CN111464955B - Fault reporting method, device, terminal and computer readable medium - Google Patents
Fault reporting method, device, terminal and computer readable medium Download PDFInfo
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- CN111464955B CN111464955B CN202010152563.8A CN202010152563A CN111464955B CN 111464955 B CN111464955 B CN 111464955B CN 202010152563 A CN202010152563 A CN 202010152563A CN 111464955 B CN111464955 B CN 111464955B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/04—Arrangements for maintaining operational condition
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/80—Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W48/00—Access restriction; Network selection; Access point selection
- H04W48/08—Access restriction or access information delivery, e.g. discovery data delivery
- H04W48/10—Access restriction or access information delivery, e.g. discovery data delivery using broadcasted information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W84/00—Network topologies
- H04W84/18—Self-organising networks, e.g. ad-hoc networks or sensor networks
Abstract
The invention relates to a fault reporting method, a fault reporting device, a terminal and a computer readable medium, wherein the method comprises the following steps: if the household appliance equipment fails, detecting whether the network connection between the household appliance equipment and the wireless network is disconnected; if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet; and broadcasting the broadcast data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcast data packet to a server. The invention can forward the broadcast data packet to the server through the Bluetooth gateway, and report the fault information to the server in time, so that the server can acquire the fault information of the household appliance in time, the fault information can be conveniently and timely processed, and the damage can be avoided.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a fault reporting method, an apparatus, a terminal, and a computer readable medium.
Background
With the development of the internet of things technology, the networking function of household appliances has become increasingly popular, and the current mainstream distribution network mode is to establish the connection between a mobile phone and the household appliances in a WiFi manner. For example, the household appliance and the user terminal are both connected to the WiFi (wireless fidelity) of the home network through the router, if the household appliance fails, the household appliance can directly report fault information to the server through the WiFi network of the home network, and after the server receives the fault information, the fault information is sent to the APP (application program) of the mobile phone of the user, so that the user can timely know the household appliance with the fault, and the reporting of the fault information through the implementation mode is very convenient.
Although the implementation mode is convenient and fast, if the household appliance or the home WiFi network is in a problem, the networking of the household appliance is disabled, for example, when a certain air conditioner in the home of a user fails and cannot work normally, the air conditioner cannot report fault information to the server through the home WiFi network, and then the APP cannot receive the fault information sent by the server in time, so that the user is reminded of being out of time, and even serious consequences can be caused.
Disclosure of Invention
The invention provides a fault reporting method, a fault reporting device, a terminal and a computer readable medium, which aim to solve the technical problem of information reporting when the home network cannot be connected.
In a first aspect, the present invention provides a fault reporting method, which is applied to a home appliance device, where the home appliance device includes a bluetooth module, and includes:
if the household appliance equipment fails, detecting whether the network connection between the household appliance equipment and the wireless network is disconnected;
if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet;
and broadcasting the broadcast data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcast data packet to a server.
Optionally, before the step of encapsulating the fault information to be reported to obtain the broadcast data packet, the method further includes:
controlling the Bluetooth module to start a Bluetooth function;
detecting whether a Bluetooth networking request sent by other household appliances is received;
if a Bluetooth networking request sent by other household appliances is received, Bluetooth networking is carried out with the other household appliances;
and if the own fault information is determined to be the host, determining the own fault information and the fault information sent when other household appliances in the Bluetooth network have faults as the fault information to be reported.
Optionally, the method further includes:
and if the Bluetooth networking requests sent by other household appliances are not received, determining the self fault information as the fault information to be reported.
Optionally, the method further includes:
and if the self is not determined as the host, sending the self fault information to the household appliance determined as the host.
Optionally, the method further includes:
detecting whether a Bluetooth networking request sent by other household appliances is received within a preset time period;
if the Bluetooth networking requests sent by other household appliances are received within the preset time period, the Bluetooth networking requests sent by other household appliances are determined to be received.
Optionally, the method further includes:
detecting whether a drop notification sent by a Bluetooth gateway is received;
and if receiving the offline notification sent by the Bluetooth gateway, and when the network connection with the wireless network is recovered, sending the broadcast data packet to a server through the wireless network connection.
Optionally, the method further includes:
the method comprises the steps that a broadcast data packet obtained by packaging based on self fault information and a broadcast data packet obtained by packaging based on fault information sent when other household appliances in a Bluetooth network have faults are sequenced according to a preset sequencing rule;
the broadcasting the broadcast data packet through the bluetooth module includes:
and according to the sequencing sequence, broadcasting a broadcast data packet obtained by encapsulating based on the self fault information and a broadcast data packet obtained by encapsulating based on the fault information sent by other household appliances in the Bluetooth network in sequence by the Bluetooth module.
In a second aspect, the present invention provides a fault reporting apparatus, which is applied to a home appliance, where the home appliance includes a bluetooth module, and the apparatus includes:
the detection module is used for detecting whether the network connection between the detection module and the wireless network is disconnected or not if the household appliance is in failure;
the encapsulation module is used for encapsulating the fault information to be reported to obtain a broadcast data packet if the network connection with the wireless network is disconnected;
and the broadcasting module is used for broadcasting the broadcasting data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcasting data packet to a server.
In a third aspect, the present invention provides a terminal, including a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory complete mutual communication through the communication bus; the memory has stored therein a computer program operable on the processor, which when executed by the processor performs the steps of the method of the first aspect.
In a fourth aspect, the invention provides a computer readable medium having non-volatile program code executable by a processor, the program code causing the processor to perform the method of the first aspect.
Compared with the prior art, the technical scheme provided by the embodiment of the invention has the following advantages:
according to the method provided by the embodiment of the invention, if the household appliance equipment fails, whether the network connection between the household appliance equipment and the wireless network is disconnected or not is detected; if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet; and broadcasting the broadcast data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcast data packet to a server.
Because the broadcast data packet comprises the detailed fault information of the household appliance, the Bluetooth module also broadcasts the detailed fault information of the household appliance, so that the Bluetooth gateway forwards the detailed fault information of the household appliance to the server, the broadcast data packet can be forwarded to the server through the Bluetooth gateway, the fault information is reported to the server in time, and then the server can acquire the fault information of the household appliance in time, so that the fault information can be processed in time, and the damage is avoided.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention.
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without inventive exercise.
Fig. 1 is a schematic flow chart of a fault reporting method according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of a fault reporting method according to another embodiment of the present invention;
fig. 3 is a schematic flow chart of a fault reporting method according to another embodiment of the present invention;
fig. 4 is a flowchart illustrating a fault reporting method according to another embodiment of the present invention;
fig. 5 is a structural diagram of a fault reporting apparatus according to another embodiment of the present invention;
fig. 6 is a block diagram of a terminal according to another embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.
Because household electrical appliances or family wiFi network connection goes wrong, household electrical appliances networking will lose effect, for example, a certain air conditioner in user's house breaks down, when can not normally work, this air conditioner will not be able to report fault information to the server through family wiFi network, and then, can not in time receive the fault information that the server sent on the APP, lead to reminding the user untimely, probably cause serious consequence even. To this end, the method, the apparatus, the terminal and the computer readable medium provided in the embodiments of the present invention may be applied to a home appliance, where the home appliance includes a bluetooth module, and as shown in fig. 1, the method for reporting a fault may include the following steps:
step S101, if the household appliance is in failure, detecting whether the network connection between the household appliance and a wireless network is disconnected;
in the embodiment of the present invention, the household electrical appliance may include household electrical appliances such as an air conditioner and a washing machine, for example, a fault reporting rule may be determined in advance for an air conditioner, and a fault included in the fault reporting rule may refer to that a refrigerant of the air conditioner is absent and cannot work normally; or the heater of the air conditioner is damaged, and the normal heating can not be realized. When the fault of the air conditioner meets the fault reporting rule, the fault is required to be reported to the server.
When detecting whether the network connection between the air conditioner and the wireless network is disconnected, for example, when the air conditioner is connected to the WiFi network, a network connection error prompt is received, or a module of the air conditioner connected to the WiFi network is damaged, or no WiFi network exists at present, which results in detecting that the network connection between the air conditioner and the wireless network is disconnected.
In this step, if the household appliance has a fault, it is determined whether the fault belongs to a fault included in the fault reporting rule, and if the fault belongs to a fault included in the fault reporting rule, it indicates that the fault needs to be reported to the server, and it continues to detect whether the network connection between the household appliance and the wireless network is disconnected.
Step S102, if the network connection with the wireless network is disconnected, packaging fault information to be reported to obtain a broadcast data packet;
in the embodiment of the present invention, the failure information includes information about a failure and an identity of the failure information, where the identity is used to distinguish different home appliances, and for example, the identity may be serial number information of a product; illustratively, the fault information may be encapsulated according to a format of a bluetooth beacon broadcast packet to obtain a broadcast packet.
In this step, if the network connection with the wireless network is disconnected, the information about the fault to be reported and the fault information such as the identity of the user can be encapsulated to obtain the broadcast data packet.
Step S103, broadcasting the broadcast data packet through the Bluetooth module, so that the Bluetooth gateway forwards the broadcast data packet to a server.
In this step, the broadcast data packet is broadcasted through the bluetooth module, and when the bluetooth gateway scans the broadcast data packet, the fault information in the broadcast data packet is forwarded to the server, so that the fault information of the household appliance is forwarded to the server through the bluetooth gateway.
According to the method provided by the embodiment of the invention, if the household appliance equipment fails, whether the network connection between the household appliance equipment and the wireless network is disconnected or not is detected; if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet; and broadcasting the broadcast data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcast data packet to a server.
Because the broadcast data packet comprises the detailed fault information of the household appliance, the Bluetooth module also broadcasts the detailed fault information of the household appliance, so that the Bluetooth gateway forwards the detailed fault information of the household appliance to the server, the broadcast data packet can be forwarded to the server through the Bluetooth gateway, the fault information is reported to the server in time, and then the server can acquire the fault information of the household appliance in time, so that the fault information can be processed in time, and the damage is avoided.
On the basis of the foregoing embodiment, the present invention further provides a fault reporting method, as shown in fig. 2, before the step of encapsulating the fault information to be reported in step S102 to obtain the broadcast data packet, the method further includes:
step S201, controlling the Bluetooth module to start a Bluetooth function;
in the embodiment of the invention, the household appliance comprises a Bluetooth module, when the Bluetooth module works, the Bluetooth function needs to be started, a signal is transmitted to search other Bluetooth addresses, information such as pairing passwords corresponding to the Bluetooth addresses needs to be known, and Bluetooth matching is completed; or receiving signals sent by other household appliances, completing matching, and transmitting data after completing matching.
For the information such as the Bluetooth address, the pairing password and the like, the information such as the Bluetooth name, the Bluetooth address, the fixed pairing password and the like of each household appliance is pre-stored in the Bluetooth module of each household appliance, so that the Bluetooth matching is more convenient.
Step S202, detecting whether a Bluetooth networking request sent by other household appliances is received;
in this step, when the network connection between the other home devices and the wireless network is disconnected, for example: under the condition that network connection of all household appliances in a family is disconnected due to the failure of a family router and the like, other household appliances can control the Bluetooth module of the household appliances to start the Bluetooth function, so that whether Bluetooth networking requests sent by other household appliances are received or not needs to be detected.
In an exemplary embodiment, the number of the household appliances is 6, in the first embodiment, the network connection between the 1 st household appliance and the 2 nd household appliance and the wireless network is disconnected, the 1 st household appliance and the 2 nd household appliance respectively control their own bluetooth modules to start a bluetooth function, if the 2 nd household appliance sends a bluetooth networking request, the 1 st household appliance receives the bluetooth networking request, the 1 st household appliance sends a bluetooth networking response to the 2 nd household appliance, and the 1 st household appliance and the 2 nd household appliance perform bluetooth networking.
Or in the second implementation manner, all of 6 home appliances are disconnected from the network of the wireless network, the 6 home appliances start the bluetooth function, each home appliance detects whether a bluetooth networking request sent by other home appliances is received, receives bluetooth networking responses sent by other home appliances, performs bluetooth networking in pairs, and finally completes bluetooth networking for the 6 home appliances.
Or in a third embodiment, the network connection between the 1 st household appliance and the wireless network is disconnected, the network connection between the other 5 household appliances and the wireless network is normal, the 1 st household appliance can send out a bluetooth networking request to the other household appliances, and because the network connection between the other 5 household appliances and the wireless network is normal, no bluetooth networking response is returned, so the 1 st household appliance does not perform bluetooth networking with the other household appliances, and the 1 st household appliance directly broadcasts the encapsulated broadcast data packet to the bluetooth gateway.
Step S203, if a Bluetooth networking request sent by other household appliances is received, Bluetooth networking is carried out with the other household appliances;
and step S204, if the self is determined to be the host, determining the self fault information and the fault information sent when other household appliances in the Bluetooth network have faults as the fault information to be reported.
In this step, if the host is randomly determined, the fault information sent when other household appliances in the bluetooth network have faults is received, and the fault information of the host and the fault information sent when other household appliances have faults are determined as the fault information to be reported.
For example, in the first embodiment, the 1 st household appliance and the 2 nd household appliance perform bluetooth networking, and if the 1 st household appliance is randomly determined as the host, the 1 st household appliance may receive the failure information sent when the 2 nd household appliance fails, and may determine the failure information of the 1 st household appliance and the failure information sent when the 2 nd household appliance fails as the failure information to be reported.
Or, in the second embodiment, the 1 st, 2 nd, 3 rd, 4 th, and 5 th home appliances perform bluetooth networking with the 6 th home appliance, and if the 6 th home appliance is randomly determined as the host, the 6 th home appliance receives the failure information sent when the 1 st, 2 nd, 3 th, 4 th, and 5 th home appliances fail, and determines the failure information of the 6 th home appliance and the failure information sent when the 1 st, 2 nd, 3 th, 4 th, and 5 th home appliances fail as the failure information to be reported;
or, arbitrary 2 tame electric installation carry out bluetooth network deployment in 6 tame electric installation, for example, 1 st tame electric installation and 2 nd tame electric installation carry out bluetooth network deployment, 3 rd tame electric installation and 4 th tame electric installation carry out bluetooth network deployment, 5 th tame electric installation and 6 th tame electric installation carry out bluetooth network deployment, wherein, can confirm 1 st, 3 rd and 5 th tame electric installation respectively at random as the host computer:
at this time, the 1 st household electrical appliance receives the fault information sent when the 2 nd household electrical appliance is in fault, and the fault information of the 1 st household electrical appliance and the fault information sent when the 2 nd household electrical appliance is in fault are determined as the fault information to be reported; the 3 rd household appliance receives the fault information sent when the 4 th household appliance fails, and the fault information of the 3 rd household appliance and the fault information sent when the 4 th household appliance fails are determined as the fault information to be reported; the 5 th household electrical appliance receives the fault information sent when the 6 th household electrical appliance is in fault, and determines the fault information of the 5 th household electrical appliance and the fault information sent when the 6 th household electrical appliance is in fault as the fault information to be reported.
Or, in the third embodiment, since the 1 st household appliance does not perform bluetooth networking with other household appliances, it is not necessary to randomly determine the host, and the own fault information is directly determined as the fault information to be reported.
Step S205, if a bluetooth networking request sent by another household appliance is not received, determining the own fault information as the fault information to be reported.
In this step, if a bluetooth networking request sent by another household appliance is not received, the own fault information is directly determined as the fault information to be reported.
Exemplarily, if there are only 1 household electrical appliance currently, the household electrical appliance cannot receive the bluetooth networking request of other household electrical appliances, so that the own fault information is directly determined as the fault information to be reported; or, currently, there are multiple home appliances, but the bluetooth function is not turned on, so that it is not possible to receive bluetooth networking requests of other home appliances, and directly determine its own fault information as the fault information to be reported.
The embodiment of the invention can control the Bluetooth module to start the Bluetooth function; detecting whether a Bluetooth networking request sent by other household appliances is received; if a Bluetooth networking request sent by other household appliances is received, Bluetooth networking is carried out with the other household appliances; if the self is determined as the host, determining the self fault information and the fault information sent when other household appliances in the Bluetooth network have faults as the fault information to be reported; and if the Bluetooth networking requests sent by other household appliances are not received, determining the self fault information as the fault information to be reported.
Therefore, after receiving a Bluetooth networking request sent by other household appliances and carrying out Bluetooth networking, when the household appliances are randomly determined as a host, fault information sent when the other household appliances in the Bluetooth network have faults is received, and finally the fault information of the household appliances and the fault information sent when the other household appliances in the Bluetooth network have faults are determined as the fault information to be reported; and if the Bluetooth networking requests sent by other household appliances are not received, determining the self fault information as the fault information to be reported. Therefore, the embodiment of the invention can ensure that the host receives the fault information sent when other household appliances in the Bluetooth network have faults by randomly determining the host in the formed Bluetooth network, further collects the fault information to be reported in the host, and only needs to broadcast the fault information to be reported by the host when next broadcasting is carried out, thereby realizing less terminal report information and saving resources.
On the basis of the above embodiment, the present invention further provides a fault reporting method, where the method further includes:
and if the self is not determined as the host, sending the self fault information to the household appliance determined as the host.
In this step, if the home appliance is not determined as the master, the home appliance transmits the failure information of the home appliance to the home appliance determined as the master.
In the first embodiment, for example, the 1 st home device and the 2 nd home device perform bluetooth networking, and if the 1 st home device is not determined as the host, the 2 nd home device is randomly determined as the host, and the 1 st home device transmits its own failure information to the 2 nd home device determined as the host.
Or in the second embodiment, any 2 household appliances among 6 household appliances perform bluetooth networking, for example, the 1 st household appliance and the 2 nd household appliance perform bluetooth networking, the 3 rd household appliance and the 4 th household appliance perform bluetooth networking, and the 5 th household appliance and the 6 th household appliance perform bluetooth networking, wherein if the 1 st, 3 rd and 5 th household appliances are not determined as hosts respectively, the 2 nd, 4 th and 6 th household appliances are determined as hosts respectively at random, the 1 st household appliance sends its own failure information to the 2 nd household appliance determined as a host; the 3 rd household appliance can send the fault information of the 3 rd household appliance to the 4 th household appliance determined as the host; the 5 th home device transmits its own failure information to the 6 th home device determined as the host.
Or in the third embodiment, since the 1 st home device does not perform bluetooth networking with other home devices, it is not necessary to determine whether or not it is not determined as a master, and it is not necessary to transmit its failure information to other home devices determined as masters.
In the embodiment of the invention, if the host is not determined to be the host, the fault information of the host is sent to the household appliance determined to be the host, so that the fault information is gathered at the household appliance determined to be the host, and when the next step of broadcasting is carried out, only the host is required to broadcast the fault information to be reported, less terminal report information can be realized, and resources are saved.
On the basis of the above embodiment, the present invention further provides a fault reporting method, as shown in fig. 3, the method further includes:
step S301, detecting whether a Bluetooth networking request sent by other household appliances is received within a preset time period;
in the embodiment of the present invention, the preset time period is a time period set by a system, and exemplarily, the preset time period is 30 seconds, 1 minute, 3 minutes, or the like.
In the step, whether a Bluetooth networking request sent by other household appliances is received within 30 seconds of a preset time period is detected.
Step S302, if a Bluetooth networking request sent by other household appliances is received within a preset time period, determining that the Bluetooth networking request sent by other household appliances is received.
For example, if the bluetooth module receives a bluetooth networking request sent by another home device within 1 minute, it is determined that the bluetooth networking request sent by the other home device is received.
In the embodiment of the invention, whether a Bluetooth networking request sent by other household appliances is received within a preset time period is detected; if the Bluetooth networking request sent by other household appliances is received within the preset time period, the Bluetooth networking request sent by other household appliances is determined to be received, so that the Bluetooth networking request sent by other household appliances can be accurately determined to be received within the preset time period.
On the basis of the above embodiment, the present invention further provides a fault reporting method, as shown in fig. 4, where the method further includes:
step S401, detecting whether an offline notification sent by a Bluetooth gateway is received;
in the embodiment of the invention, the bluetooth gateway refers to data forwarding equipment, and generally integrates wireless communication modes such as bluetooth, WiFi and the like, and the bluetooth is generally low-power-consumption bluetooth and is responsible for scanning and acquiring information of the bluetooth equipment and forwarding the information to a specified server through WiFi.
In this step, since the bluetooth gateway needs to connect WiFi to work normally, it needs to detect whether the drop notification sent by the bluetooth gateway is received.
And step S402, if the offline notification sent by the Bluetooth gateway is received and the network connection with the wireless network is recovered, sending the broadcast data packet to a server through the wireless network connection.
In this step, if receiving the drop notification sent by the bluetooth gateway, when the network connection with the wireless network is recovered, sending a broadcast packet to the server through the wireless network connection.
The embodiment of the invention can detect whether the drop notification sent by the Bluetooth gateway is received or not, and if the drop notification sent by the Bluetooth gateway is received, the broadcast data packet is sent to the server through the wireless network connection when the network connection with the wireless network is recovered. Therefore, when the network connection between the bluetooth gateway and the wireless network is recovered, the broadcast data packet can be transmitted to the server through the wireless network connection.
On the basis of the above embodiment, the present invention further provides a fault reporting method, where the method further includes:
the method comprises the steps that a broadcast data packet obtained by packaging based on self fault information and a broadcast data packet obtained by packaging based on fault information sent when other household appliances in a Bluetooth network have faults are sequenced according to a preset sequencing rule;
the broadcasting the broadcast data packet through the bluetooth module in step S103 includes:
and according to the sequencing sequence, broadcasting a broadcast data packet obtained by encapsulating based on the self fault information and a broadcast data packet obtained by encapsulating based on the fault information sent by other household appliances in the Bluetooth network in sequence by the Bluetooth module.
In the embodiment of the present invention, the preset ordering rule refers to an ordering rule set by a system, for example, the ordering rule may be ordered according to time, or ordered according to priority, and the like.
Exemplarily, if there are 2 home devices currently disconnected from the network of the wireless network, bluetooth networking is performed between the 2 home devices, where the 1 st home device is determined as the host, and the time of the broadcast packet obtained by the host based on its own fault information encapsulation is 13: 00, the time of the broadcast data packet received by the host and obtained by encapsulating based on the fault information sent when the 2 nd household electrical appliance equipment in the bluetooth network has a fault is 13: 01.
sequencing according to a time sequence, wherein the first is a broadcast data packet encapsulated based on the own failure information, and the second is a broadcast data packet encapsulated based on the failure information sent when other household appliances in the bluetooth network have failed, so that the broadcasting the broadcast data packet by the bluetooth module in the step S103 includes:
according to the time sequencing sequence, the host firstly broadcasts the broadcast data packet obtained by encapsulating the fault information based on the host through the Bluetooth module, and then broadcasts the broadcast data packet obtained by encapsulating the fault information sent by other household appliances in the Bluetooth network.
Or, sorting according to a priority order, for example, if the priority of the 1 st household electrical appliance is lower than the priority of the 2 nd household electrical appliance, after sorting, the first is a broadcast data packet encapsulated based on fault information sent when other household electrical appliances in the bluetooth network have a fault, and the second is a broadcast data packet encapsulated based on self fault information, so that the broadcasting the broadcast data packet by the bluetooth module in the step S103 includes:
according to the priority sorting sequence, the host firstly broadcasts the broadcast data packet obtained by encapsulating the fault information sent by other household appliances in the Bluetooth network through the Bluetooth module, and then broadcasts the broadcast data packet obtained by encapsulating the fault information based on the host.
The embodiment of the invention can sort the broadcast data packets obtained by packaging the fault information based on the broadcast data packets and the broadcast data packets obtained by packaging the fault information sent when other household appliances in the Bluetooth network have faults according to the preset sorting rule; and according to the sequencing sequence, broadcasting a broadcast data packet obtained by encapsulating based on the self fault information and a broadcast data packet obtained by encapsulating based on the fault information sent by other household appliances in the Bluetooth network in sequence by the Bluetooth module. Therefore, the plurality of broadcast data packets can be sequenced according to a preset sequencing rule, and then the plurality of broadcast data packets are broadcasted through the Bluetooth module sequentially according to the sequencing sequence, so that the broadcasting sequence is more ordered.
On the basis of the above embodiment, the present invention further provides a fault reporting method, which is applied to an electric home appliance, and as shown in fig. 5, the electric home appliance includes a bluetooth module, including:
the detection module 51 is used for detecting whether the network connection between the household appliance and the wireless network is disconnected or not if the household appliance is in failure;
the encapsulating module 52 is configured to encapsulate the fault information to be reported if the network connection with the wireless network is disconnected, so as to obtain a broadcast data packet;
and a broadcasting module 53, configured to broadcast the broadcast data packet through the bluetooth module, so that the bluetooth gateway forwards the broadcast data packet to the server.
According to the device provided by the embodiment of the invention, if the household appliance is in failure, whether the network connection between the household appliance and the wireless network is disconnected is detected; if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet; and broadcasting the broadcast data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcast data packet to a server.
Because the broadcast data packet comprises the detailed fault information of the household appliance, the Bluetooth module also broadcasts the detailed fault information of the household appliance, so that the Bluetooth gateway forwards the detailed fault information of the household appliance to the server, the broadcast data packet can be forwarded to the server through the Bluetooth gateway, the fault information is reported to the server in time, and then the server can acquire the fault information of the household appliance in time, so that the fault information can be processed in time, and the damage is avoided.
In another embodiment of the present invention, there is also provided a terminal including: the system comprises a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory are communicated with each other through the communication bus; the memory stores a computer program that can be run on the processor, and the processor executes the computer program to implement the steps of the method of the above-mentioned method embodiments.
According to the terminal provided by the embodiment of the invention, the processor executes the program stored in the memory to detect whether the network connection between the processor and the wireless network is disconnected or not if the household appliance is in failure; if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet; the broadcast data packet is broadcasted by the Bluetooth module, so that the broadcast data packet is forwarded to the server by the Bluetooth gateway, the fault information is reported to the server in time, and then the server acquires the fault information of the household appliance in time, so that the fault information can be processed in time, and harm is avoided.
The communication bus 1140 mentioned in the above terminal may be a Peripheral Component Interconnect (PCI) bus, an Extended Industry Standard Architecture (EISA) bus, or the like. The communication bus 1140 may be divided into an address bus, a data bus, a control bus, and the like. For ease of illustration, only one thick line is shown in FIG. 6, but this is not intended to represent only one bus or type of bus.
The communication interface 1120 is used for communication between the terminal and other devices.
The memory 1130 may include a Random Access Memory (RAM), and may also include a non-volatile memory (non-volatile memory), such as at least one disk memory. Optionally, the memory may also be at least one memory device located remotely from the processor.
The processor 1110 may be a general-purpose processor, and includes a Central Processing Unit (CPU), a Network Processor (NP), and the like; the integrated circuit may also be a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic device, or discrete hardware components.
In yet another embodiment of the present invention, there is also provided a computer readable medium having non-volatile program code executable by a processor, the program code causing the processor to perform the method of the method embodiment.
In the above embodiments, the implementation may be wholly or partially realized by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. The procedures or functions according to the embodiments of the invention are brought about in whole or in part when the computer program instructions are loaded and executed on a computer. The computer may be a general purpose computer, a special purpose computer, a network of computers, or other programmable device. The computer instructions may be stored in a computer readable storage medium or transmitted from one computer readable storage medium to another, for example, the computer instructions may be transmitted from one website, computer, server, or data center to another website, computer, server, or data center by wire (e.g., coaxial cable, fiber optic, Digital Subscriber Line (DSL)) or wirelessly (e.g., infrared, wireless, microwave, etc.). The computer-readable storage medium can be any available medium that can be accessed by a computer or a data storage device, such as a server, a data center, etc., that incorporates one or more of the available media. The usable medium may be a magnetic medium (e.g., floppy disk, hard disk, magnetic tape), an optical medium (e.g., DVD), or a semiconductor medium (e.g., solid state disk (ssd)), among others.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
It is noted that, in this document, relational terms such as "first" and "second," and the like, may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
The foregoing are merely exemplary embodiments of the present invention, which enable those skilled in the art to understand or practice the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (8)
1. A fault reporting method is characterized in that the method is applied to household appliances, the household appliances comprise Bluetooth modules, and the method comprises the following steps:
if the household appliance equipment fails, detecting whether the network connection between the household appliance equipment and the wireless network is disconnected;
if the network connection with the wireless network is disconnected, encapsulating fault information to be reported to obtain a broadcast data packet;
broadcasting the broadcast data packet through the Bluetooth module so that a Bluetooth gateway forwards the broadcast data packet to a server;
wherein the method further comprises:
controlling the Bluetooth module to start a Bluetooth function;
detecting whether a Bluetooth networking request sent by other household appliances is received;
if a Bluetooth networking request sent by other household appliances is received, Bluetooth networking is carried out with the other household appliances;
if the self is determined as the host, determining the self fault information and the fault information sent when other household appliances in the Bluetooth network have faults as the fault information to be reported;
the method further comprises the following steps:
the method comprises the steps that broadcast data packets obtained by packaging based on self fault information and broadcast data packets obtained by packaging based on fault information sent when other household appliances in a Bluetooth network have faults are sorted according to a preset sorting rule, wherein the sorting sequence comprises time sorting or priority sorting;
the broadcasting the broadcast data packet through the bluetooth module includes:
and according to the sequencing sequence, broadcasting a broadcast data packet obtained by encapsulating based on the self fault information and a broadcast data packet obtained by encapsulating based on the fault information sent by other household appliances in the Bluetooth network in sequence by the Bluetooth module.
2. The method according to claim 1, further comprising:
and if the Bluetooth networking requests sent by other household appliances are not received, determining the self fault information as the fault information to be reported.
3. The method according to claim 1, further comprising:
and if the self is not determined as the host, sending the self fault information to the household appliance determined as the host.
4. The method according to claim 1, further comprising:
detecting whether a Bluetooth networking request sent by other household appliances is received within a preset time period;
if the Bluetooth networking requests sent by other household appliances are received within the preset time period, the Bluetooth networking requests sent by other household appliances are determined to be received.
5. The method according to claim 1, further comprising:
detecting whether a drop notification sent by a Bluetooth gateway is received;
and if receiving the offline notification sent by the Bluetooth gateway, and when the network connection with the wireless network is recovered, sending the broadcast data packet to a server through the wireless network connection.
6. The utility model provides a fault reporting device which characterized in that is applied to household electrical appliances, household electrical appliances include bluetooth module, include:
the detection module is used for detecting whether the network connection between the detection module and the wireless network is disconnected or not if the household appliance is in failure;
the encapsulation module is used for encapsulating the fault information to be reported to obtain a broadcast data packet if the network connection with the wireless network is disconnected;
the broadcasting module is used for broadcasting the broadcasting data packet through the Bluetooth module so that the Bluetooth gateway forwards the broadcasting data packet to a server;
wherein the apparatus is further configured to:
controlling the Bluetooth module to start a Bluetooth function;
detecting whether a Bluetooth networking request sent by other household appliances is received;
if a Bluetooth networking request sent by other household appliances is received, Bluetooth networking is carried out with the other household appliances;
if the self is determined as the host, determining the self fault information and the fault information sent when other household appliances in the Bluetooth network have faults as the fault information to be reported;
the apparatus is further configured to:
the method comprises the steps that broadcast data packets obtained by packaging based on self fault information and broadcast data packets obtained by packaging based on fault information sent when other household appliances in a Bluetooth network have faults are sorted according to a preset sorting rule, wherein the sorting sequence comprises time sorting or priority sorting;
the broadcasting the broadcast data packet through the bluetooth module includes:
and according to the sequencing sequence, broadcasting a broadcast data packet obtained by encapsulating based on the self fault information and a broadcast data packet obtained by encapsulating based on the fault information sent by other household appliances in the Bluetooth network in sequence by the Bluetooth module.
7. A terminal, comprising: the system comprises a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory are communicated with each other through the communication bus; stored in the memory is a computer program that can be run on the processor, characterized in that the steps of the method according to any of the preceding claims 1 to 5 are implemented when the computer program is executed by the processor.
8. A computer-readable medium having non-volatile program code executable by a processor, wherein the program code causes the processor to perform the method of any of claims 1 to 5.
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| CN113207084B (en) * | 2021-04-16 | 2023-04-14 | 南京大鱼半导体有限公司 | Method and device for searching terminal, storage medium and electronic equipment |
| CN113596792B (en) * | 2021-07-07 | 2024-04-19 | 青岛海尔科技有限公司 | Binding method and device of electronic equipment, storage medium and electronic device |
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| CN114531336B (en) * | 2022-02-15 | 2023-06-30 | 珠海格力电器股份有限公司 | Fault reporting method and device for electric appliance, storage medium and remote controller |
| CN116056016A (en) * | 2022-06-29 | 2023-05-02 | 荣耀终端有限公司 | Prototype information reporting method and electronic equipment |
| CN115541991A (en) * | 2022-09-23 | 2022-12-30 | 江苏盛德电子仪表有限公司 | Internet of things intelligent electric energy meter with temperature measurement function |
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