CN111950776A - Business process optimization method and device, computer equipment and storage medium - Google Patents
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Abstract
The embodiment of the invention discloses a business process optimization method, which comprises the steps of determining a business process to be optimized in a BMP system according to optimization requirements by acquiring the optimization requirements; judging whether the business process to be optimized can be simplified or not; under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process; performing logic analysis on the execution sequence of the first business process to obtain an analysis result; and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process, optimizing the business process, automatically circulating the target business process, realizing intelligent management of the business process and greatly improving the management efficiency of the business process. In addition, a business process optimization device, computer equipment and a storage medium are also provided.
Description
Technical Field
The present invention relates to the field of computer software technologies, and in particular, to a method and an apparatus for optimizing a business process, a computer device, and a storage medium.
Background
A Business Process Management (BPM) software system is an effective means for solving the structural defects of the existing software system. Business processes are through the combing and orchestration of business activities. The BPM software system is changed from the prior mode of taking functions and data as the center to the mode of taking a business process as the center, the development of business is driven by the operation of the business process, the business interaction among different business departments is integrated through the business process, and the efficiency of the whole enterprise is improved. Due to the enlargement of the enterprise scale, the organization is gradually huge, the division of labor is gradually thinner, and the following characteristics are generally shown: the organization is complete, even large and complete, and has written responsibility explanation and system flow, but problems of unsmooth cooperation among departments, low work efficiency of cross-department flow, long decision-making time, system flow which does not reach the refinement degree, insufficient flow execution and the like can occur, so that the management efficiency of the business flow is low, and in view of the situation, the method for optimizing the business flow needs to be provided urgently.
Disclosure of Invention
Therefore, it is necessary to provide a method, an apparatus, a computer device and a storage medium for optimizing a business process to achieve intelligent management of the business process and improve the management efficiency of the business process.
A business process optimization method is applied to a BPM system, and comprises the following steps:
acquiring optimization requirements, and determining a service flow to be optimized in the BMP system according to the optimization requirements;
judging whether the business process to be optimized can be simplified or not;
under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process;
performing logic analysis on the execution sequence of the first business process to obtain an analysis result;
and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
An apparatus for business process optimization, the apparatus comprising:
the flow determining module is used for acquiring optimization requirements and determining a service flow to be optimized in the BMP system according to the optimization requirements;
the judging module is used for judging whether the business process to be optimized can be simplified or not;
the simplification module is used for simplifying the business process to be optimized by adopting a flow chart model under the condition that the business process to be optimized can be simplified to obtain a first business process;
the analysis module is used for carrying out logic analysis on the execution sequence of the first business process to obtain an analysis result;
and the adjusting module is used for adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
A computer device comprising a memory and a processor, the memory storing a computer program that, when executed by the processor, causes the processor to perform the steps of:
a computer-readable storage medium storing a computer program which, when executed by a processor, causes the processor to perform the steps of:
acquiring optimization requirements, and determining a service flow to be optimized in the BMP system according to the optimization requirements;
judging whether the business process to be optimized can be simplified or not;
under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process;
performing logic analysis on the execution sequence of the first business process to obtain an analysis result;
and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
According to the business process optimization method, the business process optimization device, the computer equipment and the storage medium, the optimization requirement is obtained, and at least two business processes to be optimized in the BMP system are determined according to the optimization requirement; judging whether the business process to be optimized can be simplified or not; under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain at least two first business processes; performing logic analysis on the execution sequence of the first business process to obtain an analysis result; and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process, and simplifying and integrating the business process, thereby optimizing the business process and improving the management efficiency of the business process.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Wherein:
FIG. 1 is a flow diagram of a method for business process optimization in one embodiment;
FIG. 2 is a flow diagram of a method for business process optimization in another embodiment;
FIG. 3 is a flow chart of a method for business process optimization in yet another embodiment;
FIG. 4 is a flow diagram of a method for flow diagram generation of a business process in one embodiment;
FIG. 5 is a flow chart of a method for business process optimization in yet another embodiment;
FIG. 6 is a block diagram of an embodiment of a business process optimization apparatus;
FIG. 7 is a block diagram of a computer device in one embodiment.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, in an embodiment, a business process optimization method is provided, which is applied to a BPM system, and the business process optimization method may be applied to a terminal or a server, and this embodiment is exemplified by being applied to a server. The business process optimization method specifically comprises the following steps:
and 102, acquiring optimization requirements, and determining a business process to be optimized in the BMP system according to the optimization requirements.
The optimization requirement refers to a command which is triggered by a user through a server and used for optimizing the business process. The business process to be optimized refers to the business process needing to be optimized in the BMP system. Specifically, the user may send an optimization requirement to a plurality of service flows in the BMP system at present, and search for a corresponding service flow to be optimized according to a service flow identifier carried in the optimization requirement. In a specific embodiment, if a user needs to optimize a service flow of subscription information query, it may be determined that the service flow of subscription information query is a service flow to be optimized.
It should be noted that, in this embodiment, one or more business processes to be optimized may be used. For a plurality of business processes to be optimized, the processing can be performed according to a method of the business process to be optimized.
And 104, judging whether the business process to be optimized can be simplified.
Specifically, the business process to be optimized is analyzed, the complexity of the business process to be optimized is determined, and when the complexity is greater than a preset complexity threshold, it is determined that the corresponding business process to be optimized can be simplified. Software codes can be used for analysis according to flow complexity measurement indexes such as the number of flow activities, the control flow complexity, the data complexity and the like, for example, the role of the business flow to be optimized, the operation times of the database and the related complexity of the database are analyzed. And analyzing the complexity of the business flow to be optimized so as to mine whether the business flow has the possibility of simplification.
And 106, under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process.
The flow chart model refers to a model for performing relevant display on the business flow in a flow chart mode. The first business process refers to the simplified business process to be optimized. Specifically, when the business process to be optimized can be simplified, the flow chart model is utilized to analyze and disassemble the business data, the business rules, the business roles and the like of the business process, and then the corresponding redundant parts are removed, so that the simplification of the business process to be optimized is realized, and the first business process is generated. The flow chart model may be a way to use encoding as a way to implement a business flow; or the data collected through the UI form, that is, the information of the service flow to be optimized is obtained through the form; the method can also be an activity-based visual interface, and comprises the steps of processing progress in each stage by covering the whole business process to be optimized; and may also be a visualization interface based on business steps. As a preferred option in this embodiment, a visual interface based on business steps is used as a flow chart model, which avoids disturbing the progress of the business process of the user, and software automatically processes abnormal situations during operation, so that the first business process is more accurate and simplified.
And 108, performing logic analysis on the execution sequence of the first business process to obtain an analysis result.
Specifically, an ERP-based analysis method may be adopted to perform logic analysis on the execution sequence of the first business process, determine whether the precedence relationship of each activity in the first business process can be adjusted to improve the flexibility of business process execution in the BMP system, and use the better execution sequence of the first business process as an analysis result, so that the execution sequence of the first business process can be subsequently adjusted according to the analysis result, thereby improving the flexibility and efficiency of business process execution in the BMP system.
And step 110, adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain the target business process.
Wherein, the target business process refers to the optimized business process. Specifically, the execution sequence of the first business process in the BMP system is adjusted according to the analysis result, so that the business process is optimized, the target business process is automatically circulated, the intelligent management of the business process is realized, and the management efficiency of the business process is greatly improved.
According to the business process optimization method, the business process to be optimized in the BMP system is determined according to the optimization requirement by acquiring the optimization requirement; judging whether the business process to be optimized can be simplified or not; under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process; performing logic analysis on the execution sequence of the first business process to obtain an analysis result; and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process, optimizing the business process, automatically circulating the target business process, realizing intelligent management of the business process and greatly improving the management efficiency of the business process.
In an embodiment, after the adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain the target business process, the method further includes:
and configuring an owner for each target business process so as to supervise the target business process by means of determining the owner.
In this embodiment, a process owner (processor) corresponding to the target business process is configured, and the overall performance of the business process is supervised by specifying the form of the business process owner, so that the problem of committee among departments is avoided, and the intelligent management of the business process is further realized.
As shown in fig. 2, in an embodiment, before obtaining an optimization requirement and determining a service flow to be optimized in a BMP system according to the optimization requirement, the method further includes:
and step 114, dragging the corresponding control on the interface of the BMP system according to the flow chart to generate the business flow of the BMP system.
Specifically, according to a flow chart of a business process of a BMP system, a card-chart two-layer structure of the business process is established, and the specific process is as follows: and instantiating a Map class of a single instance in a local range for determining the layout and data storage of the dashboard, then instantiating a Widget class for defining card information, such as the size, position information, title, type, footnote, Chart ID and the like of the card, and finally instantiating a Chart class for defining the Chart information. It should be noted that, in order to separate the layout from the diagram model, the diagram information only stores the necessary fields such as id, and the diagram implementation is completed by the external slot. And dragging the corresponding control on the interface of the BMP system according to the flow chart and the card-chart two-layer structure to generate the business flow of the BMP system. Preferably, a virtual 12-grid segmentation is designed on the layout design aiming at the node size, and the grid layout is strictly referred to during initialization, scaling and moving, so that the randomness of user operation is reduced, and the accuracy of the business process is improved.
Further, in order to provide better dragging experience, the virtual card is designed to assist the user in layout, the user can preview the position and the size of the card after the mouse is loosened, and the business process display effect is improved.
As shown in fig. 3, in one embodiment, the method further comprises:
and step 120, sending the prompt message to the user side.
The Cron is a timing execution tool under linux, and the Cron server can execute a specific task according to the time appointed by the configuration file. The Cron expression is a character string, which is divided into 6 or 7 fields separated by 5 or 6 spaces, each field representing a meaning, for example, the Cron expression executed once an hour is: 00? . Specifically, a Cron expression is adopted to establish a timing task of each target business process, the timing task is responded in a message mode, prompt information is generated, and the prompt information is sent to a user side. By setting the pushing time, the user at the user side is reminded to execute the corresponding business process, the experience of the user in using the target business process is improved, and the improvement of the working efficiency of the user is facilitated.
As shown in fig. 4, in an embodiment, a flowchart of a business process of obtaining a BMP system includes:
and step 112B, analyzing the business process and the corresponding business data through a preset script tool to generate a flow chart.
The preset script tool refers to a preset batch processing file, and is used for analyzing the business process and the corresponding data in this embodiment. Specifically, the corresponding business data is obtained according to the associated database of the business process of the BMP system, and then the business process and the corresponding business data are analyzed by a preset script tool to generate a flow chart, which is beneficial to realizing the visual management of the business process.
Furthermore, the business process and the corresponding business data may also refer to access rights, for example, for a right to access a certain field, the right may be set to be hidden or read-only or modifiable, so as to define the rights of a part of process participants, so as to improve the security of executing the business process.
As shown in fig. 5, in one embodiment, the method further comprises:
Wherein, the Logging tool (Logging) refers to a tool for collecting, recording and analyzing logs, such as Logging-web, goMonitorLog, etc. Specifically, when the target business process is executed, a log tool is adopted to record the target business process to obtain a business process log, and the business process log is stored in the BPM system. Therefore, all operations of the business process in the BMP system can record logs, and tracing can be realized.
In one embodiment, the method further comprises:
and developing a corresponding mobile end system according to the target business process.
In this embodiment, a corresponding mobile end system is developed according to the target business process, so that the business process having the BMP system after being applied supports mobile office, and the user experience is improved.
As shown in fig. 6, in an embodiment, a business process optimization apparatus is further provided, where the apparatus includes:
a flow determining module 602, configured to obtain an optimization requirement, and determine a service flow to be optimized in the BMP system according to the optimization requirement;
a determining module 604, configured to determine whether the service flow to be optimized can be simplified;
a simplification module 606, configured to, when the service flow to be optimized can be simplified, adopt a flow chart model to simplify the service flow to be optimized, so as to obtain a first service flow;
an analysis module 608, configured to perform logic analysis on the execution sequence of the first business process to obtain an analysis result;
and the adjusting module 610 is configured to adjust an execution sequence of the first service flow in the BMP system according to the analysis result, so as to obtain a target service flow.
In one embodiment, the business process optimizing apparatus further includes:
and the supervision module is used for configuring an owner for each target business process so as to supervise the target business process by determining the owner.
In one embodiment, the business process optimizing apparatus further includes:
the flow chart acquisition module is used for acquiring a flow chart of the business flow of the BMP system;
and the flow generating module is used for dragging the corresponding control on the interface of the BMP system according to the flow chart to generate the business flow of the BMP system.
In one embodiment, the business process optimizing apparatus further includes:
the task establishing module is used for establishing a timing task of each target business process by adopting a Cron expression;
the task response module is used for responding to the timing task in a message mode and generating prompt information;
and the information sending module is used for sending the prompt information to the user side.
In one embodiment, the flowchart acquisition module includes:
the data acquisition unit is used for acquiring the service data corresponding to the service flow of the BMP system;
and the flow generation unit is used for analyzing the business flow and the corresponding business data through a preset script tool to generate the flow chart.
In one embodiment, the business process optimizing apparatus further includes:
the recording module is used for recording the target business process by adopting a log tool when the target business process is executed to obtain a business process log;
and the log storage module is used for storing the business process logs in the BPM system.
In one embodiment, the business process optimizing apparatus further includes:
and the system development module is used for developing a corresponding mobile end system according to the target business process.
FIG. 7 is a diagram illustrating an internal structure of a computer device in one embodiment. The computer device may specifically be a server including, but not limited to, a high performance computer and a cluster of high performance computers. As shown in fig. 7, the computer device includes a processor, a memory, and a network interface connected by a system bus. Wherein the memory includes a non-volatile storage medium and an internal memory. The non-volatile storage medium of the computer device stores an operating system and may also store a computer program, which, when executed by the processor, causes the processor to implement the method for business process optimization. The internal memory may also have a computer program stored therein, which when executed by the processor, causes the processor to perform the method for business process optimization. Those skilled in the art will appreciate that the architecture shown in fig. 7 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In one embodiment, the business process optimization method provided by the present application can be implemented in the form of a computer program, and the computer program can be run on a computer device as shown in fig. 7. The memory of the computer device can store various program templates which form the business process optimization device. For example, the flow determination module 602, the determination module 604, the simplification module 606, the analysis module 608, and the adjustment module 610.
A computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, the processor implementing the following steps when executing the computer program: acquiring optimization requirements, and determining a service flow to be optimized in the BMP system according to the optimization requirements; judging whether the business process to be optimized can be simplified or not; under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process; performing logic analysis on the execution sequence of the first business process to obtain an analysis result; and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
In an embodiment, after the adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process, the method further includes: configuring an owner for each target business process so as to supervise the target business process by means of determining the owner.
In an embodiment, before the obtaining the optimization requirement and determining the business process to be optimized in the BMP system according to the optimization requirement, the method further includes: acquiring a flow chart of a business process of the BMP system; and dragging the corresponding control on the interface of the BMP system according to the flow chart to generate the business flow of the BMP system.
In one embodiment, the method further comprises: establishing a timing task of each target business process by adopting a Cron expression; responding to the timing task in a message mode to generate prompt information; and sending the prompt information to a user side.
In one embodiment, the obtaining a flow chart of the service flow of the BMP system includes: acquiring service data corresponding to the service flow of the BMP system; and analyzing the business process and the corresponding business data through a preset script tool to generate the flow chart.
In one embodiment, the method further comprises: when the target business process is executed, a log tool is adopted to record the target business process to obtain a business process log; and storing the business process log in the BPM system.
In one embodiment, the method further comprises: and developing a corresponding mobile end system according to the target business process.
A computer-readable storage medium storing a computer program, the computer program when executed by a processor implementing the steps of: acquiring optimization requirements, and determining a service flow to be optimized in the BMP system according to the optimization requirements; judging whether the business process to be optimized can be simplified or not; under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process; performing logic analysis on the execution sequence of the first business process to obtain an analysis result; and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
In an embodiment, after the adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process, the method further includes: configuring an owner for each target business process so as to supervise the target business process by means of determining the owner.
In an embodiment, before the obtaining the optimization requirement and determining the business process to be optimized in the BMP system according to the optimization requirement, the method further includes: acquiring a flow chart of a business process of the BMP system; and dragging the corresponding control on the interface of the BMP system according to the flow chart to generate the business flow of the BMP system.
In one embodiment, the method further comprises: establishing a timing task of each target business process by adopting a Cron expression; responding to the timing task in a message mode to generate prompt information; and sending the prompt information to a user side.
In one embodiment, the obtaining a flow chart of the service flow of the BMP system includes: acquiring service data corresponding to the service flow of the BMP system; and analyzing the business process and the corresponding business data through a preset script tool to generate the flow chart.
In one embodiment, the method further comprises: when the target business process is executed, a log tool is adopted to record the target business process to obtain a business process log; and storing the business process log in the BPM system.
In one embodiment, the method further comprises: and developing a corresponding mobile end system according to the target business process.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a non-volatile computer-readable storage medium, and can include the processes of the embodiments of the methods described above when the program is executed. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the present application. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A business process optimization method is applied to a BPM system and is characterized by comprising the following steps:
acquiring optimization requirements, and determining a service flow to be optimized in the BMP system according to the optimization requirements;
judging whether the business process to be optimized can be simplified or not;
under the condition that the business process to be optimized can be simplified, simplifying the business process to be optimized by adopting a flow chart model to obtain a first business process;
performing logic analysis on the execution sequence of the first business process to obtain an analysis result;
and adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
2. The method for optimizing a business process according to claim 1, wherein after the adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process, the method further comprises:
configuring an owner for each target business process so as to supervise the target business process by means of determining the owner.
3. The method of claim 1, wherein before the obtaining the optimization requirement and determining the business process to be optimized in the BMP system according to the optimization requirement, the method further comprises:
acquiring a flow chart of a business process of the BMP system;
and dragging the corresponding control on the interface of the BMP system according to the flow chart to generate the business flow of the BMP system.
4. The business process optimization method of claim 1, wherein said method further comprises:
establishing a timing task of each target business process by adopting a Cron expression;
responding to the timing task in a message mode to generate prompt information;
and sending the prompt information to a user side.
5. The method of claim 3, wherein the obtaining the flow chart of the business process of the BMP system comprises:
acquiring service data corresponding to the service flow of the BMP system;
and analyzing the business process and the corresponding business data through a preset script tool to generate the flow chart.
6. The business process optimization method of claim 1, wherein said method further comprises:
when the target business process is executed, a log tool is adopted to record the target business process to obtain a business process log;
and storing the business process log in the BPM system.
7. The business process optimization method of claim 1, wherein said method further comprises:
and developing a corresponding mobile end system according to the target business process.
8. A business process optimization device applied to a BPM system is characterized by comprising:
the flow determining module is used for acquiring optimization requirements and determining a service flow to be optimized in the BMP system according to the optimization requirements;
the judging module is used for judging whether the business process to be optimized can be simplified or not;
the simplification module is used for simplifying the business process to be optimized by adopting a flow chart model under the condition that the business process to be optimized can be simplified to obtain a first business process;
the analysis module is used for carrying out logic analysis on the execution sequence of the first business process to obtain an analysis result;
and the adjusting module is used for adjusting the execution sequence of the first business process in the BMP system according to the analysis result to obtain a target business process.
9. A computer device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, wherein the processor when executing the computer program implements the steps of the business process optimization method of any one of claims 1 to 7.
10. A computer-readable storage medium, in which a computer program is stored, which, when being executed by a processor, carries out the steps of the method for business process optimization according to any one of claims 1 to 7.
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