CN112231039A - Work order information statistical method and device, computer equipment and storage medium - Google Patents

Work order information statistical method and device, computer equipment and storage medium Download PDF

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Publication number
CN112231039A
CN112231039A CN202011148424.4A CN202011148424A CN112231039A CN 112231039 A CN112231039 A CN 112231039A CN 202011148424 A CN202011148424 A CN 202011148424A CN 112231039 A CN112231039 A CN 112231039A
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China
Prior art keywords
work order
order information
chart
target
candidate
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CN202011148424.4A
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Chinese (zh)
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CN112231039B (en
Inventor
刘斌
朱俊
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China General Nuclear Power Corp
CGN Power Co Ltd
Daya Bay Nuclear Power Operations and Management Co Ltd
Lingdong Nuclear Power Co Ltd
Guangdong Nuclear Power Joint Venture Co Ltd
Lingao Nuclear Power Co Ltd
Original Assignee
China General Nuclear Power Corp
CGN Power Co Ltd
Daya Bay Nuclear Power Operations and Management Co Ltd
Lingdong Nuclear Power Co Ltd
Guangdong Nuclear Power Joint Venture Co Ltd
Lingao Nuclear Power Co Ltd
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Priority to CN202011148424.4A priority Critical patent/CN112231039B/en
Publication of CN112231039A publication Critical patent/CN112231039A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24—Querying
    • G06F16/245—Query processing
    • G06F16/2458—Special types of queries, e.g. statistical queries, fuzzy queries or distributed queries
    • G06F16/2462—Approximate or statistical queries
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25—Integrating or interfacing systems involving database management systems
    • G06F16/252—Integrating or interfacing systems involving database management systems between a Database Management System and a front-end application
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/04817—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/06—Electricity, gas or water supply

Abstract

The application relates to a work order information statistical method, a work order information statistical device, computer equipment and a storage medium. The method comprises the following steps: receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier; acquiring a target work order information chart corresponding to the target chart type identification from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart in the candidate work order information chart set is updated at regular time and is generated by counting the work order information according to the work order information statistical logic; returning a target work order information chart to the terminal so that the terminal can display the target work order information chart; and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart. By adopting the method, the chart reflecting the latest execution condition of the work order can be automatically generated at regular time, and the chart is updated and displayed at regular time.

Description

Work order information statistical method and device, computer equipment and storage medium
Technical Field
The present application relates to the field of computer technologies, and in particular, to a work order information statistics method, an apparatus, a computer device, and a storage medium.
Background
A nuclear power plant is a power plant that generates power by controlling thermal energy generated in a nuclear reactor by nuclear fuel. Nuclear power plants require periodic field operations such as installation, testing, and maintenance of on-site units, systems, components, or structures. The field worker carries out the field operation according to the work order, and the worker needs to carry out statistical analysis on the field operation to know the completion condition of the field operation.
In the conventional technology, after all the work of one stage of the field work is finished, the completed field work is subjected to statistical analysis manually. However, the working time span of one stage is usually large, not only the statistical period is long, but also the statistical data is large, and the statistics performed manually takes much time, which finally results in low statistical efficiency.
Disclosure of Invention
In view of the above, it is necessary to provide a work order information statistical method, apparatus, computer device, and storage medium capable of improving statistical efficiency.
A method of work order information statistics, the method comprising:
receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier;
acquiring a target work order information chart corresponding to the target chart type identification from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic;
returning a target work order information chart to the terminal so that the terminal can display the target work order information chart;
and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart.
In one embodiment, before receiving a work order information chart acquisition request sent by a terminal, the method further includes:
acquiring a work order information statistical logic set; the work order information statistical logic set comprises at least one work order information statistical logic, the work order information statistical logic corresponds to the candidate chart type identification, and the work order information statistical logic comprises an interface identification, work order information statistical frequency, work order information statistical conditions and work order information acquisition conditions; acquiring target work order information meeting work order information acquisition conditions from a data storage server at regular time according to the work order information statistical frequency through candidate interfaces corresponding to the interface identifiers, and performing statistics on the target work order information according to the work order information statistical conditions to obtain candidate work order information charts corresponding to the candidate chart type identifiers; and forming the candidate work order information chart set by the candidate work order information charts.
In one embodiment, the step of enabling the terminal to display the target work order information chart includes the following steps:
the terminal displays a target work order information chart in a display area corresponding to the display area identifier; the display states of the work order information summary chart and the work order information detail chart are mutually exclusive, and the display states comprise display and hiding; when receiving a trigger operation acting on a display area, switching the display state of the work order information summary chart and the work order information detail chart according to the trigger operation; the work order information detail chart is obtained by counting the work order information, and the work order information summary chart is obtained by counting the work order information detail chart.
In one embodiment, the method further comprises:
monitoring the state of each candidate interface; when the target interface corresponding to the target chart type identification is monitored to be in an abnormal state, determining an updated interface from the candidate interfaces; and sending the updated work order information chart corresponding to the update interface to the terminal so that the terminal can update and display the updated work order information chart.
In one embodiment, determining an updated interface from the candidate interfaces comprises:
acquiring candidate chart information corresponding to each candidate interface, and acquiring target chart information corresponding to a target interface; matching the target chart information with each candidate chart information; and acquiring a candidate interface corresponding to the candidate chart information corresponding to the maximum matching degree as an updating interface.
In one embodiment, the method further comprises:
when the target interface is monitored to be in an abnormal state, generating an abnormal notification message according to the target interface and the updated interface; and sending the abnormal notification information to the terminal so that the terminal displays the abnormal notification information.
In one embodiment, the method further comprises:
when the target interface is monitored to be restored to a normal state, generating an abnormal restoration notification message according to the target interface; sending the abnormal recovery notification message to the terminal so that the terminal generates an information acquisition window according to the abnormal recovery notification message; the information acquisition window is used for acquiring interface processing information aiming at the target interface; the interface processing information sent by the terminal is obtained, and a work order information chart subsequently sent to the terminal is determined according to the interface processing information, wherein the work order information chart comprises one of a target work order information chart and an updated work order information chart.
A work order information statistics apparatus, the apparatus comprising:
the request receiving module is used for receiving a work order information chart acquisition request sent by the terminal, and the work order information chart acquisition request carries a target chart type identifier;
the chart acquisition module is used for acquiring a target work order information chart corresponding to the target chart type identifier from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic;
the chart display module is used for returning the target work order information chart to the terminal so that the terminal can display the target work order information chart;
and the chart updating module is used for returning the updated target work order information chart to the terminal when the target work order information chart is updated so as to enable the terminal to display the updated target work order information chart.
A computer device comprising a memory and a processor, the memory storing a computer program, the processor implementing the following steps when executing the computer program:
receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier;
acquiring a target work order information chart corresponding to the target chart type identification from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic;
returning a target work order information chart to the terminal so that the terminal can display the target work order information chart;
and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart.
A computer-readable storage medium, on which a computer program is stored which, when executed by a processor, carries out the steps of:
receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier;
acquiring a target work order information chart corresponding to the target chart type identification from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic;
returning a target work order information chart to the terminal so that the terminal can display the target work order information chart;
and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart.
According to the work order information statistical method, the work order information statistical device, the computer equipment and the storage medium, the work order information chart acquisition request sent by the receiving terminal is carried with the target chart type identification; acquiring a target work order information chart corresponding to the target chart type identification from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic; returning a target work order information chart to the terminal so that the terminal can display the target work order information chart; and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart. Therefore, the latest work order information can be automatically counted at regular time, and the target work order information chart is continuously updated, so that the terminal can dynamically show the work order execution condition through the continuously updated target work order information chart.
Drawings
FIG. 1 is a diagram of an exemplary implementation of a statistical approach to work order information;
FIG. 2 is a flow diagram illustrating a method for statistical work order information according to one embodiment;
FIG. 3 is an interface diagram of a chart management interface in one embodiment;
FIG. 4 is a schematic flow chart illustrating the generation of a candidate work order information chart in one embodiment;
FIG. 5 is a flow diagram illustrating a replacement target work order information chart in one embodiment;
FIG. 6 is a block diagram showing the structure of a work order information statistic device according to an embodiment;
FIG. 7 is a block diagram showing the construction of a work order information statistic device according to another embodiment;
FIG. 8 is a diagram illustrating an internal structure of a computer device according to an embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The work order information statistical method provided by the application can be applied to the application environment shown in fig. 1. Wherein, the terminal 102 communicates with the data storage server 104 through a network, the data storage server 104 communicates with the data analysis server 106 through a network, and the data analysis server 106 communicates with the terminal 108 through a network. The terminal 102 may be, but is not limited to, various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices, and the data storage server 104 may be implemented by an independent server or a server cluster composed of a plurality of servers.
Specifically, the terminal 102 may upload the work order information to the data storage server 104 in real-time. The data analysis server 106 may obtain the work order information from the data storage server 104 according to the work order information statistic logic, and perform statistics on the work order information according to the work order information statistic logic to generate a candidate work order information chart, where the candidate work order information chart is updated at regular time, and the candidate work order information chart set includes at least one candidate work order information chart generated most recently. The terminal 108 may send a work order information chart acquisition request to the data analysis server 106, where the work order information chart acquisition request carries the target chart type identifier. The data analysis server 106 may obtain the target work order information chart corresponding to the target chart type identifier from the candidate work order information chart set according to the work order information chart obtaining request, and return the target work order information chart to the terminal 108. After receiving the target work order information chart, the terminal 108 displays the target work order information chart. When the target work order information chart is updated, the data analysis server 106 returns the updated target work order information chart to the terminal 108. After receiving the target work order information chart, the terminal 108 displays the updated target work order information chart.
In one embodiment, as shown in fig. 2, a method for statistics of work order information is provided, which is described by taking the method as an example applied to the data analysis server in fig. 1, and includes the following steps:
step S202, receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier.
The work order information chart acquisition request is a request for acquiring a work order information chart. The chart type identifier is an identifier for uniquely identifying a chart type, and may specifically include a character string of at least one character of letters, numbers and symbols.
Specifically, the terminal runs the work order information statistical software, and the terminal can display a chart management interface through the work order information statistical software, wherein the chart management interface is used for setting the display style of the chart. The display style comprises the division of the display area and the chart type of the work order information chart to be displayed in each display area. The chart management interface is provided with a plurality of candidate dividing modes and a plurality of candidate chart types, a user can select one candidate dividing mode as a target dividing mode, and then the user can select at least one candidate chart type as a target chart type for each display area in the target dividing mode. And a control used for triggering the work order information chart acquisition request is also displayed in the chart management interface. When the triggering operation of the user on the control is detected, the terminal can generate a work order information chart acquisition request according to the target chart type identification, and the work order information chart acquisition request is sent to the data analysis server. The trigger operation may be a single-click operation, a double-click operation, a long-press operation, a voice operation, or the like.
Referring to fig. 3, a user may click on an "overall information" tab on a chart management interface to enter a display area division sub-interface, the display area division sub-interface displays multiple candidate division modes, a square 302 beside the candidate division modes represents a selection control, and when a "√" icon is on the selection control, the selection of the candidate division mode is represented; when the "√" icon is not on the selection control, it means that the candidate partitioning mode is not selected. Suppose that the user selects the candidate partition mode 1 as the target partition mode, that is, the entire display area is uniformly divided into four display areas, which are a display area a, a display area B, a display area C, and a display area D. A user can click a 'detailed information' tab on the chart management interface to enter a chart type setting sub-interface, chart type setting areas corresponding to all the display areas are displayed on the chart type setting sub-interface, and an 'adding' button is displayed in each chart type setting area. When the user clicks the "add" button, the chart type setting area may present a plurality of candidate chart types for the user to select. The candidate chart type selected by the user can be displayed in the chart type setting area as the target chart type. Referring to fig. 3, the user sets a display area a for displaying the statistics of the person on duty today, a display area B for displaying the statistics of the work order today, a display area C for displaying the power generation state today, and a display area D for displaying the statistics of the emergency notice and the statistics of the completed emergency notice. The graphs corresponding to the statistics of the burst notice and the completed statistics of the burst notice can be displayed in turn in the display area D. Because the target division mode only has four display areas, the user cannot set the chart types corresponding to other display areas currently. And when the user clicks a 'completion' button, the terminal generates a work order information chart acquisition request according to the target chart type identifier and sends the work order information chart acquisition request to the server.
Step S204, according to the work order information chart acquisition request, acquiring a target work order information chart corresponding to the target chart type identifier from the candidate work order information chart set; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic.
The field personnel of the nuclear power plant carry out field operation according to the work order, and the work order is a field operation guide file and is used for indicating the field personnel to carry out field operation according to a standard flow and a standard and recording an operation result. The work order information refers to information related to a work order, and may include a work order status (e.g., completed, to be completed), a work order attribute (e.g., responsible nuclear power plant, responsible personnel, work order type, execution priority, creation personnel, creation date, etc.), a content description (e.g., description of each operation step and operation result in a standard flow), and the like. The work order information statistic logic is used for generating a work order information chart.
Specifically, the field worker may be equipped with a mobile terminal, perform field work according to a work order displayed on the mobile terminal, and record an operation result. The field worker can upload the work order information to the data storage server through the mobile terminal. The data analysis server stores in advance the work order information statistical logic corresponding to various work order information charts, that is, the work order information statistical logic corresponding to each candidate chart type identifier. The data analysis server can count the work order information according to the work order information statistical logic to obtain each candidate work order information chart. Because the work order information is continuously updated, in order to show the latest work order information, the data analysis server can count the latest work order information at regular time according to the work order information statistical logic so as to update the candidate work order information chart. And forming a candidate work order information chart set by each latest candidate work order information chart, namely, synchronously updating the candidate work order information chart set when the candidate work order information chart is updated. When the data analysis server receives the work order information chart acquisition request, the data analysis server may acquire a candidate work order information chart corresponding to the target chart type identifier from the candidate work order information chart set as a target work order information chart.
For example, assuming that the type identifier of the target chart is an identifier corresponding to the work order statistical chart of this day, the data analysis server obtains the information about the work order completed this day, the work order in this day completion, and the work order to be completed this day from the data storage server every two hours. As field work is continuously performed, work orders completed today are increased, work orders completed today are changed, and work orders to be completed today are decreased. The data analysis server counts the latest work order information every two hours to obtain the work order statistical chart of today, so the work order statistical chart of today in the candidate work order information chart set is updated every two hours.
And step S206, returning the target work order information chart to the terminal so that the terminal can display the target work order information chart.
Specifically, the terminal can display a chart display interface through work order information statistics software. The data analysis server can return the target work order information chart to the terminal. And after the terminal receives the target work order information chart, displaying the target work order information chart on a chart display interface.
And step S208, when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal can display the updated target work order information chart.
Specifically, when the target work order information chart is updated, the data analysis server may return the updated target work order information chart to the terminal. After receiving the updated target work order information chart, the terminal may display the updated target work order information chart on the chart display interface, specifically, replace the old target work order information chart with the new target work order information chart. Therefore, the terminal only needs to send the work order information chart acquisition request once, the data analysis server can send the corresponding target work order information chart to the terminal at regular time, and the target work order information chart capable of reflecting the current work order execution condition is dynamically displayed on the terminal.
In the work order information statistical method, a work order information chart acquisition request sent by a receiving terminal is carried with a target chart type identifier; acquiring a target work order information chart corresponding to the target chart type identification from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic; returning a target work order information chart to the terminal so that the terminal can display the target work order information chart; and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart. Therefore, the latest work order information can be counted at regular time, and the target work order information chart is continuously updated, so that the terminal can dynamically show the work order execution condition through the continuously updated target work order information chart.
In an embodiment, as shown in fig. 4, before receiving the work order information chart acquisition request sent by the terminal, the method further includes:
step S402, acquiring a work order information statistical logic set; the work order information statistical logic set comprises at least one work order information statistical logic, the work order information statistical logic corresponds to the candidate chart type identification, and the work order information statistical logic comprises an interface identification, work order information statistical frequency, work order information statistical conditions and work order information acquisition conditions.
And S404, acquiring target work order information meeting the work order information acquisition condition from a storage server at regular time according to the work order information statistical frequency through the candidate interface corresponding to the interface identifier, and counting the target work order information according to the work order information statistical condition to obtain candidate work order information charts corresponding to each candidate chart type identifier.
Step S406, each candidate work order information chart forms the candidate work order information chart set.
One work order information statistic logic corresponds to one candidate work order information chart, namely, the work order information statistic logic and the candidate chart type identification have a corresponding relation. The work order information statistic logic comprises an interface identification, work order information statistic frequency, work order information statistic conditions and work order information acquisition conditions. The interface identifier refers to an identifier of a virtual interface through which the data analysis server and the data storage server communicate. When the number of the data storage servers is multiple, the data analysis server acquires the work order information from different data storage servers through different data interfaces. In addition, in order to improve the work order information obtaining efficiency, one interface may correspond to one candidate work order information chart, and then the data analysis server may obtain the work order information from the same data storage server through different data interfaces at the same time. The work order information statistics frequency refers to the frequency of the data analysis server for obtaining the work order information from the data storage server for statistics. The work order information statistical condition refers to a condition for the data analysis server to perform statistics on the work order information. The work order information acquisition condition refers to a condition under which the data analysis server acquires work order information from the data storage server.
For example, the candidate chart type is to count the execution conditions of today's burst level 1 and level 2 tickets, the interface identifier corresponding to the candidate chart type is interface 1, the frequency of the work order information statistics is to obtain the work order information once every two hours and count, the work order information statistics condition is to count according to the work order state in the work order information to obtain a histogram and a table reflecting the execution conditions of the burst level 1 and level 2 tickets, the histogram specifically includes a completed statistical bar of the today's burst level 1 and level 2 tickets, and a to-be-completed statistical bar of the today's burst level 1 and level 2 tickets, the output field of the table is a work order number, a priority, an execution time, a work order type, a responsible person, an execution place, and a work order state, the execution time is today's burst information, the work order information acquisition condition is, The order information of the order with the priority of 1 and 2 and the order type of the order as the notice.
Specifically, the work order information statistical logic corresponding to each work order information chart may be preset, and a work order information statistical logic set may be formed and stored in the data analysis server. The data analysis server can acquire target work order information meeting the work order information acquisition condition from the data storage server at regular time according to the work order information statistical frequency through a candidate interface corresponding to the interface identifier, and perform statistics on the target work order information according to the work order information statistical condition to obtain a candidate work order information chart. And the data analysis server can obtain candidate work order information charts corresponding to the work order information statistical logics according to the work order information statistical logics. And the data analysis server forms each candidate work order information chart into a candidate work order information chart set.
In the embodiment, a work order information statistical logic set is obtained; the work order information statistical logic set comprises at least one work order information statistical logic, the work order information statistical logic corresponds to the candidate chart type identification, and the work order information statistical logic comprises an interface identification, work order information statistical frequency, work order information statistical conditions and work order information acquisition conditions; acquiring target work order information meeting work order information acquisition conditions from a data storage server at regular time according to the work order information statistical frequency through candidate interfaces corresponding to the interface identifiers, and performing statistics on the target work order information according to the work order information statistical conditions to obtain candidate work order information charts corresponding to the candidate chart type identifiers; and forming the candidate work order information chart set by the candidate work order information charts. Therefore, the work order information can be automatically acquired according to the work order information statistical logic, the work order information is automatically counted to generate a work order information chart, and the statistical efficiency of the work order information is improved.
In one embodiment, the step of enabling the terminal to display the target work order information chart includes the following steps: the terminal displays a target work order information chart in a display area corresponding to the display area identifier; the display states of the work order information summary chart and the work order information detail chart are mutually exclusive, and the display states comprise display and hiding; when receiving a trigger operation acting on a display area, switching the display state of the work order information summary chart and the work order information detail chart according to the trigger operation; the work order information detail chart is obtained by counting the work order information, and the work order information summary chart is obtained by counting the work order information detail chart.
The display area identification is used for identifying a display area corresponding to the target work order information chart. The target chart type identification and the display area identification have a corresponding relation. The target work order information chart comprises a work order information detail chart and a work order information summarization chart, wherein the work order information detail chart is a chart in a table form, and the work order information summarization chart is a chart in a graph form. The work order information detail chart is obtained by counting the work order information, and the work order information summary chart is obtained by counting the work order information detail chart. For example, the work order information of the work orders with the execution time of today, the priorities of 1 and 2 and the work order type of the notice is counted to obtain a table reflecting the execution conditions of the burst 1 and 2-level notices, the output fields of the table are the work order number, the priority, the execution time, the work order type, the responsible personnel, the execution location and the work order state, and the work order state of each work order in the table is counted to obtain a bar chart reflecting the execution conditions of the burst 1 and 2-level notices.
Specifically, after receiving the target work order information chart, the terminal may obtain a corresponding display area identifier according to the target chart type identifier corresponding to the target work order information chart, and display the target work order information chart in the display area corresponding to the display area identifier. When the target work order information chart comprises a work order information summary chart and a work order information detail chart, the terminal can randomly select any chart for displaying, and hide the other chart. And when receiving a trigger operation acted on the display area by a user, the terminal switches the display states of the work order information general diagram and the work order information detailed diagram according to the trigger operation. For example, the terminal preferentially displays the work order information summary chart in the display area and hides the work order information detail chart. When the user clicks the display area, the terminal displays the work order information detail chart in the display area and hides the work order information summary chart.
In the embodiment, the work order information general chart and the work order information detail chart of the same chart type are displayed in a display area in a switching mode, so that the display area is effectively saved, and a user can conveniently check the detailed information of the work order.
In one embodiment, as shown in fig. 5, the method further comprises:
step S502, the state of each candidate interface is monitored.
Step S504, when it is monitored that the target interface corresponding to the target chart type identification is in an abnormal state, determining an updated interface from the candidate interfaces.
Step S506, the updated work order information chart corresponding to the updated interface is sent to the terminal, so that the terminal can update and display the updated work order information chart.
Specifically, the data analysis server may monitor the state of each candidate interface in real time, determine an update interface from other candidate interfaces when it is monitored that the target interface corresponding to the target chart type identifier is in an abnormal state, acquire an update work order information chart corresponding to the update interface from the candidate work order information chart set, and send the update work order information chart to the terminal. And after receiving the updated work order information chart, the terminal displays the updated work order information chart in a display area corresponding to the target work order information chart. The determining of the update interface from the other candidate interfaces may specifically be to randomly select an interface from the candidate interfaces in the normal state as the update interface, or to preset the priority of the candidate interfaces, and select an interface with a higher priority from the candidate interfaces in the normal state as the update interface, or to select an interface with a higher degree of correlation with the target interface from the candidate interfaces in the normal state as the update interface.
In the embodiment, the states of all candidate interfaces are monitored; when the target interface corresponding to the target chart type identification is monitored to be in an abnormal state, determining an updated interface from the candidate interfaces; and sending the updated work order information chart corresponding to the update interface to the terminal so that the terminal can update and display the updated work order information chart. Therefore, when the target interface is abnormal, other work order information charts can be replaced and displayed in time, the black screen is avoided, and user-friendly display is achieved.
In one embodiment, determining an updated interface from the candidate interfaces comprises: acquiring candidate chart information corresponding to each candidate interface, and acquiring target chart information corresponding to a target interface; matching the target chart information with each candidate chart information; and acquiring a candidate interface corresponding to the candidate chart information corresponding to the maximum matching degree as an updating interface.
Specifically, the data analysis server may further store candidate chart information of each candidate work order information chart in advance. The candidate chart information may specifically be a chart presentation. The data analysis server can acquire candidate chart information corresponding to each candidate interface and target chart information corresponding to the target interface, respectively convert the target chart information and each candidate chart information into character strings, and respectively perform character string matching on the character strings obtained by converting the target chart information and the character strings obtained by converting each candidate chart information. The data analysis server may set the same number of character string words as the degree of matching between the target chart information and the candidate chart information. The data analysis server may also input the target chart information and the candidate chart information into a text similarity matching model, and use the similarity probability output by the model as the matching degree of the target chart information and the candidate chart information. And the data analysis server acquires a candidate interface corresponding to the candidate chart information corresponding to the maximum matching degree from all the matching degrees as an updating interface. The text similarity matching model can be a specific algorithm or multiple algorithms in machine learning and deep learning, such as a support vector machine, AdaBoosting, a convolutional neural network, and the like. The trained text similarity matching model is a result of learning of a specific algorithm according to training data. An accurate model can be obtained by using a large amount of training data in an off-line training mode.
In this embodiment, target chart information corresponding to a target interface is obtained by obtaining candidate chart information corresponding to each candidate interface; matching the target chart information with each candidate chart information; and acquiring a candidate interface corresponding to the candidate chart information corresponding to the maximum matching degree as an updating interface. Therefore, when the target interface is abnormal, the work order information chart with the highest display correlation is replaced in time, and even if the work order information chart which is wanted by the user cannot be displayed at present, the user can acquire the information which is wanted to be known to the greatest extent according to the replaced work order information chart.
In one embodiment, the method further comprises: when the target interface is monitored to be in an abnormal state, generating an abnormal notification message according to the target interface and the updated interface; and sending the abnormal notification information to the terminal so that the terminal displays the abnormal notification information.
Specifically, when it is monitored that the target interface is in an abnormal state, the data analysis server may further generate an abnormal notification message according to the target interface and the update interface, where the abnormal notification message is used to notify a user that the target interface is abnormal, and then the target work order information chart corresponding to the update interface is displayed in a replaced manner. For example, the exception notification message is text information such as "an interface corresponding to the today's work order statistics is abnormal, and the display area a automatically replaces and displays the today's defective work order statistics". And the data analysis server sends the abnormal notification information to the terminal, and the terminal can display the abnormal notification information so that a user can obtain the display change condition of the work order information chart in time.
In one embodiment, the method further comprises: when the target interface is monitored to be restored to a normal state, generating an abnormal restoration notification message according to the target interface; sending the abnormal recovery notification message to the terminal so that the terminal generates an information acquisition window according to the abnormal recovery notification message; the information acquisition window is used for acquiring interface processing information aiming at the target interface; the interface processing information sent by the terminal is obtained, and a work order information chart subsequently sent to the terminal is determined according to the interface processing information, wherein the work order information chart comprises one of a target work order information chart and an updated work order information chart.
Specifically, when it is monitored that the target interface is restored to a normal state, the data analysis server may further generate an abnormal restoration notification message according to the target interface, where the abnormal restoration notification message is used to notify the user that the target interface is restored to a normal state. The data analysis server sends the abnormal recovery notification information to the terminal, the terminal can generate an information acquisition window according to the abnormal recovery notification information, the information acquisition window is used for acquiring interface processing information aiming at the target interface, and the interface processing information comprises a target work order information chart corresponding to the target interface to be recovered and displayed and an updated work order information chart corresponding to the updated interface to be maintained and displayed. The terminal sends the interface processing information to the data analysis server, and the data analysis server determines a work order information chart which is subsequently sent to the terminal according to the interface processing information. And when the interface processing information is the target work order information chart corresponding to the restoration display target interface, the data analysis server sends the target work order information chart to the terminal at a subsequent fixed time. And when the interface processing information is the updated work order information chart corresponding to the maintained display updated interface, the data analysis server sends the updated work order information chart to the terminal at a subsequent timing. Therefore, the user can be timely informed that the target interface is recovered to be normal through the abnormal recovery notification message, and the subsequently displayed work order information chart can be quickly and conveniently determined through interface processing information.
For example, the chart type corresponding to the target interface is the today's work order statistics, and the chart type corresponding to the updated interface is the today's defect work order statistics. And when the terminal receives the abnormal recovery notification message, the terminal generates and displays an information acquisition window. The information acquisition window displays the text information of 'whether to restore and display the work order statistics of today' and the 'yes' control and the 'no' control. When the user clicks the "yes" control, the interface processing information shows today's work order statistics for recovery. The terminal sends the interface processing information to the data analysis server, the data analysis server sends the work order information chart corresponding to the current work order statistics to the terminal at a follow-up timing, the work order information chart is displayed in the corresponding display area, and the data analysis server does not send the work order information chart corresponding to the current defect work order statistics in a follow-up manner.
It should be understood that, although the steps in the above-described flowcharts are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a part of the steps in the above-mentioned flowcharts may include a plurality of steps or a plurality of stages, which are not necessarily performed at the same time, but may be performed at different times, and the order of performing the steps or the stages is not necessarily performed in sequence, but may be performed alternately or alternately with other steps or at least a part of the steps or the stages in other steps.
In one embodiment, as shown in fig. 6, there is provided a work order information statistic apparatus including: a request receiving module 602, a chart obtaining module 604, a chart showing module 606, and a chart updating module 608, wherein:
the request receiving module 602 is configured to receive a work order information chart acquisition request sent by a terminal, where the work order information chart acquisition request carries a target chart type identifier.
The chart acquisition module 604 is configured to acquire a target work order information chart corresponding to the target chart type identifier from the candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic.
And the chart display module 606 is used for returning the target work order information chart to the terminal so that the terminal can display the target work order information chart.
And a chart updating module 608, configured to, when the target work order information chart is updated, return the updated target work order information chart to the terminal, so that the terminal displays the updated target work order information chart.
In one embodiment, as shown in fig. 7, the work order information statistic device further includes:
the chart generation module 601 is used for acquiring a work order information statistical logic set; the work order information statistical logic set comprises at least one work order information statistical logic, the work order information statistical logic corresponds to the candidate chart type identification, and the work order information statistical logic comprises an interface identification, work order information statistical frequency, work order information statistical conditions and work order information acquisition conditions; acquiring target work order information meeting work order information acquisition conditions from a data storage server at regular time according to the work order information statistical frequency through candidate interfaces corresponding to the interface identifiers, and performing statistics on the target work order information according to the work order information statistical conditions to obtain candidate work order information charts corresponding to the candidate chart type identifiers; and forming a candidate work order information chart set by the candidate work order information charts.
In one embodiment, the work order information chart acquisition request carries a display area identifier corresponding to a target chart type identifier, the target work order information chart comprises a work order information detail chart and a work order information summary chart, the terminal displays the target work order information chart in the display area corresponding to the display area identifier, the display states of the work order information summary chart and the work order information detail chart are mutually exclusive, the display states comprise display and hiding, when a trigger operation acting on the display area is received, the display states of the work order information summary chart and the work order information detail chart are switched according to the trigger operation, the work order information detail chart is obtained by counting work order information, and the work order information summary chart is obtained by counting the work order information detail chart.
In one embodiment, the chart update module is further configured to monitor a status of each candidate interface; when the target interface corresponding to the target chart type identification is monitored to be in an abnormal state, determining an updated interface from the candidate interfaces; and sending the updated work order information chart corresponding to the updated interface to the terminal so that the terminal can update and display the updated work order information chart.
In one embodiment, the chart updating module is further configured to obtain candidate chart information corresponding to each candidate interface, and obtain target chart information corresponding to the target interface; matching the target chart information with each candidate chart information; and acquiring a candidate interface corresponding to the candidate chart information corresponding to the maximum matching degree as an updating interface.
In one embodiment, the graph updating module is further configured to generate an exception notification message according to the target interface and the update interface when it is monitored that the target interface is in an exception state; and sending the abnormal notification information to the terminal so that the terminal displays the abnormal notification information.
In one embodiment, the graph updating module is further configured to generate an abnormal recovery notification message according to the target interface when it is monitored that the target interface recovers to a normal state; sending the abnormal recovery notification message to the terminal so that the terminal generates an information acquisition window according to the abnormal recovery notification message; the information acquisition window is used for acquiring interface processing information aiming at the target interface; the interface processing information sent by the terminal is obtained, and a work order information chart subsequently sent to the terminal is determined according to the interface processing information, wherein the work order information chart comprises one of a target work order information chart and an updated work order information chart.
For specific limitations of the work order information statistics device, reference may be made to the above limitations of the work order information statistics method, which are not described herein again. All or part of each module in the work order information statistical device can be realized by software, hardware and a combination thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In one embodiment, a computer device is provided, which may be a server, and its internal structure diagram may be as shown in fig. 8. The computer device includes a processor, a memory, and a network interface connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program, and a database. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The database of the computer equipment is used for storing data such as work order information statistical logic, work order information charts and the like. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a work order information statistics method.
Those skilled in the art will appreciate that the architecture shown in fig. 8 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In one embodiment, a computer device is further provided, which includes a memory and a processor, the memory stores a computer program, and the processor implements the steps of the above method embodiments when executing the computer program.
In an embodiment, a computer-readable storage medium is provided, on which a computer program is stored which, when being executed by a processor, carries out the steps of the above-mentioned method embodiments.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database or other medium used in the embodiments provided herein can include at least one of non-volatile and volatile memory. Non-volatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical storage, or the like. Volatile Memory can include Random Access Memory (RAM) or external cache Memory. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM), among others.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.

Claims (10)

1. A work order information statistical method is characterized by comprising the following steps:
receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier;
acquiring a target work order information chart corresponding to the target chart type identification from a candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic;
returning the target work order information chart to the terminal so that the terminal displays the target work order information chart;
and when the target work order information chart is updated, returning the updated target work order information chart to the terminal so that the terminal displays the updated target work order information chart.
2. The method according to claim 1, wherein before the receiving the work order information chart acquisition request sent by the terminal, the method further comprises:
acquiring a work order information statistical logic set; the work order information statistical logic set comprises at least one work order information statistical logic, the work order information statistical logic corresponds to the candidate chart type identification, and the work order information statistical logic comprises an interface identification, work order information statistical frequency, work order information statistical conditions and work order information acquisition conditions;
acquiring target work order information meeting work order information acquisition conditions from a data storage server at regular time according to the work order information statistical frequency through candidate interfaces corresponding to the interface identifiers, and performing statistics on the target work order information according to the work order information statistical conditions to obtain candidate work order information charts corresponding to the candidate chart type identifiers;
and forming the candidate work order information chart set by the candidate work order information charts.
3. The method according to claim 1, wherein the work order information chart acquisition request carries a display area identifier corresponding to a target chart type identifier, the target work order information chart comprises a work order information detail chart and a work order information summarization chart, and the returning of the target work order information chart to the terminal to enable the terminal to display the target work order information chart comprises:
the terminal displays the target work order information chart in a display area corresponding to the display area identifier; the display states of the work order information summary chart and the work order information detail chart are mutually exclusive, and the display states comprise display and hiding;
when receiving a trigger operation acting on the display area, switching the display state of the work order information summary chart and the work order information detail chart according to the trigger operation; the work order information detail chart is obtained by counting work order information, and the work order information summary chart is obtained by counting the work order information detail chart.
4. The method of claim 1, further comprising:
monitoring the state of each candidate interface;
when the target interface corresponding to the target chart type identification is monitored to be in an abnormal state, determining an updated interface from the candidate interfaces;
and sending the updated work order information chart corresponding to the updated interface to the terminal so that the terminal can update and display the updated work order information chart.
5. The method of claim 4, wherein determining the updated interface from the candidate interfaces comprises:
acquiring candidate chart information corresponding to each candidate interface, and acquiring target chart information corresponding to a target interface;
matching the target chart information with each candidate chart information;
and acquiring a candidate interface corresponding to the candidate chart information corresponding to the maximum matching degree as an updating interface.
6. The method of claim 4, further comprising:
when the target interface is monitored to be in an abnormal state, generating an abnormal notification message according to the target interface and the updated interface;
and sending the abnormal notification information to the terminal so that the terminal displays the abnormal notification information.
7. The method of claim 4, further comprising:
when the target interface is monitored to be restored to a normal state, generating an abnormal restoration notification message according to the target interface;
sending the abnormal recovery notification message to the terminal so that the terminal generates an information acquisition window according to the abnormal recovery notification message; the information acquisition window is used for acquiring interface processing information aiming at the target interface;
and acquiring interface processing information sent by the terminal, and determining a work order information chart subsequently sent to the terminal according to the interface processing information, wherein the work order information chart comprises one of a target work order information chart and an updated work order information chart.
8. A work order information statistics apparatus, characterized in that the apparatus comprises:
the request receiving module is used for receiving a work order information chart acquisition request sent by a terminal, wherein the work order information chart acquisition request carries a target chart type identifier;
the chart acquisition module is used for acquiring a target work order information chart corresponding to the target chart type identifier from a candidate work order information chart set according to the work order information chart acquisition request; the candidate work order information chart set comprises at least one candidate work order information chart, the candidate work order information chart is updated at regular time, and the candidate work order information chart is generated by counting the work order information according to the work order information statistical logic;
the chart display module is used for returning the target work order information chart to the terminal so that the terminal can display the target work order information chart;
and the chart updating module is used for returning the updated target work order information chart to the terminal when the target work order information chart is updated so as to enable the terminal to display the updated target work order information chart.
9. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor, when executing the computer program, implements the steps of the method of any of claims 1 to 7.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 7.
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