CN111476940A - Triage referral method and system based on self-service inquiry terminal - Google Patents

Triage referral method and system based on self-service inquiry terminal Download PDF

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CN111476940A
CN111476940A CN202010261755.2A CN202010261755A CN111476940A CN 111476940 A CN111476940 A CN 111476940A CN 202010261755 A CN202010261755 A CN 202010261755A CN 111476940 A CN111476940 A CN 111476940A
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detection
user
terminal
doctor
self
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CN111476940B (en
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于峰
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Dalian Aoyou Intelligent Technology Co ltd
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Dalian Aoyou Intelligent Technology Co ltd
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F7/00Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
    • G07F7/10Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means together with a coded signal, e.g. in the form of personal identification information, like personal identification number [PIN] or biometric data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31User authentication
    • G06F21/32User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06KGRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F7/00Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
    • G07F7/10Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means together with a coded signal, e.g. in the form of personal identification information, like personal identification number [PIN] or biometric data
    • G07F7/1025Identification of user by a PIN code
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H30/00ICT specially adapted for the handling or processing of medical images
    • G16H30/20ICT specially adapted for the handling or processing of medical images for handling medical images, e.g. DICOM, HL7 or PACS
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H80/00ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

The invention provides a triage referral method and system based on a self-service inquiry terminal, and relates to the technical field of intelligent inquiry equipment. The method comprises the following steps: acquiring detection data acquired by a medical detection instrument, performing triage according to the detection data, selecting a matched doctor for receiving a doctor, and outputting the doctor information through a display structure on a self-service inquiry terminal; collecting the operation of a user selecting a target doctor and generating a machine-readable code, wherein the machine-readable code is associated with the communication account information of the target doctor and the detection data; and detecting the scanning operation of the machine readable code, triggering referral when the code is judged to be read for the first time, establishing communication with the target doctor, and transmitting detection data. The invention can intelligently diagnose the user, combine the on-site inquiry and the on-line inquiry, and safely and quickly transfer the inquiry between the on-site inquiry and the on-line inquiry, thereby providing a self-service inquiry scheme with simple, convenient, safe and high-efficiency operation.

Description

Triage referral method and system based on self-service inquiry terminal
Technical Field
The invention relates to the technical field of intelligent inquiry equipment.
Background
Conventional medical diagnosis is performed by a hospital field operation. With the continuous development and expansion of the intellectualization of the medical industry, various organizations are dedicated to the progress of electronic and automation of the advanced services, and provide better services by using advanced unattended equipment and operation modes so as to expand the influence and improve the image. In this context, the concept of smart medicine is proposed. Wisdom medical treatment is a set of intelligent technologies such as fusing artificial intelligence, sensing technology, thing networking, cloud calculate, use patient data as the medical service mode at center, it adopts novel sensor, the thing networking, technique such as communication combines modern medical theory, found out the regional medical information platform that uses electronic health archives as the center, integrate the business flow between the hospital, regional medical resources have been optimized, realize crossing medical institution's online inquiry, two-way referral, thereby shorten the disease process of seeing a doctor, reduce relevant procedure, make medical resources rationalization distribution.
Taking the chinese patent application 201910768393.3 as an example, it discloses an intelligent medical online service system, comprising: the system comprises a patient mobile phone terminal, a community intelligent medical service station, a medical terminal and a cloud terminal; the community intelligent medical service station provides a place for a patient to obtain online service, and is provided with a medical self-service sub-service station board and an intelligent cardiac blood pressure detection device, wherein a two-dimensional code is arranged on the medical self-service sub-service station board, the patient uses a mobile phone to scan the two-dimensional code and then is connected with a sub-server to fill in illness state description and pay diagnosis cost, and the intelligent cardiac blood pressure detection device provides basic detection service for the patient on cardiac blood pressure; the medical terminal provides on-line service for nearby doctors, provides on-line consultation and medicines, and provides medical advice; the cloud provides on-line visiting for famous doctors, and can further solve the problem which is not solved by the nearby doctor. However, the prior art has the following disadvantages: 1) the patient needs to communicate with a doctor on site at a service station, needs to generate the disease description and the symptom drawing of the patient to the sub-server through the mobile phone, and the disease description and the symptom drawing are forwarded to the medical terminal by the sub-server, so that the doctor provides online service, and the operation is complicated; 2) due to the limitation of professional knowledge, a patient is difficult to accurately select a matched department doctor according to the condition and disease of the patient, so that the inquiry efficiency is low; 3) if the consultation time of the user is long, the service station can be occupied for a long time, and the user can communicate with the doctor of the medical terminal after waiting for a long time; 4) the treatment time is long during the referral, and the integrity and the safety of the data are difficult to ensure.
When the patient asks for a doctor by oneself, how to be convenient for the patient accurately select the doctor who matches the department to ask for a doctor, protect patient privacy and make things convenient for patient's safe, quick referral according to patient's demand is the present technological problem that awaits solution urgently.
Disclosure of Invention
The invention aims to: the defects of the prior art are overcome, and a triage referral method and a triage referral system based on a self-service inquiry terminal are provided. According to the invention, professional detection instruments and online medical resources are provided for the user through the self-service inquiry equipment so as to conveniently divide the user, the on-site inquiry and the online inquiry are combined, and the referral can be safely and quickly carried out between the on-site inquiry and the online inquiry, so that a self-service inquiry scheme which is simple, convenient, safe and efficient to operate is provided.
In order to achieve the above object, the present invention provides the following technical solutions:
a triage referral method based on a self-service inquiry terminal comprises the following steps:
acquiring detection data acquired by a user through a medical detection instrument on a self-service inquiry terminal, performing triage according to the detection data, selecting a matched doctor for receiving a consultation, and outputting the doctor information through a display structure on the self-service inquiry terminal;
collecting the operation of a user selecting a target doctor and generating a machine-readable code, wherein the machine-readable code is associated with the communication account information of the target doctor and the detection data;
detecting the scanning operation of the machine readable code and judging whether the code is read for the first time;
and triggering referral when the code is judged to be read for the first time, establishing communication with the target doctor through the communication terminal to which the scanning structure belongs, and transmitting the detection data associated with the machine-readable code to the terminal to which the target doctor belongs.
Preferably, the communication terminal to which the scanning structure belongs is a mobile phone or a wearable intelligent terminal with the scanning structure and the communication structure, and the machine readable code is a two-dimensional code.
On the other hand, the on-site detection identity information of the user who performs medical detection is acquired through the detected person identity information acquisition structure arranged on the self-service inquiry terminal, and the acquired on-site detection identity information and the detection data are mapped and stored.
Preferably, when the mobile phone or the wearable intelligent terminal scans the machine readable code, the user identity verification content corresponding to the communication account is acquired according to the communication account information on the mobile phone or the wearable intelligent terminal and is used as the online identity information, and the online identity information and the detection data are mapped and stored.
Preferably, the method also comprises the following steps,
comparing the on-site detection identity information with the on-line identity information, and judging whether the on-site detection identity information and the on-line identity information are consistent;
when the judgment is consistent, the identity authentication is passed, and the on-site detection identity information is transmitted to the target doctor together corresponding to the physiological detection data;
when the judgment result is inconsistent, acquiring the close user identity information associated with the mobile phone or the wearable intelligent terminal or the user identity verification content, comparing the close user identity information with the field detection identity information, and judging whether the close user identity information is consistent with the field detection identity information;
when the judgment result is consistent, starting an information input structure on the mobile phone or the wearable intelligent terminal to acquire real-time image data, voice data and/or fingerprint data so as to verify whether the close user agrees to perform inquiry;
and when the verification is passed, mapping and storing the identity information of the close user corresponding to the physiological detection data and transmitting the mapping and storing information and the physiological detection data to a target doctor.
On the other hand, an instant messaging tool and a corresponding instant messaging account used when the mobile phone or the wearable intelligent terminal performs code scanning operation are obtained, a temporary communication interaction interface between the user and the target doctor is established through the instant messaging tool, the temporary communication interaction is anonymous communication, and identity information of an interaction object is hidden for the target doctor.
On the other hand, before the communication with the target doctor is established, the method further comprises the steps of outputting a payment requirement through a communication terminal and/or a self-service inquiry terminal to which the scanning structure belongs;
and when the code is judged not to be read for the first time, deleting the machine readable code output on the display structure, or outputting advertisement information corresponding to the display area of the machine readable code or a part of the display area.
On the other hand, the detection item of the medical detection instrument comprises a patient or affected part image data detection item, an image processing system is arranged corresponding to the patient or affected part image data, and the image data collected by the image sensor is processed by the image processing system and then written into the memory part for storage.
On the other hand, the medical detection apparatus is provided with a control module, the control module can generate a unique anonymous user ID code according to the detection time and detection items of the user on the self-service inquiry terminal, and the anonymous user ID code is associated with a detection data record of the user detected by the medical detection apparatus.
The invention also provides a triage referral system based on the self-service inquiry terminal, which comprises the following structures:
at least one self-service inquiry end which is arranged facing the public and is provided with a medical detection instrument and a display structure;
at least one doctor service terminal having a communication structure and a display structure;
a user terminal carried by a user and having a communication structure and a scanning structure;
the system server is used for acquiring detection data acquired by a user through a medical detection instrument on the self-service inquiry terminal, performing triage according to the detection data, selecting a matched doctor for receiving a doctor and outputting the doctor information through a display structure on the self-service inquiry terminal; and the number of the first and second groups,
collecting the operation of a user selecting a target doctor, generating a machine readable code and outputting the machine readable code on a display structure on a self-service inquiry terminal, wherein the machine readable code is associated with the communication account information of the target doctor and the detection data; and the number of the first and second groups,
and detecting the scanning operation of the machine readable code, judging whether the code is read for the first time, triggering referral when the code is judged to be read for the first time, establishing communication with the target doctor through a user terminal to which the scanning structure belongs, and transmitting the detection data related to the machine readable code to a doctor service terminal where the target doctor is located.
Due to the adoption of the technical scheme, compared with the prior art, the invention has the following advantages and positive effects as examples: the self-service inquiry equipment provides professional detection instruments and online medical resources for users to facilitate triage of the users, combines on-site inquiry and online inquiry and enables the on-site inquiry and the online inquiry to be safely and quickly referral, and the self-service inquiry scheme which is simple, convenient, safe and efficient in operation is provided. Furthermore, the identity of the user who performs on-site inquiry and on-line inquiry can be checked, remote inquiry which violates the will of the user is reduced, and the personal right and the health right of the user are maintained. Further, the patient may conduct an anonymous inquiry to further maintain privacy of the patient.
Drawings
Fig. 1 is a schematic structural diagram of an on-site and on-line self-service medical inquiry method according to an embodiment of the present invention.
Fig. 2 is a schematic diagram of information transmission for performing authentication according to an embodiment of the present invention.
Fig. 3 is a schematic structural diagram of a remote interrogation system according to an embodiment of the present invention.
Detailed Description
The triage referral method and system based on the self-service inquiry terminal disclosed by the invention are further described in detail with reference to the accompanying drawings and specific embodiments. It should be noted that technical features or combinations of technical features described in the following embodiments should not be considered as being isolated, and they may be combined with each other to achieve better technical effects. In the drawings of the embodiments described below, the same reference numerals appearing in the respective drawings denote the same features or components, and may be applied to different embodiments. Thus, once an item is defined in one drawing, it need not be further discussed in subsequent drawings. The drawings are only for purposes of illustration and description and are not intended to limit the scope of the invention, which is to be determined by the claims, the appended drawings, and all changes that fall within the metes and bounds of the claims, or equivalences of such metes and bounds are therefore intended to be embraced by the claims.
Examples
Referring to fig. 1, the triage referral method based on the self-service inquiry terminal provided by the invention comprises the following steps:
s100, acquiring detection data acquired by a user through a medical detection instrument on the self-service inquiry terminal, performing triage according to the detection data, selecting a matched doctor for receiving an inquiry, and outputting doctor information through a display structure on the self-service inquiry terminal.
The self-service inquiry end can be a self-service inquiry room, and the self-service inquiry room can be provided with a medicine selling module according to needs. The self-service inquiry room provides an independent inquiry room for users, a remote inquiry cabinet used for communicating with a system server, a doctor service terminal or other associated terminals is installed in the inquiry room, a main controller is arranged in the remote inquiry cabinet, and medical detection instruments and a display screen are arranged on the remote inquiry cabinet. The medical detection apparatus includes instruments, devices, instruments, in-vitro diagnostic reagents and calibrators, materials and other similar or related items that are used directly or indirectly on the human body to provide information for medical or diagnostic purposes by examining samples from the human body.
When a user carries out on-site inquiry through the self-service inquiry end, detection data can be obtained through medical detection equipment according to required detection items, the main controller of the self-service inquiry end obtains and analyzes the detection data of the user, an inquiry department matched with the user is determined based on a preset inquiry rule or an inquiry standard, and information of a matched available doctor is output for the user to select. The detection data may include parameter values and detection times of the detection items, and may further include inspection standards, detection methods, detection devices, and the like, as necessary.
It should be noted that the on-site inquiry according to the present invention should be understood in a broad sense, which means that the user makes an inquiry consultation through a self-service inquiry terminal installed on the site.
S200, collecting the operation of the target doctor selected by the user and generating a machine-readable code, wherein the machine-readable code is associated with the communication account information of the target doctor and the detection data.
The matched referring physicians of the display structure output can be one or more, and the user can select one of the physicians as a target physician as required to consult with the target physician.
The operation of selecting the target doctor by the user may be, in this embodiment, an operation of selecting a trigger item or a trigger area corresponding to the target doctor by the user through an input structure such as a display screen, a keyboard, a mouse, or the like; or a selection operation triggered by a user through sound and/or action. Specifically, for example, the voice information of the user is collected by a microphone, and after voice recognition, the operations of the labels, names, and jobs of the doctors are obtained to select the target doctor, or after the action image of the user is obtained by the image collection structure, the direction, number, or specific meaning (the mapping relationship between the action and the specific meaning needs to be preset) corresponding to the action is obtained by image recognition, so that the target doctor is selected.
The machine-readable code, which may be, for example, a barcode, a two-dimensional code (i.e. a two-dimensional matrix code, e.g. a QR code), an alphanumeric code, a sound file, or some other unique machine-readable code capable of identifying the data to be associated, which machine-readable code is capable of being recognized by the user terminal and reading the associated data.
The machine readable code may be associated with the detection data by directly encoding the detection data into the machine readable code, or by processing the detection data and then associating the processed detection data into the machine readable code. The processing comprises the steps of extracting keywords/abstracts, sorting, compressing data, converting data formats and/or generating unique single numbers for the detected data. And mapping and storing the processed detection data and the detection data before processing, so that the corresponding detection data before processing can be called through the processed detection data.
Preferably, the data size of the processed detection data is compared with the data size of the original detection data, and the detection data with small data size is acquired and is associated to the machine readable code as the coded data. The machine-readable code may also be associated with other information, as desired.
In a preferred embodiment, the machine-readable code is a two-dimensional code. Because the size of the two-dimensional code coding information quantity is related to factors such as two-dimensional code pixels and code scanning camera resolution, when the data quantity of the detection data exceeds the data tolerance of the two-dimensional code, complete detection data cannot be coded. At this time, the detection data needs to be processed.
Specifically, when the data amount of the detection data is larger than the data allowable amount of the two-dimensional code, the following processing is performed:
s1, acquiring each detection item in the detection data, classifying each detection item according to whether the detection item contains image data, and dividing the detection items into a non-image detection type and an image detection type;
s2, sorting the detection items in the image detection class according to the size of the data volume from big to small;
s3, acquiring a detection item arranged at the head, adjusting the size and/or resolution of an image in the detection item according to a preset proportion to obtain a proxy image with a smaller data size, and replacing the original image with the proxy image; removing the detection single item from the image detection class;
and S4, judging whether the data volume of the processed detection data is larger than the data tolerance, returning to the step S2 if the data volume of the processed detection data is larger than the data tolerance, and ending the step S2 if the data volume of the processed detection data is not larger than the data tolerance.
After the detection, the detection data can be triggered to be encoded into the two-dimensional code. Preferably, in order to prevent the agent image and the original image from occupying the storage space of the self-service inquiry terminal together, after the agent image is generated, the original image is transferred to a specified path of the system server or the associated cloud server. If necessary, the original image can be retrieved through the aforementioned designated path.
S300, detecting the scanning operation of the machine readable code and judging whether the code is read for the first time.
And the user scans the machine readable code through the scanning structure on the user terminal so as to read the code. The user terminal may be, for example, a mobile phone (e.g., a smart phone), a tablet, a laptop, a wearable smart terminal such as smart glasses, a smart bracelet, a smart watch, etc., or other suitable computer device.
The user terminal may include a processor, which may be integrated with one or more memories, communication structures, and scanning structures, the memories (e.g., RAM, ROM, EPROM, EEPROM, removable memory, etc.) may include AN operating system capable of performing a variety of functions, the memories may include a plurality of applications, the communication structures may include one or more transceivers (e.g., WWAN, W L AN, and/or WPAN transceivers, etc.) operating in accordance with IEEE standards, 3G or 4G or 5G or 6G standards, or other standards.
In a preferred embodiment, the communication terminal to which the scanning structure belongs is a mobile phone or a wearable intelligent terminal having the scanning structure and the communication structure.
And detecting the code scanning operation of the user terminal on the machine readable code, and judging whether the code scanning operation is the first code reading of the machine readable code. In this embodiment, the machine-readable code is configured as a one-time code, and can only be read once, and the code is invalid after the code is read once (i.e., the code is scanned successfully). In specific implementation, the method can be implemented by acquiring code scanning operation information of a user terminal, for example, acquiring code scanning operation information of the user terminal through a system server, feeding the code scanning operation information back to a self-service inquiry terminal displaying a machine readable code, and loading a failure mark on the machine readable code after the self-service inquiry terminal receives the feedback information; or the code scanning operation information is directly fed back to a self-service inquiry terminal displaying a machine readable code through the user terminal, and the self-service inquiry terminal loads a failure mark on the machine readable code after receiving the feedback information; or acquiring video image data of a user operating a user terminal through a camera on the self-service inquiry terminal, identifying and analyzing the video image data to judge whether the user terminal performs code scanning operation, and loading a failure mark on a displayed machine readable code by the self-service inquiry terminal when the code scanning operation is judged; or, the screen recording software on the user terminal monitors the screen information of the user, judges whether the user performs code scanning operation, and when the code scanning operation is judged to be performed, the screen recording software feeds back the code scanning operation information to the self-service inquiry terminal, and the self-service inquiry terminal loads a failure mark on the displayed machine readable code.
And S400, when the code is read for the first time, establishing communication with the target doctor through the communication terminal to which the scanning structure belongs, and transmitting the detection data associated with the machine-readable code to the terminal to which the target doctor is located.
When the code is determined not to be read for the first time, a prompt that the machine-readable code has failed may be displayed. Preferably, when it is determined that the code is not read for the first time, the machine-readable code output on the display structure is deleted, or advertisement information is output corresponding to the display area of the machine-readable code or a part of the display area thereof, so as to cover all or part of the machine-readable code.
In order to inform the importance of the first code reading of the user, when the machine readable code is output, the code scanning prompt can be output at the same time, and the machine readable code is prompted not to be read repeatedly. According to the technical scheme, the user privacy can be protected more safely, and information leakage caused by scanning or mistakenly scanning the machine readable code by other users is avoided.
Referring to fig. 2, in this embodiment, the on-site detection identity information of the user performing medical detection may also be acquired through an examinee identity information acquisition structure arranged on the self-service inquiry terminal, and the acquired on-site detection identity information and the detection data are mapped and stored. By way of example and not limitation, the user may be prompted to perform identity detection when entering the detection area of the self-service inquiry terminal, and the identity information acquisition structure of the subject is automatically started after the user does not deny the user; or when the user starts the medical detection instrument for detection, the user is prompted to carry out identity detection, and after the user confirms, the identity information acquisition structure of the detected person is started; the user can be prompted to carry out identity detection when the user finishes detection through the medical detection instrument, and the identity information acquisition structure of the detected person is started after the user confirms.
Meanwhile, when the mobile phone or the wearable intelligent terminal scans the machine readable code, user identity verification content corresponding to the communication account can be obtained according to the communication account information on the mobile phone or the wearable intelligent terminal to serve as online identity information, and the online identity information and the detection data are mapped and stored. Taking the instant messaging tool WeChat as an example, for example, when the user scans the code through WeChat, the identity verification content (for example, real name verification information) of the WeChat communication account of the user is obtained as the online identity information for online inquiry.
Preferably also an authentication step, continuing with fig. 2:
and comparing the on-site detection identity information with the on-line identity information through an identity verification circuit to judge whether the on-site detection identity information and the on-line identity information are consistent.
When the judgment is consistent, the identity authentication is passed, and the on-site detection identity information can be transmitted to the target doctor together corresponding to the physiological detection data.
When the judgment result is inconsistent, the identity verification circuit can further acquire the close user identity information associated with the mobile phone or the wearable intelligent terminal or the user identity verification content, and then compare the close user identity information with the field detection identity information to judge whether the close user identity information is consistent with the field detection identity information.
And when the judgment result is consistent, starting an information input structure on the mobile phone or the wearable intelligent terminal to acquire real-time image data, voice data and/or fingerprint data so as to verify whether the close user agrees to perform inquiry. For example, a camera may be started to acquire an identity document photo of the close user, a real-time action of the close user, a real-time facial image of the close user, or a microphone may be started to acquire real-time voice data of the close user (specifically, in a question and answer manner), or a fingerprint data authentication module may be started to verify fingerprint data of the close user. After the data is acquired, the data can be compared with the close user standard information stored in the standard database to verify the identity of the user.
And if the verification is passed, mapping and storing the identity information of the close user corresponding to the physiological detection data and transmitting the mapping and storing information and the physiological detection data to the target doctor.
By performing identity verification, the privacy and information security of the inquiry user can be further protected, and inquiry consultation violating the will of the user is reduced. The close user can be the family, friend or management patient of the user. The association relationship between the close user and the mobile phone or the wearable intelligent terminal of the user is preferably preset by the user. As an example of a typical manner, for example, a user may set his spouse, child, and parent as a close user, and verify identity information of the close user, specifically, upload an identity ID number, an identity card image, facial recognition information, fingerprint recognition information, and the like, which can embody data content for recognizing the identity of the user. Therefore, when needed, the user can use the mobile phone to help the close user to carry out remote inquiry, and the way is convenient for the user to manage the health information of family members.
The communication between the user and the target doctor may be communication interaction requiring friend verification by the target doctor or temporary communication interaction requiring no friend verification. Preferably, a temporary communication interaction of the user with the target medical/drug professional is established. Specifically, when a user scans a code through the instant messaging tool, the instant messaging tool used in the code scanning operation and the corresponding instant messaging account are obtained, and a temporary communication interactive interface between the user and the target doctor is established through the instant messaging tool. The temporary communication interaction is preferably anonymous communication, and identity information of an interaction object is hidden from a target doctor. Therefore, the information security of the inquiry user can be further protected.
In one embodiment, before establishing communication with the target doctor, the method further comprises outputting payment requirements through a communication terminal belonging to the scanning structure and/or a self-service inquiry terminal. And aiming at the payment request, the user can pay through a payment platform on the mobile phone. After successful payment, communication with the target doctor is established.
In this embodiment, the medical detection apparatus may include various items suitable for self-help operation, such as body temperature, blood pressure, heart rate, blood oxygen, body fat, height, weight, and the like. Specifically, medical detection apparatus includes control module, communication module and detection structure interface module, and control module passes through communication module and connects the main control unit of asking the diagnosis end by oneself, and control module carries out the response operation through the detection operation button on display screen or the keyboard, and control module is through the external clinical thermometer of detection structure interface module of connecting, sphygmomanometer, electrocardiograph, oximeter, body fat detector and weighing scale one or more in order to gather human data. Of course, other specialized detection structures such as a body fluid detection structure, an image detection structure, etc. may be provided as desired.
Preferably, the detection item of the medical detection apparatus includes a patient or affected part image data detection item, an image processing system is provided corresponding to the patient or affected part image data, and the image data acquired by the image sensor is processed by the image processing system and then written into the memory part for storage.
In this embodiment, the control module of the medical detection apparatus may generate a unique anonymous user ID code according to the detection time and the detection item of the user on the self-service inquiry terminal, where the anonymous user ID code is associated with a detection data record of the user detected by the medical detection apparatus. The processor of the control module can be externally connected with the printing module, so that a user can print the detection data record according to the requirement.
Referring to fig. 3, the present invention further provides a triage referral system based on a self-service inquiry terminal, wherein the triage referral system comprises a system server, a user terminal, at least one inquiry assisting terminal and at least one doctor service terminal, which are connected with each other.
The self-service inquiry end is provided with a medical detection instrument and a display structure. When a user carries out on-site inquiry through the self-service inquiry end, detection data can be obtained through medical detection equipment according to required detection items, the main controller of the self-service inquiry end obtains and analyzes the detection data of the user, an inquiry department matched with the user is determined based on a preset inquiry rule or an inquiry standard, and information of a matched available doctor is output for the user to select. The detection data may include parameter values and detection times of the detection items. The matched referring physicians of the display structure output can be one or more, and the user can select one of the physicians as a target physician as required to consult with the target physician.
The doctor service terminal is provided with a communication structure and a display structure.
A user terminal may include a processor that may be provided integrally with one or more memories, communication structures, and scanning structures, the memories (e.g., RAM, ROM, EPROM, EEPROM, removable memory, etc.) may include AN operating system capable of performing a variety of functions, the memories may include a plurality of applications, the communication structures may include one or more transceivers (e.g., WWAN, W L AN, and/or WPAN transceivers, etc.) operating in accordance with the IEEE standard, the 3G or 4G or 5G or 6G standard, or other standards.
The user terminal is preferably a mobile phone.
The system server is used for acquiring detection data acquired by a user through a medical detection instrument on the self-service inquiry terminal, performing triage according to the detection data, selecting a matched doctor for receiving a consultation and outputting doctor information through a display structure on the self-service inquiry terminal; and the number of the first and second groups,
collecting the operation of a user selecting a target doctor, generating a machine readable code and outputting the machine readable code on a display structure on a self-service inquiry terminal, wherein the machine readable code is associated with the communication account information of the target doctor and the detection data; and the number of the first and second groups,
and detecting the scanning operation of the machine readable code, judging whether the code is read for the first time, establishing communication with the target doctor through the user terminal to which the scanning structure belongs when the code is judged to be read for the first time, and transmitting the detection data related to the machine readable code to the doctor service terminal where the target doctor is located.
The machine-readable code, which may be, for example, a barcode, a two-dimensional code (i.e. a two-dimensional matrix code, e.g. a QR code), an alphanumeric code, a sound file, or some other unique machine-readable code capable of identifying the data to be associated, which machine-readable code is capable of being recognized by the user terminal and reading the associated data.
The machine readable code may be associated with the detection data by directly encoding the detection data into the machine readable code, or by processing the detection data and then associating the processed detection data into the machine readable code. The processing comprises the steps of extracting keywords/abstracts, sorting, compressing data, converting data formats and/or generating unique single numbers for the detected data. And mapping and storing the processed detection data and the detection data before processing, so that the corresponding detection data before processing can be called through the processed detection data.
Preferably, the data size of the processed detection data is compared with the data size of the original detection data, and the detection data with small data size is acquired and is associated to the machine readable code as the coded data. The machine-readable code may also be associated with other information, as desired.
In a preferred embodiment, the machine-readable code is a two-dimensional code. Because the size of the two-dimensional code coding information quantity is related to factors such as two-dimensional code pixels and code scanning camera resolution, when the data quantity of the detection data exceeds the data tolerance of the two-dimensional code, complete detection data cannot be coded. At this time, the detection data needs to be processed.
In particular, the system server is configured to: when the data volume of the detection data is larger than the data tolerance of the two-dimensional code, the following processing is carried out: s1, acquiring each detection item in the detection data, classifying each detection item according to whether the detection item contains image data, and dividing the detection items into a non-image detection type and an image detection type; s2, sorting the detection items in the image detection class according to the size of the data volume from big to small; s3, acquiring a detection item arranged at the head, adjusting the size and/or resolution of an image in the detection item according to a preset proportion to obtain a proxy image with a smaller data size, and replacing the original image with the proxy image; removing the detection single item from the image detection class; and S4, judging whether the data volume of the processed detection data is larger than the data tolerance, returning to the step S2 if the data volume of the processed detection data is larger than the data tolerance, and ending the step S2 if the data volume of the processed detection data is not larger than the data tolerance.
After the detection, the detection data can be triggered to be encoded into the two-dimensional code. Preferably, in order to prevent the agent image and the original image from occupying the storage space of the self-service inquiry terminal together, after the agent image is generated, the original image is transferred to a specified path of the system server or the associated cloud server. If necessary, the original image can be retrieved through the aforementioned designated path.
In this embodiment, the on-site detection identity information of the user performing medical detection may also be acquired through the subject identity information acquisition structure provided on the self-service inquiry terminal, and the acquired on-site detection identity information and the detection data are mapped and stored. Meanwhile, when the mobile phone or the wearable intelligent terminal scans the machine readable code, user identity verification content corresponding to the communication account can be obtained according to the communication account information on the mobile phone or the wearable intelligent terminal to serve as online identity information, and the online identity information and the detection data are mapped and stored. Taking the instant messaging tool WeChat as an example, for example, when the user scans the code through WeChat, the identity verification content (for example, real name verification information) of the WeChat communication account of the user is obtained as the online identity information for online inquiry.
Preferably, the on-site detection identity information and the on-line identity information are compared by an identity verification circuit in the system server, and whether the on-site detection identity information and the on-line identity information are consistent or not is judged. When the judgment is consistent, the identity authentication is passed, and the on-site detection identity information can be transmitted to the target doctor together corresponding to the physiological detection data. When the judgment result is inconsistent, the identity verification circuit can further acquire the close user identity information associated with the mobile phone or the wearable intelligent terminal or the user identity verification content, and then compare the close user identity information with the field detection identity information to judge whether the close user identity information is consistent with the field detection identity information. And when the judgment result is consistent, starting an information input structure on the mobile phone or the wearable intelligent terminal to acquire real-time image data, voice data and/or fingerprint data so as to verify whether the close user agrees to perform inquiry. And if the verification is passed, mapping and storing the identity information of the close user corresponding to the physiological detection data and transmitting the mapping and storing information and the physiological detection data to the target doctor. Therefore, when needed, the user can use the mobile phone to help the close user to carry out remote inquiry, and the way is convenient for the user to manage the health information of family members.
In one embodiment, before establishing communication with the target doctor, the method further comprises outputting payment requirements through a communication terminal belonging to the scanning structure and/or a self-service inquiry terminal. And aiming at the payment request, the user can pay through a payment platform on the mobile phone. After successful payment, communication with the target doctor is established.
Other technical features are referred to in the previous embodiment and are not described in detail herein.
It should be noted that, other functional modules may also be arranged on the self-service inquiry terminal, for example, a camera, a microphone, a speaker, a key unit and a payment component may also be arranged on the self-service inquiry terminal, and the payment component may include one or more of a bar code scanner, a card reader, a fingerprint collector and a face-brushing payment camera, and the structure and circuit connection of the payment component may refer to the prior art, and are not described herein again.
In the description above, the various components may be selectively and operatively combined in any number within the intended scope of the present disclosure. In addition, terms like "comprising," "including," and "having" should be interpreted as inclusive or open-ended, rather than exclusive or closed-ended, by default, unless explicitly defined to the contrary. While exemplary aspects of the present disclosure have been described for illustrative purposes, those skilled in the art will appreciate that the foregoing description is by way of description of the preferred embodiments of the present disclosure only, and is not intended to limit the scope of the present disclosure in any way, which includes additional implementations in which functions may be performed out of the order of presentation or discussion. Any changes and modifications of the present invention based on the above disclosure will be within the scope of the appended claims.

Claims (10)

1. A triage referral method based on a self-service inquiry terminal is characterized by comprising the following steps:
acquiring detection data acquired by a user through a medical detection instrument on a self-service inquiry terminal, performing triage according to the detection data, selecting a matched doctor for receiving a consultation, and outputting the doctor information through a display structure on the self-service inquiry terminal;
collecting the operation of a user selecting a target doctor and generating a machine-readable code, wherein the machine-readable code is associated with the communication account information of the target doctor and the detection data;
detecting the scanning operation of the machine readable code and judging whether the code is read for the first time;
and triggering referral when the code is judged to be read for the first time, establishing communication between the communication terminal of the scanning structure and the terminal of the target doctor, and transmitting the detection data associated with the machine readable code to the terminal of the target doctor.
2. The remote interrogation method of claim 1, wherein: the communication terminal to which the scanning structure belongs is a mobile phone or a wearable intelligent terminal with the scanning structure and the communication structure, and the machine readable code is a two-dimensional code.
3. The remote interrogation method according to claim 1 or 2, characterized in that: the on-site detection identity information of the user who carries out medical detection is acquired through an identity information acquisition structure of the detected person arranged on the self-service inquiry terminal, and the acquired on-site detection identity information and the detection data are mapped and stored.
4. The remote interrogation method of claim 3, wherein: when the mobile phone or the wearable intelligent terminal scans the machine readable code, user identity verification content corresponding to the communication account is obtained according to the communication account information on the mobile phone or the wearable intelligent terminal and serves as online identity information, and the online identity information and the detection data are mapped and stored.
5. The remote interrogation method of claim 4, wherein: the method also comprises the following steps of,
comparing the on-site detection identity information with the on-line identity information, and judging whether the on-site detection identity information and the on-line identity information are consistent;
when the judgment is consistent, the identity authentication is passed, and the on-site detection identity information is transmitted to the target doctor together corresponding to the physiological detection data;
when the judgment result is inconsistent, acquiring the close user identity information associated with the mobile phone or the wearable intelligent terminal or the user identity verification content, comparing the close user identity information with the field detection identity information, and judging whether the close user identity information is consistent with the field detection identity information;
when the judgment result is consistent, starting an information input structure on the mobile phone or the wearable intelligent terminal to acquire real-time image data, voice data and/or fingerprint data so as to verify whether the close user agrees to perform inquiry;
and when the verification is passed, mapping and storing the identity information of the close user corresponding to the physiological detection data and transmitting the mapping and storing information and the physiological detection data to a target doctor.
6. The remote interrogation method of claim 1, wherein: the method comprises the steps of obtaining an instant messaging tool and a corresponding instant messaging account which are used when a mobile phone or a wearable intelligent terminal conducts code scanning operation, establishing a temporary communication interaction interface between a user and a target doctor through the instant messaging tool, wherein the temporary communication interaction is anonymous communication, and identity information of an interaction object is hidden for the target doctor.
7. The remote interrogation method of claim 1, wherein: before establishing communication with the target doctor, outputting a payment requirement through a communication terminal and/or a self-service inquiry terminal to which the scanning structure belongs;
and when the code is judged not to be read for the first time, deleting the machine readable code output on the display structure, or outputting advertisement information corresponding to the display area of the machine readable code or a part of the display area.
8. The remote interrogation method of claim 1, wherein: the detection items of the medical detection instrument comprise patient or affected part image data detection items, an image processing system is arranged corresponding to the patient or affected part image data, and the image data collected by the image sensor is processed by the image processing system and then written into the memory part for storage.
9. The remote interrogation method of claim 1, wherein: the medical detection apparatus is provided with a control module, the control module can generate a unique anonymous user ID code according to the detection time and detection items of a user on the self-service inquiry terminal, and the anonymous user ID code is associated with a detection data record of the user detected by the medical detection apparatus.
10. A triage referral system based on a self-service inquiry terminal is characterized by comprising:
at least one self-service inquiry end which is arranged facing the public and is provided with a medical detection instrument and a display structure;
at least one doctor service terminal having a communication structure and a display structure;
a user terminal carried by a user and having a communication structure and a scanning structure;
the system server is used for acquiring detection data acquired by a user through a medical detection instrument on the self-service inquiry terminal, performing triage according to the detection data, selecting a matched doctor for receiving a doctor and outputting the doctor information through a display structure on the self-service inquiry terminal; and the number of the first and second groups,
collecting the operation of a user selecting a target doctor, generating a machine readable code and outputting the machine readable code on a display structure on a self-service inquiry terminal, wherein the machine readable code is associated with the communication account information of the target doctor and the detection data; and the number of the first and second groups,
and detecting the scanning operation of the machine readable code, judging whether the code is read for the first time, triggering referral when the code is judged to be read for the first time, establishing communication with the target doctor through a user terminal to which the scanning structure belongs, and transmitting the detection data related to the machine readable code to a doctor service terminal where the target doctor is located.
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