CN111932168A - Order notification method, device and server - Google Patents
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Abstract
The disclosure provides an order notification method, an order notification device and a server, wherein the method comprises the following steps: acquiring an order address of a target order; under the condition that the order address is an unreachable address, detecting whether the current state of the target order meets a set condition for sending a notice to a current client side, wherein the set condition comprises that a first time is not more than a second time, the first time is the time when the current server side reaches an actual address corresponding to the order address, and the second time is the time when the current client side reaches the actual address; and sending the notification to the current client side when the set condition is met, wherein the notification comprises the real address.
Description
Technical Field
The present disclosure relates to the field of internet technologies, and in particular, to an order notification method, an order notification apparatus, and a server.
Background
In many industries, a service party and a client party need to meet at a specified address to complete a target task, for example, in a take-out industry, a service party usually delivers an item to an address specified by the client party of the item to complete the delivery of the item, but after the client party purchases the item through a take-out application program, during the process of delivering the item by the service party to a meal-taking address selected by the client party, a scenario that the meal-taking address cannot reach the client party is often encountered, for example, a certain office building, a building or a small district is not accessible to outsiders.
In the prior art, whether a customer is contacted in advance to take a meal is usually selected by an offline artificial memory mode of a server, which easily causes redundant route identification workload in the delivery process of the server. If the server remembers the meal-taking address as an unreachable address, the client may be selected to be called a short time ahead, for example, to avoid affecting the dispatch timeliness of the next order, but to ensure the interest of the server itself by sacrificing the time of the client. For example, the user may choose to contact the client after arriving at the destination, which wastes much waiting time and easily affects the dispatch period and the total order receiving amount of the next order on the service side.
Disclosure of Invention
It is an object of the disclosed embodiments to provide a new solution for order notification.
According to a first aspect of the present description, there is provided an embodiment of an order notification method, the method comprising:
acquiring an order address of a target order;
under the condition that the order address is an unreachable address, detecting whether the current state of the target order meets a set condition for sending a notice to the current client; the set condition comprises that a first time is not more than a second time, wherein the first time is the time when the current service party reaches a real address corresponding to the order address, and the second time is the time when the current client party reaches the real address;
and sending a notice to the current client side when the setting condition is met, wherein the notice contains the real address.
Optionally, the method further comprises the step of obtaining the unreachable address, comprising:
acquiring a track of a historical order;
judging whether the order address of the historical order is an unreachable address or not according to the track;
and in the case of the unreachable address, marking the order address of the historical order as the unreachable address.
Optionally, the determining, according to the track, whether the order address of the historical order is an unreachable address includes:
detecting whether a target contact event occurs or not under the condition that a specific track point appears on the track, wherein the specific track point is a track point which meets a set proximity relation with an order address of the historical order, and the target contact event is an event that a server of the historical order contacts a client of the historical order;
detecting whether a target approach event occurs or not when the target event occurs, wherein the target approach event is an event that a client side of the historical order approaches a server side of the historical order;
determining an order address of the historical order as an unreachable address in the event of the target proximity event.
Optionally, the detecting whether the target proximity event occurs includes:
detecting whether the geographic position of a client side of the historical order changes;
under the condition of change, acquiring the latest distance between a client side of the historical order and a server side of the historical order;
determining that the target proximity event has occurred if the latest distance is less than or equal to a set second distance threshold.
Optionally, the method further comprises:
under the condition that the order address of the historical order is an inaccessible address, acquiring the latest geographical position of a server of the historical order according to a setting notice corresponding to the historical order;
marking the latest geographic location as an actual address corresponding to the unreachable address.
Optionally, the order address corresponds to at least two real addresses, and the method further includes, when the order address is an unreachable address:
and selecting one address meeting set conditions from the at least two real addresses as the real address in the notification.
Optionally, the setting condition includes at least one of a first condition and a second condition;
the first condition includes: the selected address is the actual address with the highest use frequency in the latest set time period;
the second condition includes: the selected address is the closest physical address to the client.
Optionally, the method further comprises:
configuring terminal equipment of the current service party to provide an address selection interface, wherein the address selection interface provides the at least two actual addresses as address selection items;
and acquiring the actual address, which is returned by the terminal equipment and selected by the current server through the address selection interface, as the actual address in the notification.
Optionally, the method further comprises:
and under the condition that the order address is the unreachable address, sending a message indicating that the order address is the unreachable address to the current server.
There is also provided, in accordance with a second aspect of the present disclosure, one embodiment of an order notification apparatus, the apparatus comprising:
the acquisition module is used for acquiring an order address of the target order;
the detection module is used for detecting whether the current state of the target order meets the set condition of sending a notice to the current client side or not under the condition that the order address is an unreachable address; the set condition comprises that a first time is not more than a second time, wherein the first time is the time when the current service party reaches a real address corresponding to the order address, and the second time is the time when the current client party reaches the real address;
and a sending module, configured to send the notification to the current client when the set condition is met, where the notification includes the actual address.
There is also provided, in accordance with a third aspect of the present specification, an embodiment of a server, comprising:
the apparatus of the second aspect above; alternatively, it comprises:
a memory for storing executable instructions;
and the processor is used for operating the server to execute the order notification method of the first aspect according to the control of the instruction.
The method, the device and the server disclosed by the embodiment of the disclosure can identify whether the order address of the target order is the unreachable address or not by the server, and further detect whether the current state of the target order meets the setting condition for sending the notification to the current client side or not under the condition that the order address is the unreachable address, so that the notification containing the actual address corresponding to the order address is sent to the current client side under the condition that the setting condition is met, the current client side and the current server side can reach the actual address at the substantially same time point, and the waiting time of the client side and the server side is further saved.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description, serve to explain the principles of the invention.
FIG. 1 is a schematic block diagram showing a hardware configuration of an order notification system that may be used to implement an embodiment of the present disclosure;
FIG. 2 is a flow diagram of an order notification method according to an embodiment of the present disclosure;
FIG. 3 is a schematic illustration of a historical order according to an embodiment of the disclosure;
FIG. 4 is a flow diagram of an order notification method according to another embodiment of the present disclosure;
FIG. 5 is a flow diagram of an order notification method according to an example of the present disclosure;
FIG. 6 is a functional block diagram of an order notification apparatus according to an embodiment of the present disclosure;
FIG. 7 is a functional block diagram of a server according to an embodiment of the present disclosure;
fig. 8 is a hardware configuration diagram of a server according to an embodiment of the present disclosure.
Detailed Description
Various exemplary embodiments of the present invention will now be described in detail with reference to the accompanying drawings. It should be noted that: the relative arrangement of the components and steps, the numerical expressions and numerical values set forth in these embodiments do not limit the scope of the present invention unless specifically stated otherwise.
The following description of at least one exemplary embodiment is merely illustrative in nature and is in no way intended to limit the invention, its application, or uses.
Techniques, methods, and apparatus known to those of ordinary skill in the relevant art may not be discussed in detail but are intended to be part of the specification where appropriate.
In all examples shown and discussed herein, any particular value should be construed as merely illustrative, and not limiting. Thus, other examples of the exemplary embodiments may have different values.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, further discussion thereof is not required in subsequent figures.
< hardware configuration >
Fig. 1 is a block diagram of a hardware configuration of an order notification system 100 that may be used to implement an embodiment of the present disclosure.
As shown in fig. 1, the order notification system 100 includes a server 1000, a mobile terminal 2000, and an operator terminal 3000.
In this embodiment, the mobile terminal 2000 is a terminal used by a user, the order placing application is installed in the mobile terminal 2000, and any user can register an account in the order placing application. Thus, the user can complete the order placement by logging in the order placement application through the mobile terminal 2000, where the user can act as a client of the order. For example, if the order placing application is a takeaway application, the user can complete the order placing by logging in the takeaway application and selecting an article through the mobile terminal 2000; for another example, if the order placing application is a car booking application, the user logs in the car booking application through the mobile terminal 2000 and selects the start address and the end address, and then the order placing can be completed.
In this embodiment, the operation terminal 3000 is a terminal used by a service person of the service platform, and the service person can select an actual address for implementing the order notification method according to this embodiment through the operation terminal 3000, and send the selected actual address to the server 1000, where the service person can serve as a service party of an order.
The server 1000 provides a service point for processes, databases, and communications facilities. The server 1000 may be a unitary server or a distributed server across multiple computers or computer data centers. The server may be of various types, such as, but not limited to, a web server, a news server, a mail server, a message server, an advertisement server, a file server, an application server, an interaction server, a database server, or a proxy server. In some embodiments, each server may include hardware, software, or embedded logic components or a combination of two or more such components for performing the appropriate functions supported or implemented by the server. For example, a server, such as a blade server, a cloud server, etc., or may be a server group consisting of a plurality of servers, which may include one or more of the above types of servers, etc.
In one embodiment, the server 1000 may be as shown in fig. 1, including a processor 1100, a memory 1200, an interface device 1300, a communication device 1400, a display device 1500, an input device 1600.
The processor 1100 is used to execute computer programs. The computer program may be written in an instruction set of an architecture such as x86, Arm, RISC, MIPS, SSE, etc. The memory 1200 includes, for example, a ROM (read only memory), a RAM (random access memory), a nonvolatile memory such as a hard disk, and the like. The interface device 1300 includes, for example, various bus interfaces such as a serial bus interface (including a USB interface), a parallel bus interface, and the like. Communication device 1400 is capable of wired or wireless communication, for example. The display device 1500 is, for example, a liquid crystal display, an LED display touch panel, or the like. The input device 1600 may include, for example, a touch screen, a keyboard, and the like.
In this embodiment, the memory 1200 of the server 1000 is used to store instructions for controlling the processor 1100 to operate to perform the order notification method. The skilled person can design the instructions according to the disclosed solution. How the instructions control the operation of the processor is well known in the art and will not be described in detail herein.
Although a plurality of devices of the server 1000 are illustrated in fig. 1, the present invention may relate to only some of the devices, for example, the server 1000 relates to only the memory 1200 and the processor 1100.
In this embodiment, the mobile terminal 2000 is, for example, a mobile phone, a laptop, a tablet computer, a palmtop computer, a wearable device, and the like.
As shown in fig. 1, the mobile terminal 2000 may include a processor 2100, a memory 2200, an interface device 2300, a communication device 2400, a display device 2500, an input device 2600, a speaker 2700, a microphone 2800, and the like.
The processor 2100 may be a mobile version processor. The memory 2200 includes, for example, a ROM (read only memory), a RAM (random access memory), a nonvolatile memory such as a hard disk, and the like. The interface device 2300 includes, for example, a USB interface, a headphone interface, and the like. The communication device 2400 can perform wired or wireless communication, for example, the communication device 2400 may include a short-range communication device, such as any device that performs short-range wireless communication based on a short-range wireless communication protocol, such as a Hilink protocol, WiFi (IEEE 802.11 protocol), Mesh, bluetooth, ZigBee, Thread, Z-Wave, NFC, UWB, LiFi, and the like, and the communication device 2400 may also include a remote communication device, such as any device that performs WLAN, GPRS, 2G/3G/4G/5G remote communication. The display device 2500 is, for example, a liquid crystal display panel, a touch panel, or the like. The input device 2600 may include, for example, a touch screen, a keyboard, and the like. The mobile terminal 2000 may output audio information through the speaker 2700 and may collect audio information through the microphone 2800.
Although a plurality of devices of the mobile terminal 2000 are illustrated in fig. 1, the present invention may only relate to some of the devices, and is not limited thereto.
In this embodiment, the memory 2200 of the mobile terminal 2000 is configured to store instructions for controlling the processor 2100 to operate to implement the functions of the ordering application, for example, including receiving ordering instructions, receiving notifications, and the like. The skilled person can design the instructions according to the disclosed solution. How the instructions control the operation of the processor is well known in the art and will not be described in detail herein.
The operation terminal 3000 may have a hardware structure similar to that of the mobile terminal 2000, for example, the operation terminal 3000 may include a processor 3100, a memory 3200, an interface device 3300, a communication device 3400, a display device 3500, an input device 3600, a speaker 3700, a microphone 3800, and the like, which will not be described herein.
The operation terminal 3000 may be a mobile phone, a tablet computer, a PC, a notebook computer, etc., and is not limited herein.
In this embodiment, the memory 3200 of the operation terminal 3000 is used to store instructions for controlling the processor 3100 to provide support for implementing the order notification method of this embodiment. The skilled person can design the instructions according to the disclosed solution. How the instructions control the operation of the processor is well known in the art and will not be described in detail herein.
It should be understood that although fig. 1 shows only one server 1000, one mobile terminal 2000, and one operator terminal 3000, the number of each is not meant to be limited, and a plurality of servers 1000, a plurality of mobile terminals 2000, and a plurality of operator terminals 3000 may be included in the order notification system 100.
< method examples >
Fig. 2 is a flow diagram of an order notification method according to an embodiment of the present disclosure, which may be implemented by a server, which may be the server 1000 shown in fig. 1.
As shown in fig. 2, the order notification method in the present embodiment may include the following steps S2100 to S2300:
in step S2100, an order address of the target order is obtained.
In this embodiment, the target order may represent different orders according to different application scenarios, for example, in a take-away scenario, the target order may be a meal order, and the like; also for example, in a network appointment scenario, the target order may be a travel order.
In this embodiment, the order address may represent different addresses according to different application scenarios, for example, in a take-away scenario, the order address may be an address to which an item in a meal order is to be delivered, and herein, the order address may be referred to as a delivery address; for another example, in a network appointment scenario, the order address may be a trip start address in a trip order. The order address includes a longitude and a latitude, and for example, the order address may be represented as (X, Y), where X is a longitude value and Y is a latitude value.
In this embodiment, the mobile terminal 2000 may receive an order placing completion instruction of a target order, and send the order placing completion instruction of the target order to the server 1000, after receiving the order placing completion instruction of the target order sent by the mobile terminal 2000, the server 1000 obtains order information of the target order, such as an order address, an order address name, an order number, an order placing time, a contact manner, a payment manner, and the like, and may also obtain other order information of the target order, which is not described herein in detail.
The order placing completion instruction is triggered by the user, and may be an order placing operation of the target order by the user through an order placing application installed in the mobile terminal 2000, for example, in a take-away scene, the user selects a target commodity in the take-away application and performs a payment operation; for another example, in a network appointment scenario, the user enters a start address and an end address and performs a determination operation.
Step S2200 detects whether the current status of the target order satisfies a setting condition for sending a notification to the current client when the order address is the unreachable address.
In this embodiment, taking an application scenario as an outsourcing scenario as an example, in the process of delivering the items in the target order, there may be a case where the order placing user is inconsistent with the user to be delivered, for example, the order placing user is user a, and the user to be delivered is user B, and the user to be delivered may be the user B to be delivered as the current client.
It is understood that the order address of the target order may be the current address of the current client, and the contact address of the target order may be the contact address of the current client.
Of course, the server 1000 may also obtain the geographic location of the ordering client when the ordering client orders, and information such as the ordering account number of the ordering client.
In a practical application scenario, in the case that the order address is an inaccessible address, the order address corresponds to at least two real addresses, for example, the order address is XX building, and the XX building includes four real addresses of east, west, south and north.
In this embodiment, when the order address is an inaccessible address, one address may be selected from at least two actual addresses to serve as an actual address in the subsequent notification, and then the server manually locates or inputs its current location and the actual address to mark a navigation path leading from the current location of the current server to the actual address on the map of the operation terminal 3000, for example, in a take-away scenario, a distributor distributes the items in the target order according to the navigation path, and for example, in a network appointment scenario, a network appointment driver searches for the current client in the target order according to the navigation path.
The setting conditions may include: the first time is not greater than the second time.
The first time is the time when the current service party reaches the actual address corresponding to the order address, and the second time is the time when the current client party reaches the actual address. According to different application scenes, the current service party represents different personnel, such as delivery personnel (riders) in a take-out scene; for example, in the scene of online taxi appointment, the current service party is the online taxi appointment master.
The time when the current service party reaches the real address corresponding to the order address is the remaining navigation time of the navigation path leading from the current position of the current service party to the real address marked on the map of the operator terminal 3000.
The above current time when the client side reaches the real address is equal to the difference between the third time and the fourth time. It can be understood that, since the order address is an unreachable address and the order address corresponds to at least two real addresses, the server 1000 may pre-calculate and store the estimated time of the current client to reach each real address based on the historical order, and further select the estimated time of the current client to reach the real address of the current target order.
Taking the take-away scenario as an example, the third time is an average value of order completion times of actual addresses corresponding to order addresses in the historical orders. Taking the network appointment scene as an example, the third time is an average value of order actual start times of actual addresses corresponding to order addresses in the historical orders, and it can be understood that the order actual start time here is the time when the network appointment master receives the passenger.
Taking a take-away scenario as an example, as shown in fig. 3, the take-away scenario includes all historical take-away orders in a set time period of a certain take-away platform, where the set time period may be set according to a specific application scenario and a specific application requirement, for example, the set time period may be one week, one month, and the like. The historical take out orders include take out order 1, take out order 2 … …, take out order N, where N is the total number of take out orders over the set time period. Taking take out order 1 as an example, order information of each historical take out order is explained, wherein the order information of take out order 1 includes a meal delivery address latitude: lng1, meal delivery address latitude: lat1, meal delivery location name: address1, user id: userID1, rider first call time: callTime1, order completion time: finish time1, actual meal fetch address: fetchAddress 1.
Assuming that the meal delivery location address1 is the order address of the target order, the actual address corresponding to the excavated order address1 includes fetchAddress1, fetchAddress2 …. fetchAddress M, where M is the total number of the actual addresses corresponding to the order address1, and the actual address of this time selected from the actual addresses is fetchAddress 1. The above third time may be passed
And calculating, wherein i is a natural number from 1 to n, n is a historical order of the current client user id1, an actual address corresponding to the order address1 is the total number of fetchAddress1, and finishtime (i) is the order completion time of the ith order when the actual address corresponding to the order address1 is fetchAddress1 in the historical order of the current client user id 1.
The fourth time is an average value of target contact event occurrence times of actual addresses in the historical orders. The target contact event is an event that the server of the historical order contacts the client of the historical order, and taking the order address1 shown in fig. 3 as an example, the target contact event may be the first call made by the rider of the take-away order.
Taking the meal delivery location address1 as the order address of the target order, and the actual address corresponding to the selected order address1 as fetchAddress1 as an example, the first call time of the rider can be used as the occurrence time of the target contact event. The fourth time above may be passed
Calculating to obtain the result, wherein i is a natural number from 1 to n, n is the historical order of the current client user ID1, and the actual address corresponding to the order address1 is fetchAdThe total number of addresses 1, calltime (i), is the time of occurrence of the target contact event of the ith order when the actual address corresponding to the order address1 in the historical order of the current client userID1 is fetchAddress 1.
Continuing with the above example, the estimated time of arrival of the current client at the physical address
Wherein the content of the first and second substances,
it is indicated that the above-mentioned third time,
the fourth time above is indicated.
In step S3300, when the setting condition is satisfied, a notification is sent to the current client.
The notification contains the actual address corresponding to the target order.
In this embodiment, when the set condition is satisfied, the server 1000 sends a notification to the current client, and the current client travels to the actual address corresponding to the target order in the notification, for example, to pick up the item in the target order, and arrives at the actual address at substantially the same time as the time of the delivery staff, so as to complete the picking up of the item; and for example, to search for the network appointment vehicle in the target order to arrive at the real address at substantially the same time as the network appointment vehicle master.
According to the method of the embodiment of the present disclosure, the server 1000 can identify whether the order address of the target order is an unreachable address, and further detect whether the current state of the target order satisfies a set condition for sending a notification to the current client if the order address is the unreachable address, so as to send the notification including the order address corresponding to the target order to the current client if the set condition is satisfied, so that the current client and the current server reach the actual address at substantially the same time point, thereby saving the waiting time of the client and the server.
The method of the embodiment is applied to the take-out industry, the time of a rider and the time of a user can be considered at the same time, and the corresponding actual meal taking address is set for each take-out order under the condition that the delivery address of the take-out order is an inaccessible address, so that the rider and the user can reach the actual meal taking place at the basically same time point, the delivery of the meal is completed, the delivery efficiency of the take-out order is improved, and the user experience and the order making efficiency of the rider are improved.
The method of the embodiment is applied to the network appointment vehicle industry, the time of a network appointment vehicle master and a passenger can be considered at the same time, and the corresponding actual starting address is set under the condition that the starting address of the network appointment vehicle master is an inaccessible address aiming at each network appointment vehicle order, so that the network appointment vehicle master and the user can arrive at the actual starting address at the basically same time point, the passenger is successfully received by the network appointment vehicle master, and the passenger experience and the order making efficiency of the network appointment vehicle master are improved.
In one embodiment, referring to fig. 4, the method of the disclosed embodiment further includes a step of obtaining a non-reachable address, which may include steps S4100 to S4300 as follows:
in step S4100, a history order trajectory is acquired.
The track is a driving track of a server of the historical order, wherein the track is composed of a plurality of track points, and each track point represents a geographical position P of the server of the historical ordertThe geographical position PtIncluding longitude and latitude, e.g. the geographic location may be denoted as (X)t,Yt) Wherein, X is the longitude value of t moment, Y is the latitude value of t moment, and t is the corresponding time stamp. For example, a track for acquiring each of the take out orders 1 through N shown in fig. 3 may be used.
Step S4200, according to the track, determining whether the order address of the historical order is an unreachable address.
In this embodiment, the step S4200 of determining whether the order address of the historical order is the unreachable address according to the track may further include the following steps S4210 to S4230:
and step S4210, detecting whether a target contact event occurs or not under the condition that a specific track point appears in the track.
The specific track point is a track point which meets a set proximity relation with an order address of the historical order, and the set proximity relation comprises the following steps: the distance between the historical order and the order address of the historical order is smaller than or equal to a set first distance threshold value, the first distance threshold value can be a numerical value set according to a specific application scene and specific application requirements, the first distance threshold value can be 100 meters, and then the specific track point can be a track point which is 100 meters away from the order address of the historical order.
The target contact event is an event that a server of the historical order contacts a client of the historical order, for example, in a take-away scenario, the target contact event may be an event that a distributor of the historical order first dials a user of the historical order.
In step S4220, when a target event occurs, it is detected whether or not a target approach event occurs.
The target proximity event is an event where a client of the above historical order is proximate to a server of the historical order.
In the case where the target event occurs in step S4220, detecting whether or not the target approach event occurs may further include the following steps S4221 to S4223:
step S4221 detects whether the geographical location of the client side of the historical order changes.
In step S4222, if the change occurs, the latest distance between the client side of the history order and the server side of the history order is acquired.
In step S4223, when the latest distance is less than or equal to the set second distance threshold, it is determined that the target approach event has occurred.
The second distance threshold may be a value set according to a specific application scenario and specific application requirements, and may be 10 meters.
In step S4230, in the case where the target approach event occurs, the order address of the history order is determined to be an unreachable address.
The steps S4210 to S4230 provide a method for determining the order address of the historical order as the inaccessible address according to the track of the historical order, that is, when a specific track point occurs on the track of the historical order, a target contact event occurs, and a target approach event occurs, the order address of the historical order is determined as the inaccessible address, so that the accuracy of determining the inaccessible address is improved.
Step S4300, in the case of the unreachable address, marking the order address of the historical order as the unreachable address.
The method for obtaining the unreachable address according to the historical order is beneficial to improving the accuracy of the obtained unreachable address.
In one embodiment, in the case where the order address of the history order is determined to be the unreachable address according to the above embodiment, the order notification method further includes the following steps S4400 to S4500:
in step S4400, the latest geographical location of the service provider of the history order is acquired according to the setting notification corresponding to the history order.
In this embodiment, the setting notification is represented as a different notification according to the application scenario. Taking a take-away scenario as an example, the setting notification represents a notification of completion of delivery of the historical order; taking the network appointment scene as an example, the setting notification represents a notification of actual start of an order of a historical order, and it can be understood that the actual start of the order is that a network appointment master receives a passenger.
Taking a take-away scenario as an example, the latest geographic location of the server of the historical order may be the geographic location of the deliverer of the historical order at the time of completion of delivery.
For example, the operator terminal 3000 may perform a triggering operation of completing the delivery on the operator terminal 3000, and the operator terminal 3000 reports the current geographic location of the operator in response to the triggering operation of completing the delivery, and uses the current geographic location of the operator as the latest geographic location of the operator in the historical order.
It is understood that, taking the car booking scenario as an example, the latest geographical location of the server of the historical order may be the geographical location of the car booking master of the historical order at the actual start time of the order.
For example, the network jockey may perform a trigger operation of actually starting an order on the operation terminal 3000, and the operation terminal 3000 reports the current geographic position of the network jockey in response to the trigger operation of actually starting the order, and uses the current geographic position of the network jockey as the latest geographic position of the server of the historical order.
Step S4500 marks the latest geographical location as the real address corresponding to the unreachable address.
Taking a car appointment scenario as an example, the obtained unreachable address may include the food delivery location address1 shown in fig. 3, where the historical order corresponding to the food delivery location address1 may include takeout order 1, takeout order 3, takeout order 4, takeout order 5, and takeout order 6, and then the actual fetch address fetchAddress1 of the takeout order 1, the actual fetch address fetchAddress3 of the takeout order 3, the actual fetch address fetchAddress4 of the takeout order 4, the actual fetch address fetchAddress5 of the takeout order 5, and the actual fetch address fetchAddress6 of the takeout order 6 are marked as actual addresses corresponding to the unreachable address1, that is, the unreachable address1 corresponds to five actual addresses.
In the embodiment, when the order address of the historical order is the inaccessible address, the real address corresponding to the inaccessible address can be further obtained, so that both the service party and the client can obtain the real address of the order when the order address of the order is the inaccessible address.
In one embodiment, the above order address corresponds to at least two real addresses, and in the case where the order address of the target order is determined to be the unreachable address according to the above embodiment, the order notification method further includes:
one address satisfying the setting condition is selected from at least two real addresses as a real address in the notification.
The setting condition includes at least one of the first condition and the second condition, and here, the real address selected according to the setting condition is used as the real address in the notification, which not only can improve the processing speed and reduce the data redundancy, but also can improve the accuracy of the real address acquisition.
The above first condition may include: the selected address is the actual address with the highest use frequency in the latest set time period.
The set time period can be set according to an application scene and a specific application requirement, and the set time period can be the latest 1 month. The meal delivery location address1 shown in fig. 3 is used as the order address of the target order, and the actual address corresponding to the excavated order address1 includes fetchAddress1, fetchAddress3, fetchaddresses 4, fetchaddresses 5 and fetchaddresses 6, where the actual address fetchAddress1 is the actual address with the highest use frequency in the last month, and may be the actual address fetchAddress1 as the address selected.
The above second condition may include: the selected address is the actual address closest to the current client.
Continuing with the above example, in an actual scenario, when it is determined that the order address1 of the target order is an unreachable address, and it is known that the actual address fetchAddress2 is the closest actual address to the current client, the actual address fetchAddress2 may be the address selected.
In this embodiment, as long as the address satisfies at least one of the above first condition or second condition, it can be taken as the actual address in the notification. It is to be understood that, after selecting the actual address as the notification, the current service party may manually locate or input its current location and the actual address to mark a navigation path leading from the current location of the current service party to the actual address on the map of the operator terminal 3000.
According to the embodiment of the present disclosure, by selecting the address with the highest use frequency as the real address in the notification, it is advantageous to improve the validity of the real address in the notification obtained based on the plurality of real addresses.
In one embodiment, the above order address corresponds to at least two real addresses, and in the case that the order address of the target order is determined to be the inaccessible address according to the above embodiment, the order notification method further includes steps S5100 to S5200:
step S5100, configure the terminal device of the current service side to provide an address selection interface.
The terminal device of the current service side may be the above operator terminal 3000, and the address selection interface provides at least two real addresses as the address selection items.
In step S5200, the actual address selected by the current service party through the address selection interface returned by the terminal device is acquired as the actual address in the notification.
Taking the meal delivery location address1 shown in fig. 3 as the order address of the target order, and the actual address corresponding to the excavated order address1 includes fetchAddress1, fetchAddress3, fetchAddress4, fetchaddresses 5 and fetchaddresses 6, the operator terminal 3000 may be configured to provide an address selection interface when the order address1 is an unreachable address, the actual address provided in the address selection interface includes fetchAddress1, fetchAddress3, fetchAddress4, fetchaddresses 5 and fetchaddresses 6, and the service party may manually select the actual address1 and use the actual address fetchAddress1 as the actual address in the notification.
According to the embodiment of the disclosure, a man-machine interaction interface is provided to support a server to select a required determined actual address according to the current actual requirement, so as to realize customized design.
In one embodiment, in the case where the order address of the target order is determined to be the unreachable address according to the above embodiment, the order notification method further includes: a message is sent to the server indicating that the order address is an unreachable address.
For example, a short message indicating that the order address is an unreachable address may be sent to the operator terminal 3000 of the current service provider.
For another example, the identifier may be an identifier that marks the order address in the target order as an unreachable address in the operation terminal 3000 of the current service party, and is used for distinguishing the order address as the unreachable address by the current service party.
For another example, the prompting device of the operator terminal 3000 of the current service provider may be controlled to prompt that the order address is an unreachable address, for example, at least one of controlling a buzzer, controlling an indicator lamp to flash, and controlling a vibrator to vibrate.
According to the embodiment of the disclosure, when the order address is the unreachable address, the server further sends a message indicating that the order address is the unreachable address to the server, so that the server can intuitively recognize that the order address is the unreachable address.
< example >
Fig. 5 illustrates a corresponding order notification method by taking a take-out scenario as an example, where the order notification method may include the following steps:
in step S5100, an order address of the target order is obtained.
In step S5200, it is determined whether the order address is an unreachable address, if so, step S5300 is executed, otherwise, the process ends.
In step S5200, if the order address is a reachable address, it may be further determined whether there is a non-reachable address in the peripheral area of the order address, and if yes, step S5300 is performed again. The peripheral region may be a region within 100 meters of the order address.
In step S5300, a message indicating that the order address is an unreachable address is sent to the delivery person.
Step S5400, selecting the actual address with the highest frequency of use in the latest set time period from at least two actual addresses as the actual address in the subsequent notification.
In step S5500, a navigation route leading from the current position of the delivery person to the real address is marked on the map of the operator terminal 3000.
And step S5600, whether the estimated remaining time for the navigation to reach the actual address is not more than the estimated time for the user to reach the actual address is detected, if yes, step S5700 is executed, otherwise, step S5600 is executed.
Step S5700, a notification is sent to the user.
In step S5700, the notification includes the actual address corresponding to the target order.
< apparatus embodiment >
FIG. 6 is a schematic framework of an order notification apparatus according to an embodiment of the present disclosure.
As shown in fig. 6, the order notification apparatus 6000 of the present embodiment may include an acquiring module 6100, a detecting module 6200, and a sending module 6300.
The obtaining module 6100 is configured to obtain an order address of the target order.
The detecting module 6200 is configured to detect whether a current state of the target order meets a setting condition for sending a notification to a current client when the order address is an unreachable address; the set condition comprises that a first time is not more than a second time, wherein the first time is the time when the current service party reaches the actual address corresponding to the order address, and the second time is the time when the current client party reaches the actual address.
The sending module 6300 is configured to send the notification to the current client when the setting condition is satisfied, where the notification includes the real address.
In one embodiment, the obtaining module 6100 is also configured to obtain a track of historical orders.
The detecting module 6200 is further configured to determine whether an order address of the historical order is an unreachable address according to the trajectory; and in the case of the unreachable address, marking the order address of the historical order as the unreachable address.
In an embodiment, the detecting module 6200 is further configured to detect whether a target contact event occurs when a specific track point occurs in the track; detecting whether a target approach event occurs in the case where the target event occurs; determining an order address of the historical order as an unreachable address in the event of the target proximity event.
The specific track point is a track point which meets a set adjacent relation with an order address of the historical order, and the target contact event is an event that a server of the historical order contacts a client of the historical order.
Wherein the target proximity event is an event that a client side of the historical order is close to a server side of the historical order.
In one embodiment, the detecting module 6200 is further configured to detect whether a geographic location of a client side of the historical order changes; under the condition of change, acquiring the latest distance between a client side of the historical order and a server side of the historical order; determining that the target proximity event has occurred if the latest distance is less than or equal to a set second distance threshold.
In an embodiment, the obtaining module 6100 is further configured to obtain the latest geographic location of the server of the historical order according to the setting notification corresponding to the historical order if the order address of the historical order is the inaccessible address; marking the latest geographic location as an actual address corresponding to the unreachable address.
In one embodiment, the order address corresponds to at least two real addresses.
The obtaining module 6100 is further configured to select one address satisfying a set condition from the at least two real addresses as the real address in the notification.
In one embodiment, the set condition includes at least one of a first condition and a second condition;
the first condition includes: the selected address is the actual address with the highest use frequency in the latest set time period;
the second condition includes: the selected address is the actual address closest to the current client.
In one embodiment, the apparatus 6000 further comprises a configuration module (not shown in the figures).
The configuration module is used for configuring the terminal equipment of the current service party to provide an address selection interface, wherein the address selection interface provides the at least two actual addresses as address selection items; and acquiring the actual address, which is returned by the terminal equipment and selected by the current server through the address selection interface, as the actual address in the notification.
In an embodiment, the sending module 6300 is further configured to send, to the current server, a message indicating that the order address is an unreachable address when the order address is the unreachable address.
< Server embodiment >
In this embodiment, a server 7000 is also provided.
As shown in fig. 7, the server 7000 may include an order notification apparatus 6000 according to any embodiment of the present invention, for implementing the order notification method of any embodiment of the present invention. The server 7000 may be the server 1000 shown in fig. 1, which is not limited herein.
In another embodiment, as shown in FIG. 8, the server 7000 may also include a processor 7100 and a memory 7200, the memory 7200 for storing executable instructions; the processor 7100 is configured to operate the electronic device 7000 in accordance with the instructed control to perform the order notification method according to any of the embodiments of the present invention.
The present invention may be a system, method and/or computer program product. The computer program product may include a computer-readable storage medium having computer-readable program instructions embodied therewith for causing a processor to implement various aspects of the present invention.
The computer readable storage medium may be a tangible device that can hold and store the instructions for use by the instruction execution device. The computer readable storage medium may be, for example, but not limited to, an electronic memory device, a magnetic memory device, an optical memory device, an electromagnetic memory device, a semiconductor memory device, or any suitable combination of the foregoing. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), a Static Random Access Memory (SRAM), a portable compact disc read-only memory (CD-ROM), a Digital Versatile Disc (DVD), a memory stick, a floppy disk, a mechanical coding device, such as punch cards or in-groove projection structures having instructions stored thereon, and any suitable combination of the foregoing. Computer-readable storage media as used herein is not to be construed as transitory signals per se, such as radio waves or other freely propagating electromagnetic waves, electromagnetic waves propagating through a waveguide or other transmission medium (e.g., optical pulses through a fiber optic cable), or electrical signals transmitted through electrical wires.
The computer-readable program instructions described herein may be downloaded from a computer-readable storage medium to a respective computing/processing device, or to an external computer or external storage device via a network, such as the internet, a local area network, a wide area network, and/or a wireless network. The network may include copper transmission cables, fiber optic transmission, wireless transmission, routers, firewalls, switches, gateway computers and/or edge servers. The network adapter card or network interface in each computing/processing device receives computer-readable program instructions from the network and forwards the computer-readable program instructions for storage in a computer-readable storage medium in the respective computing/processing device.
The computer program instructions for carrying out operations of the present invention may be assembler instructions, Instruction Set Architecture (ISA) instructions, machine-related instructions, microcode, firmware instructions, state setting data, or source or object code written in any combination of one or more programming languages, including an object oriented programming language such as Smalltalk, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The computer-readable program instructions may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider). In some embodiments, aspects of the present invention are implemented by personalizing an electronic circuit, such as a programmable logic circuit, a Field Programmable Gate Array (FPGA), or a Programmable Logic Array (PLA), with state information of computer-readable program instructions, which can execute the computer-readable program instructions.
Aspects of the present invention are described herein with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each block of the flowchart illustrations and/or block diagrams, and combinations of blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer-readable program instructions.
These computer-readable program instructions may be provided to a processor of a general purpose computer, special purpose computer, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions/acts specified in the flowchart and/or block diagram block or blocks. These computer-readable program instructions may also be stored in a computer-readable storage medium that can direct a computer, programmable data processing apparatus, and/or other devices to function in a particular manner, such that the computer-readable medium storing the instructions comprises an article of manufacture including instructions which implement the function/act specified in the flowchart and/or block diagram block or blocks.
The computer readable program instructions may also be loaded onto a computer, other programmable data processing apparatus, or other devices to cause a series of operational steps to be performed on the computer, other programmable apparatus or other devices to produce a computer implemented process such that the instructions which execute on the computer, other programmable apparatus or other devices implement the functions/acts specified in the flowchart and/or block diagram block or blocks.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of instructions, which comprises one or more executable instructions for implementing the specified logical function(s). In some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions. It is well known to those skilled in the art that implementation by hardware, by software, and by a combination of software and hardware are equivalent.
Having described embodiments of the present invention, the foregoing description is intended to be exemplary, not exhaustive, and not limited to the embodiments disclosed. Many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the described embodiments. The terminology used herein is chosen in order to best explain the principles of the embodiments, the practical application, or improvements made to the technology in the marketplace, or to enable others of ordinary skill in the art to understand the embodiments disclosed herein. The scope of the invention is defined by the appended claims.
Claims (11)
1. An order notification method comprising:
acquiring an order address of a target order;
under the condition that the order address is an unreachable address, detecting whether the current state of the target order meets a set condition for sending a notice to the current client; the set condition comprises that a first time is not more than a second time, the first time is the time when the current service party reaches the actual address corresponding to the order address, and the second time is the time when the current client party reaches the actual address;
and sending the notification to the current client side when the set condition is met, wherein the notification comprises the real address.
2. The method of claim 1, wherein the method further comprises the step of obtaining the unreachable address comprising:
acquiring a track of a historical order;
judging whether the order address of the historical order is an unreachable address or not according to the track;
and in the case of the unreachable address, marking the order address of the historical order as the unreachable address.
3. The method of claim 2, wherein said determining whether the order address of the historical order is an unreachable address according to the trajectory comprises:
detecting whether a target contact event occurs or not under the condition that a specific track point appears on the track, wherein the specific track point is a track point which meets a set proximity relation with an order address of the historical order, and the target contact event is an event that a server of the historical order contacts a client of the historical order;
detecting whether a target approach event occurs or not when the target event occurs, wherein the target approach event is an event that a client side of the historical order approaches a server side of the historical order;
determining an order address of the historical order as an unreachable address in the event of the target proximity event.
4. The method of claim 3, wherein the detecting whether a target proximity event occurs comprises:
detecting whether the geographic position of a client side of the historical order changes;
under the condition of change, acquiring the latest distance between a client side of the historical order and a server side of the historical order;
determining that the target proximity event has occurred if the latest distance is less than or equal to a set second distance threshold.
5. The method of claim 2, wherein the method further comprises:
under the condition that the order address of the historical order is an inaccessible address, acquiring the latest geographical position of a server of the historical order according to a setting notice corresponding to the historical order;
marking the latest geographic location as an actual address corresponding to the unreachable address.
6. The method of claim 1, wherein the order address corresponds to at least two real addresses, the method further comprising, if the order address is an unreachable address:
and selecting one address meeting set conditions from the at least two real addresses as the real address in the notification.
7. The method according to claim 6, wherein the set condition includes at least one of a first condition and a second condition;
the first condition includes: the selected address is the actual address with the highest use frequency in the latest set time period;
the second condition includes: the selected address is the actual address closest to the current client.
8. The method of claim 6, wherein the method further comprises:
configuring terminal equipment of the current service party to provide an address selection interface, wherein the address selection interface provides the at least two actual addresses as address selection items;
and acquiring the actual address, which is returned by the terminal equipment and selected by the current server through the address selection interface, as the actual address in the notification.
9. The method of claim 1, wherein the method further comprises:
and under the condition that the order address is the unreachable address, sending a message indicating that the order address is the unreachable address to the current server.
10. An order notification apparatus comprising:
the acquisition module is used for acquiring an order address of the target order;
the detection module is used for detecting whether the current state of the target order meets the set condition of sending a notice to the current client side or not under the condition that the order address is an unreachable address; the set condition comprises that a first time is not more than a second time, wherein the first time is the time when the current service party reaches a real address corresponding to the order address, and the second time is the time when the current client party reaches the real address;
and a sending module, configured to send the notification to the current client when the set condition is met, where the notification includes the actual address.
11. A server comprising the apparatus of claim 10; alternatively, it comprises:
a memory for storing executable instructions;
a processor for operating the server to execute the order notification method according to the control of the instruction, according to any one of claims 1 to 9.
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Application publication date: 20201113 |