CN111798339A - Intelligent property management system and management method - Google Patents
Intelligent property management system and management method Download PDFInfo
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Abstract
The embodiment of the invention provides an intelligent property management system and a management method, wherein the system comprises a property management center platform, the property management center platform can be used for setting charge items, charging standards corresponding to the charge items and recording meter reading data corresponding to the charge items, then intelligent charging is executed, and an owner can finish payment of charges through an owner terminal. The property management center platform of the embodiment of the invention can realize automatic accounting of property charges, and complete automatic payment of the property charges together with the owner terminal without on-site payment, thereby improving intelligent management of community properties and improving property management efficiency.
Description
Technical Field
The invention belongs to the field of property management, and particularly relates to an intelligent property management system and a management method.
Background
The property management of the residential area or the park is a normal link for guaranteeing the normal and orderly operation of the residential area or the park, and the conventional property management functions comprise system management, daily maintenance, service management, financial management and the like. The system management realizes the user management and the authority configuration management of the system; daily maintenance comprises house resource management, resident management, personnel management, supplier management, inventory management and the like; the service management includes various charge management, lease management, and the like.
The conventional property management at present mainly has the following defects:
the system has single function, the function is centralized on the aspect of facility equipment management of property management, the importance and the complexity of property cost as daily work of a property enterprise are ignored, and the conditions of complex property charging and more data cannot be solved.
Disclosure of Invention
In order to overcome the problem of low efficiency of the existing property management or at least partially solve the problem, embodiments of the present invention provide an intelligent property management system and a management method.
According to a first aspect of the embodiments of the present invention, an intelligent property management system is provided, which includes a property management center platform, wherein the property management center platform includes a charging and paying module, and the charging and paying module is connected to a property main terminal;
the charging payment module is used for setting charging items, charging standards corresponding to the charging items and recording meter reading data corresponding to the charging items;
the charging payment module is also used for executing intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item to obtain a charging result, and sending the charging result, the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item to the business main terminal;
the charging and paying module is also used for completing the collection, inquiry and verification and cancellation statistics of a paying bill according to a fee paying list of the business main terminal;
and the business main terminal is used for checking whether the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item are correct or not, and if so, completing the payment of the fee according to the charging result sent by the charging payment module.
On the basis of the above technical solutions, the embodiments of the present invention may be further improved as follows.
The intelligent property management system also comprises a Redis database;
the charging payment module is also used for extracting a charging object in the contract, charging items in the contract and a charging standard of each charging item according to the existing effective contract in the charging period;
if no effective contract exists, inquiring the setting of the house charging items to form a charging object, the charging items and the charging standard of each charging item;
binding each charge calculation object, the charge items corresponding to the charge calculation object and the charging standard of each charge item, and storing the charge calculation objects and the charge items in a Redis database;
correspondingly, the charging payment module is configured to obtain the charging items, where the charging standard corresponding to each charging item includes:
and the charging payment module inquires a charge calculation object from a Redis database and acquires charge items corresponding to the charge calculation object and charging standards corresponding to each charge item.
A thread pool is arranged in the charging payment module, and a plurality of threads are arranged in the thread pool;
the charging payment module is further configured to execute intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item to obtain a charging result, and the charging result includes:
each thread is used for carrying out intelligent charging on a corresponding charge calculation object to obtain a charging result of the charge calculation object;
and the charging and paying module is also used for integrating the charging result of each charge calculating object calculated by each thread and storing the charging result in the OTS.
Optionally, the property management center platform further comprises an equipment inspection management module, and the equipment inspection management module is connected with a handheld terminal;
the equipment inspection management module comprises:
the device classification unit is used for classifying the devices in the cell according to the pipe dimension and providing basic documents of the full life cycle of each type of device;
the first plan making unit is used for setting the inspection standard and the inspection cycle of each type of equipment and making an inspection plan of each type of equipment according to the type of each type of equipment, the corresponding inspection standard and the inspection cycle;
the first task dispatching unit is used for dispatching equipment inspection tasks to corresponding equipment inspection personnel according to the established equipment inspection plan;
the handheld terminal is used for receiving the equipment inspection task dispatched by the first task dispatching unit and enabling an inspection person to conduct inspection of corresponding equipment according to the equipment inspection task.
Optionally, the property management center platform further comprises a security inspection module, and the security inspection module is connected with the handheld terminal;
management module is patrolled and examined in security protection includes:
the setting unit is used for setting a security inspection standard, a security inspection line and a security inspection cycle;
the second plan making unit is used for making a security inspection plan according to the security inspection standard, the security inspection line and the security inspection cycle;
the second task dispatching unit is used for dispatching the security inspection task to the corresponding handheld terminal of the security inspection personnel according to the established security inspection plan;
the handheld terminal is used for receiving the security inspection task distributed by the second task distribution unit, so that security inspection personnel can perform security inspection according to security inspection standards.
Optionally, the property management center platform further includes the cleaning and inspection management module, and the cleaning and inspection module is connected to the handheld terminal;
the cleaning and inspection management module comprises:
the third planning and making unit is used for dividing the cells for cleaning according to the dimensions of the areas and the regions and making a cleaning and inspection plan according to different areas and regions, working contents and inspection responsible persons;
the third task dispatching unit is used for automatically dispatching the cleaning and inspection task to the corresponding handheld terminal of the inspection responsible person according to the cleaning and inspection plan;
and the handheld end is used for receiving the cleaning and inspection task distributed by the third task distribution unit so as to enable a cleaning and inspection responsible person to carry out cleaning and inspection according to the cleaning and inspection task.
Optionally, the property management center platform further includes a client visiting management module, where the client visiting management module is connected to a gate post device, and the gate post device is connected to a visiting end;
the property management center platform is used for registering the property management center platform, performing property management verification through the client visiting management module to perform cell white list, filling in the name, contact mode and visiting time of a visitor, and sharing the name, contact mode and visiting time to the visitor end in a mode of inviting a two-dimensional code;
the visitor end is used for receiving the invitation two-dimensional code shared by the owner end and displaying the invitation two-dimensional code to the gate post equipment;
and the gate sentry equipment is used for scanning the displayed invitation two-dimensional code, verifying the push-to-talk line after no error exists, and sending the scanning result to the client visiting management module.
Optionally, the property management center platform further includes a parking space management module, and the parking space management module is connected with the owner end;
the property management center platform is used for storing property management information, property management information and property management information of the property management center platform;
the parking space management module is used for searching for an idle parking space through an owner end by another owner, inputting the license plate number, the service time and the contact mode input by the other owner and finishing parking space reservation.
Optionally, the property management center platform further includes a service management module, and the service management module is connected with the owner end;
the owner end is used for uploading owner data and opinions to the service management module;
the service management module is used for:
filing owner data, classifying and summarizing, processing and filing the owner opinions, and generating a corresponding data report;
and dispatching the corresponding return visit task according to the opinion of the owner.
According to a second aspect of the embodiments of the present invention, there is provided an intelligent property management method, including:
setting charging items, a charging standard corresponding to each charging item and recording meter reading data corresponding to each charging item on a property management center platform;
executing intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item, and sending a charging result, the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item to the owner end;
the main terminal checks whether the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item are correct or not, if so, the payment of the fee is completed according to the charging result sent by the charging payment module;
and the property management center platform completes the collection, inquiry and verification and cancellation statistics of the payment bill according to the payment list of the property main terminal.
The embodiment of the invention provides an intelligent property management system and a management method, wherein charge items, a charging standard corresponding to each charge item and meter reading data corresponding to each charge item can be set on a property management center platform, then intelligent charging is executed, and an owner can complete payment of charges through an owner terminal. The property management center platform of the embodiment of the invention can realize automatic accounting of property charges, and complete automatic payment of the property charges together with the owner terminal without on-site payment, thereby improving intelligent management of community properties and improving property management efficiency.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
Fig. 1 is a schematic connection diagram of a charging and payment module in a property management center platform according to an embodiment of the present invention;
fig. 2 is a schematic diagram of connection of an equipment inspection management module in a property management center platform according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of the connection of a security inspection management module in the property management center platform according to the embodiment of the invention;
FIG. 4 is a schematic diagram of a connection of a cleaning and inspection management module in the property management center platform according to an embodiment of the present invention;
FIG. 5 is a schematic diagram illustrating a connection between a customer visiting management module in a property management center platform according to an embodiment of the present invention;
FIG. 6 is a schematic diagram of the connection of the parking space management module in the property management center platform according to the embodiment of the present invention;
FIG. 7 is a schematic diagram illustrating a connection of service management modules in a property management center platform according to an embodiment of the present invention;
FIG. 8 is a schematic diagram of connection of information storage modules in a property management center platform according to an embodiment of the present invention
FIG. 9 is a schematic diagram of the overall connection of an intelligent property management system according to an embodiment of the present invention;
fig. 10 is a flowchart of an intelligent industry management method according to an embodiment of the present invention.
Detailed Description
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
The invention provides an intelligent property management system, which comprises a property management center platform, and referring to fig. 1, the property management center platform comprises a charging payment module, and the charging payment module is connected with a property main terminal;
the charging payment module is used for setting charging items, charging standards corresponding to the charging items and recording meter reading data corresponding to the charging items;
the charging payment module is also used for executing intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item to obtain a charging result, and sending the charging result, the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item to the owner terminal;
the charging and paying module is also used for completing the collection, inquiry and verification and cancellation statistics of a paying bill according to a fee paying list of the business main terminal;
and the business main terminal is used for checking whether the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item are correct or not, and if so, completing the payment of the fee according to the charging result sent by the charging payment module.
It can be understood that the conventional payment of the property fees of the residential quarter is manually calculated on site by property management personnel, and needs to be paid on site by an owner to a property management room. The property management center platform is developed in the embodiment of the invention, the property management platform is provided with charge items, a charging standard corresponding to each charge item, meter reading data corresponding to each charge item, the fee required to be paid by each user every month is calculated, the payment details are sent to the owner end, the owner can check the payment details, for example, whether the charge standard of each charge item, the meter reading data corresponding to each charge item and the finally calculated charging result are correct or not, and if no problem exists, the owner end automatically pays the property fee. The property management center platform can support complete charging and charging service functions, realize automatic calculation of conventional periodic charges, meter charges and shared charges, and verify the charging and statistics of the charges. The method mainly sets a charging item and a charging standard through initialization, executes intelligent charging after meter reading data is input, checks and accounts entry of a charging result, charges are collected through multiple collection modes and charging channels according to assets or users, and the collection, inquiry and verification and cancellation statistics of bills are completed.
For the park, the statistics of index data in various aspects such as the overall operation, energy consumption and the like of each enterprise in the park are graphically displayed, and the statistics mainly comprises general indexes such as total profits, parking fees, energy consumption (water, electricity and gas), per-capita areas, multi-channel profits, payment rates and the like.
The property management center platform of the embodiment of the invention can realize automatic accounting of property charges, and complete automatic payment of the property charges together with the owner terminal without on-site payment, thereby improving intelligent management of community properties and improving property management efficiency.
As an alternative embodiment, the intelligent property management system further comprises a Redis database;
in the fee calculating period, extracting fee calculating objects in the contract, charging items in the contract and charging standards of each charging item according to the existing effective contract;
if no effective contract exists, inquiring the setting of the house charging items to form a charging object, the charging items and the charging standard of each charging item;
binding each charge calculation object, the charge items corresponding to the charge calculation object and the charging standard of each charge item, and storing the charge calculation objects and the charge items in a Redis database;
correspondingly, the charging payment module is configured to obtain the charging items, where the charging standard corresponding to each charging item includes:
and the charging payment module inquires a charge calculation object from a Redis database and acquires charge items corresponding to the charge calculation object and charging standards corresponding to each charge item.
It is understood that if the accounting object has an effective price with the property management center during the accounting period, the accounting object and the charge items within the contract and the charge standard for each charge item are extracted from the effective contract. If no effective contract exists, the charging item setting of each house is inquired, and a charging object and the charging items and the charging standard of each charging item are formed.
And binding each charge calculation object, the charge items corresponding to the charge calculation object and the charging standard of each charge item, and storing the charge items in a Redis database.
When the charging payment module needs to charge, a charging calculation object is inquired from the Redis database, and charging items corresponding to the charging calculation object and charging standards corresponding to each charging item are obtained.
As an alternative embodiment, the intelligent property management system further comprises a Redis database;
the charging payment module is also used for extracting a charging object in the contract, charging items in the contract and a charging standard of each charging item according to the existing effective contract in the charging period;
if no effective contract exists, inquiring the setting of the house charging items to form a charging object, the charging items and the charging standard of each charging item;
binding each charge calculation object, the charge items corresponding to the charge calculation object and the charging standard of each charge item, and storing the charge calculation objects and the charge items in a Redis database;
correspondingly, the charging payment module is configured to obtain the charging items, where the charging standard corresponding to each charging item includes:
and the charging payment module inquires a charge calculation object from a Redis database and acquires charge items corresponding to the charge calculation object and charging standards corresponding to each charge item.
It can be understood that when the charging and paying module needs to charge the fee calculation object, a plurality of fee calculation objects can be charged at the same time. Specifically, a thread pool is arranged in the charging and paying module, and a plurality of threads are arranged in the thread pool. Each thread is responsible for carrying out intelligent charging on a corresponding charge calculation object to obtain a charging result of the charge calculation object. And the charging and paying module is used for integrating the charging result of each charge object calculated by each thread and storing the charging result in the OTS. The embodiment of the invention adopts a multithreading mode, can charge a plurality of fee calculation objects at the same time, realizes parallel data processing and improves the charging efficiency.
Referring to fig. 2, as an alternative embodiment, the property management center platform further includes a device inspection management module, and the device inspection management module is connected to the handheld terminal;
the equipment inspection management module comprises:
the device classification unit is used for classifying the devices in the cell according to the pipe dimension and providing basic documents of the full life cycle of each type of device;
the first plan making unit is used for setting the inspection standard and the inspection cycle of each type of equipment and making an inspection plan of each type of equipment according to the type of each type of equipment, the corresponding inspection standard and the inspection cycle;
the first task dispatching unit is used for dispatching equipment inspection tasks to corresponding equipment inspection personnel according to the established equipment inspection plan;
the handheld terminal is used for receiving the equipment inspection task dispatched by the first task dispatching unit and enabling an inspection person to conduct inspection of corresponding equipment according to the equipment inspection task.
It can be understood that, in the traditional property management, a building and a cell are taken as an object to be managed integrally, various small facilities with large quantity and variety in the cell are ignored, and the actual problem of the property is difficult to solve in a real scene due to insufficient management granularity.
In the embodiment of the invention, for equipment facilities (such as a water pump room, a boiler room, an elevator, a power distribution room and the like) in a cell, a property management center platform classifies the equipment by default according to pipe dimension and provides a full-life-cycle equipment basic file management function for each equipment.
For equipment inspection in a cell, according to an inspection configuration navigation function, inspection standards of different types of equipment are set, inspection plans are made according to dimensions such as positions, equipment, groups, plan periods and inspection responsible persons, work tasks are automatically dispatched to the responsible persons according to the plans, inspection work of equipment facilities in the cell is achieved, and normal operation of the equipment facilities in the cell is guaranteed.
Each facility equipment in the cell is pasted with the two-dimensional code, and when the two-dimensional code of the facility equipment is scanned by the hand-held set, the inspection standard of the facility equipment can be inquired, so that the related information of intelligent inquiry of inspection of each equipment facility is achieved.
Referring to fig. 3, as an alternative embodiment, the property management center platform further includes a security inspection module, and the security inspection module is connected to the handheld terminal;
the security protection inspection management module comprises:
the setting unit is used for setting a security inspection standard, a security inspection line and a security inspection cycle;
the second plan making unit is used for making a security inspection plan according to the security inspection standard, the security inspection line and the security inspection cycle;
the second task dispatching unit is used for dispatching the security inspection task to the corresponding handheld terminal of the security inspection personnel according to the established security inspection plan;
and the handheld terminal is used for receiving the security inspection task distributed by the second task distribution unit, so that security inspection personnel can perform security inspection according to the security inspection standard.
It can be understood that the property management center platform provides a security patrol configuration navigation function, sets security patrol standards and patrol routes in advance according to the cell management requirements, makes patrol plans according to the dimensions of posts, routes, plan periods, responsible persons and the like, and automatically sends work tasks to security patrol responsible persons according to the plans in a timing, post and quantitative mode.
Referring to fig. 4, as an alternative embodiment, the property management center platform further includes a cleaning and inspection management module, and the cleaning and inspection module is connected to the handheld terminal;
the cleaning and inspection management module comprises:
the third planning and making unit is used for dividing the cells for cleaning according to the dimensions of the areas and the regions and making a cleaning and inspection plan according to different areas and regions, working contents and inspection responsible persons;
the third task dispatching unit is used for automatically dispatching the cleaning and inspection task to the corresponding handheld terminal of the inspection responsible person according to the cleaning and inspection plan;
and the handheld end is used for receiving the cleaning and inspection task distributed by the third task distribution unit so as to provide the cleaning and inspection responsible person for cleaning and inspection according to the cleaning and inspection task.
It can be understood that for environmental greening in a cell, the working ranges and contents of cleaning and green-keeping of the cell are divided according to the dimensions of a parcel, an area and the like, an inspection plan is executed according to the dimensions of different posts, parcels, areas, working contents, a responsible person and the like, and a working task is automatically dispatched to the responsible person according to the plan.
For the aspects of security inspection, equipment inspection, cleaning inspection and the like of a community, after a property management center platform distributes corresponding inspection tasks to inspection responsible persons, the inspection responsible persons can receive the distributed inspection tasks through a terminal and complete related work according to inspection standards. If the property management center platform is abnormal, reporting to the upper level through an abnormal reporting function of the property management center platform, and receiving and processing works such as a correction order and a temporary task sent by the upper level.
And the manager completes the inspection work content of the manager and processes the abnormity reported by the subordinate personnel. And (4) dispatching a rectification list to rectify the working problems of lower-level personnel found by the inspection work, and independently initiating temporary task processing according to the needs.
Referring to fig. 5, as an alternative embodiment, the property management center platform further includes a client visiting management module, where the client visiting management module is connected to a gate sentry device, and the gate sentry device is connected to a visiting terminal;
the property management center platform is used for registering the property management center platform, performing property management verification through the client visiting management module to perform cell white list, filling in the name, contact mode and visiting time of a visitor, and sharing the name, contact mode and visiting time to the visitor end in a mode of inviting the two-dimensional code;
the visitor end is used for receiving the invitation two-dimensional code shared by the owner end and displaying the invitation two-dimensional code to the gate post equipment;
and the gate sentry equipment is used for scanning the displayed invitation two-dimensional code, verifying the push-to-talk line after no error exists, and sending the scanning result to the client visiting management module.
It can be understood that, for visiting clients of a cell, an owner verifies the white list of the cell entering through the property management center platform through the owner end, fills in information such as the name, the contact way and the visiting time of the visitor, initiates an invitation, supports sharing to an invited person in a way such as a short message and a two-dimensional code, and supports operations such as postponing an expired pass.
And for the invited visitor, the invitation code is presented to the gate post according to the invitation code provided by the owner, and the gate post scans the code to verify and verify the correct push-to-talk line. If the visitor is a temporary visitor, the visitor registers, records the name, contact way, visiting vehicle and other information of the visitor, gives a temporary digital pass as an entering and exiting certificate, and managers regularly track and supervise the working condition of the gate sentry.
In addition, for the community, the intelligent entrance guard safety management module integrates the microcomputer automatic identification technology and modern safety management measures, and is an effective measure for realizing safety precaution management at the entrance and exit of important departments. The intelligent access control management function is provided, unified management of equipment and unified authorization of users are realized, access control access records can be inquired at any time, and community safety management is improved.
Referring to fig. 6, as an alternative embodiment, the property management center platform further includes a parking space management module, and the parking space management module is connected to the owner end;
the property management center platform is used for storing property management information, property management information and property management information of the property management center platform;
and the parking space management module is used for searching for an idle parking space through an owner end by another owner, inputting the license plate number, the service time and the contact mode input by the other owner and finishing parking space reservation.
It can be understood that for parking management in a community, parking payment of the community supports monthly rental parking fee inquiry on a community owner line and can be paid on line, and meanwhile, temporary vehicle payment in advance is carried out by supporting real-time license plate number inquiry, parking is avoided when people come in and go out of the community, and the parking management system is free of worry and labor.
In addition, the shared parking space function supports community owners to realize rapid sharing and borrowing among community spare parking space owners, the community owners use the shared parking space information, the parking space spare time period and the contact way after passing identity authentication, the property management center platform publishes spare parking space shared information, the parking space spare time period and the contact way, the owners needing to borrow the parking spaces find proper parking spaces through the platform, and enter license plate numbers, use time and the contact way to complete parking space reservation.
Referring to fig. 7, as an alternative embodiment, the property management center platform further includes a service management module, and the service management module is connected to the owner end;
the business owner end is used for uploading business owner data and opinions to the service management module;
the service management module is used for:
filing owner data, classifying and summarizing, processing and filing the owner opinions, and generating a corresponding data report;
and dispatching the corresponding return visit task according to the opinion of the owner.
It will be appreciated that traditional property management ignores human factors in management. People are used as variable factors in the property management system, and have unpredictability, and the factors of people (property managers, owners and other community residents) are ignored in the traditional process, so that improvement and improvement in operability and user experience are urgently needed, the use requirements of system technology on people are reduced, and the technology can standardize and manage the behaviors of people.
The embodiment of the invention takes the actual business of the property as a starting point, and creates an intelligent system, so as to improve the management quality and the service level of the property enterprise and improve the working efficiency of workers and the user satisfaction to the maximum extent. The system realizes dispatching processing, files and classifies owner data, manages service records to realize data management, enables an administrator to track and inquire, processes and files the opinions of the owners, generates a corresponding data report, makes return visits to service documents, sends community announcements to users in real time, achieves the best notification effect, issues voting activities, brings convenience to people and services closer to the user distance, and creates good customer relations.
Referring to fig. 8, as an alternative embodiment, the property management center platform further includes an information storage module, where the information storage module is configured to:
the basic archive information of the cell is stored so that an owner can inquire the basic archive information of the cell through an owner terminal, wherein the basic archive information of the cell comprises basic information of the cell, property information in the cell, owner information of the cell and parking space information of the cell.
It can be understood that, for a cell or a campus, the property management center platform needs to enter basic document information of the cell or the campus first, where the basic document information of the cell or the campus mainly includes some basic information of the cell or the campus, for example, for a residential cell, the basic document information mainly includes location information of the cell, traffic condition information, infrastructure information of the cell, property information in the cell, owner information of the cell, parking space information of the cell, and the like.
The intelligent residential property management GIS information mainly realizes the functions of increasing, editing, inquiring and the like of wiring and installation information such as residential building structure plane electronic map information, communication lines, safety defense and the like and basic graph management, and mainly comprises the following aspects:
(1) and adding, editing and deleting the building information of the residential area. The method comprises the steps of adding, editing and deleting information such as building structure plane maps, communication lines, safety defense system wiring diagrams and the like; adding, editing and deleting various public facilities (schools, hospitals, banks, fitness centers, bus stations and the like) in a community; and adding, editing, deleting and the like of various information of property management workers and community residents. The information mainly comprises character information such as geographic position and name, and the overall appearance of a cell, building appearance, structural pictures, images and the like.
(2) The information query function mainly comprises a plurality of query modes:
inquiring according to the graph: and clicking each type of information point, and displaying corresponding text information (including building information, resident information, telephone, equipment model, installation position, maintenance record and the like), appearance, plane structure and other graphic and image information by the platform.
Inquiring according to attribute conditions: the platform can search and count various information of the community according to conditions provided by a user, then position and flash the query result on the map, and simultaneously display a corresponding statistical table, such as query according to the number of a resident house, query according to the name of a building, the floor and the area where the resident house is located, and the like.
(3) The inquiry of the traffic lines and public facilities mainly comprises a plurality of inquiry modes:
and (3) traffic route inquiry: clicking each information point of the community, automatically searching and flashing all the public transport lines passing through or reaching the information point so as to facilitate customers to know the traffic condition of the community; and (3) inquiring public facilities: various public facilities of the cell, such as schools, hospitals, banks, restaurants and the like can be inquired, so that users can know the environmental distribution of the cell conveniently; a radius search query. The system can search out peripheral public facilities by taking a certain building as a circle center and fixing the radius.
(4) Based on the graph management function, the intelligent community property management information system provides common functions in graph operation, such as functions of amplifying, reducing, translating, managing the whole graph and the graph layer and the like.
(5) And drawing a cell tour guide graph. The intelligent community property management information system is a map application-based system, can output community guide pictures at any time, can output community building guide pictures on various standard drawings according to any proportion, and provides a map printing function.
For the garden, mainly include the position in the garden, the interior building information in the garden, the enterprise information in the garden and the parking stall information in the garden etc..
Referring to fig. 9, the intelligent property management system provided by the embodiment of the invention mainly comprises a charging payment module, an equipment inspection management module, a security inspection management module, a cleaning inspection management module, a client visiting management module, a parking space management module and an information storage module, and can realize intelligent property management of the residential area in each direction.
The intelligent industrial system provided by the embodiment of the invention not only can realize intelligent management in the embodiments, but also can provide online shopping mall services, the online shopping mall function can quickly construct a community life circle, and the property or the operator directly contacts the special commodities to reach the community owner, so that the living needs of the community owner are quickly met. The owner only needs to enter the online shopping mall through paying the treasure life number to select and purchase the needed commodities. The main functions include: shopping carts, merchant information, merchandise lists, logistics message reminders, carousel advertisements, and the like.
The property issues the contact ways of resources such as property management department, surrounding merchants, express delivery and the like through the WeChat small program and the Paibao Living number, and a user directly checks and dials the required contact ways on the convenient yellow page, so that the inquiry time of the user is reduced to the greatest extent, and the satisfaction degree of the user is improved.
And the property pays the treasure life number to issue a voting activity through a WeChat small program, so that the distance between the property and the user is shortened. The user can see the 'ongoing/finished/I participated in' voting content through the owner voting function, votes for the ongoing voting activity, and displays the total number and proportion of votes after successful voting.
The owner card function supports the owner to find community service quickly in the payment bank APP, through the community life number, the owner card is received, the owner card receiving is completed, the payment bank card package is opened, and functions of property payment, reporting on an affair, repairing, intelligent access control and the like can be achieved through the owner card.
The intelligent property management system provided by the embodiment of the invention is used by a plurality of property management companies, such as:
a property uses the payment function and the intelligent charging engine of the embodiment of the invention, with the help of the payment function, a property owner can pay property charges and parking charges at a mobile phone terminal, meanwhile, financial staff sets a charging formula with the help of the intelligent charging engine and automatically calculates the charges to generate a bill to be paid per month, and after the application, the property payment rate of the whole community is improved by 20%.
By using the visitor management module, the visitors need to be registered with paper when entering and leaving the cell originally, and are manually checked by property personnel; after the visitor management module is used, the visitor registers on line and the property personnel scans the code and checks the code. Office paper is saved every year for the property, the related expense is reduced by 12 ten thousand yuan, and the passing efficiency of the entrance and the exit of the residential area is improved by 80%.
And the other property manages the cell energy consumption by means of the embodiment of the invention. On the one hand, the water and electricity meter data of the community is automatically collected to the property management center platform, when the using amount is abnormal, an alarm can be automatically sent to a manager (minute-level monitoring is achieved), in addition, the label can be used for carrying out classification management on the energy of the community (such as elevator power utilization, illumination power utilization, floor power utilization and the like), the key places of the energy consumption of the community are analyzed through the classification management, the key places are reasonably optimized, and through the energy consumption management, the energy consumption saved every year is converted into 48.5 ten thousand yuan of RMB.
Referring to fig. 10, there is provided an intelligent property management method, including:
s1, setting charging items, a charging standard corresponding to each charging item and recording meter reading data corresponding to each charging item on the property management center platform;
s2, executing intelligent charging according to the meter reading data corresponding to each charge item and the charging standard corresponding to each charge item, and sending the charging result, the charging standard corresponding to each charge item and the meter reading data corresponding to each charge item to the business main terminal;
s3, checking whether the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item are correct at the main terminal, and if so, completing the payment of the fee according to the charging result sent by the charging payment module;
and S4, the property management center platform completes the collection, inquiry and verification and cancellation statistics of the payment bill according to the payment list of the property owner.
It can be understood that, by setting the charging items, the charging standard corresponding to each charging item and entering the meter reading data corresponding to each charging item on the property management platform, the fee to be paid each month is calculated for each user, and the payment details are sent to the property owner terminal, the property owner may check the payment details, if there is no problem, the property fee is automatically paid through the property owner terminal. The property management center platform can support complete charging and charging service functions, realize automatic calculation of conventional periodic charges, meter charges and shared charges, and verify the charging and statistics of the charges. The method mainly sets a charging item and a charging standard through initialization, executes intelligent charging after meter reading data is input, checks and accounts entry of a charging result, charges are collected through multiple collection modes and charging channels according to assets or users, and the collection, inquiry and verification and cancellation statistics of bills are completed.
The embodiment of the invention can realize the automatic accounting of the property charge on the property management center platform, and complete the automatic payment of the property charge together with the owner end without on-site payment, thereby improving the intelligent management of the property of the residential area and the efficiency of property management.
According to the intelligent property management system and the management method provided by the embodiment of the invention, through mathematical modeling and a branch definition algorithm, multi-condition composite intelligent charging (data of multiple dimensions such as area, layer height, consumption and the like can be integrated, and the detailed paid fee per month of each household is automatically calculated according to methods such as sharing, coefficient sharing and the like) is realized, so that the intelligent charging of community property management is realized, financial staff do not need to manually calculate and calculate, and the charging efficiency and accuracy are improved.
Owner information (name, telephone, address, etc.), visitor information (name, telephone, accessed object, etc.), access time, etc. are integrated into one two-dimensional code by using coding technology. After the visitor initiates a visiting application on line, a two-dimensional code with the visiting information is generated. Property personnel scan the two-dimensional code through the nail (also can be with the help of the entrance guard's equipment of taking the camera function) and visit the core and sell, have realized visitor's real name system, with visiting information traceable source, prevent effectively that dangerous personnel from getting into the district, guarantee community's safety.
Collecting and classifying data generated by daily management of the property by means of a big data algorithm, setting an alarm value by an expected management method, and automatically giving an alarm or providing a reasonable suggestion for eliminating the abnormality to a manager by a system when abnormal data exceeds the alarm value; the management personnel can see the corresponding statistical report form from a plurality of dimensions such as time, type, district, and the like, help discover the potential problem in the property management in time, promote the whole service capability of the property enterprise.
The management precision of the community is refined to one device and one component from one community and one building, property personnel can carry out gridding management by starting with the overhaul objects, people are responsible, the possibility of faulty operation of facility equipment of the community is reduced, and the life of the community is better guaranteed.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. An intelligent property management system is characterized by comprising a property management center platform, wherein the property management center platform comprises a charging and paying module, and the charging and paying module is connected with a property main terminal;
the charging payment module is used for acquiring the charging items, the charging standard corresponding to each charging item and recording meter reading data corresponding to each charging item;
the charging payment module is also used for executing intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item to obtain a charging result, and sending the charging result, the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item to the business main terminal;
the charging and paying module is also used for completing the collection, inquiry and verification and cancellation statistics of a paying bill according to a fee paying list of the business main terminal;
and the business main terminal is used for checking whether the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item are correct or not, and if so, completing the payment of the fee according to the charging result sent by the charging payment module.
2. The intelligent property management system of claim 1 further comprising a Redis database;
the charging payment module is also used for extracting a charging object in the contract, charging items in the contract and a charging standard of each charging item according to the existing effective contract in the charging period;
if no effective contract exists, inquiring the setting of the house charging items to form a charging object, the charging items and the charging standard of each charging item;
binding each charge calculation object, the charge items corresponding to the charge calculation object and the charging standard of each charge item, and storing the charge calculation objects and the charge items in a Redis database;
correspondingly, the charging payment module is configured to obtain the charging items, where the charging standard corresponding to each charging item includes:
and the charging payment module inquires a charge calculation object from a Redis database and acquires charge items corresponding to the charge calculation object and charging standards corresponding to each charge item.
3. The intelligent property management system according to claim 2, wherein a thread pool is provided in the charging and paying module, and a plurality of threads are provided in the thread pool;
the charging payment module is further configured to execute intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item to obtain a charging result, and the charging result includes:
each thread is used for carrying out intelligent charging on a corresponding charge calculation object to obtain a charging result of the charge calculation object;
and the charging and paying module is also used for integrating the charging result of each charge calculating object calculated by each thread and storing the charging result in the OTS.
4. The intelligent property management system of claim 1, wherein the property management center platform further comprises a device inspection management module, and the device inspection management module is connected with a handheld terminal;
the equipment inspection management module comprises:
the device classification unit is used for classifying the devices in the cell according to the pipe dimension and providing basic documents of the full life cycle of each type of device;
the first plan making unit is used for setting the inspection standard and the inspection cycle of each type of equipment and making an inspection plan of each type of equipment according to the type of each type of equipment, the corresponding inspection standard and the inspection cycle;
the first task dispatching unit is used for dispatching equipment inspection tasks to corresponding equipment inspection personnel according to the established equipment inspection plan;
the handheld terminal is used for receiving the equipment inspection task dispatched by the first task dispatching unit and enabling an inspection person to conduct inspection of corresponding equipment according to the equipment inspection task.
5. The intelligent property management system according to claim 1 or 4, wherein the property management center platform further comprises a security inspection module, and the security inspection module is connected with the handheld terminal;
management module is patrolled and examined in security protection includes:
the setting unit is used for setting a security inspection standard, a security inspection line and a security inspection cycle;
the second plan making unit is used for making a security inspection plan according to the security inspection standard, the security inspection line and the security inspection cycle;
the second task dispatching unit is used for dispatching the security inspection task to the corresponding handheld terminal of the security inspection personnel according to the established security inspection plan;
the handheld terminal is used for receiving the security inspection task distributed by the second task distribution unit, so that security inspection personnel can perform security inspection according to security inspection standards.
6. The intelligent property management system of claim 5 wherein the property management center platform further comprises the health care patrol management module, the health care patrol module being connected to the handheld terminal;
the cleaning and inspection management module comprises:
the third planning and making unit is used for dividing the cells for cleaning according to the dimensions of the areas and the regions and making a cleaning and inspection plan according to different areas and regions, working contents and inspection responsible persons;
the third task dispatching unit is used for automatically dispatching the cleaning and inspection task to the corresponding handheld terminal of the inspection responsible person according to the cleaning and inspection plan;
and the handheld end is used for receiving the cleaning and inspection task distributed by the third task distribution unit so as to enable a cleaning and inspection responsible person to carry out cleaning and inspection according to the cleaning and inspection task.
7. The intelligent property management system of claim 1, wherein the property management center platform further comprises a client visiting management module, the client visiting management module is connected with a gate post device, and the gate post device is connected with a visiting end;
the property management center platform is used for registering the property management center platform, performing property management verification through the client visiting management module to perform cell white list, filling in the name, contact mode and visiting time of a visitor, and sharing the name, contact mode and visiting time to the visitor end in a mode of inviting a two-dimensional code;
the visitor end is used for receiving the invitation two-dimensional code shared by the owner end and displaying the invitation two-dimensional code to the gate post equipment;
and the gate sentry equipment is used for scanning the displayed invitation two-dimensional code, verifying the push-to-talk line after no error exists, and sending the scanning result to the client visiting management module.
8. The intelligent property management system according to claim 1, 4, 6 or 7, wherein the property management center platform further comprises a parking space management module, and the parking space management module is connected with the owner end;
the property management center platform is used for storing property management information, property management information and property management information of the property management center platform;
the parking space management module is used for searching for an idle parking space through an owner end by another owner, inputting the license plate number, the service time and the contact mode input by the other owner and finishing parking space reservation.
9. The intelligent property management system of claim 8 wherein the property management center platform further comprises a service management module, the service management module being connected to the owner side;
the owner end is used for uploading owner data and opinions to the service management module;
the service management module is used for:
filing owner data, classifying and summarizing, processing and filing the owner opinions, and generating a corresponding data report;
and dispatching the corresponding return visit task according to the opinion of the owner.
10. An intelligent property management method is characterized by comprising the following steps:
setting charging items, a charging standard corresponding to each charging item and recording meter reading data corresponding to each charging item on a property management center platform;
executing intelligent charging according to the meter reading data corresponding to each charging item and the charging standard corresponding to each charging item, and sending a charging result, the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item to the owner end;
the main terminal checks whether the charging standard corresponding to each charging item and the meter reading data corresponding to each charging item are correct or not, if so, the payment of the fee is completed according to the charging result sent by the charging payment module;
and the property management center platform completes the collection, inquiry and verification and cancellation statistics of the payment bill according to the payment list of the property main terminal.
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Application publication date: 20201020 |