CN111709709A - Information processing method, system and computer equipment based on warranty service - Google Patents
Information processing method, system and computer equipment based on warranty service Download PDFInfo
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- CN111709709A CN111709709A CN202010530873.9A CN202010530873A CN111709709A CN 111709709 A CN111709709 A CN 111709709A CN 202010530873 A CN202010530873 A CN 202010530873A CN 111709709 A CN111709709 A CN 111709709A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/12—Accounting
- G06Q40/125—Finance or payroll
Abstract
The application relates to an information processing method, a system, computer equipment and a storage medium based on warranty service, wherein the method comprises the following steps: acquiring a guarantee financing request sent by a user; sending a verification request for verifying the user qualification to a database according to the warranty financing request; the database screens whether the user enters a blacklist or not according to the verification request; if the user does not enter the blacklist, the verification is passed, and meanwhile, an interface of a third-party signature company is called to generate a corresponding signing contract; and sending the contract to a corresponding user, and requesting a financial payment module to automatically pay according to the content of the contract after receiving the contract returned by the user. The invention realizes the full-automatic management of the insurance management financing application flow of the user, avoids the manual intervention mode in the traditional technology, saves the human resources and improves the processing efficiency of the insurance management business.
Description
Technical Field
The present invention relates to the field of data processing technologies, and in particular, to an information processing method and system based on a warranty service, a computer device, and a storage medium.
Background
At present, in the traditional insurance business processing flow, the processes of incoming, project application, financing application, payment, financing settlement, user management and data authority are operated and maintained based on off-line forms, and the risk early warning of customers can be controlled only by manpower. Therefore, the mode excessively relying on manual intervention generally cannot timely and quickly respond to various service requests of the client, the qualification of the client is difficult to quickly audit and screen, the service processing efficiency is low, the service development is greatly restricted, and the loss of the client caused by poor user experience is easily caused to the client.
Disclosure of Invention
In view of the above, it is necessary to provide an information processing method, system, computer device and storage medium based on warranty service in order to solve the above technical problems.
An information processing method based on warranty service, the method comprising:
acquiring a guarantee financing request sent by a user;
sending a verification request for verifying the user qualification to a database according to the guarantee financing request;
the database screens whether the user enters a blacklist or not according to the verification request;
if the user does not enter the blacklist, the verification is passed, and meanwhile, an interface of a third-party signature company is called to generate a corresponding signing contract;
and sending the contract to a corresponding user, and requesting a financial payment module to automatically pay according to the content of the contract after receiving the contract returned by the user.
In one embodiment, after the step of obtaining the insurance financing request sent by the user, the method further comprises:
the method comprises the steps of checking a bill in a warranty financing request sent by a user, and automatically identifying and extracting bill information contained in the bill through an OCR technology.
In one embodiment, after the step of requesting the financial deposit module to automatically deposit money according to the content of the contract after receiving the contract returned by the user, the method further includes:
when the insurance financing of the user is about to expire in a certain time period, sending repayment prompt information to the user;
when the user is judged not to pay on the due date, sending a black pulling request to a database, adding the user into a blacklist and generating corresponding overdue record information;
and calculating the daily penalty amount according to the overdue record information until the user repays.
In one embodiment, before the step of obtaining the insurance financing request sent by the user, the method further comprises:
acquiring a user registration request sent by a user;
screening the user according to a blacklist database;
and after the user passes the blacklist screening, calling a business information inquiry interface to check the authenticity of the inquiry information, wherein the user passing the business information check can be successfully registered.
An information processing system based on warranty services, the system comprising:
the system comprises a request acquisition module, a processing module and a processing module, wherein the request acquisition module is used for acquiring a guarantee financing request sent by a user;
the request verification module is used for sending a verification request for verifying the qualification of the user to a database according to the guarantee financing request;
the blacklist screening module is used for screening whether the user enters a blacklist or not by the database according to the verification request;
the contract generation module is used for passing the verification if the user does not enter a blacklist and simultaneously calling an interface of a third-party signature company to generate a corresponding signing contract;
and the automatic paying-off module is used for sending the contract to a corresponding user and requesting the financial paying-off module to automatically pay off according to the content of the contract after receiving the contract returned by the user.
In one embodiment, the system further comprises a ticket validation module configured to:
the method comprises the steps of checking a bill in a warranty financing request sent by a user, and automatically identifying and extracting bill information contained in the bill through an OCR technology.
In one embodiment, the system further comprises a payment tracking module for:
when the insurance financing of the user is about to expire in a certain time period, sending repayment prompt information to the user;
when the user is judged not to pay on the due date, sending a black pulling request to a database, adding the user into a blacklist and generating corresponding overdue record information;
and calculating the daily penalty amount according to the overdue record information until the user repays.
In one embodiment, the system further comprises a user registration module configured to:
acquiring a user registration request sent by a user;
screening the user according to a blacklist database;
and after the user passes the blacklist screening, calling a business information inquiry interface to check the authenticity of the inquiry information, wherein the user passing the business information check can be successfully registered.
A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of any of the above methods when executing the computer program.
A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of any of the methods described above.
The information processing method, the system, the computer equipment and the storage medium based on the warranty service enable the control machine to obtain the warranty financing request sent by the user; sending a verification request for verifying the user qualification to a database according to the warranty financing request; the database screens whether the user enters a blacklist or not according to the verification request; if the user does not enter the blacklist, the verification is passed, and meanwhile, an interface of a third-party signature company is called to generate a corresponding signing contract; and sending the contract to a corresponding user, and requesting a financial payment module to automatically pay according to the content of the contract after receiving the contract returned by the user. The invention realizes the full-automatic management of the application flow of the insurance financing of the user, realizes the risk early warning screening of the user by the online screening of the qualification and the blacklist of the user, avoids the manual intervention mode in the traditional technology, saves the human resources and improves the processing efficiency of the insurance service. For the user, the user can know the service handling process in time, and the user experience of the user in the whole service handling process is improved.
Drawings
FIG. 1 is a flow chart illustrating an information processing method based on warranty services in an embodiment;
FIG. 2 is a diagram of an application environment of an information processing method based on warranty services in an embodiment;
FIG. 3 is a flow chart illustrating a method for information processing based on warranty services in another embodiment;
FIG. 4 is a flowchart illustrating a method for information processing based on warranty services according to yet another embodiment;
FIG. 5 is a block diagram of an embodiment of an information handling system based on warranty services;
FIG. 6 is a block diagram of an information processing system based on warranty services in another embodiment;
FIG. 7 is a block diagram showing a configuration of an information processing system based on a warranty service in still another embodiment;
FIG. 8 is a block diagram of an information processing system based on a warranty service in yet another embodiment;
FIG. 9 is a diagram illustrating an internal structure of a computer device according to an embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
In one embodiment, as shown in fig. 1, there is provided an information processing method based on a warranty service, the method including:
102, acquiring a guarantee financing request sent by a user;
step 104, sending a verification request for verifying the qualification of the user to a database according to the insurance financing request;
step 108, if the user does not enter the blacklist, the verification is passed, and simultaneously, an interface of a third-party signature company is called to generate a corresponding signing contract;
and step 110, sending the contract to the corresponding user, and requesting the financial deposit module to automatically deposit according to the content of the contract after receiving the contract returned by the user.
In the embodiment, an information processing method based on a warranty service is provided, which can be executed by a computer and applied to an application environment as shown in fig. 2.
Specifically, the application environment includes a terminal device used by a user, a server and a cloud. The terminal equipment used by the user can be computer equipment such as a PC or a notebook computer and the like, and can also be mobile terminal equipment such as a smart tablet of a smart phone and the like. The user can send various service requests, such as registration requests, financing requests, etc., through the terminal device. The server is used for acquiring and processing various service requests sent by the user, and can also store user data in the cloud so as to be called and checked by an administrator at any time.
Firstly, a user sends a warranty financing request through terminal equipment, and when the server receives the request, a verification request for verifying the qualification of the user is sent to a database according to the warranty financing request. Then, the database screens whether the user enters the blacklist according to the verification request. Specifically, the blacklist screening can be performed by screening user information through a blacklist database built by the platform. And if the user does not enter the blacklist, the verification is passed, and meanwhile, an interface of a third-party signature company is called to generate a corresponding signing contract. And finally, sending the contract to the corresponding user, and requesting the financial deposit module to automatically deposit according to the content of the contract after receiving the contract returned by the user. It can be understood that, in the whole process of the warranty financing service processing, a plurality of auditing links, such as an operation initial review, a wind control review, a vice total final review and the like, can be added to reduce the risk of the warranty financing service processing.
In one embodiment, after the step of obtaining the insurance financing request sent by the user, the method further comprises the following steps: the method comprises the steps of checking a bill in a warranty financing request sent by a user, and automatically identifying and extracting bill information contained in the bill through an OCR technology.
Specifically, in this embodiment, when the service obtains the application for financing for the warranty submitted by the user, the system automatically verifies whether the invoice is true or false, automatically identifies the bill information by the OCR technology, and provides the electronic subscription service, so that the operation convenience of the customer is greatly improved. Meanwhile, the system can be reminded by short messages in time aiming at each link of the client in the system, so that the client can know the progress of service handling.
In the embodiment, the insurance financing request sent by the user is obtained; sending a verification request for verifying the user qualification to a database according to the warranty financing request; the database screens whether the user enters a blacklist or not according to the verification request; if the user does not enter the blacklist, the verification is passed, and meanwhile, an interface of a third-party signature company is called to generate a corresponding signing contract; and sending the contract to a corresponding user, and requesting a financial payment module to automatically pay according to the content of the contract after receiving the contract returned by the user. According to the scheme, full-automatic management of the insurance management financing application flow of the user is achieved, risk early warning screening of the user is achieved through an online mode of screening user qualification and blacklist, a manual intervention mode in the traditional technology is avoided, human resources are saved, and the processing efficiency of insurance management business is improved. For the user, the user can know the service handling process in time, and the user experience of the user in the whole service handling process is improved.
In one embodiment, as shown in fig. 3, there is provided an information processing method based on a warranty service, the method further includes, after the step of requesting a financial payment module to automatically pay according to the content of a contract after receiving a contract returned by a user:
step 302, when the insurance financing of the user is about to expire in a certain time period, sending repayment prompt information to the user;
step 304, when the user is judged not to pay on the due date, sending a black pulling request to a database to add the user into a blacklist and generate corresponding overdue record information;
and step 306, calculating the daily penalty amount according to the overdue record information until the user repays.
The embodiment provides an information processing method based on insurance service, which can also realize the functions of dynamic tracking after deposit, expiration reminding, overdue reminding, automatic overdue sending of an urging letter and the like, and the specific realization process comprises the following steps:
when the financing of the customer is about to expire, for example, 7 days, 3 days and 1 day before the expiration, payment prompt information is sent to the user respectively to remind the user of timely payment. If the payment is due and not paid, the system sends a request to the database to automatically set the supplier as a blacklist and generate a corresponding overdue record. At the same time, the system will automatically calculate the penalty every day until the customer actively pays.
In the embodiment, by dynamically tracking the released money and combining the functions of expiration reminding, overdue automatic sending of an urging letter and the like, the human resources are greatly liberated, the unnecessary cost is saved, and meanwhile, the automatic risk-grading early warning management is realized.
In one embodiment, as shown in fig. 4, there is provided an information processing method based on a warranty service, the method further includes, before the step of obtaining a warranty financing request sent by a user:
step 402, acquiring a user registration request sent by a user;
step 404, screening the user according to the blacklist database;
and step 406, after the user screens through the blacklist, calling a business information inquiry interface to check the authenticity of the inquiry information, wherein the user who passes the business information check can register successfully.
In this embodiment, an information processing method based on a warranty service is provided, where the method first performs an audit on the qualification of a client when a user registers, and specifically a registration audit process includes the following implementation steps:
when a user registers, firstly screening user information through a blacklist database built by a platform, after screening through the blacklist, a system calls a business and industry information inquiry interface and a basic company user check interface to inquire the authenticity of the information, specific check items can comprise verification of a bank account, authentication of business and industry registration information and the like, and the user can register successfully only if the check is passed and the corresponding virtual account can be allocated.
It can be understood that, the above embodiments can be implemented not only through a computer, but also through a warranty system providing the mobile version H5, so that a client can quickly sign a contract through a mobile phone, and internal related personnel can quickly approve the contract to improve the efficiency of business handling.
In the embodiment, compared with the traditional handling mode of the warranty service, the scheme is simpler, the client registration, application and signing processes are convenient, and the administrator is more convenient to check the document; the system has the functions of intelligently detecting the authenticity of all invoices at regular time, monitoring the fluctuation of the price information of the invoices, automatically reminding the expiration and overdue of the items, locking a blacklist and the like; the cloud storage of the data is more convenient, and a manager can check the data through the mobile phone app at any time and any place, so that the cloud storage system has a wide and good market application prospect.
It should be understood that although the various steps in the flow charts of fig. 1-4 are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least some of the steps in fig. 1-4 may include multiple sub-steps or multiple stages that are not necessarily performed at the same time, but may be performed at different times, and the order of performance of the sub-steps or stages is not necessarily sequential, but may be performed in turn or alternating with other steps or at least some of the sub-steps or stages of other steps.
In one embodiment, as shown in FIG. 5, there is provided a warranty service-based information processing system 500 comprising:
a request obtaining module 501, configured to obtain a warranty financing request sent by a user;
a request verification module 502, configured to send a verification request for verifying the qualification of the user to a database according to the insurance financing request;
a blacklist screening module 503, configured to screen, by the database, whether the user enters a blacklist according to the verification request;
a contract generation module 504, configured to pass the verification if the user does not enter the blacklist, and invoke an interface of a third-party signing company to generate a corresponding signing contract at the same time;
and the automatic paying-off module 505 is used for sending the contract to the corresponding user, and requesting the financial paying-off module to automatically pay off according to the content of the contract after receiving the contract returned by the user.
In one embodiment, as shown in FIG. 6, there is provided a warranty service-based information processing system 500 further comprising a ticket validation module 506 for:
the method comprises the steps of checking a bill in a warranty financing request sent by a user, and automatically identifying and extracting bill information contained in the bill through an OCR technology.
In one embodiment, as shown in FIG. 7, a warranty service-based information processing system 500 is provided, the system further comprising a payment tracking module 507 for:
when the insurance financing of the user is about to expire in a certain time period, sending repayment prompt information to the user;
when the user is judged not to pay on the due date, sending a black pulling request to a database, adding the user into a blacklist and generating corresponding overdue record information;
and calculating the daily penalty amount according to the overdue record information until the user repays.
In one embodiment, as shown in fig. 8, there is provided a warranty service-based information processing system 500, further comprising a user registration module 508 for:
acquiring a user registration request sent by a user;
screening the user according to a blacklist database;
and after the user passes the blacklist screening, calling a business information inquiry interface to check the authenticity of the inquiry information, wherein the user passing the business information check can be successfully registered.
For specific limitations of the information processing system based on the warranty service, reference may be made to the above limitations of the information processing method based on the warranty service, and details are not described here.
In one embodiment, a computer device is provided, the internal structure of which may be as shown in FIG. 9. The computer device includes a processor, a memory, and a network interface connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program, and a database. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement an information processing method based on warranty services.
Those skilled in the art will appreciate that the architecture shown in fig. 9 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In one embodiment, a computer device is provided, comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of the above method embodiments when executing the computer program.
In one embodiment, a computer-readable storage medium is provided, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the above respective method embodiments.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. An information processing method based on warranty service is characterized in that the method comprises the following steps:
acquiring a guarantee financing request sent by a user;
sending a verification request for verifying the user qualification to a database according to the guarantee financing request;
the database screens whether the user enters a blacklist or not according to the verification request;
if the user does not enter the blacklist, the verification is passed, and meanwhile, an interface of a third-party signature company is called to generate a corresponding signing contract;
and sending the contract to a corresponding user, and requesting a financial payment module to automatically pay according to the content of the contract after receiving the contract returned by the user.
2. The information processing method based on warranty service according to claim 1, wherein after the step of obtaining the warranty financing request sent by the user, further comprising:
the method comprises the steps of checking a bill in a warranty financing request sent by a user, and automatically identifying and extracting bill information contained in the bill through an OCR technology.
3. The information processing method based on the warranty service according to claim 1, wherein after the step of requesting the financial deposit module to automatically deposit money according to the content of the contract when receiving the contract returned by the user, further comprises:
when the insurance financing of the user is about to expire in a certain time period, sending repayment prompt information to the user;
when the user is judged not to pay on the due date, sending a black pulling request to a database, adding the user into a blacklist and generating corresponding overdue record information;
and calculating the daily penalty amount according to the overdue record information until the user repays.
4. A method for processing information based on a warranty service according to any one of claims 1 to 3, characterized in that before the step of obtaining a warranty financing request sent by a user, the method further comprises:
acquiring a user registration request sent by a user;
screening the user according to a blacklist database;
and after the user passes the blacklist screening, calling a business information inquiry interface to check the authenticity of the inquiry information, wherein the user passing the business information check can be successfully registered.
5. An information processing system based on warranty services, the system comprising:
the system comprises a request acquisition module, a processing module and a processing module, wherein the request acquisition module is used for acquiring a guarantee financing request sent by a user;
the request verification module is used for sending a verification request for verifying the qualification of the user to a database according to the guarantee financing request;
the blacklist screening module is used for screening whether the user enters a blacklist or not by the database according to the verification request;
the contract generation module is used for passing the verification if the user does not enter a blacklist and simultaneously calling an interface of a third-party signature company to generate a corresponding signing contract;
and the automatic paying-off module is used for sending the contract to a corresponding user and requesting the financial paying-off module to automatically pay off according to the content of the contract after receiving the contract returned by the user.
6. The information processing system based on a warranty service according to claim 5, characterized in that said system further comprises a ticket verification module for:
the method comprises the steps of checking a bill in a warranty financing request sent by a user, and automatically identifying and extracting bill information contained in the bill through an OCR technology.
7. The information processing system based on warranty services according to claim 5, wherein said system further comprises a repayment tracking module for:
when the insurance financing of the user is about to expire in a certain time period, sending repayment prompt information to the user;
when the user is judged not to pay on the due date, sending a black pulling request to a database, adding the user into a blacklist and generating corresponding overdue record information;
and calculating the daily penalty amount according to the overdue record information until the user repays.
8. A warranty service based information processing system according to any of claims 5-7 characterized in that said system further comprises a user registration module for:
acquiring a user registration request sent by a user;
screening the user according to a blacklist database;
and after the user passes the blacklist screening, calling a business information inquiry interface to check the authenticity of the inquiry information, wherein the user passing the business information check can be successfully registered.
9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the method of any of claims 1 to 4 are implemented when the computer program is executed by the processor.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 4.
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| CN202010530873.9A CN111709709A (en) | 2020-06-11 | 2020-06-11 | Information processing method, system and computer equipment based on warranty service |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN113689169A (en) * | 2021-08-29 | 2021-11-23 | 上海舵衔数字科技中心 | Management system for medicine purchase |
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| CN111091463A (en) * | 2020-03-20 | 2020-05-01 | 盛业信息科技服务(深圳)有限公司 | Business warranty management method and system |
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| CN105512935A (en) * | 2015-12-01 | 2016-04-20 | 郑东东 | Borrowing and lending system based on mobile terminal |
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