CN111401576A - Multimedia teaching fault diagnosis and repair management system - Google Patents

Multimedia teaching fault diagnosis and repair management system Download PDF

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Publication number
CN111401576A
CN111401576A CN201811649992.5A CN201811649992A CN111401576A CN 111401576 A CN111401576 A CN 111401576A CN 201811649992 A CN201811649992 A CN 201811649992A CN 111401576 A CN111401576 A CN 111401576A
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China
Prior art keywords
fault
information
teaching
multimedia
maintenance
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Pending
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CN201811649992.5A
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Chinese (zh)
Inventor
杜喆
折宝雄
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Shaanxi Nugget Data Technology Co ltd
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Shaanxi Nugget Data Technology Co ltd
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Priority to CN201811649992.5A priority Critical patent/CN111401576A/en
Publication of CN111401576A publication Critical patent/CN111401576A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B5/00Electrically-operated educational appliances
    • G09B5/06Electrically-operated educational appliances with both visual and audible presentation of the material to be studied

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
  • General Physics & Mathematics (AREA)
  • Economics (AREA)
  • Educational Technology (AREA)
  • Educational Administration (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Electrically Operated Instructional Devices (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention provides a multimedia teaching fault diagnosis and repair management system, which comprises: the student multimedia learning terminal is used for inputting multimedia teaching fault information discovered on the basis of the learning terminal, transmitting the multimedia teaching fault information discovered on the basis of the learning terminal to the teaching and teaching affair remote management and fault maintenance server, and storing the information into a fault recording database for recording fault types and repair information; a teaching and educational administration remote management and troubleshooting server; the fault record database is used for storing and managing equipment information, multimedia teaching fault information, fault maintenance information, user information and classroom information which are discovered based on a learning end; the student multimedia learning terminal, the teaching and educational administration remote management and troubleshooting server and the fault recording database are connected through a network. The invention can transmit the fault information of the equipment to the technician in time when the multimedia teaching equipment has faults, thereby facilitating the technician to master the equipment faults in time.

Description

Multimedia teaching fault diagnosis and repair management system
Technical Field
The invention relates to the technical field of information management, in particular to a multimedia teaching fault diagnosis and repair management system.
Background
The multimedia equipment is more and more widely applied in teaching activities, and the teaching mode of combining patterns, sound, color and movement is deeply welcomed by teachers and students. However, the method has some defects, so that the development of multimedia teaching is hindered, and in the practical application process, the multimedia teaching equipment has faults of mechanical and electronic equipment due to long service time and equipment aging; or malfunctions due to the inexperienced operation of the user, who is not aware of the equipment characteristics and operating procedures. If equipment failure problem exists at present, a user must go to a technician to report repair or report repair by telephone (sometimes, the communication is difficult because of language unavailability), and the technician goes to the site to remove the failure, so that the time of teachers and students in class is delayed.
Disclosure of Invention
In order to facilitate teachers to timely obtain technical support and help of technicians when the multimedia teaching equipment is used and problems or faults occur, the technical staff can conveniently timely master and process the faults occurring in the multimedia teaching equipment, and time wasted in the repair process is reduced. The invention is based on the above purpose, and provides a multimedia teaching fault diagnosis and repair management system, which can transmit the fault information of the equipment to the technical staff in time when the multimedia teaching equipment has faults.
In order to solve the technical problems, the invention adopts the following technical scheme:
a multimedia teaching fault diagnosis and repair management system comprises:
the student multimedia learning terminal is used for inputting multimedia teaching fault information discovered on the basis of the learning terminal, transmitting the multimedia teaching fault information discovered on the basis of the learning terminal to the teaching and teaching affair remote management and fault maintenance server, and storing the information into a fault recording database for recording fault types and repair information; the student multimedia learning terminal further comprises a fault reporting and repairing unit and a fault key information extraction unit, wherein the fault reporting and repairing unit is used for filling multimedia teaching fault information discovered on the basis of the learning terminal and transmitting the fault information to a teaching and teaching affair remote management and fault maintenance server, and the fault key information extraction unit is used for identifying keywords in the fault information and automatically extracting corresponding fault maintenance information from a fault record database;
the teaching and educational administration remote management and fault overhaul server comprises a fault information identification unit, a maintenance information input unit, a fault information processing unit and a fault alarm unit, wherein the fault information identification unit is used for automatically identifying relevant information of fault equipment and time information of fault occurrence; the maintenance information input unit is used for inputting the information acquired by the fault information identification unit and the fault maintenance information into the fault record database; the fault information processing unit is used for carrying out automatic classification statistics on multimedia teaching fault information and fault maintenance information which are stored in the fault record database and are found based on a learning terminal; the fault alarm unit is used for driving an icon of a classroom where the equipment is located to automatically flash and alarm after receiving fault information, and sending an alarm prompt;
the fault record database is used for storing and managing equipment information, multimedia teaching fault information, fault maintenance information, user information and classroom information which are discovered based on a learning end;
the student multimedia learning terminal, the teaching and educational administration remote management and troubleshooting server and the fault recording database are connected through a network.
Further, according to the multimedia teaching fault diagnosis and repair management system of the present invention, the multimedia teaching fault information discovered based on the learning terminal includes fault time, fault location, fault classification, fault condition description, and fault repair unit window setting data.
Further, according to the multimedia teaching fault diagnosis and repair management system of the present invention, the fault repair information includes repair time, equipment name, repair content, and a fault solution method.
The invention has the technical effects that:
the multimedia teaching fault diagnosis and repair management system is established by utilizing the campus network and combining the fault record database, repair information can be transmitted and recorded in real time, and fault information can be counted and analyzed, so that repair time of teachers is saved, the reaction speed of technicians is increased, and managers can conveniently check and master information conditions of equipment; the multimedia teaching equipment has the advantages that the using efficiency of the multimedia teaching equipment can be effectively improved, and the efficiency of maintenance work and the service guarantee capability are effectively improved.
Detailed Description
The multimedia teaching fault diagnosis and repair management system comprises:
the student multimedia learning terminal is used for inputting multimedia teaching fault information discovered on the basis of the learning terminal, transmitting the multimedia teaching fault information discovered on the basis of the learning terminal to the teaching and teaching affair remote management and fault maintenance server, and storing the information into a fault type and repair information fault recording database; the system comprises a fault reporting and repairing unit and a fault key information extraction unit, wherein the fault reporting and repairing unit is used for filling multimedia teaching fault information discovered on the basis of a learning terminal and transmitting the fault information to a teaching and educational administration remote management and fault repairing server, and the fault key information extraction unit identifies keywords in the fault information and automatically extracts corresponding fault maintenance information from a fault record database.
The teaching and educational administration remote management and fault overhaul server comprises a fault information identification unit, a maintenance information input unit, a fault information processing unit and a fault alarm unit, wherein the fault information identification unit is used for automatically identifying relevant information of fault equipment and time information of fault occurrence; the maintenance information input unit is used for inputting the information acquired by the fault information identification unit and the fault maintenance information into the fault record database; the data processing unit is used for carrying out automatic classification statistics on multimedia teaching fault information and fault maintenance information which are stored in the fault record database and are found based on a learning terminal; and the fault alarm unit is used for driving an icon of a classroom where the equipment is located to automatically flash and alarm after receiving the fault information, and sending an alarm prompt.
And the fault record database is used for storing and managing equipment information, multimedia teaching fault information discovered on the basis of the learning end, fault maintenance information, user information and classroom information. The student multimedia learning terminal, the teaching and educational administration remote management and fault maintenance server and the fault record database are connected through a campus network.
The device information includes a device number, a device name, a classroom where the device is located, purchase time, accumulated use time, and the like.
The multimedia teaching fault information discovered on the basis of the learning end comprises fault time, fault location, fault classification, fault condition description and fault repair unit window setting data.
The trouble repair information includes repair time, equipment name, repair contents, trouble solving method, repair staff, and the like.
The user information includes a user account, a login password, user authority setting information, and the like.
The classroom information includes the address of the teaching building, the number of the classroom, etc.
The system records repair information, fault information, use condition and maintenance information of the multimedia teaching equipment, enables a teacher using the equipment to reflect the problems of the equipment at a classroom terminal through a network, automatically records the relevant fault information in a fault record database, and displays the repair condition at a duty place of maintenance personnel in time, so that the system is convenient to obtain the relevant technical support more quickly.
The fault record database is based on a Web network and is respectively connected with a student multimedia learning terminal and a teaching and educational administration remote management and fault maintenance server, the fault record database is used as a core, the student multimedia learning terminal, the teaching and educational administration remote management and fault maintenance server are enabled to interact with each other, and a repair request is sent to the fault record database for recording and is fed back to the teaching and educational administration remote management and fault maintenance server. The maintenance personnel can inquire information management when connecting to the web site, and after inputting relevant conditions, a matched data list and main information of relevant equipment, such as equipment numbers, equipment names, equipment classifications, storage addresses, purchase time, accumulated use time, repair place, repair personnel, maintenance time, maintenance content, maintenance personnel, use records of the equipment and the like, are obtained.
On the basis of the present invention, those skilled in the art can make various alterations and modifications to some technical features without creative efforts based on the disclosed technical content, and the technical features are all within the protection scope of the present invention.

Claims (3)

1. A multimedia teaching fault diagnosis and repair management system is characterized by comprising:
the student multimedia learning terminal is used for inputting multimedia teaching fault information discovered on the basis of the learning terminal, transmitting the multimedia teaching fault information discovered on the basis of the learning terminal to the teaching and teaching affair remote management and fault maintenance server, and storing the information into a fault recording database for recording fault types and repair information; the student multimedia learning terminal further comprises a fault reporting and repairing unit and a fault key information extraction unit, wherein the fault reporting and repairing unit is used for filling multimedia teaching fault information discovered on the basis of the learning terminal and transmitting the fault information to a teaching and teaching affair remote management and fault maintenance server, and the fault key information extraction unit is used for identifying keywords in the fault information and automatically extracting corresponding fault maintenance information from a fault record database;
the teaching and educational administration remote management and fault overhaul server comprises a fault information identification unit, a maintenance information input unit, a fault information processing unit and a fault alarm unit, wherein the fault information identification unit is used for automatically identifying relevant information of fault equipment and time information of fault occurrence; the maintenance information input unit is used for inputting the information acquired by the fault information identification unit and the fault maintenance information into the fault record database; the fault information processing unit is used for carrying out automatic classification statistics on multimedia teaching fault information and fault maintenance information which are stored in the fault record database and are found based on a learning terminal; the fault alarm unit is used for driving an icon of a classroom where the equipment is located to automatically flash and alarm after receiving fault information, and sending an alarm prompt;
the fault record database is used for storing and managing equipment information, multimedia teaching fault information, fault maintenance information, user information and classroom information which are discovered based on a learning end;
the student multimedia learning terminal, the teaching and educational administration remote management and troubleshooting server and the fault recording database are connected through a network.
2. The multimedia teaching fault diagnosis and repair management system of claim 1, wherein: the multimedia teaching fault information discovered on the basis of the learning end comprises fault time, fault location, fault classification, fault condition description and fault repair unit window setting data.
3. The multimedia teaching fault diagnosis and repair management system of claim 1, wherein: the fault maintenance information comprises maintenance time, equipment name, maintenance content and a fault solution method.
CN201811649992.5A 2018-12-31 2018-12-31 Multimedia teaching fault diagnosis and repair management system Pending CN111401576A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201811649992.5A CN111401576A (en) 2018-12-31 2018-12-31 Multimedia teaching fault diagnosis and repair management system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201811649992.5A CN111401576A (en) 2018-12-31 2018-12-31 Multimedia teaching fault diagnosis and repair management system

Publications (1)

Publication Number Publication Date
CN111401576A true CN111401576A (en) 2020-07-10

Family

ID=71428244

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201811649992.5A Pending CN111401576A (en) 2018-12-31 2018-12-31 Multimedia teaching fault diagnosis and repair management system

Country Status (1)

Country Link
CN (1) CN111401576A (en)

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Application publication date: 20200710

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