CN111954074B

CN111954074B - Information processing method, system and equipment

Info

Publication number: CN111954074B
Application number: CN201910412508.5A
Authority: CN
Inventors: 熊力
Original assignee: Alibaba Beijing Software Services Co Ltd
Current assignee: Alibaba Beijing Software Services Co Ltd
Priority date: 2019-05-17
Filing date: 2019-05-17
Publication date: 2023-08-11
Anticipated expiration: 2039-05-17
Also published as: CN111954074A

Abstract

The embodiment of the application provides an information processing method, an information processing system and information processing equipment. The method comprises the following steps: acquiring room information of a room where a client is located according to equipment information of the client; inquiring user information of a user entering the room according to the room information; based on the user information, recommendation information for output on the client is determined. According to the technical scheme provided by the embodiment of the application, the interested information is recommended to the user using the client in the room based on the user information of the user entering the room; the output content of the client can be changed according to the change of the user in the room, and the user experience is good.

Description

Information processing method, system and equipment

Technical Field

The present application relates to the field of computer technologies, and in particular, to an information processing method, system, and device.

Background

Most televisions in the existing hotel rooms are intelligent televisions. The starting-up process of the intelligent television is longer, and in order to avoid boring waiting of a user, a pre-existing local starting-up video can be played in the starting-up process.

The starting video of the existing intelligent television is fixed, and is either an embedded video of a television manufacturer or a propaganda video of a hotel.

Disclosure of Invention

The embodiments of the present application provide an information processing method, system and device, so as to solve or partially solve the problems existing in the prior art.

In one embodiment of the present application, an information processing method is provided. The method comprises the following steps:

acquiring room information of a room where a client is located according to equipment information of the client;

inquiring user information of a user entering the room according to the room information;

based on the user information, recommendation information for output on the client is determined.

In yet another embodiment of the present application, an information processing system is provided. The information processing system includes:

the client is used for sending a recommendation request to the server, wherein the recommendation request carries equipment information of the client;

the server side is used for acquiring room information of a room where the client side is located according to the equipment information; inquiring user information of a user entering the room according to the room information; determining recommendation information for playing on the client based on the user information;

the client is also used for receiving the recommendation information fed back by the server and outputting the recommendation information.

In yet another embodiment of the present application, an information processing method is provided. The method comprises the following steps:

acquiring room information of a target room;

inquiring equipment information of a client in the target room based on the room information;

push information is obtained;

and sending the push information to a client corresponding to the equipment information so as to be output on the client.

In yet another embodiment of the present application, an information processing system is provided. The system comprises:

the first client side is used for sending a pushing instruction to the server side, wherein the pushing instruction carries room information of a target room;

the server side is used for acquiring room information of the target room; inquiring equipment information of a client in the target room based on the room information; push information is obtained; sending the push information to a second client;

and the second client is used for updating the local information into the push information so as to output the push information after the power-on is started.

acquiring user information of a user and room information of a room where the user enters;

Determining recommendation information according to the user information;

inquiring equipment information of a corresponding client according to the room information;

and sending the recommendation information to the client so that the client updates the local information into the recommendation information.

the server side is used for acquiring user information of a user and room information of a room where the user enters; determining recommendation information according to the user information; inquiring equipment information of a corresponding client according to the room information; sending the recommendation information to a client;

and the second client is used for updating the local information into the recommended information so as to output the recommended information after the power-on.

In yet another embodiment of the present application, an electronic device is provided. The electronic device includes: a memory and a processor, wherein,

the memory is used for storing programs;

the processor, coupled to the memory, is configured to execute the program stored in the memory for:

In yet another embodiment of the present application, an electronic device is provided. The electronic device includes: a memory, a processor, and a communication component, wherein,

the memory is used for storing programs;

the communication component is coupled with the processor;

acquiring room information of a target room;

push information is obtained;

and sending the push information to a client corresponding to the equipment information through the communication component so as to be output on the client.

the memory is used for storing programs;

the communication component is coupled with the processor;

determining recommendation information according to the user information;

and sending the recommendation information to the client through the communication component so that the client updates local information to the recommendation information.

In the technical scheme provided by the embodiment of the application, the information of interest is recommended to the user using the client in the room based on the user information of the user entering the room; the output content of the client can be changed according to the change of the user in the room, and the user experience is good.

In another technical scheme provided by the embodiment of the application, after the room information of the target room is obtained, the equipment information of the client in the room is queried according to the room information; then sending push information to a client corresponding to the equipment information; the output content of the client can be changed according to the push information, so that the management of the client is facilitated.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions of the prior art, the following description will briefly explain the drawings used in the embodiments or the description of the prior art, and it is obvious that the drawings in the following description are some embodiments of the present application, and other drawings can be obtained according to these drawings without inventive effort for a person skilled in the art.

FIG. 1 is a schematic diagram of an information processing system according to an embodiment of the present application;

FIG. 2 is a flow chart of an information processing method according to an embodiment of the application;

FIG. 3 is a flowchart of an information processing method according to another embodiment of the present application;

FIG. 4 is a schematic diagram of an information processing system according to another embodiment of the present application;

FIG. 5 is a flowchart of an information processing method according to another embodiment of the present application;

FIG. 6 is a schematic diagram of an information processing system according to another embodiment of the present application;

FIG. 7 is a flowchart of an information processing method according to another embodiment of the present application;

FIG. 8 is a schematic diagram of an information processing apparatus according to an embodiment of the present application;

fig. 9 is a schematic structural diagram of an information processing apparatus according to another embodiment of the present application;

fig. 10 is a schematic structural view of an information processing apparatus according to another embodiment of the present application;

fig. 11 is a schematic structural diagram of an electronic device according to an embodiment of the application.

Detailed Description

The starting video of the intelligent television in the existing hotel guest room is either the built-in video of a television manufacturer or the propaganda video of the hotel, cannot be updated in real time, and is unlikely to change according to the preference of the check-in guests. At present, a scheme for updating a startup video by utilizing the characteristics of an android system of an intelligent television also exists, but the requirement of hotel management personnel (such as updating the startup video of a designated device) cannot be met, and the recommended content is not updated in a targeted manner by considering the preference of a television user.

The application is provided for providing a scheme suitable for the output content of rich equipment of hotel service scenes. For example, by recommending video, voice and other modes for the guest, which meet the guest's preference; or by providing the functions of pushing contents to the appointed equipment for the management personnel, etc., the output contents of the equipment such as the intelligent television or the intelligent sound box are richer and more diversified.

In order to enable those skilled in the art to better understand the present application, the following description will make clear and complete descriptions of the technical solutions according to the embodiments of the present application with reference to the accompanying drawings.

In some of the flows described in the description of the application, the claims, and the figures described above, a number of operations occurring in a particular order are included, and the operations may be performed out of order or concurrently with respect to the order in which they occur. The sequence numbers of operations such as 101, 102, etc. are merely used to distinguish between the various operations, and the sequence numbers themselves do not represent any order of execution. In addition, the flows may include more or fewer operations, and the operations may be performed sequentially or in parallel. It should be noted that, the descriptions of "first" and "second" herein are used to distinguish different messages, devices, modules, etc., and do not represent a sequence, and are not limited to the "first" and the "second" being different types. In addition, the following embodiments are only some, but not all, embodiments of the present application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.

Before describing the method embodiment of the present application, a system architecture on which the technical solution provided by the present application may be based will be described.

Specifically, the method provided by the embodiment of the application can be implemented based on the system architecture shown in fig. 1. The information processing system shown in fig. 1 includes a server side and a client side. The server may be an entity server, a virtual server, a cloud service platform, etc., which is not limited in this embodiment. The client can be any device such as a smart television, a smart sound box and the like. Wherein, the liquid crystal display device comprises a liquid crystal display device,

the client 101 is configured to send a recommendation request to the server, where the recommendation request carries device information of the client;

the server 102 is configured to obtain room information of a room where the client is located according to the device information; inquiring first user information of a user who enters the room according to the room information; determining recommendation information for playing on the client 101 based on the first user information;

the client 101 is further configured to receive recommendation information fed back by the server, and output the recommendation information.

What needs to be explained here is: the system provided by the embodiment can be applied to various service scenes, such as hotel service scenes. In a hotel service scenario, the client in the above embodiment may be an intelligent television, an intelligent sound box, etc. deployed in each guest room in the hotel. The server may be a server disposed in the hotel, or a network server on the network side for providing management services for the hotel, etc.

According to the technical scheme provided by the embodiment, interested information is recommended to a user using a client in a room based on the user information of the user entering the room; the output content of the client can be changed according to the change of the user in the room, and the user experience is good.

The specific workflow of each component unit, such as the server and the client, in the information processing system provided in the embodiment of the present application and the signaling interaction between the component units will be further described in the following embodiments.

Fig. 2 is a flow chart illustrating an information processing method according to an embodiment of the present application. The execution body of the method provided in this embodiment may be the server in the system embodiment. As shown in fig. 2, the method includes:

201. and acquiring room information of a room where the client is located according to the equipment information of the client.

202. And inquiring user information of the user entering the room according to the room information.

203. Based on the user information, recommendation information for output on the client is determined.

In 201 above, the device information of the client may be carried in the recommendation request. The device information may include, but is not limited to: device network address, device identification (e.g., device number), etc. Assuming that the client is a smart tv, the device information of the smart tv may be a physical address (i.e., a MAC address) of the tv network card, and the MAC address may uniquely identify a tv. The recommendation request can be sent to the server side by the client side when the user starts up; or sent by the client to the server when the user requests a recommendation. For example, a user may trigger a client to make a recommendation request by touching an entity control (e.g., a power-on key) on the client, clicking a virtual control on the client interface (e.g., via a remote control or touch screen), making a control voice, or making a specified action, etc.

In a specific implementation, the correspondence between the device information of the client and the room information may be preconfigured. For example, in a hotel services scenario, a hotel's device management system may maintain a correspondence of device information to room information. After the equipment information of the client is obtained, the room information of the room where the client is located can be obtained by inquiring the corresponding relation between the equipment information and the room information. The room information may specifically be a room number.

In 202 above, the user information may include, but is not limited to: portrayal information and/or historical behavioral information. The representation information may include, but is not limited to: user identification (e.g., login name), age, gender, occupation, customer presence, personal information (e.g., hobbies), etc. Portrayal information is an effective tool for outlining target users, contacting user appeal and design direction. Often, the attributes, behaviors and expectations of the user are linked in the most superficial and life-proximate utterances during actual operation. For example, the portrait information may be composed of a plurality of tag information. What needs to be explained here is: the construction of the image information can be seen in the prior art, and this embodiment will not be described in detail. The historical behavior information may include: historical operations of users on clients, such as viewed television programs, listened to music, etc.

In one embodiment, a customer management system (e.g., PMS, property Management System, property management system) may maintain a list of correspondence of room information to occupancy information. The system updates the corresponding relation list of the room information and the check-in information when the client completes check-in registration (check-in), check-out or room exchange, etc. Therefore, the occupancy information of the room can be obtained by inquiring the corresponding relation list of the room information and the occupancy; and then, acquiring the user information according to the check-in information. That is, the step 202 "inquiring about the user information of the user who is located in the room according to the room information" may specifically include the following steps:

2021. and inquiring the living information of the room according to the room information.

2022. And determining the user identification according to the check-in information.

2023. And acquiring at least one of portrait information and historical behavior information according to the user identification.

Wherein, the check-in information may include: user name (also or login name), identification number, time of stay, etc. The user identification may be: user name (or login name) or identification card number, etc., which can uniquely identify the user's identity.

If a hotel application scenario is still taken as an example, the hotel needs to have the capability of collecting user behavior data, analyzing user preferences and the like. For example, a special system is arranged in the hotel to collect: usage information of hotel app users, behavioral data of check-in hotel users, and the like; and the user preference can be analyzed according to the collected information, so that the portrait information capability can be built for each user. The behavior information and the portrait information collected by the system are associated with the user identifier, so that in step 203, the portrait information and/or the historical behavior information of the user corresponding to the user identifier can be obtained from the system through the user identifier.

In 203 above, the user information may include, but is not limited to: portrayal information, historical behavior information, etc. In this embodiment, the process of determining recommendation information based on portrait information and/or historical behavior information may be referred to in the prior art.

In the technical scheme provided by the embodiment, the information of interest is recommended to the user using the client in the room based on the user information of the user entering the room; the output content of the client can be changed according to the change of the user in the room, and the user experience is good.

Further, according to the method provided by the embodiment, the process of recommending information can be executed when the user in the guest room changes, can be executed when the client is started each time, and can be executed when the user requests for recommendation. If the recommendation logic is executed when the user of the guest room changes, the method provided by the embodiment may further include the following steps:

204. And acquiring the living information of the room when the living information is recommended to the client in the last time.

205. In case a user change of the room is determined based on the occupancy information, the step of determining the recommendation information is triggered.

For example, the client sends corresponding information to the server every time the client starts up to inform that the client has started up; when the server side acquires that the client side starts up, acquiring the living information of the room when the client side is recommended for the previous time and the living information corresponding to the current room; if the check-in information is different by comparing the two moments, the user in the room is indicated to change, and the start-up video and/or audio is recommended for the newly checked-in user.

Further, the recommendation information in this embodiment may be: and starting up the client or playing the content after starting up. Correspondingly, the method provided by the embodiment of the application can further comprise at least one step of:

206. triggering an action of recommending the starting content under the condition that the first request sent by the client for responding to the starting instruction is received;

207. and triggering an action of recommending the playing content under the condition that the second request sent by the client for responding to the content recommendation event is received.

The content recommendation event may be triggered by a user or actively triggered by a client system. Assuming that the client is an intelligent television, a user sends a recommendation instruction (such as recommending a movie, recommending an entertainment program, and the like) to the client through a remote controller, a touch screen, a control application matched with the television on the intelligent mobile phone (which can replace an entity remote controller), and the like, namely, a content recommendation event is triggered. After a program (such as a movie) is finished, the intelligent television system automatically triggers a content recommendation event to display and recommend favorite movies for the user, so that the user can conveniently select the movies.

Further, the method provided in this embodiment may further include the following steps:

209. and sending the push information to a client corresponding to the equipment information, so that the integrity check of the recommended information is carried out on the client, and the recommended information is played under the condition that the recommended information passes the check.

For example, based on the integrity check of MD5 (fifth version of the message digest algorithm). In particular, for the integrity check, reference is made to the prior art, and the embodiment is not limited thereto.

Fig. 3 is a flow chart illustrating an information processing method according to an embodiment of the present application. The method provided by the embodiment is suitable for the client. The client can be an intelligent television, an intelligent sound box and the like in a hotel. As shown in fig. 3, the method provided in this embodiment includes:

301. And sending a recommendation request to the server, wherein the recommendation request carries equipment information.

302. And receiving the recommendation information fed back by the server.

303. And outputting the recommendation information.

The recommendation information is determined based on first user information of a living room, and the first user information is inquired based on the room information; the room information is obtained based on the device information.

The "sending a recommendation request to a server" in 301 above includes at least one of the following:

responding to a starting instruction, and sending a recommendation request to the server;

and responding to a content recommendation event triggered by a user, and sending a recommendation request to the server.

The "outputting the recommendation information" in 303 may specifically include: carrying out integrity check on the recommended information; and playing the recommendation information under the condition that the recommendation information passes the verification.

In particular implementations, the recommendation information may include, but is not limited to, at least one of: picture information, video information, audio information, etc.

What needs to be explained here is: the determining process of the recommendation information may refer to the corresponding content in the above embodiment, and will not be described herein.

The technical scheme provided by the above embodiment is described below in connection with a specific application scenario.

Application scenario one

And intelligent televisions are installed in hotel rooms and are all televisions based on android systems. In the starting process of the intelligent television, the video file at the designated position is loaded and played. Each smart television has a unique Mac address, which is the physical address of the smart television's television card, and can uniquely identify a television device.

Assume that a hotel guest completes check-in registration (check-in) through a hotel Application (APP), an in-hotel kiosk, or a hotel person. At this time, the server side (e.g. management system) of the hotel will associate the room information (e.g. room number) of the guest registered with the room information (e.g. guest name, identification card number, time of check-in) of the guest, and update the corresponding relation table of the room information and the room information maintained by the system background. After the guest enters a room in which the guest is registered, and the intelligent television in the room is opened, the process is as follows:

and S11, the intelligent television responds to the starting instruction and sends a recommendation request to the server.

The recommendation request carries device information of the smart television, such as Mac address.

And S12, the server acquires room information of a room in which the intelligent television is located according to the equipment information.

S13, the server side obtains the check-in information according to the room information, and obtains the user identification according to the check-in information.

The user identification may be, among other things, the name of the incoming guest, the identification card number, etc.

S14, the server side obtains user information according to the user identification.

Wherein the user information may include, but is not limited to, one of the following: portrayal information and historical behavior information.

S15, the server side recommends a starting video according to the user information and sends the starting video to the intelligent television.

S16, after the intelligent television receives the starting video, carrying out integrity check on the starting video; and after the integrity check is passed, the intelligent television plays the starting video.

Of course, the smart tv may also send a recommendation request to the server when the user triggers a content recommendation event through the remote controller. In the process, the intelligent television can be replaced by an intelligent sound box. For example, after a user enters a guest room, the intelligent sound box is automatically started, and the server plays audio (such as welcome music, welcome voice and the like) recommended for the user according to portrait information and/or historical behavior information of the user.

Fig. 4 shows an information processing system provided by another embodiment of the present application. The information processing system includes: a first client 401, a server 402, and a second client 403. The specific implementation of the first client 401 and the second client 403 may be different in different application scenarios. For example, in a hotel application scenario, the first client may simply be understood as: devices used by hotel personnel, such as computers, smart phones, tablet computers, PDAs (Personal Digital Assistant, personal digital assistants), and the like. The second client can be simply understood as: and equipment configured in the hotel room, such as intelligent televisions, intelligent sound boxes and the like. In particular, the method comprises the steps of,

the first client 401 is configured to send a push instruction to the server, where the push instruction carries room information of a target room;

a server 402, configured to obtain room information of the target room; inquiring equipment information of a client in the target room based on the room information; push information is obtained; sending the push information to a second client;

the second client 403 is configured to update the local information to the recommended information, so as to output the recommended information after the power-on is started.

The server may be a single server, a virtual server constructed on a physical server, a cloud service platform, etc., which is not limited in this embodiment.

In the technical scheme provided by the embodiment, after the room information of the target room is obtained, the equipment information of the client in the room is queried according to the room information; then sending push information to a client corresponding to the equipment information; the output content of the client can be changed according to the push information, so that the management of the client is facilitated.

The specific workflow of each component unit in the information output system, such as the server, the first client, and the second client, and the signaling interaction between the component units in the information output system provided in the embodiment of the present application will be further described in the following embodiments. What is needed here is that: the function of the server side in this embodiment is also implemented by the first client side, and the content of this part will be described in the following embodiments.

Fig. 5 is a flow chart illustrating an information processing method according to an embodiment of the present application. The execution subject of the method provided in this embodiment may be a server in the system embodiment described above; but may also be the first client in the system embodiment described above. Specifically, as shown in fig. 5, the method includes:

501. Room information of a target room is acquired.

502. And inquiring the equipment information of the client in the target room based on the room information.

503. Push information is obtained.

504. And sending the push information to a client corresponding to the equipment information so as to be output on the client.

In 501, the target room may be a single designated room by the user, or may be one of a plurality of rooms designated by the user in a batch. For example, in a hotel services scenario, the user may be a manager of the hotel. The hotel management can select a target room for pushing information through a client (such as a computer, a smart phone or a PDA, etc.). For example, a hotel manager inputs or clicks on a target room via the interactive interface of the client. The room information may be a room number.

If the execution main body of the method provided in this embodiment is: the first client in the above system embodiment; accordingly, step 501 "acquire room information of the target room" in this embodiment may include one of the following:

responding to a pushing event triggered by a user aiming at the target room, and acquiring room information of the target room;

responding to push events triggered by a user aiming at a plurality of rooms, and acquiring room information of the plurality of rooms; wherein the target room is one of the plurality of rooms.

If the execution main body of the method provided in this embodiment is: the server in the embodiment of the system; accordingly, in step 501 "acquire room information of the target room", it may be specifically:

and receiving a pushing instruction sent by the client, wherein the pushing instruction carries room information of the target room.

For the content of the device information queried based on the room information in the above 502, reference may be made to the corresponding content in the above embodiment, and details are not repeated here.

In one possible technical scheme, a system is preset with a corresponding relation table of equipment information and push information. The push information may be system one configuration; for example, in a hotel application scenario, a hotel holds an activity, and the system may replace push information corresponding to all or part of the device information in the correspondence table between device information and push information with propaganda video, picture or audio of the activity. Or, the recommended information is configured by a hotel manager, for example, the hotel manager triggers the system to replace the push information corresponding to all or part of the device information in the corresponding relation table of the device information and the push information with the designated information based on the needs of most users which are known in time by the hotel manager through contact with the clients. Or, the push information corresponding to each piece of equipment information is determined by the system according to the portrait and/or the historical behavior information of the user in each room, namely, the relation table of the equipment information and the push information is updated once when the user in each room changes.

With the relationship table between the device information and the push information, the step 503 of "obtaining the push information" may specifically be:

5031. and acquiring a corresponding relation table of the equipment information and the push information.

5032. And acquiring the recommendation information corresponding to the equipment information according to a corresponding relation table of the equipment information and the push information.

As one example of the above, the system updates the relationship table of the device information and the push information once when the user in the room changes. That is, the method provided in this embodiment may further include:

505. and under the condition that the first equipment information is changed corresponding to the user entering the first room where the client is located, acquiring the user information of the user currently entering the first room.

506. Based on the user information, recommendation information is determined.

507. And updating the push information corresponding to the first equipment information into the recommendation information in a corresponding relation table of the equipment information and the push information.

If the execution body of the method provided in this embodiment is the first client, the obtaining the push information in step 503 may specifically be:

and responding to the information uploading operation of the user, and taking the uploading object as the push information.

For example, the hotel manager uploads video information, audio information or pictures and the like through an interaction page of the first client, and the first client directly takes the object uploaded by the hotel manager as the push information.

The technical scheme provided by the embodiment is described below in connection with a specific application scenario.

Application scene two

In the application scene, hotels are taken as an example, and intelligent televisions are installed in hotel rooms and are all televisions based on android systems. The hotel management system maintains: a list of correspondence of room information and device information; also maintain: and a corresponding relation table of the equipment information and the push information.

Assuming that a hotel will have some activity in the near future, it is desirable to attract the participation of clients who are in the hotel. The hotel management system replaces the push information corresponding to the equipment information in the corresponding relation table of the equipment information and the push information with the information corresponding to the activity (such as propaganda video, propaganda picture, propaganda voice and the like). The specific method comprises the following steps:

s21, the first client side responds to a batch pushing event triggered by the manager and sends a batch pushing request to the server side.

The batch pushing event can be triggered after a manager selects a plurality of page elements corresponding to rooms through an interactive interface of the first client; the method can also be triggered by the manager after the manager touches the full-selection control through the interactive interface of the first client; etc.

S22, after receiving the batch push request, the server acquires room information of a plurality of target rooms designated in the batch push request.

S25, the server side inquires the equipment information of the client side in each target room based on the room information of each target room.

S26, the server side obtains push information corresponding to each piece of equipment information by inquiring a corresponding relation table of the equipment information and the push information.

And S27, the server pushes the push information corresponding to the equipment information to the corresponding client.

Application scenario three

The hotel lobby manager, when chatting with the check-in client, knows that the client a wants to know the detailed description of each entertainment area of the hotel. At this time, the hotel lobby manager may select, on the interactive interface, a page element corresponding to the room information (e.g., room number) in which the client a is located through the interactive interface provided by the first client, and upload or select, from the candidate information, video information, audio information, or picture information that the client a wants to know. The specific method comprises the following steps:

S31, the first client responds to an update event triggered by a user aiming at a target room, and acquires room information of the target room and pushing information to be pushed.

The room information may be a room number, and the pushing information to be pushed is video information, audio information, or picture information that the manager uploads or selects from the candidate information, where the client a wants to know.

S32, the first client sends a pushing instruction to the server, wherein the pushing instruction carries the room information and the pushing information to be pushed.

S33, the server side inquires equipment information based on the room information.

And S34, the server side sends the push information to a second client side corresponding to the equipment information.

What needs to be explained here is: the steps S32 to 34 may also be implemented by the first client. The method comprises the following steps:

s31', the first client responds to an update event triggered by a user aiming at a target room, and acquires room information of the target room and pushing information to be pushed.

S32', the first client obtains corresponding device information from the server based on the room information.

And S34', the first client sends the push information to a second client corresponding to the equipment information.

Fig. 6 shows an information processing system provided by a further embodiment of the present application. The information processing system includes: a server 602 and a second client 603. Further, the information processing system may further include a third client 601. The specific implementation of the second client 603 and the third client 601 may be different in different application scenarios. For example, in a hotel application scenario, the third client 601 can be simply understood as: devices used by users in hotels, such as computers, smart phones, tablets, PDAs (Personal Digital Assistant, personal digital assistants), etc.; or self-service devices (e.g., self-service check-in devices) deployed in the hotel. The second client 603 can be simply understood as: and equipment configured in the hotel room, such as intelligent televisions, intelligent sound boxes and the like. The server may be a single server, a virtual server constructed on a physical server, a cloud service platform, etc., which is not limited in this embodiment. In particular, the method comprises the steps of,

the server 602 is configured to obtain user information of a user and room information of a room where the user enters; determining recommendation information according to the user information; inquiring equipment information of a corresponding client according to the room information; sending the recommendation information to a client;

The embodiment is suitable for the following scenes: after the user completes check-in registration through the hotel app or the hotel internal self-service machine, the server side timely sends recommendation information to the client side of the content of the room of the user, and the client side can buffer the recommendation information locally so as to output the recommendation information buffered locally after the user enters the room and the client side starts. Of course, the method is also suitable for the scene that the user completes the house change operation through the hotel APP or the hotel internal self-service machine.

Further, the third client is configured to send, in response to a check-in event triggered by a user, user information of the user and room information in which the user checks in to the server. Or the third client is used for responding to a room changing event triggered by a user and sending the user information of the user and the room information of the user which is checked in after room changing to the server.

What is needed here is that: the functions of the server may be implemented by the third client entirely or partly.

The specific workflow of each component unit, such as the server, each client, and the signaling interaction between each component unit in the information output system provided in this embodiment will be further described in the following embodiments.

Fig. 7 is a flow chart illustrating an information processing method according to an embodiment of the present application. The execution subject of the method provided in this embodiment may be a single device, such as: a server or a third client. Alternatively, the execution subject of the method provided in this embodiment may be a plurality of devices, for example, the execution subject of a part of the steps is a server, and the execution subject of another part of the steps is a third client. Specifically, the method provided in this embodiment includes:

701. and acquiring user information of a user and room information of the user entering a room.

702. And determining recommendation information according to the user information.

703. And inquiring equipment information of a corresponding client according to the room information.

704. And sending the recommendation information to the client so that the client updates the local information into the recommendation information.

In 701, the user information may include, but is not limited to, one of: portrayal information, historical behavior information. In one possible technical solution, the step of "obtaining user information of a user and room information of a room where the user enters" may specifically include:

under the condition that a user check-in event is monitored, based on check-in information of the user, user information of the user and room information of the user check-in are obtained;

and under the condition that a user room exchange event is monitored, based on the room exchange record of the user, obtaining user information of the user and room information of the user after room exchange.

For the contents 702 to 704, reference may be made to the corresponding contents of the above embodiments, and the details are not repeated here.

Application scene four

In the application scene, hotels are taken as an example, and intelligent televisions are installed in hotel rooms and are all televisions based on android systems. The hotel management system (i.e. server) maintains: and a corresponding relation list of the room information and the equipment information.

The user handles check-in through a cell phone APP or in-hotel self-service device (hereinafter, collectively referred to as a third client). The specific method comprises the following steps:

s41, the third client side responds to the user triggering the check-in event and sends check-in information to the server side.

Wherein the check-in information includes, but is not limited to: user name, user identification (e.g., login name), identification card number, room information for successful check-in (e.g., room number), etc.

S42, the third client sends the check-in information to the server.

S43, the server side obtains the user information of the user and the room information of the room where the user enters according to the entry information.

S44, the server determines recommendation information according to the user information.

S45, the server side inquires equipment information corresponding to the second client side based on the room information.

And S46, the server side sends the recommendation information to a second client side so that the second client side updates the local information into the recommendation information.

Fig. 8 is a schematic diagram showing the structure of an information processing apparatus according to an embodiment of the present application. As shown in fig. 8, the information processing apparatus includes:

an obtaining module 11, configured to obtain room information of a room where a client is located according to equipment information of the client;

A query module 12, configured to query user information of a user who enters the room according to the room information;

a recommendation module 13 for determining recommendation information for output on the client based on the user information.

Further, the query module 12 is further configured to: inquiring the living information of the room according to the room information; determining a user identifier according to the check-in information; and acquiring at least one of portrait information and historical behavior information according to the user identification.

Further, the recommendation information is: the client side starts up the starting-up content or the playing content after starting up; correspondingly, the device provided by the embodiment further comprises a triggering module, and the triggering module further has at least one of the following functions:

triggering an action of recommending the starting content under the condition that the first request sent by the client for responding to the starting instruction is received;

And triggering an action of recommending the playing content under the condition that the second request sent by the client for responding to the content recommendation event is received.

Further, the client is an intelligent television or an intelligent sound box.

Further, the information processing apparatus provided in this embodiment may further include a sending module. The sending module is used for sending the recommended information to a client corresponding to the equipment information, so that the integrity of the recommended information is checked at the client, and the recommended information is played under the condition that the recommended information passes the check.

What needs to be explained here is: the information processing apparatus provided in the foregoing embodiments may implement the technical solutions described in the foregoing method embodiments, and the specific implementation principles of the foregoing modules or units may refer to corresponding contents in the foregoing method embodiments, which are not repeated herein.

Fig. 9 is a schematic diagram showing the structure of an information processing apparatus according to still another embodiment of the present application. As shown in fig. 9, the information processing apparatus includes:

an acquisition module 21 for acquiring room information of a target room;

a query module 22, configured to query device information of a client in the target room based on the room information;

The acquiring module 21 is further configured to acquire push information;

and the sending module 23 is configured to send the push information to a client corresponding to the device information, so as to output the push information on the client.

Further, the obtaining module 21 is further configured to:

responding to push events triggered by a user aiming at a plurality of rooms, and acquiring room information of the plurality of rooms; wherein the target room is one of the plurality of rooms;

Further, the obtaining module 21 is further configured to:

acquiring a corresponding relation table of equipment information and push information;

and acquiring the push information corresponding to the equipment information according to a corresponding relation table of the equipment information and the push information.

Further, the information processing apparatus provided in this embodiment may further include a relationship table updating module. The relation table updating module is used for:

under the condition that the first equipment information corresponds to the change of the user entering the first room where the client is located, acquiring the user information of the user currently entering the first room;

determining recommendation information based on the user information;

and updating the push information corresponding to the first equipment information into the recommendation information in a corresponding relation table of the equipment information and the push information.

Further, the obtaining module is further configured to respond to an information uploading operation of the user, and take an uploading object as the push information.

Fig. 10 is a flow chart schematically showing an information processing apparatus according to still another embodiment of the present application. As shown in fig. 10, the information processing apparatus includes:

an obtaining module 31, configured to obtain user information of a user and room information of a room where the user enters;

A determining module 32, configured to determine recommendation information according to the user information;

a query module 33, configured to query device information of a corresponding client according to the room information;

and the sending module 34 is configured to send the recommendation information to the client, so that the client updates the local information to the recommendation information.

Further, the obtaining module 31 is further configured to:

Fig. 11 is a schematic structural diagram of an electronic device according to an embodiment of the present application. As shown, the electronic device includes: a memory 41 and a processor 42, wherein,

the memory 41 for storing a program;

the processor 42 is coupled to the memory 41 for executing the program stored in the memory 41 for:

The memory 41 described above may be configured to store various other data to support operations on the electronic device. Examples of such data include instructions for any application or method operating on an electronic device. The memory 41 may be implemented by any type of volatile or non-volatile memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk.

The processor 42 may realize other functions in addition to the above functions when executing the program in the memory 41, and the above description of the embodiments can be specifically referred to.

Further, as shown in fig. 11, the electronic device further includes: a first communication component 43, a first display 44, a first power component 45, a first audio component 46, and other components. Only some of the components are schematically shown in fig. 11, which does not mean that the electronic device only comprises the components shown in fig. 11.

The application further provides electronic equipment. The structure of the computing device provided in this embodiment is similar to that of the computing device embodiment described above, and is shown in fig. 11. The electronic device includes: a memory, a processor, and a communication component, wherein,

the memory is used for storing programs;

the communication component is coupled with the processor;

acquiring room information of a target room;

push information is obtained;

Wherein the processor, when executing the program in the memory, may perform other functions in addition to the above functions, see in particular the description of the embodiments above.

the memory is used for storing programs;

the communication component is coupled with the processor;

determining recommendation information according to the user information;

Accordingly, the embodiments of the present application also provide a computer-readable storage medium storing a computer program which, when executed by a computer, is capable of implementing the steps or functions of the information processing method provided in each of the above embodiments.

The apparatus embodiments described above are merely illustrative, wherein the elements illustrated as separate elements may or may not be physically separate, and the elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present application without undue burden.

From the above description of the embodiments, it will be apparent to those skilled in the art that the embodiments may be implemented by means of software plus necessary general hardware platforms, or of course may be implemented by means of hardware. Based on this understanding, the foregoing technical solution may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a computer readable storage medium, such as ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method described in the respective embodiments or some parts of the embodiments.

Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and are not limiting; although the application has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present application.

Claims

1. An information processing method, characterized by comprising:

determining recommendation information for output on the client based on the user information;

the recommended information is information which is uploaded by hotel personnel or selected from candidate information and is intended to be known by the user who takes the room.

2. The method of claim 1, wherein querying the user information of the user who entered the room based on the room information comprises:

Inquiring the living information of the room according to the room information;

determining a user identifier according to the check-in information;

and acquiring at least one of portrait information and historical behavior information according to the user identification.

3. The method according to claim 1 or 2, wherein the recommendation information is: starting up content or playing content after starting up;

and the method further comprises at least one of the following steps:

4. The method according to claim 1 or 2, wherein the client is a smart television or a smart speaker.

5. The method according to claim 1 or 2, further comprising:

and sending the recommended information to a client corresponding to the equipment information, so that the integrity of the recommended information is checked at the client, and the recommended information is played under the condition that the recommended information passes the check.

6. An information processing system, comprising:

the client is also used for receiving the recommendation information fed back by the server and outputting the recommendation information;

7. An information processing method, which is applicable to a first client or a server, includes:

acquiring room information of a target room;

inquiring equipment information of a second client in the target room based on the room information;

push information is obtained; the push information is information which is uploaded by a first client user through an interactive interface provided by the first client or is selected from candidate information and is intended to be known by the target room user;

And sending the push information to a second client corresponding to the equipment information so as to be output on the second client.

8. The method of claim 7, wherein the obtaining room information for the target room when applied to the first client comprises one of:

when the method is suitable for the server, the acquiring the room information of the target room includes: and receiving a pushing instruction sent by a first client, wherein the pushing instruction carries room information of the target room.

9. The method according to claim 7 or 8, wherein the obtaining push information comprises:

10. The method as recited in claim 9, further comprising:

Under the condition that the first equipment information is changed corresponding to the user entering the first room where the second client is located, acquiring the user information of the user currently entering the first room;

determining recommendation information based on the user information;

11. The method according to claim 7 or 8, wherein the obtaining push information comprises:

12. An information processing system, comprising:

the server side is used for acquiring room information of the target room; inquiring equipment information of a second client in the target room based on the room information; push information is obtained; sending the push information to a second client; the push information is information which is uploaded by a first client user through an interactive interface provided by the first client or is selected from candidate information and is intended to be known by the target room user;

13. An information processing method, characterized by comprising:

determining recommendation information according to the user information; the recommended information is information which is uploaded by hotel personnel or selected from candidate information and is intended to be known by the user who takes the room;

14. The method of claim 13, wherein obtaining user information of a user and room information of a room in which the user is located comprises:

15. An information processing system, comprising:

the server side is used for acquiring user information of a user and room information of a room where the user enters; determining recommendation information according to the user information; inquiring equipment information of a corresponding client according to the room information; sending the recommendation information to a client; the recommended information is information which is uploaded by hotel personnel or selected from candidate information and is intended to be known by the user who takes the room;

16. An electronic device, comprising: a memory and a processor, wherein,

the memory is used for storing programs;

17. An electronic device, comprising: a memory, a processor, and a communication component, wherein,

the memory is used for storing programs;

the communication component is coupled with the processor;

acquiring room information of a target room;

and sending the push information to a second client corresponding to the equipment information through the communication component so as to be output on the second client.

18. An electronic device, comprising: a memory, a processor, and a communication component, wherein,

the memory is used for storing programs;

The communication component is coupled with the processor;