CN112734229A - Integrated management platform system and method - Google Patents
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Abstract
The invention discloses a comprehensive management platform system, which comprises a sponsor management module, a payment processing module and a payment processing module, wherein the sponsor management module is used for setting a payment plan and generating payment batches and payable data according to the specified quantity; the user management module is used for managing the information of the office users; the merchant management module is used for managing merchant information; the financial management module is used for setting a daily refund and repayment plan; the report management module is used for acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale; and the after-sale management module is used for managing order information. The invention integrates three versions of operator commercial tenant, partner and examination system, integrates operator demand, customer demand, e-commerce demand and organization demand in communication industry, and effectively solves the technical problems of online and offline service fault and small, scattered, difficult and difficult business handling in communication industry.
Description
Technical Field
The invention relates to the field of enterprise integrated management, in particular to an integrated management platform system and a method.
Background
The traditional management system cannot be deeply combined with the Internet, the operator requirements, the customer requirements, the e-commerce requirements and the mechanism side requirements in the communication industry cannot be managed in a unified mode, and the problems of online and offline service faults and small, scattered, difficult and difficult business handling in the communication industry exist.
Disclosure of Invention
Aiming at the problems, the invention provides a comprehensive management platform system and a method, which integrate three versions of an operator merchant, a partner and an examination system, integrate operator requirements, customer requirements, e-commerce requirements and organization requirements in the communication industry into a whole, and effectively solve the technical problems of online and offline service faults and small, scattered, difficult to gather and difficult to handle services in the communication industry.
The technical scheme of the invention is as follows:
an integrated management platform system comprising:
the system comprises a sponsor management module, a payment processing module and a payment processing module, wherein the sponsor management module is used for setting a payment plan and generating payment batches and payable data according to the specified quantity;
the user management module is used for managing the information of the office users;
the merchant management module is used for managing merchant information;
the financial management module is used for setting a daily money return and repayment plan and performing financial management;
the report management module is used for acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale;
and the after-sale management module is used for managing the order information and auditing the order information of the abnormal process.
In a further technical solution, the merchant management module includes:
the merchant information integrating sub-module is used for inputting, storing and displaying merchant and newly-added store information;
and the merchant information auditing submodule is used for auditing the information of merchants and newly added stores.
In a further aspect, the financial management module comprises:
the money return management submodule is used for carrying out batch money return based on the money return amount and the money return amount of the batch order;
and the repayment management submodule is used for viewing a daily repayment plan based on the summarized daily repayment information.
In a further technical solution, the after-sales management module includes:
the order information management submodule is used for inputting, storing and displaying completion orders, abnormal flow orders, complaint processing and user payment information after transaction is completed;
and the abnormal flow order auditing submodule is used for auditing the abnormal flow order information which is cancelled, cancelled and cleared in advance.
In a further technical solution, the method further comprises:
and the recharging management module is used for setting various types of recharging data monthly plans and displaying recharging order list information, monthly recharging data summary information, various types of recharging data monthly plan information, order recharging plan table information and order historical recharging log information.
The system of the invention is a novel online management service platform which integrates three versions of an operator merchant, a partner and a checking system and is based on internet application. The traditional management system is deeply combined with the Internet application, the transformation of the Internet and the traditional channel provider is really completed, the research, development and perfection of products are concentrated, and the service is directly shown to the user in an Internet mode. The invention integrates operator requirements, customer requirements, e-commerce requirements and organization requirements in the communication industry, and effectively solves the technical problems of online and offline service faults and small, scattered, difficult-to-gather and difficult-to-handle services in the communication industry. The system integrates the integral operation condition of operators, and can help organization to easily realize the comprehensive control of the business information carried by the organization.
The invention integrates the concrete performance of all services, integrates all client groups, data analysis systems, financial targets and the like required to be maintained by enterprises, easily realizes the processing of millions of data, and practically solves the problem of big data analysis which cannot be realized by traditional statistics in science and technology.
The invention also provides a comprehensive management method based on the system, and the technical scheme is as follows:
an integrated management method comprises the following steps:
setting a repayment plan, and generating repayment batches and payable data according to the specified quantity;
managing information of the office user;
managing merchant information;
setting a daily money return and repayment plan and performing financial management;
acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale;
and managing order information and auditing the order information of the abnormal flow.
In a further technical scheme, the method for managing the merchant information comprises the following steps:
inputting, storing and displaying information of merchants and newly added stores;
and checking the information of the merchants and the newly added stores.
In a further technical solution, the financial management method is as follows:
carrying out batch refund based on the refund amount of the batch order and the refund amount;
based on the aggregated daily payment information, a daily payment plan is viewed.
In a further technical scheme, a method for managing order information and auditing order information of an abnormal process comprises the following steps:
recording, storing and displaying completion orders, abnormal flow orders, complaint processing and user payment information after transaction is completed;
and checking the order information of the abnormal flow with the functions of unsubscribing, canceling and clearing in advance.
In a further technical scheme, the method also comprises the following steps:
setting monthly plans of various types of recharging data, and displaying recharging order list information, monthly recharging data summarizing information, monthly plan information of various types of recharging data, order recharging plan list information and order historical recharging log information.
The invention has the beneficial effects that:
the system comprises a series of background management modules of merchant management, order management, sponsor management, user management and the like, plays a role in efficiently and quickly guaranteeing cooperation of all partners in business, provides financial services for target customers, connects a collection terminal, a data storage system, a data processing system and a data display system for projects, supports a data analysis system and a data display system by carrying out mass storage and calculation on collected data, carries out corresponding application mining on user data and staging data, carries out humanized display on results of the data analysis system, and plays roles in predicting overdue risks, monitoring repayment conditions and the like.
Drawings
Fig. 1 is a flowchart of the integrated management platform system according to the embodiment of the present invention.
Description of reference numerals:
1. a sponsor management module; 2. a user management module; 3. a merchant management module; 4. a financial management module; 5. a report management module; 6. an after-sales management module; 7. a recharge management module; 8. and (4) a comprehensive management platform.
Detailed Description
The embodiments of the present invention will be further described with reference to the accompanying drawings.
Example (b):
as shown in fig. 1, an integrated management platform system includes:
the sponsor management module 1 is used for setting a repayment plan and generating repayment batches and payable data according to the specified quantity;
the user management module 2 is used for managing the information of the office users;
the merchant management module 3 is used for managing merchant information;
the financial management module 4 is used for setting a daily money return and repayment plan and performing financial management;
the report management module 5 is used for acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale;
and the after-sale management module 6 is used for managing the order information and auditing the order information of the abnormal process.
In this embodiment, the merchant management module 3 includes:
the merchant information integrating sub-module is used for inputting, storing and displaying merchant and newly-added store information;
and the merchant information auditing submodule is used for auditing the information of merchants and newly added stores.
In this embodiment, the finance management module 4 includes:
the money return management submodule is used for carrying out batch money return based on the money return amount and the money return amount of the batch order;
and the repayment management submodule is used for viewing a daily repayment plan based on the summarized daily repayment information.
In this embodiment, the after-sales management module 6 includes:
the order information management submodule is used for inputting, storing and displaying completion orders, abnormal flow orders, complaint processing and user payment information after transaction is completed;
and the abnormal flow order auditing submodule is used for auditing the abnormal flow order information which is cancelled, cancelled and cleared in advance.
In another embodiment, as shown in fig. 1, the method further includes:
and the recharging management module 7 is used for setting various types of recharging data monthly plans and displaying recharging order list information, monthly recharging data summary information, various types of recharging data monthly plan information, order recharging plan table information and order historical recharging log information.
The system of the invention is a novel online management service platform which integrates three versions of an operator merchant, a partner and a checking system and is based on internet application. The traditional management system is deeply combined with the Internet application, the transformation of the Internet and the traditional channel provider is really completed, the research, development and perfection of products are concentrated, and the service is directly shown to the user in an Internet mode. The invention integrates operator requirements, customer requirements, e-commerce requirements and organization requirements in the communication industry, and effectively solves the technical problems of online and offline service faults and small, scattered, difficult-to-gather and difficult-to-handle services in the communication industry. The system integrates the integral operation condition of operators, and can help organization to easily realize the comprehensive control of the business information carried by the organization.
The invention integrates the concrete performance of all services, integrates all client groups, data analysis systems, financial targets and the like required to be maintained by enterprises, easily realizes the processing of millions of data, and practically solves the problem of big data analysis which cannot be realized by traditional statistics in science and technology.
The technical key for constructing the system is as follows:
1. NoSQL database
RDBMS has dominated the database market for nearly 30 years, but traditional relational databases have shown to be deficient in the face of ever-increasing data volume and increased data processing speeds, and NoSQL databases are being taken over for their speed and scalability, and in the case of document databases, they provide a simpler model from a software engineering standpoint, which can accelerate product marketing and help enterprises respond faster to customer and internal user needs.
2. Real-time streaming media platform
Real-time response customers are critical to customer experience, and the consumer-oriented industry has experienced tremendous strides over the last 10 years, which is not mysterious, related to the ability of enterprises to react to users in real-time, with event streams required to move to real-time models.
Message-driven applications have existed for many years, however, today's streaming platforms are much larger in size and much lower in cost than ever before. Recent advances in streaming media technology have opened the door to many new ways of optimizing business, event streaming can also help enterprises improve product quality and develop new software more quickly by providing real-time feedback loops for software development and testing teams.
3. Docker and container
Containers provide great benefits to developers and operators, as well as to organizations themselves, and the traditional infrastructure isolation approach is static partitioning, i.e., assigning a single fixed resource block (whether a physical server or a virtual machine) for each workload. Static partitions can be easier to troubleshoot, but the cost of substantially underutilized hardware is high. For example, Web servers use only 10% of the total available computing power on average.
The great benefit of container technology is that it can create a new way of insulation. Those who best understand the container may believe that they may gain the same benefits by using tools such as the alarm, Puppet or Chef, but in fact these techniques are strongly complementary. Moreover, despite the efforts of the enterprise, these automation tools do not achieve the isolation required to freely move workloads between different infrastructure and hardware settings. The same container can run on bare-machine hardware in the local data center or on a virtual machine in the public cloud without any changes. This is true workload mobility.
4. Container storage warehouse
Container storage is critical to agility. Without the DevOps process for building container images and the recycle bin for storing them, each container must be built in every machine to be operational. With a repository, a container image may be launched on a computer that reads the repository. This becomes more complex when multiple data centers process. How to move an image to another data center if a container image is created in one data center? Ideally, by utilizing a converged data platform, an enterprise would have the ability to mirror repositories between data centers.
One key detail here is that the mirroring functionality between the on-premise and cloud computing may be very different from that between the enterprise's data centers. The converged data platform will address this problem for the enterprise by providing these functions, regardless of whether a data center infrastructure or a cloud computing infrastructure is used in the organization.
5. Container arrangement
Each container appears to have its own private operating system, rather than a static hardware partition. Unlike virtual machines, containers do not require static partitioning of computation and memory. This enables an administrator to boot a large number of containers on the server without having to worry about a large amount of memory. With container marshalling tools like Kubernetes, it becomes very easy to activate the containers, move them and re-activate the containers elsewhere in the environment.
After new infrastructure components are in place, document databases such as MapR-DB or MongoDB, event streaming platforms such as MapR-ES or Apache Kafka (orchestration tools such as Kubernets), and DevOps processes for building and deploying software are implemented in Docker containers, one must understand the issues of which components should be deployed in these containers.
6. Micro-services
Historically, the concept of microservices has not been new. The difference today is that the enabling technology (NoSQL database, event stream, container orchestration) can be extended with the creation of thousands of microservices. Without these new methods of data storage, event flow, and architectural orchestration, large-scale microservice deployment would be impossible to implement. The infrastructure required to manage large amounts of data, events and container instances will not scale to the required level.
Microservice is concerned with providing agility. Microservices typically consist of one function or a small set of functions. The smaller and more centralized the functional units of work, the easier it is to create, test, and deploy services. These services must be decoupled or else the enterprise will lose the micro-service commitment with agility. Microservice may rely on other services, but typically goes through a load balanced REST API or event stream. By using event streams, businesses can easily track a history of events using request and response topics. This approach has significant benefits for troubleshooting since the entire request stream and all data in the request can be replayed at any point in time.
Since the microservice packages a small portion of the work, and since they are separated from each other, the services are replaced or upgraded with little hindrance over time. In the original mode, relying on a tight coupling like RPC means that all connections have to be closed and then re-established. Load balancing is a big problem to achieve this because manual configuration makes them prone to errors.
7. Function as a service
Just as people have seen microservices dominate in the industry, people also see the rise of serverless computing or perhaps more accurately refer to it as a function as a service (FaaS). FaaS creates microservices in such a way that code can be wrapped in a lightweight framework, built into containers, executed on demand (based on some trigger), and then load balanced automatically, thanks to the lightweight framework. FaaS is wonderful in that it lets developers almost completely focus on this function. Thus, FaaS appears to be a logical conclusion of the microservice approach.
The trigger event is a key component of FaaS. Without it, functions can be invoked and resources consumed only if work needs to be done. The automatic invocation of functions makes FaaS truly valuable. Imagine that whenever someone reads a user's profile, there is an audit event, a function that must be run to notify the security team. More specifically, it may filter out only certain types of records. It may be optional, after all it is a fully customizable business function. It is noted that using a deployment model like FaaS to accomplish such a workflow is very simple.
The technical performance indexes of the system are as follows:
1. page load time
Starting loading from the page to the time of the page onload event trigger. Generally speaking, onload trigger represents that the CSS, JS and picture resources directly referenced by HTML are completely loaded.
2. Full page load time
The full page load time refers to the time from the initial start of browsing until after all elements are loaded, after 2 seconds there is still no network activity.
0-2 seconds: the user experience is best, and the score is 100;
2-8 seconds: the user can tolerate, starting from 2 nd second, every more than 1 second minus 5 minutes;
8-15 seconds: the user cannot tolerate this, starting from second 2, every more than 1 second minus 5 minutes.
3. First byte time
The time from the start of the load to the receipt of the first byte of the server return data.
The standard time is DNS resolution time + creation connection time + SSL authentication time +100 ms. And the standard time is reduced by 1 minute every 10 ms.
0-1 second: the user experience is best;
1-2 seconds: the user can tolerate;
2-3 seconds: the user cannot tolerate it.
4. Using long connections
The join view exposes the (keepalive) joins created during the page loading process, as well as the resources loaded through each join.
5. DNS time
The time required for performing domain name resolution.
0-50 ms 100 min;
50-500 milliseconds generally, may affect the user experience, starting with 50 milliseconds and subtracting 2 points for each 10 milliseconds increase;
above 500 milliseconds, which severely affects the web page experience for the user, starting with 50 milliseconds and subtracting 2 points for each 10 milliseconds increase.
6. TCP time
Time when client establishes connection
0-100 milliseconds and 100 minutes;
100-;
above 500 milliseconds, which severely affects the web page experience for the user, starting at 100 milliseconds and subtracting 1 point every 10 milliseconds.
7. HTTP webpage scoring
Page rendering, download speed, page fluency.
8. Composite score
Weighting of the above scores:
the calculated total page load time score 0.2+ time to title score 0.2+ long connections 0.1+ DNS time score 0.2+ TCP time score 0.2+ HTTP web page score 0.1 were used.
9. Other measurement indicators
Request time: the request time refers to the time from three-way handshake to the last request of the user, and the time can be used for positioning network problems;
network packet loss rate: counting packet loss conditions of the current network;
network delay: the latency of the current network. Including RTTc and RTTs;
RTTc: the transmission delay from the user to the probe;
RTTs: probe to server transmission delay.
The embodiment also provides a comprehensive management method based on the system, which specifically comprises the following steps:
setting a repayment plan, and generating repayment batches and payable data according to the specified quantity;
managing information of the office user;
inputting, storing and displaying information of merchants and newly-added stores, and auditing the information of the merchants and the newly-added stores;
carrying out batch refund based on the refund amount of the batch order and the refund amount, or viewing a daily repayment plan based on summarizing daily repayment information;
acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale;
and inputting, storing and displaying completion orders, abnormal flow orders, complaint processing and user payment information after transaction is completed, and checking abnormal flow order information of cancellation, cancellation and early clearing.
In another embodiment, the method further comprises the following steps:
setting monthly plans of various types of recharging data, and displaying recharging order list information, monthly recharging data summarizing information, monthly plan information of various types of recharging data, order recharging plan list information and order historical recharging log information.
The above-mentioned embodiments only express the specific embodiments of the present invention, and the description thereof is more specific and detailed, but not construed as limiting the scope of the present invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the inventive concept, which falls within the scope of the present invention.
Claims (10)
1. An integrated management platform system, comprising:
the system comprises a sponsor management module, a payment processing module and a payment processing module, wherein the sponsor management module is used for setting a payment plan and generating payment batches and payable data according to the specified quantity;
the user management module is used for managing the information of the office users;
the merchant management module is used for managing merchant information;
the financial management module is used for setting a daily money return and repayment plan and performing financial management;
the report management module is used for acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale;
and the after-sale management module is used for managing the order information and auditing the order information of the abnormal process.
2. The integrated management platform system according to claim 1, wherein the merchant management module comprises:
the merchant information integrating sub-module is used for inputting, storing and displaying merchant and newly-added store information;
and the merchant information auditing submodule is used for auditing the information of merchants and newly added stores.
3. An integrated management platform system according to claim 1, wherein said financial management module comprises:
the money return management submodule is used for carrying out batch money return based on the money return amount and the money return amount of the batch order;
and the repayment management submodule is used for viewing a daily repayment plan based on the summarized daily repayment information.
4. The integrated management platform system according to claim 1, wherein the after-sales management module comprises:
the order information management submodule is used for inputting, storing and displaying completion orders, abnormal flow orders, complaint processing and user payment information after transaction is completed;
and the abnormal flow order auditing submodule is used for auditing the abnormal flow order information which is cancelled, cancelled and cleared in advance.
5. The integrated management platform system according to claim 1, further comprising:
and the recharging management module is used for setting various types of recharging data monthly plans and displaying recharging order list information, monthly recharging data summary information, various types of recharging data monthly plan information, order recharging plan table information and order historical recharging log information.
6. An integrated management method is characterized by comprising the following steps:
setting a repayment plan, and generating repayment batches and payable data according to the specified quantity;
managing information of the office user;
managing merchant information;
setting a daily money return and repayment plan and performing financial management;
acquiring market report data, counting and displaying completion order data of various types within a selected date, or counting and displaying arrearage rate and bad account rate of various types of data after sale;
and managing order information and auditing the order information of the abnormal flow.
7. The integrated management method according to claim 6, wherein the method of managing the merchant information is as follows:
inputting, storing and displaying information of merchants and newly added stores;
and checking the information of the merchants and the newly added stores.
8. An integrated management method according to claim 6, wherein the financial management method is as follows:
carrying out batch refund based on the refund amount of the batch order and the refund amount;
based on the aggregated daily payment information, a daily payment plan is viewed.
9. The integrated management method according to claim 6, wherein the method for managing the order information and auditing the order information of the abnormal process comprises the following steps:
recording, storing and displaying completion orders, abnormal flow orders, complaint processing and user payment information after transaction is completed;
and checking the order information of the abnormal flow with the functions of unsubscribing, canceling and clearing in advance.
10. The integrated management method according to claim 6, further comprising the steps of:
setting monthly plans of various types of recharging data, and displaying recharging order list information, monthly recharging data summarizing information, monthly plan information of various types of recharging data, order recharging plan list information and order historical recharging log information.
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| CN105809532A (en) * | 2016-03-01 | 2016-07-27 | 成都市泰象网络科技有限公司 | E-commerce trade managing system and method for car loan products |
| CN106157136A (en) * | 2016-08-30 | 2016-11-23 | 北京蜂向信息科技有限公司 | A kind of supply chain financial service management system and method |
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