completed and ready to take food", the trigger control 52 can display the description case "manufacturing completed and ready to take food" corresponding to the order status code. Of course, the reservation order information can also be displayed with the assistance of other trigger controls 53.
Fig. 8 is a schematic structural diagram of an electronic device according to an exemplary embodiment. Referring to fig. 8, at the hardware level, the apparatus includes a processor 802, an internal bus 804, a network interface 806, a memory 808, and a non-volatile memory 810, but may also include hardware required for other services. The processor 802 reads a corresponding computer program from the nonvolatile memory 810 into the memory 808 and then runs, forming an information processing apparatus on a logical level. Of course, besides software implementation, the one or more embodiments in this specification do not exclude other implementations, such as logic devices or combinations of software and hardware, and so on, that is, the execution subject of the following processing flow is not limited to each logic unit, and may also be hardware or logic devices.
Referring to fig. 9, in a software implementation, the information processing apparatus applied to the navigation server may include:
an information acquisition unit 91 which acquires a current navigation route of a user;
an interest point obtaining unit 92, where any interest point in the interest point set corresponds to an entity store, and the store position of the entity store matches with the navigation route path; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
the pushing unit 93 pushes the interest point information of the interest point set to the user client of the user.
Referring to fig. 10, in another software implementation, the information processing apparatus applied to a user client of a user may include:
the navigation server comprises a receiving unit 1001 for receiving interest point information of an interest point set pushed by the navigation server, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the current navigation travel path of the user; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
a display unit 1002, configured to display the interest point information of the interest point set.
The systems, devices, modules or units illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product with certain functions. A typical implementation device is a computer, which may take the form of a personal computer, laptop computer, cellular telephone, camera phone, smart phone, personal digital assistant, media player, navigation device, email messaging device, game console, tablet computer, wearable device, or a combination of any of these devices.
In a typical configuration, a computer includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic disk storage, quantum memory, graphene-based storage media or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
The foregoing description has been directed to specific embodiments of this disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims may be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing may also be possible or may be advantageous.
The terminology used in the description of the one or more embodiments is for the purpose of describing the particular embodiments only and is not intended to be limiting of the description of the one or more embodiments. As used in one or more embodiments of the present specification and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items.
It should be understood that although the terms first, second, third, etc. may be used in one or more embodiments of the present description to describe various information, such information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of one or more embodiments herein. The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination", depending on the context.
The above description is only for the purpose of illustrating the preferred embodiments of the one or more embodiments of the present disclosure, and is not intended to limit the scope of the one or more embodiments of the present disclosure, and any modifications, equivalent substitutions, improvements, etc. made within the spirit and principle of the one or more embodiments of the present disclosure should be included in the scope of the one or more embodiments of the present disclosure.

Claims (15)

1. An information processing method is applied to a navigation server, and the method comprises the following steps:
acquiring a current navigation travel path of a user;
acquiring an interest point set, wherein any interest point in the interest point set corresponds to an entity store, and the store position of the entity store is matched with the navigation travel path; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
and pushing the interest point information of the interest point set to a user client of the user.
2. The method according to claim 1, wherein the point of interest information includes at least store names of corresponding target physical stores and information of preset trigger controls; and the interest point information and the navigation guiding page are positioned on the same page of the user client.
3. The method as claimed in claim 2, wherein the preset trigger control is configured to jump the navigation guidance page to an appointment ordering operation page in response to an appointment ordering trigger operation of a user for the target physical store, where the appointment ordering operation page is a user client page of the target physical store.
4. The method of claim 1,
further comprising: determining corresponding time information according to the navigation travel route, wherein the time information comprises arrival time information of a destination of the travel and passing time information of at least one passing point of the travel; obtaining business state information of the physical stores corresponding to the interest points in the interest point set, and filtering out the physical stores of which the business state information is matched with the passing time information or the arrival time information;
the pushing of the interest point information of the interest point set to the user client of the user includes: and pushing the filtered interest point information corresponding to the entity store to the user client.
5. The method of claim 4, further comprising:
receiving an order ordering request aiming at a first reserved commodity sent by the user client, wherein the first reserved commodity is a commodity provided by an entity store matched with any trip passing place; predicting the manufacturing completion time information of the first reserved commodity, and returning the predicted manufacturing completion time information and the passing time information corresponding to the passing point of any trip to the user client as a first prediction result; instructing an order reservation service terminal to implement an order reservation and placing operation aiming at the first reserved commodity;
and/or receiving a reservation ordering request aiming at a second reserved commodity sent by the user client, wherein the second reserved commodity is a commodity provided by an entity store matched with the arrival travel destination; predicting the manufacturing completion time information of the second reserved commodity, and returning the predicted manufacturing completion time information and the predicted arrival time information to the user client as a second prediction result; and instructing the reservation order service terminal to implement reservation ordering operation aiming at the second reserved commodity.
6. The method of claim 5,
the instructing reservation order service end implements reservation ordering operation for the first reservation commodity, and the reservation ordering operation comprises the following steps: under the condition that the predicted manufacturing completion time information is earlier than the passing time information of any one passing point of the journey, instructing an order reservation service end to implement an order reservation and placing operation aiming at the first reserved commodity; under the condition that the predicted manufacturing completion time information is later than the passing time information of any one passing point of the journey, if a confirmation request aiming at the first prediction result sent by the user client is received, an order reservation service end is instructed to carry out an order reservation and placing operation aiming at the first reserved commodity;
the instructing reservation order service end implements reservation ordering operation for the second reserved commodity, and the reservation ordering operation comprises the following steps: under the condition that the predicted manufacturing completion time information is earlier than the arrival time information, instructing a reservation order service end to implement a reservation ordering operation aiming at the second reserved commodity; and under the condition that the predicted manufacturing completion time information is later than the arrival time information, if a confirmation request aiming at the second prediction result sent by the user client is received, indicating the reservation order service end to implement the reservation ordering operation aiming at the second reserved commodity.
7. The method of claim 1, further comprising:
acquiring a reservation ordering request of a target entity store, which is initiated by the user and aims at the point-of-interest information indication, wherein the reservation ordering request is a voice ordering request or an ordering operation request, the voice reservation ordering request is obtained by performing semantic recognition on voice data input to the user client by the user, and the ordering operation request is obtained by detecting ordering indication operation of the user;
sending reservation order information indicated by the reservation order request to a reservation order service end so that the reservation order service end generates a reservation order according to the reservation order information;
and acquiring the reservation order placing result for the reservation order returned by the reservation order service terminal, and forwarding the reservation order placing result to the user client.
8. The method of claim 7, further comprising:
under the condition that the navigation travel route changes, generating a first cancellation prompt message aiming at the reserved order, and sending the first cancellation prompt message to the user client;
under the condition that a confirmation request of the user client for the first cancellation prompt message is received, sending an order cancellation request for the reserved order to the reserved order service end to indicate the reserved order service end to implement order cancellation operation on the reserved order;
and acquiring a cancellation result for the reserved order returned by the reserved order server, and forwarding the cancellation result to the user client.
9. The method according to claim 7, wherein the arrival time information corresponding to the arrival travel end point of the navigation travel path is determined by road condition information of the navigation travel path; the method further comprises the following steps:
under the condition that the road condition information changes, re-determining the arrival time information of the arrival travel destination, and sending a second cancel prompt message containing the re-determined arrival time information to the user client;
under the condition that a confirmation request of the user client for the second cancellation prompt message is received, sending an order cancellation request for the reserved order to the reserved order service end to indicate the reserved order service end to implement order cancellation operation on the reserved order;
and acquiring a cancellation result for the reserved order returned by the reserved order server, and forwarding the cancellation result to the user client.
10. The method according to claim 7, wherein after the reservation order is generated, a mapping relationship is established between a log identifier of a navigation log corresponding to the navigation travel path and an order identifier of the reservation order; the method further comprises the following steps:
under the condition that an order query request aiming at the reserved order sent by the user client is received, sending the log identifier to the reserved order service end, so that the reserved order service end determines the order identifier according to the log identifier and the mapping relation, and acquiring reserved order information of the reserved order according to the order identifier;
and acquiring reservation order information returned by the reservation order service terminal, and forwarding the reservation order information to the user client.
11. The method of claim 1, further comprising:
under the condition that the store position of the target entity store indicated by the interest point information is not the route passing point of the navigation route, replanning the navigation route so that the store position of the target entity store belongs to the route passing point of the replanned navigation route;
and sending the re-planned navigation travel path to the user client.
12. The method of claim 1, further comprising:
responding to a reservation ordering request of a target entity store indicated by the interest point information sent by the user client, and implementing corresponding reservation ordering operation;
replanning a navigation travel path according to the store position of the target entity store; and the destination trip end point of the re-planned navigation trip path is the store position of the target physical store, and the trip passing point of the re-planned navigation trip path is closer to the store position of the target physical store than the trip passing point before re-planning.
13. The method of claim 1, further comprising:
acquiring the virtual rights and interests of the target entity store indicated by the interest point information, and sending the virtual rights and interests to the user client;
responding to a virtual right interest getting request sent by the user client, and issuing a virtual right interest indicated by the virtual right interest getting request to a user account corresponding to the user client; and the virtual rights and interests associated with the user account are used as a basis for generating a reservation order corresponding to the user account.
14. The method of claim 1, further comprising:
receiving a modification request which is sent by the user client and contains a modified travel destination;
re-determining a navigation travel route according to the modified destination travel route to re-determine the interest point set;
pushing the interest point information of the re-determined interest point set to the user client, and displaying the store position of the target entity store indicated by the received interest point information as a modification suggestion for reaching the travel end point by the user client.
15. An information processing apparatus, applied to a navigation server, the apparatus comprising:
the information acquisition unit is used for acquiring the current navigation route of the user;
the interest point acquisition unit is used for enabling any interest point in the interest point set to correspond to an entity store, and the store position of the entity store is matched with the navigation travel path; the operation of the entity store corresponding to the matching interest point comprises the following steps: matching the physical stores with the distances between the stores and the central axis within a distance threshold value by taking the navigation travel path as the central axis;
and the pushing unit is used for pushing the interest point information of the interest point set to the user client of the user.
CN202110164585.0A 2021-02-05 2021-02-05 Information processing method and device Pending CN112836140A (en)

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