CN111680066B - Information processing method, information processing device, storage medium and electronic equipment - Google Patents

Information processing method, information processing device, storage medium and electronic equipment Download PDF

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Publication number
CN111680066B
CN111680066B CN202010451847.7A CN202010451847A CN111680066B CN 111680066 B CN111680066 B CN 111680066B CN 202010451847 A CN202010451847 A CN 202010451847A CN 111680066 B CN111680066 B CN 111680066B
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page
query
information
data system
related information
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CN111680066A (en
Inventor
倪旻
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Taikang Life Insurance Co ltd
Taikang Insurance Group Co Ltd
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Taikang Life Insurance Co ltd
Taikang Insurance Group Co Ltd
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Priority to CN202010451847.7A priority Critical patent/CN111680066B/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • G06F16/2455Query execution
    • G06F16/24564Applying rules; Deductive queries
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00Energy efficient computing, e.g. low power processors, power management or thermal management

Abstract

The embodiment of the invention discloses an information processing method and device. The method comprises the following steps: acquiring identification information, claim settlement request information and corresponding data system addresses of a claim object to be inquired from a claim system, submitting the identification information and the corresponding data system addresses of the claim object to a setting page, jumping from the setting page to a query page of a data system corresponding to the data system addresses, acquiring relevant information of the claim object from the query page of the data system according to the identification information of the claim object, and generating a claim processing result of the claim object according to the relevant information and the claim settlement request information, thereby realizing automatic inquiry and acquisition of the relevant information of the claim object outside the claim system, avoiding the problem of easy operation errors in the complicated manual operation process, saving the processing time for generating the claim processing result, saving labor cost and improving the efficiency and accuracy of the claim processing.

Description

Information processing method, information processing device, storage medium and electronic equipment
Technical Field
The present invention relates to the field of data processing technologies, and in particular, to an information processing method, an information processing apparatus, a storage medium, and an electronic device.
Background
An insurance claim refers to a business act in which an insurance claim professional reviews an insurance claim case to confirm whether the insurance claim case should be claimed, how it should be claimed, or how it should be refused. The core claim is realized through auditing and monitoring links such as responsibility fixing, loss assessment, settlement and the like in the process of claim settlement. The management of the claim is to control and prevent the possible deviation and risk in the above process by a certain system so as to actively, rapidly, accurately and reasonably process the insurance claim case and fully play the role of compensating the insurance.
The applicant finds that, in the claim checking system, service personnel responsible for claim checking apply for each claim checking, the service personnel need to run a browser, open a third party query website, log in an account number, input personal information of a user of the claim checking for query, and then input the returned information into the claim checking system. The prior art has the problems that the manual processing is long in time consumption and easy to make mistakes in the tedious operation process, so that the required content cannot be inquired, and the like.
Disclosure of Invention
In view of the above problems, an information processing method, an information processing device, a storage medium and a processor are provided to solve the problems that the manual processing is long in time consumption and is prone to error in a complicated operation process, so that the required content cannot be queried.
According to an aspect of the present invention, there is provided an information processing method including:
acquiring identification information, claim settlement request information and corresponding data system addresses of a claim object to be inquired from a claim checking system;
submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address;
acquiring relevant information of the claim object from a query page of the data system according to the identification information of the claim object;
and generating a core claim processing result of the core claim object according to the related information and the claim settlement request information.
Optionally, the acquiring, according to the identification information of the claim object, related information of the claim object from a query page of the data system includes:
submitting identification information of the corresponding claim object according to the query conditions on the query page;
and acquiring the related information of the claim object from the query page according to the query condition.
Optionally, the acquiring the related information of the claim object from the query page according to the query condition includes:
Acquiring a query result page according to the query conditions;
and judging whether the query result page finishes downloading, and if so, acquiring the related information of the claim object from the query result page.
Optionally, after the determining whether the downloading of the query result page is completed, if the downloading of the query result page is completed, the method further includes:
determining that page links of related information of the core claim object exist on the query result page;
and acquiring the related information of the core claim object from the page corresponding to the page link.
Optionally, before the acquiring the related information of the claim object from the query page according to the query condition, the method further includes:
determining that target query conditions exist on the query page;
and submitting preset condition data aiming at the target query condition on the query page.
Optionally, submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of the data system corresponding to the data system address includes:
And executing login operation in the data system according to preset login information.
Optionally, the generating the core claim processing result of the core claim object according to the related information and the claim settlement request information includes:
acquiring a preset core claim rule corresponding to the claim settlement request information;
and generating the core claim processing result according to the related information and the preset core claim rule.
According to another aspect of the present invention, there is provided an information processing apparatus comprising:
the acquisition module is used for acquiring identification information, claim settlement request information and corresponding data system addresses of the claim objects to be inquired from the claim system;
the jump module is used for submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address;
the query module is used for acquiring the related information of the claim object from a query page of the data system according to the identification information of the claim object;
and the claim checking module is used for generating a claim checking processing result of the claim checking object according to the related information and the claim checking request information.
Optionally, the query module includes:
the information submitting sub-module is used for submitting the identification information of the corresponding claim object according to the query conditions on the query page;
and the query sub-module is used for acquiring the related information of the core claim object from the query page according to the query condition.
Optionally, the query submodule includes:
the result page acquisition unit is used for acquiring a query result page according to the query conditions;
and the information acquisition unit is used for judging whether the query result page finishes downloading, and if the query result page finishes downloading, acquiring the related information of the core claim object from the query result page.
Optionally, the apparatus further comprises:
the link determining module is used for determining that the page link of the related information of the claim object exists on the query result page after the query result page is judged whether to finish downloading, if the query result page finishes downloading, the related information of the claim object is obtained from the query result page;
and the related information acquisition module is used for acquiring the related information of the core claim object from the page corresponding to the page link.
Optionally, the apparatus further comprises:
the condition determining module is used for determining that a target query condition exists on the query page before the related information of the claim object is acquired from the query page according to the query condition;
and the data submitting module is used for submitting preset condition data aiming at the target query condition on the query page.
Optionally, the skip module includes:
and the login sub-module is used for executing login operation in the data system according to preset login information.
Optionally, the core claim module includes:
the rule acquisition sub-module is used for acquiring a preset nuclear claim rule corresponding to the claim settlement request information;
and the result generation sub-module is used for generating the core claim processing result according to the related information and the preset core claim rule.
According to another aspect of the present invention, there is provided a storage medium comprising a stored program, wherein the program, when run, controls a device on which the storage medium resides to perform one or more methods as described above.
According to another aspect of the present invention, there is provided an electronic apparatus including: a memory, a processor and executable instructions stored in the memory and executable in the processor, wherein the processor implements one or more methods as described above when executing the executable instructions.
According to the embodiment of the invention, the identification information, the claim settlement request information and the corresponding data system address of the claim object to be inquired are acquired from the claim system, the identification information and the corresponding data system address of the claim object are submitted to the setting page, the setting page is jumped to the inquiry page of the data system corresponding to the data system address, the related information of the claim object is acquired from the inquiry page of the data system according to the identification information of the claim object, and the claim processing result of the claim object is generated according to the related information and the claim settlement request information, so that the problems of easy operation errors in the complicated manual operation process are avoided, the processing time for generating the claim processing result is saved, the labor cost is saved, and the efficiency and the accuracy of the claim processing are improved.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention. Also, like reference numerals are used to designate like parts throughout the figures. In the drawings:
Fig. 1 is a flowchart of an information processing method according to a first embodiment of the present invention;
fig. 2 is a flowchart of an information processing method according to a second embodiment of the present invention;
fig. 3 is a block diagram of an information processing apparatus according to a third embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
Example 1
Referring to fig. 1, a flowchart of an information processing method in the first embodiment of the present invention may specifically include:
and step 101, acquiring identification information, claim settlement request information and corresponding data system addresses of the claim objects to be inquired from the claim system.
In the embodiment of the invention, the claim checking system is a system for receiving the claim checking request of the insurance claim case and checking the insurance claim case. The claims object includes insured personnel, property, etc. or any other suitable claims object, as embodiments of the invention are not limited in this regard. The identification information of the claim object includes a name, an identification, etc. of the claim object, for example, a name, a certificate type, a certificate number, etc. of the insured person, and specifically may include any other applicable information, which is not limited in this embodiment of the present invention.
In an embodiment of the present invention, the claim settlement request information of the claim checking object includes information related to the claim settlement request of the claim checking object, for example, a cause of loss, a claim period, an emergency place, an emergency time, a loss amount, or any other applicable information, which is not limited in the embodiment of the present invention.
In the embodiment of the present invention, the address of the data system is an address of the data system to be queried, for example, a website of a doctor's recording system of a certain hospital, or any other suitable address, which is not limited in the embodiment of the present invention.
For example, in the claim checking process, a business person accesses the claim checking system through a browser, enters a claim checking page, invokes a browser plug-in for data inquiry on the claim checking page to inquire, and acquires identification information, claim settlement request information and corresponding data system addresses of a claim object to be inquired from the page of the claim checking system.
Step 102, submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of the data system corresponding to the data system address.
In the embodiment of the present invention, the data system refers to a system including information related to the claim object, such as a data system in which medical records of insured persons are recorded, other than the claim system, and may specifically include any applicable data system.
In the embodiment of the invention, the setting page is a page for receiving the identification information of the claim object and the corresponding data system address, for example, the setting page of the automatic query program is opened in the browser after the identification information and the corresponding data system address are acquired, the identification information of the claim object and the corresponding data system address are submitted to the corresponding position on the setting page, and then the query page of the data system corresponding to the data system address can be jumped from the setting page.
In an embodiment of the present invention, optionally, submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to an implementation manner of a query page of the data system corresponding to the data system address, where the implementation manner further includes: and executing login operation in the data system according to preset login information.
In some data systems, a user needs to first log in to perform a query operation. The preset login information includes a user name, a password, etc. required by the data system, or any other applicable information, which is not limited in the embodiment of the present invention. For example, after the business personnel opens the claim page of the claim system, the claim page starts a browser plug-in, the browser plug-in opens a login page of the specified data system, inputs a user name, a password and the like required by the data system on the login page, can also use an OCR (Optical Character Recognition ) technology to recognize a verification code on the page, automatically fills in the verification code and performs login operation, and opens a query page in the data system after login.
And step 103, acquiring the related information of the claim object from the query page of the data system according to the identification information of the claim object.
In the embodiment of the present invention, the related information of the claim object includes related information of the claim object obtained by querying from the data system, for example, medical records within 2 years of the insured person, specifically including hospital name, admission reason, department, diagnosis result, medical fee, etc., and may specifically include any applicable information related to the claim object, which is not limited in the embodiment of the present invention.
In the embodiment of the present invention, the specific implementation manner in which the relevant information of the claim object can be obtained from the query page of the data system according to the identification information of the claim object may include various ways, for example, obtaining the query page of the data system, submitting the corresponding identification information of the claim object for the query condition on the query page, obtaining the relevant information of the claim object from the query page according to the query condition, or any other applicable implementation manner, which is not limited in the embodiment of the present invention.
For example, a list of claim objects is obtained from the claim system, a browser plug-in is called to automatically open a new tab page from a setting page, jump to a query page of the data system, fill in names, identification numbers and the like of the claim objects into a search box of the query page according to the list of claim objects, click to query, query a query result page of related information of the claim objects, obtain the related information of the claim objects by the browser plug-in, and write the related information into a database or store the related information into a data file.
And 104, generating a core claim processing result of the core claim object according to the related information and the claim settlement request information.
In embodiments of the invention, the results of the claims processing include whether the insurance claim should be paid, how the claim should be rejected, etc., or any other suitable processing results, to which embodiments of the invention are not limited. The implementation manner of generating the claim processing result of the claim object according to the related information and the claim settlement request information can comprise various ways, for example, the related information and the claim settlement request information of the claim object are displayed on the same page for the business personnel to check or contrast, so that the claim processing result is filled in the page according to the business logic; or obtaining a preset core claim rule corresponding to the claim settlement request information, and automatically generating a core claim processing result according to the related information and the preset core claim rule, or any other applicable implementation manner, which is not limited in the embodiment of the invention.
According to the embodiment of the invention, the identification information, the claim settlement request information and the corresponding data system address of the claim object to be inquired are acquired from the claim system, the identification information and the corresponding data system address of the claim object are submitted to the setting page, the setting page is jumped to the inquiry page of the data system corresponding to the data system address, the related information of the claim object is acquired from the inquiry page of the data system according to the identification information of the claim object, and the claim processing result of the claim object is generated according to the related information and the claim settlement request information, so that the problems of easy operation errors in the complicated manual operation process are avoided, the processing time for generating the claim processing result is saved, the labor cost is saved, and the efficiency and the accuracy of the claim processing are improved.
Example two
Referring to fig. 2, a flowchart of an information processing method in the second embodiment of the present invention may specifically include:
step 201, obtaining identification information, claim settlement request information and corresponding data system address of a claim object to be inquired from a claim system.
In the embodiments of the present invention, the specific implementation manner of this step may be referred to the description in the foregoing embodiments, which is not repeated herein.
Step 202, submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of the data system corresponding to the data system address.
In the embodiments of the present invention, the specific implementation manner of this step may be referred to the description in the foregoing embodiments, which is not repeated herein.
Step 203, submitting the identification information of the corresponding claim object according to the query condition on the query page.
In the embodiment of the present invention, when the query is performed on the query page of the data system, the query page has query conditions, for example, the query conditions include a user name, a certificate type, a certificate number, a start date, an end date, or any other suitable query conditions, which is not limited in the embodiment of the present invention. For query conditions on a query page, identification information of a corresponding core claim object may be submitted. For example, the name of the insured person in the claims object information may be submitted for the user name in the query, and the identification number of the insured person in the claims object information may be submitted for the certificate number in the query.
In an embodiment of the present invention, optionally, before acquiring the related information of the claim object from the query page according to the query condition, the method may further include: determining that target query conditions exist on the query page, and submitting preset condition data aiming at the target query conditions on the query page.
Some query conditions that need to be or need to be filled in exist in the query conditions and are recorded as target query conditions, such as a start date, an end date, etc., or any other applicable target query conditions, which are not limited by the embodiment of the present invention. Determining that target query conditions exist on a query page, and then submitting preset condition data aiming at the target query conditions. For example, for the start date and the end date, the preset condition data may be a fixed period of time (for example, two years) from the current date when the query is made, then the current date is obtained first, then the date before two years is obtained through calculation, then the date before two years is written to the start date, and the current date is written to the end date.
And 204, acquiring the related information of the core claim object from the query page according to the query condition.
In the embodiment of the invention, the query is performed on the query page of the data system according to the query condition to obtain the query result page, and then the related information of the claim object is obtained from the page.
In the embodiment of the present invention, optionally, according to the query condition, an implementation manner of obtaining the related information of the core claim object from the query page may include: acquiring a query result page according to the query conditions; and judging whether the query result page finishes downloading, and if so, acquiring the related information of the claim object from the query result page.
For example, after the browser plug-in for inquiring automatically fills in the inquiry condition, automatically clicking the inquiry button, the data system returns an inquiry result page, the browser plug-in judges whether the inquiry result page is completely downloaded or not, if the inquiry result page is not completely downloaded, the browser plug-in continues to wait for the completion of the downloading, and if the inquiry result page is completely downloaded, the related information of the claim object is obtained from the inquiry result page.
In this embodiment of the present invention, optionally, after the determining whether the downloading of the query result page is completed, if the downloading of the query result page is completed, obtaining the relevant information of the claim object from the query result page may further include: determining that page links of related information of the core claim object exist on the query result page; and acquiring the related information of the core claim object from the page corresponding to the page link.
And if the page links of the related information of the claim object exist, opening the page corresponding to the page links, downloading page data corresponding to the page links, and acquiring the related information of the claim object from the page corresponding to the page links. For example, if a page link corresponding to the next page exists on the query result page, the page link is automatically clicked, more query result pages are obtained until no more pages exist, and related information of the claim object on each page is obtained; if a page link corresponding to the detail exists on the query result page, the page link is automatically clicked, the detail page is entered, and the related information of the core claim object is captured from the detail page.
Step 205, obtaining a preset claim rule corresponding to the claim settlement request information.
In the embodiment of the present invention, the rules for claims refer to rules for determining whether an insurance claim should be paid, how the claim should be refused, for example, rules for determining the cause of loss, rules for determining the transfer of rights, rules for determining the processing of disputes, rules for determining the claims, etc., or any other applicable rules, to which the embodiment of the present invention is not limited. According to the claim settlement request information, a corresponding preset claim rule can be found, wherein the preset claim rule is a series of rules conforming to business logic and can be used for generating claim processing results.
And 206, generating the core claim processing result according to the related information and the preset core claim rule.
In the embodiment of the invention, the core claim processing result can be generated according to the acquired related information and the preset core claim rule. For example, the claim settlement request information of the claim object includes a certain serious illness, and according to the claim settlement rule, the corresponding preset claim settlement rule is the claim settlement rule of the serious illness insurance, the acquired related information of the claim object includes medical records of the claim object in the last two years, according to the medical records, whether the claim object has diagnosed the serious illness in a hospital before purchasing the insurance, if the serious illness has been diagnosed in the hospital before purchasing the insurance, the generated claim settlement result is not the claim, and if the serious illness has not been diagnosed in the hospital before purchasing the insurance, the generated claim settlement result is the claim settlement result.
According to the embodiment of the invention, the identification information, the claim settlement request information and the corresponding data system address of the claim object to be inquired are acquired from the claim system, the identification information and the corresponding data system address of the claim object are submitted to a setting page, the inquiry page is jumped to the inquiry page of the data system corresponding to the data system address from the setting page, the identification information of the corresponding claim object is submitted according to the inquiry condition on the inquiry page, the relevant information of the claim object is acquired from the inquiry page according to the inquiry condition, the preset claim rule corresponding to the claim settlement request information is acquired, and the claim processing result is generated according to the relevant information and the preset claim rule, so that the problem of easy operation errors in the process of manually operating the claim is avoided, the processing time for generating the claim processing result is saved, the labor cost is saved, and the efficiency and the accuracy of the claim processing are improved.
Example III
Referring to fig. 3, a block diagram of an information processing apparatus according to a third embodiment of the present invention is shown, and may specifically include:
the acquiring module 301 is configured to acquire identification information, claim settlement request information and a corresponding data system address of a claim object to be queried from the claim system;
a jump module 302, configured to submit identification information of the claim object and a corresponding data system address to a setting page, and jump from the setting page to a query page of a data system corresponding to the data system address;
a query module 303, configured to obtain relevant information of the claim object from a query page of the data system according to the identification information of the claim object;
and the claim module 304 is configured to generate a claim processing result of the claim object according to the related information and the claim settlement request information.
In an embodiment of the present invention, optionally, the query module includes:
the information submitting sub-module is used for submitting the identification information of the corresponding claim object according to the query conditions on the query page;
and the query sub-module is used for acquiring the related information of the core claim object from the query page according to the query condition.
In an embodiment of the present invention, optionally, the query submodule includes:
the result page acquisition unit is used for acquiring a query result page according to the query conditions;
and the information acquisition unit is used for judging whether the query result page finishes downloading, and if the query result page finishes downloading, acquiring the related information of the core claim object from the query result page.
In an embodiment of the present invention, optionally, the apparatus further includes:
the link determining module is used for determining that the page link of the related information of the claim object exists on the query result page after the query result page is judged whether to finish downloading, if the query result page finishes downloading, the related information of the claim object is obtained from the query result page;
and the related information acquisition module is used for acquiring the related information of the core claim object from the page corresponding to the page link.
In an embodiment of the present invention, optionally, the apparatus further includes:
the condition determining module is used for determining that a target query condition exists on the query page before the related information of the claim object is acquired from the query page according to the query condition;
And the data submitting module is used for submitting preset condition data aiming at the target query condition on the query page.
In an embodiment of the present invention, optionally, the skip module further includes:
and the login sub-module is used for executing login operation in the data system according to preset login information.
In an embodiment of the present invention, optionally, the core claim module includes:
the rule acquisition sub-module is used for acquiring a preset nuclear claim rule corresponding to the claim settlement request information;
and the result generation sub-module is used for generating the core claim processing result according to the related information and the preset core claim rule.
According to the embodiment of the invention, the identification information, the claim settlement request information and the corresponding data system address of the claim object to be inquired are acquired from the claim system, the identification information and the corresponding data system address of the claim object are submitted to the setting page, the setting page is jumped to the inquiry page of the data system corresponding to the data system address, the related information of the claim object is acquired from the inquiry page of the data system according to the identification information of the claim object, and the claim processing result of the claim object is generated according to the related information and the claim settlement request information, so that the problems of easy operation errors in the complicated manual operation process are avoided, the processing time for generating the claim processing result is saved, the labor cost is saved, and the efficiency and the accuracy of the claim processing are improved.
For the device embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points.
In an embodiment of the disclosure, the information processing apparatus includes a processor and a memory, the above modules and sub-modules are stored as program units in the memory, and the processor executes the above program units stored in the memory to implement corresponding functions.
The processor includes a kernel, and the kernel fetches the corresponding program unit from the memory. The kernel can set one or more than one of the identification information, the claim settlement request information and the corresponding data system address of the claim object to be inquired are obtained from the claim system, the identification information and the corresponding data system address of the claim object are submitted to a setting page, the setting page is jumped to a query page of the data system corresponding to the data system address, the related information of the claim object is obtained from the query page of the data system according to the identification information of the claim object, and the claim processing result of the claim object is generated according to the related information and the claim settlement request information, so that the problem that operation errors are easy to occur in the complex manual operation process is avoided, the processing time for generating the claim processing result is saved, the labor cost is saved, and the efficiency and the accuracy of the claim processing are improved.
The memory may include volatile memory, random Access Memory (RAM), and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM), among other forms in computer readable media, the memory including at least one memory chip.
The embodiment of the invention provides a storage medium having a program stored thereon, which when executed by a processor, implements the information processing method.
The embodiment of the invention provides a processor for running a program, wherein the information processing method is executed when the program runs.
The embodiment of the invention provides an electronic device, which comprises a processor, a memory and a program stored on the memory and capable of running on the processor, wherein the processor realizes the following steps when executing the program:
acquiring identification information, claim settlement request information and corresponding data system addresses of a claim object to be inquired from a claim checking system;
submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address;
acquiring relevant information of the claim object from a query page of the data system according to the identification information of the claim object;
And generating a core claim processing result of the core claim object according to the related information and the claim settlement request information.
Optionally, the acquiring, according to the identification information of the claim object, related information of the claim object from a query page of the data system includes:
submitting identification information of the corresponding claim object according to the query conditions on the query page;
and acquiring the related information of the claim object from the query page according to the query condition.
Optionally, the acquiring the related information of the claim object from the query page according to the query condition includes:
acquiring a query result page according to the query conditions;
and judging whether the query result page finishes downloading, and if so, acquiring the related information of the claim object from the query result page.
Optionally, after the determining whether the downloading of the query result page is completed, if the downloading of the query result page is completed, the method further includes:
determining that page links of related information of the core claim object exist on the query result page;
And acquiring the related information of the core claim object from the page corresponding to the page link.
Optionally, before the acquiring the related information of the claim object from the query page according to the query condition, the method further includes:
determining that target query conditions exist on the query page;
and submitting preset condition data aiming at the target query condition on the query page.
Optionally, submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of the data system corresponding to the data system address includes:
and executing login operation in the data system according to preset login information.
Optionally, the generating the core claim processing result of the core claim object according to the related information and the claim settlement request information includes:
acquiring a preset core claim rule corresponding to the claim settlement request information;
and generating the core claim processing result according to the related information and the preset core claim rule.
The present application also provides a computer program product adapted to perform, when executed on a data processing device, a program initialized with the method steps of:
Acquiring identification information, claim settlement request information and corresponding data system addresses of a claim object to be inquired from a claim checking system;
submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address;
acquiring relevant information of the claim object from a query page of the data system according to the identification information of the claim object;
and generating a core claim processing result of the core claim object according to the related information and the claim settlement request information.
Optionally, the acquiring, according to the identification information of the claim object, related information of the claim object from a query page of the data system includes:
submitting identification information of the corresponding claim object according to the query conditions on the query page;
and acquiring the related information of the claim object from the query page according to the query condition.
Optionally, the acquiring the related information of the claim object from the query page according to the query condition includes:
acquiring a query result page according to the query conditions;
And judging whether the query result page finishes downloading, and if so, acquiring the related information of the claim object from the query result page.
Optionally, after the determining whether the downloading of the query result page is completed, if the downloading of the query result page is completed, the method further includes:
determining that page links of related information of the core claim object exist on the query result page;
and acquiring the related information of the core claim object from the page corresponding to the page link.
Optionally, before the acquiring the related information of the claim object from the query page according to the query condition, the method further includes:
determining that target query conditions exist on the query page;
and submitting preset condition data aiming at the target query condition on the query page.
Optionally, submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of the data system corresponding to the data system address includes:
And executing login operation in the data system according to preset login information.
Optionally, the generating the core claim processing result of the core claim object according to the related information and the claim settlement request information includes:
acquiring a preset core claim rule corresponding to the claim settlement request information;
and generating the core claim processing result according to the related information and the preset core claim rule.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, etc., such as Read Only Memory (ROM) or flash RAM. Memory is an example of a computer-readable medium.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
It will be clear to those skilled in the art that, for convenience and brevity of description, specific working procedures of the above-described systems, apparatuses and units may refer to corresponding procedures in the foregoing method embodiments, and are not repeated herein.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, e.g., the division of the units is merely a logical function division, and there may be additional divisions when actually implemented, e.g., multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or units, which may be in electrical, mechanical or other form.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in the embodiments of the present invention may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit.
The foregoing is merely illustrative of the present invention, and the present invention is not limited thereto, and any person skilled in the art will readily recognize that variations or substitutions are within the scope of the present invention. Therefore, the protection scope of the invention is subject to the protection scope of the claims.

Claims (9)

1. An information processing method, characterized by comprising:
acquiring identification information, claim settlement request information and corresponding data system addresses of a claim object to be inquired from a claim checking system;
submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address;
acquiring relevant information of the claim object from a query page of the data system according to the identification information of the claim object;
generating a core claim processing result of the core claim object according to the related information and the claim settlement request information;
submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address comprises the following steps:
And executing login operation in the data system according to preset login information.
2. The method of claim 1, wherein the obtaining, from a query page of the data system, related information of the claim object according to the identification information of the claim object comprises:
submitting identification information of the corresponding claim object according to the query conditions on the query page;
and acquiring the related information of the claim object from the query page according to the query condition.
3. The method of claim 2, wherein the obtaining, from the query page, relevant information of the claim object according to the query condition comprises:
acquiring a query result page according to the query conditions;
and judging whether the query result page finishes downloading, and if so, acquiring the related information of the claim object from the query result page.
4. The method of claim 3, wherein after the determining whether the query results page is complete, if the query results page is complete, obtaining relevant information for the claim object from the query results page, the method further comprises:
Determining that page links of related information of the core claim object exist on the query result page;
and acquiring the related information of the core claim object from the page corresponding to the page link.
5. The method of claim 2, wherein prior to the obtaining the related information of the claim object from the query page according to the query condition, the method further comprises:
determining that target query conditions exist on the query page;
and submitting preset condition data aiming at the target query condition on the query page.
6. The method of claim 1, wherein generating a core claim processing result for the core claim object based on the related information and the claim settlement request information comprises:
acquiring a preset core claim rule corresponding to the claim settlement request information;
and generating the core claim processing result according to the related information and the preset core claim rule.
7. An information processing apparatus, characterized by comprising:
the acquisition module is used for acquiring identification information, claim settlement request information and corresponding data system addresses of the claim objects to be inquired from the claim system;
the jump module is used for submitting the identification information of the claim object and the corresponding data system address to a setting page, and jumping from the setting page to a query page of a data system corresponding to the data system address;
The query module is used for acquiring the related information of the claim object from a query page of the data system according to the identification information of the claim object;
the claim checking module is used for generating a claim checking processing result of the claim checking object according to the related information and the claim checking request information;
the skip module includes:
and the login sub-module is used for executing login operation in the data system according to preset login information.
8. A storage medium comprising a stored program, wherein the program, when run, controls a device in which the storage medium is located to perform the method of any one of claims 1 to 6.
9. An electronic device, comprising: memory, a processor and executable instructions stored in the memory and executable in the processor, wherein the processor implements the method of any of claims 1-6 when executing the executable instructions.
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