CN112199591B - Air ticket checking and booking method, server and medium based on social software chat window - Google Patents
Air ticket checking and booking method, server and medium based on social software chat window Download PDFInfo
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- CN112199591B CN112199591B CN202011078200.0A CN202011078200A CN112199591B CN 112199591 B CN112199591 B CN 112199591B CN 202011078200 A CN202011078200 A CN 202011078200A CN 112199591 B CN112199591 B CN 112199591B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9538—Presentation of query results
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/14—Travel agencies
Abstract
The application provides a method for realizing real-time ticket booking based on a chat window of social software, which comprises the following steps: acquiring a user ticket booking request in a social software chat window; acquiring information input by a user in a chat window of current social software; screening information conforming to a preset instruction format according to information input by a user; analyzing the information conforming to the instruction format to obtain a field conforming to the requirement of requesting inquiry from the navigation message server; transmitting the field to an avigation server for inquiry; receiving query data returned by the navigation message server, and screening the query data according to the content requested by the user; the query content meeting the user request is sent to the chat window of the current social software to reply to the user. The method comprises the following steps: the user can rapidly check the air ticket by inputting a simple instruction in the chat window of the social software, so that the use is more convenient. The screening requirement on the result is set in the simple instruction, so that the screening frequency is reduced again after the result is returned, and the query efficiency is improved.
Description
Technical Field
The application relates to the technical field of data processing, in particular to an air ticket checking and booking method based on a social software chat window, a background server and a medium.
Background
At present, the order takers of the travel agency line wholesalers communicate with clients downstream of the travel agency line wholesalers mainly through a social software chat window. There are two main ways to query and subscribe to existing tickets by the order taker of the travel agency line wholesaler: first kind: the method has the defects that the return data is screened again by submitting the selection item query through the third party application software or the form on the webpage, and then the passenger information is input for reservation, and the method has the following defects: the user needs to click options for multiple times through the mouse, and after the result is returned, the user also needs to screen according to the condition, so that the efficiency is low. Second kind: the manual mode, the social software is used for carrying out information interaction with the air ticket agent operators online, and the mode has the defects that: the manual processing efficiency is low, and the speed and accuracy of the query results are affected by the level of the air ticket operator's ability.
Disclosure of Invention
Aiming at the defects in the prior art, the air ticket checking and booking method, the background server and the medium based on the social software chat window provided by the embodiment of the application have the advantages that a user does not need to switch an application system, the operation is simple and convenient, and the working efficiency and the accuracy of air ticket inquiry can be improved.
In a first aspect, the present application provides a method for implementing real-time ticket booking in a chat window based on social software, including:
acquiring a user ticket booking request in a social software chat window;
acquiring information input by a user in a chat window of current social software;
screening information conforming to a preset instruction format according to information input by a user;
analyzing the information conforming to the instruction format to obtain a field conforming to the requirement of requesting inquiry from the navigation message server;
the fields are sent to an avigation server for inquiry;
receiving query data returned by the navigation message server, and screening the query data according to the content requested by the user;
the query content meeting the user request is sent to the chat window of the current social software to reply to the user.
Optionally, the preset instruction format is that different keyword combination formats are adopted according to different travel categories, and space is adopted between each category of keywords to distinguish the keywords at intervals.
Optionally, the trip category includes a round trip, and the keyword combination of the preset instruction format corresponding to the round trip includes: departure date, departure city, destination city, and travel days, including departure day.
Optionally, the travel category includes a notch, and the keyword combination of the preset instruction format corresponding to the notch includes: the method comprises the steps of departure date, departure city, first destination city or second destination city and travel days, wherein the first destination city and the second destination city are separated by a diagonal stroke.
Optionally, the trip category includes a trip, and the keyword combination of the preset instruction format corresponding to the trip includes: departure date, departure city, first destination city, second destination city, and first city stay days.
Optionally, the trip category includes an airport distinction, the airport distinction is used for displaying only flights of a set airport, and the airport distinction corresponding preset instruction at least includes: departure date, departure airport name, and destination airport name.
Optionally, the itinerary category includes an airline selection including displaying only information for setup airlines, excluding information for setup airlines, and double-passing round trips with the same airlines.
In a second aspect, an embodiment of the present application provides a background server, including a processor, an input device, an output device, and a memory, where the processor, the input device, the output device, and the memory are connected to each other, and the memory is configured to store a computer program, where the computer program includes program instructions, and the processor is configured to invoke the program instructions to execute the method described in the foregoing embodiment.
In a third aspect, embodiments of the present application provide a computer readable storage medium storing a computer program comprising program instructions which, when executed by a processor, cause the processor to perform the method described in the above embodiments.
The application has the beneficial effects that:
according to the method for realizing real-time ticket booking based on the chat window of the social software, provided by the embodiment of the application, the ticket booking can be realized by inputting a simple instruction into the chat window of the social software by the ticket taker of the travel agency line wholesaler, the application system does not need to be switched, and the user can input more time-saving and more convenient use compared with multiple times of mouse clicking through the keyboard input. The screening requirement on the result is set in the simple instruction, so that the screening frequency is reduced again after the result is returned, and the query efficiency is improved. Due to the direct-link communication database, real-time flight and price information is provided.
The embodiment of the application provides a background server and a computer storage medium, and has the same beneficial effects as the method for realizing the real-time ticket checking and booking based on the chat window of the social software.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below. Like elements or portions are generally identified by like reference numerals throughout the several figures. In the drawings, elements or portions thereof are not necessarily drawn to scale.
FIG. 1 shows a flowchart of a method for implementing real-time ticket booking in a chat window based on social software according to a first embodiment of the present application;
fig. 2 is a block diagram of a background server according to a second embodiment of the present application.
Detailed Description
The following description of the embodiments of the present application will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
It should be understood that the terms "comprises" and "comprising," when used in this specification and the appended claims, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
It is also to be understood that the terminology used in the description of the application herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the application. As used in this specification and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.
It should be further understood that the term "and/or" as used in the present specification and the appended claims refers to any and all possible combinations of one or more of the associated listed items, and includes such combinations.
As used in this specification and the appended claims, the term "if" may be interpreted as "when..once" or "in response to a determination" or "in response to detection" depending on the context. Similarly, the phrase "if a determination" or "if a [ described condition or event ] is detected" may be interpreted in the context of meaning "upon determination" or "in response to determination" or "upon detection of a [ described condition or event ]" or "in response to detection of a [ described condition or event ]".
It is noted that unless otherwise indicated, technical or scientific terms used herein should be given the ordinary meaning as understood by one of ordinary skill in the art to which this application belongs.
As shown in fig. 1, a flowchart of a method for implementing real-time ticket booking based on a chat window of social software according to a first embodiment of the present application is shown, where the method includes the following steps:
s1, acquiring a user air ticket booking request in a social software chat window.
S2, acquiring information input by a user in a chat window of the current social software.
And S3, screening out information which accords with a preset instruction format according to the information input by the user.
And S4, analyzing the information conforming to the instruction format to obtain a field conforming to the requirement of requesting inquiry from the navigation server.
And S5, sending the field to an avigation server for inquiry.
And S6, receiving query data returned by the navigation message server, and screening the query data according to the content requested by the user.
And S7, sending the query content meeting the user request to the chat window of the current social software to reply to the user.
Because social software is used by a large number of people, such as WeChat, qq and the like, the order takers of travel agency line wholesalers communicate with customers downstream of the travel agency line wholesalers mainly through WeChat and customers. The method for realizing real-time ticket booking based on the chat window of the social software provided by the embodiment of the application can be realized by adopting public numbers or common micro signals in the implementation process, and can singly talk or group chat by adopting the common micro signals to reply to the inquiry requests provided by a plurality of users. This embodiment is exemplified with a public number. The user pays attention to the public number first, the user inputs the request of air ticket inquiry or reservation in the WeChat chat window, the background server acquires the request of the user, acquires the information input by the user in the chat window, judges according to the input information, judges whether the input information accords with a preset instruction format, and screens out the information which accords with the preset instruction format. The preset instruction format is convenient for the background server to quickly and accurately acquire information input by a user. The background server analyzes the screened information meeting the preset instruction format to obtain a field meeting the requirement of inquiring the aeronautical letter (middle aeronautical letter) server, the field is sent to the aeronautical letter server for inquiring, the aeronautical letter server returns inquiry data, the background server receives the inquiry data returned by the aeronautical letter server, the inquiry data is screened according to the user requirement content, and the inquiry content meeting the user requirement is sent to the chat window of the current social software to reply the user. The inquiry data is screened according to the content requested by the user, and the general travel agency line wholesaler receives the price which is the most concerned, so that the inquiry data can be screened according to the price, and the flight information with lower price is displayed. Therefore, the screening result obtained by the query is closer to the user request, the obtained data is more accurate, the time for the user to check the query content can be reduced, and the query efficiency is improved. The inquiry is directly requested to the airline information server, and the airline information server provides real-time flight and price information, so that the inquiry result is very accurate.
In this embodiment, the preset command format adopts different formats according to different situations. The preset instruction format is that different key word combination formats are adopted according to different travel categories, and space is adopted between each category of key words for interval distinction.
The trip category includes a single trip, and the keyword combination of the preset instruction format corresponding to the single trip includes: the date, departure city and destination city are separated by spaces between key words. If the user wants to inquire about a single ticket on a certain day, the user can input '10.1 Beijing Chengdu' in the WeChat chat window, the background server acquires the input information of the user, and analyzes the information from the input information that the user wants to inquire about an air ticket from Beijing to Chengdu on 10 months 1 day of the year. The background server sends the inquired field to the navigation message server, the navigation message server inquires according to the inquired field, the inquired result is fed back to the background server, and the background server displays the inquired result through the chatting window. The user can query the latest air ticket information in real time, the query speed is high, and the queried information is accurate.
The trip category comprises a trip, and the keyword combination of the preset instruction format corresponding to the trip comprises: departure date, departure city, destination city, and travel days, including departure day. If the user wants to inquire the round trip ticket, the user inputs '10.1 Beijing Chengdu 5' in the chat window, wherein 5 comprises the departure day, the background server acquires the input information of the user, and analyzes the round trip ticket from Beijing to Chengdu from 10 months 1 day in the current year and from Chengdu to Beijing from Chengdu from 10 months 5 days from the input information.
The travel category comprises a gap travel, and the keyword combination of a preset instruction format corresponding to the gap travel comprises: the method comprises the steps of departure date, departure city, first destination city or second destination city and travel days, wherein the first destination city and the second destination city are separated by a diagonal stroke. For example: the user inputs '10.1 Beijing Chengdu/Chongqing 5' in the chat window, and the information analyzed by the background server is to inquire the round trip ticket from Beijing to Chengdu or Chongqing on 10 months 1 day and from Chengdu or Chongqing to Beijing on 10 months 5 days.
The travel category comprises a linkage, and the keyword combination of the preset instruction format corresponding to the linkage comprises: departure date, departure city, first destination city, second destination city, and first city stay days. For example: the user inputs '10.1 Beijing Chengdu Xiamen 2' in the chat window, and the information analyzed by the background server inquires the tickets from Beijing to Chengdu in 10 months 1 of the current year and the tickets from Chengdu to Xiamen in 10 months 2 of the current year.
The journey category comprises airport distinction, wherein the airport distinction is used for displaying flights of only set airports, and the airport distinction at least comprises the following preset instructions: departure date, departure airport name, and destination airport name. For example: the user inputs '10.1 capital and capital 5' in the chat window, the information analyzed by the background server inquires the tickets from the capital airport to the capital airport on the 10 th month 1 day of the year and the round trip tickets from the capital airport to the capital airport on the 10 th month 5 day of the year, the background server sends the inquiry field to the navigation server, the navigation server inquires according to the inquiry field, and the flight information of the capital airport is displayed through the chat window.
The itinerary category includes airline selections including displaying only information for setup airlines, excluding information for setup airlines, and double-passing trips with the same airlines. When only information of the airlines is displayed, a user inputs '10.1 capital and capital 5 CZ' in a chat window, and the information analyzed by the background server inquires about tickets from the capital and capital airport to the capital airport at 10 months and 1 day of the current year and round trip tickets from the capital and capital airport to the capital airport at 10 months and 5 days of the current year, and only flight information of the southern China airlines is displayed. When the information of the airlines is excluded, a user inputs '10.1 Dazheng Du 5-KN' in a chat window, the information analyzed by the background server inquires the tickets from Dazheng airport to Du on 1 day of 10 months in the current year and the round trip tickets from Du to Dazheng airport on 5 days of 10 months in the current year, and the flight information of the combined airlines is filtered, namely the flight information of the combined airlines is not displayed. When the same airline company is adopted for round trip in the double-pass, a user inputs '10.1 Dazhengdu 5S' in a chat window, and information analyzed by a background server inquires about flight tickets from Dazhengqi airport to Dazhengdu on 1 day of 10 months in the current year and round trip tickets from Dazhengdu to Dazhengqi airport on 5 days of 10 months in the current year, and the round trip is not voluntarily changed, and the round trip enjoys freely changed flight information.
The travel category includes a number of people limitation in a format that is followed by a chinese number, for example: the user inputs '10.1 Dachengdong 5S four' in the chat window, and the information analyzed by the background server inquires the tickets from Daxing airport to Dachengdong on the 10 th month 1 day of the year, the round trip tickets from Dachengdong to Daxing airport on the 10 th month 5 day of the year, the travel is not voluntarily changed, and the return enjoys the flight information of free change, but the flight information of less than four tickets is filtered.
According to the method for realizing real-time ticket booking based on the chat window of the social software, provided by the embodiment of the application, the ticket booking can be realized by inputting a simple instruction into the chat window of the social software by the ticket taker of the travel agency line wholesaler, the application system does not need to be switched, and the user can input more time-saving and more convenient use compared with multiple times of mouse clicking through the keyboard input. The screening requirement on the result is set in the simple instruction, so that the screening frequency is reduced again after the result is returned, and the query efficiency is improved. Due to the direct-link communication database, real-time flight and price information is provided.
As shown in fig. 2, in another embodiment of the present application, a background server is provided, where the background server includes a processor, an input device, an output device, and a memory, where the processor, the input device, the output device, and the memory are connected to each other, and the memory is configured to store a computer program, where the computer program includes program instructions, and where the processor is configured to invoke the program instructions to perform the method described in the first embodiment.
It should be appreciated that in embodiments of the present application, the processor may be a central processing unit (Central Processing Unit, CPU), which may also be other general purpose processors, digital signal processors (Digital Signal Processor, DSPs), application specific integrated circuits (Application Specific Integrated Circuit, ASICs), off-the-shelf programmable gate arrays (Field-Programmable Gate Array, FPGAs) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, or the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The input devices may include a touch pad, a fingerprint sensor (for collecting fingerprint information of a user and direction information of a fingerprint), a microphone, etc., and the output devices may include a display (LCD, etc.), a speaker, etc.
The memory may include read only memory and random access memory and provide instructions and data to the processor. A portion of the memory may also include non-volatile random access memory. For example, the memory may also store information of the device type.
In a specific implementation, the processor, the input device, and the output device described in the embodiments of the present application may execute the implementation described in the method embodiment provided in the embodiments of the present application, or may execute the implementation of the system embodiment described in the embodiments of the present application, which is not described herein again.
In another embodiment of the present application, there is also provided a computer-readable storage medium storing a computer program comprising program instructions that, when executed by a processor, cause the processor to perform the method described in the first embodiment above.
The computer readable storage medium may be an internal storage unit of the terminal according to the foregoing embodiment, for example, a hard disk or a memory of the terminal. The computer readable storage medium may also be an external storage device of the terminal, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card) or the like, which are provided on the terminal. Further, the computer-readable storage medium may also include both an internal storage unit and an external storage device of the terminal. The computer-readable storage medium is used to store the computer program and other programs and data required by the terminal. The computer-readable storage medium may also be used to temporarily store data that has been output or is to be output.
Those of ordinary skill in the art will appreciate that the elements and algorithm steps described in connection with the embodiments disclosed herein may be embodied in electronic hardware, in computer software, or in a combination of the two, and that the elements and steps of the examples have been generally described in terms of function in the foregoing description to clearly illustrate the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
It will be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working procedures of the terminal and the unit described above may refer to the corresponding procedures in the foregoing method embodiments, which are not repeated herein.
In several embodiments provided by the present application, it should be understood that the disclosed terminal and method may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, e.g., the division of the units is merely a logical function division, and there may be additional divisions when actually implemented, e.g., multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. In addition, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices, or elements, or may be an electrical, mechanical, or other form of connection.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and not for limiting the same; although the application has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the application, and are intended to be included within the scope of the appended claims and description.
Claims (3)
1. A method for realizing real-time ticket booking in a chat window based on social software is characterized by comprising the following steps:
the user inputs an air ticket booking request in a chat window of the social software;
the background server acquires an air ticket booking request of a user, acquires information input by the user in a chat window, judges according to the input information, and judges whether the input information accords with a preset instruction format;
screening information conforming to a preset instruction format according to information input by a user;
analyzing the information conforming to the preset instruction format to obtain a field conforming to the query requirement of the navigation message server;
the fields are sent to an avigation server for inquiry;
receiving query data returned by the navigation message server, and screening the query data according to the content requested by the user;
sending the query content meeting the user request to a chat window of the current social software to reply to the user;
the preset instruction format adopts different keyword combination formats according to different travel categories, and space is adopted between each category of keywords to carry out interval distinction;
the travel category comprises a gap travel, and the keyword combination of a preset instruction format corresponding to the gap travel comprises: the method comprises the steps of departure date, departure city, first destination city or second destination city and travel days, wherein the first destination city and the second destination city are separated by a diagonal stroke;
the travel category comprises a single pass, and the keyword combination of the preset instruction format corresponding to the single pass comprises: date, departure city and destination city;
the travel category comprises a round trip, and the keyword combination of the preset instruction format corresponding to the round trip comprises: departure date, departure city, destination city, and travel days including departure day;
the travel category comprises a link, and the keyword combination of the preset instruction format corresponding to the link comprises: departure date, departure city, first destination city, second destination city, and first city stay days;
the journey category comprises airport distinction, the airport distinction is used for only showing flights of a set airport, and the airport distinction at least comprises the following preset instruction formats: departure date, departure airport name and destination airport name;
the travel category also comprises an airline selection, wherein the airline selection comprises displaying only information of the set airline, excluding information of the set airline and adopting round trip of the same airline in double-pass;
the travel category comprises a limit of the number of people, and a Chinese number is added behind the corresponding preset instruction format of the travel category.
2. A background server comprising a processor, an input device, an output device and a memory, the processor, the input device, the output device and the memory being interconnected, the memory being for storing a computer program comprising program instructions, characterized in that the processor is configured to invoke the program instructions to perform the method of claim 1.
3. A computer readable storage medium, characterized in that the computer readable storage medium stores a computer program comprising program instructions which, when executed by a processor, cause the processor to perform the method of claim 1.
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| CN202011078200.0A CN112199591B (en) | 2020-10-10 | 2020-10-10 | Air ticket checking and booking method, server and medium based on social software chat window |
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