CN111885277A - System and method for realizing telephone alarm data auxiliary processing - Google Patents
System and method for realizing telephone alarm data auxiliary processing Download PDFInfo
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- CN111885277A CN111885277A CN202010668370.8A CN202010668370A CN111885277A CN 111885277 A CN111885277 A CN 111885277A CN 202010668370 A CN202010668370 A CN 202010668370A CN 111885277 A CN111885277 A CN 111885277A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
- H04M11/045—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems using recorded signals, e.g. speech
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42348—Location-based services which utilize the location information of a target
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
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- Telephonic Communication Services (AREA)
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Abstract
The invention relates to a system for realizing auxiliary processing of telephone alarm data, which comprises an alarm client, a data processing module and a data processing module, wherein the alarm client is arranged on an intelligent mobile terminal of an alarm person and is used for alarming; the alarm information query client is arranged on the 110 alarm receiving person terminal and used for querying information; and the auxiliary alarm service platform 110 is connected with the alarm client and the alarm information inquiry client, and is used for storing the identity information submitted by the user during registration, receiving the client alarm information and providing an alarm information inquiry service. The invention also relates to a method for realizing the auxiliary processing of the telephone alarm data. The system and the method for realizing the auxiliary processing of the telephone alarm data collect the identity, the positioning and the real-time alarm situation of the alarm person, can efficiently assist the 110 telephone voice alarm service, provide richer background information for the alarm receiver, facilitate the alarm receiver to know the alarm information more fully, accelerate the alarm processing process and support the transition from the 110 voice alarm receiving service to the comprehensive data fusion service.
Description
Technical Field
The invention relates to the technical field of information communication, in particular to the field of public security, and specifically relates to a system and a method for realizing auxiliary processing of telephone alarm data.
Background
The 110 alarm service desk is the first entrance of the public security defense and control system faucet and public security organs service people, and the single 110 telephone voice alarm mode has some disadvantages in event description, such as: the counter is unfamiliar with the geographical environment and cannot accurately describe the location; when describing through language, the surrounding situation cannot be accurately described.
The alarm is given by data service modes such as short messages, WeChat and the like, and although information such as positioning, pictures and texts and the like can be uploaded by the data service modes, the communication efficiency is low compared with a telephone voice alarm mode because the information needs to be communicated in a response mode, and the alarm is generally only suitable for auxiliary alarm of special crowds such as deaf-mutes and the like.
How to supplement the positioning and image-text input functions of the smart phone to the existing telephone voice alarm by data service is an original intention of the invention, and the advantages of mobile phone data acquisition and input are brought into play while the voice alarm is not lost, so that the invention is fast and convenient.
Disclosure of Invention
The invention aims to overcome the defects of the prior art and provides a system and a method for realizing auxiliary processing of telephone alarm data, which are simple and convenient to operate and wide in application range.
In order to achieve the above purpose, the system and method for implementing auxiliary processing of telephone alarm data of the invention are as follows:
the system for realizing the auxiliary processing of the telephone alarm data is mainly characterized by comprising the following components:
the alarm client is arranged on the intelligent mobile terminal of the alarm person and used for alarming;
the alarm information query client is arranged on the 110 alarm receiving person terminal and used for querying information;
and the auxiliary alarm service platform 110 is connected with the alarm client and the alarm information inquiry client, and is used for storing the identity information submitted by the user during registration, receiving the client alarm information and providing an alarm information inquiry service.
Preferably, the alarm client comprises a user registration login interface and an alarm interface, and is used for user registration and telephone alarm.
Preferably, the alarm client automatically collects the telephone number, the terminal device information, the positioning information, the wifi hotspot information and the surrounding Bluetooth device information to generate 110 alarm auxiliary data information.
Preferably, the 110 auxiliary alarm service platform is also interfaced with a third-party data source system for collecting more user information and providing more comprehensive 110 alarm auxiliary data.
Preferably, the alarm client side is provided with continuous position change notification, continuous peripheral sound collection and transmission and mobile phone gravity sensing judgment.
The method for realizing the auxiliary processing of the telephone alarm data based on the system is mainly characterized by comprising the following steps:
(1) the method comprises the steps that real-name registration is carried out through an alarm client, real-name identity information is submitted to a 110 auxiliary alarm service platform, and the 110 auxiliary alarm service platform safely stores the identity information;
(2) dialing 110 in an alarm interface of the alarm client to alarm;
(3) the alarm client automatically acquires the telephone number, the intelligent mobile terminal information, the positioning information, the wifi hotspot information and the electronic environment information of the surrounding Bluetooth equipment information through the intelligent mobile terminal, generates 110 alarm auxiliary data information and reports the 110 alarm auxiliary data information to the 110 auxiliary alarm service platform;
(4) the 110 auxiliary alarm service platform associates 110 alarm auxiliary data information reported by the alarm client software with real-name registration information of an alarm person to generate alarm information for future reference;
(5)110 assist the alarm service platform to take 110 voice alarm receiving with the alarm person.
Preferably, the step (5) specifically comprises the following steps:
(5.1) the 110 auxiliary alarm service platform inputs the telephone number of an alarm person and inquires alarm information;
(5.2) inquiring the alarm condition information from the 110 auxiliary alarm service platform by using the telephone number information of the alarm person through the alarm information inquiry client, and confirming the identity and the positioning information of the alarm person;
and (5.3) displaying the alarm information, and finishing alarm receiving through voice and the alarm information.
The system and the method for realizing the auxiliary processing of the telephone alarm data collect the identity, the positioning and the real-time alarm situation of the alarm person, can efficiently assist the 110 telephone voice alarm service, provide richer background information for the alarm receiver, facilitate the alarm receiver to know the alarm information more sufficiently and accelerate the alarm handling process. The data service upgrading is carried out on the existing voice alarm receiving, the data behind the alarm telephone can be gathered on the basis of the existing point-to-point voice alarm receiving, the 110 voice alarm receiving service is supported to be gradually fused with public safety big data and social big data, and the 110 voice alarm receiving service is supported to be transited to the comprehensive data fusion service.
Drawings
Fig. 1 is a schematic diagram of the overall architecture of a system for implementing auxiliary processing of telephone alarm data according to the present invention.
Fig. 2 is a schematic overall flow chart of the method for implementing auxiliary processing of telephone alarm data according to the present invention.
Detailed Description
In order to more clearly describe the technical contents of the present invention, the following further description is given in conjunction with specific embodiments.
The system for realizing the auxiliary processing of the telephone alarm data comprises the following components:
the alarm client is arranged on the intelligent mobile terminal of the alarm person and used for alarming;
the alarm information query client is arranged on the 110 alarm receiving person terminal and used for querying information;
and the auxiliary alarm service platform 110 is connected with the alarm client and the alarm information inquiry client, and is used for storing the identity information submitted by the user during registration, receiving the client alarm information and providing an alarm information inquiry service.
As a preferred embodiment of the invention, the alarm client comprises a user registration login interface and an alarm interface, and is used for user registration and telephone alarm.
As a preferred embodiment of the present invention, the alarm client automatically collects phone numbers, terminal device information, positioning information, wifi hotspot information, and peripheral bluetooth device information, and generates 110 alarm auxiliary data information.
As a preferred embodiment of the invention, the 110 auxiliary alarm service platform is also interfaced with a third-party data source system and used for collecting more user information and providing more comprehensive 110 alarm auxiliary data.
In a preferred embodiment of the present invention, the alert client includes a continuous location change notification, a continuous peripheral sound collection and transmission, and a mobile phone gravity sensing determination.
The invention discloses a method for realizing telephone alarm data auxiliary processing based on the system, which comprises the following steps:
(1) the method comprises the steps that real-name registration is carried out through an alarm client, real-name identity information is submitted to a 110 auxiliary alarm service platform, and the 110 auxiliary alarm service platform safely stores the identity information;
(2) dialing 110 in an alarm interface of the alarm client to alarm;
(3) the alarm client automatically acquires the telephone number, the intelligent mobile terminal information, the positioning information, the wifi hotspot information and the electronic environment information of the surrounding Bluetooth equipment information through the intelligent mobile terminal, generates 110 alarm auxiliary data information and reports the 110 alarm auxiliary data information to the 110 auxiliary alarm service platform;
(4) the 110 auxiliary alarm service platform associates 110 alarm auxiliary data information reported by the alarm client software with real-name registration information of an alarm person to generate alarm information for future reference;
(5)110 assist the alarm service platform to take 110 voice alarm receiving with the alarm person.
(5.1) the 110 auxiliary alarm service platform inputs the telephone number of an alarm person and inquires alarm information;
(5.2) inquiring the alarm condition information from the 110 auxiliary alarm service platform by using the telephone number information of the alarm person through the alarm information inquiry client, and confirming the identity and the positioning information of the alarm person;
and (5.3) displaying the alarm information, and finishing alarm receiving through voice and the alarm information.
In the specific implementation mode of the invention, the intelligent mobile terminal is used as a field sensor for judging the alarm condition, the special alarm client on the intelligent mobile terminal is used for collecting the identity information, the equipment information, the field sound and the electronic signal information of an alarm person, and the alarm person reports to a 110 alarm service desk while 110 telephone voice alarm is carried out, so that the communication efficiency of the telephone voice alarm is improved.
The telephone alarm data auxiliary system comprises an alarm client, an alarm information inquiry client and a 110 auxiliary alarm service platform, and the system structure is shown in figure 1.
The alarm client is alarm tool software installed on an intelligent mobile terminal of an alarm person.
The alarm information query client is a query tool software installed on a 110 alarm receiver terminal.
The 110 auxiliary alarm service platform is used as a server side of the alarm client software and the alarm information inquiry client software, and is used for storing identity information submitted by a user during registration, receiving the client alarm information and providing an alarm information inquiry service.
The alarm client provides a user registration login interface and requires the user to perform real-name registration. An alarm interface is also provided for telephone alarms. The client terminal also needs to be capable of automatically acquiring the telephone number, the terminal equipment information, the positioning information, the wifi hotspot information and the surrounding Bluetooth equipment information by using the functions of the intelligent mobile terminal to generate 110 alarm auxiliary data information. In addition, in order to confirm the alarm situation in real time, the client needs to have the capabilities of continuous position change notification, continuous peripheral sound collection and transmission, mobile phone gravity sensing and judgment and the like.
The 110 auxiliary alarm service platform has the capability of protecting the privacy of user identity information, and can safely provide the 110 alarm receiver with the identity information of the alarm receiver and the 110 alarm auxiliary data information inquiry function. In addition, the 110 auxiliary alarm service platform can also be in butt joint with a third-party data source system, and more user information is collected to provide more comprehensive 110 alarm auxiliary data.
Alarm service flow as shown in fig. 2, the telephone alarm data assistance method includes the following steps:
1. after installing the alarm client software, the user must first perform real-name registration and submit the real-name identity information to the auxiliary alarm service platform 110.
2. When alarming, the user as an alarm person opens the alarm client software and dials 110 in the alarm interface to alarm.
3. The alarm client software automatically collects electronic environment information such as a telephone number, intelligent mobile terminal information, positioning information, wifi hotspot information, surrounding Bluetooth device information and the like through the intelligent mobile terminal capacity, generates 110 alarm auxiliary data information and reports the 110 alarm auxiliary data information to the 110 auxiliary alarm service platform.
4. After reporting 110 the alarm assistance data information, the alarm client invokes the system telephony service to make a 110-call alarm.
5. The 110 auxiliary alarm service platform associates 110 alarm auxiliary data information reported by the alarm client software with real-name registration information of an alarm person to generate alarm information for future reference.
6. And the 110 alarm receiver connects the 110 alarm telephone to carry out voice communication with the alarm receiver, and simultaneously uses the telephone number information of the alarm receiver to look up alarm information from the alarm information inquiry client to the 110 auxiliary alarm service platform for confirming the identity and the positioning information of the alarm receiver so as to finish alarm receiving.
The system and the method for realizing the auxiliary processing of the telephone alarm data collect the identity, the positioning and the real-time alarm situation of the alarm person, can efficiently assist the 110 telephone voice alarm service, provide richer background information for the alarm receiver, facilitate the alarm receiver to know the alarm information more sufficiently and accelerate the alarm handling process. The data service upgrading is carried out on the existing voice alarm receiving, the data behind the alarm telephone can be gathered on the basis of the existing point-to-point voice alarm receiving, the 110 voice alarm receiving service is supported to be gradually fused with public safety big data and social big data, and the 110 voice alarm receiving service is supported to be transited to the comprehensive data fusion service.
In this specification, the invention has been described with reference to specific embodiments thereof. It will, however, be evident that various modifications and changes may be made thereto without departing from the broader spirit and scope of the invention. The specification and drawings are, accordingly, to be regarded in an illustrative rather than a restrictive sense.
Claims (7)
1. A system for facilitating processing of telephony alert data, said system comprising:
the alarm client is arranged on the intelligent mobile terminal of the alarm person and used for alarming;
the alarm information query client is arranged on the 110 alarm receiving person terminal and used for querying information;
and the auxiliary alarm service platform 110 is connected with the alarm client and the alarm information inquiry client, and is used for storing the identity information submitted by the user during registration, receiving the client alarm information and providing an alarm information inquiry service.
2. The system for facilitating the processing of telephony alert data as recited in claim 1, wherein the alert client comprises a user registration login interface and an alert interface for performing user registration and telephony alert.
3. The system for implementing auxiliary processing of telephone alarm data according to claim 1, wherein the alarm client automatically collects telephone numbers, terminal device information, positioning information, wifi hotspot information and surrounding bluetooth device information to generate 110 alarm auxiliary data information.
4. The system of claim 1, wherein the 110-assisted alert service platform further interfaces with a third-party data source system for collecting more user information and providing more comprehensive 110-assisted alert data.
5. The system for implementing auxiliary processing of telephone alarm data as claimed in claim 1, wherein said alarm client is equipped with continuous location change notification, continuous ambient sound collection and transmission, and mobile phone gravity sensing and determination.
6. A method for implementing auxiliary processing of telephone alarm data based on the system of claim 1, wherein the method comprises the following steps:
(1) the method comprises the steps that real-name registration is carried out through an alarm client, real-name identity information is submitted to a 110 auxiliary alarm service platform, and the 110 auxiliary alarm service platform safely stores the identity information;
(2) dialing 110 in an alarm interface of the alarm client to alarm;
(3) the alarm client automatically acquires the telephone number, the intelligent mobile terminal information, the positioning information, the wifi hotspot information and the electronic environment information of the surrounding Bluetooth equipment information through the intelligent mobile terminal, generates 110 alarm auxiliary data information and reports the 110 alarm auxiliary data information to the 110 auxiliary alarm service platform;
(4) the 110 auxiliary alarm service platform associates 110 alarm auxiliary data information reported by the alarm client software with real-name registration information of an alarm person to generate alarm information for future reference;
(5)110 assist the alarm service platform to take 110 voice alarm receiving with the alarm person.
7. The method for implementing auxiliary processing of telephone alarm data according to claim 6, wherein the step (5) specifically comprises the following steps:
(5.1) the 110 auxiliary alarm service platform inputs the telephone number of an alarm person and inquires alarm information;
(5.2) inquiring the alarm condition information from the 110 auxiliary alarm service platform by using the telephone number information of the alarm person through the alarm information inquiry client, and confirming the identity and the positioning information of the alarm person;
and (5.3) displaying the alarm information, and finishing alarm receiving through voice and the alarm information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN202010668370.8A CN111885277A (en) | 2020-07-13 | 2020-07-13 | System and method for realizing telephone alarm data auxiliary processing |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202010668370.8A CN111885277A (en) | 2020-07-13 | 2020-07-13 | System and method for realizing telephone alarm data auxiliary processing |
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| CN107959760A (en) * | 2017-12-21 | 2018-04-24 | 佛山市公安局 | A kind of quick method for reporting and submitting the person's of reporting a case to the security authorities mobile phone geographical location |
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2020
- 2020-07-13 CN CN202010668370.8A patent/CN111885277A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20130057552A (en) * | 2011-11-24 | 2013-06-03 | 유승수 | System and method for supporting police work using smartphone based mobile application and established communications network |
| CN102982665A (en) * | 2012-11-26 | 2013-03-20 | 中兴通讯股份有限公司 | Alarm processing method and alarm system |
| CN103428634A (en) * | 2013-08-13 | 2013-12-04 | 苏州数字地图网络科技有限公司 | Method and system for actively pushing position of mobile phone alarm |
| CN104951874A (en) * | 2015-06-05 | 2015-09-30 | 北京中电兴发科技有限公司 | Automatic police officer scheduling system and alarming, alarm receiving and disposing method by same |
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Application publication date: 20201103 |