CN112418469A - Reservation management method, device and readable storage medium - Google Patents
Reservation management method, device and readable storage medium Download PDFInfo
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06316—Sequencing of tasks or work
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
Abstract
The embodiment of the application provides a reservation management method, a device and a readable storage medium, wherein the method comprises the following steps: acquiring a reservation request; acquiring the health state of the first user according to the reservation request; if the health state of the first user is a first state, acquiring first information, wherein the first information comprises one or more of the following items: reserving information, reservation time and a reservation detection mechanism of a user, wherein the first state represents that abnormal health conditions are not discovered temporarily according to currently mastered epidemic prevention related data; and generating reservation information according to the first information. In the embodiment of the application, only the users with the health status meeting the requirements are allowed to make the appointment, and the users needing isolation (centralized isolation or household isolation) are not allowed to make the online appointment, so that the virus carriers can be prevented from entering the inspection places to cause epidemic spread risks.
Description
Technical Field
The embodiment of the application relates to the technical field of communication, in particular to a reservation management method, a reservation management device and a readable storage medium.
Background
In the existing reservation process, a user only needs to enter reservation information, such as reservation time and a reserved detection mechanism, and then the user can detect the reserved detection mechanism, so that the user who should be isolated originally (such as centralized isolation or household isolation) can also perform online reservation detection, and if a virus carrier enters the detection mechanism, an epidemic situation spreading risk can be caused.
Disclosure of Invention
An object of the embodiments of the present application is to provide a method, a device, and a readable storage medium for subscription management, which solve the problem of how to filter subscription requests for subscription detection and avoid a user who does not meet the requirement of a health status from entering a detection mechanism.
In a first aspect, a reservation management method is provided, including:
acquiring a reservation request;
acquiring the health state of the first user according to the reservation request;
if the health state of the first user is a first state, acquiring first information, wherein the first information comprises one or more of the following items: reserving information, reservation time and a reservation detection mechanism of a user, wherein the first state represents that abnormal health conditions are not discovered temporarily according to currently mastered epidemic prevention related data;
and generating reservation information according to the first information.
Optionally, the method further comprises:
if the health state of the first user is a second state, second information is generated, and the second information prompts that the first user cannot make an online reservation;
if the health state of the first user is a third state, generating third information, and prompting to feed back the mobile information of the first user through the third information;
the second state represents that the reservation user accords with the centralized isolation medical observation condition and needs to be consciously managed until meeting the release condition, and the third state represents that the reservation user accords with the household isolation medical observation condition and needs to be consciously managed until being released.
Optionally, the obtaining of the first information includes:
acquiring a selected reservation detection mechanism;
acquiring the selected appointment time;
judging whether the appointment detection mechanism is full at the appointment time;
if the appointment is full, obtaining the reselected appointment time, and continuously judging whether the appointment detection mechanism is full in the appointment time;
and if the reservation is not full, acquiring the selected reservation user, wherein the reservation user is the first user.
Optionally, the obtaining the first information further includes:
judging whether other appointment persons are added or not;
if other reservation persons are added, acquiring information of a second user; if no other reservation person is added, confirming the submission of the reservation information;
after the information of a second user is acquired, judging whether the real-name authentication of the second user passes;
if the real-name authentication of the second user passes, judging whether the health state of the second user is a first state; if the real-name authentication of the second user does not pass, prompting that the real-name authentication of the second user fails;
if the health state of the second user is the first state, judging whether to continue adding other reservation persons; if the health status of the second user is not the first status, prompting that the second user cannot be added;
if no other reservation persons are continuously added, confirming the submission of the reservation information; and if other reservation persons continue to be added, acquiring information of other users.
Optionally, the first information further includes: the destination address is an address filled in by a user;
the acquisition-selected reservation detection mechanism comprising:
searching a sampling point near a destination address according to the destination address of a user;
judging whether the detection mechanism to which the sampling point belongs is a detection mechanism capable of reserving, wherein the detection mechanism capable of reserving is a detection mechanism with the number of reserved persons being less than the upper limit or a detection mechanism arranged to provide detection service for the destination address group;
and sequencing and displaying the reserved detection mechanisms to which the sampling points belong according to the sequence of the sampling points from the near to the far from the destination address.
Optionally, generating reservation information according to the first information includes:
judging whether to repeat reservation;
if the reservation is not repeated, generating a reservation two-dimensional code representing reservation information according to the first information;
if the reservation is repeated, prompting the user to repeat the reservation.
Optionally, the method further comprises:
acquiring a reservation management request;
and managing the reserved record according to the reserved management request.
Optionally, managing a reservation recording according to the reservation management request includes:
judging whether the reservation recording is carried out;
if no reservation recording exists, prompting no recording;
if the reservation record exists and the reservation management request indicates that the reservation list is requested to be checked, displaying the reservation list;
if the reservation record exists and the reservation management request indicates that the reservation record is required to be modified, modifying the reservation record according to the reservation management request;
and if the reservation record exists and the reservation management request indicates that the reservation record is requested to be cancelled, cancelling the reservation record according to the reservation management request.
In a second aspect, there is provided a reservation management apparatus comprising:
the first acquisition module is used for acquiring a reservation request;
the second acquisition module is used for acquiring the health state of the first user according to the reservation request;
a third obtaining module, configured to obtain first information if the health status of the first user is a first status, where the first information includes one or more of the following: the system comprises information of a reservation user, reservation time and a reservation detection mechanism, wherein the first state represents that abnormal health conditions of the reservation user are not discovered temporarily according to currently mastered epidemic prevention related data;
and the first generation module is used for generating reservation information according to the first information.
Optionally, the apparatus further comprises:
the second generating module is used for generating second information if the health state of the first user is a second state, and the second information prompts that the first user cannot make an online reservation;
a third generating module, configured to generate third information if the health status of the first user is a third status, where the third information prompts feedback of the movement information of the first user;
the second state represents that the reservation user accords with the centralized isolation medical observation condition and needs to be consciously managed until meeting the release condition, and the third state represents that the reservation user accords with the household isolation medical observation condition and needs to be consciously managed until being released.
Optionally, the third obtaining module is further configured to: acquiring a selected reservation detection mechanism; acquiring the selected appointment time; judging whether the appointment detection mechanism is full at the appointment time;
if the appointment is full, obtaining the reselected appointment time, and continuously judging whether the appointment detection mechanism is full in the appointment time; and if the reservation is not full, acquiring the selected reservation user, wherein the reservation user is the first user.
Optionally, the third obtaining module is further configured to: judging whether other appointment persons are added or not; if other reservation persons are added, acquiring information of a second user; if no other reservation person is added, confirming the submission of the reservation information; after the information of a second user is acquired, judging whether the real-name authentication of the second user passes; if the real-name authentication of the second user passes, judging whether the health state of the second user is a first state; if the real-name authentication of the second user does not pass, prompting that the real-name authentication of the second user fails; if the health state of the second user is the first state, judging whether to continue adding other reservation persons; if the health status of the second user is not the first status, prompting that the second user cannot be added; if no other reservation persons are continuously added, confirming the submission of the reservation information; and if other reservation persons continue to be added, acquiring information of other users.
Optionally, the first information further includes: the destination address is an address filled in by a user;
the third obtaining module is further configured to: searching a sampling point near a destination address according to the destination address of a user; judging whether the detection mechanism to which the sampling point belongs is a detection mechanism capable of reserving, wherein the detection mechanism capable of reserving is a detection mechanism with the number of reserved persons being less than the upper limit or a detection mechanism arranged to provide detection service for the destination address group; and sequencing and displaying the reserved detection mechanisms to which the sampling points belong according to the sequence of the sampling points from the near to the far from the destination address.
Optionally, the first generating module is further configured to: judging whether to repeat reservation; if the reservation is not repeated, generating a reservation two-dimensional code representing reservation information according to the first information; if the reservation is repeated, prompting the user to repeat the reservation.
Optionally, the apparatus further comprises: the fourth acquisition module is used for acquiring the reservation management request; and managing the reserved record according to the reserved management request.
Optionally, the fourth obtaining module is further configured to: judging whether the reservation recording is carried out; if no reservation recording exists, prompting no recording; if the reservation record exists and the reservation management request indicates that the reservation list is requested to be checked, displaying the reservation list; if the reservation record exists and the reservation management request indicates that the reservation record is required to be modified, modifying the reservation record according to the reservation management request; and if the reservation record exists and the reservation management request indicates that the reservation record is requested to be cancelled, cancelling the reservation record according to the reservation management request.
In a third aspect, a terminal is provided, including: a processor, a memory and a program stored on the memory and executable on the processor, which program, when executed by the processor, carries out the steps of the method according to the first aspect.
In a fourth aspect, a readable storage medium is provided, on which a program is stored which, when being executed by a processor, carries out steps comprising the method according to the first aspect.
In the embodiment of the application, only the users with the health status meeting the requirements are allowed to make the appointment, and the users needing isolation (centralized isolation or household isolation) are not allowed to make the online appointment, so that the virus carriers can be prevented from entering the inspection places to cause epidemic spread risks.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the application. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:
FIG. 1 is a flow chart of a subscription management method according to an embodiment of the present application;
FIG. 2 is a second flowchart of a reservation management method according to an embodiment of the present application;
FIG. 3 is a third flowchart of a reservation management method according to an embodiment of the present application;
FIG. 4 is a schematic diagram of a reservation management apparatus according to an embodiment of the present application;
fig. 5 is a schematic diagram of a terminal according to an embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some, but not all, embodiments of the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The terms "comprises," "comprising," or any other variation thereof, in the description and claims of this application, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus. Furthermore, the use of "and/or" in the specification and claims means that at least one of the connected objects, such as a and/or B, means that three cases, a alone, B alone, and both a and B, exist.
In the embodiments of the present application, words such as "exemplary" or "for example" are used to mean serving as an example, instance, or illustration. Any embodiment or design described herein as "exemplary" or "e.g.," is not necessarily to be construed as preferred or advantageous over other embodiments or designs. Rather, use of the word "exemplary" or "such as" is intended to present concepts related in a concrete fashion.
Referring to fig. 1, an embodiment of the present application provides a reservation management method, which is executed by a terminal, and includes the specific steps of: step 101, step 102, step 103 and step 104.
Step 101: acquiring a reservation request;
alternatively, the reservation request is a reservation request for nucleic acid detection, but is not limited thereto.
Step 102: acquiring the health state of the first user according to the reservation request;
optionally, the health status comprises: a normal state of health, need for isolation, or an uncertain state of health.
The health state normally indicates that the user is from a safe area, the user does not have infectious diseases, the user needs to be isolated to indicate that the user is from a high-risk area (such as an epidemic area), the user has high possibility of having infectious diseases, the isolation is generally recommended to be carried out for 7 days or 14 days, the health state is uncertain, that is, the user returns from the outside, and the user needs to report a journey to judge whether the user goes to the high-risk area (such as the epidemic area).
Step 103: if the health state of the first user is a first state, acquiring first information, wherein the first information comprises one or more of the following items: the system comprises information of a reservation user, reservation time and a reservation detection mechanism, wherein the first state represents that abnormal health conditions of the reservation user are not discovered temporarily according to currently mastered epidemic prevention related data;
wherein, the information of the reservation user can be the identity card number, the mobile phone number and the like of the user, and the reservation time can be the reservation time, such as: the time period may be day, hour, etc., and the appointment detection mechanism may be the name, address, etc. of the detection mechanism.
Step 104: and generating reservation information according to the first information.
Optionally, the reservation information may be a two-dimensional code, a short message, a mail, and the like, and it is understood that the form of the reservation information is not specifically limited in this embodiment.
In an embodiment of the present application, the method further includes:
if the health state of the first user is a second state, second information is generated, and the second information prompts that the first user cannot make an online reservation;
if the health state of the first user is a third state, generating third information, wherein the third information prompts feedback of movement information of the first user, such as the travel of the first user;
the second state represents that the reservation user accords with the centralized isolation medical observation condition and needs to be consciously managed until meeting the release condition, and the third state represents that the reservation user accords with the household isolation medical observation condition and needs to be consciously managed until being released.
In the embodiment of the application, only the users with normal health status are allowed to make an appointment, and the users needing isolation (centralized isolation or household isolation) are not allowed to make an online appointment, so that virus carriers can be prevented from entering a checking place and causing epidemic spread risks.
In the embodiment of the present application, acquiring the first information includes: acquiring a selected reservation detection mechanism; acquiring the selected appointment time; judging whether the appointment detection mechanism is full at the appointment time; if the appointment is full, obtaining the reselected appointment time, and continuously judging whether the appointment detection mechanism is full in the appointment time; and if the reservation is not full, acquiring the selected reservation user, wherein the reservation user is the first user.
In this embodiment of the present application, acquiring the first information further includes: judging whether other appointment persons are added or not; if other reservation persons are added, acquiring information of a second user; if no other reservation person is added, confirming the submission of the reservation information; after the information of the second user is acquired, whether the real-name authentication of the second user passes is judged, for example, whether the real-name authentication of the second user passes is judged through face recognition, fingerprint recognition, voiceprint recognition and the like; if the real-name authentication of the second user passes, judging whether the health state of the second user is a first state; if the real-name authentication of the second user does not pass, prompting that the real-name authentication of the second user fails; if the health state of the second user is the first state, judging whether to continue adding other reservation persons; if the health status of the second user is not the first status, prompting that the second user cannot be added; if no other reservation persons are continuously added, confirming the submission of the reservation information; and if other reservation persons continue to be added, acquiring information of other users.
In an embodiment of the present application, the first information further includes: and the destination address is the address filled by the user, wherein the address filled by the user can be the address where the user lives, or can be other addresses set by the user, for example, the user lives at the address A, but the user possibly lives at the address B in the 3 rd day, and the user can reserve the sampling point near the address B if the user wants to reserve the sampling point on the 4 th day.
Wherein, the acquisition of the selected reservation detection mechanism comprises: searching a sampling point near a destination address according to the destination address of a user; judging whether the detection mechanism to which the sampling point belongs is a detection mechanism capable of reserving, wherein the detection mechanism capable of reserving is a detection mechanism with the number of reserved persons being less than the upper limit or a detection mechanism arranged to provide detection service for the destination address group; according to the sequence of the distance between the sampling points and the destination address from near to far, the reserved detection mechanisms to which the sampling points belong are sorted and displayed for the user to select, so that the inquiry, judgment and selection procedures of the user on the detection mechanisms are simplified, the reservation efficiency is improved, and the reservation is more convenient and simpler.
In an embodiment of the present application, generating reservation information according to the first information includes: determining whether to repeat the reservation, such as based on information of the reservation person and the reservation time, or based on information of the reservation person, the reservation time, and a reservation detection mechanism; if the reservation is not repeated, generating a reservation two-dimensional code representing reservation information according to the first information; if the reservation is repeated, prompting the user to repeat the reservation.
In an embodiment of the present application, the method further includes: acquiring a reservation management request; and managing the reserved record according to the reserved management request.
In an embodiment of the present application, managing a reservation recording according to the reservation management request includes: judging whether the reservation recording is carried out; if no reservation recording exists, prompting no recording; if the reservation record exists and the reservation management request indicates that the reservation list is requested to be checked, displaying the reservation list; if the reservation record exists and the reservation management request indicates that the reservation record is required to be modified, modifying the reservation record according to the reservation management request; and if the reservation record exists and the reservation management request indicates that the reservation record is requested to be cancelled, cancelling the reservation record according to the reservation management request.
In the embodiment of the application, the user can manage the reservation record, such as modifying or canceling, so that the user operation is facilitated.
The following describes embodiments of the present application with reference to fig. 2 and 3, taking nucleic acid detection as an example.
Referring to FIG. 2, a flow of nucleic acid detection reservation recording is illustrated.
Step 201: judging whether logging in, if yes, executing step 202; otherwise, entering a login process and then executing the step 202;
step 202: entering a nucleic acid detection appointment;
step 203: querying the health status of the user;
for example, a health status query interface is invoked, which returns the health status of the user.
If the health status of the user is normal, step 204 is entered, step 204: displaying the green code, and then executing step 207;
if the health status of the user is uncertain, go to step 205, step 205: the returned personnel outside the field are displayed to prompt the user to declare the journey, and the process can be ended;
if the user needs to be isolated, go to step 206, step 206: displaying a red code, a yellow code or a popup window to prompt a user that the online appointment cannot be made, and ending the process;
step 207: acquiring a reservation detection mechanism selected by a user;
for example, a reservable detection mechanism query interface is invoked, which returns the reservable detection mechanism.
Step 208: acquiring the appointment time selected by a user;
step 209: judging whether the container is full;
for example, calling a mechanism remaining number inquiry interface to judge whether the reservation time is full, and if the reservation time is full, prompting the user to reselect the reservation time; if not, go to step 210;
step 210: acquiring a reservation person selected by a user;
step 211: judging whether other reservation persons are added or not, if so, executing step 212; otherwise, go to step 216;
step 212: acquiring the name and the certificate number of other people input by a user and carrying out face recognition;
step 213: judging whether the real person passes the authentication; if not, prompting the user of failure information, and then returning to the step 211; otherwise, go to step 214;
step 214: judging whether the monitoring state of other users input by the user is a green code, if so, executing step 215; otherwise, prompting that the user cannot be added, and returning to step 211;
step 215: judging whether to continue adding other reservation persons, if so, then step 213; otherwise, go to step 216;
step 216: confirming the submission of the reservation information;
for example, the reservation information synchronization interface is called to submit.
Step 217: judging whether to repeat reservation; if yes, prompting the user to repeat the appointment, and then returning to the step 210; otherwise, go to step 218;
step 218: and generating the reservation two-dimensional code.
The nucleic acid detection reservation function provides a user with functions of nucleic acid detection reservation, reservation state inquiry and the like. The nucleic acid detection reservation function firstly verifies the health status of a reserved object (the user or others) to prevent yellow code and red code users from entering a detection place to cause epidemic spread risks. After the user fills in the related reservation information, the face recognition and real-name authentication are carried out, so that the user information is prevented from being falsely used. After the appointment is successful, a personal information code is generated, and the information code can be used for detecting the correlation between the site and the kit information. For the user who has subscribed successfully, the user can inquire the subscription record, modify or cancel the subscription information.
(1) Subscription detection
The reservation detection module provides full-flow management for reservation and comprises the functions of personal reservation and reservation of others.
1) Personal reservation process
After entering the nucleic acid detection module, the user health state is verified by using the nucleic acid detection reservation function, and then the user enters the reservation module, only the green code personnel can make a reservation, the foreign returning personnel (such as foreign Renjin personnel) need to check the state and obtain the green code and then make the reservation, and the yellow code state cannot make the reservation.
After medical institutions and time periods are selected according to the appointment registration conditions of all institutions, the system defaults to bring in personal information, and users can make appointments successfully through face recognition after selection and generate personal information codes.
2) Other people's reservation function
The user can enter the reservation management module again to reserve the detection function for others when or after making a reservation. After the health status verification and the face recognition are performed on the proxy reservation object, a personal information code may be generated for the proxy reservation object. If the health state is abnormal, the reservation is not successful if the health state is abnormal, the reservation is repeated, and the like. After the appointment, the appointment is supported to be changed, such as the appointment cancellation and the appointment time and place change.
Referring to fig. 3, a flow of a subscription status query is illustrated.
Step 301: entering reservation management;
step 302: judging whether a reserved record exists or not, and if the reserved record does not exist, prompting no record; if so, executing step 303, step 304 or step 307;
step 303: normally viewing the reservation list;
step 304: modifying the reservation record;
step 305: judging whether the modification conditions are met, and if not, prompting the user that the modification cannot be carried out; if yes, go to step 306;
step 306: modifying and submitting;
step 307: canceling the reservation recording;
step 308: judging whether a cancellation condition is met; if not, prompting the user that the user can not cancel; if not, go to step 309;
step 309: select primary cancel record and confirm the cancel.
After entering the nucleic acid reservation detection module (for example, through the healthcare APP), the reservation recording query function can show that the user has reserved a successful record, and the user can check and modify the reservation state and store the personal information code.
1) Reservation recording query
The user can see the historical reservation information of the user and the information reserved for other people by entering the reservation record inquiry module.
2) Personal information code
And the user generates the personal information code after the reservation is successful, the two-dimensional code rule is consistent with the report code rule of the current Jingxin of the health treasure, and the character string encrypted by the identity card number is used as the unique identifier to ensure that the personal information code does not change along with time. Meanwhile, in order to ensure the acquisition site, the two-dimensional code can be stored in the mobile phone in a picture form in advance, and a user only needs to show the two-dimensional code after arriving at the acquisition site.
3) Reservation state cancellation
The nucleic acid detection reservation canceling function of the system is for a case where the user temporarily fails to participate in the detection.
4) Subscription modification
The system provides a nucleic acid detection appointment modification function, and facilitates the user to change medical institutions or time periods for nucleic acid detection according to personal conditions. And selecting the reservation record by the user in the reservation record inserting module, and performing reservation modification after entering details. And reselecting the medical institution and time to finish appointment modification.
Referring to fig. 4, an embodiment of the present application provides a reservation management apparatus, where the apparatus 400 includes:
a first obtaining module 401, configured to obtain a reservation request;
a second obtaining module 402, configured to obtain a health status of the first user according to the reservation request;
a third obtaining module 403, configured to obtain first information if the health status of the first user is a first status, where the first information includes one or more of the following: the system comprises information of a reservation user, reservation time and a reservation detection mechanism, wherein the first state represents that abnormal health conditions of the reservation user are not discovered temporarily according to currently mastered epidemic prevention related data;
a first generating module 404, configured to generate reservation information according to the first information.
In the embodiment of the present application, the apparatus 400 further includes:
the second generating module is used for generating second information if the health state of the first user is a second state, and the second information prompts that the first user cannot make an online reservation;
a third generating module, configured to generate third information if the health status of the first user is a third status, where the third information prompts feedback of the movement information of the first user;
the second state represents that the reservation user accords with the centralized isolation medical observation condition and needs to be consciously managed until meeting the release condition, and the third state represents that the reservation user accords with the household isolation medical observation condition and needs to be consciously managed until being released.
In this embodiment of the application, the third obtaining module 403 is further configured to: acquiring a selected reservation detection mechanism; acquiring the selected appointment time; judging whether the appointment detection mechanism is full at the appointment time; if the appointment is full, obtaining the reselected appointment time, and continuously judging whether the appointment detection mechanism is full in the appointment time; and if the reservation is not full, acquiring the selected reservation user, wherein the reservation user is the first user.
In this embodiment of the application, the third obtaining module 403 is further configured to: judging whether other appointment persons are added or not; if other reservation persons are added, acquiring information of a second user; if no other reservation person is added, confirming the submission of the reservation information; after the information of a second user is acquired, judging whether the real-name authentication of the second user passes; if the real-name authentication of the second user passes, judging whether the health state of the second user is a first state; if the real-name authentication of the second user does not pass, prompting that the real-name authentication of the second user fails; if the health state of the second user is the first state, judging whether to continue adding other reservation persons; if the health status of the second user is not the first status, prompting that the second user cannot be added; if no other reservation persons are continuously added, confirming the submission of the reservation information; and if other reservation persons continue to be added, acquiring information of other users.
In an embodiment of the present application, the first information further includes: the destination address is an address filled in by a user;
the third obtaining module is further configured to: searching a sampling point near a destination address according to the destination address of a user; judging whether the detection mechanism to which the sampling point belongs is a detection mechanism capable of reserving, wherein the detection mechanism capable of reserving is a detection mechanism with the number of reserved persons being less than the upper limit or a detection mechanism arranged to provide detection service for the destination address group; and sequencing and displaying the reserved detection mechanisms to which the sampling points belong according to the sequence of the sampling points from the near to the far from the destination address.
In an embodiment of the present application, the first generating module 404 is further configured to: judging whether to repeat reservation; if the reservation is not repeated, generating a reservation two-dimensional code representing reservation information according to the first information;
if the reservation is repeated, prompting the user to repeat the reservation.
In an embodiment of the present application, the apparatus further includes: the fourth acquisition module is used for acquiring the reservation management request; and managing the reserved record according to the reserved management request.
In an embodiment of the present application, the fourth obtaining module is further configured to: judging whether the reservation recording is carried out; if no reservation recording exists, prompting no recording; if the reservation record exists and the reservation management request indicates that the reservation list is requested to be checked, displaying the reservation list; if the reservation record exists and the reservation management request indicates that the reservation record is required to be modified, modifying the reservation record according to the reservation management request; and if the reservation record exists and the reservation management request indicates that the reservation record is requested to be cancelled, cancelling the reservation record according to the reservation management request.
The reservation management device provided in the embodiment of the present application can implement each process implemented by the method embodiment shown in fig. 1, and achieve the same technical effect, and for avoiding repetition, details are not described here again.
Fig. 5 is a schematic diagram of a hardware structure of a terminal for implementing the embodiment of the present application.
The terminal 500 includes but is not limited to: a radio frequency unit 501, a network module 502, an audio output unit 503, an input unit 504, a sensor 505, a display unit 506, a user input unit 507, an interface unit 508, a memory 509, a processor 510, and the like.
Those skilled in the art will appreciate that the terminal 500 may further include a power supply (e.g., a battery) for supplying power to various components, and the power supply may be logically connected to the processor 510 via a power management system, so as to implement functions of managing charging, discharging, and power consumption via the power management system. The terminal structure shown in fig. 5 does not constitute a limitation of the terminal, and the terminal may include more or less components than those shown, or combine some components, or have a different arrangement of components, and will not be described again here.
It should be understood that in the embodiment of the present application, the input Unit 504 may include a Graphics Processing Unit (GPU) 5041 and a microphone 5042, and the Graphics processor 5041 processes image data of still pictures or videos obtained by an image capturing device (such as a camera) in a video capturing mode or an image capturing mode. The display unit 506 may include a display panel 5061, and the display panel 5061 may be configured in the form of a liquid crystal display, an organic light emitting diode, or the like. The user input unit 507 includes a touch panel 5071 and other input devices 5072. A touch panel 5071, also referred to as a touch screen. The touch panel 5071 may include two parts of a touch detection device and a touch controller. Other input devices 5072 may include, but are not limited to, a physical keyboard, function keys (e.g., volume control keys, switch keys, etc.), a trackball, a mouse, and a joystick, which are not described in further detail herein.
In the embodiment of the present application, the radio frequency unit 501 receives downlink data from a network side device and then processes the downlink data in the processor 510; in addition, the uplink data is sent to the network side equipment. In general, radio frequency unit 501 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like.
The memory 509 may be used to store software programs or instructions as well as various data. The memory 709 may mainly include a storage program or instruction area and a storage data area, wherein the storage program or instruction area may store an operating system, an application program or instruction (such as a sound playing function, an image playing function, etc.) required by at least one function, and the like. In addition, the Memory 509 may include a high-speed random access Memory, and may further include a nonvolatile Memory, wherein the nonvolatile Memory may be a Read-Only Memory (ROM), a Programmable Read-Only Memory (PROM), an Erasable Programmable Read-Only Memory (EPROM), an Electrically Erasable Programmable Read-Only Memory (EEPROM), or a flash Memory. Such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device.
The terminal provided in the embodiment of the present application can implement each process implemented by the method embodiment shown in fig. 1, and achieve the same technical effect, and for avoiding repetition, details are not described here again.
An embodiment of the present application further provides a readable storage medium, where a program or an instruction is stored on the readable storage medium, and when the program or the instruction is executed by a processor, the program or the instruction implements each process of the method embodiment shown in fig. 1, and can achieve the same technical effect, and in order to avoid repetition, details are not repeated here.
Wherein, the processor is the processor in the terminal described in the above embodiment. The readable storage medium includes a computer readable storage medium, such as a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and so on.
The steps of a method or algorithm described in connection with the disclosure herein may be embodied in hardware or may be embodied in software instructions executed by a processor. The software instructions may consist of corresponding software modules that may be stored in RAM, flash memory, ROM, EPROM, EEPROM, registers, hard disk, a removable hard disk, a compact disk, or any other form of storage medium known in the art. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. Of course, the storage medium may also be integral to the processor. The processor and the storage medium may reside in an ASIC. In addition, the ASIC may be carried in a core network interface device. Of course, the processor and the storage medium may reside as discrete components in a core network interface device.
Those skilled in the art will recognize that in one or more of the examples described above, the functions described herein may be implemented in hardware, software, firmware, or any combination thereof. When implemented in software, the functions may be stored on or transmitted over as one or more instructions or code on a computer-readable medium. Computer-readable media includes both computer storage media and communication media including any medium that facilitates transfer of a computer program from one place to another. A storage media may be any available media that can be accessed by a general purpose or special purpose computer.
The above-mentioned embodiments, objects, technical solutions and advantages of the present application are further described in detail, it should be understood that the above-mentioned embodiments are only examples of the present application, and are not intended to limit the scope of the present application, and any modifications, equivalent substitutions, improvements and the like made on the basis of the technical solutions of the present application should be included in the scope of the present application.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, embodiments of the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It will be apparent to those skilled in the art that various changes and modifications may be made in the embodiments of the present application without departing from the spirit and scope of the application. Thus, if such modifications and variations of the embodiments of the present application fall within the scope of the claims of the present application and their equivalents, the present application is also intended to encompass such modifications and variations.
Claims (18)
1. A reservation management method, comprising:
acquiring a reservation request;
acquiring the health state of the first user according to the reservation request;
if the health state of the first user is a first state, acquiring first information, wherein the first information comprises one or more of the following items: the system comprises information of a reservation user, reservation time and a reservation detection mechanism, wherein the first state represents that abnormal health conditions of the reservation user are not discovered temporarily according to currently mastered epidemic prevention related data;
and generating reservation information according to the first information.
2. The method of claim 1, further comprising:
if the health state of the first user is a second state, second information is generated, and the second information prompts that the first user cannot make an online reservation;
if the health state of the first user is a third state, generating third information, and prompting to feed back the mobile information of the first user through the third information;
the second state represents that the reservation user accords with the centralized isolation medical observation condition and needs to be consciously managed until meeting the release condition, and the third state represents that the reservation user accords with the household isolation medical observation condition and needs to be consciously managed until being released.
3. The method of claim 1, wherein obtaining the first information comprises:
acquiring a selected reservation detection mechanism;
acquiring the selected appointment time;
judging whether the appointment detection mechanism is full at the appointment time;
if the appointment is full, obtaining the reselected appointment time, and continuously judging whether the appointment detection mechanism is full in the appointment time;
and if the reservation is not full, acquiring the selected reservation user, wherein the reservation user is the first user.
4. The method of claim 3, wherein obtaining the first information further comprises:
judging whether other appointment persons are added or not;
if other reservation persons are added, acquiring information of a second user; if no other reservation person is added, confirming the submission of the reservation information;
after the information of a second user is acquired, judging whether the real-name authentication of the second user passes;
if the real-name authentication of the second user passes, judging whether the health state of the second user is a first state; if the real-name authentication of the second user does not pass, prompting that the real-name authentication of the second user fails;
if the health state of the second user is the first state, judging whether to continue adding other reservation persons; if the health status of the second user is not the first status, prompting that the second user cannot be added;
if no other reservation persons are continuously added, confirming the submission of the reservation information; and if other reservation persons continue to be added, acquiring information of other users.
5. The method of claim 3, wherein the first information further comprises: the destination address is an address filled in by a user;
the acquisition-selected reservation detection mechanism comprising:
searching a sampling point near a destination address according to the destination address of a user;
judging whether the detection mechanism to which the sampling point belongs is a detection mechanism capable of reserving, wherein the detection mechanism capable of reserving is a detection mechanism with the number of reserved persons being less than the upper limit or a detection mechanism arranged to provide detection service for the destination address group;
and sequencing and displaying the reserved detection mechanisms to which the sampling points belong according to the sequence of the sampling points from the near to the far from the destination address.
6. The method of claim 1, wherein generating subscription information based on the first information comprises:
judging whether to repeat reservation;
if the reservation is not repeated, generating a reservation two-dimensional code representing reservation information according to the first information;
if the reservation is repeated, prompting the user to repeat the reservation.
7. The method of claim 1, further comprising:
acquiring a reservation management request;
and managing the reserved record according to the reserved management request.
8. The method of claim 7, wherein managing reservation records in accordance with the reservation management request comprises:
judging whether the reservation recording is carried out;
if no reservation recording exists, prompting no recording;
if the reservation record exists and the reservation management request indicates that the reservation list is requested to be checked, displaying the reservation list;
if the reservation record exists and the reservation management request indicates that the reservation record is required to be modified, modifying the reservation record according to the reservation management request;
and if the reservation record exists and the reservation management request indicates that the reservation record is requested to be cancelled, cancelling the reservation record according to the reservation management request.
9. An appointment management apparatus, comprising:
the first acquisition module is used for acquiring a reservation request;
the second acquisition module is used for acquiring the health state of the first user according to the reservation request;
a third obtaining module, configured to obtain first information if the health status of the first user is a first status, where the first information includes one or more of the following: the system comprises information of a reservation user, reservation time and a reservation detection mechanism, wherein the first state represents that abnormal health conditions of the reservation user are not discovered temporarily according to currently mastered epidemic prevention related data;
and the first generation module is used for generating reservation information according to the first information.
10. The apparatus of claim 9, further comprising:
the second generating module is used for generating second information if the health state of the first user is a second state, and the second information prompts that the first user cannot make an online reservation;
a third generating module, configured to generate third information if the health status of the first user is a third status, where the third information prompts feedback of the movement information of the first user;
the second state represents that the reservation user accords with the centralized isolation medical observation condition and needs to be consciously managed until meeting the release condition, and the third state represents that the reservation user accords with the household isolation medical observation condition and needs to be consciously managed until being released.
11. The apparatus of claim 9, wherein the third obtaining module is further configured to: acquiring a selected reservation detection mechanism; acquiring the selected appointment time; judging whether the appointment detection mechanism is full at the appointment time;
if the appointment is full, obtaining the reselected appointment time, and continuously judging whether the appointment detection mechanism is full in the appointment time; and if the reservation is not full, acquiring the selected reservation user, wherein the reservation user is the first user.
12. The apparatus of claim 11, wherein the third obtaining module is further configured to: judging whether other appointment persons are added or not; if other reservation persons are added, acquiring information of a second user; if no other reservation person is added, confirming the submission of the reservation information; after the information of a second user is acquired, judging whether the real-name authentication of the second user passes; if the real-name authentication of the second user passes, judging whether the health state of the second user is a first state; if the real-name authentication of the second user does not pass, prompting that the real-name authentication of the second user fails; if the health state of the second user is the first state, judging whether to continue adding other reservation persons; if the health status of the second user is not the first status, prompting that the second user cannot be added; if no other reservation persons are continuously added, confirming the submission of the reservation information; and if other reservation persons continue to be added, acquiring information of other users.
13. The apparatus of claim 11, wherein the first information further comprises: the destination address is an address filled in by a user;
the third obtaining module is further configured to: searching a sampling point near a destination address according to the destination address of a user; judging whether the detection mechanism to which the sampling point belongs is a detection mechanism capable of reserving, wherein the detection mechanism capable of reserving is a detection mechanism with the number of reserved persons being less than the upper limit or a detection mechanism arranged to provide detection service for the destination address group; and sequencing and displaying the reserved detection mechanisms to which the sampling points belong according to the sequence of the sampling points from the near to the far from the destination address.
14. The apparatus of claim 9, wherein the first generating module is further configured to: judging whether to repeat reservation; if the reservation is not repeated, generating a reservation two-dimensional code representing reservation information according to the first information; if the reservation is repeated, prompting the user to repeat the reservation.
15. The apparatus of claim 9, further comprising: the fourth acquisition module is used for acquiring the reservation management request; and managing the reserved record according to the reserved management request.
16. The apparatus of claim 15, wherein the fourth obtaining module is further configured to: judging whether the reservation recording is carried out; if no reservation recording exists, prompting no recording; if the reservation record exists and the reservation management request indicates that the reservation list is requested to be checked, displaying the reservation list; if the reservation record exists and the reservation management request indicates that the reservation record is required to be modified, modifying the reservation record according to the reservation management request; and if the reservation record exists and the reservation management request indicates that the reservation record is requested to be cancelled, cancelling the reservation record according to the reservation management request.
17. A terminal, comprising: processor, memory and program stored on the memory and executable on the processor, which when executed by the processor implements the steps of the method according to any one of claims 1 to 8.
18. A readable storage medium, characterized in that it has stored thereon a program which, when being executed by a processor, carries out steps comprising the method according to any one of claims 1 to 8.
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| CN202011452334.4A CN112418469A (en) | 2020-12-10 | 2020-12-10 | Reservation management method, device and readable storage medium |
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| CN202011452334.4A CN112418469A (en) | 2020-12-10 | 2020-12-10 | Reservation management method, device and readable storage medium |
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