CN112308243A - Repair car remote monitoring management system - Google Patents
Repair car remote monitoring management system Download PDFInfo
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- CN112308243A CN112308243A CN202011098726.5A CN202011098726A CN112308243A CN 112308243 A CN112308243 A CN 112308243A CN 202011098726 A CN202011098726 A CN 202011098726A CN 112308243 A CN112308243 A CN 112308243A
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- 238000012544 monitoring process Methods 0.000 title claims abstract description 81
- 230000008439 repair process Effects 0.000 title claims description 14
- 238000012423 maintenance Methods 0.000 claims abstract description 95
- 238000004891 communication Methods 0.000 claims abstract description 30
- 238000000034 method Methods 0.000 claims abstract description 14
- 230000008569 process Effects 0.000 claims abstract description 13
- 230000005540 biological transmission Effects 0.000 claims abstract description 7
- 230000008531 maintenance mechanism Effects 0.000 claims description 20
- 238000012545 processing Methods 0.000 claims description 17
- 230000008520 organization Effects 0.000 claims description 9
- 230000001360 synchronised effect Effects 0.000 claims description 5
- 238000001514 detection method Methods 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000006872 improvement Effects 0.000 description 2
- 238000012800 visualization Methods 0.000 description 2
- 230000009471 action Effects 0.000 description 1
- 230000000712 assembly Effects 0.000 description 1
- 238000000429 assembly Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000003111 delayed effect Effects 0.000 description 1
- 230000006866 deterioration Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000003745 diagnosis Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000009434 installation Methods 0.000 description 1
- 238000007670 refining Methods 0.000 description 1
- 239000002699 waste material Substances 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
Abstract
The invention discloses a vehicle repairing remote monitoring management system, relates to the technical field of vehicle maintenance and monitoring, and aims to solve the problem that in the existing maintenance process, the maintenance information and visibility of a client to a vehicle cannot be met. Including vehicle maintenance follow-up system, video monitoring system, positional information positioning system, urgent notice system, master controller, wireless data communication module, network basic station and monitoring server, wherein: the video monitoring system is connected with the position information positioning system and can integrate and process the image information and the positioning information through the main controller; the main controller is electrically connected with the wireless data communication module and transmits the obtained and processed data to the wireless data communication module, and wireless signals sent by the wireless data communication module can be transferred to the monitoring server through the base station network base station, so that remote transmission between monitoring information and the monitoring server is realized; the monitoring server receives, analyzes, manages, sorts, counts and stores the received data in a unified way.
Description
Technical Field
The invention relates to the technical field of vehicle maintenance monitoring, in particular to a vehicle repair remote monitoring management system.
Background
Vehicle repair refers to the process and technical behavior of recovering the form, performance and action of the damaged vehicle by all means and techniques that can be applied. The principle is 'condition-based repair', and the purpose is to restore the use value and technical conditions of original vehicles, assemblies and parts. The 'condition-based repair' is based on vehicle detection and diagnosis, and different working ranges and depths are made according to different technical detection results, so that vehicle condition deterioration caused by delayed repair can be prevented, and waste caused by advanced repair can be prevented.
With the continuous development of the scientific and technical level and the continuous improvement of the service concept of the maintenance industry, the targeted vehicle repair is improved to the improvement of the maintenance experience of customers on the premise of ensuring the perfect vehicle repair, and the maintenance experience is mainly reflected in the participation degree in the maintenance process.
However, in the existing vehicle maintenance, most of the customers can only monitor themselves in a maintenance shop, basic information can be known only by consulting themselves, the transparentization degree is low, and once the customers leave the maintenance place, the visibility of the vehicles is lost, so the existing requirements are not met, and a vehicle repairing remote monitoring and management system is provided.
Disclosure of Invention
The invention aims to provide a vehicle repairing remote monitoring and management system to solve the problem that the maintenance information and visibility of a customer to a vehicle cannot be met in the maintenance process in the background technology.
In order to achieve the purpose, the invention provides the following technical scheme: the utility model provides a repair car remote monitoring management system, includes vehicle maintenance follow-up system, video monitoring system, position information positioning system, urgent notice system, master controller, wireless data communication module, network basic station and monitoring server, wherein:
the video monitoring system is connected with the position information positioning system and can integrate and process the image information and the positioning information through the main controller;
the main controller is electrically connected with the wireless data communication module and transmits the obtained and processed data to the wireless data communication module, and wireless signals sent by the wireless data communication module can be transferred to the monitoring server through the base station network base station, so that remote transmission between monitoring information and the monitoring server is realized;
the monitoring server receives, analyzes, manages, sorts, counts and stores the received data in a unified way.
Preferably, the vehicle maintenance follow-up system includes an input terminal and a maintenance information reporting module, wherein:
the input terminal is information input equipment of a maintenance mechanism and can be a personal computer or a mobile phone;
and the maintenance information reporting module is used for reporting information including maintenance mechanism information, maintenance personnel information, consumed part information, fault processing information and maintenance progress information, integrating follow-up information through the master controller, and sending the follow-up information to the monitoring server through the wireless data communication module for storage and conveying.
Preferably, the video monitoring system includes a camera and an image processing module, wherein:
a camera: the system is an image acquisition device which is arranged at each corner of a maintenance mechanism and is used for acquiring the image information of the vehicle;
an image processing module: the image processing module is electrically connected with the main controller and used for optimizing the collected images and improving the image quality and transmitting the image data to the main controller.
Preferably, the position information positioning system comprises a GPS module, the GPS module can position the position of the vehicle through a GPS satellite and is connected with the video monitoring system, the positioning data is processed by the main controller and is sent to the network base station through the wireless data communication module, the positioning data is uploaded to the monitoring server through the network base station, and a user can know the position information of the vehicle through a mobile phone.
Preferably, the emergency notification system includes a maintenance terminal, a call module, an operator base station, and a user terminal, wherein:
maintaining the terminal: a calling device for maintenance personnel;
a calling module: and calling the bound user terminal equipment by using the SIM card as a main body through the operator base station in a dialing mode.
Preferably, the monitoring server includes a cloud server and a local server, wherein:
cloud server: the data of the main controller is synchronized with the cloud server through the wireless data communication module, and a user can know maintenance information, monitoring image information and positioning information by accessing the cloud server through a user terminal network;
the local server: the maintenance information, the monitoring image information and the positioning information processed by the main controller are stored in the local server, and the maintenance organization management personnel can know the stored content through the background information management platform.
Preferably, the user terminal is a PC or a mobile phone.
Compared with the prior art, the invention has the beneficial effects that:
1. the invention adopts a vehicle maintenance follow-up system, which consists of an output terminal and a maintenance information reporting module, wherein maintenance personnel fills maintenance mechanism information, maintenance personnel information, consumed part information and fault processing information into the input terminal in advance, and under the network transmission, a user can know the information of the maintenance mechanism and the maintenance general profile of the vehicle on a mobile phone, and then the maintenance personnel continuously fills the maintenance progress of each stage of the vehicle into the input terminal, and then the maintenance progress is transmitted by the maintenance information reporting module.
2. According to the invention, the video monitoring system is adopted, the cameras are arranged at the corners of the maintenance mechanism, the cameras can collect image information of the vehicle, and data processing is carried out on the image information through the image processing module, so that monitoring images are stored in the maintenance mechanism on one hand, and are uploaded to the cloud server through the network on the other hand, a user can intuitively know the specific general view of the maintenance mechanism on the vehicle maintenance through a mobile phone, the visualization degree is improved, and unnecessary worry caused by the fact that the user cannot supervise the vehicle constantly is avoided.
3. The invention adopts a position information positioning system, the main body of the position information positioning system is a GPS module which is arranged in the vehicle during maintenance, the GPS module can position the position of the vehicle through a GPS satellite and is connected with a video monitoring system, the positioning data is processed by a main controller and is sent to a network base station by a wireless data communication module, and then the positioning data is uploaded to a server by the network base station, a user can know the position information of the vehicle through a mobile phone, the problem that the vehicle is driven by a maintenance worker when the position information is not allowed by a customer is avoided, and the monitoring management capability is further improved.
4. The invention is provided with the monitoring server, the monitoring server consists of the cloud server and the local server, the local server is used for storing and subsequently managing information, the maintenance information, the monitoring image information and the positioning information processed by the main controller are stored in the local server, and the maintenance organization management personnel can know the stored content through the background information management platform, thereby being convenient for unified management of the maintenance organization on the one hand, refining responsibility division on the other hand, avoiding the problem of difficult responsibility determination when maintenance disputes occur, meanwhile, the data of the main controller is synchronized with the cloud server through the wireless data communication module, a user accesses the cloud server through the network, the maintenance information, the monitoring image information and the positioning information can be known, and the problem that the maintenance information and the visibility of a customer to a vehicle cannot be met in the maintenance process is solved.
5. The invention sets up the urgent notice system, while meeting the maintenance problem that the customer needs to judge voluntarily, activate the call module through the maintenance terminal, the call module regards SIM card as the body, call out the user terminal installation bound through the operator's base station in the way of dialing, after the user is put through, notify the trouble information that it needs to deal with, and ask for customer's suggestion, through this way, can process the vehicle trouble information fast.
Drawings
FIG. 1 is a schematic diagram of a vehicle repair remote monitoring and management system of the present invention;
fig. 2 is a schematic diagram of a maintenance information reporting module according to the present invention.
In the figure: 1. a vehicle maintenance follow-up system; 2. a video monitoring system; 3. a position information positioning system; 4. an emergency notification system; 5. a master controller; 6. a wireless data communication module; 7. a network base station; 8. a monitoring server; 9. a cloud server; 10. a local server; 11. a user terminal; 12. a background information management platform; 13. an input terminal; 14. a maintenance information reporting module; 15. a camera; 16. an image processing module; 17. a GPS module; 18. maintaining the terminal; 19. a calling module; 20. an operator base station; 21. maintenance organization information; 22. maintenance personnel information; 23. consumable part information; 24. fault handling information; 25. maintenance schedule information.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments.
Referring to fig. 1-2, an embodiment of the present invention is shown: the utility model provides a repair car remote monitoring management system, includes vehicle maintenance follow-up system 1, video monitoring system 2, positional information positioning system 3, urgent notice system 4, master controller 5, wireless data communication module 6, network base station 7 and monitoring server 8, wherein:
the video monitoring system 2 is connected with the position information positioning system 3, and can integrate and process image information and positioning information through a main controller 5;
the main controller 5 is electrically connected with the wireless data communication module 6, the obtained and processed data are transmitted to the wireless data communication module 6, wireless signals sent by the wireless data communication module 6 can be transmitted to the monitoring server 8 through the base station network base station 7, and remote transmission between monitoring information and the monitoring server 8 is achieved;
the monitoring server 8 receives, analyzes, manages, sorts, counts and stores the received data in a unified manner.
Further, the vehicle maintenance follow-up system 1 includes an input terminal 13 and a maintenance information reporting module 14, wherein:
the input terminal 13 is information input equipment of a maintenance organization, and can be a personal computer or a mobile phone;
and the maintenance information reporting module 14 is used for reporting information including maintenance mechanism information 21, maintenance personnel information 22, consumed part information 23, fault processing information 24 and maintenance progress information 25, integrating follow-up information through the main controller 5, and sending the follow-up information to the monitoring server 8 through the wireless data communication module 6 for storage and transmission.
Through the mode, the customer can know the maintenance process of the vehicle under the condition of not initiatively consulting and supervising, and the service experience is improved.
Further, the video monitoring system 2 includes a camera 15 and an image processing module 16, wherein:
the camera 15: the system is an image acquisition device which is arranged at each corner of a maintenance mechanism and is used for acquiring the image information of the vehicle;
the image processing module 16: the image processing module 16 is electrically connected to the main controller 5, and is configured to optimize the collected image and improve the image quality, and transmit the image data to the main controller 5.
The monitoring picture is stored in the maintenance mechanism on one hand, and on the other hand is uploaded to the cloud server 9 through the network, so that the user can visually know the specific general situation of the maintenance mechanism on the vehicle maintenance through the mobile phone, the visualization degree is improved, and unnecessary worry caused by the fact that the user cannot supervise the vehicle constantly is avoided.
Further, position information positioning system 3, including GPS module 17, GPS module 17 can fix a position the position of vehicle through the GPS satellite, and be connected with video monitoring system 2 for GPS module 17, and the location data is handled by master controller 5 and is sent to network basic station 7 by wireless data communication module 6, uploads to monitoring server 8 by network basic station 7 again, and the user can know the position information of vehicle through the cell-phone.
The user can know the position information of the vehicle through the mobile phone, the problem that maintenance personnel drive the vehicle by oneself when the user does not allow is avoided, and the monitoring management capability is further improved.
Further, the emergency notification system 4 comprises a maintenance terminal 18, a call module 19, a carrier base station 20 and a user terminal 11, wherein:
the maintenance terminal 18: a calling device for maintenance personnel;
the calling module 19: the bound user terminal 11 device is called by the operator base station 20 in a dialing mode by taking the SIM card as a main body.
In this way, the vehicle failure information can be processed quickly.
Further, the monitoring server 8 includes a cloud server 9 and a local server 10, wherein:
cloud server 9: the data of the main controller 5 is synchronized with the cloud server 9 through the wireless data communication module 6, and a user can know maintenance information, monitoring image information and positioning information by accessing the cloud server 9 through the user terminal 11 through a network;
the local server 10: the maintenance information, the monitoring image information and the positioning information processed by the main controller 5 are stored in the local server 10, and the maintenance organization manager can know the stored contents through the background information management platform 12.
The maintenance organization management personnel can know the stored content through the background information management platform 12, on one hand, unified management of the maintenance organization is facilitated, on the other hand, responsibility division is refined, the problem that responsibility is not well determined when maintenance disputes occur is avoided, meanwhile, the data of the main controller 5 is synchronized with the cloud server 9 through the wireless data communication module 6, and the problem that the maintenance information and visibility of a client to a vehicle cannot be met in the maintenance process is solved.
Further, the user terminal 11 is a PC or a mobile phone.
The working principle is as follows: when in use, a maintenance person fills maintenance mechanism information 21, maintenance person information 22, consumed part information 23 and fault processing information 24 into the input terminal 13 in advance, under the transmission of a network, a user can know the information of the maintenance mechanism and the maintenance general profile of the vehicle on a mobile phone, then the maintenance person continuously fills the maintenance progress of each stage of the vehicle into the input terminal 13, the maintenance progress is transmitted by the maintenance information reporting module 14, the user can know the maintenance condition of the vehicle by only needing to use the mobile phone, the camera 15 is arranged at each corner of the maintenance mechanism, the camera 15 can collect the image information of the vehicle, and processes the image information by the image processing module 16, the monitoring image is stored in the maintenance mechanism on one hand, and is uploaded to the cloud server 9 by the network on the other hand, the user can directly know the specific general information of the maintenance mechanism on the vehicle maintenance through the mobile phone, the GPS module 17 is installed inside the vehicle during maintenance, the GPS module 17 can position the position of the vehicle through a GPS satellite, the GPS module 17 is connected with the video monitoring system 2, the positioning data is processed by the main controller 5 and is sent to the network base station 7 through the wireless data communication module 6, then the positioning data is uploaded to the server through the network base station 7, the user can know the position information of the vehicle through the mobile phone, when the maintenance problem that the user needs to actively judge is met, the maintenance terminal 18 activates the calling module 19, the calling module 19 takes an SIM card as a main body, the bound user terminal 11 equipment is called through the operator base station 20 in a dialing mode, and after the user is put through, the fault information needing to be processed is notified, and the customer suggestion is solicited.
It will be evident to those skilled in the art that the invention is not limited to the details of the foregoing illustrative embodiments, and that the present invention may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the invention being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned.
Claims (7)
1. The utility model provides a repair car remote monitoring management system which characterized in that: including vehicle maintenance follow-up system (1), video monitoring system (2), positional information positioning system (3), urgent notice system (4), master controller (5), wireless data communication module (6), network base station (7) and monitoring server (8), wherein:
the video monitoring system (2) is connected with the position information positioning system (3) and can integrate and process image information and positioning information through the main controller (5);
the main controller (5) is electrically connected with the wireless data communication module (6) and transmits the obtained and processed data to the wireless data communication module (6), and wireless signals sent by the wireless data communication module (6) can be transferred to the monitoring server (8) through the base station network base station (7) to realize remote transmission between monitoring information and the monitoring server (8);
the monitoring server (8) receives, analyzes, manages, arranges, counts and stores the received data in a unified way.
2. The vehicle repairing remote monitoring and management system according to claim 1, wherein: the vehicle maintenance follow-up system (1) comprises an input terminal (13) and a maintenance information reporting module (14), wherein:
the input terminal (13) is information input equipment of a maintenance mechanism, and can be a personal computer or a mobile phone;
maintenance information reports module (14), and the information of reporting includes maintenance mechanism information (21), maintenance personal information (22), consumption part information (23), fault handling information (24), maintenance progress information (25), integrates the follow-up information through master controller (5), sends to monitoring server (8) through wireless data communication module (6) and stores and carries.
3. The vehicle repairing remote monitoring and management system according to claim 1, wherein: the video monitoring system (2) comprises a camera (15) and an image processing module (16), wherein:
camera (15): the system is an image acquisition device which is arranged at each corner of a maintenance mechanism and is used for acquiring the image information of the vehicle;
image processing module (16): the image processing module (16) is electrically connected with the main controller (5) and is used for optimizing the collected images and improving the image quality and transmitting the image data to the main controller (5).
4. The vehicle repairing remote monitoring and management system according to claim 1, wherein: position information positioning system (3), including GPS module (17), GPS module (17) can fix a position the position of vehicle through the GPS satellite, and be connected with video monitoring system (2) for GPS module (17), and the location data is handled by wireless data communication module (6) and is sent to network basic station (7) through master controller (5), uploads to monitoring server (8) by network basic station (7) again, and the user can know the position information of vehicle through the cell-phone.
5. The vehicle repairing remote monitoring and management system according to claim 1, wherein: the emergency notification system (4) comprises a service terminal (18), a call module (19), an operator base station (20) and a user terminal (11), wherein:
service terminal (18): a calling device for maintenance personnel;
calling module (19): and calling the bound user terminal (11) equipment through the operator base station (20) in a dialing mode by taking the SIM card as a main body.
6. The vehicle repairing remote monitoring and management system according to claim 1, wherein: the monitoring server (8) comprises a cloud server (9) and a local server (10), wherein:
cloud server (9): the data of the main controller (5) is synchronized with the cloud server (9) through the wireless data communication module (6), and a user can know maintenance information, monitoring image information and positioning information by accessing the cloud server (9) through a user terminal (11) through a network;
local server (10): maintenance information, monitoring image information and positioning information processed by the main controller (5) are stored in the local server (10), and maintenance organization managers can know the stored contents through the background information management platform (12).
7. The vehicle repairing remote monitoring and management system according to claim 6, wherein: the user terminal (11) is a PC or a mobile phone.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011098726.5A CN112308243A (en) | 2020-10-14 | 2020-10-14 | Repair car remote monitoring management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011098726.5A CN112308243A (en) | 2020-10-14 | 2020-10-14 | Repair car remote monitoring management system |
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| Publication Number | Publication Date |
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| CN112308243A true CN112308243A (en) | 2021-02-02 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202011098726.5A Withdrawn CN112308243A (en) | 2020-10-14 | 2020-10-14 | Repair car remote monitoring management system |
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| Country | Link |
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| CN (1) | CN112308243A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114006924A (en) * | 2021-10-28 | 2022-02-01 | 支付宝(杭州)信息技术有限公司 | Vehicle service processing method and device |
| CN114038206A (en) * | 2021-11-03 | 2022-02-11 | 武汉紫阑信息技术有限公司 | Vehicle service display method and device |
-
2020
- 2020-10-14 CN CN202011098726.5A patent/CN112308243A/en not_active Withdrawn
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114006924A (en) * | 2021-10-28 | 2022-02-01 | 支付宝(杭州)信息技术有限公司 | Vehicle service processing method and device |
| CN114038206A (en) * | 2021-11-03 | 2022-02-11 | 武汉紫阑信息技术有限公司 | Vehicle service display method and device |
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Application publication date: 20210202 |
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