CN112383420A - Diagnostic system based on local area network fault - Google Patents
Diagnostic system based on local area network fault Download PDFInfo
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- CN112383420A CN112383420A CN202011210746.7A CN202011210746A CN112383420A CN 112383420 A CN112383420 A CN 112383420A CN 202011210746 A CN202011210746 A CN 202011210746A CN 112383420 A CN112383420 A CN 112383420A
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- work order
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- area network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0823—Errors, e.g. transmission errors
Abstract
The invention discloses a local area network fault-based diagnosis system which comprises a control module, a detection module, an application module, a notification module, a work order creation module, a work order management module, a work order closing module and a statistic module. The invention can realize timely detection, diagnosis and maintenance when some network equipment in the local area network has faults, can avoid the occurrence of the matters that the operation of the system is influenced by the fact that a user can operate an application module without faults, has simple structural logic and convenient construction, and is also provided with a statistical module for carrying out classified statistics on the fault conditions, for example, the statistical module carries out the classified statistics on the fault conditions according to the time period, the fault type and the dimensionality of maintainers so as to record the problems encountered by the maintainers in the daily maintenance work and solve the problems for reference of other maintainers.
Description
Technical Field
The invention relates to the field of network equipment faults, in particular to a local area network fault-based diagnosis system.
Background
The local area network connects various computers, external devices and databases in a certain area to form a computer communication network, and is connected with local area networks or databases in other places through a special data line to form a wider information processing system. The local area network connects network interconnection equipment such as a network server, a network workstation, a printer and the like through a network transmission medium, and communication services such as system management files, shared application software, office equipment, work schedule sending and the like are realized. The local area network is a closed network, can prevent information leakage and external network virus attack to a certain extent, has higher security, but once hacking and other events happen, the whole local area network is possibly paralyzed, all work in the network cannot be carried out, even a large amount of company secrets are leaked, and the company cause serious innovation. The network security law of the people's republic of China is published by the country in 2017, is formally implemented in 6 months and 1 day, makes clear regulations on network security and information security from the perspective of laws, and puts corresponding requirements on network operators and users so as to improve the security of network use.
In the network operation, the equipment of the local area network inevitably has network faults, and the diagnosis and maintenance system aiming at the local area network faults in the prior art is relatively complex in structure, inconvenient to build and improved.
Disclosure of Invention
The present invention is directed to solving at least one of the problems of the prior art. To this end, a first object of the present invention is to provide a local area network fault-based diagnosis system.
The technical scheme of the invention is as follows: a local area network fault based diagnostic system, comprising:
a control module;
the detection module is connected with the control module and is configured to detect whether a network device fails or not, and when the network device fails, the detection module sends out a first signal;
the application module is respectively connected with the detection module and the control module and is configured to be activated after receiving a first signal so as to enable a user to carry out application and report operation and send out a maintenance signal;
a notification module respectively connected with the application module and the control module, wherein the notification module is configured to receive the maintenance signal and send a notification message to a maintenance person to notify the maintenance person to respond;
a work order creation module coupled to the control module, the work order creation module configured to allow a service person to create a service work order;
the work order management module is respectively connected with the work order creation module and the control module and is configured to manage and overhaul work orders;
the work order closing module is respectively connected with the work order management module and the control module, and is configured to be used for evaluating a processing result by a maintainer and a user after the maintainer finishes processing a fault and closing the maintenance work order after the maintainer and the user evaluate the processing result;
and the statistical module is connected with the control module and is used for carrying out classified statistics on the fault conditions.
Further, the notification message includes at least one of a mail, an in-station message, and a short message.
Further, the work order creating module is configured to allow the maintenance personnel to create related maintenance work orders independently when the user informs the maintenance personnel through other ways that the application report operation is not performed.
Further, the management of the service work order includes querying, assigning, and viewing service information for the service work order.
Further, the statistical module is used for carrying out classification statistics on the fault conditions according to the time period, the fault types and the dimension of the maintainers.
Compared with the prior art, the invention has the following beneficial effects:
the invention can realize timely detection, diagnosis and maintenance when some network equipment in the local area network has faults, can avoid the occurrence of the matters that the operation of the system is influenced by the fact that a user can operate an application module without faults, has simple structural logic and convenient construction, and is also provided with a statistical module for carrying out classified statistics on the fault conditions, for example, the statistical module carries out the classified statistics on the fault conditions according to the time period, the fault type and the dimensionality of maintainers so as to record the problems encountered by the maintainers in the daily maintenance work and solve the problems for reference of other maintainers.
Additional aspects and advantages of the invention will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the invention.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts:
FIG. 1 is a functional block diagram of a local area network fault based diagnostic system of the present invention;
FIG. 2 is an operation interface of an application module of the local area network fault-based diagnosis system according to the present invention;
FIG. 3 is an operation interface of a work order management module of the local area network fault based diagnostic system of the present invention;
fig. 4 is an operation interface of a statistical module of the local area network fault-based diagnosis system according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Reference will now be made in detail to embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. In the description of the present invention, it is to be understood that the terms "upper", "lower", "front", "rear", "left", "right", "inner", "outer", "vertical", "circumferential", and the like, indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, are only for convenience in describing the present invention and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and thus, should not be construed as limiting the present invention.
In the description of the present invention, "the first feature" and "the second feature" may include one or more of the features. Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of that feature.
In the present invention, unless otherwise expressly stated or limited, the terms "mounted," "connected," "secured," and the like are to be construed broadly and can, for example, be fixedly connected, detachably connected, or integrally formed; can be mechanically connected, electrically connected or can communicate with each other; either directly or indirectly through intervening media, either internally or in any other relationship. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
The following describes a local area network fault-based diagnosis system according to an embodiment of the present invention, which includes a control module, a detection module, an application module, a notification module, a work order creation module, a work order management module, a work order shutdown module, and a statistics module.
The detection module is connected with the control module and is configured to detect whether the network equipment fails or not, and when the network equipment fails, the detection module sends out a first signal; the application module is respectively connected with the detection module and the control module and is configured to be activated after receiving the first signal so that a user can apply for a report filling operation and send out a maintenance signal; the notification module is respectively connected with the application module and the control module, and is configured to receive the maintenance signal and send a notification message to a maintenance person to notify the maintenance person to respond; the work order creating module is connected with the control module and is configured to be used for a maintainer to create a maintenance work order; the work order management module is respectively connected with the work order creation module and the control module, and is configured to manage and overhaul work orders; the work order closing module is respectively connected with the work order management module and the control module, and is configured to be used for evaluating a processing result by a maintainer and a user after the maintainer finishes processing a fault, and closing a maintenance work order after the maintainer and the user evaluate the processing result; the statistical module is connected with the control module and used for carrying out classified statistics on the fault conditions.
The working process of the invention is as follows:
s1, when the detection module detects that some network devices in the local area network have faults, the detection module sends a first signal to the application module, the application module is activated after receiving the first signal, so that the application module can be operated by a user, the problem that the operation of the system is affected by the fact that the user can operate the application module without faults is avoided, the user can perform a filling operation, for example, filling a maintenance application form and submitting an application maintenance service, and after the filling operation is completed, the application module sends a maintenance signal to the notification module;
s2, after receiving the maintenance signal, the notification module sends notification information to the maintenance personnel, wherein the notification information comprises at least one of a mail, an in-station message and a short message;
s3, after the overhaul personnel receives the notification message, the overhaul work order can be created through the work order creation module, in addition, the overhaul personnel can be informed through other ways aiming at the user, when the application report operation is not carried out, the overhaul personnel can be supported to independently create the relevant overhaul work order, in addition, the overhaul personnel can also manage the overhaul work order through the work order management module, for example, the overhaul work order is inquired, assigned and examined for overhaul information.
And S4, when the fault handling of the maintainer is completed, the maintainer and the user can evaluate the handling result respectively in the work order closing module, and the work order closing module closes the maintenance work order after the maintainer and the user evaluate the handling result.
The invention can realize timely detection, diagnosis and maintenance when some network equipment in the local area network has faults, can avoid the occurrence of the matters that the operation of the system is influenced by the fact that a user can operate an application module without faults, has simple structural logic and convenient construction, and is also provided with a statistical module for carrying out classified statistics on the fault conditions, for example, the statistical module carries out the classified statistics on the fault conditions according to the time period, the fault type and the dimensionality of maintainers so as to record the problems encountered by the maintainers in the daily maintenance work and solve the problems for reference of other maintainers.
While embodiments of the invention have been shown and described, it will be understood by those of ordinary skill in the art that: various changes, modifications, substitutions and alterations can be made to the embodiments without departing from the principles and spirit of the invention, the scope of which is defined by the claims and their equivalents.
Claims (5)
1. A local area network fault based diagnostic system, comprising:
a control module;
the detection module is connected with the control module and is configured to detect whether a network device fails or not, and when the network device fails, the detection module sends out a first signal;
the application module is respectively connected with the detection module and the control module and is configured to be activated after receiving a first signal so as to enable a user to carry out application and report operation and send out a maintenance signal;
a notification module respectively connected with the application module and the control module, wherein the notification module is configured to receive the maintenance signal and send a notification message to a maintenance person to notify the maintenance person to respond;
a work order creation module coupled to the control module, the work order creation module configured to allow a service person to create a service work order;
the work order management module is respectively connected with the work order creation module and the control module and is configured to manage and overhaul work orders;
the work order closing module is respectively connected with the work order management module and the control module, and is configured to be used for evaluating a processing result by a maintainer and a user after the maintainer finishes processing a fault and closing the maintenance work order after the maintainer and the user evaluate the processing result;
and the statistical module is connected with the control module and is used for carrying out classified statistics on the fault conditions.
2. The local area network fault based diagnostic system of claim 1, wherein the notification message comprises at least one of an email, an on-site message, and a text message.
3. The local area network fault based diagnosis system according to claim 1, wherein said work order creation module is configured to allow the service personnel to autonomously create the relevant service work order when the user informs the service personnel through other means that the application report operation is not performed.
4. The local area network fault based diagnostic system of claim 1, wherein the management of the service work order comprises querying, assigning, and viewing service information to the service work order.
5. The local area network fault based diagnosis system according to claim 1, wherein said statistics module performs classification statistics on fault conditions according to time period, fault type and maintainer dimension.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202011210746.7A CN112383420A (en) | 2020-11-03 | 2020-11-03 | Diagnostic system based on local area network fault |
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| CN202011210746.7A CN112383420A (en) | 2020-11-03 | 2020-11-03 | Diagnostic system based on local area network fault |
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