CN112651518B - Product interaction method, device, computer equipment and storage medium - Google Patents
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Abstract
The application relates to a product interaction method, a product interaction device, computer equipment and a storage medium. The method comprises the following steps: receiving monitoring information of each part sent by the Internet of things equipment; judging whether a target part to be replaced exists in the Internet of things equipment according to the monitoring information; if yes, acquiring a target part interaction address from a resource pool according to the part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address about each part received from an interaction platform through an application program interface; and sending the target spare and accessory part interaction address to a client so that the client interacts through the target spare and accessory part interaction address. The method can improve the interaction efficiency of the product.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a product interaction method, apparatus, computer device, and storage medium.
Background
With the development of computer technology, equipment manufacturers detect sold equipment through an equipment operation and maintenance service system to judge whether spare and accessory parts in the equipment need to be replaced or not. When detecting that the spare and accessory parts in the equipment need to be replaced, when informing the equipment user of the spare and accessory parts needing to be replaced through the equipment operation and maintenance service system, the equipment user cannot be informed of the interactive address of purchasing the spare and accessory parts needing to be replaced synchronously, so that the efficiency of product interaction of the equipment user is lower.
Disclosure of Invention
In view of the foregoing, it is desirable to provide a product interaction method, apparatus, computer device, and storage medium that can improve interaction efficiency.
A method of product interaction, the method comprising:
Receiving monitoring information of each part sent by the Internet of things equipment;
Judging whether a target part to be replaced exists in the Internet of things equipment according to the monitoring information;
if yes, acquiring a target part interaction address from a resource pool according to the part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address about each part received from an interaction platform through an application program interface;
and sending the target spare and accessory part interaction address to a client so that the client interacts through the target spare and accessory part interaction address.
In one embodiment, the method further comprises:
Receiving part interaction addresses and part identifiers which are returned by the interaction platform and related to parts to be interacted through the application program interface; the part identifier of the part to be interacted is an identifier uploaded to the interaction platform by a device manufacturer, so that the interaction platform generates a part interaction address matched with the part identifier;
generating an address association table according to the spare and accessory part interaction address and the spare and accessory part identification, and storing the address association table in the resource pool;
the obtaining the target part interaction address from the resource pool according to the part identifier corresponding to the target part comprises the following steps:
and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the method further comprises:
Receiving incremental data sent by the interactive platform through the application program interface;
Judging whether the address association table stores the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If yes, updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If not, the spare and accessory interaction address and the spare and accessory identification in the incremental data are stored in the address association table.
In one embodiment, the method further comprises:
Creating the application program interface;
Establishing a communication connection with the interactive platform and transmitting data through the application program interface;
the receiving, by the application program interface, the part interaction address and the part identifier returned by the interaction platform includes:
And receiving the returned spare and accessory part interaction address and the spare and accessory part identification from the interaction platform which establishes the communication connection based on the application program interface.
In one embodiment, the method further comprises:
extracting the position information of the target spare and accessory parts from the monitoring information;
determining part identifiers corresponding to the target parts according to the position information;
after the target part interaction address is obtained from the resource pool according to the part identifier corresponding to the target part, the method further comprises:
And sending the target spare and accessory part interaction address and the position information of the target spare and accessory part to a client side, so that the client side can replace the target spare and accessory part with the interaction spare and accessory part according to the position information after acquiring the interaction spare and accessory part through the target spare and accessory part interaction address.
A product interaction device, the device comprising:
the receiving module is used for receiving the monitoring information of each part sent by the Internet of things equipment;
The judging module is used for judging whether the target spare and accessory parts to be replaced exist in the internet of things equipment according to the monitoring information;
The acquisition module is used for acquiring the target part interaction address from the resource pool according to the part identifier corresponding to the target part if the target part interaction address is the same as the target part; each part interaction address in the resource pool is a network interaction address about each part received from an interaction platform through an application program interface;
and the sending module is used for sending the target part interaction address to the client so that the client interacts through the target part interaction address.
In one embodiment, the apparatus further comprises:
The receiving module is used for receiving the spare and accessory part interaction address and the spare and accessory part identification which are returned by the interaction platform and related to the spare and accessory parts to be interacted through the application program interface; the part identifier of the part to be interacted is an identifier uploaded to the interaction platform by a device manufacturer, so that the interaction platform generates a part interaction address matched with the part identifier;
The generating module is used for generating an address association table according to the part interaction address and the part identifier, and storing the address association table in the resource pool;
The acquisition module is further configured to:
and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the apparatus further comprises:
The receiving module is further used for receiving the incremental data sent by the interaction platform through the application program interface;
the judging module is further used for judging whether the matched spare and accessory part interaction addresses and/or spare and accessory part identifiers are stored in the address association table according to the incremental data;
the updating module is used for updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data if the spare and accessory part interaction address and the accessory part identification are matched;
And the storage module is used for storing the spare and accessory part interaction address and the spare and accessory part identification in the incremental data in the address association table if not.
In one embodiment, the apparatus further comprises:
The creation module is used for creating the application program interface;
the establishing module is used for establishing communication connection with the interactive platform and transmitting data through the application program interface;
the receiving module is further configured to receive, based on the application program interface, the returned part interaction address and the part identifier from the interaction platform that has established the communication connection.
In one embodiment, the apparatus further comprises:
the extraction module is used for extracting the position information of the target spare and accessory parts from the monitoring information;
The determining module is used for determining the part identifier corresponding to the target part according to the position information;
the sending module is further configured to send the target part interaction address and the position information of the target part to a client, so that the client obtains the interaction part through the target part interaction address, and then replaces the target part with the interaction part according to the position information.
In the above embodiment, the server receives the monitoring information of each part sent by the internet of things device, determines whether the target part to be replaced exists in the internet of things device according to the monitoring information, and if so, acquires the target part interaction address from the resource pool according to the part identifier corresponding to the target part. Each part interaction address in the resource pool is a network interaction address about each part received by the server from the interaction platform through the application program interface. And finally, the server sends the target spare and accessory part interaction address to the client. The server obtains the part interaction address from the interaction platform through the application program interface, so that the client can conduct product interaction according to the part interaction address, the part interaction address is obtained through other ways when the fact that the target part needing to be replaced exists is not needed, and the efficiency of obtaining the part interaction address is improved, and therefore the product interaction efficiency is improved.
A product interaction system, the system comprising:
The interaction platform is used for sending part interaction addresses of all parts in the Internet of things equipment to the operation and maintenance server;
the operation and maintenance service side is used for receiving the part interaction address sent by the interaction platform through an application program interface and storing the part interaction address and the part identifier corresponding to the part into a resource pool;
the internet of things device is used for collecting monitoring information of all parts;
The operation and maintenance server is further configured to receive the monitoring information of each part sent by the internet of things device; judging whether a target part to be replaced exists in the Internet of things equipment according to the monitoring information; if yes, acquiring a target part interaction address from a resource pool according to the part identifier corresponding to the target part; the target spare and accessory part interaction address is sent to a client;
and the client is used for interacting through the target spare and accessory part interaction address.
In one embodiment, the system further comprises:
The equipment manufacturing party is used for uploading the part identifiers corresponding to the parts to be interacted to the interaction platform;
the interaction platform is further used for generating a part interaction address matched with the part identifier and returning the part interaction address and the part identifier to the operation and maintenance service side;
The operation and maintenance service side is further configured to receive, through the application program interface, the part interaction address and the part identifier, which are returned by the interaction platform and related to the part to be interacted with; generating an address association table according to the spare and accessory part interaction address and the spare and accessory part identification, and storing the address association table in the resource pool; and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the system further comprises:
The operation and maintenance server is further used for receiving the incremental data sent by the interaction platform through the application program interface; judging whether the address association table stores the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If yes, updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If not, the spare and accessory interaction address and the spare and accessory identification in the incremental data are stored in the address association table.
In one embodiment, the system further comprises:
The operation and maintenance server is also used for creating the application program interface; establishing a communication connection with the interactive platform and transmitting data through the application program interface;
the interaction platform is further configured to send the part interaction address and the part identifier to the operation and maintenance server that establishes the communication connection based on the application program interface;
The operation and maintenance service side is further configured to receive, based on the application program interface, the returned part interaction address and the part identifier from the interaction platform that has established the communication connection.
In one embodiment, the system further comprises:
The operation and maintenance service side is further used for extracting the position information of the target spare and accessory parts from the monitoring information; determining part identifiers corresponding to the target parts according to the position information; after a target part interaction address is obtained from a resource pool according to the part identifier corresponding to the target part, the target part interaction address and the position information of the target part are sent to a client;
The client is further used for acquiring interaction spare and accessory parts through the target spare and accessory part interaction address; and replacing the target spare and accessory part with the interaction spare and accessory part according to the position information.
In the above embodiment, the interaction platform sends the interaction address of the parts in the internet of things device to the operation and maintenance server through the application program interface. And the operation and maintenance service side receives the part interaction address through the application program interface and stores the part interaction address and the part identification into the resource pool. The monitoring information of each spare and accessory part is collected by the internet of things equipment and is sent to the operation and maintenance server. When the operation and maintenance server judges that the target spare and accessory parts to be replaced exist in the Internet of things equipment according to the received monitoring information, the target spare and accessory part interaction address is obtained from the resource pool according to the spare and accessory part identification corresponding to the target spare and accessory parts and is sent to the client. And the client interacts through the target spare and accessory part interaction address. Therefore, when judging that the target spare and accessory parts to be replaced exist, the operation and maintenance service side can obtain the interaction address of the target spare and accessory parts through the application program interface and send the interaction address to the client side, so that the client side performs product interaction through the target spare and accessory part interaction address sent by the operation and maintenance service side, the interaction address is not required to be obtained through other off-line paths, the efficiency of obtaining the interaction address is improved, and the product interaction efficiency is improved.
A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor implements the steps of the product interaction method when executing the computer program.
A computer readable storage medium having stored thereon a computer program, characterized in that the computer program when executed by a processor implements the steps of the product interaction method.
Drawings
FIG. 1 is an application environment diagram of a product interaction method in one embodiment;
FIG. 2 is a flow chart of a method of product interaction in one embodiment;
FIG. 3 is a flow chart of a method for obtaining an interactive address of a target part in one embodiment;
FIG. 4 is a flow diagram of a method of processing incremental data in one embodiment;
FIG. 5 is a flow chart of receiving a part interaction address through an application program interface in one embodiment;
FIG. 6 is a block diagram of a product interaction device in one embodiment;
FIG. 7 is a block diagram of a product interaction device in another embodiment;
Fig. 8 is an internal structural diagram of a computer device in one embodiment.
Detailed Description
The present application will be described in further detail with reference to the drawings and examples, in order to make the objects, technical solutions and advantages of the present application more apparent. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the application.
The product interaction method provided by the application can be applied to an application environment shown in figure 1. The server 102 receives the monitoring information of each part sent by the internet of things device 108, and determines whether a target part to be replaced exists in the internet of things device 108 according to the monitoring information. If yes, the server 102 acquires the target part interaction address from the resource pool according to the part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address for each part received from the interaction platform 104 through the application program interface. The server 102 sends the target part interaction address to the client 106, so that the client 106 interacts through the target part interaction address.
The server 102 may be implemented as a stand-alone server or a server cluster including a plurality of servers. The interactive platform 104 is a network platform that provides online product interactive services. The clients 106 may be, but are not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices. The internet of things device 108 may be any of a variety of devices that establish an internet of things communication connection with a server.
In one embodiment, as shown in fig. 2, a product interaction method is provided, and the method is applied to the server in fig. 1 for illustration, and includes the following steps:
s202, the server receives monitoring information of all parts sent by the Internet of things equipment.
The Internet of things equipment is equipment which establishes communication connection with the server according to a network protocol of the Internet of things. And the server establishes communication connection with the Internet of things equipment, and authorizes the Internet of things equipment to send data to the server. The internet of things equipment collects monitoring information of all parts through sensors installed in the equipment and sends the collected monitoring information to a server through the internet of things.
The monitoring information is information which is acquired by the Internet of things equipment through a sensor and used for monitoring the running condition of each part. The monitoring information may be infrared information, image information, pressure values, device vibration frequency, etc. The internet of things equipment can collect various monitoring information aiming at each part and send the collected monitoring information to the server.
S204, the server judges whether target spare and accessory parts to be replaced exist in the Internet of things equipment according to the monitoring information.
After the server obtains the monitoring information, the server judges the operation condition of each part in the internet of things equipment according to the monitoring information, for example, judges whether the parts are worn, failed or not, and whether the operation parameters meet the requirements, for example, judges whether the rotation frequency reaches the preset frequency or not, and the like. If the server judges that the spare parts cannot normally operate, the spare parts which cannot normally operate are determined to be target spare parts to be replaced.
The server can judge whether the spare and accessory parts need to be replaced according to one monitoring information corresponding to each spare and accessory part, and can comprehensively judge according to various monitoring information corresponding to each spare and accessory part so as to determine whether the spare and accessory parts need to be replaced. For example, the server judges that the spare and accessory parts are worn according to the image information of the surface of the spare and accessory parts and cannot be used continuously, and the server determines that the spare and accessory parts are target spare and accessory parts to be replaced. For example, the server judges that the vibration frequency is lower than a preset frequency value according to the vibration frequency of the spare and accessory parts collected by the sensor, and judges that cracks appear on the surfaces of the spare and accessory parts according to the infrared information collected by the sensor, and then the server determines that the spare and accessory parts are target spare and accessory parts to be replaced.
S206, if yes, the server acquires the target part interaction address from the resource pool according to the part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address for each part received from the interaction platform through the application program interface.
The parts identifier is an identifier corresponding to each part. For example, the internet of things device is a lathe, and a part of a bearing in the lathe is identified as lathe-001. The resource pool is used for uniformly storing and managing heterogeneous data acquired from different sources. The server receives network interaction addresses for the parts from the interaction platform through the application program interface and stores the received network interaction addresses in the resource pool.
The parts and components interaction address is a network interaction address for interacting parts and components, and provides a channel for interacting parts and components. For example, it may be a web link, or a URL (Uniform Resource Locator, uniform resource location) address, etc.
The interaction platform is a platform for providing spare and accessory part interaction services. The interaction platform generates corresponding spare and accessory part interaction addresses for each spare and accessory part, so that the client can send an interaction request for the spare and accessory parts to the interaction platform through the spare and accessory part interaction addresses. The interaction platform can also generate corresponding part description information for each part, and the parts are described through the part description information. For example, the component description information may include the height, width, function, operation parameters, and the like of the component. The operating parameter may be, for example, a rated voltage, a rated power, etc.
The application program interface is a set of definitions and protocols, and provides a set of methods for the server, so that the server can acquire the interaction addresses of parts and components in the interaction platform through the methods provided by the application program interface. After the interaction platform acquires the part interaction address and the part description information, the part interaction address and the part description information are encapsulated through different data encapsulation formats, and the encapsulated data packet is sent to a server. The interaction platform negotiates with the server to determine the format in which the data is encapsulated.
And S208, the server sends the target spare and accessory part interaction address to the client so that the client interacts through the target spare and accessory part interaction address.
The client is a terminal for managing the Internet of things equipment. When the server determines that the target spare and accessory parts need to be replaced, a replacement instruction is sent to the client, and a spare and accessory part interaction address is sent to the client, so that the client can interact the spare and accessory parts through the spare and accessory part interaction address, and a new interaction spare and accessory part is obtained. When the server sends the part interaction address to the client, the server can also send part description information of the target part, so that the client can know whether the part provided by the interaction platform is the part to be interacted or not according to the part description information, whether the requirement can be met or not, and the client can also know the using method of the part through the part description information and the like.
In the above embodiment, the server receives the monitoring information of each part sent by the internet of things device, determines whether the target part to be replaced exists in the internet of things device according to the monitoring information, and if so, acquires the target part interaction address from the resource pool according to the part identifier corresponding to the target part. Each part interaction address in the resource pool is a network interaction address about each part received by the server from the interaction platform through the application program interface. And finally, the server sends the target spare and accessory part interaction address to the client. The server obtains the part interaction address from the interaction platform through the application program interface, so that the client can conduct product interaction according to the part interaction address, the part interaction address is obtained through other ways when the fact that the target part needing to be replaced exists is not needed, and the efficiency of obtaining the part interaction address is improved, and therefore the product interaction efficiency is improved.
In one embodiment, as shown in fig. 3, the server obtaining the target part interaction address includes the following steps:
s302, the server receives the spare and accessory part interaction address and the spare and accessory part identification, which are returned by the interaction platform and related to the spare and accessory parts to be interacted, through the application program interface; the part identifier of the part to be interacted is an identifier uploaded to the interaction platform by the equipment manufacturer, so that the interaction platform generates a part interaction address matched with the part identifier.
S304, the server generates an address association table according to the spare and accessory part interaction address and the spare and accessory part identification, and stores the address association table in the resource pool.
S306, acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
The equipment manufacturer distributes corresponding part identifiers for the produced parts, and then sends the part identifiers and the part description information corresponding to the parts to the interaction platform so as to interact the parts through the service provided by the interaction platform. After receiving the part identification and the part description information, the interaction platform generates a part interaction address matched with the part identification and sends the part interaction address and the part identification to the server.
The address association table is a list storing part identifications and part interaction addresses matched with the part identifications. After the server obtains the part identifier corresponding to the target part, the address association table is searched for the target part interaction address matched with the part identifier.
And uploading the part identifiers corresponding to the parts produced by the equipment manufacturer to the interaction platform by the server, so that the interaction platform generates matched part interaction addresses according to the part identifiers. And then the interaction platform returns the part interaction address to the server through the application program interface, and the server stores the part identification and the part interaction address in the address association table. Therefore, when the spare and accessory parts needing to be replaced exist in the internet of things equipment, the server can search the target spare and accessory part interaction address in the address association table and send the target spare and accessory part interaction address to the client. Therefore, the server can provide the target spare and accessory part interaction address for the client, and the product interaction efficiency is improved.
In one embodiment, as shown in FIG. 4, the server obtaining incremental data through an application program interface includes the steps of:
S402, the server receives the incremental data sent by the interactive platform through the application program interface.
S404, the server judges whether the matched spare and accessory part interaction addresses and/or spare and accessory part identifiers are stored in the address association table according to the incremental data.
And S406, if yes, the server updates the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data.
S408, if not, the server stores the spare and accessory interaction address and the spare and accessory identification in the incremental data in the address association table.
The incremental data is newly generated data after the server sends the part identifier and the part interaction address matched with the part identifier to the server last time. The incremental data comprises part identifiers and part interaction addresses, and can also comprise part description information.
The server searches the address association table and judges whether the part identification and the part interaction address in the incremental data are already stored in the address association table. If the address association table does not store the part identifiers and the part interaction addresses in the incremental data, the server stores the incremental data in the address association table. If the spare part identifiers or the spare part interaction addresses in the incremental data are already stored in the address association table, the server judges whether the spare part identifiers and the spare part interaction addresses which are matched with each other in the incremental data are identical to the spare part identifiers and the spare part interaction addresses stored in the address association table, and if the spare part identifiers and the spare part interaction addresses are not identical to the spare part identifiers, the server updates the matched spare part interaction addresses and/or the spare part identifiers according to the incremental data. For example, after receiving the incremental data, the server finds that the part interaction addresses are different for some identical part identifiers in the incremental data and the address association table, and updates the part interaction addresses in the address association table according to the part interaction addresses in the incremental data.
The interactive platform only sends the incremental data to the server when generating the incremental data, instead of sending all the part identifiers and part interactive addresses to the server every time, so that the pressure of data transmission is reduced, and the data transmission efficiency is improved. The server updates the address association table according to the incremental data or stores the incremental data in the address association table, so that the data in the address association table can be updated and stored in time, the client can acquire the latest spare and accessory part interaction address, product interaction can be conveniently carried out, and the product interaction efficiency is improved.
In one embodiment, as shown in fig. 5, the server obtaining the part interaction address from the interaction platform includes the following steps:
s502, the server creates an application program interface.
S504, the server establishes a communication connection with the interactive platform and transmits data through an application program interface.
S506, the server receives the returned spare part interaction address and the spare part identification from the interaction platform with the communication connection established based on the application program interface.
The application program interface is a set of definitions and protocols, and provides a set of methods for the server, so that the server can acquire the interaction addresses of parts and components in the interaction platform through the methods provided by the application program interface. After creating the application program interface, the server establishes communication connection with the interactive platform through the application program interface. The server then negotiates with the interactive platform to determine a data format in which the interactive platform transmits data to the server. After the interaction platform obtains the part interaction address and the part identifier, the part interaction address and the part identifier are encapsulated through a data encapsulation format negotiated with the server, and the encapsulated data packet is sent to the server. In one embodiment, the server may also encapsulate the part description information in a specific data format, and send the encapsulated part description information to the server through the application program interface.
The server establishes a channel for acquiring data from the interactive platform by creating an application program interface, so that the server can acquire the part identification and the corresponding part interaction address from the interactive platform through the application program interface. Therefore, when the spare and accessory parts needing to be replaced exist in the Internet of things equipment, the target spare and accessory part interaction address acquired from the interaction platform can be sent to the client, and the product interaction efficiency is improved.
In one embodiment, the server extracts the location information of the target part from the monitoring information; determining part identifiers corresponding to the target parts according to the position information; acquiring a target part interaction address from a resource pool according to a part identifier corresponding to the target part; and sending the target spare and accessory part interaction address and the position information of the target spare and accessory part to the client so that the client can replace the target spare and accessory part with the interaction spare and accessory part according to the position information after acquiring the interaction spare and accessory part through the target spare and accessory part interaction address.
The position information is information representing the position of the target part in the internet of things device. After the server obtains the position information of the target spare and accessory parts, the server can determine what the target spare and accessory parts are according to the position information of the target spare and accessory parts, for example, the spare and accessory parts at a certain position in the internet of things equipment are gears, and after the server obtains the position information of the spare and accessory parts, the server can determine that the gears in the internet of things equipment need to be replaced through the position information. Then, the server acquires the part identification of the gear, and acquires the target part interaction address from the resource pool through the part identification. The server simultaneously sends the target part interaction address and the position information to the client, and the client can install the interaction part at a corresponding position in the Internet of things equipment according to the position information after obtaining the interaction part through the target part interaction address.
In one embodiment, a product interaction system is provided that includes an interaction platform, an operation and maintenance server, an internet of things device, and a client.
The interaction platform is used for sending network interaction addresses of all parts in the Internet of things equipment to the operation and maintenance server;
the operation and maintenance server is used for receiving the network interaction address sent by the interaction platform through the application program interface and storing the part interaction address and the part identification corresponding to the part into the resource pool;
the internet of things equipment is used for collecting monitoring information of all parts;
The operation and maintenance server is also used for receiving monitoring information of all parts sent by the Internet of things equipment; judging whether target spare and accessory parts to be replaced exist in the Internet of things equipment according to the monitoring information; if yes, acquiring a target part interaction address from the resource pool according to the part identifier corresponding to the target part; transmitting the target spare and accessory part interaction address to a client;
And the client is used for interacting through the target spare and accessory part interaction address.
The monitoring information of each part is information collected by a sensor in the Internet of things equipment. The target spare parts to be replaced are spare parts which are faulty, worn or cannot normally operate. The application program interface is a set of definition and protocol, and provides a set of methods for the server, so that the server can acquire the interaction address of the parts in the interaction platform through the method provided by the application program interface. After the interaction platform acquires the part interaction address and the part description information, the part interaction address and the part description information are encapsulated through different data encapsulation formats, and the encapsulated data packet is sent to a server. The interaction platform negotiates with the server to determine the format in which the data is encapsulated. The resource pool is used for uniformly storing and managing heterogeneous data acquired from different sources. The server receives network interaction addresses for the parts from the interaction platform through the application program interface and stores the received network interaction addresses in the resource pool.
The operation and maintenance service party is a service party for performing remote online diagnosis, overhaul and other after-sales operations on the running Internet of things equipment. The operation and maintenance service side provides support for operation, maintenance, part repair/replacement and the like of the client equipment in a remote connection mode. When the operation and maintenance service side judges that the target spare and accessory parts to be replaced exist in the Internet of things equipment through the monitoring information, the target spare and accessory part interaction address is obtained from the resource pool according to the spare and accessory part identification corresponding to the target spare and accessory parts, and the target spare and accessory part interaction address is sent to the client side.
In the above embodiment, the interaction platform sends the interaction address of the parts in the internet of things device to the operation and maintenance server through the application program interface. And the operation and maintenance service side receives the part interaction address through the application program interface and stores the part interaction address and the part identification into the resource pool. The monitoring information of each spare and accessory part is collected by the internet of things equipment and is sent to the operation and maintenance server. When the operation and maintenance server judges that the target spare and accessory parts to be replaced exist in the Internet of things equipment according to the received monitoring information, the target spare and accessory part interaction address is obtained from the resource pool according to the spare and accessory part identification corresponding to the target spare and accessory parts and is sent to the client. And the client interacts through the target spare and accessory part interaction address. Therefore, when judging that the target spare and accessory parts to be replaced exist, the operation and maintenance service side can obtain the interaction address of the target spare and accessory parts through the application program interface and send the interaction address to the client side, so that the client side performs product interaction through the target spare and accessory part interaction address sent by the operation and maintenance service side, the interaction address is not required to be obtained through other off-line paths, the efficiency of obtaining the interaction address is improved, and the product interaction efficiency is improved.
In one embodiment, the system further comprises:
the equipment manufacturing party is used for uploading the part identifiers corresponding to the parts to be interacted to the interaction platform;
The interaction platform is also used for generating part interaction addresses matched with the part identifiers and returning the part interaction addresses and the part identifiers to the operation and maintenance server;
The operation and maintenance server is also used for receiving the part interaction address and the part identification which are returned by the interaction platform and related to the part to be interacted through the application program interface; generating an address association table according to the part interaction address and the part identifier, and storing the address association table in a resource pool; and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the system further comprises:
The operation and maintenance server is also used for receiving the incremental data sent by the interactive platform through the application program interface; judging whether the address association table stores the matched spare and accessory part interaction addresses and/or spare and accessory part identifiers according to the incremental data;
if yes, updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If not, the spare and accessory interaction address and the spare and accessory identification in the incremental data are stored in an address association table.
In one embodiment, the system further comprises:
The operation and maintenance server is also used for creating an application program interface; establishing communication connection with the interactive platform and transmitting data through an application program interface;
the interaction platform is also used for sending the spare and accessory part interaction address and the spare and accessory part identification to the operation and maintenance server which establishes communication connection based on the application program interface;
the operation and maintenance server is also used for receiving returned spare and accessory part interaction addresses and spare and accessory part identifiers from the interaction platform with the communication connection established based on the application program interface.
In one embodiment, the system further comprises:
The operation and maintenance server is also used for extracting the position information of the target spare and accessory parts from the monitoring information; determining part identifiers corresponding to the target parts according to the position information; after the target part interaction address is obtained from the resource pool according to the part identifier corresponding to the target part, the target part interaction address and the position information of the target part are sent to the client;
The client is also used for acquiring the interaction spare and accessory parts through the target spare and accessory part interaction address; and replacing the target spare and accessory parts with the interactive spare and accessory parts according to the position information.
It should be understood that, although the steps in the flowcharts of fig. 2-5 are shown in order as indicated by the arrows, these steps are not necessarily performed in order as indicated by the arrows. The steps are not strictly limited to the order of execution unless explicitly recited herein, and the steps may be executed in other orders. Moreover, at least some of the steps in fig. 2-5 may include multiple steps or stages that are not necessarily performed at the same time, but may be performed at different times, nor does the order in which the steps or stages are performed necessarily performed in sequence, but may be performed alternately or alternately with at least a portion of the steps or stages in other steps or other steps.
In one embodiment, as shown in FIG. 6, there is provided a product interaction device comprising: a receiving module 602, a judging module 604, an obtaining module 606, and a sending module 608, wherein:
The receiving module 602 is configured to receive monitoring information of each part sent by the internet of things device;
the judging module 604 is configured to judge whether a target part to be replaced exists in the internet of things device according to the monitoring information;
The obtaining module 606 is configured to obtain, if yes, a target part interaction address from the resource pool according to a part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address related to each part and received from the interaction platform through the application program interface;
and the sending module 608 is configured to send the target part interaction address to the client, so that the client interacts with the target part interaction address.
In the above embodiment, the server receives the monitoring information of each part sent by the internet of things device, determines whether the target part to be replaced exists in the internet of things device according to the monitoring information, and if so, acquires the target part interaction address from the resource pool according to the part identifier corresponding to the target part. Each part interaction address in the resource pool is a network interaction address about each part received by the server from the interaction platform through the application program interface. And finally, the server sends the target spare and accessory part interaction address to the client. The server obtains the part interaction address from the interaction platform through the application program interface, so that the client can conduct product interaction according to the part interaction address, the part interaction address is obtained through other ways when the fact that the target part needing to be replaced exists is not needed, and the efficiency of obtaining the part interaction address is improved, and therefore the product interaction efficiency is improved.
In one embodiment, as shown in fig. 7, the apparatus further comprises:
The receiving module 602 is configured to receive, through the application program interface, a part interaction address and a part identifier about a part to be interacted, which are returned by the interaction platform; the part identifier of the part to be interacted is an identifier uploaded to the interaction platform by a device manufacturer, so that the interaction platform generates a part interaction address matched with the part identifier;
a generating module 610, configured to generate an address association table according to the part interaction address and the part identifier, and store the address association table in the resource pool;
the obtaining module 606 is further configured to:
and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the apparatus further comprises:
the receiving module 602 is further configured to receive, through an application program interface, incremental data sent by the interaction platform;
The judging module 604 is further configured to judge whether the address association table stores the matched part interaction address and/or the part identifier according to the incremental data;
An updating module 612, configured to update the matched part interaction address and/or the part identifier according to the incremental data if yes;
And the storage module 614 is configured to store the spare and accessory interaction address and the spare and accessory identifier in the incremental data in the address association table if not.
In one embodiment, the apparatus further comprises:
A creation module 616 for creating an application program interface;
a setting up module 618 for setting up a communication connection with the interactive platform and transmitting data via the application program interface;
the receiving module 602 is further configured to receive, based on the application program interface, the returned part interaction address and the part identifier from the interaction platform that has established the communication connection.
In one embodiment, the apparatus further comprises:
an extracting module 620, configured to extract the position information of the target part from the monitoring information;
a determining module 622, configured to determine a part identifier corresponding to the target part according to the location information;
The sending module 608 is further configured to send the target part interaction address and the position information of the target part to the client, so that the client replaces the target part with the interaction part according to the position information after obtaining the interaction part through the target part interaction address.
For specific limitations of the product interaction device, reference may be made to the above limitations of the product interaction method, and no further description is given here. The various modules in the product interaction apparatus described above may be implemented in whole or in part by software, hardware, and combinations thereof. The above modules may be embedded in hardware or may be independent of a processor in the computer device, or may be stored in software in a memory in the computer device, so that the processor may call and execute operations corresponding to the above modules.
In one embodiment, a computer device is provided, which may be a server, and the internal structure of which may be as shown in fig. 8. The computer device includes a processor, a memory, and a network interface connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, computer programs, and a database. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage media. The database of the computer device is for storing product interaction data. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a product interaction method.
It will be appreciated by those skilled in the art that the structure shown in FIG. 8 is merely a block diagram of some of the structures associated with the present inventive arrangements and is not limiting of the computer device to which the present inventive arrangements may be applied, and that a particular computer device may include more or fewer components than shown, or may combine some of the components, or have a different arrangement of components.
In one embodiment, a computer device is provided comprising a memory and a processor, the memory having stored therein a computer program, the processor when executing the computer program performing the steps of: receiving monitoring information of each part sent by the Internet of things equipment; judging whether target spare and accessory parts to be replaced exist in the Internet of things equipment according to the monitoring information; if yes, acquiring a target part interaction address from the resource pool according to the part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address related to each part and received from the interaction platform through the application program interface; and sending the target part interaction address to the client so that the client interacts through the target part interaction address.
In one embodiment, the processor when executing the computer program further performs the steps of: receiving part interaction addresses and part identifiers which are returned by the interaction platform and related to parts to be interacted through an application program interface; the part identification of the part to be interacted is the identification uploaded to the interaction platform by the equipment manufacturer, so that the interaction platform generates a part interaction address matched with the part identification; generating an address association table according to the part interaction address and the part identifier, and storing the address association table in a resource pool; and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the processor when executing the computer program further performs the steps of: receiving incremental data sent by an interactive platform through an application program interface; judging whether the address association table stores the matched spare and accessory part interaction addresses and/or spare and accessory part identifiers according to the incremental data; if yes, updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data; if not, the spare and accessory interaction address and the spare and accessory identification in the incremental data are stored in an address association table.
In one embodiment, the processor when executing the computer program further performs the steps of: creating an application program interface; establishing communication connection with the interactive platform and transmitting data through an application program interface; and receiving returned spare and accessory part interaction addresses and spare and accessory part identifiers from the interaction platform with the communication connection established based on the application program interface.
In one embodiment, the processor when executing the computer program further performs the steps of: extracting the position information of the target spare and accessory parts from the monitoring information; determining part identifiers corresponding to the target parts according to the position information; and sending the target spare and accessory part interaction address and the position information of the target spare and accessory part to the client so that the client can replace the target spare and accessory part with the interaction spare and accessory part according to the position information after acquiring the interaction spare and accessory part through the target spare and accessory part interaction address.
In one embodiment, a computer readable storage medium is provided having a computer program stored thereon, which when executed by a processor, performs the steps of: receiving monitoring information of each part sent by the Internet of things equipment; judging whether target spare and accessory parts to be replaced exist in the Internet of things equipment according to the monitoring information; if yes, acquiring a target part interaction address from the resource pool according to the part identifier corresponding to the target part; each part interaction address in the resource pool is a network interaction address related to each part and received from the interaction platform through the application program interface; and sending the target part interaction address to the client so that the client interacts through the target part interaction address.
In one embodiment, the computer program when executed by the processor further performs the steps of: receiving part interaction addresses and part identifiers which are returned by the interaction platform and related to parts to be interacted through an application program interface; the part identification of the part to be interacted is the identification uploaded to the interaction platform by the equipment manufacturer, so that the interaction platform generates a part interaction address matched with the part identification; generating an address association table according to the part interaction address and the part identifier, and storing the address association table in a resource pool; and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
In one embodiment, the computer program when executed by the processor further performs the steps of: receiving incremental data sent by an interactive platform through an application program interface; judging whether the address association table stores the matched spare and accessory part interaction addresses and/or spare and accessory part identifiers according to the incremental data; if yes, updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data; if not, the spare and accessory interaction address and the spare and accessory identification in the incremental data are stored in an address association table.
In one embodiment, the computer program when executed by the processor further performs the steps of: creating an application program interface; establishing communication connection with the interactive platform and transmitting data through an application program interface; and receiving returned spare and accessory part interaction addresses and spare and accessory part identifiers from the interaction platform with the communication connection established based on the application program interface.
In one embodiment, the computer program when executed by the processor further performs the steps of: extracting the position information of the target spare and accessory parts from the monitoring information; determining part identifiers corresponding to the target parts according to the position information; and sending the target spare and accessory part interaction address and the position information of the target spare and accessory part to the client so that the client can replace the target spare and accessory part with the interaction spare and accessory part according to the position information after acquiring the interaction spare and accessory part through the target spare and accessory part interaction address.
Those skilled in the art will appreciate that implementing all or part of the above described methods may be accomplished by way of a computer program stored on a non-transitory computer readable storage medium, which when executed, may comprise the steps of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in embodiments provided herein may include at least one of non-volatile and volatile memory. The nonvolatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical Memory, or the like. Volatile memory can include random access memory (Random Access Memory, RAM) or external cache memory. By way of illustration, and not limitation, RAM can be in various forms such as static random access memory (Static Random Access Memory, SRAM) or dynamic random access memory (Dynamic Random Access Memory, DRAM), etc.
The technical features of the above embodiments may be arbitrarily combined, and all possible combinations of the technical features in the above embodiments are not described for brevity of description, however, as long as there is no contradiction between the combinations of the technical features, they should be considered as the scope of the description.
The above examples illustrate only a few embodiments of the application, which are described in detail and are not to be construed as limiting the scope of the application. It should be noted that it will be apparent to those skilled in the art that several variations and modifications can be made without departing from the spirit of the application, which are all within the scope of the application. Accordingly, the scope of protection of the present application is to be determined by the appended claims.
Claims (10)
1. A method of product interaction, the method comprising:
Receiving monitoring information of each part sent by the Internet of things equipment;
Judging whether a target part to be replaced exists in the Internet of things equipment according to the monitoring information;
If yes, acquiring a target part interaction address from an address association table according to the part identifier corresponding to the target part; the address association table is generated according to part interaction addresses and part identifiers of parts to be interacted and stored in a resource pool, the part interaction addresses and the part identifiers are returned by an interaction platform and are received through an application program interface, and the part identifiers of the parts to be interacted are identifiers uploaded to the interaction platform by a device manufacturer so that the interaction platform generates part interaction addresses matched with the part identifiers;
and sending the target spare and accessory part interaction address to a client so that the client interacts through the target spare and accessory part interaction address.
2. The method of claim 1, wherein the determining whether the target part to be replaced exists in the internet of things device according to the monitoring information comprises:
Judging the operation condition of each part in the Internet of things equipment according to the monitoring information, wherein the judgment comprises judging whether each part is worn, whether the part is failed or not and whether the operation parameters meet the requirements or not;
If the spare parts which cannot be operated normally exist, the spare parts which cannot be operated normally are determined to be target spare parts to be replaced.
3. The method according to claim 2, wherein the method further comprises:
Receiving incremental data sent by the interactive platform through the application program interface;
Judging whether the address association table stores the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If yes, updating the matched spare and accessory part interaction address and/or the spare and accessory part identification according to the incremental data;
If not, the spare and accessory interaction address and the spare and accessory identification in the incremental data are stored in the address association table.
4. The method according to claim 2, wherein the method further comprises:
Creating the application program interface;
Establishing a communication connection with the interactive platform and transmitting data through the application program interface;
the receiving, by the application program interface, the part interaction address and the part identifier returned by the interaction platform includes:
And receiving the returned spare and accessory part interaction address and the spare and accessory part identification from the interaction platform which establishes the communication connection based on the application program interface.
5. The method according to claim 1, wherein the method further comprises:
extracting the position information of the target spare and accessory parts from the monitoring information;
determining part identifiers corresponding to the target parts according to the position information;
after the target part interaction address is obtained from the resource pool according to the part identifier corresponding to the target part, the method further comprises:
And sending the target spare and accessory part interaction address and the position information of the target spare and accessory part to a client side, so that the client side can replace the target spare and accessory part with the interaction spare and accessory part according to the position information after acquiring the interaction spare and accessory part through the target spare and accessory part interaction address.
6. A product interaction device, the device comprising:
the receiving module is used for receiving the monitoring information of each part sent by the Internet of things equipment;
The judging module is used for judging whether the target spare and accessory parts to be replaced exist in the internet of things equipment according to the monitoring information;
The acquisition module is used for acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part if yes; the address association table is generated according to part interaction addresses and part identifiers of parts to be interacted and stored in a resource pool, the part interaction addresses and the part identifiers are returned by an interaction platform and are received through an application program interface, and the part identifiers of the parts to be interacted are identifiers uploaded to the interaction platform by a device manufacturer so that the interaction platform generates part interaction addresses matched with the part identifiers; each part interaction address in the resource pool is a network interaction address about each part received from an interaction platform through an application program interface;
and the sending module is used for sending the target part interaction address to the client so that the client interacts through the target part interaction address.
7. A product interaction system, the system comprising:
The interaction platform is used for sending part interaction addresses of all parts in the Internet of things equipment to the operation and maintenance server; the parts comprise parts to be interacted, and the parts identification of the parts to be interacted is the identification uploaded to the interaction platform by the equipment manufacturer, so that the interaction platform generates a part interaction address matched with the parts identification;
the operation and maintenance service side is used for receiving the part interaction address sent by the interaction platform through an application program interface and storing the part interaction address and the part identifier corresponding to the part into a resource pool;
the internet of things device is used for collecting monitoring information of all parts;
The operation and maintenance server is further configured to receive the monitoring information of each part sent by the internet of things device; judging whether a target part to be replaced exists in the Internet of things equipment according to the monitoring information; if yes, acquiring a target part interaction address from a resource pool according to the part identifier corresponding to the target part; the target spare and accessory part interaction address is sent to a client;
and the client is used for interacting through the target spare and accessory part interaction address.
8. The system of claim 7, wherein the system further comprises:
The equipment manufacturing party is used for uploading the part identifiers corresponding to the parts to be interacted to the interaction platform;
the interaction platform is further used for generating a part interaction address matched with the part identifier and returning the part interaction address and the part identifier to the operation and maintenance service side;
The operation and maintenance service side is further configured to receive, through the application program interface, the part interaction address and the part identifier, which are returned by the interaction platform and related to the part to be interacted with; generating an address association table according to the spare and accessory part interaction address and the spare and accessory part identification, and storing the address association table in the resource pool; and acquiring the target part interaction address from the address association table according to the part identifier corresponding to the target part.
9. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor implements the steps of the method of any one of claims 1 to 5 when the computer program is executed.
10. A computer readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, implements the steps of the method of any of claims 1 to 5.
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| CN110474959B (en) * | 2019-07-12 | 2023-02-03 | 平安普惠企业管理有限公司 | Data interaction method and device, computer equipment and storage medium |
| CN110428071A (en) * | 2019-08-13 | 2019-11-08 | 软通动力信息技术有限公司 | A kind of management method of internet of things equipment, device, server and storage medium |
| CN111901357B (en) * | 2020-08-06 | 2023-08-11 | 腾讯科技（深圳）有限公司 | Remote network connection method, system, computer device and storage medium |
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| CN106716456A (en) * | 2015-06-26 | 2017-05-24 | 深圳市赛亿科技开发有限公司 | Product maintenance service system and use method therefor |
| CN108737555A (en) * | 2018-05-29 | 2018-11-02 | 蘑菇物联技术（深圳）有限公司 | Industrial equipment management method based on Internet of Things and system |
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