JP2022162782A - Form-related business support method, form-related business support system, and form-related business support apparatus - Google Patents

Abstract

To make business relating to a large amount of forms brought by an agent more effective to make it possible to properly suppress various kinds of costs.SOLUTION: A form-related business support apparatus 100 according to the present invention has: a storage device 101 for storing case information which associates registration information on an authorized legal entity and information on a plurality of authorized form-related transactions; and a computing device 104 for sending a person in charge of the legal entity a registration request for confirmation information on the person to obtain the confirmation information on the person to associate it with the case information, for sending the person in charge the coded case information, and for receiving a request of retrieval using the coded case information as a retrieval key from a customer relation terminal of a financial institution to return the stored confirmation information on the person associated with the case information.SELECTED DRAWING: Figure 2

Description

The present invention relates to a slip business support method, a slip business support system, and a slip business support apparatus.

Corporate customers who visit bank branches are often agents. Cases brought in by such corporate customers tend to be troublesome and time-consuming in terms of business, and are premised on handling at the window. In addition, when a transaction is conducted by an agent, it is necessary for the counter to verify that the transaction has been approved by the representative of the corporation by comparing the power of attorney by the representative of the corporation with the company seal stamped on the transaction slip. rice field.

There are conventional techniques that attempt to improve such transactions by persons other than the customer from the viewpoint of operational efficiency and security. For example, a method and system for opening a temporary account that can be opened by a simple procedure (see Patent Document 1). etc., have been proposed.

In this technology, the customer inserts the cash card of the parent account provided in the financial institution into the ATM device to read the card information, and the host computer confirms that the customer is a legitimate transactor by inputting the authentication information. In addition, after storing the necessary temporary account information including information specifying the opening period of the temporary account by the customer in the customer information database, issuing a card for the temporary account as a cash card that allows transfer, automatic withdrawal and deposit / withdrawal It is characterized by

In addition, customers need to bring their personal seals and passbooks with them for various procedures at financial institution counters. It is necessary to select and fill out documents according to various procedures by oneself, and a technology (see Patent Document 2) that solves problems such as selecting the wrong documents and incomplete descriptions has been proposed. ing.

This technology is a server computer that executes processing related to a transaction contract with a customer at a teller window of a financial institution. receiving the content data, receiving the authentication data of the customer from the first computer or the second computer, and if there is no problem in the comparison result between the authentication data and the pre-registered master data, the application Based on the content data and the authentication data, transaction contract data, which is data related to the content of execution of the transaction contract, is created, and based on the transaction contract data, processing related to the transaction contract is executed. It is.

Also proposed is a technique (see Patent Document 3) for realizing a store visit system that provides a person in charge of a store with store visitor information in which an individual visitor is identified in advance.

This technology comprises an information processing device having a customer file in which personal data is registered; a visit reception device having a customer recognition unit that recognizes personal characteristics; and a reception desk terminal installed at a reception counter and connected to the communication network, wherein the visit reception device assigns reception numbers in order of reception of visitors to the store. obtaining the personal data from the information processing device based on the account identifier, identifying the visitor based on the obtained personal data and the recognized biological characteristics of the visitor, and providing visitor information of the identified visitor. is transmitted to the window terminal together with the receipt number.

JP 2005-352526 A JP 2017-211874 A JP 2004-151862 A

None of the prior arts can adequately deal with business involving bringing in a large number of transaction slips by agents of corporate customers. Therefore, the person in charge of the sales office is overwhelmed with the task of processing such transaction slips, which is a heavy burden. This is the same for the above-mentioned authentication procedure at the time of transaction by the agent, and the personnel and time costs related to this work tend to remain high.

SUMMARY OF THE INVENTION Accordingly, it is an object of the present invention to provide a technique that makes it possible to improve the efficiency of the work associated with bringing in a large number of slips by an agent and appropriately suppress various costs.

In the slip business support method of the present invention for solving the above problems, the information processing device associates registered information on an authenticated corporation with information on a plurality of slip transactions approved by the manager of the corporation to create project information. is stored in a storage device, a request for registration of identity verification information is delivered to the address of the person in charge of the corporation indicated by the registration information, and the matter is obtained by obtaining the identity verification information from the terminal of the person in charge processing of linking with information, processing of encoding and distributing the matter information to the terminal of the person in charge, and transmission of the code displayed on the terminal screen of the person in charge from the customer-facing terminal in the financial institution to the customer-facing terminal. and executing a process of responding with the personal identification information stored in association with the item information in response to a search request using the item information obtained by reading the item information as a key.

Further, the slip business support system of the present invention includes: a storage device holding case information linking registration information about an authenticated corporation and information about a plurality of slip transactions approved by an administrator of the corporation; Distributing a registration request for identity verification information to the address of the person in charge of the corporation indicated by the registration information, obtaining the identity verification information from the terminal of the person in charge, and linking it with the matter information; process of coding and delivering the project information to the terminal of the person in charge, and the project information obtained by reading the code displayed on the terminal screen of the person in charge from the customer terminal of the financial institution. and an arithmetic device for executing a process of responding with the personal identification information stored in association with the case information in response to a search request as a key.

Further, the slip business support apparatus of the present invention includes: a storage device holding case information linking registered information about an authenticated corporation and information about a plurality of slip transactions approved by an administrator of the corporation; Distributing a registration request for identity verification information to the address of the person in charge of the corporation indicated by the registration information, obtaining the identity verification information from the terminal of the person in charge, and linking it with the matter information; process of coding and delivering the project information to the terminal of the person in charge, and the project information obtained by reading the code displayed on the terminal screen of the person in charge from the customer terminal of the financial institution. and a computing device that receives a search request as a key and responds with the personal identification information stored in association with the item information.

According to the present invention, it is possible to streamline the work associated with bringing in a large number of slips by an agent, and appropriately suppress various costs.

1 is a network configuration diagram including a slip business support device of the present embodiment; FIG. It is a figure which shows the hardware structural example of the slip business assistance apparatus in this embodiment. It is a figure which shows the structural example of customer management DB of this embodiment. It is a figure which shows the structural example of matter management DB of this embodiment. It is a figure which shows the flow example of the slip business support method in this embodiment. It is a figure which shows the flow example of the slip business support method in this embodiment. It is a figure which shows the flow example of the slip business support method in this embodiment. It is a figure which shows the flow example of the slip business support method in this embodiment. It is a figure which shows the example of a screen in this embodiment. It is a figure which shows the example of a screen in this embodiment. It is a figure which shows the example of a screen in this embodiment.

<Network configuration>
Embodiments of the present invention will be described in detail below with reference to the drawings. FIG. 1 is a network configuration diagram including a slip business support apparatus 100 of this embodiment. A slip work support apparatus 100 shown in FIG. 1 is a computer that makes it possible to improve the efficiency of work associated with bringing in a large number of slips by an agent and appropriately suppress various costs.

As shown in FIG. 1, the slip business support device 100 of this embodiment is communicably connected to an administrator terminal 200, a person in charge terminal 300, a teller terminal 400, an ATM 500, and an accounting system 600 via a network 1. It is Therefore, all of these devices or a plurality of devices including the slip work support device 100 may be collectively referred to as the slip work support system 10 . In addition to the example shown in FIG. 1, the network 1 may be composed of a plurality of network systems.

The slip business support device 100 of the present embodiment can be said to be a service providing device that appropriately responds to slip transactions that corporate customers want to process and improves their business efficiency. Of course, it may be integrated with any of the devices included in the slip business support system 10 described above.

Also, the manager terminal 200 is a terminal operated by the manager of the above-described corporate customer, the person in charge of the accounting department, or the like. Specifically, smartphones, tablet terminals, personal computers, and the like can be assumed.

The person in charge of the accounting department or the like views the multiple slip transactions that the person in charge of the corporation is about to register on the administrator terminal 200, and decides whether or not to approve the registration (in the slip business support device 100). to judge.

Similarly, the person-in-charge terminal 300 is a terminal operated by the person-in-charge of the above-described corporate customer. Specifically, smartphones, tablet terminals, personal computers, and the like can be assumed.

The person in charge inputs the information of the slip transaction that occurred in relation to the business of the corporation at the person in charge terminal 300 and transmits it as an approval request to the manager terminal 200 via the slip business support device 100 .

The person-in-charge terminal 300 acquires and holds a code 310 (eg, two-dimensional barcode) generated by the slip business support device 100 for each slip transaction matter from the slip business support device 100 . This code 310 is displayed on the screen of the person in charge terminal 300 or printed on an appropriate medium by the operation of the person in charge, and is displayed on the teller terminal 400 or ATM 500 of the sales office (not only those inside the sales office but also the ATM 550 outside the sales office). ), or read by a predetermined other device (eg, a cash handling device such as a ticket vending machine 560, which is another example of a customer-facing terminal). The code 310 described above may be generated as one by grouping together a plurality of voucher transactions.

In addition, as the terminal 300 for the person in charge, there are also cases in which two types of terminals, one for the person in charge to input the above-mentioned slip transaction information and the other for the acquisition, holding and display of the code 310 on the screen, are operated separately. can be assumed.

On the other hand, the teller terminal 400 is a terminal provided in a branch of a financial institution, and serves as a terminal for a teller who is in charge of slip transactions. Also, the ATM 500 is an automatic teller machine installed in a branch. Both the teller terminal 400 and the ATM 500 are equipped with a code reader, such as a digital camera, for reading the code 310 described above.

The accounting system 600 is one of the core systems of the financial institution described above, and manages account information of each customer and general financial transactions in the account. The basic configuration itself is the same as existing accounting systems.

However, the accounting system 600 of the present embodiment accepts an application for use of the service from the user of the slip business support method provided by the slip business support apparatus 100, that is, the administrator terminal 200 of the administrator. In addition, the accounting system 600 performs corporate authentication processing based on the account information of the corporate customer and its authentication information in response to this usage application. Such a point is a configuration independently implemented by the accounting system 600 of the present embodiment.

<Hardware configuration>
Further, the hardware configuration of the slip business support apparatus 100 of this embodiment is shown in FIG. 2 as follows.

That is, slip business support device 100 includes storage device 101 , memory 103 , arithmetic device 104 , and communication device 105 .

Among them, the storage device 101 is composed of an appropriate non-volatile storage element such as an SSD (Solid State Drive) or a hard disk drive.

Also, the memory 103 is composed of a volatile memory element such as a RAM.

Arithmetic device unit 104 is a CPU that reads program 102 stored in storage device 101 into memory 103 and executes it, performs overall control of the device itself, and performs various determinations, calculations, and control processes.

Also, the communication device 105 is assumed to be a network interface card or the like that is connected to the network 10 and performs communication processing with the manager terminal 200 , the person in charge terminal 300 , the teller terminal 400 , the ATM 500 , and the accounting system 600 .

If the slip operation support apparatus 100 is a stand-alone machine, it is preferable to further include an input device for accepting key input and voice input from the user and an output device such as a display for displaying processed data.

In the storage device 101, at least a customer management DB 125 and a case management DB 1266 are stored in addition to the program 102 for implementing the necessary functions of the slip work support apparatus 100 of this embodiment. However, the details of these databases will be described later. Note that the case management DB 126 may be implemented in an external device different from the slip work support apparatus 100 and may be configured to be accessed by the slip work support apparatus 100 as appropriate.

<Data structure example>
Next, various types of information used by the slip work support apparatus 100 of this embodiment will be described. FIG. 3 shows an example of the customer management DB 125 in this embodiment.

The customer management DB 125 of this embodiment is a database that stores information on each corporate customer. This customer management DB 125, for example, uses a customer ID that uniquely identifies a corporate customer as a key, and links data such as the customer's authentication pass, account information, manager information, and person in charge information as a collection of records. there is

Among these, the certification pass is a password issued for the corporate customer. This authentication pass is a password required when using the slip business support service provided by the slip business support apparatus 100 .

The account information is information such as the branch number, item, account number, and personal identification number of the account held by the corporate customer.

The administrator information is information such as the attributes and contact information of administrators such as the president of the corporate customer and the manager of the accounting department.

In addition, the information on the person in charge is the attribute and contact information of the person in charge (e.g., a person who is engaged in accounting work in the corporation and who can be entrusted with the processing of invoice transactions) previously recognized by the administrator of the corporate customer mentioned above. Information. As the contact information, an e-mail address, a telephone number, or the like can be assumed.

Next, various types of information used by the slip work support apparatus 100 of this embodiment will be described. FIG. 4 shows an example of the case management DB 126 in this embodiment.

The project management DB 126 of the present embodiment is a database that stores various types of information relating to business slip transactions occurring at corporate customers.

For example, the case management DB 126 uses, as a key, a case ID that uniquely identifies the case of the slip transaction business, and contains customer ID, corporate authentication result, target slip, transaction details, approved information, person in charge, identity verification information, It is an aggregate of records that link such data.

Among these, the customer ID is identification information that uniquely identifies the corporate customer who requested the matter.

Also, the corporate authentication result is the authentication result in the accounting system 600 obtained for the corporate customer.

The target slip is the slip number of one or more slips included in this case.

Transaction details are information related to the details of the financial transaction in the target slip (eg, transfer, transfer destination ***, transfer amount).

Approved information is information necessary for financial transactions, such as a personal identification number for a bank account held by a corporate customer, and for slip transactions at the teller terminal 400 or ATM 500 .

In addition, the information on the person in charge is information such as the attributes and contact information of the person in charge (e.g., a person who is engaged in accounting work within the corporation and who can be entrusted with the processing of invoice transactions) previously approved by the administrator of the above corporation. is. As the contact information, an e-mail address, a telephone number, or the like can be assumed.

In addition, the personal identification information is information for authentication obtained from the terminal 300 of the person in charge of the (corporation) person in charge of this case. As such personal identification information, for example, biological information such as the face, iris, veins, etc. of the person in charge, or a separately determined password can be assumed.

In the example of the matter management DB 126 shown in FIG. 4 , the matter ID “00001” indicates a state in which two slips have been approved by the manager and registered in the matter management DB 126 . In addition, regarding the transaction of these slips, the person in charge who actually visits the sales office has already been determined, and the personal identification information has also been registered.

On the other hand, the matter ID “00002” indicates that each of the 30 slips has been approved by the manager and registered in the matter management DB 126 . In addition, regarding the transaction of these 30 slips, the person in charge who actually visits the sales office has already been determined, and the personal identification information has also been registered.

On the other hand, the case ID "00003" indicates that only one slip has been approved by the manager and registered in the case management DB 126. FIG. In addition, regarding the transaction of this one slip, the person in charge who actually visits the branch has already been decided, and the personal identification information has not yet been registered.

Further, in case ID "00004", slip registration and slip approval have not yet been performed, and only the authentication results regarding the corporate customer have been registered. In other words, it can be said that this is the state in which processing such as slip registration, approval thereof, determination of a person in charge, acquisition of personal identification information, and registration is performed thereafter.

<Flow example: When applying for use>
The actual procedure of the method for supporting slip operations in this embodiment will be described below with reference to the drawings. Various operations corresponding to the slip work support method described below are implemented by a program that the slip work support apparatus 100 reads into a memory or the like and executes. This program is composed of codes for performing various operations described below.

FIG. 5 is a diagram showing a flow example of the slip business support method according to this embodiment. Here, it is assumed that the administrator of the corporate customer described above applies for use of the slip business support service (provided by the slip business support apparatus 100).

In this case, the administrator terminal 200 operated by the administrator described above includes information on the account owned by the corporation, its authentication information (such as a password), and contact information of the person in charge of the slip transaction business. is received (see FIG. 9) and transmitted to the slip operation support apparatus 100.

The slip business support device 100 receives the usage application transmitted from the above-described administrator terminal 200 (s1).

The slip business support device 100 also refers to the account information and its authentication information from the usage application obtained in s1, and transmits an authentication request based on these information to the accounting system 600 (s2).

In the accounting system 600, in response to the above-described authentication request, it is determined whether the set of account information and its authentication information matches the above-described information held in the account management DB 625 regarding the corporate customer's account, and authentication processing is executed. do. Accounting system 600 returns the result of this authentication process to slip business support device 100 .

On the other hand, if the authentication result in accounting system 600 indicates successful authentication (s3: Y), slip business support device 100 generates a customer ID and an authentication pass for the above-mentioned corporate customer, It is registered in the customer management DB 125 together with the above account information, authentication information, and contact information of the person in charge (s4). On the other hand, if the above authentication result indicates authentication failure (s3: N), the slip operation support device 100 terminates this flow.

<Flow example: when creating a slip>
FIG. 6 is a diagram showing a flow example of the slip business support method according to this embodiment. Here, assume a situation in which a person in charge of slip transactions in the accounting department of the above-described corporate customer has started work to collect a large number of slips to be registered in the matter management DB 126 and register them as a matter.

In this case, the person-in-charge terminal 300 operated by the person-in-charge receives information on a plurality of slip contents input by the person-in-charge (s5).

In addition, the person in charge terminal 300 transmits an approval request including the information on the slip contents obtained in s5 to the slip operation support apparatus 100 (s6), and the process ends.

<Flow example: when creating a slip>
FIG. 7 is a diagram showing a flow example of the slip business support method according to this embodiment. Here, it is assumed that the slip operation support device 100 and the manager terminal 200 cooperate in response to an approval request transmitted from the person in charge terminal 300 as a result of the flow of FIG. 6 described above.

In this case, the slip business support device 100 receives an approval request for a plurality of slip transactions from the corporate customer's person in charge terminal 300, and transmits it to the manager terminal 200 (s7).

On the other hand, the administrator terminal 200 receives the above approval request (s8) and displays it for the administrator. Regarding the approval request sent from the person-in-charge terminal 300 via the slip business support device 100, the manager confirms the information of multiple slips (see FIG. 10), which is the content, and determines whether or not it can be registered. Become. In addition, the manager terminal 200 receives an input regarding the decision result of the manager, that is, approval or disapproval, and responds to the slip operation support device 100 (s9).

Note that when performing each of the above-described processes, the manager terminal 200 uses the customer ID and certification pass issued for the corporate customer to use the slip confirmation screen provided by the slip operation support device 100 (the above-mentioned Figure 10). In other words, the slip business support apparatus 100 uses the customer management DB 125 to perform access control by authentication processing for the corporate customer who is the operator of the manager terminal 200 .

Subsequently, the slip business support device 100 acquires the manager's approval/disapproval decision result for each slip transaction from the above-described manager terminal 200 (s10).

If the determination result indicates approval (s11: Y), the slip business support device 100 associates the information on the slip transaction to be approved with the registered information, and stores the information in the matter management DB 126 as matter information (s12). . The information related to the slip transaction corresponds to information such as the slip number and transaction details. Registered information corresponds to information such as a case ID generated for this case by the slip business support apparatus 100 and account information (including a personal identification number). Among these, the account information becomes "approved information".

<Flow example: Invoice transaction processing>
Next, a situation is assumed in which a person in charge of a corporate customer visits a sales office and actually processes a matter registered in the matter management DB 126 . FIG. 8 is a diagram showing a flow example of the slip business support method according to this embodiment.

In this case, for example, upon sensing the arrival of the closing date such as the end of the month, or in response to a request from the person in charge terminal 300, the slip operation support device 100 retrieves the "person in charge The address of the person in charge in the "Information" column is referred to, and a request for registration of personal identification information is delivered to this address (s20).

At this time, it is preferable to extract from the matter management DB 126 one or a plurality of matters for which personal identification information has not been acquired by today, which is the closing date, and collectively make the above-described registration request for them. .

Subsequently, the slip work support apparatus 100 acquires the personal identification information from the person in charge terminal 300 of the person in charge, and stores it in the "personal identification information" column of the corresponding record in the case management DB 126 (s21). ).

In addition, the slip work support device 100 encodes the case information such as the case ID of the target case and the slip number of the target slip using a predetermined code generation application or the like, and delivers this to the terminal 300 of the person in charge (s22).

At this time, it is also possible to extract from the matter management DB 126 the matters for which the above code has not been distributed by today, which is the closing date, and collectively code the matter information such as the matter ID and slip number. This is because, from the perspective of the person in charge who receives this code and works, it is possible to collectively process slips of multiple cases with one code.

In this case, the person in charge terminal 300 receives the above-mentioned code and displays it on the screen (see FIG. 11), and the teller terminal 400 or ATM 500 (inside the sales office or ATM 550 outside the sales office) currently serving the person in charge is displayed. Alternatively, it is read by a predetermined other device (eg, a cash handling device such as a ticket vending machine 560, which is another example of a customer-facing terminal). Here, it is assumed that the teller terminal 400 has read.

The teller terminal 400 reads the code displayed on the screen of the person-in-charge terminal 300 to acquire the case information, and sends a search request using the case ID and the slip number indicated by the case information to the slip business support device 100. Send.

On the other hand, the slip business support device 100 receives the above-described search request from the above-described teller terminal 400, extracts from the matter management DB 126 the personal identification information stored in association with the matter information, and responds to it. (s23).

On the other hand, the teller terminal 400 receives the identity verification information (eg, face image) obtained from the above-mentioned response, and the identity verification information (eg, the person in charge photographed at the branch (s24).

If the teller terminal 400 successfully verifies the identity (s25: Y), the teller terminal 400 executes a plurality of corresponding slip transactions with the accounting system 600 or the like based on the case information (s26), End the process. On the other hand, if the personal identification fails (s26: N), the person in charge terminal 300 terminates the process.

Instead of being executed by the teller terminal 400, the above-described identity verification process is performed by the teller who operates the customer terminal, based on the identity verification information obtained from the response. comparison of the face of the person in charge with the face image, which is information for identity verification). In that case, the teller terminal 400 acquires the result of the personal identification procedure by the teller through the teller's input operation.

Although the best mode for carrying out the present invention has been specifically described above, the present invention is not limited to this, and can be variously modified without departing from the scope of the invention.

According to this embodiment, it is possible to streamline the work associated with bringing in a large number of slips by an agent, and appropriately suppress various costs.

At least the following will be clarified by the description of this specification. That is, in the slip business support method of the present embodiment, the information processing device receives approval requests relating to the plurality of slip transactions from the terminal of the person in charge of the corporation, and transmits the information of the approval requests to the manager of the corporation. a process of linking the information on the slip transaction with the registration information and storing it in a storage device as the case information when the result of the judgment on approval by the manager indicates approval; may also be performed.

According to this, the registration of a large number of slip transactions by the person in charge of the corporation and the processing by the manager who makes approval judgments regarding them can be made efficient, and it is possible to appropriately develop the cases. As a result, it is possible to further improve the efficiency of the work involved in bringing in a large number of slips by the agent, and appropriately suppress various costs.

Further, in the slip business support method of the present embodiment, the customer-facing terminal compares the identity verification information obtained by the response with the identity verification information about the person in charge acquired by the customer-facing terminal. , and if the identity verification is successful, a process of executing the plurality of slip transactions based on the case information may be executed.

According to this, unlike the conventional method, it is possible to efficiently confirm the power of attorney and the agent (person in charge) at a customer service terminal such as a branch window or an ATM. As a result, it is possible to further improve the efficiency of the work involved in bringing in a large number of slips by the agent, and appropriately suppress various costs.

In addition, in the slip business support method of the present embodiment, the customer-facing terminal receives the result of a predetermined identity verification procedure based on the identity verification information obtained by the response from the contact person who operates the customer-facing terminal. and performing the plurality of voucher transactions based on the case information if the result indicates successful identity verification.

According to this, it is possible to efficiently carry out identity verification work even when a teller or the like at a sales office handles a situation in which a person in charge of a corporation serving as an agent responds to the situation. As a result, it is possible to further improve the efficiency of the work involved in bringing in a large number of slips by the agent, and appropriately suppress various costs.

Further, in the slip business support system of the present embodiment, a communication device, which is a customer terminal provided in a financial institution and communicates with the slip business support device, the personal identification information obtained by the response, and the person in charge A computing device that executes a process of executing identity verification by collating with the identity verification information acquired from the above, and a process of executing the plurality of slip transactions based on the matter information if the identity verification is successful. may further include a customer-facing terminal comprising:

1 network 10 slip business support system 100 slip business support device 101 storage device 102 program 103 memory 104 arithmetic device 105 communication device 125 customer management DB
126 Project Management DB
200 administrator terminal 300 person in charge terminal 310 code 400 teller terminal (customer service terminal)
500 ATMs (customer-facing terminals)
550 ATMs outside branches
560 ticket machines (cash handling machines)
600 Accounting system 625 Account management DB

Claims (7)

The information processing device
holding, in a storage device, project information linking registered information about an authenticated corporation and information about a plurality of slip transactions approved by an administrator of the corporation;
A process of distributing a registration request for personal identification information to the address of the person in charge of the corporation indicated by the registration information, obtaining the personal identification information from the terminal of the person in charge, and linking it with the matter information; A process of coding and delivering the project information to the terminal of the person in charge, and the project information obtained by reading the code displayed on the terminal screen of the person in charge from the customer terminal of the financial institution. A process of receiving a search request with the
A slip business support method characterized by executing The information processing device
A process of receiving an approval request for the plurality of slip transactions from the terminal of the person in charge of the corporation, and transmitting the information of the approval request to the terminal of the manager of the corporation;
a process of associating the information on the slip transaction with the registration information and storing it in a storage device as the matter information when the result of the determination by the manager as to whether or not to approve the approval indicates approval;
2. The slip business support method according to claim 1, further comprising: The customer-facing terminal is
a process of verifying the identity by comparing the identity verification information obtained by the response with the identity verification information obtained by the customer terminal regarding the person in charge;
a process of performing the plurality of slip transactions based on the matter information when the identity verification is successful;
2. The slip business support method according to claim 1, wherein: The customer-facing terminal is
Acquire the result of the prescribed identity verification procedure based on the identity verification information obtained from the response by the contact person who operates the Customer Terminal, and if the result indicates success of identity verification, the matter information performing the plurality of voucher transactions based on
4. The slip business support method according to claim 3, wherein: a storage device holding project information linking registration information about an authenticated corporation and information about a plurality of slip transactions approved by an administrator of the corporation;
A process of distributing a registration request for personal identification information to the address of the person in charge of the corporation indicated by the registration information, obtaining the personal identification information from the terminal of the person in charge, and linking it with the matter information; A process of encoding and delivering the project information to the terminal of the person in charge, and the project information obtained by reading the code displayed on the terminal screen of the person in charge from the customer terminal of the financial institution. a computing device that receives a search request using as a key and responds with the personal identification information stored in association with the relevant matter information;
A slip business support system including a slip business support device. A customer-facing terminal provided in a financial institution,
a communication device that communicates with the slip business support device;
a process of executing identity verification by comparing the identity verification information obtained by the response with the identity verification information acquired regarding the person in charge; a computing device that executes a process of performing a plurality of voucher transactions;
6. The slip business support system according to claim 5, further comprising a customer terminal provided with a. a storage device holding project information linking registration information about an authenticated corporation and information about a plurality of slip transactions approved by an administrator of the corporation;
A process of distributing a registration request for personal identification information to the address of the person in charge of the corporation indicated by the registration information, obtaining the personal identification information from the terminal of the person in charge, and linking it with the matter information; A process of coding and delivering the project information to the terminal of the person in charge, and the project information obtained by reading the code displayed on the terminal screen of the person in charge from the customer terminal of the financial institution. a computing device that receives a search request using as a key and responds with the identity verification information that is stored in association with the matter information;
A slip business support device comprising:

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