CN111583082A

CN111583082A - Online instant mutual-help system based on O2O mode

Info

Publication number: CN111583082A
Application number: CN202010359217.7A
Authority: CN
Inventors: 杨玉平
Original assignee: Individual
Current assignee: Individual
Priority date: 2020-04-29
Filing date: 2020-04-29
Publication date: 2020-08-25

Abstract

The invention provides an online instant mutual-help system based on an O2O mode, which is realized based on a mobile phone APP and comprises a client and a background management platform, wherein the client is used by a registered user side, and the background management platform is used by a system maintenance management side. The client comprises a task issuing mode and a task receiving mode, the task issuing mode and the task receiving mode can be freely switched at the client, and the background management platform is used for managing information of registered users, managing records of task issuing and receiving, carrying out wind control management on tasks and managing information announced by the client.

Description

Online instant mutual-help system based on O2O mode

Technical Field

The invention relates to the technical field of communication information, the field of internet, the field of UI (user interface) and the like, in particular to a mode of an online instant mutual-help system based on an O2O mode and a framework thereof.

Background

At present, the household structure of residents in China cities is in an inverted pagoda shape, modern families of four old people, a couple of couples and a child '421' appear in large quantity, and the function of family care is weakened increasingly. China enters a rapid development stage of population aging, and the number of '2015 social service development statistical bulletin' of the Ministry of civil affairs shows that 22200 ten thousand of aged people in 60 years and above in China account for 16.1 percent of the total population by the end of 2015. Among them, 14386 million people aged 65 and over account for 10.5% of the total population. With the trend of aging of the Chinese society, the problem of old people's aging becomes a social problem which is more and more concerned by the society. The old-age care mode can be roughly divided into two modes of ' home old-age care ' and ' home old-age care ', the home old-age care ' mode is generally accepted by old people, children and various social circles in recent years, therefore, the biggest problem of home old-age care for the old people is the problem of inconvenient movement of the old people, the requirement on home services is more and more, particularly the requirement on emergent services needing to be solved in time, current customers mainly find service staff through intermediary companies or labor markets for the old people and the children, but many times, the children and the children are not around, the old people are inconvenient to move, and even if the actions are convenient, the corresponding solving staff is difficult to find in time. With the coming of the internet era and the explosion of the demand of the housekeeping services, the demand of the housekeeping service platform APP, in particular the demand of the online instant mutual help system of the O2O model, which can solve the problem quickly and timely, is particularly prominent.

Therefore, there is a need to develop an online instant mutual assistance system based on O2O mode to address the shortcomings or gaps of the prior art or methods, so as to solve or alleviate one or more of the above problems.

Disclosure of Invention

In view of this, the present invention provides an online instant mutual aid system based on an O2O mode, where the online instant mutual aid system is implemented based on a mobile phone APP, the online instant mutual aid system includes a client and a background management platform, the client is used by a registered user, and the background management platform is used by a system maintenance manager. The client comprises a task issuing mode and a task receiving mode, the task issuing mode and the task receiving mode can be freely switched at the client, and the background management platform is used for managing information of registered users, managing records of task issuing and receiving, carrying out wind control management on tasks and managing client versions and announcement information.

The above-mentioned aspects and any possible implementation manner further provide an implementation manner, when the client is in the task publishing mode, the registered user publishes the event which is expected to be solved, and needs to provide a specific description of the event to be solved when publishing, and at the same time, the picture description, the time to be solved, the specific address of the service, the contact person, the contact phone, and the task reward which is willing to be paid can be provided. The task issuing needs to pay 1 task coin, the issuing which does not receive orders and exceeds the task time limit can automatically fail, and the task coin is returned.

The above-mentioned aspects and any possible implementation manners further provide an implementation manner, when the client is in the task receiving mode, the registered user may view nearby published events to be solved, addresses of the corresponding events to be solved, time of the events to be solved, historical issue amount of the publisher, goodness of the publisher, and rewards paid by the task publisher, and after receiving the order, may further view specific addresses, contacts, and contact phones of the task publisher. The task receives a 2 task currency to be paid.

The above aspects and any possible implementation manners further provide an implementation manner, where the background management platform of the online instant mutual assistance system is owned by a system administrator and is used for managing information of registered users of the system, where the management mainly includes real-name authentication and skill authentication of the registered users, and only registered users who pass authentication can issue and receive tasks; the system comprises a task issuing module, a task receiving module and a task sending module, wherein the task issuing module is used for issuing a task to an authenticated user; the system is used for the wind control management of the issued tasks, and comprises social security problems, personal security problems and the like of the issued tasks; the method is used for managing the system version and the notice information of the client of the system.

Compared with the prior art, the invention can obtain the following technical effects:

the invention provides a bridge function of quick instant contact service between a task issuing person and a task receiving person, only provides a transaction place of instant service, and does not relate to online fund transaction between the task issuing person and the task receiving person.

The invention solves the problem that people can not find people in time without knowing what people can find people in daily life, and provides a bridge tie function between people who need help to find people (such as the old with children not in the same place) and people who are technically long and hope to have concurrent functions.

Of course, it is not necessary for any one product in which the invention is practiced to achieve all of the above-described technical effects simultaneously.

Drawings

In order to more clearly illustrate the technical solution of the embodiment of the present invention, the drawings needed to be used in the embodiment will be briefly described below, and it is obvious that the drawings in the following description are only one system diagram of the present invention, and it is obvious for those skilled in the art to obtain other drawings according to the system diagram without creative efforts.

FIG. 1 is a system diagram of an online instant mutual aid system provided by the present invention.

Detailed Description

In order to better understand the technical scheme of the invention, the following describes the embodiment of the invention in detail with reference to fig. 1.

It should be understood that the described embodiments are only some embodiments of the invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

The terminology used in the embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in the examples of the present invention and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.

The invention provides an on-line instant mutual-help system based on an O2O mode, which is realized based on a mobile phone APP and comprises a client and a background management platform, wherein the client comprises a task issuing module mode and a task receiving mode, the task issuing module mode and the task receiving mode can be switched, the background management platform is used for managing information of registered users, managing records of task issuing and receiving, carrying out wind control management on tasks and managing issuing and modifying of announcement information, when the client is in the task issuing mode, the registered users issue events to be solved and simultaneously provide time for solving, specific addresses of services, contacts, contact phones and task rewards, the events to be solved comprise text interpretation events, When the client is in a task receiving mode, a registered user can check nearby published events to be solved, corresponding addresses of the events to be solved, time of the events to be solved, historical issue quantity of publishers, favorable rating of the publishers and consideration paid by task publishers, and can obtain specific addresses of the task publishers and contact calls after receiving orders.

The background management platform is owned by a system manager and used for managing the information of the registered users of the system, wherein the background management platform mainly comprises the management of real-name authentication and skill authentication of the registered users, and only the registered users passing the authentication can issue and receive tasks; the system comprises a task issuing module, a task receiving module and a task scheduling module, wherein the task issuing module is used for issuing a task to a registered user and receiving a task receiving record; the system is used for the wind control management of the issued tasks, and comprises social security problems, personal security problems and the like of the issued tasks; the method is used for managing the system version and the notice information of the client of the system.

The client task issuing mode is characterized in that registered users can issue matters which are urgently needed to be solved in daily life, including the descriptions of the matters which need to be solved, such as: trivial matters in life (picture descriptions can be uploaded) such as that a lamp in a home is broken and needs to be replaced, a water faucet is broken and needs to be replaced, a user needs to carry the water faucet, and a computer operating system needs to be reinstalled; the time required to be resolved; the specific address to be serviced (which may be map-selected or manually entered); a contact person; contacting the telephone; and an intent reward to be paid to the task taker.

The client task receiving mode is that a registered user can check nearby published tasks needing services (the tasks which are not accepted in a time period exceeding the time period needing to be solved can be automatically disabled), can check the detailed description of the tasks, the task address (marked in an interface map) and the time needing services, the historical invoice number of publishers, the rating rate (credit score) of the publishers and the reward which the task publishers are willing to pay. If the user in the mode feels that the user can solve a certain task and is satisfied with the corresponding reward, the user can click to receive the order immediately, the user in the mode can check the specific contact way of a task publisher in the received task after receiving the order, the user can navigate to a task address according to an interface map, and offline communication contact can be carried out so as to complete the service task.

After the task is completed, the task receiving party clicks the task completion button and the task sending party clicks the confirmation completion button, the task is completed, and then the two parties can mutually evaluate, so that the task receiving party can select the task receiving object according to the good evaluation rate (credit score).

The task is not completed, namely the task is cancelled, and the task cancellation is divided into two cases. If the task receiving party does not successfully complete the task, the task receiving party asks the client to select to cancel the task, if the task time limit is not exceeded, the task can be automatically released, if the task exceeds the time limit and is invalid, the corresponding task releasing party returns a task coin, and the task receiving party cancels the task and correspondingly records the task completion rate (favorable rate); the task issuing party cancels the task after the order receiving party receives the order, the task receiving party returns two task coins correspondingly, and the task issuing party records the task completion rate (favorable rating rate) correspondingly.

The client can issue and receive tasks after needing registration and real-name authentication, the task currency is paid for both the issue and the receive tasks, and the task currency can be obtained from a client task currency charging port. The invention only provides a bridge function of instant contact service between the task issuing person and the task receiving person, which is equivalent to a place for providing only one instant service transaction and does not relate to online fund transaction between the task issuing person and the task receiving person.

The online instant mutual help system provided by the embodiment of the application is described in detail above. The above description of the embodiments is only for the purpose of helping to understand the method of the present application and its core ideas; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.

As used in the specification and claims, certain terms are used to refer to particular components. As one skilled in the art will appreciate, manufacturers may refer to a component by different names. This specification and claims do not intend to distinguish between components that differ in name but not function. In the following description and in the claims, the terms "include" and "comprise" are used in an open-ended fashion, and thus should be interpreted to mean "include, but not limited to. "substantially" means within an acceptable error range, and a person skilled in the art can solve the technical problem within a certain error range to substantially achieve the technical effect. The description which follows is a preferred embodiment of the present application, but is made for the purpose of illustrating the general principles of the application and not for the purpose of limiting the scope of the application. The protection scope of the present application shall be subject to the definitions of the appended claims.

It is also noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a good or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such good or system. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a commodity or system that includes the element.

It should be understood that the term "and/or" as used herein is merely one type of association that describes an associated object, meaning that three relationships may exist, e.g., a and/or B may mean: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" herein generally indicates that the former and latter related objects are in an "or" relationship.

The foregoing description shows and describes several preferred embodiments of the present application, but as aforementioned, it is to be understood that the application is not limited to the forms disclosed herein, but is not to be construed as excluding other embodiments and is capable of use in various other combinations, modifications, and environments and is capable of changes within the scope of the application as described herein, commensurate with the above teachings, or the skill or knowledge of the relevant art. And that modifications and variations may be effected by those skilled in the art without departing from the spirit and scope of the application, which is to be protected by the claims appended hereto.

Claims

1. An online instant mutual-aid system based on an O2O mode is realized based on a mobile phone APP and is characterized in that the online instant mutual-aid system comprises a client and a background management platform, wherein the client is used by a registered user, and the background management platform is used by a system maintenance manager;

the client comprises a task issuing mode and a task receiving mode, the task issuing mode and the task receiving mode can be freely switched at the client, and the background management platform is used for managing information of registered users, managing records of task issuing and receiving, carrying out wind control management on issued tasks and managing information announced by the client.

2. The online mutual assistance system of claim 1, wherein when the client is in a task publishing mode:

a registered user issues an event to be solved, and the time to be solved, the specific address of the service, the contact person, the contact phone and the task reward willing to be paid are provided when the event to be solved is issued; the issue of the event to be solved comprises text description and picture description, 1 task currency needs to be paid for when the task issue is issued, the issue which does not receive a bill and exceeds the task solving time limit automatically fails, and the task currency is returned.

3. The online mutual assistance system of claim 1, wherein when the client is in a task reception mode:

the registered user can check the published event to be solved nearby, the address of the corresponding event to be solved, the time of the event to be solved, the historical number of issued tickets of the publisher, the favorable rating of the publisher and the reward which the task publisher is willing to pay, and can check the specific address of the task publisher, the contact person and the contact phone after receiving the ticket; the task receives a 2 task currency to be paid.

4. The online mutual assistance system of claim 1, wherein the background management platform is configured to manage information of registered users of the system; managing records of task issuing and task receiving of registered users; carrying out wind control management on the issued tasks; and managing the system version and the notice information of the client of the system.

5. The online mutual assistance system of claim 4, wherein the management of the information of the registered users of the system comprises management of real-name authentication and skill authentication of the registered users, and the authenticated registered users have the right to issue and receive tasks.

6. The online mutual aid system according to claim 4, wherein the pneumatic management of published tasks includes social security issues and personal security issues for published tasks.

7. The online mutual aid system according to claim 1, wherein the online instant mutual aid system task issuing and task receiving both require platform task coins to be paid, which can be obtained from a client recharge port; the task receiving party can confirm completion at the client after completing the task, and meanwhile, the task issuing party is required to finish the task after confirming the completion, and then the two parties can evaluate each other.

8. The on-line mutual aid system according to claim 7, wherein the task cancellation of the on-line instant mutual aid system comprises two conditions, if the task receiving party does not successfully complete the task, the task is selected to be cancelled at the client, if the task time limit is not exceeded, the task can be automatically released, if the task time limit is exceeded, the task fails, the corresponding task releasing party can obtain a task coin, and the task receiving party cancels the task and correspondingly records the task completion rate or the good evaluation rate; the task issuing party cancels the task after the order receiving party receives the order, the task receiving party returns 2 task coins correspondingly, and the task issuing party can record correspondingly on the task completion rate or the favorable rating rate.