CN112613765A - Order processing method, system and computer readable storage medium - Google Patents
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Abstract
The invention discloses an order processing method, an order processing system and a computer readable storage medium. The order processing method comprises the following steps: splitting the commodity order into a plurality of first split orders according to the commodity supply channel and an inventory warehouse of the commodity supply channel; splitting the first splitting list into a second splitting list and a third splitting list according to the commodity form, and distributing the second splitting list for the first time according to a commodity supplier; splitting the third splitting list into a plurality of distribution orders according to the commodity attributes and preset distribution rules; a second distribution of the plurality of delivery orders is performed. The invention can establish an intelligent order processing method and realize intelligent processing of diversified orders.
Description
Technical Field
The invention relates to the field of order processing, in particular to an order processing method, an order processing system and a computer readable storage medium.
Background
With the complexity and diversified development of the service range, the existing order processing mode can not meet the service requirements, so a set of complete intelligent order processing system is needed, the order processing system can meet the requirements of multiple channels, multiple warehouses and various marketing modes and settlement modes, and the order can be correctly operated to other subsequent processes after being generated.
Disclosure of Invention
The embodiment of the invention provides an order processing method, an order processing system and a computer readable storage medium, which are used for realizing intelligent splitting of an order and meeting business requirements.
In a first aspect, the present invention provides an order processing method, where the order processing method includes:
splitting the commodity order into a plurality of first split orders according to the commodity supply channel and an inventory warehouse of the commodity supply channel;
splitting the first splitting list into a second splitting list and a third splitting list according to the commodity form, and distributing the second splitting list for the first time according to a commodity supplier; the number of the second split sheets is one or more, and the number of the third split sheets is one or more;
splitting the third splitting list into a plurality of distribution orders according to the commodity attributes and preset distribution rules;
a second distribution of the plurality of delivery orders is performed.
Optionally, before splitting the first splitting list into the second splitting list and the third splitting list according to the commodity form, the method includes:
and splitting the activity amount to each first splitting list according to the activity amount used in the order and the sales amount proportion corresponding to each first splitting list.
Optionally, the splitting the goods order into a plurality of first split orders according to the goods supplier and an inventory warehouse of the goods supplier includes:
checking commodity supply channels of all commodities in the order, and splitting the order into a plurality of first pre-splitting orders according to different commodity supply channels, wherein each first pre-splitting order corresponds to one commodity supply channel;
and checking the inventory warehouse of all the commodities in the current order in each commodity supply channel, and splitting the first pre-splitting list into a plurality of first splitting lists according to different inventory warehouses, wherein each first splitting list corresponds to the inventory warehouse of one commodity supply channel.
Optionally, the splitting the first splitting order into a second splitting order and a third splitting order according to the commodity form, and distributing the second splitting order for the first time according to the commodity supplier includes:
when the commodity of the order is judged to have the virtual commodity, the virtual commodity is split into a second splitting order and is pushed to a virtual commodity extraction/recharging platform to be distributed for the first time;
when the commodities of the order are judged to have cross-border commodities, the commodities are respectively split according to different commodity supply channels and are pushed to a cross-border service provider to be distributed for the first time;
when the goods of the order are judged to have the goods picking ticket goods, the goods picking ticket goods are respectively split according to different goods supply channels and are pushed to a goods picking ticket platform to be distributed for the first time;
and splitting other commodities in the commodities of the order into a third splitting list.
Optionally, the splitting the third splitting list into a plurality of delivery orders according to the commodity attributes and the preset delivery rules includes:
counting the volume information and the weight information of the commodities in the third splitting list;
acquiring a carrier list capable of being matched with the receiving address according to the third splitting list receiving address;
when the commodities of the third split list comprise cold chain commodities, large commodities with the volume larger than a preset volume threshold value and goods arrive at payment, screening out corresponding carriers from the carrier list, and determining a final carrier list;
determining a distribution combination according to the final carrier list, a distribution fee rule formed by the volume information, the weight information and the fee information and the commodities in the third splitting list;
determining a packaging combination according to the volume information and the information of all types of packaging boxes in the packaging consumable library;
removing delivery combination and packaging combination which cannot be realized;
determining a delivery package cost of a delivery combination and a package combination which are possible to realize;
determining a carrier delivery age for each delivery combination that is possible;
determining a carrier delivery timeliness rate for each delivery combination that may be achieved;
determining a carrier signature rate for each delivery combination that is possible;
and determining the optimal delivery combination and packaging combination according to the delivery packaging fee, the delivery timeliness of the carrier, the delivery timeliness rate of the carrier and the signing rate of the carrier to form a delivery order.
Optionally, the second distributing the multiple delivery orders includes:
pushing the optimal delivery combination and the packaging combination to a scheduling system TMS to obtain a logistics order number of each delivery order;
pushing the distribution order and the logistics order number to a transportation management system WMS;
pushing the distribution order to an e-commerce platform;
and pushing the delivery order to a CRM (management system) of the warehouse to complete the updating of the commodity order.
In a second aspect, the present invention provides an order processing system, comprising:
a memory, a processor, and a computer program stored on the memory and executable on the processor;
the computer program, when being executed by the processor, implementing the steps of the order processing method as defined in any one of the above
In a third aspect, the present invention provides a computer readable storage medium having stored thereon an order processing program which, when executed by a processor, implements the steps of the order processing method as recited in any one of the above.
By applying the technical scheme of the invention, an intelligent order processing method can be established, and intelligent processing of diversified orders is realized.
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FIG. 1 is a flow chart of an order processing method according to an embodiment of the invention.
Detailed Description
The invention discloses an order processing method, an order processing system and a computer readable storage medium, and a person skilled in the art can appropriately improve the process parameter implementation by referring to the content. It is expressly intended that all such alterations and modifications which are obvious to those skilled in the art are deemed to be incorporated herein by reference, and that the techniques of the invention may be practiced and applied by those skilled in the art without departing from the spirit, scope and range of equivalents of the invention.
In the present invention, unless otherwise specified, scientific and technical terms used herein have the meanings that are commonly understood by those skilled in the art.
In order to make those skilled in the art better understand the technical solution of the present invention, the following detailed description of the present invention is provided with reference to specific embodiments.
Example one
An embodiment of the present invention provides an order processing method, as shown in fig. 1, where the order processing method includes:
s101, splitting a commodity order into a plurality of first split orders according to a commodity supply channel and an inventory warehouse of the commodity supply channel;
s102, splitting the first splitting list into a second splitting list and a third splitting list according to the commodity form, and distributing the second splitting list for the first time according to a commodity supplier; the number of the second split sheets is one or more, and the number of the third split sheets is one or more;
s103, splitting the third splitting list into a plurality of distribution orders according to the commodity attributes and preset distribution rules;
and S104, distributing the plurality of delivery orders for the second time.
The embodiment of the invention discloses an intelligent order processing method which comprises the functions of order splitting, money amount calculation, order distribution, monitoring management updating and the like, and is designed aiming at different warehouses, different manufacturers, different commodity forms, different distribution companies and different preferential activities, so that the intelligent splitting and distribution of orders are realized, commodity managers can set commodity settlement modes, commodity forms, commodity distribution modes, commodity supplier information and the like according to conditions, the system can automatically calculate the splitting, split a complex single-commodity and multi-commodity order and distribute the complex single-commodity and multi-commodity order to different downstream systems for subsequent warehouse-out, sign-in and other processing. The invention realizes intelligent processing of diversified orders by establishing an intelligent order processing method.
The detailed implementation steps are as follows:
first, splitting the order for the first time (according to the distribution of commodity channels and warehouses where stocks are located):
wherein the splitting the order for the goods into a plurality of first split orders according to the goods supplier and the inventory warehouse of the goods supplier comprises:
checking commodity supply channels (channels for short) of all commodities in the order, splitting the order into a plurality of first pre-splitting orders according to different commodity supply channels, wherein each first pre-splitting order corresponds to one commodity supply channel;
and checking the inventory warehouse of all the commodities in the current order in each commodity supply channel, and splitting the first pre-splitting list into a plurality of first splitting lists according to different inventory warehouses, wherein each first splitting list corresponds to the inventory warehouse of one commodity supply channel.
The method specifically comprises the following steps:
1. checking the channel sources of all the commodities in the commodity order, and performing a first pre-splitting order on the order according to different channels, wherein each channel is a first pre-splitting order (such as a shark self-operated commodity, a shark manufacturer commodity and a shark third-party cooperation platform commodity);
2. checking the stock distribution condition of all the commodities in the commodity order in each channel, and performing a second pre-splitting order on the order according to different channels and different warehouses, wherein each channel-stock warehouse is a first splitting order (such as a poly shark Beijing warehouse, a poly shark Shanghai warehouse, a supplier Shenyang warehouse and a third-party platform Shenzhen warehouse);
an example of this process is: if, for example, item order A is known, item A, B, C, D, E:
a) wherein ABC belongs to the same group of shark self-operated commodities, DE belongs to the same group of shark manufacturers commodities (the same supplier);
the first pre-splitting result is: a first pre-resolution sheet 1-A, B, C; a first pre-resolution sheet 2-D, E;
b) wherein AB is in the Beijing warehouse of the poly shark, and C is in the Shanghai warehouse of the poly shark; DE Shenyang warehouse from Cekish shark manufacturer;
the second pre-splitting result is: a first resolution sheet 1-A, B; a first resolution sheet 2-C; first resolution sheet 3-D, E.
Secondly, calculating the activity amount:
that is, before splitting the first splitting list into the second splitting list and the third splitting list according to the commodity form, the method includes:
and splitting the activity amount to each first splitting list according to the activity amount used in the order and the sales amount proportion corresponding to each first splitting list.
Specifically, 1, checking all used discount activities and coupons of a commodity order, and counting the use range of each activity/coupon;
for example:
the commodity order uses activity 1, minus 30, and contains the commodity: A. c;
the merchandise order used coupon 2, minus 50 dollars, containing merchandise A, B, D;
2. splitting the discount amount of each activity/coupon according to the sales amount proportion of the usable commodities;
for example: the selling price of the commodity A is 100 yuan, and the selling price of the commodity C is 200 yuan;
the activity 1, the commodity A is split into 10 yuan, and the commodity C is split into 20 yuan;
the selling price of the commodity B is 100 yuan, and the selling price of the commodity D is 300 yuan;
the coupon 2 is formed by splitting a commodity A into 10 yuan, splitting a commodity B into 10 yuan and splitting a commodity C into 30 yuan
3. Judging the apportionment rule (platform bearing, supplier bearing and both parties bearing) of each activity/coupon, and calculating the amount of money to be borne by each activity, the coupon platform party (shark-shaped global selection) and the supplier;
for example:
order A, original price 300 Yuan.
Using the activity 2, folding 8, and configuring the rule as follows: the supplier undertakes.
And using the coupon 3 again, subtracting 50 yuan, and configuring the rule as follows: and (4) sharing the common charge.
Then, the platform side undertakes the following money amounts: 50 x 0.5 ═ 25 yuan.
The supplier undertakes the following money amounts: [ 50 × 0.5 ═ 25 yuan ] + [ 300 × (1-0.8) ═ 60 yuan ═ 85 yuan.
Thirdly, the order is distributed for the first time and split for the second time (according to the commodity form):
that is, the splitting the first splitting order into the second splitting order and the third splitting order according to the commodity form, and distributing the second splitting order for the first time according to the commodity supplier includes:
when the commodity of the order is judged to have the virtual commodity, the virtual commodity is split into a second splitting order and is pushed to a virtual commodity extraction/recharging platform to be distributed for the first time;
when the commodities of the order are judged to have cross-border commodities, the commodities are respectively split according to different commodity supply channels and are pushed to a cross-border service provider to be distributed for the first time;
when the goods of the order are judged to have the goods picking ticket goods, the goods picking ticket goods are respectively split according to different goods supply channels and are pushed to a goods picking ticket platform to be distributed for the first time;
and splitting other commodities in the commodities of the order into a third splitting list.
The method specifically comprises the following steps: 1. judging whether the ordered self-service commodities have virtual commodities, if so, splitting the virtual commodities into a single and pushing the single to a virtual commodity extracting/recharging platform (such as a shark value card and other commodities);
2. judging whether the ordered commodities have cross-border commodities, if so, splitting the ordered commodities according to different channels respectively (for example, a supplier A-a cross-border commodity 01 is greater than an order 01, a supplier B-a cross-border commodity 02, 03 is greater than an order 02, and the like), pushing the commodities to a cross-border service provider, completing three-order combination by the cross-border service provider, and pushing customs;
3. judging whether the ordered goods have the picking note goods or not, if so, splitting the picking note goods according to different channels respectively (for example, a supplier C-picking note goods 01 is greater than an order 03, and suppliers D-picking note goods 02 and 03 are greater than an order 04), pushing the goods to a picking note platform, and initiating a picking note reservation according to the reservation time and reservation information selected by a customer.
Fourthly, calculating an optimal distribution scheme and a packaging scheme:
namely, counting the volume information and the weight information of the commodities in the third splitting list;
acquiring a carrier list capable of being matched with the receiving address according to the third splitting list receiving address;
when the commodities of the third split list comprise cold chain commodities, large commodities with the volume larger than a preset volume threshold value and goods arrive at payment, screening out corresponding carriers from the carrier list, and determining a final carrier list;
determining a distribution combination according to the final carrier list, a distribution fee rule formed by the volume information, the weight information and the fee information and the commodities in the third splitting list;
determining a packaging combination according to the volume information and the information of all types of packaging boxes in the packaging consumable library;
removing delivery combination and packaging combination which cannot be realized;
determining a delivery package cost of a delivery combination and a package combination which are possible to realize;
determining a carrier delivery age for each delivery combination that is possible;
determining a carrier delivery timeliness rate for each delivery combination that may be achieved;
determining a carrier signature rate for each delivery combination that is possible;
and determining the optimal delivery combination and packaging combination according to the delivery packaging fee, the delivery timeliness of the carrier, the delivery timeliness rate of the carrier and the signing rate of the carrier to form a delivery order.
The method specifically comprises the following steps: 1. acquiring a self-operation commodity order of a third splitting list, and counting the length, width, height and weight of all commodities;
2. acquiring all carriers which can be matched with the area according to the receiving address of the customer;
3. and judging whether the ordered commodities have cold chain commodities. If so, screening out carriers supporting cold chain delivery; if not, maintaining a carrier list;
4. it is determined whether the ordered goods have large goods. If so, screening out a carrier supporting the delivery of the large piece; if not, maintaining a carrier list;
5. and judging whether the order payment mode is the payment for the delivery. If yes, screening out carriers supporting the payment of the goods delivery; if not, maintaining a carrier list;
6. calculating each distribution combination according to the finally determined carrier list, distribution fee rules (distribution unit price, first order weight, first order volume, repeat fee and the like) and the commodity list;
7. acquiring the self-service commodity orders which are pre-split in the step one, and calculating each packaging combination (namely all possibilities, such as combination A, packaging of all commodities one by using a packaging box G099, combination B, commodity 01, 02, packaging of a packaging box G031, commodity 03, packaging of a packaging box G012, combination C, commodity 01, 03, packaging of a packaging box G019 and commodity 02, packaging of a packaging box G022) according to the length, width and height of all commodities and the information of the packaging boxes of all models in a packaging consumable library;
8. comparing all the combination schemes, and removing the situation which can not be realized (for example, a delivery combination A, wherein the commodity 01 is a cold chain commodity and needs to be delivered by a carrier A, the commodity 02 is a large commodity and needs to be delivered by a carrier B, a packaging combination B, the commodity 01 and 02 are packaged in a packaging box G031, in the situation, the commodity 01 and 02 need to be delivered by different carriers, namely, the commodity 01 and 02 can not be packaged in one packaging box);
9. calculating the distribution packaging cost of each distribution combination and packaging combination scheme which is possibly realized;
10. calculating the carrier delivery time limit of each delivery combination which is possibly realized;
11. calculating the carrier delivery timeliness rate of each delivery combination which is possibly realized;
12. calculating a carrier signature yield for each delivery combination that is possible;
13. and (4) carrying out weighted sequencing on results of the delivery package fee, the delivery timeliness of the carrier, the delivery timeliness rate of the carrier and the delivery signing rate of the carrier according to a delivery strategy mode (the lowest cost is preferred, the delivery timeliness is preferred, the successful signing is preferred and the like) selected by the current system, and taking out an optimal scheme.
Fifthly, second order distribution:
that is, the second distributing the plurality of delivery orders includes:
pushing the optimal delivery combination and the packaging combination to a scheduling system TMS to obtain a logistics order number of each delivery order;
pushing the distribution order and the logistics order number to a transportation management system WMS;
pushing the distribution order to an e-commerce platform;
and pushing the delivery order to a CRM (management system) of the warehouse to complete the updating of the commodity order. For example,
1. pushing the final distribution combination and packaging combination to the TMS to obtain the logistics order number of each order;
2. pushing the distribution order and the logistics order number to the WMS system;
3. pushing the distribution order to an e-commerce platform;
4. the delivery order is pushed to the CRM system, which completes the update of the customer order information (order quantity, order amount, available points).
Sixthly, order timing monitoring
1. Monitoring the state of the cross-border order in the cross-border service provider at regular time, updating the order state in the environmental cloud system when the order state is changed, and informing the E-commerce platform; including but not limited to the following states: successful customs declaration, failed customs declaration, refund completion, delivery completion, sign-in completion, refusal to accept, return to stock completion, etc
2. Monitoring the distribution states of all orders at regular time, and recording the logistics tracks of the orders when the states of the orders are changed; including but not limited to the following states: waiting for collecting, collected, in transit, in dispatch, waiting for pick-up, signed, rejected, etc
3. The method comprises the steps of monitoring the state of an order of a third-party platform in a third-party platform system at regular time, updating the state of the order in the global cloud system when the state of the order is changed, and informing an e-commerce platform; including but not limited to the following states: refund completion, ex-warehouse completion, sign-in completion, reject in-process, reject completion, return in-process, return completion, and the like.
In the embodiment of the invention, the order is transmitted to the order processing center after being created. The system splits the order according to different channel parties and different warehouse distribution conditions. And splitting all marketing activities on the order according to the usable range and the selling price ratio of the commodities. According to the sale type and settlement mode of different commodities, various fees such as settlement fee, package fee, premium fee and the like are calculated. The delivery rules assign carriers according to different commodity attributes. And finally, distributing the processed sub-orders to various systems, such as TMS, WMS, E-commerce platforms and the like.
Example two
An embodiment of the present invention provides an order processing system, where the order processing system includes:
a memory, a processor, and a computer program stored on the memory and executable on the processor;
the computer program, when being executed by the processor, realizes the steps of the order processing method according to any one of the embodiment
EXAMPLE III
An embodiment of the present invention provides a computer-readable storage medium, where an order processing program is stored on the computer-readable storage medium, and when the order processing program is executed by a processor, the order processing program implements the steps of the order processing method according to any one of the embodiments.
In the specific implementation process of the second embodiment and the third embodiment, reference may be made to the first embodiment, and corresponding technical effects are achieved.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.
Claims (8)
1. An order processing method, characterized in that the order processing method comprises:
splitting the commodity order into a plurality of first split orders according to the commodity supply channel and an inventory warehouse of the commodity supply channel;
splitting the first splitting list into a second splitting list and a third splitting list according to the commodity form, and distributing the second splitting list for the first time according to a commodity supplier; the number of the second split sheets is one or more, and the number of the third split sheets is one or more;
splitting the third splitting list into a plurality of distribution orders according to the commodity attributes and preset distribution rules;
a second distribution of the plurality of delivery orders is performed.
2. The order processing method according to claim 1, wherein before the splitting the first splitting order into the second splitting order and the third splitting order according to the commodity form, the method comprises:
and splitting the activity amount to each first splitting list according to the activity amount used in the order and the sales amount proportion corresponding to each first splitting list.
3. The order processing method according to claim 1, wherein the splitting the order of the goods into a plurality of first split orders according to the goods supplier and an inventory warehouse of the goods supplier comprises:
checking commodity supply channels of all commodities in the order, and splitting the order into a plurality of first pre-splitting orders according to different commodity supply channels, wherein each first pre-splitting order corresponds to one commodity supply channel;
and checking the inventory warehouse of all the commodities in the current order in each commodity supply channel, and splitting the first pre-splitting list into a plurality of first splitting lists according to different inventory warehouses, wherein each first splitting list corresponds to the inventory warehouse of one commodity supply channel.
4. The order processing method according to claim 1, wherein the splitting the first splitting order into a second splitting order and a third splitting order according to the commodity form, and the first distribution of the second splitting order according to the commodity supplier comprises:
when the commodity of the order is judged to have the virtual commodity, the virtual commodity is split into a second splitting order and is pushed to a virtual commodity extraction/recharging platform to be distributed for the first time;
when the commodities of the order are judged to have cross-border commodities, the commodities are respectively split according to different commodity supply channels and are pushed to a cross-border service provider to be distributed for the first time;
when the goods of the order are judged to have the goods picking ticket goods, the goods picking ticket goods are respectively split according to different goods supply channels and are pushed to a goods picking ticket platform to be distributed for the first time;
and splitting other commodities in the commodities of the order into a third splitting list.
5. The order processing method according to any one of claims 1 to 4, wherein the splitting the third splitting order into a plurality of delivery orders according to the commodity attributes and preset delivery rules comprises:
counting the volume information and the weight information of the commodities in the third splitting list;
acquiring a carrier list capable of being matched with the receiving address according to the third splitting list receiving address;
when the commodities of the third split list comprise cold chain commodities, large commodities with the volume larger than a preset volume threshold value and goods arrive at payment, screening out corresponding carriers from the carrier list, and determining a final carrier list;
determining a distribution combination according to the final carrier list, a distribution fee rule formed by the volume information, the weight information and the fee information and the commodities in the third splitting list;
determining a packaging combination according to the volume information and the information of all types of packaging boxes in the packaging consumable library;
removing delivery combination and packaging combination which cannot be realized;
determining a delivery package cost of a delivery combination and a package combination which are possible to realize;
determining a carrier delivery age for each delivery combination that is possible;
determining a carrier delivery timeliness rate for each delivery combination that may be achieved;
determining a carrier signature rate for each delivery combination that is possible;
and determining the optimal delivery combination and packaging combination according to the delivery packaging fee, the delivery timeliness of the carrier, the delivery timeliness rate of the carrier and the signing rate of the carrier to form a delivery order.
6. The order processing method of claim 5, wherein said second dispatching of the plurality of delivery orders comprises:
pushing the optimal delivery combination and the packaging combination to a scheduling system TMS to obtain a logistics order number of each delivery order;
pushing the distribution order and the logistics order number to a transportation management system WMS;
pushing the distribution order to an e-commerce platform;
and pushing the delivery order to a CRM (management system) of the warehouse to complete the updating of the commodity order.
7. An order processing system, comprising:
a memory, a processor, and a computer program stored on the memory and executable on the processor;
the computer program realizing the steps of the order processing method according to any of claims 1-6 when being executed by the processor.
8. A computer-readable storage medium, characterized in that the computer-readable storage medium has stored thereon an order processing program which, when executed by a processor, implements the steps of the order processing method according to any one of claims 1-6.
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| CN202011575051.9A CN112613765A (en) | 2020-12-28 | 2020-12-28 | Order processing method, system and computer readable storage medium |
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| CN202011575051.9A CN112613765A (en) | 2020-12-28 | 2020-12-28 | Order processing method, system and computer readable storage medium |
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| CN202011575051.9A Pending CN112613765A (en) | 2020-12-28 | 2020-12-28 | Order processing method, system and computer readable storage medium |
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| CN113240367A (en) * | 2021-05-13 | 2021-08-10 | 北京京东振世信息技术有限公司 | Order processing method and system |
| CN114162504A (en) * | 2021-11-30 | 2022-03-11 | 北京京东振世信息技术有限公司 | Method, device, equipment and storage medium for sorting packages |
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| CN114162504A (en) * | 2021-11-30 | 2022-03-11 | 北京京东振世信息技术有限公司 | Method, device, equipment and storage medium for sorting packages |
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