CN111611268A

CN111611268A - Government affair service search processing method and device

Info

Publication number: CN111611268A
Application number: CN202010437229.7A
Authority: CN
Inventors: 韩时通
Original assignee: Tencent Technology Shenzhen Co Ltd
Current assignee: Tencent Technology Shenzhen Co Ltd
Priority date: 2020-05-21
Filing date: 2020-05-21
Publication date: 2020-09-01

Abstract

The invention provides a method and a device for searching and processing government affair service, electronic equipment and a computer readable storage medium; the method comprises the following steps: responding to the acquired key words of the government affair service, and displaying at least one item matched with the key words; wherein, each item has a plurality of transaction areas aggregated; in response to the triggering operation aiming at the target item, aiming at a plurality of transaction areas aggregated in the target item, sequencing the transaction areas and displaying a plurality of buttons in one-to-one correspondence; wherein, the buttons corresponding to the parts of the transaction areas which are sorted in the sorting process at the front are displayed according to a specific display mode; the specific display mode comprises specific display parameters, the specific display parameters are different from default display parameters of buttons corresponding to other transaction areas, and the other transaction areas are transaction areas except part of the transaction areas in the sequence. By the method and the system, the user can quickly locate the required item details, and the user experience of the digital government affair service is improved.

Description

Government affair service search processing method and device

Technical Field

The invention relates to the technical field of digital government affairs, in particular to a method and a device for searching and processing government affair services, electronic equipment and a computer readable storage medium.

Background

The importance of the policy related to the release of Chinese in 2016 requires that a network, namely a government affairs service network, is established as the only online entrance for the user and the government to deal with the affairs, which is self-evident.

However, since each province item is very many and the number of business departments involved is very many, the user cannot know the specific name of the item in the item directory system, and cannot know which business department is responsible for the item, so that when the user transacts the item online in the government service network, most of the users need to search related items (transaction guides) and recommended items through the search of the government service network, and then go to the transaction page through the link in the result.

Disclosure of Invention

Embodiments of the present invention provide a method and an apparatus for search processing of a government affair service, an electronic device, and a computer-readable storage medium, which enable a user to quickly locate required event details, and improve user experience of the digital government affair service.

The technical scheme of the embodiment of the invention is realized as follows:

the embodiment of the invention provides a searching and processing method of government affair service, which comprises the following steps:

responding to the acquired key words of the government affair service, and displaying at least one item matched with the key words;

wherein each of the transactions has aggregated a plurality of transaction areas;

in response to a trigger operation aiming at a target item, aiming at a plurality of transaction areas aggregated in the target item, sequencing the transaction areas and displaying a plurality of buttons in one-to-one correspondence;

wherein, the buttons corresponding to the parts of the transaction areas which are sorted in the sorting process at the front are displayed according to a specific display mode;

the specific display mode comprises specific display parameters, the specific display parameters are different from default display parameters of buttons corresponding to other transaction areas, and the other transaction areas are transaction areas except the part of transaction areas in the sequence.

An embodiment of the present invention provides a search processing apparatus for government affairs services, including:

the response module is used for responding to the acquired keywords of the government affair service;

the display module is used for displaying at least one item matched with the keyword;

the response module is also used for responding to the trigger operation aiming at the target item;

the display module is further configured to sort the multiple transaction areas and display a plurality of buttons corresponding to one another for the multiple transaction areas aggregated in the target item;

In the above solution, the apparatus further includes a query module, configured to query, from a transaction index repository, a plurality of transactions matched with the keyword and associated transaction areas; the device also comprises a merging module used for merging the items with the same name in the plurality of items; wherein, the merged items are aggregated into a plurality of related transaction areas.

In the foregoing solution, the specific display parameter includes at least one of: a specific size, a specific color, a specific display background; when the specific display parameter comprises the specific size, the specific size is larger than the default size of the button corresponding to the other transaction area; when the specific display parameter comprises the specific color, the specific color is different from the default color of the button corresponding to the other transaction area; when the specific display parameter includes the specific display background, the default display parameter of the button corresponding to the other transaction area does not have the specific display background.

In the above scheme, the apparatus further comprises an obtaining module, configured to obtain a user type for submitting the keyword; the device also comprises a screening module used for screening the plurality of handling areas according to the user types to obtain the handling areas which can be processed by the user types in the plurality of handling areas; wherein the transaction area capable of accepting the user type is used for the sorting.

In the above scheme, the obtaining module is further configured to obtain a current geographic location of the user; the sorting module is further configured to sort the plurality of handling areas in an ascending order according to the distances between the geographic location and the plurality of handling areas.

In the above scheme, the obtaining module is further configured to obtain historical access data of a plurality of transaction areas corresponding to each item; the sequencing module is also used for sequencing the access frequency of the plurality of transaction areas of each item in a descending order according to the historical access data.

In the above scheme, the obtaining module is further configured to obtain historical access data of a plurality of transaction areas corresponding to each item from a block chain network; the ordering module is further configured to invoke an intelligent contract in the blockchain network, so that the intelligent contract performs the following operations: and according to the historical access data, performing descending order sorting of the access frequency on the plurality of transaction areas of each item.

In the above solution, the response module is further configured to respond to a trigger operation for a target button; the display module is further configured to display, for a transaction area associated with the target button, first-class item details for transacting the target item in the transaction area and a plurality of first-class item detail buttons corresponding to one another; wherein the first type of transaction details includes at least one of: the process flow, the required materials, the place of the process, and the process conditions.

In the above scheme, the display module is further configured to display a second item detail button; the response module is also used for responding to the triggering operation of the second type item detail button; the display module is also used for displaying second type of item details of the target items transacted in the transaction area; wherein the second type of transaction details includes at least one of: the transaction types, the acceptance range, the transaction time limit, the online transaction process and the offline transaction process.

An embodiment of the present invention provides an electronic device, including:

a memory for storing executable instructions;

and the processor is used for realizing the searching processing method of the government affair service provided by the embodiment of the invention when the executable instructions stored in the memory are executed.

An embodiment of the present invention provides a computer-readable storage medium, which stores executable instructions for causing a processor to execute the method for performing a search process of a government affair service according to an embodiment of the present invention.

The embodiment of the invention has the following beneficial effects:

through merging the items with the same name, the user can quickly position the target item to be transacted, and then the user is guided to select the target transaction area in a graphical mode, so that the final item details are quickly found, the time for the user to find the required item details is greatly shortened, and the user experience of the digital government affair service is improved.

Drawings

FIG. 1 is an alternative architectural diagram of a search processing system for government services provided by an embodiment of the present invention;

fig. 2 is an alternative structural diagram of a terminal according to an embodiment of the present invention;

fig. 3 is an alternative flow chart of the searching processing method of the government affairs service according to the embodiment of the invention;

fig. 4 is a schematic flow chart of another alternative method for processing a search of a government affairs service according to an embodiment of the present invention;

FIG. 5 is a schematic flow chart of yet another alternative method for searching government affairs services according to the embodiment of the present invention;

fig. 6 is a schematic view of a search result presentation page of a government service provided by the related art;

FIG. 7 is a schematic diagram of a search result presentation page of a government service provided by an embodiment of the present invention;

fig. 8 is a schematic diagram of multiple administrative divisions associated with a presentation item according to an embodiment of the present invention;

fig. 9 is a schematic diagram illustrating a plurality of lower administrative divisions under which administrative divisions belong according to an embodiment of the present invention;

FIG. 10 is a schematic diagram of details of a presentation item provided by an embodiment of the present invention;

FIG. 11 is a schematic diagram of a text details page of event details provided by an embodiment of the invention;

fig. 12 is a schematic diagram of a text detail page of event details provided by an embodiment of the present invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail with reference to the accompanying drawings, the described embodiments should not be construed as limiting the present invention, and all other embodiments obtained by a person of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

In the following description, reference is made to "some embodiments" which describe a subset of all possible embodiments, but it is understood that "some embodiments" may be the same subset or different subsets of all possible embodiments, and may be combined with each other without conflict.

Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. The terminology used herein is for the purpose of describing embodiments of the invention only and is not intended to be limiting of the invention.

Before further detailed description of the embodiments of the present invention, terms and expressions mentioned in the embodiments of the present invention are explained, and the terms and expressions mentioned in the embodiments of the present invention are applied to the following explanations.

1) A government affair service network and a portal for users to transact affairs online are generally established by each provincial administration according to national requirements and by combining local actual conditions, and generally comprise homepages, personal services, legal services, political-civil interaction, efficiency supervision, good and bad comments and other national specified columns and some local characteristics.

2) The item catalog and the basis of the work development of the government department are compiled by the country, then are sent to the province step by step, and then are refined or newly added by the province according to the situation and then are sent to the city, county or street and the like. The transaction directory is a tree structure, the non-leaf nodes are general directories, and the leaf nodes are called transactions, also called implementation lists or transaction guides.

3) The item catalog system realizes the application of item catalog compilation.

4) Matters, also called office guides or implementation lists, are the basis for government development.

5) Administrative divisions, which are simply called administrative divisions, are divisions of regions that are executed by countries for hierarchical management. Plaintext prescription of the constitution of the people's republic of China:

dividing the whole country into provinces, autonomous regions and direct prefectures;

(II) the province and the municipality are divided into states, counties and cities;

the counties and the autonomous counties are divided into villages, national villages and towns. The direct prefecture city and the larger city are divided into districts and counties. The autonomous states are divided into county, autonomous county and city. Autonomous regions, states and counties are all national and autonomous places. The country also sets up special administrative districts when necessary. The administrative division is composed of a tree structure.

The government services network is of self-evident importance as the only online portal for users and governments to transact business.

However, in the embodiment of the present invention, it is found that, since there are many provinces and many business departments involved, when a user transacts an event online in a government affairs service network, the user may not know the specific name of the event in the event directory system, nor know which business department is responsible for the event, so that the user can only retrieve related events and recommended events by searching in the government affairs service network, and then find a required transaction page through a link in the result. In addition, since the item placement levels of each province are different, for example, some items are placed in the city, some items are placed in the district, and some items are even placed in the street, if a common retrieval and presentation manner is used, the same item (i.e. the item with the same name) occupies a plurality of layouts, and the user cannot quickly locate the required transaction page.

In view of the above problems, embodiments of the present invention provide a method, an apparatus, an electronic device, and a computer-readable storage medium for search processing of a government affair service, which enable a user to quickly locate required details, and improve user experience of the digital government affair service.

An exemplary application of the search processing device for the government affairs service provided by the embodiment of the present invention is described below, and the device provided by the embodiment of the present invention may be implemented as various types of user terminals such as a notebook computer, a tablet computer, a desktop computer, a set-top box, a mobile device (e.g., a mobile phone, a portable music player, a personal digital assistant, a dedicated messaging device, a portable game device), and the like.

Referring to fig. 1, fig. 1 is an alternative architecture diagram of a search processing system 100 for government affairs services according to an embodiment of the present invention, in order to enable a user to quickly locate required details of an event, a terminal 400 is connected to a server 200 through a network 300, and the network 300 may be a wide area network or a local area network, or a combination of both.

As shown in fig. 1, a user submits a keyword for a government affairs service through a client 410 operating on a terminal 400, and then the client 410 transmits the keyword submitted by the user to a server 200 through a network 300. After receiving the keyword sent by the client 410, the server 200 searches the item index library according to the received keyword, and returns a plurality of items matched with the keyword obtained by the search to the client 410 through the network 300. After receiving the multiple items returned by the server 200, the client 410 merges the items with the same name in the multiple items, and displays at least one merged item; wherein each transaction aggregates multiple transaction areas. Subsequently, when the client 410 receives a trigger operation of the user for the target item, a plurality of buttons corresponding to one are displayed for a plurality of transaction areas aggregated in the target item. Finally, when the client 410 receives a trigger operation of the user for the target button, the item details of the target item transacted in the transaction area are displayed for the transaction area associated with the target button.

In some embodiments, the server 200 may be an independent physical server, may also be a server cluster or a distributed system formed by a plurality of physical servers, and may also be a cloud server providing basic cloud computing services such as a cloud service, a cloud database, cloud computing, a cloud function, cloud storage, a network service, cloud communication, a middleware service, a domain name service, a security service, a CDN, and a big data and artificial intelligence platform. The terminal 400 may be, but is not limited to, a smart phone, a tablet computer, a notebook computer, a desktop computer, a smart speaker, a smart watch, and the like. The terminal 400 and the server 200 may be directly or indirectly connected through wired or wireless communication, and the embodiment of the present invention is not limited thereto.

Referring to fig. 2, fig. 2 is a schematic structural diagram of a search processing device for a government affairs service according to an embodiment of the present invention. Taking a search processing device of a government affairs service as an example of a terminal 400, the terminal 400 shown in fig. 2 includes: at least one processor 410, memory 450, at least one network interface 420, and a user interface 430. The various components in the terminal 400 are coupled together by a bus system 440. It is understood that the bus system 440 is used to enable communications among the components. The bus system 440 includes a power bus, a control bus, and a status signal bus in addition to a data bus. For clarity of illustration, however, the various buses are labeled as bus system 440 in fig. 2.

The Processor 410 may be an integrated circuit chip having Signal processing capabilities, such as a general purpose Processor, a Digital Signal Processor (DSP), or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, or the like, wherein the general purpose Processor may be a microprocessor or any conventional Processor, or the like.

The user interface 430 includes one or more output devices 431, including one or more speakers and/or one or more visual displays, that enable the presentation of media content. The user interface 430 also includes one or more input devices 432, including user interface components that facilitate user input, such as a keyboard, mouse, microphone, touch screen display, camera, other input buttons and controls.

The memory 450 may be removable, non-removable, or a combination thereof. Exemplary hardware devices include solid state memory, hard disk drives, optical disk drives, and the like. Memory 450 optionally includes one or more storage devices physically located remote from processor 410.

The memory 450 includes either volatile memory or nonvolatile memory, and may include both volatile and nonvolatile memory. The nonvolatile Memory may be a Read Only Memory (ROM), and the volatile Memory may be a Random Access Memory (RAM). The memory 450 described in embodiments herein is intended to comprise any suitable type of memory.

In some embodiments, memory 450 is capable of storing data, examples of which include programs, modules, and data structures, or a subset or superset thereof, to support various operations, as exemplified below.

An operating system 451, including system programs for handling various basic system services and performing hardware-related tasks, such as a framework layer, a core library layer, a driver layer, etc., for implementing various basic services and handling hardware-based tasks;

a network communication module 452 for communicating to other computing devices via one or more (wired or wireless) network interfaces 420, exemplary network interfaces 420 including: bluetooth, wireless compatibility authentication (WiFi), and Universal Serial Bus (USB), etc.;

a presentation module 453 for enabling presentation of information (e.g., user interfaces for operating peripherals and displaying content and information) via one or more output devices 431 (e.g., display screens, speakers, etc.) associated with user interface 430;

an input processing module 454 for detecting one or more user inputs or interactions from one of the one or more input devices 432 and translating the detected inputs or interactions.

In some embodiments, the apparatus provided by the embodiments of the present invention may be implemented in software, and fig. 2 shows a search processing apparatus 455 of government affairs service stored in the memory 450, which may be software in the form of programs and plug-ins, and includes the following software modules: a response module 4551 and a display module 4552, which are logical and thus may be arbitrarily combined or further split depending on the functions implemented. The functions of the respective modules will be explained below.

In other embodiments, the apparatus provided by the embodiment of the present invention may be implemented in hardware, and as an example, the search processing apparatus 455 of the government service provided by the embodiment of the present invention may be a processor in the form of a hardware decoding processor, which is programmed to execute the search processing method of the government service provided by the embodiment of the present invention, for example, the processor in the form of the hardware decoding processor may be one or more Application Specific Integrated Circuits (ASICs), DSPs, Programmable Logic Devices (PLDs), Complex Programmable Logic Devices (CPLDs), Field Programmable Gate Arrays (FPGAs), or other electronic components.

In the following, an exemplary application of the search processing device for government affairs services provided by the embodiment of the present invention is described as an example, in which a client running in a terminal implements the search processing method for government affairs services provided by the embodiment of the present invention.

Here, the client may be a dedicated client of a government affairs service; or a browser which presents the search results of the government affairs service in the form of a web page; it may also be various web applications (e.g., social network APP) running a government services query applet, including a browser environment running a government services search and results presentation.

Referring to fig. 3, fig. 3 is a schematic flow chart of an alternative method for processing a search of a government affairs service according to an embodiment of the present invention, which will be described with reference to the steps shown in fig. 3.

In step S101, the client responds to the acquired keyword of the government affairs service.

In some embodiments, after receiving a keyword of a government affair service input by a user, a client sends the keyword input by the user to a server, the server queries a plurality of items matched with the keyword and associated transaction areas from an item index library according to the keyword, and then the server returns the plurality of items and associated transaction areas obtained by the query to the client. Here, the keyword of the government affair service may be manually input by the user in a graphical interface of the client, or may be voice input.

For example, taking a client as a dedicated client of the government affairs service as an example, an application program for providing a query of the government affairs service may be installed in the user terminal, where the application program includes an application component for assisting the application program to provide a search function, and the application component and the application program cooperate to provide the query service of the government affairs service for the user. For example, the application component first obtains a keyword of a government affairs service, such as "talent introduction", input by the user on a page of the application program through an interface with the application program, and then, after obtaining the keyword input by the user, the application component carries the keyword in a search request message and sends the search request message to the server. The server executes a search operation according to the keywords carried in the received search request message (namely, the server searches in the item index library according to the keyword 'talent introduction' to obtain items matched with the 'talent introduction' and associated transaction areas), and returns search result data to the application component through a search request response message.

For example, taking a client as a browser as an example, a user first logs in a government affairs service network through the browser, and then inputs a keyword of a government affairs service to be queried in a search box provided by the government affairs service network, for example, the user may input "house accumulation amount" in the search box provided by the government affairs service network, and then the browser sends a search request carrying the keyword input by the user to a server to obtain a plurality of items matching the "house accumulation amount" and associated transaction areas.

In step S102, the client displays at least one item matching the keyword; wherein each transaction has a plurality of transaction areas aggregated.

In some embodiments, after receiving the multiple items matched with the keyword and the associated transaction areas returned by the server, the client may first merge the items with the same name in the multiple items and then display the items.

For example, taking a client as a dedicated client of the government affairs service as an example, the application component may receive a search request response message returned by the server, where the search request response message carries a plurality of items matching the keyword and the associated transaction area. Upon receiving the plurality of items matching the keyword and the associated transaction area, the application component may merge the items of the plurality of items having the same name and provide the merged plurality of items to the application to display the merged result in the page of the application.

For example, taking the keyword of the government affairs service as "talent introduction", the application component may receive multiple matched search results such as "talent introduction by talent service center in development area of high and new technology industries in Shenzhen city", "talent introduction by Ministry of famous city and belief area", "talent introduction by Huizhou city", "talent introduction by social security office in Zhuhai city and" talent introduction by social transaction office in Tiehai district "returned by the server, and then merge the search results and send the merged result to the application program so as to only show one search result of" talent introduction "in the page of the application program, wherein the search result aggregates the multiple transaction areas.

According to the embodiment of the invention, the items with the same name in the plurality of items returned by the server are combined, so that the user can quickly locate the required target item, the time for the user to search the required item details is shortened, and the user experience of the digital government affair service is improved.

In step S103, the client responds to a trigger operation for the target item.

In some embodiments, after the graphical interface of the client displays at least one item matching the keyword, the user may perform a click operation on a target item displayed on the graphical interface of the client, and the client responds to the click operation of the user on the target item and performs a subsequent operation.

For example, after the search result of "talent introduction" is shown in the page of the application program, the user may click on the search result of "talent introduction", and the application program executes subsequent operations in response to the click on the search result of "talent introduction".

In step S104, the client sorts the multiple transaction areas for the multiple transaction areas aggregated in the target item, and displays multiple buttons in one-to-one correspondence; wherein, the buttons corresponding to the parts of the transaction areas which are sorted in the front in the sorting are displayed according to a specific display mode; the specific display mode comprises specific display parameters, the specific display parameters are different from default display parameters of buttons corresponding to other transaction areas, and the other transaction areas are transaction areas except the part of transaction areas in the sequence.

In some embodiments, after receiving a triggering operation of a user for a target item, a client displays a plurality of buttons corresponding to one another for a plurality of transaction areas aggregated in the target item.

For example, still taking the above-mentioned "talent introduction" as an example, after receiving the click operation of the user on "talent introduction", the client displays a plurality of one-to-one corresponding buttons (i.e., displays four buttons corresponding to Shenzhen city, Maotai city, Huizhou city and Zhuhai city) in the plurality of transaction regions aggregated by "talent introduction" (assuming that the plurality of transaction regions aggregated by "talent introduction" includes Shenzhen city, Maotai city, Huizhou city and Zhuhai city).

In some embodiments, ordering the aggregated multiple transaction regions in the target transaction may be accomplished by: and acquiring the current geographical position of the user, and sequencing the transaction areas in an ascending order according to the current geographical position of the user and the distance between the transaction areas aggregated in the target item.

For example, still taking the above-mentioned "talent introduction" as an example, first the Location-based service (LBS) acquires the geographic Location where the user is currently located, and assuming that the acquired user is currently located in the south mountain area, then the distances between the south mountain area and shenzhen city, maofen city, huizhou city and zhuhai city are calculated, and the shenzhen city, maofen city, huizhou city and zhuhai city are sorted from near to far according to the distances. And for the Shenzhen city nearest to the southern mountain area, displaying the button corresponding to the Shenzhen city according to a specific display mode. For example, the size of the button corresponding to Shenzhen city can be increased, or the button corresponding to Shenzhen city can be filled with a specific color, the background of the button corresponding to Shenzhen city can be highlighted, and the like.

In other embodiments, sorting the aggregated transaction regions in the target transaction may be further implemented by: acquiring historical access data of a plurality of transaction areas corresponding to each item; and according to the historical access data, performing descending order of the access frequency on the plurality of transaction areas corresponding to each item.

For example, still taking the "talent introduction" as an example, historical access data of the user for a plurality of transaction regions corresponding to the service of "talent introduction" may be obtained first, and assuming that the number of times the user accessed the talent introduction in shenzhen city is 30, the number of times the user accessed the talent introduction in zhui city is 20, the number of times the user accessed the talent introduction in huizhou city is 5, and the number of times the user accessed the talent introduction in mao city is 0, the transaction regions aggregated by "talent introduction" are sorted into zhen city, zhui city, huizhou city, and mao city. And displaying the button corresponding to the Shenzhen city according to a specific display mode.

In some embodiments, the particular display parameters may include a particular size, a particular color, a particular display background, and the like; when the specific display parameter comprises a specific size, the specific size is larger than the default size of the buttons corresponding to other transaction areas; when the specific display parameter comprises a specific color, the specific color is different from the default color of the buttons corresponding to other transaction areas; when the specific display parameter includes the specific display context, the default display parameter of the button corresponding to the other transaction area does not have the specific display context.

For example, still taking the "talent introduction" as an example, the historical access data of the user may also be obtained first, assuming that the user has accessed 20 times of the items related to shenzhen city, 10 times of the items related to zhui city, 2 times of the items related to huizhou city, and 0 times of the items related to maotan city within a certain past time (for example, after one month or half year), which indicates that the user has cared about the items related to shenzhen city and zhui city, and may want to go to shenzhen city or zhui city for working, when the user inquires about the political service of "talent introduction", the aggregated transaction regions of "talent introduction" are arranged into shenzhen city, zhui city, huizhou city, maotan city, and buttons corresponding to shenzhen city and gunui city respectively are displayed in a specific display manner. For example, the button corresponding to Shenzhen city is increased by 1.5 times compared with the button corresponding to Huizhou city, and the button corresponding to Zhuhai city is increased by 1.2 times compared with the button corresponding to Huizhou city; or setting the button corresponding to Shenzhen city to be dark red, setting the button corresponding to Zhuhai city to be pink, and setting the buttons corresponding to other regions to be white; or setting the backgrounds of the buttons corresponding to the Shenzhen city and the Zhen city to be highlighted, and setting the backgrounds of the buttons corresponding to other regions not to be highlighted.

It should be noted that the specific size, the specific color, and the specific display background may be set separately or simultaneously, and the embodiment of the present invention is not limited.

In some embodiments, the search processing method for government affairs services provided by the embodiments of the present invention may also be implemented in combination with a block chain technology.

A blockchain refers to a storage structure of encrypted, chained transactions formed from blocks. The system is a shared database, and data or information stored in the shared database has the characteristics of being unforgeable, traceable and maintained collectively.

An exemplary application of the blockchain network is described below by taking an example in which the server uploads the historical access data of the user to the blockchain network for storage.

Firstly, when the server sends the historical access data of the user to the blockchain network, a corresponding transaction is generated, and the transaction comprises the following steps: the intelligent contract required to be called for historical access data of uplink users and parameters transferred to the intelligent contract; the transaction also includes the server's digital certificate, a signed digital signature, and broadcasts the transaction to the consensus nodes in the blockchain network.

And then, when the common identification node in the block chain network receives the transaction, verifying the digital certificate and the digital signature carried by the transaction, and after the verification is successful, confirming whether the business body has the transaction authority or not according to the identity of the business body carried in the transaction, wherein any one of the digital signature and the authority verification judgment can cause the transaction failure. After successful verification, the consensus node signs its own digital signature (e.g., by encrypting a digest of the transaction using the node's private key) and continues to broadcast in the blockchain network.

And then, after the consensus node in the block chain network receives the transaction which is successfully verified, filling the transaction into a new block and broadcasting. When a new block is broadcasted by a consensus node in the block chain network, the new block is verified, for example, whether a digital signature of a transaction in the new block is valid is verified, if the verification is successful, the new block is added to the tail part of the block chain stored in the new block, a state database is updated according to the transaction result, and the transaction in the new block is executed: for submitted transactions storing historical access data of the user, key-value pairs comprising the historical access data of the user are added to the status database.

An exemplary application of the blockchain network is described below by taking an example in which the client queries the historical access data of the user in the blockchain network.

In some embodiments, the authority of the client is verified first, when the client has the authority to initiate the query of the historical access data of the user, a transaction for querying the historical access data of the user can be generated by the client and submitted into the blockchain network, the transaction is executed from the consensus node to query the historical access data of the corresponding user from the state database, then, an intelligent contract for executing the sorting function is invoked to sort the access frequency of the plurality of transaction areas of each item in a descending order according to the historical access data, and the sorting result is returned to the client.

In some embodiments, the search processing method for the government affair service provided by the embodiment of the present invention may be further implemented by combining an artificial intelligence cloud service technology.

An artificial intelligence cloud Service (AIaaS, AI as a Service) is a mainstream Service mode of an artificial intelligence platform at present, and specifically, the AIaaS platform splits several types of common AI services and provides independent or packaged services at a cloud. The service mode is similar to that of opening an AI subject matter mall, all developers can access one or more artificial intelligence services provided by the platform through an API interface, and part of the qualified developers can also use the AI framework and AI infrastructure provided by the platform to deploy and operate and maintain the own dedicated cloud artificial intelligence services.

For example, historical access data of a user can be stored in an artificial intelligence cloud service, so that a client can send a query request to the artificial intelligence cloud service, the artificial intelligence cloud service obtains the historical access data of the corresponding user after receiving the query request sent by the client, performs descending ordering of access frequency on a plurality of transaction areas of each item according to the historical access data, and finally returns an ordering result to the client.

In some embodiments, before sorting the aggregated transaction regions in the target transaction, the following steps may also be performed first: acquiring a user type submitting a keyword; screening the plurality of handling areas according to the user type to obtain the handling areas capable of handling the user type in the plurality of handling areas; here, the processing area capable of receiving the user type is used for the above-described sorting.

For example, still taking the "talent introduction" as an example, the user type of the user who inquires about the political service "talent introduction" may be obtained first, assuming that the user's academic record is the principal, and the requirement for the academic record for talent introduction in shenzhen city is "master and above", and the requirement for the academic record in other regions is "home and above", and it is determined that the transacting regions capable of accepting the user type are only zhui city, huizhou city and maocan city, and then only the three cities need to be ranked in the following.

The embodiment of the invention guides the user to select the target handling area in a graphical mode, thereby subverting the traditional display mode of pure character horizontal or vertical arrangement, being beautiful and improving the user experience.

In some embodiments, referring to fig. 4, fig. 4 is another optional flowchart of the searching processing method of the government affairs service provided by the embodiment of the present invention, and step S105 and step S106 may be further included after step S104 shown in fig. 3.

In step S105, the client responds to the trigger operation for the target button.

In step S104, after displaying a plurality of buttons corresponding to a plurality of transaction areas of the target transaction aggregation on the graphical interface of the client, the user may click the target button to obtain the final transaction details.

For example, still taking the "talent introduction" as an example, when the user wants to view the details of the event of talent introduction in shenzhen city, the user can click the button corresponding to shenzhen city, and when the client receives the click operation of the user on the button corresponding to shenzhen city, the client executes the subsequent jump operation and displays the details of the event of talent introduction in shenzhen city.

In step S106, the client displays, for the transaction area associated with the target button, the first-type item details of the transaction target item in the transaction area and a plurality of first-type item detail buttons in one-to-one correspondence; wherein the first type of transaction details include at least one of: the process flow, the required materials, the place of the process, and the process conditions.

In some embodiments, after receiving a click operation of a user on a target button, a client displays a first-type item detail of a transaction target item in a transaction area associated with the target button and a plurality of first-type item detail buttons in one-to-one correspondence with the transaction area.

For example, still taking the above-mentioned "talent introduction" as an example, assuming that the user clicks the button corresponding to shenzhen city, and the hierarchy for transferring the "talent introduction" is also at the market level, the client displays the transaction flow, the required materials, the transaction place, and the four major parts included in the details of the transaction of "talent introduction" transacted in shenzhen city with 4 buttons in response to the user clicking operation on the button corresponding to shenzhen city. Wherein each button displays a respective portion of more specific content. For example, for a button corresponding to a part of the transaction flow, a specific transaction step may be displayed; for the button corresponding to the required material part, specific material types can be displayed, such as a household notebook, a graduation certificate, an identity card and the like; for the buttons corresponding to the transaction places, the specific transaction places, transaction time, contact calls and the like can be displayed; and for the button corresponding to the acceptance condition part, the specific condition content required to be met by Shenzhen city talent introduction can be displayed.

According to the embodiment of the invention, only the key information which is most concerned by the user in the item details is displayed in a graphical mode, and some non-key information is omitted, so that the user can focus on the important information, and the user experience is improved.

In some embodiments, referring to fig. 5, fig. 5 is a further optional flowchart of the searching processing method for government affairs services provided by the embodiment of the present invention, and step S106 shown in fig. 4 may further include step S107 and step S108.

In step S107, the client responds to the trigger operation for the second type of item detail button.

In some embodiments, a second type of item detail button may be further displayed in the graphical interface of the client, and may be clicked when the user wants to view more item details, and the client displays the specific content of the second type of item details in the page in response to the user clicking the second type of item detail button.

In step S108, the client displays the second type of item details of the transaction target item in the transaction area; wherein the second type of event details comprises at least one of: the transaction types, the acceptance range, the transaction time limit, the online transaction process and the offline transaction process.

In some embodiments, the client displays the second type of item details of the transaction target item in the transaction area after receiving the clicking operation of the user on the second type of item detail button.

For example, still taking the "talent introduction" as an example, when the user wants to know more details of the service of "talent introduction" transacted in shenzhen, the user can click the button of "more details" displayed on the client, and after receiving the click operation of the user on the button of "more details", the client displays other information, such as the acceptance range, the online transaction flow, and the offline transaction flow of talent introduction in shenzhen.

According to the method for searching and processing the government affair service, provided by the embodiment of the invention, the items with the same name in the plurality of items are merged, so that the user can quickly locate the required target item, and then the user is guided to select the target transaction area in a graphical mode, so that the final item details are quickly obtained, the time for the user to search the item details is greatly shortened, and the user experience is improved.

Continuing with the exemplary structure in which the government service search processing device 455 provided by the embodiment of the present invention is implemented as a software module, in some embodiments, as shown in fig. 2, the software module stored in the government service search processing device 455 of the memory 450 may include: a response module 4551 and a display module 4552.

A response module 4551 for responding to the acquired keyword of the government affairs service; a display module 4552 configured to display at least one item matching the keyword; wherein, each item has a plurality of transaction areas aggregated; a response module 4551, further configured to respond to a trigger operation for the target item; the display module 4552 is further configured to sort the multiple transaction areas according to the multiple transaction areas aggregated in the target item, and display a plurality of buttons in one-to-one correspondence; wherein, the buttons corresponding to the parts of the transaction areas which are sorted in the front in the sorting are displayed according to a specific display mode; the specific display mode comprises specific display parameters, the specific display parameters are different from default display parameters of buttons corresponding to other transaction areas, and the other transaction areas are transaction areas except part of the transaction areas in the sequence.

In some embodiments, the search processing device 455 of the government service further includes a query module 4553 for querying the item index library for a plurality of items matching the keyword and associated transaction areas; the search processing device for government affairs service further comprises a merging module 4554, configured to merge events with the same name in the multiple events; wherein, the merged items are aggregated into a plurality of related transaction areas.

In some embodiments, the specific display parameters include at least one of: a specific size, a specific color, a specific display background; when the specific display parameters comprise specific sizes, the specific sizes are larger than the default sizes of the buttons corresponding to other transaction areas; when the specific display parameter comprises a specific color, the specific color is different from the default color of the buttons corresponding to other transaction areas; when the specific display parameter includes the specific display context, the default display parameter of the button corresponding to the other transaction area does not have the specific display context.

In some embodiments, the search processing device 455 of the government affairs service further includes an obtaining module 4556, configured to obtain a user type submitting the keyword; the searching and processing device 455 of the government affair service further comprises a screening module 4557, which is configured to screen the multiple transaction areas according to the user type to obtain a transaction area capable of accepting the user type in the multiple transaction areas; wherein, the transaction area capable of accepting the user type is used for sorting.

In some embodiments, the obtaining module 4556 is further configured to obtain a geographic location where the user is currently located; the sorting module 4555 is further configured to sort the plurality of transaction areas in an ascending order according to distances between the geographic location and the plurality of transaction areas.

In some embodiments, the obtaining module 4556 is further configured to obtain historical access data of a plurality of transaction areas corresponding to each item; the sorting module 4555 is further configured to sort the access frequencies of the plurality of transaction areas of each transaction in a descending order according to the historical access data.

In some embodiments, the obtaining module 4556 is further configured to obtain historical access data of a plurality of transaction areas corresponding to each item from the blockchain network; the sequencing module 4555 is further configured to invoke the intelligent contract in the blockchain network, so that the intelligent contract performs the following operations: the access frequency of the plurality of transaction areas of each transaction is sorted in descending order according to the historical access data.

In some embodiments, the response module 4551 is further configured to respond to a trigger operation for the target button; the display module 4552 is further configured to display, for the transaction area associated with the target button, the first-class item details of the transaction target item in the transaction area and a plurality of first-class item detail buttons in one-to-one correspondence; wherein the first type of transaction details include at least one of: the process flow, the required materials, the place of the process, and the process conditions.

In some embodiments, the display module 4552 is further configured to display a second item detail button; a response module 4551, further configured to respond to the triggering operation of the item detail button of the second type; the display module 4552 is further configured to display the second type of item details of the transaction target items in the transaction area; wherein the second type of event details comprises at least one of: the transaction types, the acceptance range, the transaction time limit, the online transaction process and the offline transaction process.

It should be noted that the description of the apparatus according to the embodiment of the present invention is similar to the description of the method embodiment, and has similar beneficial effects to the method embodiment, and therefore, the description is omitted. The inexhaustible technical details of the search processing device for government affairs services provided by the embodiment of the invention can be understood from the description of any one of the figures 3-5.

In the following, an exemplary application of the embodiments of the present invention in a practical application scenario will be described.

The relevant policy of the national issue in 2016 requires that a network, namely a government affairs service network, is established as the only online entrance for the business of the users and the government (in reality, some provinces are not completely transformed, and the online business is also provided with a separate entrance for other businesses), and the importance of the network is not clear.

However, because there are many events in each province and many business departments involved, the user may not know the specific names of the events in the event directory system, nor the business departments responsible for the events, so that when the user transacts the events online in the government service network, most of the events need to search through the government service network to retrieve related events (event guide) and recommended events, and then go to the transaction page through the link in the result.

For example, referring to fig. 6, fig. 6 is a schematic view of a search result presentation page of a government affairs service provided by the related art. As shown in fig. 6, after the user inputs "talent introduction" in the search box (61), talent introduction items (62) responsible for different prefectures and counties are displayed on the page, and at this time, the user needs to continuously page to find the talent introduction items of the prefectures and counties to which the user belongs, which is definitely unfriendly to the user experience.

In view of the above problems, embodiments of the present invention provide a method for searching and processing government affair services, which merges the events with the same name, sorts administrative divisions (i.e., transaction points) to which the events belong according to historical access data of a user, and enables the user to quickly locate event details or transaction pages required by the user by using a vivid graphical display manner, thereby improving user experience.

For example, referring to fig. 7, fig. 7 is a schematic diagram of a search result presentation page of a government affairs service provided by an embodiment of the invention. As shown in fig. 7, a user logs in a government affairs service network through a browser installed on a terminal, then inputs 'talent introduction' in a search box (71) provided by the government affairs service network, then the browser sends a search request message carrying 'talent introduction' to a server so that the server searches an item index library for a matter matching with 'talent introduction' and an administrative division associated with the matter, and finally, after receiving a plurality of matters returned by the server, the browser performs merging processing on the matters with the same name so as to display only a search result of 'talent introduction' (72) obtained after the merging processing in a page and also display the number of transaction places aggregated by the search results, so that the 'talent introduction' appears on a first page, and the user can conveniently locate.

After the user clicks the search result of talent introduction (72) in fig. 7, the graphical interface of the client jumps to the page shown in fig. 8, which shows administrative regions transactable with the talent introduction events, as shown in fig. 8, and assuming that administrative regions frequently visited by the user in the past period are designated as guangzhou, shenzhen, foshan and Dongguan, buttons corresponding to guangzhou, shenzhen, foshan and Dongguan display different colors and have different sizes, so that the user can more conveniently locate the administrative regions where the transactions are needed.

Assuming that the user clicks the button in the corresponding state in fig. 8, the graphical interface of the client will jump to the page shown in fig. 9. As shown in fig. 9, it shows a plurality of administrative divisions under the guangzhou province, including a river area, a mountain area, a south sand area, a white cloud area, etc., each corresponding to one button. When the user clicks a button corresponding to the show area (since the hierarchy of talent introduction event transfer is the area, the item details are directly displayed after the area is selected, and the street information is not displayed any more), the graphical interface of the client jumps to the page shown in fig. 10, and the item details of talent introduction transacted in the show area are displayed.

Among the event details, the user is most concerned with 4 items, which may be the process flow, the required materials, the process place and the process conditions, so that the 4 items can be presented in fig. 10 first, and when the user thinks to view other information, the user can click a more detailed button, and at this time, the graphical interface of the client side jumps to the text detail pages shown in fig. 11 and 12.

For example, as shown in fig. 11 and 12, the user may view more specific details of the transaction on the text details page, including the transaction time limit (111), the acceptance scope (112), the online transaction flow (121), the offline transaction flow (122), and the like.

The following describes a procedure for sorting a plurality of administrative divisions related to matters.

In some embodiments, the server may collect historical access data of the user and rank the plurality of administrative regions based on the historical access data as follows.

1) And collecting administrative divisions frequently visited by the user, and when the user visits the government affair service network, generating a unique visitUid by using the guid at the client and recording the unique visitUid into the cookie. When a user views details of an event, the visitUid and the administrative region where the event is located are transmitted to the background, the background stores the visitUid and region information to the access record table user _ visit, and fields of the user _ visit table comprise id (which can be generated by adding itself or using guid), uid (which can be null), visitUid (which is a user real mark), visitTime (which is an access time and generated by the background) and region (which is an accessed administrative region).

2) If the user logs in the government affair service network, the real user identity uid is obtained, the assumption is 123456789, meanwhile, the user's visitUid in the cookie is abcdefg, when the user views details of the matters, a record is written into the user _ visit table, the uid and the visitUid are associated, and the update user _ visit set uid is 123456789where visitUid is abcdefg.

For quick search, it is also possible to associate the transaction with the administrative domain of the transaction in advance, assuming that the xzqh field:

the above structure is stored in several fields such as the item name whose key field is id and the administrative division xzqh associated with the item in the search engine.

The following is a detailed description of the search result presentation processing procedure.

1) The user accesses the government affairs service network, and supposing that the visitUid of the user is obtained from the cookie as 12345678, the background can asynchronously obtain the administrative regions frequently accessed by the user from the user _ visit and sort the administrative regions from high to low in frequency, select region, count (region) cnt from user _ visit where visitUid is 12345678groupby region order by cnt desc.

2) When the user retrieves the result, the list returned by the background service includes the item name field and the administrative division xzqh field (i.e. returning the item name matching the search request and the administrative divisions associated with the item name), and the background also returns the ranking result of the user accessing the administrative division, which is assumed to be the player field (i.e. the ranking result obtained in step 1).

3) When the user clicks some item in the search result, the administrative division result that the item can handle is displayed according to the administrative division field xzqh, and the circular button can be enlarged and color-processed according to the favor field for the administrative division that the user most frequently visits (see fig. 8). If the user selects to view the details of a certain event, the access data is recorded as the basis for the sorting of the subsequent administrative divisions.

Embodiments of the present invention provide a computer-readable storage medium having stored thereon executable instructions that, when executed by a processor, cause the processor to perform a method provided by embodiments of the present invention, for example, a search processing method of a government service as shown in fig. 3-5.

In some embodiments, the storage medium may be a memory such as FRAM, ROM, PROM, EPROM, EE PROM, flash, magnetic surface memory, optical disk, or CD-ROM; or may be various devices including one or any combination of the above memories.

In some embodiments, executable instructions may be written in any form of programming language (including compiled or interpreted languages), in the form of programs, software modules, scripts or code, and may be deployed in any form, including as a stand-alone program or as a module, component, subroutine, or other unit suitable for use in a computing environment.

By way of example, executable instructions may correspond, but do not necessarily have to correspond, to files in a file system, may be stored in a portion of a file that holds other programs or data, e.g., in one or more scripts in a HyperText markup Language (HT ML) document, in a single file dedicated to the program in question, or in multiple coordinated files (e.g., files that store one or more modules, sub-programs, or portions of code).

By way of example, executable instructions may be deployed to be executed on one computing device or on multiple computing devices at one site or distributed across multiple sites and interconnected by a communication network.

In summary, the embodiment of the invention has the following beneficial effects:

by combining the items with the same name in the plurality of items, the user can quickly locate the required target item, and then the user is guided to select the target transaction area in a graphical mode, so that the final item details are quickly found, and the time for the user to find the required item details is greatly shortened. Furthermore, the graphical interface increases user friendliness, omits some non-critical information, and enables the user to focus on important information, thereby improving user experience.

The above description is only an example of the present invention, and is not intended to limit the scope of the present invention. Any modification, equivalent replacement, and improvement made within the spirit and scope of the present invention are included in the protection scope of the present invention.

Claims

1. A search processing method for a government affairs service, the method comprising:

2. The method of claim 1, wherein prior to said displaying at least one item matching the keyword, the method further comprises:

searching a plurality of items matched with the key words and associated transaction areas from an item index library;

merging the items with the same name in the plurality of items; wherein, the merged items are aggregated into a plurality of related transaction areas.

3. The method of claim 1,

the specific display parameter includes at least one of: a specific size, a specific color, a specific display background;

when the specific display parameter comprises the specific size, the specific size is larger than the default size of the button corresponding to the other transaction area;

when the specific display parameter comprises the specific color, the specific color is different from the default color of the button corresponding to the other transaction area;

when the specific display parameter includes the specific display background, the default display parameter of the button corresponding to the other transaction area does not have the specific display background.

4. The method of claim 1, wherein prior to sorting the plurality of transaction regions, the method further comprises:

acquiring the user type submitting the keyword;

screening the plurality of handling areas according to the user type to obtain the handling areas which can be handled by the user type in the plurality of handling areas;

wherein the transaction area capable of accepting the user type is used for the sorting.

5. The method of claim 1, wherein the sorting the plurality of transaction regions comprises:

acquiring the current geographic position of a user;

and sequencing the plurality of handling areas in an ascending order according to the distances between the geographic position and the plurality of handling areas.

6. The method of claim 1, wherein the sorting the plurality of transaction regions comprises:

acquiring historical access data of a plurality of transaction areas corresponding to each item;

and according to the historical access data, performing descending order sorting of the access frequency on the plurality of transaction areas of each item.

7. The method of claim 6, wherein obtaining historical access data for a plurality of transaction areas for each of the transactions comprises:

acquiring historical access data of a plurality of handling areas corresponding to each item from a block chain network;

the sorting of the access frequency of the plurality of transaction areas of each item in descending order according to the historical access data comprises:

invoking an intelligent contract in the blockchain network to cause the intelligent contract to perform the following operations:

8. The method of claim 1, further comprising:

responding to a triggering operation aiming at a target button, and displaying a first-class item detail for transacting the target item in a transaction area aiming at a transaction area associated with the target button and a plurality of first-class item detail buttons in one-to-one correspondence;

wherein the first type of transaction details includes at least one of: the process flow, the required materials, the place of the process, and the process conditions.

9. The method of claim 8, further comprising:

displaying a second type item detail button;

displaying second-class item details of transacting the target item in the transacting area in response to a triggering operation for the second-class item detail button;

wherein the second type of transaction details includes at least one of: the transaction types, the acceptance range, the transaction time limit, the online transaction process and the offline transaction process.

10. A search processing apparatus for government affairs service, the apparatus comprising: