CN112598366B - Automatic planning method and device for asset management approval process - Google Patents

Automatic planning method and device for asset management approval process Download PDF

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CN112598366B
CN112598366B CN202011359678.0A CN202011359678A CN112598366B CN 112598366 B CN112598366 B CN 112598366B CN 202011359678 A CN202011359678 A CN 202011359678A CN 112598366 B CN112598366 B CN 112598366B
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牛泽群
孔子潇
黄露
薛静锋
韩伟杰
张继
单纯
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Beijing Institute of Technology BIT
Peoples Liberation Army Strategic Support Force Aerospace Engineering University
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Abstract

The invention provides an automatic planning method and device for an asset management approval process, wherein the method comprises the following steps: extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; calculating the complexity of each type of approval flow; acquiring the examination and approval task load condition borne by the office service staff from the database, and dynamically monitoring the examination and approval task load condition borne by the office service staff; sequencing the load conditions of the office service personnel based on the dynamic monitoring result of the examination and approval task load conditions borne by the office service personnel; dynamically allocating new approval tasks; and after distributing the new approval task, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task. According to the scheme of the invention, tasks can be reasonably distributed, the states of all current approval processes can be generally mastered, and the asset approval efficiency cannot be improved.

Description

Automatic planning method and device for asset management approval process
Technical Field
The invention relates to the field of work flows, in particular to an automatic planning method and device for an asset management approval process.
Background
A large corporate company typically has a large number of assets such as equipment and equipment, which are typically distributed within various subsidiaries under the corporate company. In the group operation process, because many business transactions exist among the subsidiaries, or because of the group task needs, frequent asset transfer, loan, lease, transfer, donation, scrapping and other asset flow events occur among the subsidiaries. In addition, each entity to which each asset belongs also has its own asset management and use requirements. In summary, a large group company generates many management issues in terms of asset use management. For each asset management item, a large group company performs a strict approval process, and a three-level approval process is commonly used, namely 'internal approval of a subsidiary company → approval of a group asset management department → group leader approval'. The three-stage approval process is schematically shown in fig. 1.
The internal examination and approval of the subsidiary company also adopts a three-level examination and approval mode, and the specific process is 'manager → business management host → subsidiary company leader'. The department of the group asset management (such as the strategic development department) also adopts a three-level approval mode, and the specific process is 'department clerk → department captain'. And in the final group leader approval link, one leader of the group approves to complete final approval.
In general, an approval operation is an asset management approval application initiated by an asset using subsidiary, and after the approval is completed inside the subsidiary, the application is uniformly sent to an asset management department of a group company, such as a strategic development department, to perform a primary approval process of the group company. And after the approval of the asset management department is finished, the group leader carries out the final approval.
Disclosure of Invention
In order to solve the technical problems, the invention provides an automatic planning method and device for an asset management approval process, which are used for solving the problems that (1) the strategic development department of the asset management authority is easy to become a bottleneck in the asset management approval process, (2) a large number of asset management approval processes cannot be reasonably and effectively distributed to the operators of the department of the asset management authority, so that the asset management efficiency of a group company is low, and (3) the current states of all the approval processes cannot be generally mastered before the asset approval tasks are distributed to the operators of the department of the asset management authority, so that the asset approval efficiency cannot be improved.
According to a first aspect of the invention, there is provided an asset management approval process automation planning method, the method comprising the steps of:
step S201: extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; representing each approval flow in a functional form by combining the approval flow types;
step S202: acquiring the information of the examination and approval flow logs from a database, expressing the examination and approval flow logs in the form of an examination and approval flow matrix by combining each examination and approval flow represented in the form of a function, and calculating the complexity of each type of examination and approval flow;
step S203: acquiring the examination and approval task load condition borne by the office service staff from the database, and dynamically monitoring the examination and approval task load condition borne by the office service staff;
step S204: sequencing the load conditions of the office service personnel based on the dynamic monitoring result of the examination and approval task load conditions borne by the office service personnel; dynamically allocating new approval tasks;
step S205: and after distributing the new approval task, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task.
According to a second aspect of the present invention, there is provided an asset management approval process automatic planning apparatus, the apparatus comprising:
an attribute extraction module: the method comprises the steps of extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; representing each approval flow in a functional form by combining the approval flow types;
a complexity calculation module: acquiring examination and approval stream log information from a database, expressing the examination and approval stream logs in the form of an examination and approval stream matrix by combining each examination and approval stream represented in the form of a function, and calculating the complexity of each type of examination and approval stream;
the dynamic monitoring module: acquiring the examination and approval task load conditions born by office workers from a database, and dynamically monitoring the examination and approval task load conditions born by the office workers;
a sorting module: the system is configured to sort the load conditions of the office operators based on the dynamic monitoring results of the load conditions of the approval tasks born by the office operators; dynamically allocating a new approval task;
the complexity dynamic updating module: and after the new approval task is distributed, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task.
According to a third aspect of the present invention, there is provided an asset management approval process automatic planning system, comprising:
a processor for executing a plurality of instructions;
a memory to store a plurality of instructions;
the instructions are stored in the memory, and loaded and executed by the processor to perform the above-mentioned asset management approval process automation planning method.
According to a fourth aspect of the present invention, there is provided a computer readable storage medium having a plurality of instructions stored therein; the instructions are used for loading and executing the automatic planning method of the asset management approval process by the processor.
According to the scheme of the invention, on the basis of analyzing the characteristics of asset management approval flow business by a system, the process attribute information of an approval process is extracted to quantitatively express the approval process, a statistical analysis method is introduced to comprehensively analyze the conventional approval log information, an asset management approval process performance expression matrix is generated according to different types of asset management approval business and the characteristics of approvers, the completion complexity of each approval flow in the approval process is predicted according to the result, then the subsequent dynamic distribution of the approval tasks is carried out according to the load state of each salesman undertaking the approval tasks, the time threshold of the performance expression matrix is updated based on the actual approval result, the automatic planning of the asset management approval tasks is realized, and the approval efficiency of group company asset management is improved generally.
The foregoing description is only an overview of the technical solutions of the present invention, and in order to make the technical solutions of the present invention more clearly understood and to make the technical solutions of the present invention practical in accordance with the contents of the specification, the following detailed description is given of preferred embodiments of the present invention with reference to the accompanying drawings.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and, together with the description, serve to explain the principles of the invention. In the drawings:
FIG. 1 is a flow chart of asset management approval three-level approval in the prior art of the present invention;
FIG. 2 is a flow chart of a method for automated planning of asset management approval processes according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of an automatic planning method for approval process according to an embodiment of the present invention;
fig. 4 is a block diagram of an automatic planning apparatus for an asset management approval process according to an embodiment of the present invention.
Detailed Description
First, the automatic planning method flow of the asset management approval process according to an embodiment of the present invention will be described with reference to fig. 2. As shown in fig. 2, the method comprises the steps of:
step S201: extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; representing each approval flow in a functional form by combining the approval flow types;
step S202: acquiring the information of the examination and approval flow logs from a database, expressing the examination and approval flow logs in the form of an examination and approval flow matrix by combining each examination and approval flow represented in the form of a function, and calculating the complexity of each type of examination and approval flow;
step S203: acquiring the examination and approval task load conditions born by office operators from a database, and dynamically monitoring the examination and approval task load conditions born by the office operators;
step S204: sequencing the load conditions of the office service personnel based on the dynamic monitoring result of the examination and approval task load conditions borne by the office service personnel; dynamically allocating new approval tasks;
step S205: and after distributing the new approval task, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task.
The step S201: extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; and combining the approval flow types to represent each approval flow in a functional form, wherein the method comprises the following steps:
splitting the asset management approval process, and extracting process attribute information of the asset management approval process from the split asset management approval process; and comprehensively considering various factors and attributes involved in the approval process.
The type set of the approval flow is that the type of the approval flow = { allocation, loan, lease, transfer, donation, discard };
the examination and approval flow state set is that the examination and approval flow state = { examined, unexamined, rejected };
in this embodiment, each approval flow is characterized in the form of a function, for example,
f (examination and approval stream type, subsidiary operator, subsidiary leader, subsidiary operator, authority master and slave, authority leader, group leader, examination and approval initiation time and examination and approval completion time) = examination and approval state.
The step S202: acquiring the log information of the approval flow from a database, expressing the approval flow log in the form of an approval flow matrix by combining each approval flow represented in the form of a function, and calculating the complexity of each type of approval flow, wherein the method comprises the following steps:
reading log information from a database, acquiring examination and approval stream log information, and expressing an examination and approval stream log in the form of an examination and approval stream matrix in combination with functional expression of an examination and approval stream, wherein the examination and approval stream matrix is as follows:
Figure BDA0002803656990000051
wherein, the time spent on the approval = the time of the approval ending-the time of the approval initiation,
examine
Figure BDA0002803656990000052
The time represents the average value of the time consumed by a plurality of approval processes of some type of approval flow; examine
Figure BDA0002803656990000053
And then, in the subsequent approval implementation process, the dynamic adjustment is carried out according to the approval result.
Calculating the complexity of each type of approval flow according to the approval flow matrix, wherein the complexity comprises the following steps:
according to the approval flow matrix, calculating the average time consumption required by a certain customs attendant to complete some type of approval, wherein the calculation mode is as follows:
Figure BDA0002803656990000054
wherein i is a specific office operator i, n is the number of office operators, an m × n examination and approval time consuming matrix is calculated for m examination and approval types and n office operators, and the examination and approval time consuming matrix is:
Figure BDA0002803656990000055
the complexity of the salesman i when completing the approval type j is as follows:
Figure BDA0002803656990000061
in this embodiment, the complexity of the different types of approval streams is calculated according to the approval stream log information, so as to calculate the complexity of different types of approval tasks completed by different office workers.
The step S203: acquiring the examination and approval task load conditions born by office workers from a database, and dynamically monitoring the examination and approval task load conditions born by the office workers, wherein the examination and approval task load conditions comprise the following steps:
acquiring office operator task load state vectors:
Figure BDA0002803656990000062
on the basis, the overall task complexity of the current approval task undertaken by the operator is further calculated:
Figure BDA0002803656990000063
in this embodiment, the load condition of the approval task undertaken by the office clerk can be dynamically monitored, and the execution status of the approval task can be generally mastered.
The step S204: sequencing the load conditions of the office service personnel based on the dynamic monitoring result of the examination and approval task load conditions borne by the office service personnel; dynamically allocating a new approval task, wherein:
according to the examination and approval task load conditions born by the office workers, the load conditions of the office workers are sequenced, the tasks with higher complexity in the new tasks to be examined are distributed to the workers with lighter task load states, the tasks with lower complexity are distributed to the workers with heavier task load states, and the optimal configuration of the task load is ensured.
In this embodiment, the load conditions of the office clerks are sorted based on the office business approval task load monitoring result. And therefore, new approval tasks are dynamically distributed, and load balancing of the approval tasks is ensured.
The step S205: after distributing a new approval task, obtaining an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task, wherein:
and acquiring an execution result of the newly distributed approval task, recalculating the time-consuming matrix for approval and the complexity of the approval by combining the execution result, realizing the dynamic update of the complexity of the approval flow, and providing support for subsequent reasonable distribution of tasks.
An embodiment of the present invention further provides an asset management approval process automation planning apparatus, as shown in fig. 4, the apparatus includes:
an attribute extraction module: the method comprises the steps of extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; representing each approval flow in a functional form by combining the approval flow types;
a complexity calculation module: acquiring examination and approval stream log information from a database, expressing the examination and approval stream logs in the form of an examination and approval stream matrix by combining each examination and approval stream represented in the form of a function, and calculating the complexity of each type of examination and approval stream;
a dynamic monitoring module: acquiring the examination and approval task load conditions born by office workers from a database, and dynamically monitoring the examination and approval task load conditions born by the office workers;
a sorting module: the system is configured to sort the load conditions of the office operators based on the dynamic monitoring results of the load conditions of the approval tasks born by the office operators; dynamically allocating new approval tasks;
the complexity dynamic updating module: and after the new approval task is distributed, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task.
The embodiment of the invention further provides an automatic planning system for an asset management approval process, which comprises the following steps:
a processor for executing a plurality of instructions;
a memory for storing a plurality of instructions;
the instructions are stored in the memory, and loaded and executed by the processor to perform the above-mentioned asset management approval process automation planning method.
The embodiment of the invention further provides a computer readable storage medium, wherein a plurality of instructions are stored in the storage medium; the instructions are used for loading and executing the automatic planning method of the asset management approval process by the processor.
It should be noted that the embodiments and features of the embodiments may be combined with each other without conflict.
In the embodiments provided in the present invention, it should be understood that the disclosed system, apparatus and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and there may be other divisions in actual implementation, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, or in a form of hardware plus a software functional unit.
The integrated unit implemented in the form of a software functional unit may be stored in a computer-readable storage medium. The software functional unit is stored in a storage medium and includes several instructions to enable a computer device (which may be a personal computer, a physical machine Server, or a network cloud Server, etc., and needs to install a Windows or Windows Server operating system) to perform some steps of the method according to various embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The above description is only a preferred embodiment of the present invention, and is not intended to limit the present invention in any way, and any simple modification, equivalent change and modification made to the above embodiment according to the technical spirit of the present invention are still within the scope of the technical solution of the present invention.

Claims (6)

1. An automatic planning method for an asset management approval process is characterized by comprising the following steps:
step S201: extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; representing each approval flow in a functional form by combining the approval flow types;
step S202: acquiring the information of the examination and approval flow logs from a database, expressing the examination and approval flow logs in the form of an examination and approval flow matrix by combining each examination and approval flow represented in the form of a function, and calculating the complexity of each type of examination and approval flow;
step S203: acquiring the examination and approval task load condition borne by the office service staff from the database, and dynamically monitoring the examination and approval task load condition borne by the office service staff;
step S204: sequencing the load conditions of the office service personnel based on the dynamic monitoring result of the examination and approval task load conditions borne by the office service personnel; dynamically allocating new approval tasks;
step S205: after distributing a new approval task, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task;
the step S202: acquiring the log information of the approval flow from a database, expressing the approval flow log in the form of an approval flow matrix by combining each approval flow represented in the form of a function, and calculating the complexity of each type of approval flow, wherein the method comprises the following steps:
reading log information from a database, acquiring examination and approval stream log information, and expressing an examination and approval stream log in the form of an examination and approval stream matrix in combination with functional expression of an examination and approval stream, wherein the examination and approval stream matrix is as follows:
Figure FDA0003913648180000011
wherein, the time spent on the approval = the time of the approval ending-the time of the approval initiation,
examine
Figure FDA0003913648180000012
The time represents the average value of the time consumed by a plurality of approval processes of some type of approval flow; examine
Figure FDA0003913648180000013
Then, in the subsequent approval implementation process, dynamic adjustment is carried out according to the approval result;
according to the approval flow matrix, calculating the average time consumption required by a certain customs officer to complete a certain type of approval, wherein the calculation mode is as follows:
Figure FDA0003913648180000014
wherein i is a specific office operator i, n is the number of office operators, an m × n examination and approval time consuming matrix is calculated for m examination and approval types and n office operators, and the examination and approval time consuming matrix is:
Figure FDA0003913648180000021
the complexity of the salesman i when completing the approval type j is as follows:
Figure FDA0003913648180000022
the step S203: acquiring the examination and approval task load conditions born by office workers from a database, and dynamically monitoring the examination and approval task load conditions born by the office workers, wherein the examination and approval task load conditions comprise the following steps:
acquiring office operator task load state vectors:
Figure FDA0003913648180000023
on the basis, the overall task complexity of the current approval task undertaken by the operator is further calculated:
Figure FDA0003913648180000024
2. the automated planning method for asset management approval process according to claim 1, wherein the set of approval flow types is that the approval flow type = { allocation, loan, lease, assignment, donation, discard };
the examination and approval flow state set is that examination and approval flow state = { examined, unexamined, rejected }.
3. An automated planning apparatus for asset management approval process, the apparatus comprising:
an attribute extraction module: the method comprises the steps of extracting process attribute information of an asset management approval process, and determining an approval flow type set and an approval flow state set; representing each approval flow in a functional form by combining the approval flow types;
a complexity calculation module: acquiring examination and approval stream log information from a database, expressing the examination and approval stream logs in the form of an examination and approval stream matrix by combining each examination and approval stream represented in the form of a function, and calculating the complexity of each type of examination and approval stream;
a dynamic monitoring module: acquiring the examination and approval task load conditions born by office workers from a database, and dynamically monitoring the examination and approval task load conditions born by the office workers;
a sorting module: the method comprises the steps that the load conditions of office business personnel are sequenced based on the dynamic monitoring results of the examination and approval task load conditions born by the office business personnel; dynamically allocating new approval tasks;
the complexity dynamic updating module: after a new approval task is allocated, acquiring an execution result of the new approval task, and updating the complexity of the approval flow type corresponding to the new approval task;
the complexity calculation module includes:
an approval flow matrix calculation submodule: reading log information from a database, acquiring examination and approval stream log information, and expressing an examination and approval stream log in the form of an examination and approval stream matrix in combination with the functional expression of an examination and approval stream, wherein the examination and approval stream matrix is as follows:
Figure FDA0003913648180000031
wherein, the time consumed for approval = the time of the approval ending time-the time of the approval initiation,
examine
Figure FDA0003913648180000032
The time represents the average value of the time consumed by a plurality of approval processes of some type of approval flow; examine
Figure FDA0003913648180000033
Then, in the subsequent approval implementation process, dynamic adjustment is carried out according to the approval result;
a complexity calculating sub-module: the method is configured to calculate the average time consumption required by a certain customs officer to complete a certain type of approval according to an approval flow matrix, and the calculation method is as follows:
Figure FDA0003913648180000034
wherein i is a specific office operator i, n is the number of office operators, an m × n examination and approval time consuming matrix is calculated for m examination and approval types and n office operators, and the examination and approval time consuming matrix is:
Figure FDA0003913648180000035
the complexity of the salesman i when completing the approval type j is as follows:
Figure FDA0003913648180000036
the dynamic monitoring module: acquiring the examination and approval task load conditions born by office workers from a database, and dynamically monitoring the examination and approval task load conditions born by the office workers, wherein the examination and approval task load conditions comprise the following steps:
acquiring office staff task load state vector:
Figure FDA0003913648180000041
on the basis, the overall task complexity of the current approval task undertaken by the operator is further calculated:
Figure FDA0003913648180000042
4. the automated planning apparatus for the asset management approval process according to claim 3, wherein the set of approval flow types is that the approval flow type = { allocation, loan, lease, assignment, donation, discard };
the set of approval flow states is, approval flow state = { approved, unexamined, rejected }.
5. An asset management approval process automation planning system, comprising:
a processor for executing a plurality of instructions;
a memory to store a plurality of instructions;
wherein the instructions are to be stored by the memory and loaded and executed by the processor to perform the asset management approval process automation planning method of any of claims 1-2.
6. A computer-readable storage medium having stored therein a plurality of instructions; the plurality of instructions for loading and executing by a processor the asset management approval process automation planning method of any of claims 1-2.
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