CN112242199A - Method for guiding consultation by robot - Google Patents
Method for guiding consultation by robot Download PDFInfo
- Publication number
- CN112242199A CN112242199A CN202011078433.0A CN202011078433A CN112242199A CN 112242199 A CN112242199 A CN 112242199A CN 202011078433 A CN202011078433 A CN 202011078433A CN 112242199 A CN112242199 A CN 112242199A
- Authority
- CN
- China
- Prior art keywords
- robot
- user
- medicine
- medicines
- symptoms
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
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Classifications
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/20—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
- G16H20/10—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to drugs or medications, e.g. for ensuring correct administration to patients
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/70—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for mining of medical data, e.g. analysing previous cases of other patients
Abstract
The invention provides a method for guiding consultation by a robot, belonging to the technical field of medical service and comprising the following steps: a user issues an instruction to the robot; the robot confirms the disease type according to the symptom selected by the user; matching appropriate medicines from a database by the robot through combining disease types with symptoms; when matching medicines, screening is carried out according to the actual condition of a user, whether medical insurance exists or not and whether medicines are taken or not; the robot recommends the matched proper medicine information to the user, and brings the user to a designated medicine placing area; the invention can not only assist the staff of the pharmacy to recommend the medicine purchasing scheme suitable for the patient more reasonably and scientifically, but also lead the patient to select the medicine by self according to the symptoms.
Description
Technical Field
The invention relates to the technical field of medical services, in particular to a method for guiding consultation by a robot.
Background
At present, when a customer purchases a medicine in a pharmacy, the staff is required to recommend the medicine according to the specific illness type and symptoms of the customer, and the shopping experience is affected because the staff is busy and the conditions of all customers cannot be considered.
Disclosure of Invention
Aiming at the technical defects, the invention aims to provide a robot consultation guiding method which can assist a drugstore clerk to recommend a medicine purchasing scheme suitable for a patient more reasonably and scientifically and can enable the patient to select a medicine by self according to the symptoms.
In order to solve the technical problems, the invention adopts the following technical scheme:
a method for robot guided consultation, comprising the steps of:
1) a user issues an instruction to the robot;
2) the robot confirms the disease type according to the symptom selected by the user;
3) matching appropriate medicines from a database by the robot through combining disease types with symptoms;
4) when matching medicines, screening is carried out according to the actual condition of a user, whether medical insurance exists or not and whether medicines are taken or not;
5) the robot recommends the matched appropriate medicine information to the user, and brings the user to the designated medicine placing area.
The invention has the beneficial effects that: the invention can not only assist the staff of the pharmacy to recommend the medicine purchasing scheme suitable for the patient more reasonably and scientifically, but also lead the patient to select the medicine by self according to the symptoms.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
A method of robot guided consultation comprising the steps of:
1) a user issues an instruction to the robot;
2) the robot confirms the disease type according to the symptom selected by the user;
3) matching appropriate medicines from a database by the robot through combining disease types with symptoms;
4) when matching medicines, screening is carried out according to the actual condition of a user, whether medical insurance exists or not and whether medicines are taken or not;
5) the robot recommends the matched appropriate medicine information to the user, and brings the user to the designated medicine placing area.
The robot is an existing intelligent robot and has the following functions:
firstly, the robot can perform basic voice interaction with a customer, can actively make a call with the customer, and performs simple interaction.
And secondly, the robot can recommend medication according to the symptom description of the customer and recommend related commodities according to standard marketing skills provided by the medical insurance city.
And thirdly, according to the requirements of the customers, the robot can lead the customers to reach the appointed medicine placing area.
Fourthly, the customer can carry out code scanning online payment through WeChat or a payment treasure.
Fifthly, checking the card of the store staff on and off duty.
And sixthly, issuing an electronic prescription through remote video inquiry, and finishing medicine purchase by the patient according to the electronic prescription.
And seventhly, the robot is small and exquisite, light and convenient, has the advantage of cost, and can be automatically charged.
And eighthly, the robot is communicated with an ERP system of the medical insurance city, the inventory and the gross profit of the goods are identified intelligently, and the associated goods are recommended.
And ninth, the robot can introduce sales promotion activities to customers according to the dialect provided by the medical insurance city.
The robot can perform face recognition, remember customers, store basic information of the customers, read health data and intelligently recommend commodities.
The internal control program is as follows:
and (3) developing a language: java (Java)
A frame: spring + Struts + hibernate
The implementation logic:
and confirming the disease according to the symptom selected by the user, selecting a proper medicine by the disease and the symptom, and screening whether the medicine is taken or not according to the actual condition of the user when the medicine is matched, so that the medicine suitable for the user is finally recommended.
The main codes are as follows:
the robot can enjoy basic voice interaction with customers, can actively make calls with the customers, and can perform simple interaction. Questions may be asked, such as weather: you will be told weather related information. The robot can also be given instructions through conversation, such as: go to the toilet. The robot will take you to the toilet location. Some illness related questions may be consulted. Such as the cold: the robot may recommend medications and notes based on the symptom description of the customer. The robot can take the customer to reach the appointed medicine placing area according to the requirement of the customer.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (1)
1. A method for robot guided consultation, comprising the steps of:
1) a user issues an instruction to the robot;
2) the robot confirms the disease type according to the symptom selected by the user;
3) matching appropriate medicines from a database by the robot through combining disease types with symptoms;
4) when matching medicines, screening is carried out according to the actual condition of a user, whether medical insurance exists or not and whether medicines are taken or not;
5) the robot recommends the matched appropriate medicine information to the user, and brings the user to the designated medicine placing area.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011078433.0A CN112242199A (en) | 2020-10-10 | 2020-10-10 | Method for guiding consultation by robot |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011078433.0A CN112242199A (en) | 2020-10-10 | 2020-10-10 | Method for guiding consultation by robot |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN112242199A true CN112242199A (en) | 2021-01-19 |
Family
ID=74168716
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011078433.0A Pending CN112242199A (en) | 2020-10-10 | 2020-10-10 | Method for guiding consultation by robot |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112242199A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112948559A (en) * | 2021-03-22 | 2021-06-11 | 湖南智芯智能科技有限公司 | Audio identification method and system for assisting pharmacy service staff |
| CN113222699A (en) * | 2021-05-12 | 2021-08-06 | 北京小乔机器人科技发展有限公司 | Method for recommending medicine by robot |
Citations (7)
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|---|---|---|---|---|
| CN105373706A (en) * | 2015-12-04 | 2016-03-02 | 上海斐讯数据通信技术有限公司 | Drug pushing method and system |
| CN106202893A (en) * | 2016-06-30 | 2016-12-07 | 山东诺安诺泰信息系统有限公司 | Method recommended by a kind of medicine |
| CN106504155A (en) * | 2016-10-20 | 2017-03-15 | 徐州赛欧电子科技有限公司 | A kind of intelligent medicine fetching system and control method |
| CN107545148A (en) * | 2017-09-30 | 2018-01-05 | 旗瀚科技有限公司 | A kind of intelligent robot diagnoses question and answer interactive system |
| CN108492149A (en) * | 2018-04-12 | 2018-09-04 | 珠海横琴盛达兆业科技投资有限公司 | The method for intelligently buying medicine based on the Baidu AI pharmacy members realized |
| CN109242547A (en) * | 2018-08-20 | 2019-01-18 | 深圳威琳懋生物科技有限公司 | The control method and computer readable storage medium of intelligent shopping guide robot system |
| CN110489566A (en) * | 2019-08-22 | 2019-11-22 | 上海软中信息系统咨询有限公司 | A kind of hospital guide's method of intelligence hospital guide's service robot |
-
2020
- 2020-10-10 CN CN202011078433.0A patent/CN112242199A/en active Pending
Patent Citations (7)
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| CN105373706A (en) * | 2015-12-04 | 2016-03-02 | 上海斐讯数据通信技术有限公司 | Drug pushing method and system |
| CN106202893A (en) * | 2016-06-30 | 2016-12-07 | 山东诺安诺泰信息系统有限公司 | Method recommended by a kind of medicine |
| CN106504155A (en) * | 2016-10-20 | 2017-03-15 | 徐州赛欧电子科技有限公司 | A kind of intelligent medicine fetching system and control method |
| CN107545148A (en) * | 2017-09-30 | 2018-01-05 | 旗瀚科技有限公司 | A kind of intelligent robot diagnoses question and answer interactive system |
| CN108492149A (en) * | 2018-04-12 | 2018-09-04 | 珠海横琴盛达兆业科技投资有限公司 | The method for intelligently buying medicine based on the Baidu AI pharmacy members realized |
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| CN110489566A (en) * | 2019-08-22 | 2019-11-22 | 上海软中信息系统咨询有限公司 | A kind of hospital guide's method of intelligence hospital guide's service robot |
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| Title |
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| 北京市海淀区融媒体中心: "炫酷！海淀的这个智能机器人能帮助人们"寻医问诊"", pages 1 - 3, Retrieved from the Internet <URL:https://baijiahao.baidu.com/s?id=1662953254391910055&wfr=spider&for=pc> * |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112948559A (en) * | 2021-03-22 | 2021-06-11 | 湖南智芯智能科技有限公司 | Audio identification method and system for assisting pharmacy service staff |
| CN112948559B (en) * | 2021-03-22 | 2022-05-20 | 湖南智芯智能科技有限公司 | Audio identification method and system for assisting pharmacy service staff |
| CN113222699A (en) * | 2021-05-12 | 2021-08-06 | 北京小乔机器人科技发展有限公司 | Method for recommending medicine by robot |
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