CN111400742A - Problem piece information processing method and device, equipment and storage medium - Google Patents
Problem piece information processing method and device, equipment and storage medium Download PDFInfo
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Abstract
The invention discloses a problem piece information processing method, a problem piece information processing device, equipment and a storage medium, wherein the method comprises the following steps: acquiring encrypted problem piece information; decrypting the problem piece information; and if the decryption is successful, the problem piece information subjected to the decryption processing is sent to a display terminal of a designated express delivery network. The problem piece information processing method and device provided by the invention can solve the technical problems of time and labor consumption, data error and data loss in the problem piece information processing in the prior art.
Description
Technical Field
The present invention relates to the field of information processing technologies, and in particular, to a problem piece information processing method and apparatus, a device, and a storage medium.
Background
In a method for issuing a problem part, a customer service person is required to manually input a piece of problem part information and send the information to a receiving network point, so as to play a role of notifying the receiving network point. When the condition that need will be in batches express delivery single number conversion problem piece is faced, not only can consume a large amount of manpower and materials, but also very easily cause wrong transmission or omit the problem of sending etc. because of artifical maloperation.
The information of the problem parts can be directly imported in batch by using third-party software through the receiving network point, but instantaneous data surge can occur, so that the database of the receiving network point is overloaded and deadlocked, and the situation of data loss is faced. Particularly, when the sales promotion festivals such as twenty-one are met, the number of problem parts is greatly increased due to the rapid increase of the order quantity, and the problem of data loss is particularly prominent.
Disclosure of Invention
The invention aims to provide a problem piece information processing method and device, computer equipment and a computer storage medium, so as to solve the technical problems of time and labor consumption, data error and leakage and data loss in the prior art.
The purpose of the invention is realized by adopting the following technical scheme:
the first aspect of the present invention provides a problem piece information processing method, including:
acquiring encrypted problem piece information;
decrypting the problem piece information;
and if the decryption is successful, the problem piece information subjected to the decryption processing is sent to a display terminal of a designated express delivery network.
Through obtaining problem piece information through encryption and carrying out decryption processing, if decryption succeeds, the problem piece information is sent to a display terminal of an appointed express delivery network point through decryption processing, so that labor can be saved, efficiency is improved, and data missing and data loss can be avoided.
Optionally, the acquiring information of the problem piece subjected to the encryption processing includes:
and acquiring the encrypted problem piece information from the specified platform through the API interface.
Because the problem piece information subjected to encryption processing is acquired from the appointed platform through the API, the problem piece information can be acquired conveniently, the problem piece information acquisition real-time performance is high, a large amount of problem piece information needing to be processed cannot be generated due to overstock of the problem piece information, the database cannot be overloaded, and therefore the data loss situation is avoided.
Optionally, the decrypting the problem piece information includes:
and decrypting the problem piece information according to a pre-configured decryption algorithm and a key.
The problem piece information is decrypted according to the preset decryption algorithm and the preset secret key, so that the safety of the problem piece information can be ensured, the source accuracy of the problem piece can be ensured, and the occurrence of data error and data leakage is avoided.
Optionally, if the decryption is successful, the sending the problem piece information subjected to the decryption processing to a display terminal of a designated express delivery site includes:
if the decryption is successful, storing the problem piece information subjected to decryption processing into a database;
acquiring logistics information of the problem piece and determining an appointed express delivery network according to the logistics information;
and taking out the decrypted problem piece information from the database and sending the problem piece information to a display terminal of the appointed express delivery network.
The problem piece information subjected to decryption processing is stored in the database when decryption is successful, logistics information of the problem piece is obtained, the specified express delivery site is determined according to the logistics information, the problem piece information subjected to decryption processing is taken out of the database and sent to the display terminal of the specified express delivery site, so that automatic determination of the specified express delivery site can be achieved, manual determination of the specified express delivery site is not needed, manual error is avoided, and the problem piece information is directly sent to the display terminal of the specified express delivery site, so that a worker of the specified express delivery site can accurately obtain the problem piece information and timely process the problem piece information.
Optionally, if the decryption is successful, storing the problem piece information subjected to the decryption processing in a database, including:
if the decryption is successful, running a pre-configured verification script to verify the information of the problem part subjected to decryption processing;
and storing the information of the problem pieces passing the verification to a database.
The problem piece information subjected to decryption processing is verified by running the pre-configured verification script, and the problem piece information passing verification is stored in the database, so that not only can wrong data be prevented from being stored in the database, but also the source accuracy of the problem piece information can be ensured.
Optionally, the obtaining logistics information of the problem piece and determining a designated express delivery site according to the logistics information includes:
inquiring logistics information of the problem pieces according to the express bill numbers in the problem piece information;
according to the logistics information of the problem piece, an express delivery site where the problem piece arrives at present or an express delivery site which is about to arrive is obtained;
and taking the express delivery network point where the problem piece arrives currently or the express delivery network point to be reached as the designated express delivery network point.
The logistics information of the problem piece is inquired according to the express bill number in the problem piece information, the express network point which the problem piece currently arrives or the express network point which the problem piece will arrive is obtained according to the logistics information of the problem piece, and finally the express network point which the problem piece currently arrives or the express network point which the problem piece will arrive is used as the appointed express network point, so that the appointed express network point can be automatically determined, manual operation is needed to determine the appointed express network point, and mistakes caused by misoperation of workers are avoided.
Optionally, the displaying terminal is a browser of a terminal, and the taking out the information of the problem pieces subjected to decryption processing from the database and sending the information to the displaying terminal of the designated express delivery site includes:
and responding to a browser request, taking out the decrypted problem piece information from the database and sending the problem piece information to a browser of a terminal of the designated express delivery network.
By responding to the browser request, the problem piece information subjected to decryption processing is taken out of the database and sent to the browser of the terminal of the appointed express delivery network, so that the problem piece information can be timely sent to the express delivery network for processing according to actual requirements, and the condition that the database is crashed due to the fact that the problem piece information is taken out of the database in a large batch is avoided.
A second aspect of the present invention provides a problem piece information processing apparatus including:
the acquisition module is used for acquiring the problem piece information subjected to encryption processing;
the decryption module is used for decrypting the problem piece information;
and the sending module is used for sending the problem piece information subjected to decryption processing to a display terminal of a designated express delivery network if decryption is successful.
Optionally, the obtaining module includes:
and the API interface unit is used for acquiring the encrypted problem piece information from the specified platform through the API interface.
Optionally, the decryption module includes:
and the decryption processing unit is used for decrypting the problem piece information according to a preset decryption algorithm and a preset key.
Optionally, the sending module includes:
the information storage unit is used for storing the problem piece information subjected to decryption processing into a database if the decryption is successful;
the network point determining unit is used for acquiring logistics information of the problem pieces and determining an appointed express network point according to the logistics information;
and the information sending unit is used for taking out the problem piece information subjected to decryption processing from the database and sending the problem piece information to a display terminal of the appointed express delivery network.
Optionally, the information storage unit includes:
and the information verification subunit is used for running a pre-configured verification script to verify the information of the problem piece subjected to decryption processing if the decryption is successful.
And the information storage subunit is used for storing the information of the problem pieces passing the verification to a database.
Optionally, the mesh point determining unit includes:
the logistics inquiry subunit is used for inquiring the logistics information of the problem piece according to the express bill number in the problem piece information;
the network point obtaining subunit is used for obtaining the express network point where the problem piece arrives currently or the express network point to be reached according to the logistics information of the problem piece;
and the network point designation subunit is used for taking the express network point where the problem piece currently arrives or the express network point to be reached as the designated express network point.
Optionally, the display terminal is a browser of the terminal, and the information sending unit includes:
and the request response subunit is used for responding to a browser request, taking out the decrypted problem piece information from the database and sending the problem piece information to a browser of the terminal of the designated express delivery network.
A third aspect of the present invention provides a computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps in the problem part information processing method when executing the program.
A fourth aspect of the present invention provides a computer-readable storage medium on which a computer program is stored, which, when executed by a processor, implements the steps in the above-described problem piece information processing method.
Drawings
The invention is further illustrated with reference to the following figures and examples.
FIG. 1 is a flow chart illustrating a method for processing problem part information according to an embodiment of the present invention;
FIG. 2 is a schematic flow chart of step S300 in FIG. 1;
FIG. 3 is a schematic flowchart of step S310 in FIG. 2;
FIG. 4 is a schematic flowchart of step S320 in FIG. 2;
FIG. 5 is a schematic flowchart of step S330 in FIG. 2;
FIG. 6 is a schematic structural diagram of a problem part information processing apparatus according to an embodiment of the present invention;
FIG. 7 is a block diagram of the module 300 of FIG. 6;
fig. 8 is a schematic structural diagram of the information storage unit 310 in fig. 7;
fig. 9 is a schematic structural diagram of the mesh point determining unit 320 in fig. 7;
fig. 10 is a schematic structural diagram of the information sending unit 330 in fig. 7;
FIG. 11 is a block diagram of a system for automatically generating and sending problem parts in batches according to an embodiment of the present invention;
FIG. 12 is a schematic flow chart diagram illustrating a method for automatically generating and sending problem pieces in batches, in accordance with an embodiment of the present invention;
fig. 13 is a schematic hardware configuration diagram of a computer device according to an embodiment of the present invention.
Detailed Description
In the following description, for purposes of explanation and not limitation, specific details are set forth, such as particular system structures, techniques, etc. in order to provide a thorough understanding of the embodiments of the invention. It will be apparent, however, to one skilled in the art that the present invention may be practiced in other embodiments that depart from these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.
In order to explain the technical means of the present invention, the following description will be given by way of specific examples.
Fig. 1 illustrates a problem part information processing method provided by an embodiment of the present invention. As shown in fig. 1, the problem piece information processing method may include:
and step S100, acquiring the problem piece information subjected to encryption processing. The encrypted problem part information may be provided in the form of a document, such as, but not limited to, a word document, etc. The problem piece information can be received from a specified mailbox, or read from a pre-configured cloud storage, or obtained from a specified platform through an API interface. The problem piece information can be encrypted by a pre-configured encryption algorithm, and an encryption identifier is generated.
As a preferred embodiment, the step S100 may include: and acquiring the encrypted problem piece information from the specified platform through the API interface. The designated platform may be any courier service user, third party partner organization, etc. that may provide a source of the problem. Only by making a prior agreement with the specified platform, the specified platform provides an API interface. The problem piece information subjected to encryption processing is acquired from the appointed platform through the API, so that the problem piece information is conveniently acquired, the problem piece information acquisition real-time performance is high, a large amount of problem piece information needing to be processed cannot be generated due to overstock of the problem piece information, the database cannot be overloaded, and the data loss condition is avoided.
And step S200, decrypting the problem piece information.
Specifically, the step S200 may include: and decrypting the problem piece information according to a pre-configured decryption algorithm and a key. Wherein the decryption algorithm matches an encryption algorithm that encrypts the problem piece information, and the key matches an encryption identification that encrypts the problem piece information. By carrying out decryption processing on the information of the problem part according to the pre-configured decryption algorithm and the key, not only can the safety of the information of the problem part be ensured, but also the source accuracy of the problem part can be ensured, thereby avoiding the occurrence of data error and leakage.
And step S300, if the decryption is successful, the problem piece information subjected to the decryption processing is sent to a display terminal of a designated express delivery network. The display terminal may be a browser of a mobile phone, a tablet computer, a notebook computer, or a desktop computer, and further, the display terminal may be an application program or a browser installed in the mobile phone, the tablet computer, the notebook computer, or the desktop computer. It is worth reminding that the display terminal can also be any other electronic equipment with a display function.
Specifically, as shown in fig. 2, the step S300 may include:
and step S310, if the decryption is successful, storing the problem piece information subjected to the decryption processing into a database.
And S320, acquiring logistics information of the problem piece and determining an appointed express delivery network according to the logistics information.
And S330, taking out the decrypted problem piece information from the database and sending the problem piece information to a display terminal of the designated express delivery network.
Through the steps of S310, S320 and S330, the designated express delivery site can be automatically determined without manual determination of the designated express delivery site, so that manual mistakes are avoided, and the problem information is directly sent to the display terminal of the designated express delivery site, so that the problem information can be accurately acquired by the staff of the designated express delivery site and can be processed in time.
Further, the air conditioner is provided with a fan,
as shown in fig. 3, the step S310 may include:
and step S311, if the decryption is successful, running a preset verification script to verify the information of the problem component after the decryption. Specifically, in order to make the problematic piece information conform to the specification and ensure validity, or to further determine the validity of the problematic piece information, for example, determine that the problematic piece information comes from a platform in a normal cooperation state, configuration of a verification script may be performed in advance, so that after the problematic piece information is successfully decrypted, the decrypted problematic piece information is verified by running the verification script.
And S312, storing the information of the problem pieces passing the verification into a database. And the verified problem piece information conforms to the specification and is valid, or the source of the problem piece information is legal.
Because the problem piece information subjected to decryption processing is verified by running the pre-configured verification script, the problem piece information passing verification is stored in the database, so that not only can wrong data be prevented from being stored in the database, but also the source accuracy of the problem piece information can be ensured.
As shown in fig. 4, the step S320 may include:
and S321, inquiring logistics information of the problem piece according to the express bill number in the problem piece information. Specifically, the delivery order number of the problem item included in the problem item information may be acquired, and then the logistics information of the problem item may be queried according to the delivery order number.
Step S322, obtaining the express delivery network point where the problem piece arrives currently or the express delivery network point to be reached according to the logistics information of the problem piece. Generally, the logistics information includes information such as an express delivery site where a problem item originates, an express delivery site that passes through, an express delivery site that arrives at present, or an express delivery site that will arrive at present.
And S323, taking the express delivery network where the problem item arrives currently or the express delivery network to be arrived as the designated express delivery network.
The logistics information of the problem piece is inquired according to the express bill number in the problem piece information, the express network point which the problem piece currently arrives or the express network point which the problem piece will arrive is obtained according to the logistics information of the problem piece, and finally the express network point which the problem piece currently arrives or the express network point which the problem piece will arrive is used as the appointed express network point, so that the appointed express network point can be automatically determined, manual operation is needed to determine the appointed express network point, and mistakes caused by misoperation of workers are avoided.
In an optional implementation manner, the display terminal is a browser of the terminal. As shown in fig. 5, the step S330 may include:
step S331, responding to a browser request, taking out the problem piece information subjected to decryption processing from the database and sending the problem piece information to a browser of a terminal of the designated express delivery network. In advance, a worker of a designated express delivery network accesses a designated address through a browser of a terminal of the network, and triggers a browser request after clicking at a designated position of a webpage.
By responding to the browser request, the problem piece information subjected to decryption processing is taken out of the database and sent to the browser of the terminal of the appointed express delivery network, so that the problem piece information can be timely sent to the express delivery network for processing according to actual requirements, and the condition that the database is crashed due to the fact that the problem piece information is taken out of the database in a large batch is avoided.
In the problem information processing method according to the embodiment of the invention, the problem information subjected to encryption processing is acquired and decrypted, and if decryption is successful, the problem information subjected to decryption processing is sent to the display terminal of the designated express delivery network, so that not only can labor be saved and efficiency be improved, but also data error and data loss can be avoided.
It should be understood that, the sequence numbers of the steps in the foregoing embodiments do not imply an execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments of the present invention.
Fig. 6 illustrates a problem part information processing apparatus according to an embodiment of the present invention. As shown in fig. 6, the problematic piece information processing apparatus may include:
and the obtaining module 100 is used for obtaining the problem piece information subjected to the encryption processing. The encrypted problem part information may be provided in the form of a document, such as, but not limited to, a word document, etc. The problem piece information can be received from a specified mailbox, or read from a pre-configured cloud storage, or obtained from a specified platform through an API interface. The problem piece information can be encrypted by a pre-configured encryption algorithm, and an encryption identifier is generated.
As a preferred embodiment, the obtaining module 100 may include: and the API interface unit is used for acquiring the encrypted problem piece information from the specified platform through the API interface. The designated platform may be any courier service user, third party partner organization, etc. that may provide a source of the problem. Only by making a prior agreement with the specified platform, the specified platform provides an API interface. The problem piece information subjected to encryption processing is acquired from the appointed platform through the API, so that the problem piece information is conveniently acquired, the problem piece information acquisition real-time performance is high, a large amount of problem piece information needing to be processed cannot be generated due to overstock of the problem piece information, the database cannot be overloaded, and the data loss condition is avoided.
And the decryption module 200 is used for decrypting the problem piece information.
Specifically, the decryption module 200 may include: and the decryption processing unit is used for decrypting the problem piece information according to a preset decryption algorithm and a preset key. Wherein the decryption algorithm matches an encryption algorithm that encrypts the problem piece information, and the key matches an encryption identification that encrypts the problem piece information. The problem piece information is decrypted according to the preset decryption algorithm and the preset secret key, so that the safety of the problem piece information can be ensured, the source accuracy of the problem piece can be ensured, and the occurrence of data error and data leakage is avoided.
And a sending module 300, configured to send the problem piece information subjected to decryption processing to a display terminal of a designated express delivery website if decryption is successful. The display terminal may be a browser of a mobile phone, a tablet computer, a notebook computer, or a desktop computer, and further, the display terminal may be an application program or a browser installed in the mobile phone, the tablet computer, the notebook computer, or the desktop computer. It is worth reminding that the display terminal can also be other electronic equipment with a display function.
Specifically, as shown in fig. 7, the sending module 300 may include:
an information storage unit 310, configured to store the problem piece information subjected to decryption processing to a database if decryption is successful.
And the network point determining unit 320 is configured to obtain logistics information of the problem piece and determine a designated express delivery network point according to the logistics information.
And an information sending unit 330, configured to take out the problem piece information subjected to decryption processing from the database and send the problem piece information to a display terminal of the designated express delivery site.
Further, the air conditioner is provided with a fan,
as shown in fig. 8, the information storage unit 310 may include:
and the information checking subunit 311 is configured to run a pre-configured checking script to check the information of the problem component subjected to decryption processing if decryption is successful. Specifically, in order to make the problematic piece information conform to the specification and ensure validity, or to further determine the validity of the problematic piece information, for example, determine that the problematic piece information comes from a platform in a normal cooperation state, configuration of a verification script may be performed in advance, so that after the problematic piece information is successfully decrypted, the decrypted problematic piece information is verified by running the verification script.
And an information storage subunit 312, configured to store the problem piece information that passes the verification in a database. And the verified problem piece information conforms to the specification and is valid, or the source of the problem piece information is legal.
Because the problem piece information subjected to decryption processing is verified by running the pre-configured verification script, the problem piece information passing verification is stored in the database, so that not only can wrong data be prevented from being stored in the database, but also the source accuracy of the problem piece information can be ensured.
As shown in fig. 9, the mesh point determining unit 320 may include:
and the logistics inquiry subunit 321 is configured to inquire the logistics information of the problem piece according to the express bill number in the problem piece information. Specifically, the delivery order number of the problem item included in the problem item information may be acquired, and then the logistics information of the problem item may be queried according to the delivery order number.
And the site obtaining subunit 322 is configured to obtain, according to the logistics information of the problem piece, an express delivery site where the problem piece currently arrives or an express delivery site to be reached. Generally, the logistics information includes information such as an express delivery site where a problem item originates, an express delivery site that passes through, an express delivery site that arrives at present, or an express delivery site that will arrive at present.
A network point designating subunit 323, configured to use the express network point where the problem item currently arrives or the express network point to be reached as the designated express network point.
The logistics information of the problem piece is inquired according to the express bill number in the problem piece information, the express network point which the problem piece currently arrives or the express network point which the problem piece will arrive is obtained according to the logistics information of the problem piece, and finally the express network point which the problem piece currently arrives or the express network point which the problem piece will arrive is used as the appointed express network point, so that the appointed express network point can be automatically determined, manual operation is needed to determine the appointed express network point, and mistakes caused by misoperation of workers are avoided.
In an optional implementation manner, the display terminal is a browser of the terminal. As shown in fig. 10, the information sending unit 330 may include:
a request response subunit 331, configured to, in response to a browser request, fetch the decrypted problem piece information from the database and send the problem piece information to a browser of a terminal of the designated express delivery node. In advance, a worker of a designated express delivery network accesses a designated address through a browser of a terminal of the network, and triggers a browser request after clicking at a designated position of a webpage.
By responding to the browser request, the problem piece information subjected to decryption processing is taken out of the database and sent to the browser of the terminal of the appointed express delivery network, so that the problem piece information can be timely sent to the express delivery network for processing according to actual requirements, and the condition that the database is crashed due to the fact that the problem piece information is taken out of the database in a large batch is avoided.
In the problem information processing device according to the embodiment of the present invention, by acquiring the problem information subjected to the encryption processing and performing the decryption processing, if the decryption is successful, the problem information subjected to the decryption processing is sent to the display terminal of the designated express delivery site, so that not only is the labor saved and the efficiency improved, but also data missing and data loss can be avoided.
The function implementation of each module in the problem piece information processing apparatus corresponds to each step in the above problem piece information processing method embodiment, and the function and implementation process thereof are not described in detail here.
The embodiment of the invention also provides a method for automatically generating and sending problem pieces in batches, which comprises the following steps:
downloading a verification script and problem piece information when a browser is started;
receiving a webpage loading instruction, and injecting a verification script into webpage content;
calling an API (application programming interface) to obtain problem piece information in batches, wherein the problem piece information is encrypted in advance according to an encryption algorithm and an encrypted identifier is generated;
analyzing and decrypting the communication information according to a pre-configured decryption algorithm and a decryptable key;
receiving a judgment instruction, performing matching judgment on the encrypted identification of the problem piece information and the communication information key, and if the matching is successful, transmitting the problem pieces corresponding to the express file in batches;
and calling an API (application programming interface) through an http (hyper text transport protocol) protocol to generate the problem piece information in batch. And the validity of the problematic piece and the validity of the communication information are verified through the verification script, and after the encrypted identification of the problematic piece information is matched and judged with the communication information key, whether the problematic piece information is sent or not is finally determined.
And sending and receiving problem piece information. Specifically, problem piece information is acquired, a sending instruction is received, and the problem piece information is sent and sent to a receiving site. Wherein, the receiving station can be selected according to the following specific selection rules:
if the problem piece is sent to the lower-level distribution center, the lower-level distribution center is used as a receiving station of the problem piece information; if the problem piece is not scanned in the delivered allocation center and the problem piece is sent to the lower-level allocation center, the lower-level allocation center receives the problem piece information; if the problem piece is scanned in the distribution center and sent to the express delivery network, the express delivery network is used as a receiving station of the problem piece information; if a problem piece arrives and is dispatched, the express delivery network point is taken as a receiving station of the problem piece information; if the receiving site of the problem piece is not a first-level company, synchronously sending the problem piece information to the first-level company; the express delivery network point scans the problem pieces and sends the problem pieces to the distribution center, and if the distribution center does not have the arrival record, the information of the problem pieces is sent to the express delivery network point; if the problem part is scanned at the parts collecting network point, the parts collecting network point is used as a receiving site of the problem part information; if no express scanning record exists, the bar code is distributed to a primary network point to serve as a problem piece information receiving station.
And issuing the code setting of the site. Wherein, the publishing site is a site for publishing problem piece information. And uniformly classifying and coding the release sites, and acquiring related information and designating the problem pieces and the related site information as default parameters by the background server.
Finally, the information of the plurality of problem pieces can be displayed in a webpage mode.
The API is called through the http protocol to acquire problem piece information in batches, then the problem piece information is analyzed and decrypted, the decryptable secret key is matched with an encryption identifier of the problem piece information, so that the problem piece information can be generated in batches, manual operation of customer service staff is reduced, one-by-one entry is not needed, the problem piece information can be generated in batches quickly, the manual entry time of a user is saved, information entry errors and risks which possibly exist in manual operation are avoided, and the problem piece processing efficiency is improved.
The embodiment of the invention also provides a system for automatically generating and sending the problem parts in batches. As shown in fig. 11, the system includes:
the script injection module is used for receiving a webpage loading instruction and injecting a verification script into webpage content;
the analysis module is used for analyzing the communication information sent by the site cooperation module so as to generate a decipherable key;
the display module is used for displaying the information of the plurality of problem pieces in a webpage mode;
the encryption module is used for encrypting the problem file in advance according to an encryption algorithm and setting an encryption identifier;
and the site cooperation module is used for sending out communication information, calling an API (application program interface), judging whether the encryption identifier is matched with the secret key or not and providing uniform classification codes.
A site coordination module, comprising:
the calling submodule is used for calling the API interface through the verification script;
the matching judgment sub-module is used for matching and judging the encrypted identification of the problem piece file with the secret key provided by the communication information;
the problem piece file information acquisition submodule is used for acquiring the single number, the address and the recipient information of the problem piece;
and the information sending module is used for receiving the sending instruction and sending the problem piece information to the receiving site.
The embodiment of the invention also provides a method for automatically generating and sending the problem parts in batches. As shown in fig. 12, the method includes the steps of:
and downloading the verification script and the problem part file when the browser is started. The problem piece file can be provided in the form of a word file, and shows content information of the problem piece, and the problem piece file has information which can include a problem piece type, a problem piece state, a problem description of the problem piece, a single number of the problem piece, relevant information of a publishing site and the like. The user opens the browser and automatically downloads the verification script and the problem part file on the appointed server webpage. The verification script includes, but is not limited to, a JavaScript script.
The system receives a load web page instruction and injects a verification script into the web page content. Specifically, when the user clicks on the problem part processing webpage, the system receives a webpage loading instruction, and injects a verification script into the webpage content through the script injection module.
And the batch problem part generation module calls an API (application programming interface) through the verification script. Specifically, the verification script calls an API (application program interface) through an http protocol to generate the problem part files in batches. The encryption module encrypts the problem file according to the encryption algorithm and generates an encryption identifier, so that the confidentiality degree of the problem file is increased, and the security of the problem file is protected. Wherein the encrypted identifier includes, but is not limited to, appkey.
And analyzing and decrypting the communication information. Specifically, the analysis module decrypts the communication information sent by the site coordination module through a decryption algorithm, and generates a key for decryption that can be matched with the encrypted identifier. Among these, keys include, but are not limited to appsert.
And the matching judgment sub-module judges the matching degree of the communication information and the problem piece file.
And judging whether the encrypted identification of the problem piece file is matched with the communication information key of the site cooperation module. Specifically, the matching judgment sub-module receives a judgment instruction of the system, and performs matching judgment on the encrypted identifier of the problem piece file and the communication information key of the site cooperation module.
If so, the problem piece information is sent. And the information sending module is used for carrying out batch information sending processing on the problem pieces corresponding to the express file.
If not, the problem piece information is not sent.
The specific selection rule of the receiving station is as follows:
for example, an express single number 1 with a single number of 4 x 7, when the express logistics are transported to a lower-level distribution center B through a distribution center A, the problem of the express single number becomes a problem piece, and then the distribution center B is taken to receive the problem piece information; if the express bill number 1 passes through the distribution center A1, the distribution center A1 scans the express bill number only after the express arrives, and if the express bill number does not pass through the distribution center A1, the express bill number is sent to the lower-level distribution center B1, and the information of the problem bill number is received by the lower-level distribution center B1; if the express bill number 1 is scanned and sent to a website through a distribution center, a problem is found to be a problem part C1, and the website C2 sent to the distribution center is taken as a receiving site of information of the problem part C1; if the receiving site of the problem piece is not the first-level company, synchronously leaving a message of the problem piece information to the first-level company; the network point scans and sends to the distribution, if the distribution does not reach the record, the problem information is left to the network point; if only the item acquisition scanning is carried out, the item acquisition network point is a receiving site of the problem item information; and if no express scanning record exists, the bar code is taken and a primary network point is distributed as a receiving station of the problem piece information.
And issuing the code setting of the site. For example, the customer service center is coded at 9 × × 1, and the headquarter marketing company is coded at 2 × 9, which facilitates speeding up the processing of problem pieces.
And the display module receives the system information and displays all webpage information according to the information of the plurality of problem pieces.
In the method for automatically generating and sending the problematic pieces in batches of the embodiment, the communication information sent by the site cooperation module is analyzed and decrypted to generate a key capable of being decrypted, and the key is matched with the encrypted identifier of the problematic piece file; calling an API (application program interface) through an http (hyper text transport protocol); as long as the problem pieces appear, the system can generate a large amount of problem piece information through the problem piece modules in batch, manual operation of customer service staff is reduced, entry of the problem pieces is not needed, rapid batch generation of the problem pieces is achieved, manual entry time of a user is saved, possible risks are avoided, and problem piece processing efficiency is improved.
Embodiments of the present invention also provide a computer-readable storage medium, on which a computer program is stored, and the computer program, when executed by a processor, implements the steps in the method of the above embodiments.
Fig. 13 is a schematic diagram of a computer device according to an embodiment of the present invention. As shown in fig. 13, the computer device 6 includes: a processor 60, a memory 61 and a computer program 62 stored in said memory 61 and executable on said processor 60. The steps in the various method embodiments described above are implemented when the computer program 62 is executed by the processor 60. Alternatively, the processor 60 implements the functions of the modules/units in the above-described device embodiments when executing the computer program 62.
Illustratively, the computer program 62 may be partitioned into one or more modules/units that are stored in the memory 61 and executed by the processor 60 to implement the present invention. The one or more modules/units may be a series of computer program instruction segments capable of performing specific functions, which are used to describe the execution of the computer program 62 in the apparatus/computer device 6.
The computer device 6 may be a desktop computer, a notebook, a palm computer, a cloud server, or other computing devices. The terminal 6 device may include, but is not limited to, a processor 60, a memory 61. Those skilled in the art will appreciate that fig. 6 is merely an example of a computer device 6 and is not intended to limit the computer device 6 and may include more or fewer components than shown, or some components may be combined, or different components, for example, the computer device 6 may also include input output devices, network access devices, buses, etc.
The Processor 60 may be a Central Processing Unit (CPU), other general purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), an off-the-shelf Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic, discrete hardware components, etc. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The memory 61 may be an internal storage unit of the computer device 6, such as a hard disk or a memory of the computer device 6. The memory 61 may also be an external storage device of the computer device 6, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), and the like provided on the computer device. Further, the memory 61 may also include both an internal storage unit and an external storage device of the computer device 6. The memory 61 is used for storing the computer program and other programs and data required by the computer device. The memory 61 may also be used to temporarily store data that has been output or is to be output.
It will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-mentioned division of the functional units and modules is illustrated, and in practical applications, the above-mentioned function distribution may be performed by different functional units and modules according to needs, that is, the internal structure of the apparatus is divided into different functional units or modules to perform all or part of the above-mentioned functions. Each functional unit and module in the embodiments may be integrated in one processing unit, or each unit may exist alone physically, or two or more units are integrated in one unit, and the integrated unit may be implemented in a form of hardware, or in a form of software functional unit. In addition, specific names of the functional units and modules are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present application. The specific working processes of the units and modules in the above-mentioned apparatus may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; such modifications and substitutions do not substantially depart from the spirit and scope of the embodiments of the present invention, and are intended to be included within the scope of the present invention.
Claims (10)
1. A problem piece information processing method is characterized by comprising the following steps:
acquiring encrypted problem piece information;
decrypting the problem piece information;
and if the decryption is successful, the problem piece information subjected to the decryption processing is sent to a display terminal of a designated express delivery network.
2. The method for processing the problematic piece information according to claim 1, wherein the acquiring the problem piece information which is subjected to the encryption processing comprises:
and acquiring the encrypted problem piece information from the specified platform through the API interface.
3. The method for processing the problematic piece information according to claim 1, wherein the decrypting the problematic piece information includes:
and decrypting the problem piece information according to a pre-configured decryption algorithm and a key.
4. The method for processing the problematic piece information according to any one of claims 1 to 3, wherein if the decryption is successful, the step of sending the problematic piece information subjected to the decryption processing to a display terminal of a designated express delivery site comprises the following steps:
if the decryption is successful, storing the problem piece information subjected to decryption processing into a database;
acquiring logistics information of the problem piece and determining an appointed express delivery network according to the logistics information;
and taking out the decrypted problem piece information from the database and sending the problem piece information to a display terminal of the appointed express delivery network.
5. The method for processing the problematic element information according to claim 4, wherein if the decryption is successful, the storing the problematic element information subjected to the decryption process in a database comprises:
if the decryption is successful, running a pre-configured verification script to verify the information of the problem part subjected to decryption processing;
and storing the information of the problem pieces passing the verification to a database.
6. The method for processing the problematic piece of information according to claim 4, wherein the obtaining of the logistics information of the problematic piece and the determining of the designated delivery point according to the logistics information comprise:
inquiring logistics information of the problem pieces according to the express bill numbers in the problem piece information;
according to the logistics information of the problem piece, an express delivery site where the problem piece arrives at present or an express delivery site which is about to arrive is obtained;
and taking the express delivery network point where the problem piece arrives currently or the express delivery network point to be reached as the designated express delivery network point.
7. The method for processing the problematic piece information according to claim 4, wherein the display terminal is a browser of a terminal, and the step of taking out the decrypted problematic piece information from the database and sending the information to the display terminal of the designated delivery site includes:
and responding to a browser request, taking out the decrypted problem piece information from the database and sending the problem piece information to a browser of a terminal of the designated express delivery network.
8. A problem piece information processing apparatus characterized by comprising:
the acquisition module is used for acquiring the problem piece information subjected to encryption processing;
the decryption module is used for decrypting the problem piece information;
and the sending module is used for sending the problem piece information subjected to decryption processing to a display terminal of a designated express delivery network if decryption is successful.
9. A computer device comprising a processor and a memory, the processor executing computer instructions stored by the memory to cause the computer device to perform the problem part information processing method of any one of claims 1 to 7.
10. A computer storage medium comprising computer instructions that, when executed on a computer device, cause the computer device to perform the problem part information processing method of any one of claims 1 to 7.
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| CN202010276028.3A CN111400742A (en) | 2020-04-09 | 2020-04-09 | Problem piece information processing method and device, equipment and storage medium |
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| CN107194630A (en) * | 2017-03-31 | 2017-09-22 | 无锡漫途科技有限公司 | With city Logistic Scheduling method, apparatus and system |
| WO2019214312A1 (en) * | 2018-05-11 | 2019-11-14 | 阿里巴巴集团控股有限公司 | Blockchain-based logistics information transmission method, system and device |
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