CN112686583A

CN112686583A - Method and system for generating automatic handling flow of civil aviation event

Info

Publication number: CN112686583A
Application number: CN202110270094.4A
Authority: CN
Inventors: 罗谦; 刘洋; 毛健; 夏欢; 陈肇欣; 梅刚; 赵宇涵; 李建斌; 杜雨弦; 李怡凡
Original assignee: Second Research Institute of CAAC
Current assignee: Second Research Institute of CAAC
Priority date: 2021-03-12
Filing date: 2021-03-12
Publication date: 2021-04-20

Abstract

The invention provides a method and a system for generating an automatic processing flow of a civil aviation event, wherein the method is applied to a system for generating an automatic processing flow of a civil aviation event; the method comprises the following steps: acquiring event information of an event to be processed; determining an event type and an event grade corresponding to the event to be processed according to the event information; determining an automatic handling process according to the event type and the event grade; the automatic handling process is used for indicating a business system for processing the event to be processed and a processing task of the business system aiming at the event to be processed. The method can automatically generate the automatic processing flow, so that a plurality of service systems and corresponding service departments butted by the automatic processing flow generation system of the civil aviation event can respond to and process the event to be processed according to the automatic processing flow. The problem of low coordination work efficiency caused by a large number of business systems and business departments in a civil aviation airport is solved, and the processing efficiency and the smoothness of events to be processed by each business system and each business department are improved.

Description

Method and system for generating automatic handling flow of civil aviation event

Technical Field

The invention relates to the field of civil aviation event processing, in particular to a method and a system for generating an automatic processing flow of a civil aviation event.

Background

The operation management and control of the civil aviation airport refers to a management mode and means for improving the normal operation efficiency of the airport under the condition that the airport is based on safety. The autonomous operation control of the civil aviation airport refers to that the civil aviation airport needs to take part in manual work in daily operation flow to be handed to a machine to realize intelligent processing so as to get rid of the problem that negative effects are generated on operation due to low efficiency, subjectivity errors and the like caused by manual work according to relevant policies and self development trends. Functional systems for processing corresponding affairs are arranged in all functional departments of civil aviation airports. However, as there are many functional departments and many corresponding application systems in a civil aviation airport, a large number of civil aviation events can be solved smoothly only by the cooperation of the multiple functional departments and the application systems, which leads to a problem that the event processing logic between different application systems needs to be perfect.

Disclosure of Invention

In view of the above, the present invention provides a method and a system for generating an automatic handling process of a civil aviation event, which at least partially solve the problems in the prior art.

According to one aspect of the disclosure, a method for generating an automatic treatment flow of a civil aviation event is provided, which is applied to a first system, and the first system is connected with a plurality of different second systems;

the method comprises the following steps:

acquiring event information of an event to be processed;

determining an event type and an event grade corresponding to the event to be processed according to the event information;

determining an automatic handling flow according to the event type and the event level;

wherein the automatic handling flow is used for indicating the second system for handling the to-be-handled event and a processing task of the second system for the to-be-handled event.

In an exemplary embodiment of the present disclosure, each of the second systems corresponds to at least one business department, and each of the business departments has a corresponding department level;

determining an event type and an event grade corresponding to the event to be processed according to the event information, wherein the determining comprises the following steps:

according to the event information, determining an event type corresponding to the event to be processed, and determining at least one initial handling department corresponding to the event type from a plurality of business departments;

and determining the event grade according to the event information, wherein the event grade is used for indicating the department grade of the business department capable of processing the event to be processed.

In an exemplary embodiment of the present disclosure, the determining an automatic handling flow according to the event type and the event level includes:

determining a preset disposal flow corresponding to the event grade according to the event grade;

and determining a determined automatic handling flow corresponding to the event to be processed according to the event type, the initial handling department, the event grade and the preset handling flow.

In an exemplary embodiment of the present disclosure, the determining, according to the event type, the initial handling department, the event level, and the preset handling procedure, an automatic handling procedure corresponding to the event to be processed includes:

determining at least one actual treatment department from at least one initial treatment department according to the event grade;

confirming an actual disposal flow according to the actual disposal department, the event type and the preset disposal flow;

generating an automatic treatment flow according to the event type and the actual treatment flow.

In an exemplary embodiment of the present disclosure, the generating an automatic treatment flow according to the event type and the actual treatment flow includes:

determining information collaborative logic among different actual treatment departments according to the event type;

and generating the automatic disposal flow according to the information collaborative logic and the actual disposal flow.

In an exemplary embodiment of the disclosure, after determining an automatic handling procedure according to the event type and the event level, the method further comprises:

and storing the information data generated in the automatic processing flow generation process.

In an exemplary embodiment of the present disclosure, before the obtaining of the event information of the event to be processed, the method further includes:

setting a department division table corresponding to a plurality of business departments;

the department division table is used for indicating at least one of the following:

and the department grade, department responsibility, personnel composition and responsibility area corresponding to each business department.

In an exemplary embodiment of the present disclosure, the event information includes at least one of:

event name, pre-event, event occurrence reason, whether it is illegal, event influence, event related personnel, event related department, area to which the event belongs, event location, event time, whether it is in flight, affected subject, and affected subject profile.

In an exemplary embodiment of the disclosure, the collaboration logic includes at least one of:

the system comprises an extraction data logic, a transmission data logic, an exchange data logic, a processing data logic, a generation data logic and a data transmission interface.

According to one aspect of the disclosure, a civil aviation event automatic handling flow generation system is provided, which is docked with a plurality of different business systems;

the automatic processing flow generation system for civil aviation events comprises:

the event acquisition module is used for acquiring event information of the event to be processed;

the event classification module is used for determining the event type corresponding to the event to be processed according to the event information;

the event grading module is used for determining the event grade corresponding to the event to be processed according to the event information;

the flow generation module is used for determining an automatic handling flow according to the event type and the event grade;

wherein the automatic handling flow is used for indicating the business system for processing the to-be-processed event and the processing task of the business system for the to-be-processed event.

The invention provides a method for generating an automatic processing flow of a civil aviation event, which is applied to a first system and can analyze and process the event to be processed by receiving event information of the event to be processed to obtain an event type and an event grade of the event to be processed. And obtaining an automatic handling flow for solving the event to be processed through the event type and the event level processing. And the second systems and the corresponding business departments butted by the first system can respond and process the events to be processed according to the automatic processing flow. The problem of low coordination work efficiency caused by a large number of business systems and business departments in a civil aviation airport is solved, and the processing efficiency and the smoothness of events to be processed by each business system and each business department are improved.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 schematically shows a flow chart of a method for generating an automatic handling flow of civil aviation events.

Fig. 2 schematically shows a preset handling flow diagram corresponding to a primary event involved in the method.

Fig. 3 schematically shows an actual handling flow diagram corresponding to one aircraft oil leakage event involved in the method.

Fig. 4 schematically shows a block diagram of a civil aviation event automatic handling flow generation system.

Detailed Description

Embodiments of the present invention will be described in detail below with reference to the accompanying drawings.

It should be noted that, in the case of no conflict, the features in the following embodiments and examples may be combined with each other; moreover, all other embodiments that can be derived by one of ordinary skill in the art from the embodiments disclosed herein without making any creative effort fall within the scope of the present disclosure.

It is noted that various aspects of the embodiments are described below within the scope of the appended claims. It should be apparent that the aspects described herein may be embodied in a wide variety of forms and that any specific structure and/or function described herein is merely illustrative. Based on the disclosure, one skilled in the art should appreciate that one aspect described herein may be implemented independently of any other aspects and that two or more of these aspects may be combined in various ways. For example, an apparatus may be implemented and/or a method practiced using any number of the aspects set forth herein. Additionally, such an apparatus may be implemented and/or such a method may be practiced using other structure and/or functionality in addition to one or more of the aspects set forth herein.

The embodiment provides a method for generating an automatic handling flow of a civil aviation event, which can be applied to a first system, wherein the first system is connected with a plurality of different second systems. The first system can be a civil aviation event automatic handling flow generation system. Accordingly, the present invention can also be applied to other electronic devices capable of implementing the method, such as computers, servers, cloud processors, etc., but it is not necessary to attach to the electronic devices of the entity, and the method can be implemented by using a certain code or computing power carrier. In this embodiment, an automatic processing flow generation system for civil aviation events is taken as an example for description.

The automatic processing flow generation system of the civil aviation event applied by the method can be butted with a plurality of second systems corresponding to civil aviation airports, and the second systems can be business systems, so that the business systems can process the event to be processed according to the automatic processing flow generated by the method and issue processing tasks to corresponding business departments and related personnel. Correspondingly, the plurality of business systems can be different due to different functions, and certainly, the business systems can also be embodied in different department grades of corresponding business departments. Meanwhile, the business systems can be allowed to have certain superposition on functions or functions.

Specifically, referring to fig. 1, the method includes the following steps:

step S100, event information of the event to be processed is obtained. The event to be processed and the corresponding event information can be obtained through manual input of workers, and also can be obtained through information input of corresponding detection equipment or identification equipment. The event information may include at least one of: event name, pre-event, event occurrence reason, whether it is illegal, event influence, event related personnel, event related department, area to which the event belongs, event location, event time, whether it is in flight, affected subject, and affected subject profile. Because the processing modes, event types and the like of different events to be processed have certain differences, it can be understood that the required event information can be confirmed according to specific events when different events to be processed are processed.

Step S300, according to the event information, determining the event type and the event grade corresponding to the event to be processed.

Step S500, determining an automatic handling process according to the event type and the event grade.

Step S700, sending the automatic handling process to the corresponding at least one business system.

It is understood that, in the basic condition, the present embodiment is to provide a method for generating an automatic treatment flow, and therefore, the step S700 is to execute the corresponding step of the automatic treatment flow. The production method alone is not necessarily an essential step.

In this embodiment, the generation method is based on a civil aviation event automatic handling process generation system, so that the implementation subject of each step may be the system, or may be different function modules corresponding to the system, and the embodiment is not particularly limited.

The invention provides a method for generating an automatic processing flow of a civil aviation event, which is applied to a system for generating the automatic processing flow of the civil aviation event and can analyze and process the event to be processed by receiving event information of the event to be processed to obtain an event type and an event grade of the event to be processed. And obtaining an automatic handling flow for solving the event to be processed through the event type and the event level processing. And a plurality of service systems which are butted by the automatic processing flow generation system of the civil aviation event and corresponding service departments can respond to and process the event to be processed according to the automatic processing flow. The problem of low coordination work efficiency caused by a large number of business systems and business departments in a civil aviation airport is solved, and the processing efficiency and the smoothness of events to be processed by each business system and each business department are improved.

In an exemplary embodiment of the present disclosure, each of the business systems corresponds to at least one business department, and each of the business departments has a corresponding department level. The department level can represent the administrative level of the corresponding department in the civil aviation airport on one hand, and can also represent the processing capacity of the events to be processed in different levels and the like.

Step S300 may specifically include:

step S310, according to the event information, determining an event type corresponding to the event to be processed, and determining at least one initial handling department corresponding to the event type from a plurality of business departments.

Step S330, determining the event grade according to the event information, wherein the event grade is used for indicating the department grade of the business department capable of processing the event to be processed.

It is to be understood that the determined initial treatment department is a business department that is capable of responding to or processing the event to be processed. But in some civil aviation airports, the same business department may exist in a plurality of departments with different grades, or different grades of processing departments required by different events, and the like. In this embodiment, in order to avoid the reasons of missed selection or wrong selection of the business department, when the initial handling department is determined according to the event type, the department level of the initial handling department may be considered, and all corresponding business departments may be confirmed as much as possible. Accordingly, the determined event level may be used to indicate a business level of a business segment required to process the event to be processed. So that when the automatic disposal flow is generated, the corresponding business department can be selected more accurately.

In this embodiment, when implemented, step S310 may be implemented by an event classification module in the automatic civil aviation event handling process generation system. Step S330 may be implemented according to the event classification module of the system. Through the mutual independent setting of the modules of concrete implementation, mutual interference of information is avoided, and the accuracy of a processing result is improved. Of course, in some embodiments, two modules may be configured to be implemented as the same module.

In an exemplary embodiment of the present disclosure, the method further comprises:

step S400, according to the event grade, determining a preset disposal flow corresponding to the event grade.

The preset handling process is a standardized or standardized handling process for handling civil aviation events of different event levels, and can also be understood as the most comprehensive handling process at the level. The preset handling process may correspond to one or more of each event class, and may be specifically set according to an actual situation. The event grade can be obtained by combing the current operating situation and historical data of the airport service, determining the operating subject, responsibility, a cooperation mode, an information interaction mechanism and the like of the airport and finding out the grade difference among airport departments. The prefabricated disposal process can be obtained by establishing an airport department interaction framework capable of covering all airport business chains by researching responsibility association and difference among airport departments and perfecting missing departments in the framework by combining the current business situation and requirements. In this embodiment, when implemented specifically, step S400 may be implemented specifically by a operation and control integrated module in the automatic civil aviation event handling process generation system. The operation and control integrated module can be prestored with a plurality of preset disposal processes corresponding to different event grades.

Accordingly, step S500 may include:

step S510, determining a determined automatic handling procedure corresponding to the event to be processed according to the event type, the initial handling department, the event level, and the preset handling procedure.

When the method is implemented specifically, a plurality of preset disposal flows can be selected through the event type, the event grade and the determined initial disposal department, or the determined preset disposal flows are modified to obtain the automatic disposal flows. Thus, the loss of key links can be avoided. Meanwhile, the preset disposal flow is preset, so that on-site generation is not needed, and corresponding calculated amount can be reduced in the process of obtaining the automatic disposal flow based on the preset disposal flow, so that the generation efficiency is improved.

In an exemplary embodiment of the present disclosure, step S510 includes:

step S511, determining at least one actual disposal department from at least one initial disposal department according to the event level. Since the initial treatment departments determined in the above steps are not considered in department level, the determined initial treatment departments often have a larger number of departments with actual needs. In order to avoid waste of manpower and material resources, an actual disposal department needs to be determined in at least one initial disposal department according to the determined event level. The actual handling department is the department that actually is to respond to the currently processed event to be processed. It should be noted that, in practical applications, a plurality of business departments with the same level and the same or similar functions may exist in the same business department at the same level, and when determining the actual disposal department, the actual disposal department may be determined in the business departments according to the current human condition, the task amount, the current business processing capability of the business departments, the event level and the emergency degree of the current event to be processed, and other factors.

Step S513, confirming an actual disposal flow according to the actual disposal department, the event type, and the preset disposal flow.

In this embodiment, when implemented, step 511 and step S513 may be implemented by an information combining module in the automatic civil aviation event handling flow generating system.

In some cases, the preset disposal flow includes all business departments at the corresponding event level, so that when the actual disposal flow is determined, the preset disposal flow needs to be modified according to the determined actual disposal department and the event type to obtain the actual disposal flow.

It should be noted that the actual disposal procedure and the preset disposal procedure may only include interaction procedures and specific processing tasks between different business departments or business systems.

Step S515, generating an automatic disposition procedure according to the event type and the actual disposition procedure.

Since in some cases the actual handling flow only includes interaction flows and specific processing tasks between different business departments or business systems. However, different business systems need to perform information interaction and the like when actually performing cooperative transaction processing. Therefore, in order to enable a plurality of business systems to better cooperate, an automatic handling flow needs to be generated according to the event type and the actual handling flow.

Specifically, step S515 includes:

step S516, determining information collaborative logic among different actual treatment departments according to the event type.

Step S517, generating the automatic disposal flow according to the information collaborative logic and the actual disposal flow.

Wherein the collaboration logic includes at least one of: the system comprises an extraction data logic, a transmission data logic, an exchange data logic, a processing data logic, a generation data logic and a data transmission interface.

In the actual processing process, in the process of information interaction of two departments, when different civil aviation events are processed, the information collaborative logics between the two departments may also be different, so when the information collaborative logics are determined, not only the specific number of two or more parties of the actual processing departments in the information interaction needs to be determined, but also specific analysis and processing are performed according to the event types, and therefore the accurate information collaborative logics are determined. And generating an automatic disposal flow according to the information collaborative logic and the actual disposal flow. Therefore, the automatic disposal process can be directly applied to a plurality of actual disposal departments and corresponding business systems. Enabling multiple departments and systems to achieve smooth and automated event processing.

In this embodiment, when implemented specifically, step S515 may be implemented specifically by a data coordination module in the automatic civil aviation event handling process generation system.

In a specific implementation, before step S100, the method may include:

step S101, a department division table corresponding to a plurality of business departments is set.

The department division table is used for indicating at least one of the following: and the department grade, department responsibility, personnel composition and responsibility area corresponding to each business department. The department division table can be set according to information such as specific department information, airport grade, airport department setting and the like of the civil aviation airport. In determining the initial treatment department and the actual treatment department, the determination may be made according to the department division table.

It is to be noted that, in this embodiment, the data collaboration module may automatically identify the data collaboration logic with repeatability and fixity in each type of business event by recording the data collaboration manually performed in the process of performing each civil aviation event in the business development practice of the airport by using a machine learning algorithm. In particular, the main methods are summarized as follows

1. And recording all data collaborative content existing in each business event.

2. And analyzing the data collaborative content to find out which data collaborative relations are fixed aiming at different events.

3. And analyzing the development process of the historical business events, and finding out the business links in which the fixed data collaborative relationship is generated, and which departments and systems are involved, and how the fixed data collaborative relationship is interacted.

4. And (4) by carrying out statistical analysis on the historical records, determining the sequence of data collaboration in each type of service event, and generating the logic of data collaboration.

special data requirements are acquired.

Accordingly, in performing step S515, an automated treatment flow may be generated or modified according to special data requirements.

In actual implementation, due to some sudden new events or events with certain particularity, when the existing modules generate the automatic handling flow, a situation that an error cannot be generated or is generated may occur. In order to deal with this problem, in the present embodiment, a special input path is provided, so that special data requirements for such events can be acquired, and generation or modification of the automatic treatment flow is assisted according to the special data requirements.

and step S900, storing the information data generated in the automatic disposal flow generation process. Through the storage of the information data, the method can be used for training each module of the automatic processing flow generation system of the civil aviation event in the later period, and can also be used for tracing and debugging the event processing in the later period.

In this embodiment, when implemented, step S900 may be implemented by an information storage module in the automatic civil aviation event handling process generation system.

To further illustrate the generation method provided by the present embodiment, the present embodiment provides a practical implementation case for reference and understanding.

The specific description is as follows:

s1: business analysis

Before the operation of the integrated module is used, the airport business needs to be deeply researched, the control level of departments involved in all business handling processes in the airport is determined, and after control missing nodes are perfected, a department framework is recorded into the module. In addition, according to deep research of business and department level framework, different level event handling processes are constructed, and the integrated module is also recorded and operated.

S2: pending event and event information reception

After a new event to be processed is generated in the operation process of the airport, the event information in the event to be processed is simultaneously and respectively transmitted to the event classification module and the event grading module.

For an aircraft oil leak event, the incoming business requirements are:

the details of the aircraft oil leakage event are investigated, the problem of the aircraft oil leakage is solved, involved passengers, luggage, goods and mails and the like are reasonably arranged, and the normal operation of the flights of the aircraft is recovered as soon as possible.

Event information passed to the event classification and event ranking module includes, but is not limited to, the following:

the oil leakage of the eagle flight aircraft which is out of the port occurs, the aircraft carries 259 passengers and 631 pieces of luggage on the runway of the flight area, the situation that the large-area oil leakage pollutes the runway surface is not found for a while, the safe flight of the flight is influenced, and the timely treatment is needed.

S3: transformation of events to be processed

When a new event is transmitted, the information is extracted, analyzed and converted by the event classification module and the event classification module respectively, the event classification module judges the event type corresponding to the event and all business department information required in the processing flow, and the event classification module converts the event into the corresponding event grade. The output result of the event classification model is directly transmitted to the information combination module, and the output result of the event classification model is transmitted to the operation control integration module.

For an aircraft oil leakage event, the event classification module judges that the departments required by the aircraft oil leakage treatment are as follows according to the event characteristics:

a first-level department: operation control center, stock safety supervision department

And (4) secondary department: flight area management, ground service, aviation clothes and flight supervision post

And a third-level department: oil company, fire protection

The event grading module judges the grade of the aircraft oil leakage event as follows: an airport level.

S4: generation of automated treatment flows

The to-be-processed events and the corresponding event grades output by the event grading mode are transmitted to the operation and control integrated module, and a department grade frame which is perfectly constructed according to the real airport service data and a preset disposal flow which is established based on the department grade frame and can correspond to various complicated grade events are stored in the module. Therefore, the module can call and output the handling flow framework of the event according to the requirement, and the handling flow framework is transmitted to the information combination module.

It should be noted that, because conventional event handling lacks a normative flow in the initial stage of research, it is difficult to establish a structural normative model, but as the research on real business details gradually perfects the level framework of the airport department, and in combination with the deep research on historical business data, we find that the complicated and greatly different event handling flows can be completely classified into three flow frameworks according to the level of the event. The frames of the department level and the three event processing flows are all objective rules obtained based on deep research on airport real business and business handling historical data, and the problem that a unified frame is lacked in traditional event handling is solved.

For the aircraft oil leakage event, a preset handling process of the airport-level event is called according to the airport-level event judged by the event classification model.

S5 Generation of actual treatment department interaction logic

In the information combination module, all grade departments related to the event obtained by the event classification module are combined with a preset disposal flow produced by the operation and control integrated module to obtain an actual disposal flow in the event disposal process, and data are transmitted to the data cooperation module.

It should be noted that, because the event classification model does not make a determination of the grade, the departments involved in the generated event processing include department information under all three grades, but the final processing flow department interaction framework needs to be formulated according to the specific grade of the event obtained by the event classification model. The control duty of the first-level department corresponds to the highest control department of the airport-level events, the control duty of the second-level department corresponds to the highest control department of the area-level events, and the control duty of the third-level department corresponds to the highest control department of the department-level events. For example, the event classification is determined as an area-level event, the operation and control integrated model outputs an area-level event handling process, and only the second-level and third-level sections of the sections obtained by the event classification model are applied to corresponding positions in the process frame.

For the aircraft oil leakage event, because the event is judged as a primary event by the grading module, all related departments in three levels needing the judgment of the event classification model in the preset handling process are required. For example, the processing main body in fig. 2 is the primary operation department operation and control center and the primary security department stock monitoring department, the secondary department area OC is flight management, the secondary department flow OC is flight service, ground service and flight supervision post, the tertiary treatment role is oil company and fire protection, and the part in the framework is indicated as none because the event does not need the intervention of the external treatment role. The specific actual processing flow after completing the information combination is shown in fig. 3.

S6: generation of automated treatment flows

The event category and the actual handling process are transmitted into the data cooperation module, department information is correspondingly converted into specific application systems and data transmission among the systems in the module, and the data are exported after the conversion is completed.

S7: data storage

The data and the judgment results generated by various service requirement analyses and modules performed by the system are filed in the information storage module, so that data support can be provided for later statistics and further analysis related work.

For the aircraft oil leakage event, the analysis and judgment results generated by the modules can be filed, and the analysis and judgment results are combined with oil leakage event data of other aircraft to form an information data network, so that statistics and related analysis can be performed on information such as the occurrence frequency, the event grade, the cause and the like of the event, and relevant optimization and adjustment suggestions can be provided for safe operation and management and control strategies of the aircraft in an airport.

Referring to fig. 4, according to an aspect of the present disclosure, there is provided a system for generating an automatic handling flow of a civil aviation event, where the system is interfaced with a plurality of different business systems;

The flow generation module may be subdivided into: the system comprises an operation and control integrated module, an information combination module and a data cooperation module.

And the operation and control integrated module is used for determining a preset disposal flow corresponding to the event grade according to the event grade.

And the information combining module is used for determining at least one actual treatment department from at least one initial treatment department according to the event grade. And confirming an actual disposal flow according to the actual disposal department, the event type and the preset disposal flow.

The system can also comprise an information storage module for storing the information data generated in the automatic treatment process generation process.

The specific details of each module in the above-mentioned automatic civil aviation event handling flow generation system have been described in detail in the corresponding information processing method, and therefore are not described herein again.

Moreover, although the steps of the methods of the present disclosure are depicted in the drawings in a particular order, this does not require or imply that the steps must be performed in this particular order, or that all of the depicted steps must be performed, to achieve desirable results. Additionally or alternatively, certain steps may be omitted, multiple steps combined into one step execution, and/or one step broken down into multiple step executions, etc.

Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiments of the present disclosure may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to enable a computing device (which may be a personal computer, a server, a mobile terminal, or a network device, etc.) to execute the method according to the embodiments of the present disclosure.

In an exemplary embodiment of the present disclosure, an electronic device capable of implementing the above method is also provided.

As will be appreciated by one skilled in the art, aspects of the present invention may be embodied as a system, method or program product. Thus, various aspects of the invention may be embodied in the form of: an entirely hardware embodiment, an entirely software embodiment (including firmware, microcode, etc.) or an embodiment combining hardware and software aspects that may all generally be referred to herein as a "circuit," module "or" system.

An electronic device according to this embodiment of the invention. The electronic device is only an example and should not bring any limitation to the function and the scope of use of the embodiments of the present invention.

The electronic device is in the form of a general purpose computing device. Components of the electronic device may include, but are not limited to: the at least one processor, the at least one memory, and a bus connecting the various system components (including the memory and the processor).

Wherein the storage stores program code executable by the processor to cause the processor to perform steps according to various exemplary embodiments of the present invention as described in the "exemplary methods" section above.

The memory may include readable media in the form of volatile memory, such as Random Access Memory (RAM) and/or cache memory, and may further include Read Only Memory (ROM).

The storage may also include a program/utility having a set (at least one) of program modules including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.

The bus may be any of several types of bus structures including a memory bus or memory controller, a peripheral bus, an accelerated graphics port, a processor, or a local bus using any of a variety of bus architectures.

The electronic device may also communicate with one or more external devices (e.g., keyboard, pointing device, bluetooth device, etc.), with one or more devices that enable a user to interact with the electronic device, and/or with any devices (e.g., router, modem, etc.) that enable the electronic device to communicate with one or more other computing devices. Such communication may be through an input/output (I/O) interface. Also, the electronic device may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the internet) via a network adapter. As shown, the network adapter communicates with other modules of the electronic device over a bus. It should be appreciated that although not shown in the figures, other hardware and/or software modules may be used in conjunction with the electronic device, including but not limited to: microcode, device drivers, redundant processors, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, among others.

Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiments of the present disclosure may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to enable a computing device (which may be a personal computer, a server, a terminal device, or a network device, etc.) to execute the method according to the embodiments of the present disclosure.

In an exemplary embodiment of the present disclosure, there is also provided a computer-readable storage medium having stored thereon a program product capable of implementing the above-described method of the present specification. In some possible embodiments, aspects of the invention may also be implemented in the form of a program product comprising program code means for causing a terminal device to carry out the steps according to various exemplary embodiments of the invention described in the above section "exemplary methods" of the present description, when said program product is run on the terminal device.

The program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

A computer readable signal medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable signal medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device.

Program code embodied on a readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.

Program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).

Furthermore, the above-described figures are merely schematic illustrations of processes involved in methods according to exemplary embodiments of the invention, and are not intended to be limiting. It will be readily understood that the processes shown in the above figures are not intended to indicate or limit the chronological order of the processes. In addition, it is also readily understood that these processes may be performed synchronously or asynchronously, e.g., in multiple modules.

It should be noted that although in the above detailed description several modules or units of the device for action execution are mentioned, such a division is not mandatory. Indeed, the features and functionality of two or more modules or units described above may be embodied in one module or unit, according to embodiments of the present disclosure. Conversely, the features and functions of one module or unit described above may be further divided into embodiments by a plurality of modules or units.

The above description is only for the specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.

Claims

1. A generation method of an automatic handling process of a civil aviation event is characterized by being applied to a first system;

the method comprises the following steps:

acquiring event information of an event to be processed;

wherein the automatic handling flow is used for indicating a second system for processing the to-be-processed event and a processing task of the second system for the to-be-processed event.

2. The method for generating an automatic handling flow of civil aviation events according to claim 1,

3. The method according to claim 2, wherein determining an automatic handling procedure according to the event type and the event level comprises:

4. The method for generating the automatic handling process of the civil aviation event according to claim 3, wherein the determining an automatic handling process corresponding to the event to be handled according to the event type, the initial handling department, the event level and the preset handling process includes:

5. The method according to claim 4, wherein the generating an automatic handling flow according to the event type and the actual handling flow comprises:

6. The method of generating an automated handling procedure for civil aviation events according to claim 1, wherein after said determining an automated handling procedure according to said event type and said event class, said method further comprises:

7. The method for generating an automatic civil aviation event handling flow according to claim 1, wherein before the obtaining event information of the event to be processed, the method further comprises:

8. The method of generating an automatic handling flow of civil aviation events according to claim 1, wherein said event information includes at least one of:

9. The method of generating an automated handling flow of civil aviation events according to claim 5, wherein said collaborative logic comprises at least one of:

10. A civil aviation event automatic handling flow generation system is characterized in that: the automatic civil aviation event handling flow generation system is connected with a plurality of different business systems;