CN111898940A - Information processing method and device - Google Patents
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Abstract
The invention provides an information processing method and device, wherein the method comprises the following steps: receiving an information verification request, wherein the information verification request carries: the method comprises the steps that an object form mark and a first service form mark of a form corresponding to stored target object information are obtained by a scanning terminal through scanning codes of users to be confirmed, and the first service form mark is used for showing a delivery service for delivering a target object to an attribution user; acquiring a second service order identifier corresponding to the object form identifier according to the object form identifier, and confirming that the user to be confirmed is the home subscriber of the target object when the first service order identifier is the same as the second service order identifier; and sending a service completion notification to the scanning terminal. The embodiment of the invention improves the efficiency and the safety of receiving confirmation.
Description
Technical Field
The present invention relates to internet technologies, and in particular, to an information processing method and apparatus.
Background
With the development of network technology, the online shopping mode is more and more widely applied, a user only needs to submit shopping information of the user, and a courier can send articles purchased by the user to the home of the user. However, when the user receives the goods, the user is mostly indicated to have received his/her own goods by means of signature confirmation, which is obviously inconvenient and may risk the goods being falsely picked up by other users.
Disclosure of Invention
In view of the above, the present invention provides an information processing method and apparatus to improve the efficiency and safety of receiving confirmation.
Specifically, the invention is realized by the following technical scheme:
in a first aspect, an information processing method is provided, including:
receiving an information verification request, wherein the information verification request carries: the method comprises the steps that an object form mark and a first service form mark of a form corresponding to stored target object information are obtained by a scanning terminal through scanning codes of users to be confirmed, and the first service form mark is used for showing a delivery service for delivering a target object to an attribution user;
acquiring a second service order identifier corresponding to the object form identifier according to the object form identifier, and confirming that the user to be confirmed is the home subscriber of the target object when the first service order identifier is the same as the second service order identifier;
and sending a service completion notification to the scanning terminal.
In a second aspect, there is provided an information processing apparatus comprising:
an information receiving unit, configured to receive an information verification request, where the information verification request carries: the method comprises the steps that an object form mark and a first service form mark of a form corresponding to stored target object information are obtained by a scanning terminal through scanning codes of users to be confirmed, and the first service form mark is used for showing a delivery service for delivering a target object to an attribution user;
the information processing unit is used for acquiring a second business form identifier corresponding to the object form identifier according to the object form identifier, and confirming that the user to be confirmed is the home subscriber of the target object when the first business form identifier is the same as the second business form identifier;
and the information sending unit is used for sending a service completion notice to the scanning terminal.
According to the information processing method and device provided by the embodiment of the invention, the information represented by the scanning code is acquired by the scanning terminal, and the server verifies the information to confirm the home subscriber, so that the efficiency and the safety of receiving confirmation are improved compared with the traditional manual mode.
Drawings
Fig. 1 is a first application scenario diagram of an information processing method according to an embodiment of the present invention;
FIG. 2 is a flow chart of an information processing method according to an embodiment of the present invention;
FIG. 3 is an application interface diagram of an information processing method according to an embodiment of the present invention;
fig. 4 is a diagram of an application scenario of an information processing method according to an embodiment of the present invention;
FIG. 5 is a flow chart illustrating another information processing method according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of an information processing apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the information processing method according to the embodiment of the present invention easier to understand, the following description will be made with reference to specific examples, but it should be noted that the method is not limited to the illustrated scenarios, and similar information processing scenarios may also adopt the method. Fig. 1 shows an optional application scenario of the information processing method according to the embodiment of the present invention, and it is assumed that a user purchases a notebook computer 11 from a shopping site in a small size, and a courier sends the computer to the home of the small size.
When receiving the small sheets, the courier needs to ensure that the small sheets are the home subscriber of the computer, namely, the computer is really purchased by the small sheets and is not faked, and the receiving needs to complete the receiving confirmation quickly. The present embodiment achieves the above object by the following information processing steps, which, in conjunction with fig. 2, include:
201. the scanning terminal obtains the object form identification by scanning the scanning code of the user to be confirmed;
when the courier arrives at the home of the leaflet, the leaflet can be delivered to the leaflet only by confirming that the leaflet is really the home subscriber of the notebook computer 11, so the leaflet can be called a user to be confirmed, namely the identity of the leaflet needs to be confirmed.
The courier can scan the scanning code in the small mobile phone by using the portable scanning terminal 12 to obtain the identification of the object form. It should be noted that fig. 1 only illustrates that the scanning terminal 12 may be a mobile phone of a courier, and may also be other dedicated scanning devices; moreover, the scan code provided by the small sheet is not necessarily on the mobile phone, for example, the scan code can be printed on the paper and provided to the courier.
In this step, the object form id is used to indicate an "object form", for example, when a notebook computer is purchased in kyoto, the order is called an "object form", where the object corresponds to a notebook computer, and the order stores information related to the notebook computer, such as the user who purchased the notebook computer, the address and contact information of the notebook computer, the model of the notebook computer, the purchase amount, and so on, that is, information related to the purchase of the notebook computer is stored in the order. Thus, the object form id corresponds to a form storing information of a target object, i.e., a notebook computer.
202. The scanning terminal sends an information verification request to the server, wherein the information verification request carries an object form identifier and a first service form identifier;
after acquiring the identifier of the target form, the scanning terminal 12 sends an information verification request to the server 13, and requests the server to verify whether the sheetlet is a home subscriber of the notebook computer. The request carries the object form identifier obtained by the scan code in 201, that is, the small sheet can provide the object form identifier corresponding to the scan code, and it can only indicate that the small sheet is the user of the object form, but whether the article purchased by the small sheet of the object form is the notebook computer 11 delivered by the courier is still to be verified.
In this step, the information verification request also carries a first service ticket identifier, where the first service ticket identifier is used to indicate a delivery service for delivering the target object to the home subscriber. Still take note of the case that the note is purchased in the kyoto, after the note is purchased, the kyoto distributor sends the note to the home of the note, and then the distribution business is to send the note to the note. As shown in table 1 below, the express company is responsible for distributing the computer to a small place to generate a corresponding business form for the order of purchasing the computer, i.e., the object form, where the business form represents the distribution business, and the corresponding business form number is the business form identifier.
TABLE 1 correspondence between object forms and business forms
In this embodiment, when the courier scans the scan code of the user in 201, a service order receiving interface corresponding to the service may be displayed on the scanning terminal, for example, as shown in fig. 3, the courier may open a service client installed on a mobile phone of the courier, where the service client is used to manage the status of each delivery service in the delivery services, for example, there are multiple service orders waiting for confirmation of receiving. As can be seen from fig. 3, after clicking the delivery option corresponding to the service order number 1234, the courier starts to scan the scanned code of the small sheet to obtain the identifier of the object form, so that when the scanning terminal submits the information verification request to the server, the scanning terminal knows the corresponding service order identifier, such as the service order number 1234, which is called a first service order identifier, and submits the first service order identifier and the scanned identifier of the object form to the server for verification.
203. The server acquires a second business form identifier corresponding to the object form identifier; when the first service list identification is the same as the second service list identification, confirming that the user to be confirmed is the home user of the target object;
the server checks the information carried by the request submitted in 202, and on the server side, the corresponding relationship between the object form identifier and the service form identifier is pre-stored, which is similar to the mapping relationship shown in table 1. The corresponding relationship may be generated after the server receives a service order transmitted when the delivery company distributes a delivery task, for example, when the leaflet purchases a notebook computer in kyoto, the order number generated is an object form identifier abcd, when the delivery company distributes the notebook computer to the leaflet, the generated service form identifier corresponding to the object form is 1234, and then the server establishes the corresponding relationship between the two.
In this step, when the server obtains the object form identifier corresponding to the scanning code provided to the courier by the small sheet, the server searches the pre-stored correspondence table according to the object form identifier to obtain a service form identifier corresponding to the object form identifier of the small sheet, which is called a second service form identifier. If the second business order identifier is the same as the first business order identifier of the business order operated by the courier, the small sheet can be confirmed to be the home subscriber of the computer.
Assuming that the courier delivers the wrong user, the small plum is received, and the small plum happens to purchase a notebook computer with the same model in the kyoto, in this case, the small plum provides the scanning code of the small plum and submits to the server for verification, the server finds that the business form identifier corresponding to the object form identifier of the scanning code of the small plum is inconsistent with the business form identifier being processed by the courier, for example, the courier originally delivers the small plum, the business form number is 1234, and the server finds that the business form corresponding to the small plum is 5678, which indicates that the small plum is not the home user of the notebook computer delivered by the courier.
As can be seen from this embodiment, the scan codes correspond to the object forms, and each form has a corresponding scan code, for example, when a computer is purchased from a plum, the order placed is a, the corresponding object form identifier (i.e., order number) is a, and the a corresponds to the scan code a 1; even a small sheet purchases the same computer, but belongs to a different order, the order of the small sheet is B, the corresponding object form identifier (i.e. order number) is B, and the B corresponds to the scan code B1, i.e. each order corresponds to a unique scan code. Similarly, when the express company delivers, the business order is generated according to the object form, and the identification of each delivered business order is unique.
204. The server sends a service completion notification to the scanning terminal;
the specific form of the service completion notification sent by the server may be as shown in fig. 3, and the server modifies the status of the service ticket to "received", which indicates that the verification is passed. If the server side fails, information like 'check failed' can be returned, and the courier does not deliver the computer to the user.
205. The courier delivers the notebook computer to the small sheets to complete the goods receiving confirmation.
According to the information processing method, when the user confirms the delivery, the delivery confirmation can be accurately completed only by scanning the two-dimensional code, and compared with the method of confirming the signature by using a sign pen, the scanning mode is quicker; moreover, as can also be seen from the above example, the method can effectively prevent the situation of faking because the receiver needs to provide the scanning code to pass the verification, thereby improving the security of the acknowledgement.
Before the receiving process, the following steps may be further included:
referring to fig. 4, a scenario is illustrated, which includes: a shopping site client 41, a shopping site server 42, and a delivery client 43. For example, the shopping website client 41 may be a user who uses a computer of the user to log in a kyoto website, purchases an article on the website, and selects a notebook computer, so that the computer used by the user can be called a shopping website client after the kyoto website for shopping is opened. The client may also be referred to as an object client, since the client is used to select an object, such as a computer. The delivery client 43 is a terminal used by the delivery company to manage its delivery service when assigning a courier to each order, and may be referred to as a service client.
Please refer to fig. 5, which includes the following steps:
501. the server receives an object notification message sent by an object client, wherein the message comprises: storing object form identification of a form of the target object information;
for example, if a user purchases a notebook computer from kyoto using his computer and an order is generated during the purchase process, the computer may be referred to as a target object, the order may be referred to as a form, information of the target object, such as the model number, purchase amount, purchaser (i.e., home user) thumbnail, and the like of the computer are stored in the form, and the order number of the order may be referred to as an object form identifier.
After the completion of filling the small sheet order and clicking the 'order submission', the object client side used by the small sheet sends an object notification message to the server, wherein the message carries the object form identifier. Of course, the object notification message also includes other information, which is to submit the order to the server, and not only the order number. The object form id may be information for uniquely indicating the order, or may be identification information other than the order number, which can uniquely correspond to the order of the present small sheet purchasing computer.
502. The server generates a corresponding scanning code according to the object form identification;
in this step, the server generates a scan code uniquely corresponding to the form according to the object form identifier. The scan code is, for example, a two-dimensional code (also called a two-dimensional barcode), which is a readable barcode expanded on the basis of a one-dimensional barcode, and the information contained in the two-dimensional barcode can be acquired by the device scanning the two-dimensional barcode.
In order to improve the security in information transmission, the server may encrypt the object form identifier first, and then generate the scan code according to the encrypted object form identifier.
503. The server sends the scanning code to the display equipment for displaying, so that the scanning terminal scans the scanning code displayed by the display equipment to obtain an object form identifier;
wherein, the server sends the scan code generated in 502 to the display device, which is the display device of the user in a small size and can be selected in various ways.
For example, when a user uses a computer at his home to purchase a notebook computer from kyoto, there is usually an option of "view details of order" when an order is generated, and the user can view details of the order for his purchased items. The server may include the scan code in a display of the order, that is, the order is typically viewed as including the scan code in addition to conventional order information including the purchaser's name, contact, address, computer model, quantity, etc. The user can print the scanning code on paper to be provided to a courier for scanning and obtaining. Certainly, the small sheets can log in a jingdong purchasing computer on the mobile phone of the small sheets, and the server can display the scanning codes in the order viewing page.
For another example, even if the user purchases a notebook computer from the kyoto using a computer at his home, the server may transmit the scan code alone to another terminal of the booklet, such as to a cell phone of the booklet. In this way, after obtaining the form information sent by the object client, the server can obtain the user terminal identifier corresponding to the home subscriber of the target object from the form, and send the scan code to the user terminal, specifically, can obtain the mobile phone number left by the small sheet from the order, and send the scan code to the mobile phone.
In the above two examples, whether the scan code is sent to the user's computer or mobile phone by the specific server may be sent to the user's mobile phone by default, or sent to the computer by default and displayed on the order page. Or, the server may also provide a space for the user to select, for example, when the user places an order, a scan code display option is provided, "display in the order" or "display in the mobile phone," after the user selects, the object client submits the selection to the server, and the server sends the scan code according to the user's selection when subsequently generating the scan code according to the order number.
504. The method comprises the following steps that a server receives a service single notification message which is sent by a service client and used for representing service establishment, wherein the service single notification message carries: the second business form identifier and an object form identifier corresponding to the target object;
in this embodiment, after the user generates the order, the subsequent express company will distribute the computer to the family of the small sheet according to the address of the small sheet in the order. The distribution of the computer to the home user is the business of the express company, and the express company manages the distribution business through the business client. For example, a courier is assigned to send a computer for purchasing a small sheet to the small sheet, which is equivalent to establishing the service, and the service is completed only after the courier sends the computer to the small sheet for acknowledgement. And generating a service list while establishing the service, wherein the service list also has a service list identifier such as a service list number.
The express company also sends a service order notification message to the server through the service client, wherein the service order notification message carries: the second business form identifier and the object form identifier corresponding to the target object. The target object is a notebook computer of a small sheet, the object form mark is the order number of the small sheet, and the second business form mark is used for marking the business form which distributes the notebook computer to the small sheet.
505. The server establishes a mapping relation between the second business form identifier and the object form identifier;
in this step, a mapping relation is established for representing a business order B corresponding to the order A, the business order B is responsible for a courier Y, and the courier distributes a target object computer in the order A to a home subscriber of the target object computer to complete the business. The mapping relation has the function that when the server carries out subsequent verification, the server obtains a second business order identifier corresponding to the object form identifier according to the mapping relation, and compares the two business order identifiers.
506. And the server receives the information verification request, and sends a service completion notice to the scanning terminal when the service list identifiers are the same and the user to be confirmed is confirmed to be the home user of the target object.
This step has already been described above and will not be described in detail.
It should be noted that, the foregoing embodiments describe exemplary application scenarios, and other ways may be adopted in specific implementations to execute the information processing method according to the embodiments of the present invention. For example, the server obtains the second business form identifier, where the second business form identifier sent by the business client of the express company is received by the merchant server of the shopping website, or the second business form identifier input by the express company is directly obtained by the business client of the express company, at this time, a mapping relationship between the second business form identifier and the object form identifier may be stored in the business client, the scanning terminal sends the object form identifier and the first business form identifier to the business client for verification, and the business client is equivalent to a server.
The embodiment of the invention also provides an information processing device which is arranged on the server so as to enable the server to execute the method in the method embodiment of the invention. Fig. 6 shows the structure of the device, comprising: an information receiving unit 61, an information processing unit 62, and an information transmitting unit 63; wherein,
an information receiving unit 61, configured to receive an information verification request, where the information verification request carries: the method comprises the steps that an object form mark and a first service form mark of a form corresponding to stored target object information are obtained by a scanning terminal through scanning codes of users to be confirmed, and the first service form mark is used for showing a delivery service for delivering a target object to an attribution user;
the information processing unit 62 is configured to obtain a second service ticket identifier corresponding to the object form identifier according to the object form identifier, and when the first service ticket identifier is the same as the second service ticket identifier, determine that the user to be determined is a home user of the target object;
an information sending unit 63, configured to send a service completion notification to the scanning terminal.
Further, the information receiving unit 61 is further configured to obtain the second service ticket identifier. The information processing unit 62 is further configured to establish a mapping relationship between the second service order identifier and the object form identifier, so as to obtain the second service order identifier corresponding to the object form identifier according to the mapping relationship.
Further, the information receiving unit 61 is further configured to obtain the object form identifier of the form storing the target object information before obtaining the second service form identifier. The information processing unit 62 is further configured to generate a corresponding scan code according to the object form identifier. The information sending unit 63 is further configured to send the scanning code to a display device for displaying, so that the scanning terminal scans the scanning code displayed by the display device to obtain the identifier of the object form.
Further, when sending the scan code to a display device for displaying, the information sending unit 63 is specifically configured to: sending the scanning code to an object client for displaying; or, acquiring a user terminal identifier corresponding to the home subscriber of the target object from the form, and sending the scanning code to the user terminal.
Further, when generating the corresponding scan code according to the object form identifier, the information processing unit 62 is specifically configured to: encrypting the object form identification; and generating a scanning code according to the encrypted object form identification.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.
Claims (13)
1. An information processing method, characterized in that the method comprises:
receiving an information verification request, wherein the information verification request carries: the method comprises the steps that an object form identifier corresponding to a form storing target object information and obtained by a user to be confirmed, and a first service form identifier corresponding to the object form identifier and determined by a scanning terminal when the object is signed are obtained, wherein the first service form identifier is used for expressing a delivery service for delivering a target object to an attribution user;
acquiring a second service order identifier corresponding to the object form identifier and stored in advance according to the object form identifier, and sending a service completion notification to the scanning terminal when the first service order identifier is the same as the second service order identifier; and the second business order identifier is used for identifying a business order of the delivery business for delivering the target object corresponding to the object form identifier to the home subscriber.
2. The method of claim 1,
the object form identification is obtained by scanning a scanning code of a user to be confirmed through a scanning terminal, and the scanning code is uniquely corresponding to the object form identification.
3. The method of claim 1, prior to receiving the information verification request, further comprising:
receiving a service single notification message for indicating service establishment, wherein the service single notification message carries: the second business form identifier and an object form identifier corresponding to the target object;
and establishing a mapping relation between the second business form identifier and the object form identifier.
4. The method of claim 1, further comprising:
receiving an object notification message, wherein the object notification message comprises: storing the object form identification of a form of target object information;
and generating a corresponding scanning code according to the object form identification.
5. The method of claim 4, wherein after generating the corresponding scan code, the method further comprises:
sending the scanning code to an object client for displaying;
or, acquiring a user terminal identifier corresponding to the home subscriber of the target object from the form, and sending the scanning code to the user terminal.
6. The method of claim 4, wherein generating the corresponding scan code according to the object form identifier comprises:
encrypting the object form identification;
and generating the scanning code according to the encrypted object form identifier.
7. The method of claim 1, further comprising:
and if the first service order identification is different from the second service order identification, sending notification information that the examination and verification are not passed to the scanning terminal.
8. An information processing apparatus characterized by comprising:
an information receiving unit, configured to receive an information verification request, where the information verification request carries: the method comprises the steps that an object form identifier corresponding to a form storing target object information and obtained by a user to be confirmed, and a first service form identifier corresponding to the object form identifier and determined by a scanning terminal when the object is signed are obtained, wherein the first service form identifier is used for expressing a delivery service for delivering a target object to an attribution user;
the information processing unit is used for acquiring a second service order identifier which is stored in advance and corresponds to the object form identifier according to the object form identifier received by the information receiving unit and confirming that the first service order identifier is the same as the second service order identifier; the second business order identifier is used for identifying a business order of a delivery business which delivers the target object corresponding to the object form identifier to the home subscriber;
and the information sending unit is used for sending a service completion notification to the scanning terminal after the information processing unit confirms that the first service order identifier is the same as the second service order identifier.
9. The apparatus of claim 8,
the object form identification is obtained by scanning a scanning code of a user to be confirmed through a scanning terminal, and the scanning code is uniquely corresponding to the object form identification.
10. The apparatus of claim 8,
the information receiving unit is further configured to receive a service announcement message used for indicating service establishment, where the service announcement message carries: the second business form identifier and an object form identifier corresponding to the target object;
the information processing unit is further configured to establish a mapping relationship between the second service form identifier and the object form identifier.
11. The apparatus of claim 8,
the information receiving unit is further configured to receive an object notification message, where the object notification message includes: storing the object form identification of a form of target object information;
and the information processing unit is also used for generating a corresponding scanning code according to the object form identifier.
12. The apparatus of claim 11,
the information sending unit is further configured to: sending the scanning code to an object client for displaying; or, acquiring a user terminal identifier corresponding to the home subscriber of the target object from the form, and sending the scanning code to the user terminal.
13. The apparatus of claim 11,
the information processing unit, when generating the corresponding scan code according to the object form identifier, is specifically configured to: encrypting the object form identification; and generating the scanning code according to the encrypted object form identifier.
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| CN106355415B (en) * | 2016-08-18 | 2021-07-13 | 徐峰 | Processing method and device for commodity traceability identification |
| CN107818434B (en) * | 2016-09-14 | 2022-03-29 | 菜鸟智能物流控股有限公司 | Pickup verification method, server, pickup verification device and pickup verification system |
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| CN101192290A (en) * | 2006-11-23 | 2008-06-04 | 阿里巴巴公司 | System and method for secure network transaction |
| US20110264527A1 (en) * | 2007-12-14 | 2011-10-27 | Dudley Fitzpatrick | Apparatuses, Methods and Systems for a Code-Mediated Content Delivery Platform |
| KR20080011149A (en) * | 2007-12-17 | 2008-01-31 | 주식회사 비즈모델라인 | System for confirming goods by using unique identification code |
| KR20110106494A (en) * | 2010-03-23 | 2011-09-29 | 신한섭 | Delivery service terminal and method of e-commerce by it |
| CN102880947A (en) * | 2011-07-11 | 2013-01-16 | 阿里巴巴集团控股有限公司 | Information interactive method and device of electronic business platform and logistics trading platform |
| US20130325721A1 (en) * | 2012-05-30 | 2013-12-05 | Alibaba Group Holding Limited | Data Processing |
| CN103473661A (en) * | 2013-09-02 | 2013-12-25 | 深圳市华傲数据技术有限公司 | Logistic encryption signing method and system |
Also Published As
| Publication number | Publication date |
|---|---|
| CN111898940B (en) | 2024-06-28 |
| HK1224408A1 (en) | 2017-08-18 |
| CN105574689B (en) | 2020-07-07 |
| CN105574689A (en) | 2016-05-11 |
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