CN111523994A - Nine-factor imperfect control system for personal customer information on mobile banking - Google Patents
Nine-factor imperfect control system for personal customer information on mobile banking Download PDFInfo
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- CN111523994A CN111523994A CN202010241880.7A CN202010241880A CN111523994A CN 111523994 A CN111523994 A CN 111523994A CN 202010241880 A CN202010241880 A CN 202010241880A CN 111523994 A CN111523994 A CN 111523994A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V30/00—Character recognition; Recognising digital ink; Document-oriented image-based pattern recognition
- G06V30/10—Character recognition
- G06V30/14—Image acquisition
- G06V30/148—Segmentation of character regions
- G06V30/153—Segmentation of character regions using recognition of characters or words
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/568—Storing data temporarily at an intermediate stage, e.g. caching
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V30/00—Character recognition; Recognising digital ink; Document-oriented image-based pattern recognition
- G06V30/10—Character recognition
Abstract
The invention provides a system for controlling the imperfect nine-key-factor of personal customer information on a mobile phone bank, which belongs to the technical field of financial information, and comprises a login module, a control module and a control module, wherein the login module is used for logging in a mobile phone bank system; the checking request module is used for inquiring a nine-element master switch of the electronic banking service platform and sending a checking request of nine-element information to the customer information system; the client information nine-element verification module is used for verifying the client information system based on the received verification request and sending the verification identification to the electronic bank service platform; the configuration module is used for setting nine-element configuration information based on the received verification identification by the electronic banking service platform and sending the verification identification and the nine-element configuration information to the mobile banking system; and the cache module is used for receiving the verification identifier and the nine-element configuration information by the mobile banking system and managing the customer information. The invention has the advantages that: the client information quality is greatly improved, the client experience is improved, and the pressure of a client information system is reduced.
Description
Technical Field
The invention relates to the technical field of financial information, in particular to a nine-factor imperfect control system for personal customer information on a mobile phone bank.
Background
In order to standardize the behaviors of customer identification, customer identification data and transaction record storage of financial institutions such as banks and the like, maintain financial order, prevent money laundering and terrorist financing activities, during the period of the existence of business relationship with customers, the financial institutions should take continuous customer identification measures, pay attention to the daily operation activities and financial transaction conditions of the customers and prompt the customers to update data information in time. Financial institutions such as banks have the problems that early customer information management is scattered, and the construction of a customer information system is late, so that the quality of customer information is uneven. For example: on one hand, client information data are randomly input and blank, so that key data such as nine elements are lost; on the other hand, the data volume of the client information is large, and the problems that the client information is not updated and managed in time (for example, the certificate validity period is expired), so that the client information is delayed and invalid exist. Therefore, the customer information systems are successively released by all the large banks, unified management of the customer information is realized, and meanwhile, the quality of the customer information is improved through continuous management of data and the like.
However, for the management of the customer information, the traditional method focuses on breaking a customer information island, realizing customer information sharing, and the like, a customer information system is constructed to uniformly manage the customer information, a business system or a channel system only stores basic customer subscription information, and the customer information is mainly called to perform operations such as query, processing, additional recording, and the like. However, the conventional method has the following disadvantages: when a channel system such as a mobile phone bank is not fully considered, when nine-element information of a client is inquired, on one hand, the interaction of the bank system is complex, the client information needs to be acquired from the client information system through an electronic bank Service platform and an ESB (Enterprise Service Bus) system in an online transaction mode, and if abnormal conditions such as timeout or running of a certain system exist in the process, the mobile phone bank cannot inquire the client information, cannot perform client information supplementary recording, and more seriously cannot perform normal transactions such as account transfer and the like of the mobile phone bank, so that the client experience is influenced; on the other hand, the number of mobile banking users is huge, and if the user needs to frequently inquire the customer information (for example, if the user triggers the inquiry whether the nine customer information elements are complete or not every time the user clicks one functional transaction), whether the nine customer information elements are complete or not is judged, which provides higher requirements and challenges for the performances of an ESB system and a customer information system which are common to the banks.
Through retrieval, the chinese invention patent with application date of 2015.12.09 and application number of CN201510906507.8 discloses a data control system, which mainly solves the problems that client information is dispersedly stored in different systems, so that a plurality of client information islands are formed, and the client information cannot be unified, so that the client information is disordered, and the inconvenience is caused to the business control of a bank system; the Chinese invention patent with the application date of 2018.10.19 and the application number of CN201811222849.8 discloses a method and a device for client information additional recording, and the patent mainly solves the field redundancy problem caused by the fact that a client information system stores client additional recording field information of all branches; the patent of chinese invention having application date of 2018.05.31 and application number of CN201810547274.0 discloses a method, an apparatus, a computer device and a storage medium for querying customer information, which mainly solves the problem of low querying efficiency caused by the fact that the types of interfaces are multiple when querying customer information, and each interface needs to query by using different querying conditions, but the queried customer information is full.
Therefore, how to provide a nine-element imperfect control system for personal customer information in a mobile phone bank to improve the quality of customer information, improve customer experience and reduce the pressure of a customer information system becomes a problem to be solved urgently.
Disclosure of Invention
The technical problem to be solved by the invention is to provide a nine-factor imperfect control system for personal customer information on a mobile phone bank, so that the quality of the customer information is improved, the customer experience is improved, and the pressure of a customer information system is reduced.
The invention is realized by the following steps: a nine-element imperfect control system for personal customer information in a mobile phone bank comprises a login module, a check request module, a nine-element check module for customer information, a configuration module and a cache module;
the login module is used for logging in the mobile phone banking system through the three-factor information;
the verification request module is used for inquiring a nine-element master switch of an electronic banking service platform by a mobile banking system and sending a verification request of nine-element information to a customer information system based on the nine-element master switch;
the client information nine-element verification module is used for verifying nine-element information by a client information system based on a received verification request, generating a verification identifier and sending the verification identifier to an electronic bank service platform;
the configuration module is used for setting nine-element configuration information based on the received verification identifier by the electronic banking service platform and sending the verification identifier and the nine-element configuration information to the mobile banking system;
and the cache module is used for receiving the verification identifier and the nine-element configuration information by the mobile banking system, storing the verification identifier and the nine-element configuration information in a cache, and managing the customer information according to the verification identifier and the nine-element configuration information.
Further, in the login module, the three-factor information includes a client name, a certificate category, and a certificate number.
Further, the verification request module specifically includes:
the mobile banking system inquires a nine-element master switch of the electronic banking service platform, if the nine-element master switch is on, the electronic banking service platform sends a verification request of nine-element information to the client information system through the ESB system and enters a nine-element verification module of the client information; if the nine-element master switch is off, the transaction operation is allowed to be carried out; the nine-element information comprises a client name, a certificate category, a certificate number, a certificate validity period, gender, nationality, occupation, a frequent residence address and a reserved mobile phone number.
Further, in the client information nine-factor verification module, the verifying the nine-factor information to generate the verification identifier specifically includes:
judging whether the information of the client name, the certificate category, the certificate number, the certificate validity period, the gender, the nationality, the occupation, the frequent dwelling address and the reserved mobile phone number is missing or not, or whether the certificate validity period is less than the current date or not, and if so, generating a check mark with nine-element information perfection; and if not, generating a check mark with incomplete nine-element information.
Further, in the configuration module, the nine-element configuration information at least includes a status flag bit and a control type; the status flag bit is on or off; the control type is prompt or rejection.
Further, the cache module specifically includes:
the cache unit is used for setting a validity period by the mobile banking system, receiving the verification identifier and the nine-element configuration information, and storing the verification identifier and the nine-element configuration information in a cache in the validity period;
the verification identification judging unit is used for judging whether the verification identification is nine-element information perfect or nine-element information imperfect, and if the nine-element information perfect, the transaction operation is allowed to be carried out; if the nine-element information is not complete, entering a state flag bit judgment unit;
the state flag bit judging unit is used for judging whether the state flag bit is on or off, and if the state flag bit is on, the state flag bit enters the control type judging unit; if the transaction is closed, the transaction operation is allowed to be carried out;
the control type judging unit is used for judging whether the control type is prompting or refusing, and if the control type is prompting, the information supplementing and recording unit is entered; if the transaction is rejected, the transaction operation is rejected, and an information supplement and record unit is entered;
and the information additional recording unit is used for perfecting the nine-element information by the client, sending the perfected nine-element information to the client information system for archiving through the electronic bank service platform and the ESB system in sequence, and entering the verification request module.
Further, the information supplementary recording unit specifically includes:
the prompting subunit is used for prompting the client to perfect the nine-element information;
the information checking subunit is used for identifying certificate information uploaded by a client by using an OCR technology, acquiring signed client information of an electronic bank service platform, judging whether the certificate information is consistent with a client name, a certificate type or a certificate number in the signed client information, and if so, entering the validity checking subunit; if not, prompting the information of the non-identity card and ending the process;
the validity period checking subunit is used for judging whether the validity period of the certificate information is smaller than the current date or not, and if so, the certificate information enters the information perfecting subunit; if not, prompting that the validity period of the certificate is overdue, and ending the flow;
and the information perfecting subunit is used for perfecting the nine-element information by the client, sending the perfected nine-element information to the client information system for archiving through the electronic bank service platform and the ESB system in sequence, and entering the verification request module.
The invention has the advantages that:
after a customer logs in a mobile phone banking system through the three-element information, a verification request is sent to a customer information system based on the nine-element master switch, if the nine-element information is not complete, the customer is prompted to complete the nine-element information, otherwise, transaction operation is limited, and the customer information quality is greatly improved; by arranging the nine-element master switch, when the nine-element master switch is in an off state, a customer can perform transaction operation without checking nine-element information, so that the problem that the customer cannot perform transaction when an ESB (enterprise service bus) system or a customer information system fails is avoided, and customer experience is greatly improved; by storing the verification identifier and the nine-element configuration information in the cache and setting a validity period, the verification request does not need to be sent to the client information system every operation within the validity period, and the pressure of the client information system is greatly reduced.
Drawings
The invention will be further described with reference to the following examples with reference to the accompanying drawings.
FIG. 1 is a schematic block diagram of a nine-factor imperfect control system for personal customer information in a mobile banking system according to the present invention.
FIG. 2 is a hardware architecture diagram of a nine-factor imperfect control system for personal customer information in a mobile banking system according to the present invention.
FIG. 3 is a flow chart of a nine-factor imperfect control system for personal customer information in mobile banking according to the present invention.
Detailed Description
The technical scheme in the embodiment of the application has the following general idea: after logging in a mobile banking system, the nine-element information is verified, and if the nine-element information is not verified, the transaction is prompted or limited, so that the information quality of the customer is improved; the nine-element master switch is used for judging whether to send a verification request of nine-element information to the customer information system, namely whether to flexibly configure the nine-element information to be verified is realized, and the problem that a customer cannot perform transaction when an ESB system or a customer information system fails is avoided; by storing the verification identification and the nine-element configuration information in the cache in the validity period, the verification request does not need to be sent to the client information system every operation in the validity period, and login verification needs to be carried out again outside the validity period, so that the pressure of the client information system is reduced while the safety is ensured.
Referring to fig. 1 to fig. 3, a preferred embodiment of a system for controlling imperfect nine elements of personal customer information in a mobile banking system according to the present invention includes a login module, a verification request module, a nine element of customer information verification module, a configuration module, and a cache module;
the login module is used for logging in the mobile phone banking system through the three-factor information;
the verification request module is used for inquiring a nine-element master switch of an electronic banking service platform by a mobile banking system and sending a verification request of nine-element information to a customer information system based on the nine-element master switch; the nine-element main switch is a state flag bit with a value of on or off, is an emergency switch, and is closed when emergency conditions such as an ESB system or a customer information system are abnormal, and the normal operation of transaction of a mobile banking system can be ensured;
the client information nine-element verification module is used for verifying nine-element information by a client information system based on a received verification request, generating a verification identifier and sending the verification identifier to an electronic bank service platform;
the configuration module is used for setting nine-element configuration information based on the received verification identifier by the electronic banking service platform and sending the verification identifier and the nine-element configuration information to the mobile banking system;
and the cache module is used for receiving the verification identifier and the nine-element configuration information by the mobile banking system, storing the verification identifier and the nine-element configuration information in a cache, and managing the customer information according to the verification identifier and the nine-element configuration information.
In the login module, the three-element information comprises a client name, a certificate category and a certificate number; and if the three-factor information is not matched, the mobile banking system cannot be logged in.
The verification request module specifically includes:
the mobile banking system inquires a nine-element master switch of the electronic banking service platform, if the nine-element master switch is on, the electronic banking service platform sends a verification request of nine-element information to the client information system through the ESB system and enters a nine-element verification module of the client information; if the nine-element master switch is off, the transaction operation is allowed to be carried out; the nine-element information comprises a client name, a certificate category, a certificate number, a certificate validity period, gender, nationality, occupation, a frequent residence address and a reserved mobile phone number.
In the client information nine-factor verification module, the verifying the nine-factor information to generate the verification identifier specifically includes:
judging whether the information of the client name, the certificate category, the certificate number, the certificate validity period, the gender, the nationality, the occupation, the frequent dwelling address and the reserved mobile phone number is missing or not, or whether the certificate validity period is less than the current date or not, and if so, generating a check mark with nine-element information perfection; and if not, generating a check mark with incomplete nine-element information.
In the configuration module, the nine-element configuration information at least comprises a status flag bit and a control type; the status flag bit is on or off; the control type is prompt or rejection. The nine-element configuration information further comprises a configuration mechanism, a version type, a client type and a function menu; the version types comprise a personal version and an enterprise version; the client type comprises android, ios and windows; the nine-element configuration information is configured by bank management personnel as required, so that the refinement degree of the nine-element information control is improved; the nine-element configuration information can be configured only when the nine-element master switch is on.
The cache module specifically includes:
the cache unit is used for setting a validity period by the mobile banking system, receiving the verification identifier and the nine-element configuration information, and storing the verification identifier and the nine-element configuration information in a cache in the validity period; the validity period is only specific to the current session, for example, the validity period is set to 3 minutes, if the client does not operate the mobile banking system within 3 minutes, the cache content is cleared, and when the client wants to operate the mobile banking system again, the client needs to log in and verify again; by the cache mechanism, the interaction with other systems is effectively reduced, namely the pressure of other systems is reduced;
the verification identification judging unit is used for judging whether the verification identification is nine-element information perfect or nine-element information imperfect, and if the nine-element information perfect, the transaction operation is allowed to be carried out; if the nine-element information is not complete, entering a state flag bit judgment unit;
the state flag bit judging unit is used for judging whether the state flag bit is on or off, and if the state flag bit is on, the state flag bit enters the control type judging unit; if the information is closed, the transaction operation is allowed to be carried out, and the client is prompted to perfect the nine-element information;
the control type judging unit is used for judging whether the control type is prompting or refusing, and if the control type is prompting, the information supplementing and recording unit is entered; if the transaction is rejected, the transaction operation is rejected, and an information supplement and record unit is entered;
and the information additional recording unit is used for perfecting the nine-element information by the client, sending the perfected nine-element information to the client information system for archiving through the electronic bank service platform and the ESB system in sequence, and entering the verification request module. After the nine-element information is completed, the customer can carry out transaction operation without logging in the mobile banking system again.
The information supplementary recording unit specifically includes:
the prompting subunit is used for prompting the client to perfect the nine-element information and carrying out identity authentication by using a short message acquired by a reserved mobile phone number;
the information checking subunit is used for identifying certificate information uploaded by a client by using an OCR technology, acquiring signed client information of an electronic bank service platform, judging whether the certificate information is consistent with a client name, a certificate type or a certificate number in the signed client information, and if so, entering the validity checking subunit; if not, prompting the information of the non-identity card and ending the process;
the validity period checking subunit is used for judging whether the validity period of the certificate information is smaller than the current date or not, and if so, the certificate information enters the information perfecting subunit; if not, prompting that the validity period of the certificate is overdue, and ending the flow;
and the information perfecting subunit is used for perfecting the nine-element information by the client, sending the perfected nine-element information to the client information system for archiving through the electronic bank service platform and the ESB system in sequence, and entering the verification request module.
In summary, the invention has the advantages that:
after a customer logs in a mobile phone banking system through the three-element information, a verification request is sent to a customer information system based on the nine-element master switch, if the nine-element information is not complete, the customer is prompted to complete the nine-element information, otherwise, transaction operation is limited, and the customer information quality is greatly improved; by arranging the nine-element master switch, when the nine-element master switch is in an off state, a customer can perform transaction operation without checking nine-element information, so that the problem that the customer cannot perform transaction when an ESB (enterprise service bus) system or a customer information system fails is avoided, and customer experience is greatly improved; by storing the verification identifier and the nine-element configuration information in the cache and setting a validity period, the verification request does not need to be sent to the client information system every operation within the validity period, and the pressure of the client information system is greatly reduced.
Although specific embodiments of the invention have been described above, it will be understood by those skilled in the art that the specific embodiments described are illustrative only and are not limiting upon the scope of the invention, and that equivalent modifications and variations can be made by those skilled in the art without departing from the spirit of the invention, which is to be limited only by the appended claims.
Claims (7)
1. A nine-factor imperfect control system for personal customer information in mobile banking is characterized in that: the client information management system comprises a login module, a verification request module, a client information nine-element verification module, a configuration module and a cache module;
the login module is used for logging in the mobile phone banking system through the three-factor information;
the verification request module is used for inquiring a nine-element master switch of an electronic banking service platform by a mobile banking system and sending a verification request of nine-element information to a customer information system based on the nine-element master switch;
the client information nine-element verification module is used for verifying nine-element information by a client information system based on a received verification request, generating a verification identifier and sending the verification identifier to an electronic bank service platform;
the configuration module is used for setting nine-element configuration information based on the received verification identifier by the electronic banking service platform and sending the verification identifier and the nine-element configuration information to the mobile banking system;
and the cache module is used for receiving the verification identifier and the nine-element configuration information by the mobile banking system, storing the verification identifier and the nine-element configuration information in a cache, and managing the customer information according to the verification identifier and the nine-element configuration information.
2. The system for controlling the nine-factor imperfection of information about personal customers on the mobile banking as claimed in claim 1, wherein: in the login module, the three-element information comprises a client name, a certificate category and a certificate number.
3. The system for controlling the nine-factor imperfection of information about personal customers on the mobile banking as claimed in claim 1, wherein: the verification request module specifically includes:
the mobile banking system inquires a nine-element master switch of the electronic banking service platform, if the nine-element master switch is on, the electronic banking service platform sends a verification request of nine-element information to the client information system through the ESB system and enters a nine-element verification module of the client information; if the nine-element master switch is off, the transaction operation is allowed to be carried out; the nine-element information comprises a client name, a certificate category, a certificate number, a certificate validity period, gender, nationality, occupation, a frequent residence address and a reserved mobile phone number.
4. The system for controlling the nine-factor imperfection of information about personal customers on the mobile banking as claimed in claim 3, wherein: in the client information nine-factor verification module, the verifying the nine-factor information to generate the verification identifier specifically includes:
judging whether the information of the client name, the certificate category, the certificate number, the certificate validity period, the gender, the nationality, the occupation, the frequent dwelling address and the reserved mobile phone number is missing or not, or whether the certificate validity period is less than the current date or not, and if so, generating a check mark with nine-element information perfection; and if not, generating a check mark with incomplete nine-element information.
5. The system for controlling the nine-factor imperfection of information about personal customers on the mobile banking as claimed in claim 1, wherein: in the configuration module, the nine-element configuration information at least comprises a status flag bit and a control type; the status flag bit is on or off; the control type is prompt or rejection.
6. The system for controlling the nine-factor imperfection of information about personal customers on the mobile banking as claimed in claim 5, wherein: the cache module specifically includes:
the cache unit is used for setting a validity period by the mobile banking system, receiving the verification identifier and the nine-element configuration information, and storing the verification identifier and the nine-element configuration information in a cache in the validity period;
the verification identification judging unit is used for judging whether the verification identification is nine-element information perfect or nine-element information imperfect, and if the nine-element information perfect, the transaction operation is allowed to be carried out; if the nine-element information is not complete, entering a state flag bit judgment unit;
the state flag bit judging unit is used for judging whether the state flag bit is on or off, and if the state flag bit is on, the state flag bit enters the control type judging unit; if the transaction is closed, the transaction operation is allowed to be carried out;
the control type judging unit is used for judging whether the control type is prompting or refusing, and if the control type is prompting, the information supplementing and recording unit is entered; if the transaction is rejected, the transaction operation is rejected, and an information supplement and record unit is entered;
and the information additional recording unit is used for perfecting the nine-element information by the client, sending the perfected nine-element information to the client information system for archiving through the electronic bank service platform and the ESB system in sequence, and entering the verification request module.
7. The system for controlling the nine-factor imperfection of information about personal customers on the mobile banking as claimed in claim 6, wherein: the information supplementary recording unit specifically includes:
the prompting subunit is used for prompting the client to perfect the nine-element information;
the information checking subunit is used for identifying certificate information uploaded by a client by using an OCR technology, acquiring signed client information of an electronic bank service platform, judging whether the certificate information is consistent with a client name, a certificate type or a certificate number in the signed client information, and if so, entering the validity checking subunit; if not, prompting the information of the non-identity card and ending the process;
the validity period checking subunit is used for judging whether the validity period of the certificate information is smaller than the current date or not, and if so, the certificate information enters the information perfecting subunit; if not, prompting that the validity period of the certificate is overdue, and ending the flow;
and the information perfecting subunit is used for perfecting the nine-element information by the client, sending the perfected nine-element information to the client information system for archiving through the electronic bank service platform and the ESB system in sequence, and entering the verification request module.
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| CN109582907A (en) * | 2018-12-06 | 2019-04-05 | 深圳前海微众银行股份有限公司 | Method of calibration, device, equipment and the readable storage medium storing program for executing of web page resources integrality |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112037000A (en) * | 2020-09-02 | 2020-12-04 | 中国银行股份有限公司 | Service processing method, device and system |
| CN112037000B (en) * | 2020-09-02 | 2023-09-22 | 中国银行股份有限公司 | Service processing method, device and system |
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