CN112700337A - Method, equipment and storage medium for household online insurance application - Google Patents
Method, equipment and storage medium for household online insurance application Download PDFInfo
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Abstract
The embodiment of the application provides a method, equipment and a storage medium for household online insurance application. In some embodiments of the present application, the server obtains order information of the housekeeping staff, information of the housekeeping company, information of the housekeeping staff uploaded by the housekeeping terminal, and information of the employer uploaded by the employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved.
Description
Technical Field
The present application relates to the field of data processing technologies, and in particular, to a method, a device, and a storage medium for online household insurance application.
Background
In order to reduce the risk of accidental injury accidents or property loss, the household insurance should be carried out.
At present, when an insurance company applies insurance and withdraws insurance for workers and employers, orders for applying insurance and withdrawals need to be exported from an administrative system, then information of the employer and information of the workers are provided for the insurance company, and the insurance company applies insurance and withdrawals; when a claim is made, various paper documents need to be provided to an insurance company for the claim. The existing insurance processing mode has low insurance processing efficiency.
Disclosure of Invention
The application provides an on-line household insurance application method, equipment and a storage medium, which are used for improving the household insurance processing efficiency and improving the user experience.
The embodiment of the application provides an on-line household insurance application method, which is suitable for a server in a household insurance application system and comprises the following steps:
acquiring order information of home staff, home company information, home staff information uploaded by a home terminal and employer information uploaded by an employer terminal;
generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the housekeeping company information, the housekeeping personnel information and the employer information and the housekeeping service relationship among the housekeeping company information, the housekeeping personnel information and the employer information;
generating an application starting time and a withdrawal time according to the service starting time and the service ending time in the order information;
and when the insurance application time is up, the insurance application information is sent to an insurance company server so that the insurance company server can provide insurance service for the housekeeping personnel and the employer until the insurance withdrawal time.
The embodiment of the present application further provides a family administration insurance system, including: a home terminal, an employer terminal, a server and an insurance company server;
the household terminal is used for responding to the operation of inputting information by household personnel, acquiring household personnel information and uploading the household personnel information to the server;
the employer terminal is used for responding to the operation of information input by an employer, acquiring employer information and uploading the employer information to the server;
the server is used for acquiring order information of the housekeeping personnel, housekeeping company information, the housekeeping personnel information uploaded by the housekeeping terminal and employer information uploaded by the employer terminal; generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the housekeeping company information, the housekeeping personnel information and the employer information and the housekeeping service relationship among the housekeeping company information, the housekeeping personnel information and the employer information; generating an application starting time and a withdrawal time according to the service starting time and the service ending time in the order information; when the insurance application time is up, the insurance application information is sent to an insurance company server;
and the insurance company server is used for providing insurance service for the housekeeping personnel and the employers until the insurance refunding time according to the insurance application information sent by the server.
An embodiment of the present application further provides a server, including: a memory and a processor;
the memory to store one or more computer instructions;
the processor to execute the one or more computer instructions to:
acquiring order information of home staff, home company information, home staff information uploaded by a home terminal and employer information uploaded by an employer terminal;
generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the housekeeping company information, the housekeeping personnel information and the employer information and the housekeeping service relationship among the housekeeping company information, the housekeeping personnel information and the employer information;
generating an application starting time and a withdrawal time according to the service starting time and the service ending time in the order information;
and when the insurance application time is up, the insurance application information is sent to an insurance company server so that the insurance company server can provide insurance service for the housekeeping personnel and the employer until the insurance withdrawal time.
Embodiments of the present application also provide a computer-readable storage medium storing a computer program, which, when executed by one or more processors, causes the one or more processors to perform the steps of the above-mentioned method.
In some embodiments of the present application, the server obtains order information of the housekeeping staff, information of the housekeeping company, information of the housekeeping staff uploaded by the housekeeping terminal, and information of the employer uploaded by the employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a schematic diagram illustrating an exemplary embodiment of an on-line household application system 10;
FIG. 2 is a schematic flow chart of a method for home care online application according to an exemplary embodiment of the present disclosure;
fig. 3 is a schematic structural diagram of a server according to an exemplary embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be described in detail and completely with reference to the following specific embodiments of the present application and the accompanying drawings. It should be apparent that the described embodiments are only some of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
In order to reduce the risk of accidental injury accidents or property loss, the household insurance should be carried out.
At present, when an insurance company applies insurance and withdraws insurance for workers and employers, orders for applying insurance and withdrawals need to be exported from an administrative system, then information of the employer and information of the workers are provided for the insurance company, and the insurance company applies insurance and withdrawals; when a claim is made, various paper documents need to be provided to an insurance company for the claim. The existing insurance processing mode has low insurance processing efficiency.
In some embodiments of the present application, the server obtains order information of the administrative staff, information of the administrative company, information of the administrative staff uploaded by the administrative terminal, and information of the employer uploaded by the employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved.
The technical solutions provided by the embodiments of the present application are described in detail below with reference to the accompanying drawings.
Fig. 1 is a schematic structural diagram of an online household insurance system 10 according to an exemplary embodiment of the present application. As shown in fig. 1, the home administration online insurance application system 10 includes a home administration terminal 10a, an employer terminal 10b, a management terminal 10c, a server 10d, and an insurance company server 10 e. The server 10d is in resume communication connection with the home administration terminal 10a, the employer terminal 10b and the management terminal 10c, and the server 10d generates insurance application information for applying insurance to the home administration staff and the employer according to the home administration company information, the home administration staff information, the employer information and the home administration service relationship among the home administration company information, the home administration staff information and the employer information; when the insurance application time arrives, the server 10d sends insurance application information to an insurance company server 10 e; the insurance company server 10e provides insurance services to the housekeeping and employers until the time of the refund.
In the present embodiment, the server 10d may be connected to the home terminal 10a, the employer terminal 10b, and the management terminal 10c wirelessly or by wire. Alternatively, the server 10d may establish communication connection with the home terminal 10a, the employer terminal 10b, and the management terminal 10c by using communication methods such as WIFI, bluetooth, infrared, and the like, or the server 10d may establish communication connection with the home terminal 10a, the employer terminal 10b, and the management terminal 10c through a mobile network. The network format of the mobile network may be any one of 2G (gsm), 2.5G (gprs), 3G (WCDMA, TD-SCDMA, CDMA2000, UTMS), 4G (LTE), 4G + (LTE +), WiMax, and the like.
In this embodiment, the household terminal 10a includes an electronic display screen, and the household personnel interact with the household terminal 10a through the electronic display screen to receive orders and upload household personnel information, such as household personnel information and claim settlement information. The type of the home-administration terminal 10a is not limited in the present application, and may be a computer device or a handheld device, and the implementation form thereof may be various, for example, a smart phone, a personal computer, a tablet computer, a smart speaker, and the like. The family member information includes, but is not limited to, the following: age, name, phone, identity card and payment account information; claim messages include, but are not limited to, the following: order information, work order information, claim details, claim account information and claim accessories; the order information includes, but is not limited to: order number, business class, order date, customer name and customer telephone number; work order information includes, but is not limited to: work order ID, work order classification and case settlement time; the benefits information includes, but is not limited to: time to risk, policy number and reason for reimbursement; claim details include, but are not limited to: the method and the classification of the claim payment; the dividend account information includes, but is not limited to: the method comprises the following steps of (1) paying an object, a name of a payer, a bank name, a province where a bank card is located and an account opening branch line; benefits attachments include, but are not limited to: case, prescription and invoice.
In this embodiment, the employer terminal 10b includes an electronic display screen through which the employer interacts with the employer terminal 10b, placing orders, and uploading employer information, including but not limited to: age, name, phone, identity card and payment account information;
in this embodiment, the management terminal 10c includes an electronic display screen, and the manager may interact with the management terminal 10c through the electronic display screen to upload the claim settlement message of the housekeeping staff or the employer. For the claim settlement message, reference is made to the above.
In the present embodiment, the server 10d generates the application information and transmits the application information to the insurance company server 10e when the application time arrives. It should be noted that the present embodiment does not limit the implementation forms of the server 10d and the insurance company server 10e, and the server 10d and the insurance company server 10e may be server devices such as a conventional server, a cloud service, a cloud host, and a virtual center. The server device mainly includes a processor, a hard disk, a memory, a system bus, and the like, and is similar to a general computer architecture.
In the present embodiment, the server 10d obtains order information of the home staff, home company information, home staff information uploaded by the home terminal 10a, and employer information uploaded by the employer terminal 10 b; the server 10d generates insurance application information for applying insurance to the housekeeping staff and the employer according to the information of the housekeeping company, the information of the housekeeping staff and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping staff and the information of the employer; the server 10d generates an application start time and a withdrawal time according to the service start time and the service end time in the order information; when the insurance application time arrives, the server 10d sends insurance application information to the insurance company server 10 e; after receiving the application information, the insurance company server 10e provides insurance services to the housekeeping and the employer until the time of the withdrawal.
In an optional application scenario, the server 10d obtains order information of the family and the family information, the order information [ order number: n1058, service class: cleaning, and ordering date: 1/10/11/3/11 ]; information of the home agent [ law: zhao xxx; name of the domestic company: xxx ltd; company address: xxx city, district, and mansion, city; the contact way of the company: XXX (C) ]. The housekeeping person information [ name: zhang X; sex: a woman; certificate number: xxx; the contact way is as follows: x (B) × ]. Employer information [ name: king x; sex: male; certificate number: xxx; the contact way is as follows: x (B) × ]. The server 10d generates the insurance information according to the information of the home-office company, the information of the home-office staff, the information of the employer and the home-office service relationship among the three: [ applicant: xxx, company address: xxx city xxx district, mansion, company contact: xxx ]; the insured person: (housekeeping: ZhangX, gender: woman, certificate number:. times.X, contact means:. times.A employer, King. times.A gender: man, certificate number:. times.X, contact means:. times.X) ]. The server sends the insurance information to an insurance company server 10e in 9 months and 28 days in advance for 3 days according to the initial time of 10 months and 1 day in the order information; the insurance company server 10e, upon receiving the above insurance application information, applies insurance to the housekeeping and the employer, and automatically makes a refund on the end time 11 month and 3 days in the order information.
In the above embodiment, the server 10d generates the application start time and the withdrawal time from the service start time and the service end time in the order information. One way to implement this is to generate an application start time based on the service start time in the order information; and generating the refund time according to the service ending time in the order information. The server 10d calculates the application time according to the service start time and the first preset buffer time in the order information, for example, the first preset buffer time is 3 days, the cleaning start time is 5 months and 25 days, and the cleaning start time is 5 months and 22 days as the application start time. The server 10d acquires the service end time in the order information as the guarantee-back time; wherein, the application time is earlier than the service start time, for example, the cleaning end time is 5 months and 28 days, and then 5 months and 28 days are used as the application end time. The server 10d may also calculate the guarantee-back time according to the service end time and the second preset buffer time in the order information, where the guarantee-back time is later than the service end time, for example, if the first preset buffer time is a day delayed, and the cleaning end time is 5 months and 28 days, then 29 days are used as the application end time. It should be noted that, in the embodiment of the present application, the first preset buffering time and the second preset buffering time are not limited, and the first preset buffering time and the second preset buffering time may be adjusted according to an actual situation.
In the above embodiment, after the server 10d generates the application start time and the release time according to the service start time and the service end time in the order information, when the application time arrives, the server 10d carries the release time in the application information and sends the release time to the insurance company server 10e, and when the release time arrives, the insurance company server 10e automatically releases the insurance. Optionally, the server 10d monitors whether the guarantee-withdrawal time reaches, if so, sends a guarantee-withdrawal instruction to the insurance company server 10e, and the insurance company server 10e executes a guarantee-withdrawal operation according to the guarantee-withdrawal instruction and receives a guarantee-withdrawal success message returned by the insurance company server, and if not, the server 10d continues to monitor whether the guarantee-withdrawal time reaches. For example, the server 10d automatically sends the insurance policy instruction to the insurance company server 10e when it monitors that the insurance policy time 5, month and 28 days have arrived. After receiving the insurance cancellation instruction, the insurance company server 10e executes the insurance cancellation operation, and returns an insurance cancellation success message to the server 10d after the insurance cancellation operation succeeds, and the server 10d receives the insurance cancellation success message and sends the insurance cancellation success message to the employer terminal and/or the household terminal so that the employer and/or the household staff can check the insurance cancellation success message.
After the insurance company server 10e provides insurance services to the housekeeping staff and the employer, the insurance company server may perform a claim settlement service if the housekeeping staff or the employer makes an accident during the service. When an accident occurs to the housekeeping staff, the housekeeping terminal 10a may be used to upload claim settlement messages, and the management terminal 10c may also be used to upload claim settlement messages; in the event of an accident, the employer terminal 10b may be used to upload claim settlement messages, or the management terminal 10c may be used to upload claim settlement messages. Optionally, the server 10d receives a claim settlement message uploaded by the home administration terminal 10a, or the employer terminal 10b, or the management terminal 10c, wherein the claim settlement message includes order information, work order information, claim payment details, claim payment account information, and a claim payment attachment; generating a claim settlement file according to the claim settlement message; the claim file is sent to the insurance company server 10e, after receiving the claim file, the insurance company server 10e executes the claim settlement operation according to the claim file, and generates a claim settlement result, the insurance company server 10e returns the claim settlement result to the server 10d, and after receiving the claim settlement result, the server 10d sends the claim settlement result to the home administration terminal 10a, the employer terminal 10b, or the management terminal 10 c.
In an alternative embodiment, the cleaner damages the items in the employer's home while performing the cleaning. The cleaner uploads a claim settlement message through the home terminal 10 a. One implementation manner is that an order page is displayed on an electronic display screen of the home-administration terminal 10a, and the order page includes a claim settlement control; the household terminal 10a responds to the trigger operation of the cleaner on the claim settlement control, and displays a claim settlement page; the claim settlement page comprises order information, work order information, claim information input items, claim detail input items, claim account information and claim attachment controls; the household terminal 10a acquires the claim information in response to an operation of inputting the reason for the claim in the claim information input item; the household terminal 10a acquires the claim detail in response to the operation of inputting the claim mode and the claim classification in the claim detail entry; the household terminal 10a acquires the claim account information in response to the operation of inputting a claim object, a claim person name, a bank card-located province and an account opening branch in the claim account information input item, wherein the claim object is an employer; the household terminal 10a responds to the triggering operation of the claim payment attachment control and displays an attachment uploading interface; the home-administration terminal 10a acquires a claim attachment including a photograph of the damage to the article and an invoice for the article in response to an upload operation of the claim attachment.
In the above embodiment, the server 10d sends the claim file to the insurance company server 10e, after receiving the claim file, the insurance company server 10e performs the claim settlement operation according to the claim file, and generates the claim settlement result, the insurance company server 10e returns the claim settlement result to the server 10d, and after receiving the claim settlement result, the server 10d sends the claim settlement result to the home administration terminal 10a, the employer terminal 10b, or the management terminal 10 c. For example, the server 10d sends the claim file to the insurance company server 10e, the insurance company server 10e receives the claim file, performs the claim settlement operation according to the claim file, and generates the claim settlement result of the compensation employer 500 yuan, and the server 10d, after receiving the claim settlement result, puts the compensation money into the account of the employer, and sends the claim settlement result to the home terminal 10 a.
In the system embodiment of the application, the server acquires order information of the housekeeping staff, information of the housekeeping company, information of the housekeeping staff uploaded by the housekeeping terminal and information of an employer uploaded by the employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved. In addition, the condition that the manual insurance is not timely put into operation to cause the leakage of insurance is avoided; the guarantee cost waste caused by untimely manual guarantee release is avoided; the claim settlement process is simplified, and the claim settlement efficiency is greatly improved.
In addition to the above-mentioned domestic online insurance system 10, some embodiments of the present application also provide a domestic online insurance method, which can be applied to the above-mentioned domestic online insurance system 10, but is not limited to the domestic online insurance system 10 provided in the above-mentioned embodiments. Fig. 2 is a schematic flow chart of a household online insurance application method according to an exemplary embodiment of the present application. As shown in fig. 2, the method includes:
s201: acquiring order information of home staff, home company information, home staff information uploaded by a home terminal and employer information uploaded by an employer terminal;
s202: generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer;
s203: generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information;
s204: when the insurance application time arrives, the insurance application information is sent to the insurance company server, so that the insurance company server provides insurance service for the housekeeping staff and the employer until the insurance withdrawal time.
In this embodiment, the main execution body of the method is a server. The implementation form of the server and the insurance company server is not limited in this embodiment, and the server and the insurance company server may be a conventional server, a cloud service, a cloud host, a virtual center, or other server devices. The server device mainly includes a processor, a hard disk, a memory, a system bus, and the like, and is similar to a general computer architecture.
In this embodiment, the household terminal includes an electronic display screen, and the household personnel interact with the household terminal through the electronic display screen to receive orders and upload household personnel information, such as household personnel information and claim settlement information. The type of the household terminal is not limited in the application, and the household terminal can be a computer device or a handheld device, and the implementation form of the household terminal can be various, for example, the household terminal can be a smart phone, a personal computer, a tablet computer, a smart sound box and the like. The family member information includes, but is not limited to, the following: age, name, phone, identity card and payment account information; claim messages include, but are not limited to, the following: order information, work order information, claim details, claim account information and claim accessories; the order information includes, but is not limited to: order number, business class, order date, customer name and customer telephone number; work order information includes, but is not limited to: work order ID, work order classification and case settlement time; the benefits information includes, but is not limited to: time to risk, policy number and reason for reimbursement; claim details include, but are not limited to: the method and the classification of the claim payment; the dividend account information includes, but is not limited to: the method comprises the following steps of (1) paying an object, a name of a payer, a bank name, a province where a bank card is located and an account opening branch line; benefits attachments include, but are not limited to: case, prescription and invoice.
In this embodiment, the employer terminal includes an electronic display screen through which the employer interacts with the employer terminal to place orders and upload employer information, including but not limited to: age, name, phone, identity card and payment account information;
in this embodiment, the management terminal includes an electronic display screen, and the manager may interact with the management terminal through the electronic display screen, so as to upload the claim settlement message of the housekeeping staff or the employer. For the claim settlement message, reference is made to the above.
In this embodiment, the server obtains order information of the housekeeping staff, information of the housekeeping company, information of the housekeeping staff uploaded by the housekeeping terminal, and information of an employer uploaded by the employer terminal; the server generates insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; the server generates insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; when the insurance application time is up, the server sends insurance application information to an insurance company server; after receiving the insurance information, the insurance company server provides insurance services for the housekeeping and the employer until the time of the insurance release.
In an optional application scenario, the server obtains order information of the housekeeping staff and information of the housekeeping company, wherein the order information [ order number: n1058, service class: cleaning, and ordering date: 1/10/11/3/11 ]; information of the home agent [ law: zhao xxx; name of the domestic company: xxx ltd; company address: xxx city, district, and mansion, city; the contact way of the company: XXX (C) ]. The family staff information [ name: zhang X; sex: a woman; certificate number: xxx; the contact way is as follows: x (B) × ]. Employer information [ name: king x; sex: male; certificate number: xxx; the contact way is as follows: x (B) × ]. The server generates the insurance information according to the information of the home-office company, the information of the home-office staff, the information of the employer and the home-office service relationship among the home-office company, the home-office staff and the employer: [ applicant: xxx, company address: xxx city xxx district, mansion, company contact: xxx ]; the insured person: (housekeeping: ZhangX, gender: woman, certificate number:. times.X, contact means:. times.A employer, King. times.A gender: man, certificate number:. times.X, contact means:. times.X) ]. The server sends the insurance information to the insurance company server in 9 months and 28 days in advance for 3 days according to the initial time of 10 months and 1 day in the order information; the insurance company server, upon receiving the insurance application information, makes an insurance application to the housekeeping and the employer, and automatically makes an insurance cancellation on the end time of 11 months and 3 days in the order information.
In the above embodiment, the server generates the application start time and the withdrawal time according to the service start time and the service end time in the order information. One way to implement this is to generate an application start time based on the service start time in the order information; and generating the refund time according to the service ending time in the order information. The server calculates the application time according to the service start time and the first preset buffer time in the order information, for example, the first preset buffer time is 3 days, the cleaning start time is 5 months and 25 days, and the cleaning start time is 5 months and 22 days as the application start time. The server acquires service ending time in the order information as the guarantee-back time; wherein, the application time is earlier than the service start time, for example, the cleaning end time is 5 months and 28 days, and then 5 months and 28 days are used as the application end time. The server may also calculate the guarantee-back time according to the service end time and a second preset buffer time in the order information, where the guarantee-back time is later than the service end time, for example, if the first preset buffer time is a day delayed, and the cleaning end time is 5 months and 28 days, then 29 days are used as the application end time. It should be noted that, in the embodiment of the present application, the first preset buffering time and the second preset buffering time are not limited, and the first preset buffering time and the second preset buffering time may be adjusted according to an actual situation.
In the embodiment, after the server generates the insurance application start time and the insurance withdrawal time according to the service start time and the service end time in the order information, the server carries the insurance withdrawal time in the insurance application information and sends the insurance withdrawal time to the insurance company server when the insurance application time is reached, and the insurance company server automatically withdraws the insurance when the insurance withdrawal time is reached. Optionally, the server monitors whether the guarantee-withdrawal time reaches, if so, a guarantee-withdrawal instruction is sent to the insurance company server, the insurance company server executes the guarantee-withdrawal operation according to the guarantee-withdrawal instruction and receives a guarantee-withdrawal success message returned by the insurance company server, and if not, the server continues to monitor whether the guarantee-withdrawal time reaches. For example, the server automatically sends a refund instruction to the insurance company server when monitoring that the refund time arrives at 5 months and 28 days. And after receiving the insurance cancellation instruction, the insurance company server executes the insurance cancellation operation, returns an insurance cancellation success message to the server after the insurance cancellation operation is successful, and receives the insurance cancellation success message and sends the insurance cancellation success message to the employer terminal and/or the household terminal so that the employer and/or the household staff can check the insurance cancellation success message.
After the insurance company server provides insurance service for the housekeeping personnel and the employers, if the housekeeping personnel or the employers have accidents in the service process, the insurance company server can carry out claim settlement service. When an accident occurs to the housekeeping personnel, the housekeeping terminal can be used for uploading claim settlement information, and the management terminal can also be used for uploading the claim settlement information; when an accident occurs to the employer, the terminal of the employer can be used for uploading claim settlement information, and the management terminal can also be used for uploading the claim settlement information. Optionally, the server receives a claim settlement message uploaded by the home administration terminal, or the employer terminal, or the management terminal, wherein the claim settlement message includes order information, work order information, claim payment details, claim payment account information, and a claim payment attachment; generating a claim settlement file according to the claim settlement message; and sending the claim file to an insurance company server, executing the claim settlement operation according to the claim file after the insurance company server receives the claim settlement file, generating a claim settlement result, returning the claim settlement result to the insurance company server, and sending the claim settlement result to a home administration terminal, an employer terminal or a management terminal after the insurance company server receives the claim settlement result.
In an alternative embodiment, the cleaner damages the items in the employer's home while performing the cleaning. And the cleaner uploads the claim settlement message through the household terminal. One implementation mode is that an order page is displayed on an electronic display screen of the home administration terminal, and the order page comprises a claim settlement control; the household terminal responds to the trigger operation of the cleaner on the claim settlement control and displays a claim settlement page; the claim settlement page comprises order information, work order information, claim information input items, claim detail input items, claim account information and claim attachment controls; the household terminal responds to the operation of inputting the claim payment reason in the claim payment information input item and acquires the claim payment information; the household terminal responds to the operation of inputting the claim mode and the claim classification in the claim detail input item, and obtains the claim detail; the household terminal responds to the operation of inputting a claim payment object, a claim payment person name, a bank name, the province where the bank card is located and an account opening branch in a claim payment account information input item, and obtains the claim payment account information, wherein the claim payment object is an employer; the household terminal responds to the triggering operation of the claim payment attachment control and displays an attachment uploading interface; and the household terminal responds to the uploading operation of the claim payment attachment to obtain the claim payment attachment, wherein the claim payment attachment comprises a photo of article damage and an invoice of the article.
In the above embodiment, the server sends the claim file to the insurance company server, the insurance company server executes the claim settlement operation according to the claim file after receiving the claim file, and generates a claim settlement result, the insurance company server returns the claim settlement result to the server, and the server sends the claim settlement result to the administrative terminal, or the employer terminal, or the management terminal after receiving the claim settlement result. For example, the server sends the claim file to an insurance company server, the insurance company server executes the claim settlement operation according to the claim file after receiving the claim file and generates a claim settlement result for compensating the employer by 500 yuan, and the server inputs the benefits into the account of the employer and sends the claim settlement result to the household terminal after receiving the claim settlement result.
In the system embodiment of the application, the server acquires order information of the housekeeping staff, information of the housekeeping company, information of the housekeeping staff uploaded by the housekeeping terminal and information of an employer uploaded by the employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved. In addition, the condition that the manual insurance is not timely put into operation to cause the leakage of insurance is avoided; the guarantee cost waste caused by untimely manual guarantee release is avoided; the claim settlement process is simplified, and the claim settlement efficiency is greatly improved.
It should be noted that the execution subjects of the steps of the methods provided in the above embodiments may be the same device, or different devices may be used as the execution subjects of the methods. For example, the execution subjects of step 201 to step 203 may be device a; for another example, the execution subject of steps 201 and 202 may be device a, and the execution subject of step 203 may be device B; and so on.
In addition, in some of the flows described in the above embodiments and the drawings, a plurality of operations are included in a specific order, but it should be clearly understood that the operations may be executed out of the order presented herein or in parallel, and the sequence numbers of the operations, such as 201, 202, etc., are merely used for distinguishing different operations, and the sequence numbers do not represent any execution order per se. Additionally, the flows may include more or fewer operations, and the operations may be performed sequentially or in parallel. It should be noted that, the descriptions of "first", "second", etc. in this document are used for distinguishing different messages, devices, modules, etc., and do not represent a sequential order, nor limit the types of "first" and "second" to be different.
In the method embodiment of the application, a server acquires order information of an administrative person, administrative company information, administrative person information uploaded by an administrative terminal, and employer information uploaded by an employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved. In addition, the condition that the manual insurance is not timely put into operation to cause the leakage of insurance is avoided; the guarantee cost waste caused by untimely manual guarantee release is avoided; the claim settlement process is simplified, and the claim settlement efficiency is greatly improved.
Fig. 3 is a schematic structural diagram of a server according to an exemplary embodiment of the present application. As shown in fig. 3, the server includes: a memory 301 and a processor 302. In addition, the server includes necessary components such as a power component 303, a communication component 304, and the like.
The memory 301 is used for storing computer programs and may be configured to store other various data to support operations on the server. Examples of such data include instructions for any application or method operating on the server.
The memory 301, which may be implemented by any type of volatile or non-volatile memory device or combination thereof, may include, for example, Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.
A communication component 304 for data transmission with other devices.
Optionally, when the processor 302 generates the application start time and the retirement time according to the service start time and the service end time in the order information, it is specifically configured to: generating an insurance start time according to the service start time in the order information; and generating the refund time according to the service ending time in the order information.
Optionally, when the processor 302 generates the insurance start time according to the service start time in the order information, it is specifically configured to: and calculating the insuring time according to the service starting time and the first preset buffer time in the order information.
Optionally, when the processor 302 generates the guarantee-back time according to the service end time in the order information, it is specifically configured to: acquiring service ending time in order information as the guarantee-back time; wherein the application time is earlier than the service start time; or calculating the refund time according to the service ending time and the second preset buffer time in the order information, wherein the refund time is later than the service ending time.
Optionally, the processor 302, after sending the application information to the insurance company server, is further operable to: monitoring whether the guarantee-back time is reached; if so, sending a guarantee-withdrawal instruction to the insurance company server so that the insurance company server can execute the guarantee-withdrawal operation according to the guarantee-withdrawal instruction; and receiving the insurance successful message returned by the insurance company server, and sending the insurance successful message to the employer terminal and/or the administrative terminal so that the employer and/or the administrative staff can check the insurance successful message.
Optionally, the processor 302, after sending the application information to the insurance company server, is further operable to: receiving a claim settlement message uploaded by a home administration terminal, or an employer terminal, or a management terminal, wherein the claim settlement message comprises order information, work order information, claim payment details, claim payment account information and a claim payment attachment; generating a claim settlement file according to the claim settlement message; sending the claim file to an insurance company server for the insurance company server to execute claim settlement operation according to the claim file and generate a claim settlement result; and sending the claim settlement result returned by the insurance company server to a home administration terminal, an employer terminal or a management terminal.
Correspondingly, the embodiment of the application also provides a computer readable storage medium storing the computer program. The computer-readable storage medium stores a computer program, and the computer program, when executed by one or more processors, causes the one or more processors to perform the steps in the method embodiment of fig. 2.
The communication component of fig. 3 described above is configured to facilitate communication between the device in which the communication component is located and other devices in a wired or wireless manner. The device where the communication component is located can access a wireless network based on a communication standard, such as a WiFi, a 2G, 3G, 4G/LTE, 5G and other mobile communication networks, or a combination thereof. In an exemplary embodiment, the communication component receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, the communication component further includes a Near Field Communication (NFC) module to facilitate short-range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, Ultra Wideband (UWB) technology, Bluetooth (BT) technology, and other technologies.
The power supply assembly of fig. 3 described above provides power to the various components of the device in which the power supply assembly is located. The power components may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for the device in which the power component is located.
In addition, the server may further include a display and an audio component.
The display includes a screen, which may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation.
An audio component configurable to output and/or input an audio signal. For example, the audio component includes a Microphone (MIC) configured to receive an external audio signal when the device in which the audio component is located is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signal may further be stored in a memory or transmitted via a communication component. In some embodiments, the audio assembly further comprises a speaker for outputting audio signals.
In the above device embodiment of the present application, the server obtains order information of the housekeeping staff, information of the housekeeping company, information of the housekeeping staff uploaded by the housekeeping terminal, and information of the employer uploaded by the employer terminal; automatically generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the information of the housekeeping company, the information of the housekeeping personnel and the information of the employer and the housekeeping service relationship among the housekeeping company, the information of the housekeeping personnel and the information of the employer; generating insurance application starting time and insurance withdrawal time according to the service starting time and the service ending time in the order information; and when the insurance application time is up, the insurance application information is sent to the insurance company server to carry out automatic insurance application and insurance application operation. After the server generates the order information, the server automatically applies insurance and refunds to the housekeeping personnel and the employers, and the insurance processing efficiency is improved. In addition, the condition that the manual insurance is not timely put into operation to cause the leakage of insurance is avoided; the guarantee cost waste caused by untimely manual guarantee release is avoided; the claim settlement process is simplified, and the claim settlement efficiency is greatly improved.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include transitory computer readable media (transient media), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. An on-line household insurance application method is suitable for a server in a household insurance application system and is characterized by comprising the following steps:
acquiring order information of home staff, home company information, home staff information uploaded by a home terminal and employer information uploaded by an employer terminal;
generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the housekeeping company information, the housekeeping personnel information and the employer information and the housekeeping service relationship among the housekeeping company information, the housekeeping personnel information and the employer information;
generating an application starting time and a withdrawal time according to the service starting time and the service ending time in the order information;
and when the insurance application time is up, the insurance application information is sent to an insurance company server so that the insurance company server can provide insurance service for the housekeeping personnel and the employer until the insurance withdrawal time.
2. The method of claim 1, wherein generating an application start time and a withdrawal time based on the service start time and the service end time in the order information comprises:
generating an insurance start time according to the service start time in the order information; and
and generating the refund time according to the service ending time in the order information.
3. The method of claim 2, wherein generating an application start time based on the service start time in the order information comprises:
and calculating the insuring time according to the service starting time and the first preset buffer time in the order information.
4. The method of claim 2, wherein generating a refund time based on the end of service time in the order information comprises:
acquiring service ending time in order information as the guarantee-back time; wherein the application time is earlier than the service start time; or,
and calculating the refund time according to the service ending time and the second preset buffer time in the order information, wherein the refund time is later than the service ending time.
5. The method of claim 1, wherein after sending the application information to an insurance company server, the method further comprises:
monitoring whether the guarantee-back time is reached;
if so, sending a guarantee-withdrawal instruction to the insurance company server so that the insurance company server can execute a guarantee-withdrawal operation according to the guarantee-withdrawal instruction;
and receiving a refund success message returned by the insurance company server, and sending the refund success message to the employer terminal and/or the administrative terminal so that the employer and/or the administrative staff can view the refund success message.
6. The method of claim 1, wherein after sending the application information to an insurance company server, the method further comprises:
receiving a claim settlement message uploaded by a home administration terminal, or an employer terminal, or a management terminal, wherein the claim settlement message comprises order information, work order information, claim payment details, claim payment account information and claim payment accessories;
generating a claim settlement file according to the claim settlement message;
sending the claim file to an insurance company server for the insurance company server to execute claim settlement operation according to the claim file and generate a claim settlement result;
and sending the claim settlement result returned by the insurance company server to a home administration terminal, or an employer terminal, or a management terminal.
7. A system for home insurance, comprising: a home terminal, an employer terminal, a server and an insurance company server;
the household terminal is used for responding to the operation of inputting information by household personnel, acquiring household personnel information and uploading the household personnel information to the server;
the employer terminal is used for responding to the operation of information input by an employer, acquiring employer information and uploading the employer information to the server;
the server is used for acquiring order information of the housekeeping personnel, housekeeping company information, the housekeeping personnel information uploaded by the housekeeping terminal and employer information uploaded by the employer terminal; generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the housekeeping company information, the housekeeping personnel information and the employer information and the housekeeping service relationship among the housekeeping company information, the housekeeping personnel information and the employer information; generating an application starting time and a withdrawal time according to the service starting time and the service ending time in the order information; when the insurance application time is up, the insurance application information is sent to an insurance company server;
and the insurance company server is used for providing insurance service for the housekeeping personnel and the employers until the insurance refunding time according to the insurance application information sent by the server.
8. The system of claim 7, further comprising: a management terminal;
the management terminal is used for responding to the input operation of the claim settlement information of management personnel, acquiring the claim settlement information and uploading the claim settlement information to the server, wherein the claim settlement information comprises order information, work order information, claim payment details, claim payment account information and claim payment accessories.
9. A server, comprising: a memory and a processor;
the memory to store one or more computer instructions;
the processor to execute the one or more computer instructions to:
acquiring order information of home staff, home company information, home staff information uploaded by a home terminal and employer information uploaded by an employer terminal;
generating insurance application information for applying insurance to the housekeeping personnel and the employer according to the housekeeping company information, the housekeeping personnel information and the employer information and the housekeeping service relationship among the housekeeping company information, the housekeeping personnel information and the employer information;
generating an application starting time and a withdrawal time according to the service starting time and the service ending time in the order information;
and when the insurance application time is up, the insurance application information is sent to an insurance company server so that the insurance company server can provide insurance service for the housekeeping personnel and the employer until the insurance withdrawal time.
10. A computer-readable storage medium storing a computer program, wherein the computer program, when executed by one or more processors, causes the one or more processors to perform the steps of the method of any one of claims 1-6.
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| CN202110003984.9A CN112700337A (en) | 2021-01-04 | 2021-01-04 | Method, equipment and storage medium for household online insurance application |
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| CN202110003984.9A CN112700337A (en) | 2021-01-04 | 2021-01-04 | Method, equipment and storage medium for household online insurance application |
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| CN113689304A (en) * | 2021-09-14 | 2021-11-23 | 广州天天有活信息科技有限公司 | Method for automatically purchasing insurance for master by system |
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