CN111757825A - Co-ride safety system - Google Patents

Co-ride safety system Download PDF

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Publication number
CN111757825A
CN111757825A CN201880089869.4A CN201880089869A CN111757825A CN 111757825 A CN111757825 A CN 111757825A CN 201880089869 A CN201880089869 A CN 201880089869A CN 111757825 A CN111757825 A CN 111757825A
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Prior art keywords
mobile device
user interface
user
emergency
data
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Chinese (zh)
Inventor
达林·恩戈
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Da LinEnge
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Da LinEnge
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Priority claimed from US16/210,498 external-priority patent/US20200184738A1/en
Application filed by Da LinEnge filed Critical Da LinEnge
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R25/00Fittings or systems for preventing or indicating unauthorised use or theft of vehicles
    • B60R25/30Detection related to theft or to other events relevant to anti-theft systems
    • B60R25/33Detection related to theft or to other events relevant to anti-theft systems of global position, e.g. by providing GPS coordinates
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R25/00Fittings or systems for preventing or indicating unauthorised use or theft of vehicles
    • B60R25/10Fittings or systems for preventing or indicating unauthorised use or theft of vehicles actuating a signalling device
    • B60R25/102Fittings or systems for preventing or indicating unauthorised use or theft of vehicles actuating a signalling device a signal being sent to a remote location, e.g. a radio signal being transmitted to a police station, a security company or the owner
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R25/00Fittings or systems for preventing or indicating unauthorised use or theft of vehicles
    • B60R25/30Detection related to theft or to other events relevant to anti-theft systems
    • B60R25/302Detection related to theft or to other events relevant to anti-theft systems using recording means, e.g. black box
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R25/00Fittings or systems for preventing or indicating unauthorised use or theft of vehicles
    • B60R25/30Detection related to theft or to other events relevant to anti-theft systems
    • B60R25/305Detection related to theft or to other events relevant to anti-theft systems using a camera
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/016Personal emergency signalling and security systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/30Services specially adapted for particular environments, situations or purposes
    • H04W4/40Services specially adapted for particular environments, situations or purposes for vehicles, e.g. vehicle-to-pedestrians [V2P]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • G06Q50/40
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information

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  • Engineering & Computer Science (AREA)
  • Mechanical Engineering (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Emergency Management (AREA)
  • Business, Economics & Management (AREA)
  • Signal Processing (AREA)
  • Environmental & Geological Engineering (AREA)
  • Public Health (AREA)
  • Computer Security & Cryptography (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Radar, Positioning & Navigation (AREA)
  • Remote Sensing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention relates to a ride-sharing safety system that utilizes a ride-sharing passenger mobile device and a driver mobile device to record, store and transmit emergency information, including location data, video from front and rear cameras, and communications from the ride-sharing passenger mobile device and the driver mobile device to third party user mobile devices, and stores the emergency information on a central server. The third party user interface displays the video for monitoring by the third party user. The present invention facilitates the transmission of emergency information from passengers and drivers to third party users and emergency responders.

Description

Co-ride safety system
Technical Field
This application claims priority to U.S. provisional patent application No. 62/607925 filed on 20/12/2017.
Background
Safety is a major concern for both the driver and the passenger of a common ride service. Currently, there are no such known applications in the art: the application facilitates recording video data of rides using the front and rear cameras of the mobile devices of the co-ride passenger and the co-ride driver, storing the recording of the video data on an external server, providing real-time delivery of the video data with location data from the passengers' mobile devices and other necessary emergency information to third parties that monitor rides on their mobile devices and assist during emergency by providing alerts to emergency responders.
Disclosure of Invention
The present invention relates to the field of co-ride data recording, storage and transmission systems and programs stored on one or more computer readable media, including one or more mobile devices and one or more external servers.
The users of the present invention are the co-ride passengers, drivers, and any third parties, as well as emergency responders with which the present invention stores and transmits co-ride data.
The third party user may include anyone in any location using the internet service using the mobile device or any other device. The third party user may be a virtual call center user that uses the present invention to view and monitor the corporate ride video, and may be any emergency responder such as law enforcement, medical providers, fire department, and anyone designated as an emergency contact by a passenger.
The co-ride service includes taxis and other transportation services involving at least one passenger and at least one driver and a cargo transporter.
A technical problem facing co-ride passengers and co-ride drivers is that there is no known safety system that utilizes the front and rear cameras of the driver and passenger cell phones to record and send co-ride video and location data and emergency information to third party users who monitor ride safety and respond to emergency requests.
The present invention is an application that is run by a series of programs embodied on one or more computer readable media, which may be used in conjunction with or in addition to a ride-sharing service application.
In the preferred embodiment, the ride-sharing services are Uber, Lyft, Sidecar, and the present invention (known as Beeline Rides)TMApplication), and may be any application used by passengers and drivers to provide a common ride service.
In a preferred embodiment, the present invention records video data by a front camera and a rear camera of a first mobile device. In a preferred embodiment, the first mobile device is a mobile device of a co-riding passenger. In another embodiment, only the front camera of the first mobile device is used; in another embodiment, only the rear camera of the first mobile device is used.
In a preferred embodiment, the present invention records video data by a front camera and a rear camera of the second mobile device. In a preferred embodiment, the second mobile device is a mobile device of a driver of the ride-sharing service.
In another embodiment, only the front camera of the second mobile device is used; in another embodiment, only the rear camera of the second mobile device is used.
In a preferred embodiment, the present invention records video data by front and rear cameras of a first and second mobile device. In another embodiment, the video data is recorded using any combination of front and rear cameras of the first and second mobile devices.
In a preferred embodiment, the ride-sharing video data is sent to one or more third party user devices.
In one embodiment, the video recording data is uploaded to one or more servers for storage on computer readable media.
In one embodiment, the video data is deleted three months later. In another embodiment, the video and data are deleted after a predetermined period of time. In another embodiment, the first mobile device user interface queries the first mobile device user to delete the video; when the common ride safety system application receives an instruction to delete the video and the common ride data, the present invention deletes the common ride video and the common ride data.
In a preferred embodiment, the invention features a first mobile device user interface that queries a first mobile device user to enter emergency information into the first mobile device for storage in the first mobile device.
In a preferred embodiment, the first mobile device user interface queries the first mobile device user to send the common ride data to the server; upon receiving an instruction to send the common ride data to a server, the present invention sends the common ride data to the server where the common ride data is stored in a database on a computer readable medium.
In a preferred embodiment, the first mobile device user interface queries the first mobile device user to send the common ride data to one or more third party users, and upon receiving an instruction to send the common ride data to the third party user devices, the present invention sends the common ride data to the third party user devices.
In a preferred embodiment, the co-ride data is characterized by including emergency information including, in addition to any medical conditions of the first mobile device user, a name of the first mobile device user of the one or more emergency contacts, contact information, and a relationship with the first mobile device user of the one or more emergency contacts.
In a preferred embodiment, the emergency information is event-based, such as the name of the first mobile device user's corporate ride service application, the date and time of the ride, and the name and contact information of the second mobile device user.
In one embodiment, the emergency information includes a description from the third party device user that describes the nature of the emergency and the identity and contact information of the first mobile device user and the second mobile device user.
In one embodiment, the first mobile device user emergency information is sent to a database on a computer readable medium to be stored for a predetermined amount of time. In another embodiment, first mobile device user emergency contact information is stored on the first mobile device.
In a preferred embodiment, the first mobile device user emergency information is stored on the second mobile device and sent to a database to be stored for a predetermined period of time.
In a preferred embodiment, the present invention is characterized by comprising: a first mobile device user interface to query a first mobile device user to send the collective ride data to a third party mobile device; when instructed, the first mobile device user interface sends data to the third party mobile device. The ride-sharing data is also characterized by including video, audio, and location data.
In one embodiment, the first mobile device user interface queries the first mobile device user to create an emergency contact list by providing a series of fields that query the first mobile device user to enter emergency contact information; when entered into the field, the emergency contact information is stored on a computer readable medium for data retrieval and transmission.
In a preferred embodiment, the first mobile device user interface queries the first mobile device user to select an emergency contact from a contact list of the first mobile device, which emergency contact may be any one or any combination of the following: relatives, siblings, spouse, caretaker, friend and anyone else who is manually entered into the device or selected from the first mobile device contact list.
In a preferred embodiment, the first mobile device user interface queries the first mobile device user to select a third party user with whom to share a video recording from a contact list imported from the contact list of the first mobile device.
In a preferred embodiment, the present invention is characterized by comprising: a first mobile device user interface to query the first mobile device to send the collective ride data to a third party monitoring ride safety; when instructed, the first mobile device user interface sends the common ride data to the third party user. The third party user is a friend, a family member, a virtual call center user, an emergency responder (such as law enforcement, medical provider, fire department personnel), or anyone the first mobile device user selects from the first mobile device contact list.
In a preferred embodiment, the first mobile device user interface will query the first mobile device to stop the video recording of the ride; the present invention stops video recording of a ride when the first mobile device user interface receives an instruction from the first mobile device user to stop recording video of the ride.
In one embodiment, a first mobile device user interface queries a first mobile device to share a video recording with one or more third party users; when the first mobile device user interface receives an instruction from the first mobile device user to share a video with one or more third party users, the present invention sends a real-time video stream with the common ride data to the one or more third party user devices, wherein the video and the common ride data are displayed on the third party user interfaces of the third party devices.
In one embodiment, the first mobile device user interface queries the first mobile device user to select a link; when selected, the link queries the first mobile device user to select a telephone number from a contact list of the first mobile device; the first mobile device sends video and co-ride data to the phone number in real-time.
In one embodiment, if the first mobile device user chooses to share video or co-ride data with a third party, the present invention will charge a premium to the user of the first mobile device.
In one embodiment, the first mobile device user interface queries the first mobile device user to select to send a notification in text or email to the mobile device of the emergency contact; when the first mobile device user interface receives an instruction from the first mobile device user to send a notification in the form of text or email to the mobile device of the emergency contact, the present invention sends the text or email to the device of the emergency contact.
In one embodiment, the first mobile device user interface queries the first mobile device to send the common ride data to the emergency contact; when the first mobile device user interface receives an instruction from the first mobile device user to send the common ride data to the emergency contact, the present invention sends the common ride data to the emergency contact.
In one embodiment, the third party user interface queries the third party user to enter updates into fields of the third party user interface regarding the status of the first mobile device user and any emergency responses that will occur or are in progress; when the third party user interface receives the instruction and the third party user has entered a status update into the third party user interface regarding the status of the first mobile device user or any emergency response that will occur or is in progress, the present invention sends the status update to the first mobile device user interface and any third party user interface.
In one embodiment, the first mobile device user interface queries the first mobile device user to disable description and status updates from the second mobile device user to any third party users; when the first mobile device user interface receives an instruction from the first mobile device user to disable the description and status updates of an attacker from the second mobile device user or any third party user, the present invention disables the description and status updates of the device from the second mobile device user interface or attacker. An attacker is anyone who includes harm to the first mobile device user or the second mobile device user. Disabling the description and status updates prevents the second mobile device user or attacker from providing misleading or false information to any third party or emergency responder.
In one embodiment, the third party user interface asks the third party user whether the first mobile device user is unconscious or whether the first mobile device user does not have the ability to respond and give updates; when the third party user interface receives an instruction from the third party user that the first mobile device user is unconscious or otherwise not having the ability to respond and give updates, the present invention will disable the ability of the second mobile device or attacker to provide description, status updates, or any misleading information through the second mobile device user interface.
In one embodiment, the third party user interface of the emergency responder queries the emergency responder user to provide a description and update to the first mobile device user's emergency contact, and when the emergency responder user interface receives an instruction from the first mobile device user to provide the description and update, the present invention sends any description entered into the third party user interface to the first mobile device user's emergency contact and to the first mobile device user.
In one embodiment, the third party user interface will query the third party user to send the joint ride data and emergency information to the emergency responder, and when the emergency responder user interface receives an instruction from the third party user to send the joint ride data and emergency information to the emergency responder, the present invention sends the joint ride data and emergency information to the emergency responder. The emergency information further includes a location of the first mobile device user, a location of the one or more victims, a location of the one or more attackers, and a location of any medical or emergency services and a location of any medical or emergency tools that facilitate the emergency response.
In one embodiment, the present invention transmits the ride-sharing data and the emergency information using text messages, email, pre-recorded telephone calls, web URL links, or any combination of messaging methods known in the art.
The emergency information may be any combination and any one of the following: location data characterized by GPS coordinates, real-time event video, video recorded from the start of a ride and stored on one or more mobile devices or one or more servers, photographs of the first and second mobile devices for identification purposes, a list identifying any victims and attackers, descriptions provided by third party users or anyone in contact with the authority, such as the first mobile device user or the second mobile device.
In one embodiment, the identity of the device user is confirmed by a fingerprint scanner on the handset.
In one embodiment, a first mobile device user interface queries a first mobile device user to select an emergency responder to contact from a list of emergency responders, and the present invention contacts an emergency responder when an instruction to contact the emergency responder is received.
In one embodiment, the second mobile device user interface queries the second mobile device user to select an emergency responder to contact from the emergency responder list; upon receiving an instruction to contact an emergency responder, the present invention contacts the designated emergency responder.
In one embodiment, a third party user interface queries a third party user to select an emergency responder to contact from a list of emergency responders, and upon receiving an instruction to contact an emergency responder, the present invention contacts the designated emergency responder.
In one embodiment, the first mobile device user interface, the second mobile device user interface, and the third party user interface have default settings to contact all authorities for assistance when an instruction to contact an emergency responder is received and a predetermined period of time has elapsed without selecting an emergency responder.
In one embodiment, the invention features a line phone to a police dispatcher that sends emergency information in text, email, video, chat, website URL, and telephone call.
In one embodiment, the invention features a sensor that monitors whether a third party user is actively watching a ride by requiring the third party user to interact with an application, a second mobile device user, or a first mobile device by any one or a combination of: facial recognition or identification software; detecting software, detecting whether a third party is watching a screen of the mobile device or computer, or whether a third party user is asleep, absent, distracted, playing a game, or distracted by other applications on the device or computer, such as surfing the internet, playing a game, or using other applications.
In one embodiment, the third party user interface is characterized by comprising: facial recognition software that identifies whether the person viewing the screen is a third party user registered for monitoring travel. In one embodiment, the third party user has the option of transferring responsibility for monitoring the ride to another registered third party user.
In one embodiment, the third party user interface queries the third party user to place the third party user's finger on the fingerprint scanner and compares the third party user's fingerprint to the registered third party user's fingerprint; the invention is enabled when a match is found and disabled when no match is found.
In one embodiment, the third party user interface queries the third party user to touch the scanner to ensure that the third party user is actively monitoring the ride; when the third party user does not touch the fingerprint scanner, the third party user interface will instruct the third party user mobile device or computer to issue an audio, voice or vibration alert from the third party user device.
In one embodiment, the third party user interface ensures third party attention by performing any one or any combination of the following to ask the third party user to touch the screen or interact with the application: drawing a pattern on the screen, using multi-touch (such as two or three fingers), typing or inputting a random code on an image displayed on the screen of the third party user interface, or any combination of these interactions.
In one embodiment, the third party user interface is characterized by comprising: a chat box that sends messages from the first mobile device user interface to the one or more third party user interfaces and receives messages from the first mobile device user interface.
In one embodiment, the third party user interface queries the third party user to select one or more videos from any one or more of: the camera module may include a front camera of the first mobile device, a rear camera of the first mobile device, a front camera of the second mobile device, a rear camera of the second mobile device, or any combination of front and rear cameras of the first and second mobile devices.
In one embodiment, the third party user interface queries a third party user to send an alert to the first mobile device; when instructed to send an alert to the first mobile device, the present invention sends an alert to the first mobile device.
In one embodiment, the third party user interface queries a third party user to send an alert to the second mobile device; when instructed to send an alert to the second mobile device, the present invention sends an alert to the second mobile device. Alerts are characterized as text messages or messages pushed by an application or by e.g. a voice alert of a walkie-talkie or a pre-recorded telephone voice message (reading a typed message).
In one embodiment, the alarm is activated if a camera on the second mobile device is covered.
In one embodiment, the mobile device of the present invention records in a low light environment through the use of software and hardware that detects color and lighting, or through any other software and hardware known in the art that records video in low light conditions.
In a preferred embodiment, the user interface is further characterized by comprising: an emergency screen comprising a panic button that is activated by touching the screen or by an audio command. The emergency button may be activated by a tactile pattern, a predetermined voice command, pushing a predetermined button on the mobile device, or by swiping over an edge of a screen of the mobile device.
The haptic pattern is further characterized by comprising any one or a combination of: multi-touch, such as using two or three fingers, drawing a circle, writing "911" on a screen, tapping the screen in a predetermined pattern or sweeping the screen from edge to edge by palm or finger, or pressing a button on the screen.
In one embodiment, the present invention queries a virtual call center user to interact with a user interface for a predetermined time interval, and when the virtual call center user does not interact with the user interface for the predetermined time interval, the user interface of the virtual call center user redirects the call to another virtual call center user. Interaction with the user interface may be by touching the screen, talking to the device, talking to the first mobile device, or by touching the device every thirty seconds.
In one embodiment, facial recognition techniques are implemented to ensure that the virtual call center user is watching real-time delivery of surveillance video; thus, facial recognition technology from the mobile device detects whether the virtual call center user is not watching the phone or whether the virtual call center user is falling asleep. If the facial recognition technology detects that the virtual call center user has fallen asleep or is no longer paying attention, the user interface of the virtual call center user will cause an alert to be issued from the virtual call center user device.
In one embodiment, the emergency screen of the user interface will query the user to enter emergency information data into a series of data fields; when instructed to transmit emergency information, the emergency screen transmits emergency data to emergency responders.
In one embodiment, the emergency screen is characterized by comprising a button; the button is activated to send the emergency information immediately in an email, text message, or prerecorded phone. In one embodiment, the emergency information is characterized by including location data, GPS coordinates, emergency contact information, co-ride travel information (such as the origin and destination of the travel) in addition to the identity of the second mobile device, a copy of the driver's license, and the year, make, model, license plate number, and Vehicle Identification Number (VIN) of the second mobile device user's vehicle.
In one embodiment, any one or any combination of users of the present invention may invoke the emergency screen.
In one embodiment, the user interface of the present invention queries the user of the present invention to provide additional information to help emergency responders identify the nature of the emergency and any necessary medical tools, products or treatments needed to respond to the emergency. The emergency responder may be any one or any combination of law enforcement, fire protection, and medical personnel.
In one embodiment, the user interface of the present invention queries the user to fill out a list, selects from the list, and makes checkmarks to identify the type of emergency event from the list comprising any one or any combination of the following: violence, sexual assault, gunshot, puncture, automobile traffic accident, heart attack or any other medical or emergency situation; when the type of emergency is selected, the user interface contacts the predetermined emergency responder.
In one embodiment, the user interface of the present invention queries the user to provide additional description in the text field, and when text is entered into the text field, the user interface sends the description to other users and emergency responders.
In one embodiment, a user interface queries a user to select a method of sending emergency information to emergency responders, including any one or combination of the following: telephone calls, pre-recorded calls, typed messages, text messages, chats, and emails.
In one embodiment, the present invention automatically sends the third party user's contact information to the emergency responder to obtain more information about the event and determine as many witnesses as possible.
In one embodiment, the application has an option for the user to contact an emergency responder in an emergency.
In a preferred embodiment, the video data of the ride is sent to a third party device of the emergency responder, where the emergency responder may view the video data through a third party interface.
In a preferred embodiment, the present invention records location data, route maps, and GPS coordinates, and sends the collective ride data to emergency responders via voice or text messages or any other means of communication.
In one embodiment, when the first mobile device user sends a request to the third party user to view a video recording or real-time video delivery, the application will send a text message with a link, and when the link is clicked, the link provides the third party user with a pre-recorded video or real-time video stream. In a preferred embodiment, these records are stored on a server. In one embodiment, the video is recorded as any combination of passenger, driver, and third party user devices.
In one embodiment, the invention features: a third party user monitoring the ride through a third party user device that is part of the mobile virtual call center. The virtual call center will save the cost of a centralized call center located in office space or buildings, which allows third party virtual call center users of the present invention to obtain revenue at any time and place through internet services.
In one embodiment, the virtual call center will have virtual call center users that will be able to provide customer service, interact with customers, and provide security monitoring services through their virtual call center user devices.
The virtual call center user device may be a cell phone, a tablet, a Watch (such as Apple Watch), or any other computer or mobile device known in the art capable of mobile transmission.
In one embodiment, the third party user interface is to verify that the virtual call center user has passed a background survey that is the virtual call center user. In one embodiment, the virtual call center user is a mom, security guard, or other person at home that meets the requirements of the predetermined virtual call center user.
In one embodiment, the third party user interface has: and a payment function, which transfers payment to the virtual call center user to view the riding surveillance video and accurately report problems to emergency responders and other third parties. In one embodiment, the compensation is on a per call basis, while in another embodiment, the compensation is on a call duration basis.
In a preferred embodiment, the first mobile device user interface will query the first mobile device user to send a request to the virtual call center user, which when instructed to do so, the present invention sends the request to the virtual call center user through the virtual call center user interface. Upon receiving the request, the virtual call center user interface queries the virtual call center user to accept the call, and if accepted, the first mobile device user interface sends the ride video to the virtual call center user interface, which displays the ride video for monitoring by the virtual call center user.
In one embodiment, the present invention transmits a video from a second mobile device to be displayed on a virtual call center user interface of a third party user device of a virtual call center user in addition to any video transmitted from the first mobile device.
In one embodiment, if the virtual call center user observes an emergency and indicates that an emergency exists by selecting an emergency button on a third party user interface, the present invention will contact the emergency responder, the emergency contact's device, or any combination of emergency responder and emergency contact through the BeelineRide application.
In one embodiment, if the virtual call center user selects the emergency button on the virtual call center user device, a video of the emergency event will be recorded and saved on the first mobile device and sent to the emergency responder, the emergency contact, the device of the server, or any combination of the emergency responder, the emergency contact, and the server for storage.
In one embodiment, if the virtual call center user selects the emergency button, the location data of the first mobile device is sent to the server, the emergency responder, the emergency contact, or any combination of the emergency responder, the emergency contact, and the server for storage.
In one embodiment, if the virtual call center third party device detects that the virtual center user fails to monitor their assigned ride, the user interface will restrict the virtual call center user from receiving additional calls to monitor the ride. In one embodiment, company policy requires that virtual call center users remain awake and alert while monitoring travel.
In one embodiment, there are more than one virtual call center user.
In one embodiment, the virtual call center user interface will query the virtual call center user to make an emergency call from one or more virtual call center user mobile devices, or press a button to notify authorities such as police, emergency medical technicians, and fire departments of the emergency.
In one embodiment, the virtual call center user interface will query the virtual call center user to select a button to send emergency data to one or more emergency responders, including location data, GPS coordinates, voice recordings, video recordings, real-time video streams, real-time audio streams, and other second mobile device and first mobile device emergency information.
In one embodiment, the nearby users of the present invention will receive notifications (e.g., an anber alert) on their mobile devices through a mobile application so that they can provide assistance by contacting authorities or providing indicia to law enforcement in the vicinity of the event.
The present invention also has an option in the management dashboard of the management user interface for adjusting monthly pricing. In one embodiment, monthly pricing is set to five dollars per month, but may be any amount selected by the user. In one embodiment, the first mobile device is not charged a fee, and in another embodiment, the first mobile device is charged a fee. In one embodiment, users from different groups have different price points. In one embodiment, users designated as tenants will become part of a "tenant" user group and will not be charged, while users that are not tenanted cars will be included in a "non-tenant" group and will pay $ 10 per month or any other amount. In one embodiment, the present invention will rank payments according to the person selected by the first mobile device to watch the ride. In one embodiment, monitoring travel by virtual call center users will increase service costs.
If the payment customer feels that the virtual call center user is not monitoring the first mobile device user's ride, a complaint may be made to the application. If the virtual call center user receives more than a predetermined number of complaints, the virtual call center user will be terminated and use of the application program will be inhibited.
In one embodiment, the present invention allows the second mobile device to run a common ride application while the present invention is running and visible in the second mobile device user interface. In another embodiment, the present invention is an application that runs in the background.
In one embodiment, a third party user device receives a plurality of requests to monitor for rides.
In one embodiment, the user interface will increase the display size of the third party user interface to allow the third party user to monitor multiple requests simultaneously. An advantage of the present invention is that the virtual call center user will be able to earn more money in a shorter period of time. In one embodiment, virtual call center users monitor earning ten dollars per hour per request to travel. In one embodiment, if a virtual call center user receives three simultaneous requests, the virtual call center user will earn thirty dollars per hour.
In one embodiment, the virtual call center monitors not only the ride-sharing application, but also any security observations. In one embodiment, a virtual call center user monitors a security camera in a warehouse. In one embodiment, a virtual call center user monitors a nanny. In one embodiment, a virtual call center user monitors a first device user at a predetermined location where crime is prevalent.
Drawings
Fig. 1 illustrates the recording, storage, and transmission of video, audio, location, emergency, and other co-ride data by a co-ride safety system.
Fig. 2 shows a video recording being sent from a second mobile device and a front camera and a back camera of the first mobile device to a third user device.
Fig. 3 is a schematic diagram illustrating sending of a co-ride video in a co-ride safety system.
FIG. 4 illustrates a preferred embodiment of a third party user interface video monitoring screen with real-time video delivery and messaging from a first mobile device and a second mobile device.
FIG. 5 illustrates a preferred embodiment of a third party user interface video monitoring screen with real-time video delivery and messaging and handoff functions from a first mobile device and a second mobile device.
FIG. 6 illustrates a preferred embodiment of a third party user interface emergency screen.
Detailed Description
Other objects and advantages of the present invention will be more fully understood from the following detailed description taken in conjunction with the accompanying drawings.
Fig. 1 illustrates recording, storing, and transmitting video, audio, and co-ride data via a co-ride safety system. The first mobile device user 1 starts the common ride application through the present common ride safety system. The first mobile device front camera 2 records video and audio that is stored as a computer readable medium on the first mobile device 3 and transmitted and stored on the central database server 10. The first mobile device back camera 4 records video and audio that is stored as a computer readable medium on the first mobile device 3 and transmitted and stored on the central database server 10. The second mobile device 5 launches the co-ride application through the security system application. The second mobile device front-facing camera 6 records video and audio that is stored as a computer readable medium on the second mobile device 7 and transmitted and stored in a database on the central server 10. The second mobile device back-mounted camera 8 records video and audio that is stored as a computer readable medium on the second mobile device 7 and transmitted and stored in a database on the central server 10. The database on the central server 10 sends the video and audio data as computer readable media to the third party device 9. The database on the central server 10 sends the video and audio data as computer readable media to the medical responder device 11. Video is sent from the central server 10 as a computer readable medium to the virtual call center user device 12. The central server 10 transmits video and audio data as computer readable media to the emergency responder device 13.
Fig. 2 shows video recordings from the front and rear cameras 14 being sent as computer readable media 14 from the second mobile device 7 and the first mobile device 3 to the third party device 9.
Fig. 3 is a diagram illustrating streaming of the ride-by-ride video from the second mobile device 7 in the ride-by-ride safety system. If the second mobile device user covers the front or rear camera on the second mobile device 7, the alert will be sent to the third party user device by real time video delivery. This will prevent the second mobile device user from conducting criminal activity. When the device detects limited bandwidth, this application will alert the first mobile device user to select which third party user device to stream the video to the third party user device 9. The first mobile device user should be able to select to press the emergency button to contact the emergency responder. The third party user device 9 will display real-time video delivery from the front and rear cameras and will send a notification to the virtual call center user on the third party user device 9. If selected, the video delivery will be sent to the virtual call center user on the third party user device. The call will be sent to the virtual call center user device based on predetermined conditions. If the bandwidth is below a predetermined value, the first mobile device user will have the option of selecting another virtual call center user device to send video. The first mobile device user will be queried to provide a reason for selecting a different virtual call center user. If the predetermined reason is selected, the first mobile device user will be charged a premium.
FIG. 4 illustrates a preferred embodiment of a third party device user interface having: a second mobile device video screen 15 displaying a video transmitted from the second mobile device; a critical button 16 that a third party user can select to notify and send video data to a medical responder or law enforcement responder user device; a first mobile device video screen 17 displaying a video transmitted from the first mobile device; a first mobile device user text box 19 displays a message from the first mobile device user.
FIG. 5 illustrates a preferred embodiment of a third party user interface display showing a third party user chat box 20, which allows third parties to send and receive messages. The preferred embodiment shown in fig. 5 allows a third party user to alternate between the second mobile device real-time video delivery 15 and the first mobile device real-time video delivery 17 while zooming in and out.
FIG. 6 illustrates a preferred embodiment of a third party user interface emergency screen having: first mobile device real-time video delivery 15, second mobile device real-time video delivery 17, emergency critical button 16, emergency responder list for streaming real-time video delivery, and description box 21 for entering and sending messages. The preferred embodiment has a cancel button 22 for canceling the request and a third party user interface emergency screen and a submit button 23 which, when selected, sends a notification to the emergency responder.

Claims (16)

1. A data recording and transmitting system comprising: a first mobile device having a camera, an audio recording component, a user interface, a GPS receiver, a data transmission component, and a software application; a second mobile device having a camera, an audio recording component, a user interface, a GPS receiver, a data transmission component, and a software application; an external server having a data transmission component and a data storage component; a third device having a user interface, a data transmission device, and a mobile application; whereby the first mobile device records the video and sends the video to the external server; the second mobile device recording the video and sending the video to the external server; the external server storing and transmitting the video from the first mobile device and the second mobile device to the third device; whereby the first mobile device also has a forward-facing camera, a backward-facing camera, and an audio recording component; the second mobile device also includes a forward-facing camera, a backward-facing camera, and an audio recording component.
2. The data recording and transmitting system of claim 1, further comprising: a user interface of a first mobile device having the following features: when the user interface of the first mobile device is used by the user, the data transmission component of the first mobile device is instructed to transmit video data from the first mobile device to the external server, which then stores and transmits the video data of the first mobile device to the third mobile device.
3. The data recording and transmitting system of claim 2, further comprising: a user interface of a second mobile device having the following features: when the user interface of the second mobile device is used by the user, the data transmission component of the second mobile device is instructed to transmit video data from the second mobile device to the external server, which then stores and transmits the video data of the second mobile device to the third mobile device.
4. The data recording and transmitting system of claim 3, further comprising: the user interface of the first mobile device further has: a user interface to query a user to input emergency contact information; the data sending device is used for sending the emergency contact information to an external server; an external server in which the emergency contact information is stored in a database on a computer readable medium; the first mobile device is characterized by instructing the data transmission device of the first mobile device to transmit the emergency contact information to the third mobile device when the first mobile device is used by the user.
5. The data recording and transmitting system of claim 4, further comprising: the user interface of the first mobile device has: an emergency screen having a property of inquiring about an emergency contact, inquiring about an emergency, inquiring about an input description, and inquiring about transmission data, and transmitting emergency information to an external server when the inquiry about the transmission data is used.
6. The data recording and transmitting system of claim 5, further comprising: the user interface of the first mobile device has: an emergency screen having event-based emergency information with a ride-by-vehicle application used by a user, a date and time of a ride, a driver user's name, and contact information; and an inquiry for transmitting the event-based emergency information to the external server, and transmitting the event-based emergency information to the external server when the inquiry is used.
7. The data recording and transmitting system of claim 6, further comprising: the third mobile device also has a user interface that displays video data from the first mobile device.
8. The data recording and transmitting system of claim 7, further comprising: the third mobile device also has a user interface that displays video data from the second mobile device.
9. The data recording and transmitting system of claim 8, further comprising: the third mobile device further has: a user interface that displays text communications sent from the first mobile device and receives communication input from a user of the third mobile device and sends communication input from the third mobile device to the first mobile device.
10. The data recording and transmitting system of claim 9, further comprising: the third mobile device further has: a user interface component that uses facial recognition software to detect whether a user of a third party device is interacting with a third mobile device.
11. The data recording and transmitting system of claim 10, further comprising: an emergency responder device having: a user interface, a data transmission device, and a software application, whereby the user interface displays video data from the first mobile device.
12. The data recording and transmitting system of claim 11, further comprising: an emergency responder device having: a user interface, a data transmission device, and a software application, whereby the user interface displays video data from the second mobile device.
13. The data recording and transmitting system of claim 12, further comprising: an emergency responder device having: a user interface, a data transmission device, and a software application, whereby the user interface displays video data from the third mobile device.
14. The data recording and transmitting system of claim 13, further comprising: an emergency responder device having: a user interface that displays text communications sent from the first mobile device and receives communication input from a user of an emergency responder device that sends communication input to the first mobile device.
15. The data recording and transmitting system of claim 14, further comprising: an emergency responder device having: a user interface that displays text communications sent from the second mobile device and receives communication input from a user of an emergency responder device that sends communication input to the second mobile device.
16. The data recording and transmitting system of claim 15, further comprising: an emergency responder device having: a user interface that displays text communications sent from the third mobile device and receives communication input from a user of an emergency responder device that sends communication input to the third mobile device.
CN201880089869.4A 2017-12-20 2018-12-20 Co-ride safety system Pending CN111757825A (en)

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US201762607925P 2017-12-20 2017-12-20
US62/607,925 2017-12-20
US16/210,498 2018-12-05
US16/210,498 US20200184738A1 (en) 2018-12-05 2018-12-05 Rideshare Safety System
PCT/US2018/066637 WO2019126408A1 (en) 2017-12-20 2018-12-20 Rideshare safety system

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