CN112204656A - 高效对话配置 - Google Patents

高效对话配置 Download PDF

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Publication number
CN112204656A
CN112204656A CN201980034917.4A CN201980034917A CN112204656A CN 112204656 A CN112204656 A CN 112204656A CN 201980034917 A CN201980034917 A CN 201980034917A CN 112204656 A CN112204656 A CN 112204656A
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China
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dialog
protocol
conversation
user
keyword
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Chinese (zh)
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克里斯多福·纽曼
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    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/16Sound input; Sound output
    • G06F3/167Audio in a user interface, e.g. using voice commands for navigating, audio feedback
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/08Speech classification or search
    • G10L15/18Speech classification or search using natural language modelling
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/08Speech classification or search
    • G10L2015/088Word spotting
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Acoustics & Sound (AREA)
  • Computational Linguistics (AREA)
  • General Health & Medical Sciences (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Artificial Intelligence (AREA)
  • User Interface Of Digital Computer (AREA)
  • Communication Control (AREA)
  • Machine Translation (AREA)
CN201980034917.4A 2018-05-29 2019-05-26 高效对话配置 Pending CN112204656A (zh)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
EP18000483.0 2018-05-29
EP18000483.0A EP3576084B1 (de) 2018-05-29 2018-05-29 Effiziente dialoggestaltung
PCT/EP2019/025156 WO2019228667A1 (de) 2018-05-29 2019-05-26 Effiziente dialoggestaltung

Publications (1)

Publication Number Publication Date
CN112204656A true CN112204656A (zh) 2021-01-08

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Family Applications (1)

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CN201980034917.4A Pending CN112204656A (zh) 2018-05-29 2019-05-26 高效对话配置

Country Status (5)

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US (1) US11488600B2 (de)
EP (2) EP3576084B1 (de)
JP (1) JP7448240B2 (de)
CN (1) CN112204656A (de)
WO (1) WO2019228667A1 (de)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP3576084B1 (de) 2018-05-29 2020-09-30 Christoph Neumann Effiziente dialoggestaltung

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CN107657017A (zh) * 2017-09-26 2018-02-02 百度在线网络技术(北京)有限公司 用于提供语音服务的方法和装置

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US20100049513A1 (en) * 2008-08-20 2010-02-25 Aruze Corp. Automatic conversation system and conversation scenario editing device
US20150134337A1 (en) * 2013-11-13 2015-05-14 Naver Corporation Conversation based search system and method
CN106796787A (zh) * 2014-05-20 2017-05-31 亚马逊技术有限公司 在自然语言处理中使用先前对话行为进行的语境解释
CN106575503A (zh) * 2014-06-18 2017-04-19 微软技术许可有限责任公司 用于对话理解系统的会话上下文建模
US20170060839A1 (en) * 2015-09-01 2017-03-02 Casio Computer Co., Ltd. Dialogue control device, dialogue control method and non-transitory computer-readable information recording medium
US20170069316A1 (en) * 2015-09-03 2017-03-09 Casio Computer Co., Ltd. Dialogue control apparatus, dialogue control method, and non-transitory recording medium
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CN106528522A (zh) * 2016-08-26 2017-03-22 南京威卡尔软件有限公司 场景化的语义理解与对话生成方法及系统
CN107657017A (zh) * 2017-09-26 2018-02-02 百度在线网络技术(北京)有限公司 用于提供语音服务的方法和装置

Also Published As

Publication number Publication date
EP3576084A1 (de) 2019-12-04
JP7448240B2 (ja) 2024-03-12
EP3791386A1 (de) 2021-03-17
US11488600B2 (en) 2022-11-01
EP3576084B1 (de) 2020-09-30
WO2019228667A1 (de) 2019-12-05
JP2022501652A (ja) 2022-01-06
US20210210092A1 (en) 2021-07-08

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