CN111652399A - System for realizing non-inductive face-brushing number-taking in face recognition of tax service hall - Google Patents
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Abstract
The invention provides a system for realizing non-inductive face-brushing number-taking in face recognition of a tax service hall, which belongs to the field of tax-handling equipment and comprises the following four modules: 1)1: n high-precision non-sensitive face recognition function modules, 2) taxpayer basic information display function modules, 3) intelligent tax leading window function modules and face recognition library maintenance function modules. The tax paying service of the tax authority is efficient and orderly ensured, taxpayers are reasonably dredged, human resources are configured, tax handling experience of the taxpayers and the service level of the tax authority are provided, information management of tax handling halls is enhanced, and information technology application is deepened.
Description
Technical Field
The invention relates to the field of tax handling equipment, in particular to a system for realizing non-inductive face-brushing number-taking in face recognition in a tax handling service hall.
Background
After "Internet +" is written to the job report, "Smart +" appears in the report. 'Intelligence +' is still further than 'Internet +' and represents a completely new incentive for social production for artificial intelligence technologies based on the digital revolution! ". From the macroscopic level, the intelligent + formal connecting rod' Internet + becomes a new power for enabling the traditional industry.
The 'intelligence plus' society approaches step by step, and in order to respond to the advancement of strategy and deeply advance the 'intelligence plus' service, tax, science and technology and service are perfectly combined, and service experience different from the traditional tax handling is provided for taxpayers. Through remodeling the service concept and innovating the service mode, unprecedented, joyful and surprise service experience is brought to customers, more three-dimensional, rich and humanized service connotation is given to tax services, and a multi-channel, multi-level, three-dimensional, all-around and comprehensive experience platform is created.
Tax service hall, i.e. tax office, handles tax-related items for taxpayers and obligators to pay, and provides tax service for institutions and places. The main functions are handling tax register items of taxpayers and obligators for deducting and paying; transacting the matters of tax declaration, authentication, tax collection, etc.; handling invoice management items such as invoice selling, generation, examination, payment and the like; implementing simple punishment of tax violation; developing tax payment consultation and providing tax handling counseling; disclosing tax-related items and publicizing tax policies; accepting tax-related examination and approval application, handling records and other related items, and the like.
At present, the tax office has the defects of long queuing and ticket changing time, difficult order maintenance, frequent burst condition and social public affection and dust. And a large number of taxpayers generate bad impression on the tax system, which is not beneficial to normal operation of tax work.
Disclosure of Invention
In order to solve the technical problems, the invention provides a system for realizing non-inductive face-brushing number-taking in face recognition in a tax service hall; the method is used for helping the taxpayer to obtain the number without feeling and solving various problems in the number obtaining process. The face-brushing non-sensitive number-taking technology can intelligently identify face information, call reservation system information and display corresponding electronic ticket numbers and welcome words on a tax-guiding screen; meanwhile, electronic ticket number information and tax-related risk information are pushed by the WeChat public number and the short message, and the taxpayer is guided to a designated window to handle corresponding services. The ticket changing waiting time of the taxpayer is saved, the man-machine interaction experience of the intelligent hall is improved, and the tax service efficiency of the tax hall is improved.
The technical scheme of the invention is as follows:
a face recognition non-inductive face brushing number taking system for a tax service hall comprises the following four core function modules: 1)1: n, a high-precision non-sensitive face recognition function module, 2) a taxpayer basic information display function module, 3) an intelligent tax leading window function module and a face recognition library maintenance function module;
wherein,
1): n high-precision non-inductive face recognition functional module
The user need not brush the ID card at the entrance that arrives the hall, and the function of gathering of making a video recording of automatic trigger face identification gathers one and more face facial information in the picture that gathers fast, compares corresponding face facial information in the face storehouse automatically, finds the relevant identity information of people's face in the face storehouse, carries out 1 with legal person, financial responsible person and the personnel of handling tax who have passed through the real name authentication automatically: and N, comparing, accurately identifying the identity information of the taxpayer, and if the corresponding identity cannot be found out from the face information, storing the face information into a face library for filing.
The function is completely automatic without the need of user to make response action and matching action. The intelligent face camera automatically collects face image information of tax service personnel, and meanwhile, the face image information can be in butt joint with a gate inhibition system, so that the flow of people in a tax service hall is effectively controlled.
2) Basic information display functional module for taxpayer
After the taxpayer is successfully identified by the face identification system, the system automatically inquires whether the taxpayer has an appointment number which is not changed at the time, if so, the propaganda screen displays the electronic ticket number, meanwhile, the electronic ticket number can be pushed by the short message, and the identification result can be displayed in real time by the hanging type inquiry propaganda screen. And when the taxpayer is not identified or the reserved number for changing the number is not available, the propaganda screen plays propaganda contents.
In addition, the basic information of the taxpayers can be recorded into a log system, and the management personnel can be supported to check the basic information of the taxpayers who take numbers and handle taxes in real time.
By being in butt joint with the short message platform or the WeChat platform, the face recognition intelligently pushes the reserved electronic ticket number information of the tax clerk after passing.
3) Intelligent tax-guiding window function module
The intelligent tax leading window is provided with face acquisition hardware, and when the intelligent face identification system of the taxpayer at the entrance does not identify that the taxpayer has a reservation number which is not changed, the taxpayer can go to the intelligent tax leading window to make a reservation number change. Meanwhile, the intelligent tax guide window also has the functions of on-site number taking, consultation and guidance and the like.
4) Face recognition library maintenance function module
The system can detect the human face in the photo through a queuing calling machine, model the human face photo by utilizing the facial features of the human face and generate a human face modeling database, and can quickly search in the human face database according to the modeling features of the human face photo to search out similar human faces, so that the user can be assisted in identifying the identity of the personnel in the photo. The system can be used for searching million-level mass human face data, can output a series of human face images which are closest to the input human face images, and sorts the human face images according to the similarity of the human faces.
The system may configure the blacklist database. The face comparison and identification mainly comprises the steps of comparing a captured face with a face picture in a blacklist database in real time, and if the recognition degree of the face reaches a threshold value (which can be set manually), the system can automatically perform early warning in a voice mode and the like to remind a monitoring manager. The monitoring management personnel can check the snap original image and the video for verification according to the double-click alarm information.
The invention has the advantages that
The method is suitable for an operation management platform in a server/browser architecture mode, a human face library background configuration and sending function module of the method is deployed on a special application server of a tax office intranet, and is functionally interacted with an application service function module such as a queuing and calling system deployed in the tax office intranet through a tax office network security strategy, so that the purpose of reading a face and taking a number without sensing is achieved.
Drawings
Fig. 1 is a schematic diagram of the application process of the present invention without the sensed number.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer and more complete, the technical solutions in the embodiments of the present invention will be described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention, and based on the embodiments of the present invention, all other embodiments obtained by a person of ordinary skill in the art without creative efforts belong to the scope of the present invention.
The invention mainly comprises the following four core function modules. The method comprises the following steps: 1: n high-precision non-sensitive face recognition function modules, a taxpayer basic information display function module, an intelligent tax leading window function module and a face recognition library maintenance function module.
When entering a hall, the face recognition equipment is adopted for 'face brushing' identity verification, after face recognition is passed, a hall propaganda screen is used for displaying taxpayers to display related information of electronic ticket numbers, and exclusive service push is provided (by butting with a short message platform or a micro message platform, face recognition is passed, and then intelligent push is carried out on tax service personnel to reserve electronic ticket number information). And realizing one-time comparison and full-hall reference.
A tax service hall non-sensitive number taking technology is a new technology for upgrading the traditional number taking mode into a face-brushing non-sensitive number taking mode. The technology is mainly applied to a face recognition system of a hall and a tax guide platform, and the reservation ticket number information of the taxpayer is monitored at any time when face information is scanned.
As shown in fig. 1, when a taxpayer enters a tax office, a face recognition camera at an entrance scans face related information, recognizes the face related information in a local face library, calls a queuing and calling system to exchange an electronic ticket number, the queuing and calling system adopts a C/S architecture, an application program is divided into two parts, namely a client and a server, a client is installed on each hall number taking machine, and the server is deployed in a centralized manner.
When the taxpayer enters the door and the identification is not successful, the taxpayer can go to the tax guide platform to perform secondary face brushing and number taking, and meanwhile, relevant information such as tax-related risks, reservation services, taxpayer information and the like is pushed to the intelligent tax guide client side of the window. The system also adopts a C/S framework, each window of the tax guide platform is provided with a tax guide client, and the servers are deployed in a centralized manner
Internet WEB application development
The queuing and calling function of the tax service hall relates to the internet application development, and provides advanced, reliable and stable technical service for realizing real-name tax service of the tax service hall by utilizing an advanced internet technical architecture platform.
The queuing and calling technology is used for supporting the realization of the whole business process, and the whole business process from the time when the taxpayer enters the tax office to the time when tax is stopped is the basis for realizing the face brushing non-sensing number taking technology.
Face recognition technology
When the queuing and calling system of the tax service hall operates normally, the face recognition camera accurately captures face information of the taxpayer, identity recognition is carried out in the local face library, reservation information of the taxpayer is determined, and therefore the queuing and calling system is called to carry out ticket changing operation.
Technology for sending electronic ticket number information by calling WeChat public number interface or mobile phone short message interface
The electronic ticket number information is pushed to the taxpayer through the technology, the taxpayer is reminded of whether the taxpayer has the matters such as tax-related risks, the taxpayer can go to the appointed window more clearly to handle the business, and the tax handling efficiency is improved.
The system fully utilizes the Internet + technology, realizes the Internet web application technology, the face information identification and analysis technology, the background queuing and calling and reservation number taking technology, calls a micro-message public number interface or a mobile phone short message interface for pushing, and displays the information such as electronic ticket numbers, tax-related risks and the like exchanged by taxpayers after reservation in media such as micro-messages, mobile phone short messages and the like. Provides reliable technical support for improving the informatization service level of the tax authority and effectively maintaining the tax handling efficiency of the hall
The above description is only a preferred embodiment of the present invention, and is only used to illustrate the technical solutions of the present invention, and not to limit the protection scope of the present invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention shall fall within the protection scope of the present invention.
Claims (8)
1. A non-inductive face-brushing number-taking system for face recognition in a tax service hall, which is characterized in that,
the system consists of the following four modules: 1)1: n, a high-precision non-sensitive face recognition function module, 2) a taxpayer basic information display function module, 3) an intelligent tax leading window function module and a face recognition library maintenance function module;
wherein,
1)1: n high-precision non-inductive face recognition functional module
The user need not brush the ID card at the entrance that arrives the hall, and the function of gathering of making a video recording of automatic trigger face identification gathers one and more face facial information in the picture that gathers fast, compares corresponding face facial information in the face storehouse automatically, finds the relevant identity information of people's face in the face storehouse, carries out 1 with legal person, financial responsible person and the personnel of handling tax who have passed through the real name authentication automatically: n, comparing, accurately identifying the identity information of the taxpayer, and if the face information cannot find out the corresponding identity, storing the face information into a face library for filing;
2) basic information display functional module for taxpayer
After the taxpayer is successfully identified by the face identification system, the system automatically inquires whether the taxpayer has an appointment number which is not changed at the time, if so, the propaganda screen displays the electronic ticket number, meanwhile, the electronic ticket number can be pushed by a short message, and the identification result can be displayed in real time by the hanging type inquiry propaganda screen;
3) intelligent tax-guiding window function module
The intelligent face recognition system is provided with face collection hardware, and when the intelligent face recognition system of the taxpayer at an entrance does not recognize that the taxpayer has an appointment number which is not changed, the taxpayer goes to the intelligent tax leading window to carry out appointment number change; meanwhile, the intelligent tax guide window function module also provides the functions of on-site number taking and consultation and guidance;
4) face recognition library maintenance function module
The system has the functions of face recognition base library and analysis and comparison, detects faces in the photos from the face library to a face recognition server or through a queuing machine, models the face photos by using the facial features of the faces to generate a face modeling database, can quickly search in the face database according to the modeling features of the face photos to search similar faces in the face database, and assists users in identifying the identities of the people in the photos.
2. The system of claim 1,
the following steps of 1: the N high-precision non-inductive face recognition functional module automatically collects face image information of tax service personnel through the intelligent face camera, and is in butt joint with the access control system to effectively control the flow of people in the tax service hall.
3. The system of claim 1,
and when the taxpayer basic information display functional module does not identify the taxpayer or does not have a reserved number for changing the number, the propaganda screen plays propaganda contents.
4. The system of claim 3,
in addition, the basic information of the taxpayer can be recorded into a log system, and the basic information display function module of the taxpayer also supports the management personnel to check the basic information of the taxpayer who gets the number and handles the tax in real time.
5. The system of claim 4,
by being in butt joint with the short message platform or the WeChat platform, the face recognition intelligently pushes the reserved electronic ticket number information of the tax clerk after passing.
6. The system of claim 1,
the face recognition library maintenance function module can be used for searching million-level mass face data, can output face images closest to the input face images, and sorts the face images according to the face similarity.
7. The system of claim 6,
the face recognition library maintenance function module is also provided with a blacklist database; the face comparison and identification mainly comprises the steps of comparing a captured face with a face photo in a blacklist database in real time, and if the recognition degree of the face reaches a threshold value, automatically early warning by a system.
8. The system of claim 7,
the threshold value may be set manually.
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