CN112242928B - Service system management system - Google Patents
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- CN112242928B CN112242928B CN202011103364.4A CN202011103364A CN112242928B CN 112242928 B CN112242928 B CN 112242928B CN 202011103364 A CN202011103364 A CN 202011103364A CN 112242928 B CN112242928 B CN 112242928B
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- 239000003795 chemical substances by application Substances 0.000 claims description 4
- 230000002452 interceptive effect Effects 0.000 claims description 3
- 238000012544 monitoring process Methods 0.000 claims description 3
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/04—Network management architectures or arrangements
- H04L41/046—Network management architectures or arrangements comprising network management agents or mobile agents therefor
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0686—Additional information in the notification, e.g. enhancement of specific meta-data
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/085—Retrieval of network configuration; Tracking network configuration history
- H04L41/0853—Retrieval of network configuration; Tracking network configuration history by actively collecting configuration information or by backing up configuration information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/12—Discovery or management of network topologies
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
Abstract
The invention discloses a service system management system, which comprises a proxy device and a terminal device, wherein the proxy device is deployed on a server associated with a service system, can acquire configuration information of an associated component of the service system and transmit the acquired configuration information to the terminal device, and the terminal device generates topology of the associated component of the service system by analyzing the acquired configuration information. The business system management system can automatically acquire the configuration information of the IT equipment related to the business system and update the topology, and avoids the need of manual maintenance.
Description
Technical Field
The invention relates to the technical field of Internet, in particular to a business system management system.
Background
With the rapid development of enterprise business, the construction of internet (Internet Technology, IT) systems applied to enterprises is more and more complex, in the daily operation and maintenance of a data center, IT is difficult for a system administrator to grasp the IT equipment and the association relationship between the equipment on which each business system depends, when a certain IT equipment or component fails, the system administrator needs to consult a large number of records or log in a plurality of systems, so as to judge the failure source, and the mode is not beneficial to the continuous and stable operation of the business system, and also increases huge workload for the system administrator.
In the prior art, a data center records configuration information and association relation of IT resources by adopting a configuration management DataBase (Configuration Management DataBase, CMDB), and the configuration management DataBase is used as a tool, so that a system administrator can be helped to quickly know current configuration and relation of IT equipment, troubleshoot the fault as soon as possible, sharing of the IT information can be realized, and even if a responsible person of a current fault system is not in the data center, other persons can perform fault diagnosis according to the records of the CMDB.
However, in the current configuration management database system, the configuration information and network topology of the network device can be automatically found and generated, but the software configuration and association relation of the IT devices related to the service system are related, because of the multiple brands and large technical differences, the service system needs to be manually maintained, and once the service system is subjected to daily maintenance or system change, the update of the configuration management database record information is not timely, which has very serious consequences.
Disclosure of Invention
The invention aims to provide a business system management system, which realizes automatic acquisition of configuration information of IT equipment related to a business system and topology updating, and avoids the need of manual maintenance.
In order to achieve the above purpose, the present invention provides the following technical solutions:
a business system management system, comprising:
the proxy device is deployed on a server associated with a service system, acquires configuration information of a component associated with the service system and transmits the acquired configuration information to the terminal device;
and the terminal device is connected with the proxy device and used for generating the topology of the service system related component by analyzing the obtained configuration information.
Preferably, the associated component comprises a middleware and a database connected with the middleware, and an application device for acquiring and recording configuration information of the database connected with the middleware is deployed on the middleware;
the terminal device comprises a first data processing device which establishes the association relation between the middleware and the database by comparing the database configuration information acquired from the middleware with the database configuration information directly acquired from the database.
Preferably, the database includes a database that returns database configuration information according to a scan command executed by the operating system, and the database is a database of a cluster deployment mode.
Preferably, the database comprises a database for reading database configuration information from a preset file and returning the database configuration information, and the database is in a single-instance deployment mode.
Preferably, the associated component includes a physical server for running the operating system, and the terminal device includes a second data processing device for establishing an association between the operating system and the physical server based on a serial number of the physical server acquired from the physical server.
Preferably, the associated components include a storage device, a fibre optic switch, and a physical server for running an operating system,
the terminal device comprises a third data processing device which establishes the association relationship among the physical server, the optical fiber switch and the storage device by matching the global names of the optical fiber channel cards used by the physical server, the global names of all ports of the optical fiber switch and the global names of the end cards connected with the optical fiber switch by the storage device.
Preferably, the terminal device comprises a presentation interface for presenting the topology of the associated components of the business system in a visual form.
Preferably, the terminal device further comprises an interactive interface for setting the relevant parameters by a user.
Preferably, the system further comprises a monitoring device connected with the terminal device, used for monitoring whether the associated component of the service system fails, and used for transmitting alarm information about the failure of the associated component of the service system to the terminal device.
Preferably, it is applied to one service system or to a plurality of service systems.
As can be seen from the above technical solution, the service system management system provided by the present invention includes an agent device and a terminal device, where the agent device is deployed on a server associated with a service system, and is capable of acquiring configuration information of an associated component of the service system and transmitting the acquired configuration information to the terminal device, and the terminal device analyzes the acquired configuration information to generate a topology of the associated component of the service system. Therefore, the business system management system can automatically acquire the configuration information of the IT equipment related to the business system and update the topology, and avoids the need of manual maintenance.
Drawings
In order to more clearly illustrate the embodiments of the invention or the technical solutions in the prior art, the drawings that are required in the embodiments or the description of the prior art will be briefly described, it being obvious that the drawings in the following description are only some embodiments of the invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
Fig. 1 is a schematic diagram of a service system management system according to an embodiment of the present invention;
fig. 2 is a schematic diagram of an application scenario of a service system management system according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of another application scenario of a service system management system according to an embodiment of the present invention;
fig. 4 is a schematic diagram of a service system management system according to another embodiment of the present invention.
Detailed Description
In order to make the technical solution of the present invention better understood by those skilled in the art, the technical solution of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention, and it is apparent that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present invention without making any inventive effort, shall fall within the scope of the present invention.
Referring to fig. 1, fig. 1 is a schematic diagram of a service system management system according to an embodiment of the present invention, and as can be seen from the figure, the service system management system includes:
a proxy device 11 deployed on a server associated with a service system, acquiring configuration information of components associated with the service system, and transmitting the acquired configuration information to a terminal device 10;
the terminal device 10 connected to the proxy device 11 generates a topology of the service system related component by parsing the obtained configuration information.
The configuration information of the component refers to information reflecting the internet attribute of the component. The terminal device 10 can generate the topology of the associated component of the service system from the configuration information by analyzing the configuration information of each associated component. Therefore, the service system management system of the embodiment can automatically acquire the configuration information of the IT equipment related to the service system and update the topology, and avoids the need of manual maintenance.
The present business system management system will be described in detail with reference to the following embodiments.
The proxy device 11 is disposed on a server for running an operating system associated with the service system, and the proxy device 11 acquires configuration information of components associated with the service system and transmits the acquired configuration information to the terminal device 10. In practical applications, resources such as an operating system, middleware or a database may be directly collected by the proxy device 11 deployed on the operating system, and resources such as a physical server, a fiber switch or a storage device may be remotely collected by the proxy device 11 according to a related protocol.
Optionally, the related components of the service system include middleware and a database connected to the middleware, referring to fig. 2, fig. 2 is a schematic diagram of an application scenario of the service system management system of the present embodiment, and as can be seen from the figure, the related components of the service system include middleware 13 and a database 14 connected to the middleware 13, where an application device that obtains and records configuration information of the database 14 connected to the middleware 13 is disposed on the middleware 13, the application device records the database configuration information in a corresponding file, and the proxy device 11 can obtain the configuration information of the database 14 connected to the middleware 13 from the file of the application device on the middleware 13, and in particular, can obtain an IP address and an instance name of the database 14.
The proxy device 11 is also able to obtain configuration information of the database 14 directly from the database 14. In a specific embodiment, the database 14 may be in a cluster deployment mode or a single-instance deployment mode, and in this embodiment, the proxy device 11 needs to check which deployment mode the database 14 is in first, alternatively, the proxy device 11 may check whether the database 14 is in the cluster deployment mode by executing a check command in the database 14, if the return result is yes, it is determined that the database 14 is in the cluster deployment mode, and if the return result is no, it is determined that the database 14 is in the single-instance deployment mode.
For a database in the cluster deployment mode, the database can return the configuration information of the database according to the scanning command executed by the operating system, and if the database 14 is in the cluster deployment mode, the proxy device 11 can acquire the configuration information of the database 14 by executing the scanning command through the operating system.
For a database in a single-instance deployment mode, the database can read the database configuration information from a preset file and return the database configuration information, if the database 14 is in the single-instance deployment mode, the proxy device 11 can directly read the configuration information of the database from the preset file under the corresponding path in the database, thereby obtaining the configuration information of the database.
Accordingly, the terminal device 10 includes a first data processing device that establishes an association relationship between the middleware 13 and the database 14 by comparing the database configuration information acquired from the middleware 13 with the database configuration information acquired directly from the database 14. And further can generate the topology of the business system.
In a further embodiment, the service system association component comprises a physical server for running the operating system, and the terminal device comprises a second data processing device, and the second data processing device establishes an association relationship between the operating system and the physical server according to a serial number of the physical server acquired from the physical server. Referring to fig. 2, the proxy device 11 may obtain the serial number of the physical server 12 where the operating system is located by executing a corresponding command in the operating system, and establish the association relationship between the operating system and the physical server 12 through the serial number, so as to generate the topology of the service system. For example, the sequence number uname-a may be used in the AIX operating system, the sequence number dmidecode-t 1 may be used in the Linux operating system, and wmic bios get serialnumber may be used in the Windows operating system.
In yet another embodiment, the service system includes a storage device, a fiber switch, and a physical server for running an operating system, please refer to fig. 3, fig. 3 is a schematic diagram of yet another application scenario of the service system management system of the present embodiment, and it can be seen that the service system includes the physical server 12, the fiber switch 15, and the storage device 16.
The proxy device 11 can obtain a fibre channel card used by the physical server 12 by executing a corresponding command in the operating system, and obtain a World Wide Name (WWN) of the fibre channel card used by executing the corresponding command. The proxy device 11 can obtain the global names of the ports of the fabric switch 15 by executing the corresponding commands in the operating system. In addition, the proxy apparatus 11 can check the global names of the end cards of the storage device 16 for connection with the optical fiber switch 15 by remotely logging in the storage device 16 by executing the corresponding commands.
Correspondingly, the terminal apparatus 10 includes a third data processing apparatus, which establishes an association relationship among the physical server 12, the optical fiber switch 15 and the storage device 16 by matching the global names of the optical fiber channel cards used by the physical server 12, the global names of the ports of the optical fiber switch 15, and the global names of the end cards used by the storage device 16 for connection with the optical fiber switch, so as to generate a topology of the service system.
Alternatively, the terminal device 10 may be deployed on a user server, and the terminal device 10 includes a presentation interface for presenting the topology of the associated components of the service system in a visual form, through which the user can view the IP resource topology of the service system. The terminal device 10 may further comprise an interactive interface for setting relevant parameters by a user, and the user may set the period for collecting configuration information for different IT devices or for different running software of the service system according to actual service needs, for example. Interaction between the service system management system and the user is realized through the display interface or the interaction interface.
Specifically, the proxy device 11 periodically acquires configuration information of the service system-associated components in accordance with a period set by the user. The specific agent device 11 may include a trigger that triggers at a preset period to acquire configuration information of the associated component.
The terminal device 10 compares the configuration information obtained this time with the configuration information obtained last time by analyzing the obtained configuration information of each associated component, and judges whether there is a difference between the configuration information and the configuration information, if there is no difference, only the configuration information acquisition result is recorded; if the configuration information is found to be changed, the configuration information is stored, the topology of the service system is automatically adjusted based on the configuration information, and the topology of the service system is updated and generated.
Still preferably, referring to fig. 4, fig. 4 is a schematic diagram of a service system management system according to another embodiment, and as can be seen from the drawing, the service system management system may further include a monitoring device 17 connected to the terminal device 10, where the monitoring device 17 monitors whether an associated component of the service system fails, and transmits alarm information about the failure of the associated component of the service system to the terminal device 10.
In practical application, the monitoring device 17 may be various monitoring devices arranged on site by a user and used for monitoring whether related equipment has faults, and the management system is deeply integrated with various monitoring devices 17. The monitoring device 17 may actively transmit the alarm information to the terminal device 10, or the terminal device 10 may actively acquire the alarm information from the monitoring device 17, where the alarm information includes at least the device name, the device IP address, the detailed description of the alarm, and the like. The terminal device 10 can display the alarm information on the automatically generated topology of the service system in real time, and reminds the operation and maintenance personnel in a highlighting or flashing mode, so that the operation and maintenance personnel can find the fault at the first time, and judge the influence range of the fault through the visual topology, for example, the fault relates to one service system or a plurality of service systems, if a plurality of alarm information are generated at the same time, the user can be assisted in judging which fault is the source of other faults, and the fault solving efficiency is improved.
The service system management system of the embodiment may be applied to one service system, or may be applied to a plurality of service systems, and may generate topologies of associated components of each service system respectively for each service system.
The business system management system of the embodiment can automatically acquire the configuration information of the IT equipment related to the business system and update the topology, avoids the need of manual maintenance, and can update the configuration information related to the business system and the topology in real time by setting the acquisition period. In addition, the topology of the service system can be visually displayed in a visual mode, and the alarm information of the service system can be displayed on the system topology, so that operation and maintenance personnel can be assisted to quickly diagnose the system faults, and the problem can be solved.
In addition, in most of the existing data centers, the service systems are mastered in different administrators, information is not shared, and when faults occur, the system administrators are difficult to solve rapidly when the system administrators are not on site, the service system management system provides an information sharing platform, the logic topology of all the service systems can be intuitively displayed, and when the faults occur, all the administrators can establish group force and force competition to solve the faults rapidly.
The service system management system provided by the invention is described in detail above. The principles and embodiments of the present invention have been described herein with reference to specific examples, the description of which is intended only to facilitate an understanding of the method of the present invention and its core ideas. It should be noted that it will be apparent to those skilled in the art that various modifications and adaptations of the invention can be made without departing from the principles of the invention and these modifications and adaptations are intended to be within the scope of the invention as defined in the following claims.
Claims (9)
1. A business system management system, comprising:
the proxy device is deployed on a server associated with a service system, acquires configuration information of an associated component of the service system and transmits the acquired configuration information to the terminal device, wherein the configuration information is information reflecting internet attributes of the associated component of the service system;
the agent device is further used for checking whether the deployment mode of the database is a cluster deployment mode or a single-instance deployment mode, and directly acquiring configuration information of the database from the database; or the proxy device is also used for acquiring configuration information of the database from the file of the application device on the middleware; wherein, the configuration information of the database comprises: the IP address and instance name of the database;
the terminal device is connected with the proxy device and used for generating topology of the service system associated component by analyzing the obtained configuration information;
the related component comprises a middleware and a database connected with the middleware, wherein an application device for acquiring and recording configuration information of the database connected with the middleware is deployed on the middleware, and the application device is specifically used for recording the configuration information of the database in a corresponding file;
the terminal device comprises a first data processing device which establishes the association relation between the middleware and the database by comparing the database configuration information acquired from the middleware with the database configuration information directly acquired from the database.
2. The business system management system of claim 1, wherein said database comprises a database for returning database configuration information according to a scan command executed by an operating system, the database being a database of a cluster deployment mode.
3. The business system management system of claim 1, wherein said database comprises a database that reads database configuration information from a preset file and returns the database configuration information, the database being a single instance deployment model.
4. A service system management system according to claim 1, wherein the associated component comprises a physical server for running the operating system, and the terminal device comprises second data processing means for establishing an association between the operating system and the physical server based on a serial number of the physical server acquired from the physical server.
5. The business system management system of claim 1, wherein the associated components include storage devices, fiber switches, and physical servers for running operating systems,
the terminal device comprises a third data processing device which establishes the association relationship among the physical server, the optical fiber switch and the storage device by matching the global names of the optical fiber channel cards used by the physical server, the global names of all ports of the optical fiber switch and the global names of the end cards connected with the optical fiber switch by the storage device.
6. A business system management system according to any of claims 1-5, wherein said terminal device comprises a presentation interface for presenting the topology of the associated components of said business system in a visual form.
7. The service system management system according to claim 6, wherein the terminal device further comprises an interactive interface for setting the related parameters by a user.
8. The service system management system according to claim 1, further comprising a monitoring device connected to the terminal device for monitoring whether an associated component of the service system is malfunctioning and for transmitting alarm information to the terminal device regarding the malfunction of the associated component of the service system.
9. The business system management system of claim 1, wherein the system management system is applied to one business system or to a plurality of business systems.
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| US10164986B2 (en) * | 2013-10-30 | 2018-12-25 | Entit Software Llc | Realized topology system management database |
| US11159385B2 (en) * | 2014-09-30 | 2021-10-26 | Micro Focus Llc | Topology based management of second day operations |
| CN106487585A (en) * | 2016-10-09 | 2017-03-08 | 深圳市思博创科技有限公司 | Equipment complex monitoring system framework |
| CN108062231A (en) * | 2017-12-18 | 2018-05-22 | 江苏润和软件股份有限公司 | A kind of cloud application automatic configuration method based on correlation analysis |
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