CN111459664A - Hotel management system capable of balancing load - Google Patents
Hotel management system capable of balancing load Download PDFInfo
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
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- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
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- G06F9/5083—Techniques for rebalancing the load in a distributed system
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- G06F9/4881—Scheduling strategies for dispatcher, e.g. round robin, multi-level priority queues
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Abstract
The embodiment of the invention discloses a hotel management system capable of balancing load, which comprises: the intelligent terminal is used for performing hotel transaction processing and controlling guest room equipment in the hotel in a networked manner; a plurality of gateway servers; a plurality of cloud servers; and the load balancing server is used for receiving the domain name resolution result sent by the cloud platform, detecting whether the service name in the domain name resolution result has corresponding configuration, if so, sending the domain name to a target gateway server through a preset load balancing algorithm so as to carry out rule matching by the target gateway server, and if the matching is successful, carrying out gateway load balancing by the target gateway server, and sending the selected survival case to the target cloud server for hotel service processing. The invention can improve the usability of the system and has good user experience.
Description
Technical Field
The embodiment of the invention relates to the technical field of hotel management, in particular to a hotel management system capable of balancing load.
Background
The hotel management system generally comprises functional modules such as reception of a reception desk, cash register of the reception desk, housekeeper of a guest room, POS (point of sale), catering management, entertainment management, public key sales, financial inquiry, telephone charging, system maintenance, manager inquiry, engineering maintenance and the like.
The existing hotel management systems are all installed on client computers or servers for unified access, and data are difficult to converge; it is also not friendly to network access users; the user experience is seriously affected due to incomplete functions or the constraint of flow and load capacity on service access; and for the daily management work of the hotel, the use is difficult and not convenient.
Disclosure of Invention
The embodiment of the invention aims to provide a hotel management system capable of balancing load, which is used for solving the problems of poor user experience and inconvenient use of the existing hotel management system.
In order to achieve the above object, the embodiments of the present invention mainly provide the following technical solutions:
the embodiment of the invention provides a hotel management system capable of balancing load, which comprises: the intelligent terminal is used for performing hotel transaction processing and controlling guest room equipment in the hotel in a networked manner; a plurality of gateway servers; a plurality of cloud servers; and the load balancing server is used for receiving the domain name resolution result sent by the cloud platform, detecting whether the service name in the domain name resolution result has corresponding configuration, if so, sending the domain name to a target gateway server through a preset load balancing algorithm so as to carry out rule matching by the target gateway server, and if the matching is successful, carrying out gateway load balancing by the target gateway server, and sending the selected survival case to the target cloud server for hotel service processing.
According to an embodiment of the present invention, the preset load balancing algorithm includes at least one of a polling algorithm, a hash algorithm, a priority matching algorithm, and a random allocation algorithm.
According to an embodiment of the present invention, the load balancing server is further configured to intercept a request without the corresponding configuration, and return an error message.
According to one embodiment of the invention, the gateway load balancing comprises performing at least one of a polling algorithm, a hashing algorithm, a priority matching algorithm and a random allocation algorithm on the survival nodes of the cloud server, so that each network request is routed to the available survival services in a balanced manner.
According to an embodiment of the present invention, the target gateway server is further configured to intercept data when the rule matching fails, and return an error message.
According to an embodiment of the present invention, the polling algorithm is to perform data forwarding processing in a manner of circular carousel from beginning to end in sequence from a server instance in configuration.
According to one embodiment of the invention, the hash algorithm is used for performing hash modulo on key index data in the request data, and forwarding and routing the data to different service instances for data processing through rules.
According to one embodiment of the invention, the priority matching algorithm is used for pre-configuring the priorities of different cloud servers according to the configuration of the cloud server where all services are located; and when the data is forwarded on the route, carrying out data forwarding processing according to the priority of the cloud server according to the proportion.
According to one embodiment of the invention, the hotel business process comprises reservation management, room status management, order form management, financial management, sales management, customer management, review management, report management and hardware management.
The technical scheme provided by the embodiment of the invention at least has the following advantages:
according to the hotel management system capable of balancing the load, provided by the embodiment of the invention, the network intelligent load and the request data of the user are distributed on a plurality of different servers, so that the pressure of a single server is reduced, and the usability of the whole hotel management system is improved; meanwhile, the performance of user data request response is ensured, and the system fluency is improved; through the network intelligent load, when the network is abnormal, the request of the user is also forwarded to the normally-alive service, so that the service availability is ensured. Therefore, the effects of improving the usability of the system and improving the user experience are achieved.
Drawings
Fig. 1 is a block diagram of a hotel management system capable of balancing load according to an embodiment of the present invention.
Detailed Description
The following description of the embodiments of the present invention is provided for illustrative purposes, and other advantages and effects of the present invention will become apparent to those skilled in the art from the present disclosure.
In the following description, for purposes of explanation and not limitation, specific details are set forth such as particular system structures, interfaces, techniques, etc. in order to provide a thorough understanding of the present invention. It will be apparent, however, to one skilled in the art that the present invention may be practiced in other embodiments that depart from these specific details. In other instances, detailed descriptions of well-known systems, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.
In the description of the present invention, it is to be understood that the terms "first" and "second" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.
In the description of the present invention, it is to be noted that, unless otherwise explicitly specified or limited, the terms "connected" and "connected" are to be interpreted broadly, e.g., as meaning directly connected or indirectly connected through an intermediate. The specific meanings of the above terms in the present invention can be understood in specific cases to those skilled in the art.
Fig. 1 is a block diagram of a hotel management system capable of balancing load according to an embodiment of the present invention. As shown in fig. 1, the hotel management system capable of balancing load according to the embodiment of the present invention includes: the intelligent terminal comprises an intelligent terminal 100, a plurality of gateway servers 200, a plurality of cloud servers 300 and a load balancing server 400.
Wherein 100 is used for performing hotel transaction processing and controlling room equipment in a hotel in a networked manner.
Specifically, the smart terminal 100 includes, but is not limited to, a personal computer, a smart phone, a smart tablet, and a smart screen. The intelligent terminal 100 is embedded with a hotel transaction processing system. The intelligent terminal 100 is in communication connection with the cloud server through the internet and is provided with an operation interface, so that indiscriminate processing of daily working places of a hotel can be realized, and the indiscriminate processing comprises intelligent hardware for handling reservation, arranging rooms, handling check-in and check-out, controlling guest room configuration and the like; the system service of hotel transaction processing is in the form of standard OpenAPI, and based on HTTP, TCP and SOCKET protocols, the system service supports the butt joint of different terminals.
The load balancing server 400 is configured to receive a domain name resolution result sent by the cloud platform, detect whether a service name in the domain name resolution result has a corresponding configuration, send the service name to a target gateway server through a preset load balancing algorithm if the service name has the corresponding configuration, so that the target gateway server performs rule matching, perform gateway load balancing by the target gateway server if the matching is successful, and send a selected surviving instance to the target cloud server for hotel service processing.
In the present invention, the network load is divided into seven layers of traffic load balancing. The seven-layer flow load balance is based on a TCP protocol and can be automatically loaded to available flow load nodes through domain name access.
The four-layer load balancing is based on the load balancing of the IP + ports: on the basis of three-layer load balancing, an IP address (VIP) of three layers is issued, then port numbers of four layers are added to determine which traffic needs to be subjected to load balancing, NAT processing is carried out on the traffic needing to be processed, the traffic is forwarded to a background server, the traffic of TCP or UDP is recorded to be processed by which server, and all the traffic of the subsequent connection is also forwarded to the same server for processing.
The seven-layer load balancing is based on virtual UR L or host IP, based on the four-layer load balancing (no four layers are absolutely impossible), the characteristics of an application layer are considered, such as the load balancing of the same Web server, besides the fact that whether the flow needs to be processed is judged according to VIP plus 80 ports, whether the load balancing needs to be carried out can be determined according to the UR L, browser types and languages of the seven layers.
Specifically, a user access data stream is acquired, the data stream is transmitted based on an HTTPS protocol, the transmission UR L includes key information (domain name, service name, request interface address), the intelligent terminal 100 sends data, the cloud platform performs domain name resolution, and according to DNS resolution configuration, the data is routed to the load balancing server 400, and the load of the load balancing server is waited for the gateway service.
The load balancing server judges the service name, intercepts the request if no corresponding configuration exists, and returns error information; if the corresponding configuration exists, the load balancing server matches the service name with the corresponding configuration of the gateway, and then obtains the IP and the service port of the plurality of gateway services. And routing by default in a polling mode, and forwarding the data to the acquired address.
The target gateway server performs rule matching, if the rule matching fails, the data is intercepted, and error information is returned; and if the matching is successful, acquiring all the survival instances under the service name from the registration center, carrying out gateway load balancing by the target gateway server, and sending the selected survival instances to the target cloud server for hotel business processing. In one embodiment of the invention, the gateway load balancing comprises performing at least one of a polling algorithm, a hashing algorithm, a priority matching algorithm and a random allocation algorithm on the survival nodes of the cloud server, so that each network request is routed to the available survival services in a balanced manner. The invention acquires the IP and the port of one survival instance in a polling mode.
The data to be forwarded by the target gateway server 300 is forwarded to the acquired service instance, and corresponding service processing is performed.
In an embodiment of the present invention, the polling algorithm is to perform data forwarding processing in a manner of circular carousel from beginning to end in sequence from a server instance in the configuration.
In an embodiment of the present invention, the hash algorithm performs hash modulo on key index data in the request data, and forwards and routes the data to different service instances through rules to perform data processing.
In one embodiment of the invention, the priority matching algorithm is used for pre-configuring the priorities of different cloud servers according to the configuration of the cloud server where all services are located; and when the data is forwarded on the route, carrying out data forwarding processing according to the priority of the cloud server according to the proportion.
In one embodiment of the invention, hotel business processes include reservation management, status management, order form management, financial management, sales management, customer management, review management, report management, and hardware management.
Wherein, the reservation management comprises hotel guest reservation, guest walk-in, team reservation, online reservation and the like.
The room state management comprises real-time room states (room check-in state, sanitary state) and long-term room states (room occupancy state in a future period of time) of the hotel.
The order room single management comprises the functions of on-line orders, store orders, room lists, check-in, room arrangement, room changing, room connection, room continuing, room type upgrading, room returning and the like.
The financial management comprises functions of hotel pay-as-you-go, account payable, order finance, hotel revenue statement statistics, invoice management and the like; the sales module comprises functions of hotel product maintenance, channel marketing, price calendar and the like.
The customer management comprises functions of hotel guest members, company customer relationship, customer history management and the like; the comment management comprises the functions of comment details, comment replies and the like of the customers in all channels of the hotel.
The report management comprises statistical reports of the hotel at different latitudes such as operation, income, expenditure and the like; the hardware management is embodied by unifying an intelligent hardware platform to enable the hotel, and comprises card making, an intelligent password door lock, Bluetooth unlocking, payment hardware management, intelligent terminal management and the like.
In the embodiment of the invention, the cloud server is an infrastructure of system cloud computing, and comprises a public cloud, a private cloud and a mixed cloud, so that the stable operation of the system is ensured; meanwhile, the system is also an actual environment for system operation, and provides stable access service for the system to stably operate and outside; the system does not need a client to provide an installation and deployment environment, and any place and equipment with a public network can be accessed and used in real time; the server adopts a scheme of a partitioned multi-data center, cloud services are deployed according to national partitioned areas, disaster tolerance of the server and automatic switching of service access are achieved, and service availability is guaranteed.
According to the hotel management system capable of balancing the load, provided by the embodiment of the invention, the network intelligent load and the request data of the user are distributed on a plurality of different servers, so that the pressure of a single server is reduced, and the usability of the whole hotel management system is improved; meanwhile, the performance of user data request response is ensured, and the system fluency is improved; through the intelligent load of the network, when the network is abnormal, the request of the user is also forwarded to the normally alive service, so that the availability of the service is ensured. Therefore, the effects of improving the usability of the system and improving the user experience are achieved.
In addition, other configurations and functions of the hotel management system capable of balancing load according to the embodiment of the present invention are known to those skilled in the art, and are not described in detail for reducing redundancy.
The above-mentioned embodiments, objects, technical solutions and advantages of the present invention are further described in detail, it should be understood that the above-mentioned embodiments are only exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made on the basis of the technical solutions of the present invention should be included in the scope of the present invention.
Claims (9)
1. A load-balancing hospitality management system, comprising:
the intelligent terminal is used for performing hotel transaction processing and controlling guest room equipment in the hotel in a networked manner;
a plurality of gateway servers;
a plurality of cloud servers;
and the load balancing server is used for receiving the domain name resolution result sent by the cloud platform, detecting whether the service name in the domain name resolution result has corresponding configuration, if so, sending the domain name to a target gateway server through a preset load balancing algorithm so as to carry out rule matching by the target gateway server, and if the matching is successful, carrying out gateway load balancing by the target gateway server, and sending the selected survival case to the target cloud server for hotel service processing.
2. The load-balanceable hospitality management system of claim 1, wherein said pre-set load balancing algorithm comprises at least one of a polling algorithm, a hashing algorithm, a priority matching algorithm, and a random assignment algorithm.
3. The hotel management system according to claim 1, wherein the load balancing server is further configured to intercept a request and return an error message in the absence of the corresponding configuration.
4. The load-balanceable hospitality management system of claim 1, wherein said gateway load balancing comprises performing at least one of a polling algorithm, a hashing algorithm, a priority matching algorithm and a random assignment algorithm on the surviving nodes of the cloud server such that a balanced route is requested to the available surviving services for each network.
5. The hotel management system according to claim 1, wherein the target gateway server is further configured to intercept data and return an error message when the rule matching fails.
6. The hotel management system according to claim 2 or 4, wherein the polling algorithm is configured to perform data forwarding processing in a round robin manner from beginning to end in sequence from the server instance in the configuration.
7. The hotel management system capable of balancing load according to claim 2 or 4, wherein the hash algorithm is used for performing hash modulo on key index data in the request data, and forwarding and routing the data to different service instances for data processing through rules.
8. The hotel management system capable of balancing load according to claim 2 or 4, wherein the priority matching algorithm is used for pre-configuring the priorities of different cloud servers according to the configuration of the cloud servers where all services are located; and when the data is forwarded on the route, carrying out data forwarding processing according to the priority of the cloud server according to the proportion.
9. The load-balanceable hospitality management system of claim 1, wherein said hospitality business processes comprise booking management, room status management, order form management, financial management, sales management, customer management, review management, reporting management and hardware management.
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| CN202010197866.1A CN111459664A (en) | 2020-03-19 | 2020-03-19 | Hotel management system capable of balancing load |
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Cited By (3)
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| CN112511660A (en) * | 2020-11-12 | 2021-03-16 | 北京软通智慧城市科技有限公司 | Management system, method, device and storage medium of edge terminal equipment |
| CN114048020A (en) * | 2021-09-22 | 2022-02-15 | 北京中科金马科技股份有限公司 | Guest room management system based on big data |
| CN115473753A (en) * | 2022-07-20 | 2022-12-13 | 青岛海尔科技有限公司 | Control method and device of gateway equipment, storage medium and electronic device |
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