CN111430047B - Offline and online combined self-service medical inquiry method and system - Google Patents
Offline and online combined self-service medical inquiry method and system Download PDFInfo
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Classifications
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Abstract
The invention provides a self-service medical inquiry method and a self-service medical inquiry system combined offline, and relates to the technical field of self-service medical equipment. An offline combined self-service medical inquiry method comprises the following steps: the medical detection device on the self-service end is used for collecting physical examination data of a user, and the display structure of the self-service end outputs medical/medical professional information for providing on-line inquiry service; acquiring a target medical/pharmaceutical professional selected by a user to generate a digital code, wherein the digital code is associated with communication account information of the target medical/pharmaceutical professional; and acquiring the operation information of the digital code scanned by the user terminal, establishing communication with the target medical/medical professional on the user terminal according to the communication account information, and transmitting the physical examination data to a medical/medical service terminal where the target medical/medical professional is located. The invention protects the privacy of the user, reduces the time for occupying the equipment and improves the inquiry efficiency.
Description
Technical Field
The invention relates to the technical field of self-service medical equipment.
Background
The existing medical mode is generally that a patient looks for a doctor to visit after the illness appears, and the patient is easy to appear 'queuing for one hour and seeing a doctor for three minutes' after the patient arrives at the hospital due to the limitation of medical resources. The problems of high medical cost, few channels, low coverage and the like are plagued by the public. In particular, medical problems represented by "medical systems with low efficiency, medical services with poor quality, medical situations with difficulty in seeing a doctor and high medical costs" are the main focus of social attention. The problems of people's full of patients in a large hospital, no need of asking for the body fluid in a community hospital, complicated patient treatment procedures and the like are caused by unsmooth medical information, two polarized medical resources, incomplete medical supervision mechanisms and the like, and become important factors for affecting the harmonious development of society.
Based on the above problems, various remote medical solutions are proposed in the prior art to facilitate remote patient consultation and prescription making, remote pharmacist review of prescriptions, etc. The current conventional telemedicine prior art is summarized as follows: in the first mode, after the user selects doctor to pay on the online platform, the platform provides the platform communication account of the doctor or other communication accounts of other related platforms for the user, so that the user can conveniently communicate with the doctor on line, and personal physical examination data can be uploaded for diagnosis of the doctor when the user communicates with the doctor. The defects are that: the uploaded personal physical examination data can be too early to embody the current physiological condition information of the user, or the personal examination data is based on household detection equipment of the user, and the detection precision and accuracy are poor, so that doctors are difficult to approve the uploaded personal examination data, and accurate diagnosis is difficult to carry out. In the second way, the user performs detection through the unmanned self-service terminal and performs inquiry to a remote doctor, for example, some unmanned shared self-service consulting rooms (also called unmanned consulting rooms, one-minute consulting rooms or micro-consulting rooms) are present in some office buildings and communities at present, and the patient can perform network remote video communication with medical staff or pharmacists such as doctors in the self-service consulting rooms to perform remote inquiry, and the self-service consulting rooms also provide some medical detection instruments for inquiring the user to perform routine detection. The defects are that: because the diseases relate to privacy, users have a tabu to communicate with doctors in a self-help consulting room, and the communication is inconvenient, so that the doctors are difficult to acquire comprehensive information; on the other hand, when the user consultation time is long, the inquiry equipment is occupied for a long time, and other users cannot use the equipment.
How to provide a self-service medical inquiry method with low medical cost, high inquiry efficiency and safety based on the prior art is a technical problem to be solved currently.
Disclosure of Invention
The invention aims at: overcomes the defects of the prior art and provides a self-service medical inquiry method and a self-service medical inquiry system combined on off-line and on-line. According to the invention, the self-service terminal provides the professional medical detection instrument to collect the physical examination data of the inquirer and provides the medical/medical professional information for the user to select, then the user terminal identifies the information to establish communication interaction with the selected medical/medical professional, and the inquiry request is transferred to the user terminal, so that the inquiry efficiency is improved, the user privacy is protected, the time occupied by the user on self-service equipment is reduced, and the self-service equipment has the effects of low medical cost, high inquiry efficiency and safety.
In order to achieve the above object, the present invention provides the following technical solutions:
an offline combined self-service medical inquiry method comprises the following steps:
the medical detection device on the self-service end is used for collecting physical examination data of a user, and the display structure of the self-service end outputs medical/medical professional information for providing on-line inquiry service;
Acquiring a target medical/pharmaceutical professional selected by a user to generate a digital code, wherein the digital code is associated with communication account information of the target medical/pharmaceutical professional;
and acquiring operation information of the digital codes, which is scanned by the user terminal, establishing communication with the target medical/medical professional on the user terminal according to the communication account information, and transmitting the physical examination data to a medical/medical service terminal where the target medical/medical professional is located.
Further, the digital code is a two-dimensional code, when the two-dimensional code is generated, physical examination data are obtained, whether the size of the physical examination data exceeds a preset capacity value is judged, and when the physical examination data do not exceed the preset capacity value, the physical examination data are used as additional data to be encoded into the two-dimensional code together with the communication account information of the target medical/medical professional;
and when communication with the target medical/medical professional is established, displaying the physical examination data at the user terminal and the medical/medical service terminal where the target medical/medical professional is located.
Further, when the size of the physical examination data exceeds a preset capacity value, generating a detection single number corresponding to the physical examination data, wherein the detection single number is associated with the physical examination data, and the detection single number is used as additional data to be encoded into the two-dimensional code together with the communication account information of the target medical/medical professional;
When communication with the target medical/medical professional is established, the detection list number is displayed at the user terminal and the medical/medical service terminal where the target medical/medical professional is located, and the detection list number can be triggered to retrieve associated physical examination data.
Further, an instant communication tool and a corresponding instant communication account used when the user terminal performs code scanning operation are obtained, a temporary communication interaction interface between a user and the target medical/pharmaceutical professional is established through the instant communication tool, and the temporary communication interaction is anonymous communication or real-name communication;
when the temporary communication interaction is real-name communication, according to real-name verification information of a user, a personal health file of the user in a system server and/or other related servers is called, and the personal health file is output to the user and/or a target medical/pharmaceutical professional in the temporary communication interaction interface; and acquiring the physical examination data to update the personal health record.
Further, a user identity information acquisition structure is arranged on the self-service end to acquire user identity information on site, before or after the user uses the medical detection instrument to detect, the user identity information is acquired through the user identity information acquisition structure, and the acquired user identity information and the physical examination data are mapped and stored.
Further, when the user terminal scans the digital code, user identity verification content corresponding to the communication account is obtained according to the communication account information on the user terminal and used as online user identity information, and the online user identity information and the physical examination data are mapped and stored.
Preferably, the method further comprises the following steps:
comparing the user identity information acquired by the identity information acquisition structure with the on-line user identity information as field user identity information, and judging whether the user identity information and the on-line user identity information are consistent;
when the identity is judged to be consistent, the identity verification is passed, and the user identity information is transmitted to a target medical/pharmaceutical professional together with corresponding physical examination data;
when the identity information is inconsistent, acquiring the intimacy user identity information associated with the user terminal or the user identity verification content, comparing the intimacy user identity information with the onsite user identity information, and judging whether the intimacy user identity information is consistent;
when the judgment is consistent, starting an information acquisition structure on the user terminal to acquire real-time image data, sound data and/or fingerprint data so as to verify whether the close user agrees to carry out inquiry;
and when the verification is passed, mapping and storing the identity information of the intimate user corresponding to the physical examination data and transmitting the information to a target medical/medical professional together.
The invention also discloses another off-line on-line combined self-service medical inquiry method, which comprises the following steps:
establishing communication between a user and a medical/medical professional, acquiring self-help physical examination project information selected by the user corresponding to the medical/medical professional, and generating a self-help physical examination order;
the self-service end acquires the self-help physical examination order information, starts a medical detection instrument to acquire physical examination data of a user, and encodes the physical examination data and communication account information of the medical/medical professional together to generate a digital code; or generating a detection list number corresponding to the physical examination data, wherein the detection list number is associated with the physical examination data, and encoding the detection list number and the communication account information of the medical/pharmaceutical professional together to generate a digital code;
and acquiring operation information of the digital codes, which is scanned by the user terminal, establishing communication with the medical/medical professional on the user terminal according to the communication account information, and transmitting the physical examination data to a medical/medical service terminal where the medical/medical professional is located.
The invention also discloses a self-service medical inquiry system combined offline, which comprises:
the self-service end facing the public is provided with a medical detection instrument and a display structure, physical examination data are acquired through the medical detection instrument, and medical/medical professional information providing on-line inquiry service and a digital code of a target medical/medical professional are output through the display structure, wherein the digital code is associated with the communication account information of the target medical/medical professional;
The user terminal is provided with a communication structure and a scanning structure, the digital codes of the target medical/medical professionals are scanned through the scanning structure, and after the code scanning is successful, the communication with the target medical/medical professionals is established through the communication structure;
and the medical/medicine service terminal is arranged facing the medical/medicine professional and is used for establishing communication with the user terminal so as to provide consultation service for the user and receiving the physical examination data.
Further, the self-service end is a self-service consulting room comprising a medicine selling machine, and the system also comprises a system server which is connected with the self-service end, the user terminal and the medicine/medicine service terminal and performs information interaction;
the system server can acquire a target medical/pharmaceutical professional selected by a user to generate a digital code, wherein the digital code is a two-dimensional code, and the system server is configured to:
when the two-dimensional code is generated, acquiring physical examination data, judging whether the size of the physical examination data exceeds a preset capacity value, and when the size of the physical examination data does not exceed the preset capacity value, encoding the physical examination data serving as additional data into the two-dimensional code together with the communication account information of the target medical/pharmaceutical professional; transmitting the physical examination data to a user terminal and a medical/medical service terminal for display when communication with the target medical/medical professional is established;
And when the value exceeds the preset capacity value, generating a detection single number corresponding to the physical examination data, wherein the detection single number is associated with the physical examination data, and the detection single number is used as additional data to be encoded into the two-dimensional code together with the communication account information of the target medical/medical professional; when communication with the target medical/medical professional is established, the detection list number is displayed on the user terminal and the medical/medical service terminal, and the detection list number can be triggered to retrieve associated physical examination data.
The invention also discloses another off-line on-line combined self-service medical inquiry system, which comprises:
self-service end towards public setting is provided with medical detection apparatus and display structure on it, gathers physical examination data through medical detection apparatus, provides online inquiry information through display structure output:
a user terminal on which a communication structure and a scanning structure are provided;
a medical/pharmaceutical service terminal set for medical/pharmaceutical professionals for establishing communication with the user terminal to provide consultation service for the user;
the system server is used for establishing communication between a user and a medical/medical professional, acquiring self-help physical examination project information selected by the medical/medical professional corresponding to the user, generating a self-help physical examination order and sending the self-help physical examination order to the self-help server;
The self-service end can start a medical detection instrument according to the self-service physical examination order information to acquire physical examination data of a user, and encode the physical examination data and communication account information of the medical/medical professional together to generate a digital code; or generating a detection list number corresponding to the physical examination data, wherein the detection list number is associated with the physical examination data, and encoding the detection list number and the communication account information of the medical/pharmaceutical professional together to generate a digital code;
when the digital codes are scanned by the scanning structure of the user terminal, communication with the medical/pharmaceutical professionals is established on the user terminal according to the communication account information;
after the user establishes communication with the medical/medical professional at the user terminal, the self-service terminal can transmit the physical examination data to the medical/medical service terminal where the medical/medical professional is located.
Compared with the prior art, the invention has the following advantages and positive effects by taking the technical scheme as an example: the self-service terminal provides professional medical detection equipment to collect the physical examination data of the inquirer and provides the information of the medical/medical professionals for the user to select, then the user terminal identifies the information to establish communication interaction with the selected medical/medical professionals, and the inquiry request is transferred to the user terminal, so that the inquiry efficiency is improved, the user privacy is protected, the time occupied by the user on self-service equipment is reduced, and the self-service equipment has the effects of low medical cost, high inquiry efficiency and safety. Furthermore, the digital coding technology is utilized to facilitate the user to call and review the detection data; further, strict identity verification operation is set to protect user privacy and information security, and user experience is improved.
Drawings
Fig. 1 is a schematic structural diagram of an offline online combined self-service medical inquiry method according to an embodiment of the present invention.
Fig. 2 is a schematic structural diagram of a self-service end according to an embodiment of the present invention.
Fig. 3 is a schematic structural diagram of a self-service end of a display structure and an infrared thermosensitive body temperature measurement structure according to an embodiment of the present invention.
Fig. 4 is a schematic structural diagram of a self-service end with a drug-selling cabinet according to an embodiment of the present invention.
Fig. 5 is a block diagram of a medical detecting instrument according to an embodiment of the present invention.
Fig. 6 is a schematic structural diagram of another offline combined self-service medical inquiry method according to an embodiment of the present invention.
Fig. 7 is a schematic structural diagram of an offline integrated self-service medical inquiry system according to an embodiment of the present invention.
Reference numerals illustrate:
a self-service end 10;
self-help consulting room 100, remote consulting cabinet 110, seat 120, display structure 130, medical detecting instrument 140, infrared thermosensitive body temperature measuring structure 141, sphygmomanometer 142;
and a drug dispensing cabinet 200.
Detailed Description
The method and system for offline and online combined self-service medical inquiry disclosed by the invention are further described in detail below with reference to the accompanying drawings and specific embodiments. It should be noted that the technical features or combinations of technical features described in the following embodiments should not be regarded as being isolated, and they may be combined with each other to achieve a better technical effect. In the drawings of the embodiments described below, like reference numerals appearing in the various drawings represent like features or components and are applicable to the various embodiments. Thus, once an item is defined in one drawing, no further discussion thereof is required in subsequent drawings.
It should be noted that the structures, proportions, sizes, etc. shown in the drawings are merely used in conjunction with the disclosure of the present specification, and are not intended to limit the applicable scope of the present invention, but rather to limit the scope of the present invention.
The inquiry in the invention comprises consultation of medical treatment affairs including disease diagnosis and treatment, prescription making and the like and medical practitioner medicine affairs including checking prescriptions, medication consultation, instruction and the like.
Examples
Referring to fig. 1, the method for on-line and off-line combined self-service medical inquiry provided by the invention comprises the following steps:
s110, acquiring physical examination data of a user through a medical detection instrument on the self-service end, and outputting medical/medical professional information providing on-line inquiry service through a display structure of the self-service end.
The self-service end faces the public. As an example of a typical structure, referring to fig. 2, the self-service terminal 10 includes at least one self-service consulting room 100, where the self-service consulting room 100 provides a separate consulting space for a consulting user, and a remote consulting cabinet 110 and a seat 120 for communicating with a system server are installed in the consulting room. A controller is arranged in the remote inquiry cabinet 110, a medical detection instrument 140 and a display structure 130 are arranged on the remote inquiry cabinet, and physical examination data are collected through the medical detection instrument; according to the operation of the user, the information of the medical/pharmaceutical professional providing the on-line consultation service is output through the display structure. The display structure preferably adopts a touch control operation screen so that a user can input information.
The medical testing device 140 includes instruments, equipment, devices, in vitro diagnostic reagents and calibrators, materials, and other similar or related items that are used directly or indirectly on the human body to provide information for medical or diagnostic purposes by examining a sample from the human body. The physical examination data may include one or more individual examination data, which preferably includes parameter values and examination time information.
Referring to fig. 3, the medical testing device 140 preferably includes an infrared heat sensitive body temperature measurement structure 141 disposed on the remote interrogation cabinet 110 for non-contact testing of the body temperature of the user. Specifically, as an example of a typical manner, the infrared thermosensitive body temperature measuring structure 141 may include an infrared probe or an infrared camera, and a monitor, where the infrared probe or the infrared camera is installed on the monitor, and the monitor may be connected to an alarm as needed for information transmission. The alarm comprises any structure capable of prompting and warning; the monitor can also be connected with a remote video display structure and an alarm signal according to the requirement, so as to inform remote quarantine inspectors.
Referring to fig. 4, the self-service terminal 10 may further include one or more drug-selling cabinets 200 according to needs to improve self-service drug-selling functions.
S120, acquiring the target medical/pharmaceutical professional selected by the user to generate a digital code, wherein the digital code is associated with the communication account information of the target medical/pharmaceutical professional.
The digital code can be a two-dimensional code, a bar code or other electronic codes, and other information can be associated with the digital code according to the requirement.
S130, collecting operation information of the digital codes scanned by the user terminal, establishing communication with the target medical/medical professional on the user terminal according to the communication account information, and transmitting the physical examination data to a medical/medical service terminal where the target medical/medical professional is located.
The user carries the user terminal, the user terminal at least comprises a communication structure and a scanning structure, the digital codes of the target medical/medical professional are scanned through the scanning structure, and after the code scanning is successful, the communication with the target medical/medical professional is established through the communication structure.
In this embodiment, the digital code may also be associated with physical examination data of the user, and the physical examination data of the user may be associated with the physical examination data, or the physical examination data may be directly encoded into the digital code, or after the physical examination data corresponding to the physical examination data generates the physical examination data single number, the physical examination data single number may be encoded into the digital code as additional data.
The digital code is preferably a two-dimensional code. The size of the two-dimensional code coding information quantity is related to factors such as two-dimensional code pixels, scanning code camera resolution and the like, and the common range is between a few K and tens of M at present due to the limitation of the pixel and the camera resolution.
Preferably, according to the difference of the collected physical examination data, an unused display mode is adopted.
In one embodiment, when the two-dimensional code is generated, the physical examination data is acquired, whether the size of the physical examination data exceeds a preset capacity value is judged, and when the physical examination data does not exceed the preset capacity value, the physical examination data is used as additional data to be encoded into the two-dimensional code together with the communication account information of the target medical/medical professional. And when communication with the target medical/medical professional is established, displaying the physical examination data at the user terminal and the medical/medical service terminal where the target medical/medical professional is located.
The method is particularly suitable for single detection with few data, such as the numerical values of detection items of body temperature, weight, height, blood pressure and the like. When the two-dimension code is generated, physical examination data containing the single detection data are used as additional data to be encoded into the two-dimension code together with the communication account information of the target medical/medical professional, and when a user scans the two-dimension code to establish communication with the target medical/medical professional, the additional data can be triggered to be displayed and output. According to the requirement, a folding option is set for the additional data, when the user triggers the folding option, the additional data is folded and displayed to provide a larger screen space for the user and the target medical/medical professional, the user can trigger the folding option again when required, and the additional data returns to the normal display state.
Further, when it is determined that the size of the physical examination data exceeds a preset capacity value, a detection unit number is generated corresponding to the physical examination data, the detection unit number is associated with the physical examination data, and the detection unit number is used as additional data to be encoded into the two-dimensional code together with the communication account information of the target medical/medical professional. When communication with the target medical/medical professional is established, the detection list number is displayed at the user terminal and the medical/medical service terminal where the target medical/medical professional is located, and the detection list number can be triggered to retrieve associated physical examination data.
In this way, for single or multiple items of detection data with larger data volume, such as electrocardiogram, wound image data and the like, a detection single number can be generated, and the detection single number is encoded into the two-dimensional code together with the communication account information of the target medical/pharmaceutical professional as additional data. When the user scans the two-dimension code to establish communication with the target medical/pharmaceutical professional, the detection single number display output can be triggered. The detection unit number is provided with a trigger item, and the associated physical examination data can be retrieved after the trigger item is triggered. By way of example and not limitation, the comparison sets a trigger item for the display area of the detection unit number or its vicinity, and forms a border, and clicking the border triggers the associated physical examination data display.
Preferably, in order to facilitate the user and/or the target medical/pharmaceutical professional to visually view the basic detection data of the user during communication, a plurality of single detection data can be further processed in a distinguishing way, and the following specific steps are that: acquiring each item of detection data in the physical examination data, judging whether the size of each item of detection data exceeds a preset single value, and regarding the single item of detection data which does not exceed the preset single value as additional basic data; and for the single detection data exceeding the preset single value, forming additional enhancement data after synthesis processing, generating an additional enhancement data single number, and encoding the additional basic data and the additional enhancement data single number as additional data into the two-dimensional code together with the communication account information of the target medical/medical professional.
In this embodiment, it is preferable to establish a communication connection between the user and the target medical/pharmaceutical professional through an instant messaging tool. The communication between the user and the target medical/medical professional can be communication interaction requiring friend verification by the target medical/medical professional, and the user becomes a conventional contact object of the target medical/medical professional after the verification is passed; or may be a temporary communication interaction without the need for buddy authentication.
Preferably, a temporary communication interaction of the user with the target medical/pharmaceutical professional is established. Specifically, an instant messaging tool and a corresponding instant messaging account used when the user terminal performs the code scanning operation are obtained, and a temporary communication interaction interface between the user and the target medical/pharmaceutical professional is established through the instant messaging tool.
The temporary communication interaction may be an anonymous communication or a real-name communication.
When the temporary communication interaction is an anonymous communication, no information is displayed to the target medical/pharmaceutical professional that can embody or identify the identity of the user. Thus, the privacy of the user can be protected, and the influence of remote inquiry on the life of the user is reduced.
When the temporary communication interaction is real-name communication, the personal health file of the user in a system server and/or other related servers can be called according to real-name verification information of the user by utilizing the real-name characteristics, and the personal health file is output to the user and/or target medical/pharmaceutical professionals in the temporary communication interaction interface; and acquiring the physical examination data to update the personal health record.
In another implementation manner of this embodiment, the self-service end is further provided with a user identity information collection structure to collect user identity information on site. Specifically, before or after the user uses the medical detection apparatus to detect, the user identity information is collected through the user identity information collection structure, and the collected user identity information and the physical examination data are mapped and stored.
By way of example, but not limitation, a typical manner may be to prompt a user to perform identity detection when the user enters a detection area of a self-service end, and automatically start a user identity information acquisition structure after the user is undeniated; or prompting the user to perform identity detection when the user starts the medical detection instrument to detect, and starting the user identity information acquisition structure after the user confirms; the user can be prompted to carry out identity detection after the detection by the medical detection instrument, and the user identity information acquisition structure is adopted after the user confirms the identity detection.
Furthermore, when the user terminal scans the digital code, user identity verification content corresponding to the communication account can be obtained according to the communication account information on the user terminal to serve as online user identity information, and the online user identity information and the physical examination data are mapped and stored.
Preferably, the method further comprises the step of verifying the identity of the user, and the method can be as follows:
comparing the user identity information acquired by the identity information acquisition structure with the on-line user identity information as field user identity information, and judging whether the user identity information and the on-line user identity information are consistent;
when the identity is judged to be consistent, the identity verification is passed, and the user identity information is transmitted to a target medical/pharmaceutical professional together with corresponding physical examination data;
When the identity information is inconsistent, acquiring the intimacy user identity information associated with the user terminal or the user identity verification content, comparing the intimacy user identity information with the onsite user identity information, and judging whether the intimacy user identity information is consistent;
when the judgment is consistent, starting an information acquisition structure on the user terminal to acquire real-time image data, sound data and/or fingerprint data so as to verify whether the close user agrees to carry out inquiry;
and when the verification is passed, mapping and storing the identity information of the intimate user corresponding to the physical examination data and transmitting the information to a target medical/medical professional together.
By carrying out the identity verification, the privacy and information security of the inquiring user can be further protected.
The intimate user may be, for example, the user's family, friends, or a managed patient. The association relationship between the close user and the user terminal is preferably preset by the user.
Taking parents as an example of a typical way, considering that the elderly or people with inconvenient actions are difficult to conduct self-help inquiry through own user terminals, the user can set the parents as related intimate users and verify identity information of the parents, so that the user can assist the parents in conducting remote self-help inquiry through own mobile phones.
In this embodiment, the physical examination data measured by the medical examination apparatus includes one or more of body temperature, blood pressure, heart rate, blood oxygen, body fat, height and weight. According to the requirement, the device can also comprise body fluid detection items such as blood, urine, saliva and the like, and remote self-help electrocardiographic detection, remote-control X-ray and ultrasonic detection and other image detection.
Referring to fig. 5, the medical detection apparatus includes a control module, a communication module, and a detection structure interface module, where the detection structure interface module and the communication module are connected with the control module, the control module is connected with a main controller of the self-service end through the communication module, the control module responds to operation through a display screen or a detection operation key on a keyboard, and the control module is externally connected with one or more of an electronic thermometer, an electronic sphygmomanometer, an electrocardiograph, an oximeter, a body fat detector, and an electronic weighing scale through the connected detection structure interface module to collect physical examination data of a human body.
Of course, other specialized detection structures can be provided as required, for example, when the body fluid detection function and the image detection function are provided, the interface module of the detection structure can be externally connected with a body fluid detection analyzer such as blood, urine, saliva and the like, and an electrocardiogram detection device and a remote control X-ray and ultrasonic examination device.
By way of example, the control module of the medical testing apparatus may include a processor, memory, keyboard/display, power management module. The control module can be connected with the identity information acquisition structure of the self-service end through the communication module, and can generate a unique user ID code corresponding to the user, wherein the user ID code is associated with a physical examination data record detected by the user through the medical detection instrument; the processor can be externally connected with a clock crystal oscillator circuit, an interface expansion circuit and a printing module, for example, a user can print detection data records according to the needs. The communication module can adopt WiFi, 3G, 4G and 5G networks, and the operation method and the notice of the medical detection instrument can be displayed through the display screen so as to remind a user.
It should be noted that, the user may also directly perform remote inquiry with the medical/pharmaceutical professional on the remote inquiry cabinet of the self-service end according to the need. As an example of a typical manner, for example, when the display structure outputs information of a medical/medical professional providing an on-line consultation service, two-dimensional code scanning consultation and on-site consultation options are set corresponding to the medical/medical professional, and when a user selects the on-site consultation option under the target medical/medical professional, communication account information of the target medical/medical professional is acquired, and communication between the user and the target medical/medical professional is established. Especially, when the user needs to buy the medicine, the user can consult the pharmacist on the self-service end, and after consulting, the user can directly buy the medicine on the medicine selling cabinet of the self-service end.
In this embodiment, the physical examination data is preferably stored in the cloud server, and the user, the medical/pharmaceutical professional or other personnel with permission can query the physical examination data and the related information thereof according to the requirement through the identification information, the detection list number and/or other verification information.
Referring to fig. 6, another method for on-line and off-line combined self-service medical inquiry is disclosed according to another embodiment of the present invention, which comprises the steps of:
s210, establishing communication between a user and a medical/medical professional, acquiring self-help physical examination project information selected by the medical/medical professional corresponding to the user, and generating a self-help physical examination order.
The mode of establishing the communication between the user and the medical/pharmaceutical professional can be established through a user terminal or a self-service terminal. Preferably, the user establishes communication with the medical/pharmaceutical professional via his own mobile phone.
S220, the self-service end acquires the self-help physical examination order information, starts a medical detection instrument to acquire physical examination data of a user, and encodes the physical examination data and communication account information of the medical/medical professional together to generate a digital code; or generating a detection list number corresponding to the physical examination data, wherein the detection list number is associated with the physical examination data, and encoding the detection list number and the communication account information of the medical/medical professional together to generate a digital code.
In this embodiment, the physical examination data may be encoded together with the doctor communication account information, or the detection unit number associated with the physical examination data may be encoded together with the doctor communication account information. Physical examination data, test order numbers, and doctor communication account information may also be encoded as desired.
The physical examination data can comprise detection items and measurement values corresponding to the detection items, and can also comprise specific detection time, detection methods, detection equipment models, detection standards and the like according to requirements.
When the detection list number is generated corresponding to the physical examination data, the detection list number may be generated based on the self-help physical examination order, for example, the detection list number is the same as the order number of the self-help physical examination order, or a corresponding character or symbol is added based on the order number of the self-help physical examination order to indicate that the detection list number corresponds to the detected data. By way of example and not limitation, for example, the foregoing self-help physical examination order number 2020040456 may be directly 2020040456 for generating the detection order number, so as to embody the association between the two; further, to facilitate user differentiation, the characters D, such as 2020040456D or 2020040456#d# may be added to 2020040456 based on preset rules to differentiate the self-help check-up order number from the test order number, and may also embody the connection between the two.
The generated detection list number can be mapped and stored with the corresponding physical examination data, the physical examination data can be inquired according to the detection list number, and the detection list number can also be inquired according to the physical examination data.
S230, collecting operation information of the digital codes scanned by the user terminal, establishing communication with the medical/medical professionals on the user terminal according to the communication account information, and transmitting the physical examination data to the medical/medical service terminal where the medical/medical professionals are located.
In this embodiment, the physical examination data is preferably stored in the cloud server, and the user, the medical/pharmaceutical professional or other personnel with permission can query the physical examination data and the related information thereof according to the requirement through the identification information, the detection list number and/or other verification information.
Other technical features are referred to the previous embodiments and will not be described here again.
Referring to fig. 7, in another embodiment of the present invention, a self-service medical inquiry system for offline and online combination is also disclosed, the system comprising:
the self-service end facing public setting is provided with a medical detection instrument and a display structure, physical examination data are collected through the medical detection instrument, and medical/medical professional information providing on-line inquiry service and digital codes of target medical/medical professionals are output through the display structure, wherein the digital codes are associated with the communication account information of the target medical/medical professionals. The self-service end is preferably a self-service consulting room comprising a medicine vending machine.
The user terminal is provided with a communication structure and a scanning structure, the digital codes of target medical/medical professionals are scanned through the scanning structure, and after the code scanning is successful, the communication with the target medical/medical professionals is established through the communication structure.
And the medical/medicine service terminal is arranged facing the medical/medicine professional and is used for establishing communication with the user terminal so as to provide consultation service for the user and receiving the physical examination data.
In this embodiment, the system further includes a system server, where the system server is connected to the self-service end, the user terminal, and the medical/pharmaceutical service terminal and performs information interaction;
the system server can acquire the target medical/pharmaceutical professional selected by the user to generate a digital code, and the digital code is a two-dimensional code.
The system server is configured to:
when the two-dimensional code is generated, acquiring physical examination data, judging whether the size of the physical examination data exceeds a preset capacity value, and when the size of the physical examination data does not exceed the preset capacity value, encoding the physical examination data serving as additional data into the two-dimensional code together with the communication account information of the target medical/pharmaceutical professional; transmitting the physical examination data to a user terminal and a medical/medical service terminal for display when communication with the target medical/medical professional is established;
And when the value exceeds the preset capacity value, generating a detection single number corresponding to the physical examination data, wherein the detection single number is associated with the physical examination data, and the detection single number is used as additional data to be encoded into the two-dimensional code together with the communication account information of the target medical/medical professional; when communication with the target medical/medical professional is established, the detection list number is displayed on the user terminal and the medical/medical service terminal, and the detection list number can be triggered to retrieve associated physical examination data.
The user terminal is provided with an instant messaging tool, and the instant messaging tool comprises all applications or programs with instant messaging functions, and can be a special instant messaging tool or a comprehensive tool with instant messaging functions. And acquiring an instant communication tool and a corresponding instant communication account which are used when the user terminal performs the code scanning operation, and establishing a temporary communication interaction interface between the user and the target medical/pharmaceutical professional through the instant communication tool, wherein the temporary communication interaction is anonymous communication or real-name communication.
When the temporary communication interaction is real-name communication, the personal health file of the user in the system server and/or other related servers is called according to the real-name verification information of the user, and the personal health file is output to the user and/or the target medical/pharmaceutical professional in the temporary communication interaction interface. Meanwhile, the physical examination data can be acquired to update the personal health record.
In another implementation manner of this embodiment, the self-service end is further provided with a user identity information collection structure to collect user identity information on site. Specifically, before or after the user uses the medical detection apparatus to detect, the user identity information is collected through the user identity information collection structure, and the collected user identity information and the physical examination data are mapped and stored.
Preferably, when the user terminal scans the digital code, user identity verification content corresponding to the communication account can be obtained as online user identity information according to the communication account information on the user terminal, and the online user identity information and the physical examination data are mapped and stored.
The system server may include an identity verification module configured to:
comparing the user identity information acquired by the identity information acquisition structure with the on-line user identity information as field user identity information, and judging whether the user identity information and the on-line user identity information are consistent;
when the identity is judged to be consistent, the identity verification is passed, and the user identity information is transmitted to a target medical/pharmaceutical professional together with corresponding physical examination data;
when the identity information is inconsistent, acquiring the intimacy user identity information associated with the user terminal or the user identity verification content, comparing the intimacy user identity information with the onsite user identity information, and judging whether the intimacy user identity information is consistent;
When the judgment is consistent, starting an information acquisition structure on the user terminal to acquire real-time image data, sound data and/or fingerprint data so as to verify whether the close user agrees to carry out inquiry;
and when the verification is passed, mapping and storing the identity information of the intimate user corresponding to the physical examination data and transmitting the information to a target medical/medical professional together.
By identity verification, the privacy and information security of the inquiring user can be further protected.
In this embodiment, a medical instrument disinfection device may be disposed on the self-service end. Because medical test instruments are often used directly or indirectly on the human body, sterilization prior to use may improve safety of use. Specifically, set up a casing at, say self-service end, the casing surface is equipped with operating button, and one side that is close to operating button is equipped with power control storehouse, and the inside of casing forms the disinfection chamber, the disinfection chamber is including putting the thing basket, and put thing basket lower extreme surface and lateral part and be equipped with heating element, the internal surface distribution ultraviolet disinfection lamp of casing. The number of the ultraviolet disinfection lamps can be four or more, and the ultraviolet disinfection lamps are uniformly distributed on the inner surface of the shell. The operation button can control the opening and closing of the heating plate and the ultraviolet sterilizing lamp and the sterilizing time. The self-service terminal can be provided with reminding information to inform a user, and different disinfection modes and disinfection times can be used for different medical detection instruments.
Other technical features are referred to the previous embodiments and will not be described here again.
Another embodiment of the present invention also discloses another offline online combined self-service medical inquiry system, the system comprising:
the self-service terminal facing the public is provided with a medical detection instrument and a display structure, physical examination data are collected through the medical detection instrument, and on-line inquiry information is output through the display structure;
a user terminal on which a communication structure and a scanning structure are provided;
a medical/pharmaceutical service terminal set for medical/pharmaceutical professionals for establishing communication with the user terminal to provide consultation service for the user;
the system server is used for establishing communication between a user and a medical/medical professional, acquiring self-help physical examination project information selected by the medical/medical professional corresponding to the user, generating a self-help physical examination order and sending the self-help physical examination order to the self-help server;
the self-service end can start a medical detection instrument according to the self-service physical examination order information to acquire physical examination data of a user, and encode the physical examination data and communication account information of the medical/medical professional together to generate a digital code; or generating a detection list number corresponding to the physical examination data, wherein the detection list number is associated with the physical examination data, and encoding the detection list number and the communication account information of the medical/medical professional together to generate a digital code.
In this embodiment, the physical examination data may be encoded together with the doctor communication account information, or the detection unit number associated with the physical examination data may be encoded together with the doctor communication account information. Physical examination data, test order numbers, and doctor communication account information may also be encoded as desired.
The physical examination data can comprise detection items and measurement values corresponding to the detection items, and can also comprise specific detection time, detection methods, detection equipment models, detection standards and the like according to requirements. The acquired physical examination data may be stored on a cloud service.
When the detection list number is generated corresponding to the physical examination data, the detection list number may be generated based on the self-help physical examination order, for example, the detection list number is the same as the order number of the self-help physical examination order, or a corresponding character or symbol is added based on the order number of the self-help physical examination order to indicate that the detection list number corresponds to the detected data.
When the digital codes are scanned by the scanning structure of the user terminal, communication with the medical/pharmaceutical professionals is established on the user terminal according to the communication account information;
after the user establishes communication with the medical/medical professional at the user terminal, the self-service terminal can transmit the physical examination data to the medical/medical service terminal where the medical/medical professional is located.
Other technical features are referred to the previous embodiments and will not be described here again.
According to the requirement, the self-service medical inquiry system provided by the invention can also monitor, analyze and make decisions on big data according to the detection information of the user; and tracking and restricting the controlled drug according to the detection data, the inquiry information and the purchase information.
It should be noted that, other functional modules may be further disposed on the self-service end, for example, a camera, a microphone, a speaker, a key unit and a payment component may be further disposed on the self-service end, and the payment component may include one or more of a code scanner, a card reader, a fingerprint collector and a face-brushing payment camera, and the structure and circuit connection thereof may refer to the prior art and will not be described herein.
In the above description, the components may be selectively and operatively combined in any number within the scope of the present disclosure. In addition, terms like "comprising," "including," and "having" should be construed by default as inclusive or open-ended, rather than exclusive or closed-ended, unless expressly defined to the contrary. All technical, scientific, or other terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Common terms found in dictionaries should not be too idealized or too unrealistically interpreted in the context of the relevant technical document unless the present disclosure explicitly defines them as such.
Although the exemplary aspects of the present disclosure have been described for illustrative purposes, those skilled in the art will appreciate that the foregoing description is merely illustrative of preferred embodiments of the invention and is not intended to limit the scope of the invention in any way, including additional implementations in which functions may be performed out of the order of presentation or discussion. Any alterations and modifications of the present invention, which are made by those of ordinary skill in the art based on the above disclosure, are intended to be within the scope of the appended claims.
Claims (11)
1. The self-service medical inquiry method combined on line and off line is characterized by comprising the following steps of:
collecting physical examination data of a user through a medical detection instrument on a self-service end for providing remote inquiry; the self-service terminal is arranged facing the public and comprises a remote inquiry cabinet provided with the medical detection instrument and a display structure, the remote inquiry cabinet is communicated with a system server, and the display structure outputs information of medical/medical professionals providing on-line inquiry service for users to select;
acquiring target medical/medical professionals selected by a user on the display structure, and generating a digital code, wherein the digital code is associated with communication account information of the target medical/medical professionals and the physical examination data, and outputting the digital code through the display structure; the physical examination data are associated in the following way: acquiring physical examination data and judging whether the size of the physical examination data exceeds a preset capacity value, when the size of the physical examination data exceeds the preset capacity value, generating a detection list number corresponding to the physical examination data, associating the detection list number with the physical examination data, and encoding the detection list number as additional data together with the communication account information of the target medical/pharmaceutical professional into the digital code;
Collecting operation information of the digital codes, which are scanned by a user terminal, establishing communication between the user and the target medical/medical professional on the user terminal according to the communication account information related to the digital codes so as to transfer a consultation request to the user terminal, and transmitting the physical examination data related to the digital codes to a medical/medical service terminal where the target medical/medical professional is located; when establishing communication between the user and the target medical/medical professional, the detection list number is displayed on the user terminal and the medical/medical service terminal where the target medical/medical professional is located, and the detection list number can be triggered to retrieve the associated physical examination data.
2. The method according to claim 1, characterized in that: the digital code is a two-dimensional code.
3. The method according to claim 1, characterized in that: the physical examination data comprise a plurality of single detection data;
in the encoding process, the distinguishing processing is carried out on a plurality of single detection data in the physical examination data, and the method comprises the following steps: acquiring each item of detection data in the physical examination data, and judging whether the size of each item of detection data exceeds a preset single value; for the single detection data which does not exceed the preset single value, the single detection data is used as additional basic data; and for the single detection data exceeding the preset single value, forming additional enhancement data after synthesis processing, generating an additional enhancement data single number, and encoding the additional basic data and the additional enhancement data single number into the digital code as additional data together with the communication account information of the target medical/pharmaceutical professional.
4. The method according to claim 1, characterized in that: acquiring an instant communication tool and a corresponding instant communication account which are used when a user terminal performs code scanning operation, and establishing a temporary communication interaction interface between a user and the target medical/pharmaceutical professional through the instant communication tool, wherein temporary communication interaction is anonymous communication or real-name communication;
when the temporary communication interaction is real-name communication, according to real-name verification information of a user, a personal health file of the user in a system server and/or other related servers is called, and the personal health file is output to the user and/or a target medical/pharmaceutical professional in the temporary communication interaction interface; and acquiring the physical examination data to update the personal health record.
5. The method according to claim 1, characterized in that: the self-service end is provided with a user identity information acquisition structure for acquiring user identity information on site, and before or after a user uses the medical detection instrument to detect, the user identity information is acquired through the user identity information acquisition structure and is mapped and stored with the physical examination data.
6. The method according to claim 5, wherein: when the user terminal scans the digital code, the user identity verification content corresponding to the communication account is obtained according to the communication account information on the user terminal and used as online user identity information, and the online user identity information and the physical examination data are mapped and stored.
7. The method according to claim 6, wherein: the method also comprises the following steps of,
comparing the user identity information acquired by the identity information acquisition structure with the on-line user identity information as field user identity information, and judging whether the user identity information and the on-line user identity information are consistent;
when the identity is judged to be consistent, the identity verification is passed, and the user identity information is transmitted to a target medical/pharmaceutical professional together with corresponding physical examination data;
when the identity information is inconsistent, acquiring the intimacy user identity information associated with the user terminal or the user identity verification content, comparing the intimacy user identity information with the onsite user identity information, and judging whether the intimacy user identity information is consistent;
when the judgment is consistent, starting an information acquisition structure on the user terminal to acquire real-time image data, sound data and/or fingerprint data so as to verify whether the close user agrees to carry out inquiry;
and when the verification is passed, mapping and storing the identity information of the intimate user corresponding to the physical examination data and transmitting the information to a target medical/medical professional together.
8. An offline integrated self-service medical interrogation system according to the method of claim 1, comprising:
the public-set self-service terminal comprises a remote consultation cabinet, wherein a medical detection instrument and a display structure are arranged on the remote consultation cabinet, physical examination data are acquired through the medical detection instrument, and medical/medical professional information providing on-line consultation service and a digital code of a target medical/medical professional are output through the display structure, wherein the digital code is associated with communication account information of the target medical/medical professional and the physical examination data;
The user terminal is provided with a communication structure and a scanning structure, the digital codes of the target medical/medical professionals are scanned through the scanning structure, and after the codes are scanned successfully, communication with the target medical/medical professionals is established through the communication structure so as to transfer the inquiry request to the user terminal;
a medical/medical service terminal set for medical/medical professional, for establishing communication with the user terminal to provide consultation service for the user and receiving the physical examination data;
the system server is connected with the self-service end, the user terminal and the medical/pharmaceutical service terminal and performs information interaction; the system server is capable of retrieving the user selected target medical/pharmaceutical professional generated digital codes on the aforementioned display structure.
9. The system according to claim 8, wherein: the self-service terminal is a self-service consulting room comprising a medicine selling machine, and the digital code is a two-dimensional code.
10. The self-service medical inquiry method combined on line and off line is characterized by comprising the following steps of:
establishing communication between a user and a medical/medical professional, acquiring self-help physical examination project information selected by the user corresponding to the medical/medical professional, and generating a self-help physical examination order;
A self-service end for providing remote inquiry acquires the self-service physical examination order information, a medical detection instrument on a remote inquiry cabinet of the self-service end is started to acquire physical examination data of a user, whether the physical examination data exceeds a preset capacity value or not is judged, when the physical examination data exceeds the preset capacity value, a detection single number is generated corresponding to the physical examination data, the detection single number is associated with the physical examination data, and the detection single number is used as additional data to be encoded together with communication account information of the medical/medical professional to generate a digital code; the self-service terminal is arranged to face the public, and the remote inquiry cabinet is communicated with the system server; the remote inquiry machine cabinet also comprises a display structure, and the digital code is output through the display structure;
collecting operation information of the digital codes, which are scanned by a user terminal, establishing communication between the user and the medical/medical professional on the user terminal according to the communication account information related to the digital codes so as to transfer a consultation request to the user terminal, and transmitting the physical examination data related to the digital codes to a medical/medical service terminal where the medical/medical professional is located; when establishing communication between the user and the medical/medical professional, the detection list number is displayed on the user terminal and the medical/medical service terminal where the medical/medical professional is located, and the detection list number can be triggered to retrieve the associated physical examination data.
11. An offline integrated self-service medical interrogation system according to the method of claim 10, comprising:
the self-service terminal is arranged facing the public and comprises a remote inquiry cabinet provided with medical detection instruments and a display structure, the remote inquiry cabinet is communicated with a system server, physical examination data are collected through the medical detection instruments, and on-line inquiry information is output through the display structure;
a user terminal on which a communication structure and a scanning structure are provided;
a medical/pharmaceutical service terminal set for medical/pharmaceutical professionals for establishing communication with the user terminal to provide consultation service for the user;
the system server is used for establishing communication between a user and a medical/medical professional, acquiring self-help physical examination project information selected by the medical/medical professional corresponding to the user, generating a self-help physical examination order and sending the self-help physical examination order to the self-help server;
the self-service end can start a medical detection instrument according to the self-service physical examination order information to acquire physical examination data of a user, and generate a detection single number corresponding to the physical examination data, wherein the detection single number is associated with the physical examination data, and the detection single number and communication account information of the medical/medical professional are coded together to generate a digital code; outputting the digital code through the display structure;
When the digital codes are scanned by the scanning structure of the user terminal, communication with the medical/medical professional is established on the user terminal according to the communication account information so as to transfer a request for inquiry to the user terminal;
after the user establishes communication with the medical/medical professional at the user terminal, the self-service terminal can transmit the physical examination data to the medical/medical service terminal where the medical/medical professional is located.
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