CN111614828A - Telephone transfer method and electronic equipment - Google Patents

Telephone transfer method and electronic equipment Download PDF

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Publication number
CN111614828A
CN111614828A CN202010373183.7A CN202010373183A CN111614828A CN 111614828 A CN111614828 A CN 111614828A CN 202010373183 A CN202010373183 A CN 202010373183A CN 111614828 A CN111614828 A CN 111614828A
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CN
China
Prior art keywords
user
information
transferred
transfer
telephone number
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Pending
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CN202010373183.7A
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Chinese (zh)
Inventor
阮文
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Vivo Mobile Communication Co Ltd
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Vivo Mobile Communication Co Ltd
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Application filed by Vivo Mobile Communication Co Ltd filed Critical Vivo Mobile Communication Co Ltd
Priority to CN202010373183.7A priority Critical patent/CN111614828A/en
Publication of CN111614828A publication Critical patent/CN111614828A/en
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27453Directories allowing storage of additional subscriber data, e.g. metadata
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

The embodiment of the invention relates to a telephone transfer method and electronic equipment, wherein the method comprises the following steps: the method comprises the steps of determining the telephone number information of a transferred user by connecting the telephone of the transferred user, according to the identity information of the transferred user and the identification information of the transferred user, which are input by the transferred user, and transferring the telephone to the transferred user according to the determined telephone number information of the transferred user. The method and the system can realize that the transfer user can contact the other party in a way of making a call through the mobile phone even if forgetting the phone number information of the target contact person to be contacted under the condition of using the mobile phone of the other party.

Description

Telephone transfer method and electronic equipment
Technical Field
The embodiment of the invention relates to the technical field of communication, in particular to a telephone transfer method and electronic equipment.
Background
With the rapid development of the communications industry, the use of electronic devices, such as: the mobile phone contacts the target contact person, which becomes an essential part of people's daily life.
At present, in order to facilitate a user to contact with a target contact person, the user stores telephone number information of the target contact person in a mobile phone address book in advance, and then when the user wants to contact the other party in a mobile phone calling mode, the user only needs to open the mobile phone address book and click the telephone number information of the other party.
However, in practical applications, if the mobile phone of the user is out of power, damaged, stolen, or the like, and cannot be used, and the user needs to contact the target contact at the moment, the user can only temporarily use the mobile phone of another person to contact the corresponding target contact, but the user can only remember the phone number information of the user and cannot remember the phone number information of the target contact, so that the user still cannot contact the corresponding target contact through the mobile phone.
Disclosure of Invention
The embodiment of the invention provides a new technical scheme for transferring a call, which can solve the problem that the opposite side can be contacted in a way of making a call by a mobile phone even if the phone number information of a target contact person to be contacted is forgotten under the condition of using the mobile phone of another person.
In order to solve the technical problem, the invention is realized as follows: a method of call forwarding, comprising:
connecting the call of the transfer user;
determining the telephone number information of a transferred user according to the input information of the telephone, wherein the input information comprises the identity information of the transferred user and the identification information of the transferred user;
and transferring the telephone to the transferred user according to the determined telephone number information of the transferred user.
In a first aspect, an embodiment of the present invention further provides an electronic device, including:
the connection module is used for connecting the call of the transfer user;
the determining module is used for determining the telephone number information of the transferred user according to the input information of the telephone, wherein the input information comprises the identity information of the transferred user and the identification information of the transferred user;
and the transfer module is used for transferring the telephone to the transferred user according to the determined telephone number information of the transferred user.
In a second aspect, an embodiment of the present invention provides a cloud server, which includes a processor, a memory, and a computer program stored on the memory and executable on the processor, where the computer program, when executed by the processor, implements the steps of the telephone call forwarding method.
In a third aspect, an embodiment of the present invention provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements the steps of the telephone transfer method.
In the embodiment of the invention, the electronic equipment determines the telephone number information of the transferred user by connecting the telephone of the transferred user, according to the identity information of the transferred user and the identification information of the transferred user, which are input by the transferred user, and transfers the telephone to the transferred user according to the telephone number information. The method and the system can realize that the transfer user can contact the other party in a way of making a call through the mobile phone even if forgetting the phone number information of the target contact person to be contacted under the condition of using the mobile phone of the other party.
Further features of embodiments of the invention and advantages thereof will become apparent from the following detailed description of exemplary embodiments thereof, which is to be read in connection with the accompanying drawings.
Drawings
Fig. 1 is a process diagram of a telephone call transfer method according to an embodiment of the present invention;
fig. 2 is a schematic structural diagram of an electronic device according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a hardware structure of an electronic device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
An embodiment of the present invention provides a telephone transfer method, which is applied to an electronic device, and as shown in fig. 1, the method includes the following steps:
s101: and connecting the call of the transfer user.
In practical application, in order to facilitate a user to contact with a target contact person, the user stores the telephone number information of the target contact person in the mobile phone address book in advance, and subsequently, when the user wants to contact the other party through a telephone, the user only needs to open the mobile phone address book and click the telephone number information of the other party.
However, if the mobile phone of the user is out of power, damaged, stolen, and the like, and the user cannot use the mobile phone to contact the other party, and needs to contact the target contact at the moment, the mobile phone of the passerby or the friend can only be temporarily borrowed to contact the corresponding target contact.
Further, since the embodiment of the present invention aims to contact the corresponding target contact by using the mobile phone of another person to transfer the call from the electronic device when the corresponding target contact is contacted, in the embodiment of the present invention, the user first needs to dial the call of the electronic device, that is, the electronic device first needs to connect the call of the user.
It should be noted that, in order to clearly distinguish the user making a call and the user receiving a call according to the embodiment of the present invention, in the embodiment of the present invention, the user making a call is defined as a transfer user, and the user receiving a call is defined as a transferred user.
In summary, when the mobile phone of another person is used to contact the corresponding target contact, the electronic device first needs to connect the call of the transfer user, that is, the transfer user inputs the call of the electronic device on the dialing page of the mobile phone, so as to connect to the electronic device.
It should be noted that, because the electronic device needs to transfer the call of the transfer user to the transferred user, in the embodiment of the present invention, the transfer user needs to synchronize the corresponding mobile phone address book to the electronic device in advance, so that the electronic device creates a transfer user set corresponding to the transfer user according to the synchronized mobile phone address book, where the transfer user set includes the identity and the phone number information of the transferred user in the mobile phone address book.
Furthermore, because the electronic device stores the transferred user sets of different users, in the process of creating the transferred user set corresponding to the transferred user, the embodiment of the present invention needs to know not only the identification and the telephone number information of the transferred user in the mobile phone address book, but also the identity information of the transferred user, and subsequently, the identity information of the transferred user can be verified to determine which transferred user set is used to provide the transfer service for the transferred user.
To sum up, when the transfer user synchronizes the corresponding mobile phone address book to the electronic device, the identity information of the transfer user, the identifier of the transferred user in the mobile phone address book and the phone number information thereof all need to be synchronized to the electronic device, and specifically, when the transfer user needs to synchronize the corresponding mobile phone address book to the electronic device, the cloud service synchronous operation can be directly selected in the mobile phone terminal, at the moment, the mobile phone terminal responds to the synchronous operation, an identity information verification interface is displayed to a transfer user, the transfer user inputs self-defined identity information, at the moment, the mobile phone terminal sends the identity information of the transfer user, the identification of the transferred user in the mobile phone address book and the telephone number information of the transferred user to the electronic equipment, and the server can create a transfer user set corresponding to the transfer user according to the identity information of the transfer user sent by the mobile phone terminal, the identification of the transferred user in the mobile phone address book and the telephone number information of the transferred user.
To this end, an embodiment of the present invention provides an implementation manner for creating a transfer user set corresponding to a transfer user, which is specifically as follows:
acquiring the identity information of the transfer user and the telephone number information of the transferred user corresponding to the identity information of the transfer user, creating an association relation between the identity information of the transfer user and the telephone number information of the transferred user corresponding to the identity information of the transfer user, and storing the identification information of the transfer user and the telephone number information of the transferred user and the association relation.
S102: and determining the telephone number information of the forwarded user according to the input information of the telephone.
Furthermore, since the electronic device needs to transfer the call of the transfer user to the transferred user, in the embodiment of the present invention, after the electronic device connects the call of the transfer user, it needs to determine which set of transferred users is used to provide the call transfer service for the transfer user, and also needs to know which set of transferred users transfers the call to the transfer user.
Based on this, after the call of the transfer user is connected, the embodiment of the present invention first needs to acquire the input information of the transfer user, that is, the identity information of the transfer user and the identification information of the transferred user, and then determines the telephone number information of the transferred user according to the input information of the call.
Furthermore, in order to improve the efficiency of the telephone transfer service, the embodiment of the invention can firstly prompt the transfer user to input identity information, subsequently, the electronic equipment firstly verifies the identity of the transfer user according to the identity information input by the transfer user, when the identity verification is passed, the transfer user set corresponding to the transfer user is called, the identification information of the transfer user is obtained, the transfer telephone service is provided for the transfer user, and when the identity verification is not passed, the transfer user does not open the telephone transfer service, so that the telephone transfer service cannot be provided for the transfer user.
Specifically, whether the identity information of the transfer user is consistent with the reserved identity information or not is verified according to the identity information of the transfer user, the identification information of the transferred user is obtained under the condition that the identity information of the transfer user is consistent with the reserved identity information, and the telephone number information of the transferred user is determined according to the identification information of the transferred user.
It should be noted that, in the above embodiment, the identity information of the transfer user is obtained first, and only when the identity information of the transfer user is consistent with the reserved identity information, the identification information of the transferred user is obtained continuously, and if the identity information of the transfer user is inconsistent with the reserved identity information, the identification information of the transferred user is not obtained continuously, so that the efficiency of the telephone transfer service can be improved.
In the process of acquiring the identification information of the transferred user, the embodiment of the invention can prompt the user to input the identification information of the transferred user through the mobile phone terminal, the user can directly speak the identification information of the transferred user in the telephone, and subsequently, the electronic equipment can analyze the telephone voice sent by the transferred user after receiving the telephone voice sent by the transferred user, and extract the identification information of the transferred user from the telephone voice through a voice recognition algorithm.
Further, since the dialed user set corresponding to the identity information of the forwarding user is already known according to the identity information of the forwarding user, an embodiment of the present invention provides an implementation manner for determining the phone number information of the dialed user according to the identity information of the dialed user, which is specifically as follows:
and according to the identification information of the transferred user, determining the telephone number information of the transferred user in a pre-established transferred user set corresponding to the identity information of the transferred user.
It should be noted here that the set of diverted users includes: the identification information of the transferred user, the telephone number information of the transferred user, the identity information of the transferred user and the corresponding association relationship between the identification information and the telephone number information of the transferred user.
S103: and transferring the telephone to the transferred user according to the determined telephone number information of the transferred user.
Furthermore, after the telephone number information of the transferred user is determined, the telephone can be directly transferred to the transferred user, so that the transferred user can directly contact with the transferred user through the telephone.
By the method, the transfer user can contact the other party by a mobile phone calling mode even if forgetting the phone number information of the target contact to be contacted under the condition of using the mobile phone of the other party, and the whole process does not need to consume related financial resources and has high real-time performance.
In practical application, in the process that a call forwarding user uses a mobile phone of another person to contact a call of a called user, the situation that the call of the called user is rejected as a harassing call due to the fact that an incoming call display is a strange number may exist, therefore, in the embodiment of the invention, the call forwarding user can forward the call to the called user and send a call forwarding notification message to the called user, so that the intention of the call forwarding user is explained, the called user is informed that the call of the calling user is dialed by using the mobile phone of another person, and the situation that the call of the called user is rejected as a harassing call due to the fact that the incoming call display is a strange number is avoided.
Further, in the embodiment of the present invention, the manner of characterizing the identity information may be any one of character verification code information, face image information, or fingerprint information, which is not described herein any more.
The above is a method for transferring a telephone call provided in an embodiment of the present invention, and based on this, an embodiment of the present invention further provides an electronic device, as shown in fig. 2, where the electronic device includes:
a connection module 201, configured to connect a call of a transfer user;
a determining module 202, configured to determine phone number information of a dialed user according to input information of the phone, where the input information includes identity information of the dialed user and identification information of the dialed user;
and the transfer module 203 is used for transferring the telephone to the transferred user according to the determined telephone number information of the transferred user.
The determining module 202 is specifically configured to verify whether the identity information of the transfer user is consistent with the reserved identity information according to the identity information of the transfer user; under the condition that the identity information of the transfer user is consistent with the reserved identity information, acquiring the identification information of the transferred user; and determining the telephone number information of the transferred user according to the identification information of the transferred user.
The determining module 202 is further configured to obtain phone voice information of the transfer user; and extracting the identification information of the transferred user from the telephone voice information.
The determining module 202 is specifically configured to determine, according to the identification information of the dialed user, phone number information of the dialed user in a dialed user set corresponding to the identity information of the dialed user, where the dialed user set is created in advance; the set of transferred users includes: the identification information of the transferred user, the telephone number information of the transferred user, the identity information of the transferred user and the corresponding association relationship between the identification information and the telephone number information of the transferred user.
The electronic device further includes:
a creating module 204, configured to obtain identity information of the transfer user input by the transfer user, and identification information and phone number information of a transferred user corresponding to the identity information; creating the association relationship between the identity information of the transfer user and the corresponding identification information and telephone number information of the transferred user; and storing the identification information of the transfer user, the telephone number information of the transferred user and the association relationship.
By the electronic equipment, the transfer user can contact the other party by a mobile phone calling mode even if forgetting the phone number information of the target contact to be contacted under the condition of using the mobile phone of the other party, and the whole process does not need to consume related financial resources and is high in real-time performance.
Fig. 3 is a schematic diagram of a hardware structure of an electronic device implementing various embodiments of the present invention.
The electronic device 300 includes, but is not limited to: radio frequency unit 301, network module 302, audio output unit 303, input unit 304, sensor 305, display unit 306, user input unit 307, interface unit 308, memory 309, processor 310, and power supply 311. Those skilled in the art will appreciate that the electronic device configuration shown in fig. 3 does not constitute a limitation of the electronic device, and that the electronic device may include more or fewer components than shown, or combine certain components, or a different arrangement of components.
The radio frequency unit 301 is used for connecting a call of a transfer user;
a processor 310, configured to determine phone number information of a dialed user according to input information of the phone, where the input information includes identity information of the dialed user and identification information of the dialed user;
by the electronic equipment, the transfer user can contact the other party by a mobile phone calling mode even if forgetting the phone number information of the target contact to be contacted under the condition of using the mobile phone of the other party, and the whole process does not need to consume related financial resources and is high in real-time performance.
It should be understood that, in the embodiment of the present invention, the radio frequency unit 301 may be used for receiving and sending signals during a message sending and receiving process or a call process, and specifically, receives downlink data from a base station and then processes the received downlink data to the processor 310; in addition, the uplink data is transmitted to the base station. In general, radio frequency unit 301 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like. In addition, the radio frequency unit 301 can also communicate with a network and other devices through a wireless communication system.
The electronic device provides wireless broadband internet access to the user via the network module 302, such as assisting the user in sending and receiving e-mails, browsing web pages, and accessing streaming media.
The audio output unit 303 may convert audio data received by the radio frequency unit 301 or the network module 302 or stored in the memory 309 into an audio signal and output as sound. Also, the audio output unit 303 may also provide audio output related to a specific function performed by the electronic apparatus 300 (e.g., a call signal reception sound, a message reception sound, etc.). The audio output unit 303 includes a speaker, a buzzer, a receiver, and the like.
The input unit 304 is used to receive audio or video signals. The input Unit 304 may include a Graphics Processing Unit (GPU) 3041 and a microphone 3042, and the Graphics processor 3041 processes image data of a still picture or video obtained by an image capturing apparatus (e.g., a camera) in a video capturing mode or an image capturing mode. The processed image frames may be displayed on the display unit 306. The image frames processed by the graphic processor 3041 may be stored in the memory 309 (or other storage medium) or transmitted via the radio frequency unit 301 or the network module 302. The microphone 3042 may receive sounds and may be capable of processing such sounds into audio data. The processed audio data may be converted into a format output transmittable to a mobile communication base station via the radio frequency unit 301 in case of the phone call mode.
The electronic device 300 also includes at least one sensor 305, such as a light sensor, motion sensor, and other sensors. Specifically, the light sensor includes an ambient light sensor that adjusts the brightness of the display panel 3061 according to the brightness of ambient light, and a proximity sensor that turns off the display panel 3061 and/or the backlight when the electronic device 300 is moved to the ear. As one type of motion sensor, an accelerometer sensor can detect the magnitude of acceleration in each direction (generally three axes), detect the magnitude and direction of gravity when stationary, and can be used to identify the posture of an electronic device (such as horizontal and vertical screen switching, related games, magnetometer posture calibration), and vibration identification related functions (such as pedometer, tapping); the sensors 305 may also include fingerprint sensors, pressure sensors, iris sensors, molecular sensors, gyroscopes, barometers, hygrometers, thermometers, infrared sensors, etc., which are not described in detail herein.
The display unit 306 is used to display information input by the user or information provided to the user. The Display unit 306 may include a Display panel 3061, and the Display panel 3061 may be configured in the form of a Liquid Crystal Display (LCD), an Organic Light-Emitting Diode (OLED), or the like.
The user input unit 307 may be used to receive input numeric or character information and generate key signal inputs related to user settings and function control of the electronic device. Specifically, the user input unit 307 includes a touch panel 3071 and other input devices 3072. The touch panel 3071, also referred to as a touch screen, may collect touch operations by a user on or near the touch panel 3071 (e.g., operations by a user on or near the touch panel 3071 using a finger, a stylus, or any suitable object or attachment). The touch panel 3071 may include two parts of a touch detection device and a touch controller. The touch detection device detects the touch direction of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch sensing device, converts the touch information into touch point coordinates, sends the touch point coordinates to the processor 310, and receives and executes commands sent by the processor 310. In addition, the touch panel 3071 may be implemented using various types, such as resistive, capacitive, infrared, and surface acoustic wave. The user input unit 307 may include other input devices 3072 in addition to the touch panel 3071. Specifically, the other input devices 3072 may include, but are not limited to, a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, and a joystick, which are not described herein.
Further, the touch panel 3071 may be overlaid on the display panel 3061, and when the touch panel 3071 detects a touch operation on or near the touch panel, the touch operation is transmitted to the processor 310 to determine the type of the touch event, and then the processor 310 provides a corresponding visual output on the display panel 3061 according to the type of the touch event. Although the touch panel 3071 and the display panel 3061 are shown as two separate components in fig. X to implement the input and output functions of the electronic device, in some embodiments, the touch panel 3071 and the display panel 3061 may be integrated to implement the input and output functions of the electronic device, which is not limited herein.
The interface unit 308 is an interface for connecting an external device to the electronic apparatus 300. For example, the external device may include a wired or wireless headset port, an external power supply (or battery charger) port, a wired or wireless data port, a memory card port, a port for connecting a device having an identification module, an audio input/output (I/O) port, a video I/O port, an earphone port, and the like. The interface unit 308 may be used to receive input (e.g., data information, power, etc.) from an external device and transmit the received input to one or more elements within the electronic apparatus 300 or may be used to transmit data between the electronic apparatus 300 and the external device.
The memory 309 may be used to store software programs as well as various data. The memory 309 may mainly include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application program required by at least one function (such as a sound playing function, an image playing function, etc.), and the like; the storage data area may store data (such as audio data, a phonebook, etc.) created according to the use of the cellular phone, and the like. Further, the memory 309 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.
The processor 310 is a control center of the electronic device, connects various parts of the whole electronic device by using various interfaces and lines, performs various functions of the electronic device and processes data by operating or executing software programs and/or modules stored in the memory 309 and calling data stored in the memory 309, thereby performing overall monitoring of the electronic device. Processor 310 may include one or more processing units; preferably, the processor 310 may integrate an application processor, which mainly handles operating systems, user interfaces, application programs, etc., and a modem processor, which mainly handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into the processor 310.
The electronic device 300 may further include a power supply 311 (such as a battery) for supplying power to various components, and preferably, the power supply 311 may be logically connected to the processor 310 through a power management system, so as to implement functions of managing charging, discharging, and power consumption through the power management system.
In addition, the electronic device 300 includes some functional modules that are not shown, and are not described in detail herein.
Preferably, an embodiment of the present invention further provides an electronic device, which includes a processor 310, a memory 309, and a computer program stored in the memory 309 and capable of running on the processor 310, where the computer program, when executed by the processor 310, implements each process of the foregoing telephone call forwarding method embodiment, and can achieve the same technical effect, and in order to avoid repetition, details are not described here again.
In addition, the electronic device provided in the embodiment of the present invention may be a cloud server, that is, the electronic device provided in the embodiment of the present invention may implement each process in the method embodiment of fig. 1, and details are not described here to avoid repetition.
[ example of computer-readable Medium ]
The embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements each process of the above-mentioned call forwarding method embodiment, and can achieve the same technical effect, and in order to avoid repetition, details are not repeated here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
While the present invention has been described with reference to the embodiments shown in the drawings, the present invention is not limited to the embodiments, which are illustrative and not restrictive, and it will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the invention as defined in the appended claims.

Claims (10)

1. A telephone transfer method is applied to electronic equipment and is characterized by comprising the following steps:
connecting the call of the transfer user;
determining the telephone number information of a transferred user according to the input information of the telephone, wherein the input information comprises the identity information of the transferred user and the identification information of the transferred user;
and transferring the telephone to the transferred user according to the determined telephone number information of the transferred user.
2. The method of claim 1, wherein determining the phone number information of the dialed user based on the input information of the phone comprises:
under the condition that the identity information of the transfer user is consistent with the reserved identity information, acquiring the identification information of the transferred user;
and determining the telephone number information of the transferred user according to the identification information of the transferred user.
3. The method of claim 2, wherein the obtaining identification information of the dialed user comprises:
acquiring the telephone voice information of the transfer user;
and extracting the identification information of the transferred user from the telephone voice information.
4. The method of claim 2, wherein determining the telephone number information of the dialed user based on the identification information of the dialed user comprises:
according to the identification information of the transferred user, determining the telephone number information of the transferred user in a transferred user set corresponding to the identity information of the transferred user;
wherein the set of transferred users is pre-created;
the set of transferred users includes: the identification information of the transferred user, the telephone number information of the transferred user, the identity information of the transferred user and the corresponding association relationship between the identification information and the telephone number information of the transferred user.
5. The method of claim 4, wherein creating a set of transferred users corresponding to the identity information of the transfer user comprises:
acquiring the identity information of the transfer user input by the transfer user and the corresponding identification information and telephone number information of the transferred user;
creating the association relationship between the identity information of the transfer user and the corresponding identification information and telephone number information of the transferred user;
and storing the identification information of the transfer user, the telephone number information of the transferred user and the association relationship.
6. An electronic device, comprising:
the connection module is used for connecting the call of the transfer user;
the determining module is used for determining the telephone number information of the transferred user according to the input information of the telephone, wherein the input information comprises the identity information of the transferred user and the identification information of the transferred user;
and the transfer module is used for transferring the telephone to the transferred user according to the determined telephone number information of the transferred user.
7. The electronic device according to claim 6, wherein the determining module is specifically configured to verify, according to the identity information of the transfer user, whether the identity information of the transfer user is consistent with the reserved identity information; under the condition that the identity information of the transfer user is consistent with the reserved identity information, acquiring the identification information of the transferred user; and determining the telephone number information of the transferred user according to the identification information of the transferred user.
8. The electronic device of claim 7, wherein the determining module is further configured to obtain phone voice information of the transfer subscriber; and extracting the identification information of the transferred user from the telephone voice information.
9. The electronic device according to claim 7, wherein the determining module is specifically configured to determine, according to the identification information of the dialed user, phone number information of the dialed user in a set of dialed users corresponding to the identity information of the dialed user, where the set of dialed users is created in advance; the set of transferred users includes: the identification information of the transferred user, the telephone number information of the transferred user, the identity information of the transferred user and the corresponding association relationship between the identification information and the telephone number information of the transferred user.
10. The electronic device of claim 9, further comprising:
the creating module is used for acquiring the identity information of the transfer user input by the transfer user, and the identification information and the telephone number information of the transferred user corresponding to the identity information; creating the association relationship between the identity information of the transfer user and the corresponding identification information and telephone number information of the transferred user; and storing the identification information of the transfer user, the telephone number information of the transferred user and the association relationship.
CN202010373183.7A 2020-05-06 2020-05-06 Telephone transfer method and electronic equipment Pending CN111614828A (en)

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1564482A (en) * 2004-03-19 2005-01-12 杭州波导软件有限公司 Mobile communication terminal with distance control function
CN1893482A (en) * 2005-07-04 2007-01-10 中兴通讯股份有限公司 System and method for realizing voice dialling by intelligent network
CN106911840A (en) * 2017-01-16 2017-06-30 奇酷互联网络科技(深圳)有限公司 Mobile terminal and its voice service method and device

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1564482A (en) * 2004-03-19 2005-01-12 杭州波导软件有限公司 Mobile communication terminal with distance control function
CN1893482A (en) * 2005-07-04 2007-01-10 中兴通讯股份有限公司 System and method for realizing voice dialling by intelligent network
CN106911840A (en) * 2017-01-16 2017-06-30 奇酷互联网络科技(深圳)有限公司 Mobile terminal and its voice service method and device

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Application publication date: 20200901