CN112466301A - System and method for assisting neighbors - Google Patents
System and method for assisting neighbors Download PDFInfo
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- CN112466301A CN112466301A CN202011214883.8A CN202011214883A CN112466301A CN 112466301 A CN112466301 A CN 112466301A CN 202011214883 A CN202011214883 A CN 202011214883A CN 112466301 A CN112466301 A CN 112466301A
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- 238000000034 method Methods 0.000 title claims abstract description 16
- 238000012790 confirmation Methods 0.000 claims description 17
- 238000012545 processing Methods 0.000 claims description 8
- 238000004590 computer program Methods 0.000 claims description 2
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- 238000005457 optimization Methods 0.000 abstract description 2
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- 241000209094 Oryza Species 0.000 description 5
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- G—PHYSICS
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- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G10L15/00—Speech recognition
- G10L15/28—Constructional details of speech recognition systems
- G10L15/30—Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
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- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/225—Feedback of the input speech
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Abstract
The invention discloses a system for mutual assistance and mutual assistance of neighborhoods, which comprises a first user terminal, a second user terminal and a third user terminal, wherein the first user terminal receives a voice instruction; the on-duty platform receives the voice command and issues a mutual aid message; the first user terminal is used for receiving the service information provided by the second equipment terminal and sending the service information to the second equipment terminal; the second equipment terminal conveys the mutual help message to a second user; and the second user confirms the service providing information and sends the service providing information to the watching platform. Corresponding to the system, the invention also provides a method for assisting the neighbors mutually. The system and the method provided by the invention can avoid complicated operation, help the empty nesters and the elderly living alone to send help seeking information directly through voice instructions, integrate resource optimization configuration, screen an optimal scheme, accurately match people, increase communication among neighbors and improve interactive experience of mutual help and mutual help of communities.
Description
Technical Field
The invention relates to the technical field of internet, in particular to a service management system for empty nesters and solitary old people to be at home independently.
Background
The daily life requirements of the empty nesters and the solitary old people cannot be met, and the parents and the children cannot provide help in time without being around the bodies.
With the development of intellectualization, the old people cannot follow the change rhythm of the times, the intelligent internet of things seems to be only convenient for the life of the young people, and the people who are the most urgent to hope to meet the requirements of convenient life only by neglecting the restriction of various factors such as physical and life inconvenience of the old people.
The existing various platforms provide various living services for users to select and respectively obtain the needs, and a plurality of links are needed to operate.
For example, a chinese patent application with publication No. CN110599382A discloses an all-weather comprehensive service system for many people to care the elderly, which belongs to a software system, and aims to complete the selection and ordering of services required by the elderly in the open air through software modules and corresponding APP programs, and by the children of the elderly, the needs and wishes of the services required by the elderly per se are not reflected, and the complicated software modules and APP program systems need to pay a lot of learning costs, and the elderly in the open air are difficult to use independently.
The old people need a service platform which can be accurately matched with various requirements of the old people, and the old people do not have too many and complicated links and are simple and easy to operate. It is obvious that the prior art has difficulty in meeting this requirement.
Therefore, a new technical solution is needed to solve the above problems.
Disclosure of Invention
The purpose of the invention is as follows: the invention aims to provide a mutual help and mutual help system for neighborhoods, which is used for solving the problem that the prior hollow nest-type elderly and the solitary elderly cannot conveniently obtain the mutual help of neighborhoods.
The invention also provides a method for assisting neighbors with each other, which is also used for solving the technical problem.
The technical scheme is as follows: in order to achieve the above purpose, the system for assisting mutual assistance of neighborhoods provided by the invention can adopt the following technical scheme:
a system for mutual assistance and assistance by neighbors, comprising:
the first user terminal is used for receiving a voice instruction which contains a help seeking requirement and is sent by a first user;
the watching platform is used for receiving the voice command from the first user terminal, processing and matching the voice command and then issuing a mutual help message; the first user terminal is used for receiving the service information provided by the second equipment terminal and sending the service information to the second equipment terminal;
the second equipment terminal is used for receiving the mutual assistance message sent by the watching platform and transmitting the mutual assistance message to a second user in an audio and/or video mode; and the second user inputs the service providing confirmation information through the second equipment terminal and sends the service providing confirmation information to the watching platform.
Has the advantages that: the system for mutual assistance and mutual help of neighborhoods, provided by the invention, can avoid complicated operations, directly help the empty-nest old people and the old people living alone to send help seeking information through voice instructions, integrate resource optimization configuration, screen an optimal scheme, accurately match people, increase communication among neighborhoods, and improve mutual assistance and mutual help interaction experience of communities.
Further, the first user terminal is a device and/or a wearable device of the first user, which is placed in a room where the first user is located.
Further, the second equipment terminal is one or more of an emergency island, a door mirror box and an APP client.
Furthermore, the watch platform is provided with a voice recognition module for carrying out voice recognition on the voice command which is sent by the first user and contains the help seeking requirement.
Further, the second user is an owner or a service person in the residential community where the first user is located.
The method for assisting mutual assistance of neighbors provided by the invention can adopt the following technical scheme:
receiving a voice instruction which contains a help seeking requirement and is sent by a first user through a first user terminal;
receiving a voice instruction from the first user terminal, processing and matching the voice instruction, and then issuing a mutual help message to a second equipment terminal;
the second user can input the service information for confirmation through the second device terminal, and the service information for confirmation is transmitted to the first user through the first user terminal.
An electronic device, comprising:
one or more processors; and a storage device for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the above-described method of neighborhood mutual assistance.
A computer-readable medium, on which a computer program is stored which, when executed by a processor, implements the above-described method of mutual neighbor assistance.
Drawings
FIG. 1 is a schematic diagram of the system for assisting the neighbors.
FIG. 2 is a flow chart of a method for assisting each other by neighbors in the invention.
Detailed Description
Example one
The embodiment discloses a mutual assistance and mutual assistance system for neighborhoods, which comprises:
the first user terminal is used for receiving a voice command which contains a help seeking requirement and is sent by a first user. The first user terminal is a device and/or a wearable device of a first user which are/is placed indoors, and is convenient for the first user alone at home, such as an empty-nest elderly person and a solitary elderly person.
The watching platform is used for receiving the voice command from the first user terminal, processing and matching the voice command and then issuing a mutual help message; and the second device terminal is used for receiving the service providing confirmation information of the second device terminal and sending the service providing confirmation information back to the first user terminal. The on-duty platform is provided with a voice recognition module and is used for carrying out voice recognition on a voice instruction which is sent by a first user and contains a help seeking demand, and issuing mutual help information after processing and matching voice recognition data.
The second equipment terminal is used for receiving the mutual assistance message sent by the watching platform and transmitting the mutual assistance message to a second user in an audio and/or video mode; and the second user inputs the service providing confirmation information through the second equipment terminal and sends the service providing confirmation information to the watching platform. The second user is an owner or a service person in the residential community where the first user is located, belongs to a person located near the area where the first user is located, and can quickly respond to the help seeking requirement of the first user. The second equipment terminal is one or more of an emergency island, a door mirror box and an APP client.
In a second embodiment, the present invention provides a method for mutual assistance between neighbors:
step 101: and issuing the demand.
And receiving a voice instruction containing a help seeking demand sent by a first user through a first user terminal. The first user issues a demand through the smart device. If, the old people of solitary residence does not find when doing meal and has not had rice, to intelligent device voice call operation: "I want to buy ten jin of rice".
Step 102: receiving an instruction
And the on-duty platform receives the demand instruction and performs processing and matching. For example, the platform receives the demand instruction of "18: 00 person to take accompanying walk tonight" from the user, and then performs the allocation process.
Step 103: message publishing
The gatekeeper platform transmits the processed message to a second user in an audio and/or video mode through a second equipment terminal, such as an emergency island/door mirror box/APP client for issuing. For example, the platform publishes that a person needs to accompany the pavilion in the 16:00 pm district on an electronic screen of an emergency island at the property gate of the district, and a neighbor passing or enjoying the cool in the community can go to. For example, the platform issues a message "saturday at 8:00 am requires men to accompany XX bath" within the APP client, the intentionally-challenged person may choose to reply to the message to confirm the go.
Step 104: demand feedback
The platform matches corresponding services and personnel according to requirements, and after a second user who can provide mutual assistance services inputs the service providing confirmation information through the second equipment terminal, the service providing confirmation information is transmitted to the first user through the first user terminal. For example, the elderly who need to buy rice will receive the voice feedback of the platform through the smart device, "black dragon river quinqueous rice, 10 jin 20 yuan, whether to confirm the delivery? After the user replies with voice confirmation, the platform arranges delivery and feeds back the voice that the rice will be delivered within 20 minutes. For example, the old who needs to accompany and take a bath will receive the voice feedback of the platform through the intelligent device "1 unit 205 mr. Liu has confirmed that will accompany you, please wait at home with ease, mr. Liu will go home to pick up you. "
The above embodiments may be implemented by software in combination with necessary hardware. Therefore, the technical solution according to the embodiments of the present disclosure may be embodied in the form of a software product, where the software product may be stored in a non-volatile storage medium (which may be an optical disc, a usb disk, a removable hard disk, etc.) or on a network server or a cloud server, and includes several instructions to enable a computing device (which may be a personal computer, a server, or a network device, etc.) to execute the method according to the embodiments of the present disclosure, including: receiving a voice instruction which contains a help seeking requirement and is sent by a first user through a first user terminal; receiving a voice instruction from the first user terminal, processing and matching the voice instruction, and then issuing a mutual help message to a second equipment terminal; the second user can input the service information for confirmation through the second device terminal, and the service information for confirmation is transmitted to the first user through the first user terminal.
The invention embodies a number of methods and approaches to this solution and the foregoing is only a preferred embodiment of the invention. It should be noted that, for those skilled in the art, without departing from the principle of the present invention, several improvements and modifications can be made, and these improvements and modifications should also be construed as the protection scope of the present invention. All the components not specified in the present embodiment can be realized by the prior art.
Claims (8)
1. A system for mutual assistance and assistance between neighbors, comprising:
the first user terminal is used for receiving a voice instruction which contains a help seeking requirement and is sent by a first user;
the watching platform is used for receiving the voice command from the first user terminal, processing and matching the voice command and then issuing a mutual help message; the first user terminal is used for receiving the service information provided by the second equipment terminal and sending the service information to the second equipment terminal;
the second equipment terminal is used for receiving the mutual assistance message sent by the watching platform and transmitting the mutual assistance message to a second user in an audio and/or video mode; and the second user inputs the service providing confirmation information through the second equipment terminal and sends the service providing confirmation information to the watching platform.
2. The system of claim 1, wherein: the first user terminal is a device and/or a first user wearable device placed in a room where the first user is located.
3. A system for mutual neighbor assistance according to claim 1 or 2, wherein: the second equipment terminal is one or more of an emergency island, a door mirror box and an APP client.
4. The system of claim 3, wherein: the watch platform is provided with a voice recognition module for carrying out voice recognition on a voice command which is sent by a first user and contains a help seeking demand.
5. A system for mutual neighbor assistance according to claim 1 or 2, wherein: the second user is an owner or a service staff in the residential community of the first user.
6. A method for assisting each other by neighbors is characterized in that:
receiving a voice instruction which contains a help seeking requirement and is sent by a first user through a first user terminal;
receiving a voice instruction from the first user terminal, processing and matching the voice instruction, and then issuing a mutual help message to a second equipment terminal;
the second user can input the service information for confirmation through the second device terminal, and the service information for confirmation is transmitted to the first user through the first user terminal.
7. An electronic device, comprising:
one or more processors; and storage means for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to carry out the method of claim 6.
8. A computer-readable medium, on which a computer program is stored which, when being executed by a processor, carries out the method according to claim 6.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011214883.8A CN112466301A (en) | 2020-11-04 | 2020-11-04 | System and method for assisting neighbors |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011214883.8A CN112466301A (en) | 2020-11-04 | 2020-11-04 | System and method for assisting neighbors |
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| Publication Number | Publication Date |
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| CN112466301A true CN112466301A (en) | 2021-03-09 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202011214883.8A Pending CN112466301A (en) | 2020-11-04 | 2020-11-04 | System and method for assisting neighbors |
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| CN (1) | CN112466301A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113327692A (en) * | 2021-06-17 | 2021-08-31 | 立信(重庆)数据科技股份有限公司 | One-stop comprehensive life service management system for home-based care of the aged |
| CN113421400A (en) * | 2021-06-15 | 2021-09-21 | 苏州普康智慧养老产业科技有限公司 | Endowment service system who possesses safe information acquisition |
-
2020
- 2020-11-04 CN CN202011214883.8A patent/CN112466301A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113421400A (en) * | 2021-06-15 | 2021-09-21 | 苏州普康智慧养老产业科技有限公司 | Endowment service system who possesses safe information acquisition |
| CN113327692A (en) * | 2021-06-17 | 2021-08-31 | 立信(重庆)数据科技股份有限公司 | One-stop comprehensive life service management system for home-based care of the aged |
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