CN111258479B - Method, system, equipment and storage medium for displaying multiple chat windows on chat interface - Google Patents
Method, system, equipment and storage medium for displaying multiple chat windows on chat interface Download PDFInfo
- Publication number
- CN111258479B CN111258479B CN202010048390.5A CN202010048390A CN111258479B CN 111258479 B CN111258479 B CN 111258479B CN 202010048390 A CN202010048390 A CN 202010048390A CN 111258479 B CN111258479 B CN 111258479B
- Authority
- CN
- China
- Prior art keywords
- chat
- windows
- frame area
- objects
- interface
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000000034 method Methods 0.000 title claims abstract description 53
- 238000004590 computer program Methods 0.000 claims description 10
- 238000012217 deletion Methods 0.000 claims description 4
- 230000037430 deletion Effects 0.000 claims description 4
- 238000011084 recovery Methods 0.000 abstract description 6
- 238000010586 diagram Methods 0.000 description 5
- 238000012545 processing Methods 0.000 description 3
- 230000006854 communication Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000003491 array Methods 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
- G06F3/0482—Interaction with lists of selectable items, e.g. menus
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
Abstract
The invention discloses a method, a system, equipment and a storage medium for displaying a plurality of chat windows on a chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, and the chat frame area is used for displaying the chat windows, and the method comprises the following steps: receiving a selection instruction in a chat object list column, and selecting a plurality of chat objects to be processed simultaneously; and receiving an adding instruction, and adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for display. The invention optimizes the original one-to-one standard mode into a multi-session mode for simultaneously displaying a plurality of chat windows, and adds the chat windows of a plurality of chat objects into the chat frame area in a dragging or other mode, so that the session process of the plurality of chat objects can be displayed and processed in the chat frame area at the same time, the chat windows do not need to be switched back and forth to process a plurality of sessions, the recovery efficiency of customer service is improved, and the labor cost is saved.
Description
Technical Field
The present invention relates to the field of computer chat software, and in particular, to a method, system, device, and storage medium for displaying multiple chat windows on a chat interface.
Background
In the existing customer service system, only one-to-one chat window display mode exists, namely only one chat window can be displayed in a chat interface, and only a single conversation can be carried out in the chat communication process of customer service and users; while busy, customer service may dock 6-7 users at the same time at most. Customer service can only switch back and forth the chat window to communicate with users, so that user information is easily missed or information for one user is misplaced to another user, or the reply speed is low, the reply efficiency of the customer service is reduced, and bad experience is brought to the users.
Disclosure of Invention
The invention aims to overcome the defects that the chat window needs to be frequently switched and the reply efficiency is low in customer service in the prior art, and provides a method, a system, equipment and a storage medium for displaying multiple chat windows on a chat interface.
The invention solves the technical problems by the following technical scheme:
the invention provides a method for displaying a plurality of chat windows on a chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, the chat frame area is used for displaying the chat windows, and the method for displaying the plurality of chat windows on the chat interface comprises the following steps:
receiving a selection instruction in the chat object list column, and selecting a plurality of chat objects to be processed simultaneously;
and receiving an adding instruction, and adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for display.
Preferably, the method for displaying a plurality of chat windows on the chat interface before receiving the selection instruction in the chat object list field and selecting a plurality of chat objects to be processed simultaneously further comprises:
receiving a switching instruction in a standard mode, and switching the chat interface to a multi-session mode;
the chat frame area in the standard mode is used for displaying a single chat window, and the chat frame area in the multi-session mode is used for displaying a plurality of chat windows.
Preferably, after adding the chat windows of the plurality of chat objects to the chat frame area, the method for displaying the plurality of chat windows by the chat interface further comprises:
and adding identifiers on the chat objects and the corresponding chat windows, wherein the identifiers are used for uniquely identifying the chat objects and the corresponding chat windows.
Preferably, when the chat object ends chat, receiving a deleting instruction, deleting a chat window corresponding to the chat object from the chat frame area, and deleting an identifier of the chat object;
and/or when a new chat object needs to be processed, receiving a replacement instruction, and replacing any one chat window in the chat frame area by using the chat window of the new chat object.
The invention also provides a system for displaying a plurality of chat windows on the chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, the chat frame area is used for displaying the chat windows, and the system for displaying the plurality of chat windows on the chat interface comprises a selection module and an addition module;
the selection module is used for receiving a selection instruction in the chat object list column and selecting a plurality of chat objects to be processed simultaneously;
the adding module is used for adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for displaying.
Preferably, the system for displaying a plurality of chat windows on the chat interface further comprises a switching module;
the switching module is used for receiving a switching instruction in a standard mode and switching the chat interface to a multi-session mode before a selected instruction is received in the chat object list column and a plurality of chat objects needing to be processed simultaneously are selected;
the chat frame area in the standard mode is used for displaying a single chat window, and the chat frame area in the multi-session mode is used for displaying a plurality of chat windows.
Preferably, the system for displaying a plurality of chat windows in the chat interface further comprises an identification module;
after the chat windows of the plurality of chat objects are added to the chat frame area, the identification module is used for adding identifiers on the chat objects and the corresponding chat windows, and the identifiers are used for uniquely identifying the chat objects and the corresponding chat windows.
Preferably, the system for displaying a plurality of chat windows on the chat interface further comprises a deleting module and a replacing module;
when the chat object ends chat, the deleting module is used for receiving a deleting instruction, deleting the chat window corresponding to the chat object from the chat frame area, and deleting the identifier of the chat object;
when a new chat object needs to be processed, the replacing module is used for receiving a replacing instruction and replacing any one chat window in the chat frame area by using the chat window of the new chat object.
The invention also provides an electronic device, which comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor realizes the method for displaying a plurality of chat windows on the chat interface when executing the computer program.
The present invention also provides a computer readable storage medium having stored thereon a computer program which when executed by a processor performs the steps of the method of the chat interface presenting a plurality of chat windows.
On the basis of conforming to the common knowledge in the field, the above preferred conditions can be arbitrarily combined to obtain the preferred examples of the invention.
The invention has the positive progress effects that: the invention optimizes the original one-to-one standard mode into a multi-session mode for simultaneously displaying a plurality of chat windows, and adds the chat windows of a plurality of chat objects into the chat frame area in a dragging or other mode, so that the session process of the plurality of chat objects can be displayed and processed in the chat frame area at the same time, the chat windows do not need to be switched back and forth to process a plurality of sessions, the recovery efficiency of customer service is improved, and the labor cost is saved.
Drawings
Fig. 1 is a flowchart of a method for displaying a plurality of chat windows on a chat interface according to embodiment 1 of the invention.
Fig. 2 is a chat interface diagram showing a method of displaying a plurality of chat windows in the chat interface according to embodiment 1 of the invention.
Fig. 3 is a flowchart of a method for displaying a plurality of chat windows in the chat interface according to embodiment 2 of the invention.
Fig. 4 is a schematic diagram of a system structure of a chat interface showing a plurality of chat windows according to embodiment 3 of the invention.
Fig. 5 is a schematic diagram of a system structure of a chat interface showing a plurality of chat windows according to embodiment 4 of the invention.
Fig. 6 is a schematic structural diagram of an electronic device implementing a method for displaying a plurality of chat windows on a chat interface according to embodiment 5 of the invention.
Detailed Description
The invention will now be more fully described by way of example only and with reference to the accompanying drawings, but the invention is not thereby limited to the scope of the examples described.
Example 1
The embodiment provides a method for displaying a plurality of chat windows on a chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, and the chat frame area is used for displaying the chat windows. As shown in fig. 1, the method comprises the steps of:
s101, receiving a selection instruction in a chat object list column, and selecting a plurality of chat objects to be processed simultaneously.
As shown in fig. 2, in the chat interface of the customer service, on the left is a chat object list column including all chat objects of the current customer service, in which chat objects that the customer service can dock are listed in a list manner. The right side is a chat frame area, and the chat frame area comprises one or more chat windows for displaying the chat windows.
When a plurality of chat objects need to be processed simultaneously, the customer service clicks the chat object to be processed in the chat object list column, and a selection instruction is received, so that the plurality of chat objects needing to be processed simultaneously can be selected.
S102, receiving an adding instruction, and adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for display.
After selecting the chat object to be processed, receiving an adding instruction, and adding the chat window corresponding to the selected chat object into the chat frame area for display. The operation mode of adding the instruction comprises one of a plurality of modes such as dragging, pin clicking, hover (mouse floating window) selection and the like, and any one of the modes can be selected according to the needs. The dragging refers to that a left button of the mouse is clicked to press a chat object to be processed, and then the chat object is dragged to a chat frame area, so that the mouse is loosened; the pin clicking means that a pin is arranged on each chat object, the pin on the chat object to be processed is clicked by a mouse, and the option of adding into the chat frame area is selected; the Hover selection means that the mouse is stopped on the chat object to be processed, and the user selects to add to the chat frame area in the appeared floating menu.
When a plurality of chat objects exist, the steps are sequentially carried out until chat windows corresponding to all the plurality of chat objects to be processed are added into the chat frame area, and customer service can display and process the chat windows of the plurality of chat objects at the same time.
According to the embodiment, the chat window of the chat objects is added into the chat frame area in a dragging or other mode, the conversation process of the chat objects can be displayed and processed in the chat frame area at the same time, the chat window does not need to be switched back and forth to process the conversation, the recovery efficiency of customer service is improved, and the labor cost is saved.
Example 2
This example was further optimized on the basis of example 1. As shown in fig. 3, the method for displaying a plurality of chat windows on the chat interface includes the following steps:
s201, receiving a switching instruction in a standard mode, and switching the chat interface to a multi-session mode;
the standard mode is the original single session mode, and at this time, the chat frame area displays a single chat window, and customer service can only process the session process of one chat object. The chat frame area simultaneously displays a plurality of chat windows in a multi-session mode, and customer service can simultaneously process the session process of a plurality of chat objects. Where the plurality refers to any number greater than 1, preferably 3.
The switching process is shown in fig. 2, in which the chat interface is switched to the multi-session mode by clicking the blank of the non-chat object list column and the non-chat frame region with the right mouse button and clicking the three-session mode in the menu. Other modes can be adopted for mode switching, such as switching of a standard mode and a three-session mode by a setting button, mode switching by a setting fixed menu, and the like, and mode switching operations performed by various modes fall into the protection scope of the invention.
S202, receiving a selection instruction in a chat object list column, and selecting a plurality of chat objects to be processed simultaneously.
Step S202 is the same as step S101 of embodiment 1, and will not be described here again.
S203, receiving an adding instruction, and adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for display.
Step S203 is the same as step S102 of embodiment 1, and will not be described here again.
S204, adding identifiers on the chat objects and the chat windows corresponding to the chat objects.
In order to more intuitively know the chat object corresponding to the chat window, an identifier is added on the chat object and the chat window corresponding to the chat object for uniquely identifying the chat object and the chat window corresponding to the chat object. As shown in fig. 2, the chat object head images on each chat window in the chat frame area are labeled with the words "1", "2", and "3", the head images of the chat objects corresponding to the chat window labeled "1" in the chat object list frame are also labeled "1", and so on.
After step 204, step S2051 and step S2052 are performed, respectively, according to different situations.
S2051, when the chat object ends the chat, receiving a deleting instruction, deleting the chat window corresponding to the chat object from the chat frame area, and deleting the identifier of the chat object.
When consultation or processing of the chat object added to the chat frame area is completed, or when the chat object has no new dialogue beyond a preset time threshold, a deleting instruction can be received, the chat window corresponding to the chat object is deleted from the chat frame area, and the identifier of the chat object is deleted. The preset time threshold can be set to 30 minutes or set according to actual needs. Preferably, chat objects that have no conversation beyond a preset time threshold and their corresponding chat windows can be automatically deleted.
The delete instruction may be operated by dragging or closing the window. The dragging means that the left button of the mouse is clicked to press the chat window and then dragged to the list column of the chat object; closing the window refers to clicking the "x" button in the upper right corner of the chat window directly with the left mouse button.
The deleting instruction can delete the chat window in the chat frame area until only one chat window is left; alternatively, the delete instruction may delete a chat window that is not in the chat frame area.
S2052, when a new chat object needs to be processed, receiving a replacement instruction, and replacing any one chat window in the chat frame area with the chat window of the new chat object.
When the chat object which is not added into the chat frame area frequently carries out conversations, the new chat object needs to be processed, at the moment, a replacement instruction is received, any one chat window in the current chat frame area is replaced by the chat window of the new chat object, identifiers of the replaced chat object and the corresponding chat window are used as identifiers of the new chat object and the corresponding chat window, and identifiers of the replaced chat object and the corresponding chat window are deleted.
The operation mode of the replacing instruction is the same as that of the adding instruction, before the replacing instruction is operated, whether the chat window in the current chat frame area reaches the maximum number is needed to be judged, if not, the chat window of the new chat object is directly added into the chat frame area, and if yes, the replacing instruction is operated.
The chat window and the corresponding chat object to be replaced can be any chat window and the corresponding chat object selected by customer service, and preferably, the chat window and the corresponding chat object with the longest new conversation time are selected for replacement.
According to the embodiment, the original one-to-one standard mode is optimized into a multi-session mode for simultaneously displaying a plurality of chat windows, and the chat windows of a plurality of chat objects are added into the chat frame area in a dragging or other mode, so that the session process of the plurality of chat objects can be displayed and processed in the chat frame area at the same time; and deleting the chat window of the chat object when the session with the chat object is ended; when a new chat object needs to be processed, the chat window of the new chat object is used for replacing the original chat window, so that the recovery efficiency of customer service is improved, and the labor cost is saved.
Example 3
The embodiment provides a system for displaying a plurality of chat windows on a chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, and the chat frame area is used for displaying the chat windows. As shown in fig. 4, the system comprises a selection module 1 and an addition module 2.
As shown in fig. 2, in the chat interface of the customer service, on the left is a chat object list column including all chat objects of the current customer service, in which chat objects that the customer service can dock are listed in a list manner. The right side is a chat frame area, and the chat frame area comprises one or more chat windows for displaying the chat windows.
When a plurality of chat objects need to be processed simultaneously, the customer service clicks the chat object to be processed in the chat object list field, and the selection module 1 is used for receiving a selection instruction in the chat object list field and selecting the plurality of chat objects needing to be processed simultaneously.
After selecting the chat object to be processed, the adding module 2 is configured to add the chat window corresponding to the selected chat object to the chat frame area for display. The operation mode of adding the instruction comprises one of a plurality of modes such as dragging, pin clicking, hover selecting and the like, and any one of the modes can be selected according to the requirement. The dragging refers to that a left button of the mouse is clicked to press a chat object to be processed, and then the chat object is dragged to a chat frame area, so that the mouse is loosened; the pin clicking means that a pin is arranged on each chat object, the pin on the chat object to be processed is clicked by a mouse, and the option of adding into the chat frame area is selected; the Hover selection means that the mouse is stopped on the chat object to be processed, and the user selects to add to the chat frame area in the appeared floating menu.
When a plurality of chat objects exist, the adding module 2 sequentially performs the steps until all chat windows corresponding to the plurality of chat objects to be processed are added into the chat frame area, so that customer service can display and process the chat windows of the plurality of chat objects at the same time.
According to the embodiment, the chat window of the chat objects is added into the chat frame area in a dragging or other mode, the conversation process of the chat objects can be displayed and processed in the chat frame area at the same time, the chat window does not need to be switched back and forth to process the conversation, the recovery efficiency of customer service is improved, and the labor cost is saved.
Example 4
This embodiment is further optimized on the basis of embodiment 3, and as shown in fig. 5, the system includes a selection module 1, an addition module 2, a switching module 3, an identification module 4, a deletion module 5, and a replacement module 6.
The selection module 1 and the addition module 2 are the same as those of embodiment 3, and will not be described here again.
The switching module 3 is configured to receive a switching instruction in the standard mode, and switch the chat interface to the multi-session mode. The standard mode is the original single session mode, and at this time, the chat frame area displays a single chat window, and customer service can only process the session process of one chat object. The chat frame area simultaneously displays a plurality of chat windows in a multi-session mode, and customer service can simultaneously process the session process of a plurality of chat objects. Where the plurality refers to any number greater than 1, preferably 3.
The switching process is shown in fig. 2, in which a right mouse click is used to click the blank of the list column and the non-chat frame region of the non-chat object in the chat interface, and a three-session mode is clicked in the menu, so that the switching module 3 can switch the chat interface to the multi-session mode, and the three-session mode is specified here. Other modes can be adopted for mode switching, such as switching between a standard mode and a multi-session mode by a setting button, switching between modes by a fixed menu, and the like, and mode switching operations performed by various modes fall into the protection scope of the invention.
After adding the chat windows of the plurality of chat objects to the chat frame area, in order to more intuitively understand the chat objects corresponding to the chat windows, the identifier module 4 adds identifiers on the chat objects and the chat windows corresponding thereto, for uniquely identifying the chat objects and the chat windows corresponding thereto. As shown in fig. 2, the chat object head images of the identification module 4 on each chat window in the chat frame area are marked with the words of "1", "2" and "3", the head images of the chat objects corresponding to the chat window marked with "1" in the chat object list frame are also marked with "1", and so on.
When consultation or processing of the chat object added to the chat frame area is completed, or when the chat object has no new dialogue beyond a preset time threshold, the deleting module 5 is configured to receive a deleting instruction, delete the chat window corresponding to the chat object from the chat frame area, and delete the identifier of the chat object by the deleting module 5. The preset time threshold can be set to 30 minutes or set according to actual needs. Preferably, the deleting module 5 may automatically delete chat objects and corresponding chat windows that have no conversation exceeding the preset time threshold.
The deletion module 5 may operate in such a way as to drag or close a window. The dragging means that the left button of the mouse is clicked to press the chat window and then dragged to the list column of the chat object; closing the window refers to clicking the "x" button in the upper right corner of the chat window directly with the left mouse button.
The deleting module 5 may delete the chat window in the chat frame area until only one chat window remains; alternatively, the delete instruction may delete a chat window that is not in the chat frame area.
When a new chat object needs to be processed, the method is used for receiving a replacement instruction, and any one chat window in the chat frame area is replaced by the chat window of the new chat object.
When the chat object which is not added into the chat frame area frequently carries out conversations, the new chat object needs to be processed, the replacement module 6 receives a replacement instruction, and any chat window in the current chat frame area is replaced by the chat window of the new chat object; the identification module 4 uses the identifiers of the replaced chat object and the corresponding chat window as identifiers of the new chat object and the corresponding chat window, while the identification module 4 deletes the identifiers of the replaced chat object and the corresponding chat window.
The operation mode of the replacing module 6 is the same as that of the adding module 2, before the replacing module 6 operates, it needs to determine whether the chat window in the current chat frame area has reached the maximum number, if not, the chat window of the new chat object is directly added to the chat frame area, and if so, the replacing module 6 performs the replacing operation.
The chat window and the corresponding chat object to be replaced can be any chat window and the corresponding chat object selected by customer service, and preferably, the chat window and the corresponding chat object with the longest time from the current time of the last dialogue time are selected for replacement.
According to the embodiment, the original one-to-one standard mode is optimized into a multi-session mode for simultaneously displaying a plurality of chat windows, and the chat windows of a plurality of chat objects are added into the chat frame area in a dragging or other mode, so that the session process of the plurality of chat objects can be displayed and processed in the chat frame area at the same time; and deleting the chat window of the chat object when the session with the chat object is ended; when a new chat object needs to be processed, the chat window of the new chat object is used for replacing the original chat window, so that the recovery efficiency of customer service is improved, and the labor cost is saved.
Example 5
Fig. 6 is a schematic structural diagram of an electronic device according to embodiment 5 of the present invention. The electronic device includes a memory, a processor, and a computer program stored on the memory and executable on the processor, which when executed implements the method of chat interface presentation multiple chat windows of embodiments 1 or 2. The electronic device 30 shown in fig. 6 is merely an example, and should not be construed as limiting the functionality and scope of use of embodiments of the present invention.
As shown in fig. 6, the electronic device 30 may be embodied in the form of a general purpose computing device, which may be a server device, for example. Components of electronic device 30 may include, but are not limited to: the at least one processor 31, the at least one memory 32, a bus 33 connecting the different system components, including the memory 32 and the processor 31.
The bus 33 includes a data bus, an address bus, and a control bus.
Memory 32 may include volatile memory such as Random Access Memory (RAM) 321 and/or cache memory 322, and may further include Read Only Memory (ROM) 323.
Memory 32 may also include a program/utility 325 having a set (at least one) of program modules 324, such program modules 324 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each or some combination of which may include an implementation of a network environment.
The processor 31 executes various functional applications and data processing by running a computer program stored in the memory 32, such as the method of presenting a plurality of chat windows in the chat interface in embodiment 1 or 2 of the present invention.
The electronic device 30 may also communicate with one or more external devices 34 (e.g., keyboard, pointing device, etc.). Such communication may be through an input/output (I/O) interface 35. Also, model-generating device 30 may also communicate with one or more networks, such as a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the internet, via network adapter 36. As shown in fig. 6, network adapter 36 communicates with the other modules of model-generating device 30 via bus 33. It should be appreciated that although not shown in the figures, other hardware and/or software modules may be used in connection with the model-generating device 30, including, but not limited to: microcode, device drivers, redundant processors, external disk drive arrays, RAID (disk array) systems, tape drives, data backup storage systems, and the like.
It should be noted that although several units/modules or sub-units/modules of an electronic device are mentioned in the above detailed description, such a division is merely exemplary and not mandatory. Indeed, the features and functionality of two or more units/modules described above may be embodied in one unit/module in accordance with embodiments of the present invention. Conversely, the features and functions of one unit/module described above may be further divided into ones that are embodied by a plurality of units/modules.
Example 6
The present embodiment provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, performs steps in the method of chat interface presentation of multiple chat windows in embodiment 1 or 2.
More specifically, among others, readable storage media may be employed including, but not limited to: portable disk, hard disk, random access memory, read only memory, erasable programmable read only memory, optical storage device, magnetic storage device, or any suitable combination of the foregoing.
In a possible embodiment, the invention may also be implemented in the form of a program product comprising program code for causing a terminal device to carry out the steps of the method for implementing the chat interface presentation of a plurality of chat windows in embodiment 1 or 2, when said program product is run on the terminal device.
Wherein the program code for carrying out the invention may be written in any combination of one or more programming languages, which program code may execute entirely on the user device, partly on the user device, as a stand-alone software package, partly on the user device and partly on the remote device or entirely on the remote device.
While specific embodiments of the invention have been described above, it will be appreciated by those skilled in the art that this is by way of example only, and the scope of the invention is defined by the appended claims. Various changes and modifications to these embodiments may be made by those skilled in the art without departing from the principles and spirit of the invention, but such changes and modifications fall within the scope of the invention.
Claims (8)
1. A method for displaying a plurality of chat windows on a chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, and the chat frame area is used for displaying the chat windows, and the method for displaying the plurality of chat windows on the chat interface comprises the following steps:
receiving a switching instruction in a standard mode, and switching the chat interface to a multi-session mode; wherein, the chat frame area in the standard mode is used for displaying a single chat window, and the chat frame area in the multi-session mode is used for displaying a plurality of chat windows;
receiving a selection instruction in the chat object list column, and selecting a plurality of chat objects to be processed simultaneously;
and receiving an adding instruction, and adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for display.
2. The method of claim 1, wherein after adding the chat window of the plurality of chat objects to the chat frame area, the method of displaying a plurality of chat windows by the chat interface further comprises:
and adding identifiers on the chat objects and the corresponding chat windows, wherein the identifiers are used for uniquely identifying the chat objects and the corresponding chat windows.
3. The method for displaying a plurality of chat windows on a chat interface according to claim 2, wherein when the chat object ends a chat, receiving a deletion instruction, deleting the chat window corresponding to the chat object from the chat frame area, and deleting the identifier of the chat object;
and/or when a new chat object needs to be processed, receiving a replacement instruction, and replacing any one chat window in the chat frame area by using the chat window of the new chat object.
4. A system for displaying a plurality of chat windows on a chat interface, wherein the chat interface comprises a chat object list column and a chat frame area, and the chat frame area is used for displaying the chat windows;
the switching module is used for receiving a switching instruction in a standard mode and switching the chat interface to a multi-session mode; wherein, the chat frame area in the standard mode displays a single chat window, and the chat frame area in the multi-session mode displays a plurality of chat windows;
the selection module is used for receiving a selection instruction in the chat object list column and selecting a plurality of chat objects to be processed simultaneously;
the adding module is used for adding a plurality of chat windows respectively corresponding to the plurality of chat objects into the chat frame area for displaying.
5. The system for presenting a plurality of chat windows in a chat interface of claim 4, wherein the system for presenting a plurality of chat windows in a chat interface further comprises an identification module;
after the chat windows of the plurality of chat objects are added to the chat frame area, the identification module is used for adding identifiers on the chat objects and the corresponding chat windows, and the identifiers are used for uniquely identifying the chat objects and the corresponding chat windows.
6. The system for presenting a plurality of chat windows in a chat interface of claim 4, wherein the system for presenting a plurality of chat windows in a chat interface further comprises a deletion module and a replacement module;
when the chat object ends chat, the deleting module is used for receiving a deleting instruction, deleting the chat window corresponding to the chat object from the chat frame area, and deleting the identifier of the chat object;
when a new chat object needs to be processed, the replacing module is used for receiving a replacing instruction and replacing any one chat window in the chat frame area by using the chat window of the new chat object.
7. An electronic device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor, when executing the computer program, implements the method of the chat interface of any of claims 1-3 to expose a plurality of chat windows.
8. A computer readable storage medium having stored thereon a computer program, wherein the computer program when executed by a processor implements the steps of the method of the chat interface of any of claims 1-3 for presenting a plurality of chat windows.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010048390.5A CN111258479B (en) | 2020-01-16 | 2020-01-16 | Method, system, equipment and storage medium for displaying multiple chat windows on chat interface |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010048390.5A CN111258479B (en) | 2020-01-16 | 2020-01-16 | Method, system, equipment and storage medium for displaying multiple chat windows on chat interface |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN111258479A CN111258479A (en) | 2020-06-09 |
| CN111258479B true CN111258479B (en) | 2023-12-15 |
Family
ID=70947454
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010048390.5A Active CN111258479B (en) | 2020-01-16 | 2020-01-16 | Method, system, equipment and storage medium for displaying multiple chat windows on chat interface |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111258479B (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112379808B (en) * | 2020-12-01 | 2023-08-22 | 腾讯科技（深圳）有限公司 | Window control method, device, equipment and medium |
Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101026829A (en) * | 2006-12-26 | 2007-08-29 | 武汉市迅彩科技有限责任公司 | Single-window multi-page multi-person chat system for mobile communication system |
| CN103905772A (en) * | 2012-12-28 | 2014-07-02 | 联想(北京)有限公司 | Prompting method and electronic equipment |
| WO2017143728A1 (en) * | 2016-02-25 | 2017-08-31 | 彭茂笑 | Method for switching between operation interfaces of intelligent terminal |
| CN107948054A (en) * | 2017-11-15 | 2018-04-20 | 珠海市魅族科技有限公司 | Instant communication method and device, computer installation and computer-readable recording medium |
| CN109495643A (en) * | 2018-10-29 | 2019-03-19 | 努比亚技术有限公司 | The more chat box setting methods of an object and terminal |
| CN109842543A (en) * | 2017-11-29 | 2019-06-04 | 阿里巴巴集团控股有限公司 | The store method and device of instant communicating method and device, instant communication message |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20130005321A (en) * | 2011-07-05 | 2013-01-16 | 엘지전자 주식회사 | Mobile terminal and method for controlling thereof |
-
2020
- 2020-01-16 CN CN202010048390.5A patent/CN111258479B/en active Active
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101026829A (en) * | 2006-12-26 | 2007-08-29 | 武汉市迅彩科技有限责任公司 | Single-window multi-page multi-person chat system for mobile communication system |
| CN103905772A (en) * | 2012-12-28 | 2014-07-02 | 联想(北京)有限公司 | Prompting method and electronic equipment |
| WO2017143728A1 (en) * | 2016-02-25 | 2017-08-31 | 彭茂笑 | Method for switching between operation interfaces of intelligent terminal |
| CN107948054A (en) * | 2017-11-15 | 2018-04-20 | 珠海市魅族科技有限公司 | Instant communication method and device, computer installation and computer-readable recording medium |
| CN109842543A (en) * | 2017-11-29 | 2019-06-04 | 阿里巴巴集团控股有限公司 | The store method and device of instant communicating method and device, instant communication message |
| CN109495643A (en) * | 2018-10-29 | 2019-03-19 | 努比亚技术有限公司 | The more chat box setting methods of an object and terminal |
Non-Patent Citations (3)
| Title |
|---|
| Emotions reflecting chat application;Shradha U. Patel;《IEEE-International Conference On Advances In Engineering, Science And Management (ICAESM -2012)》;全文 * |
| 将QQ进行到底(上篇).《网络与信息》.2001,63-65. * |
| 老兵新传;电脑知识与技术(经验技巧)(06);19 * |
Also Published As
| Publication number | Publication date |
|---|---|
| CN111258479A (en) | 2020-06-09 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN110532159B (en) | Data monitoring method, device, equipment and computer readable storage medium | |
| CN105530169A (en) | Group creating method and device | |
| CN111258479B (en) | Method, system, equipment and storage medium for displaying multiple chat windows on chat interface | |
| CN114330249A (en) | Information editing method, device, equipment and storage medium | |
| EP3901761A2 (en) | Method, apparatus, and electronic device for processing visual data of deep model | |
| CN113765772B (en) | Risk control method and device, electronic equipment and storage medium | |
| CN102377688A (en) | File transmission method and equipment | |
| CN112737918B (en) | Method and device for processing mass-sending message in instant communication system | |
| CN110324432B (en) | Data processing method, device and medium applied to terminal and computing equipment | |
| CN110893616B (en) | Remote control method and device, computer equipment and storage medium | |
| CN113110889B (en) | Global message prompting method, global message prompting device, medium and electronic equipment | |
| CN114675921A (en) | Method and device for customizing interface, electronic equipment and storage medium | |
| CN115510508A (en) | Page information protection method and device and electronic equipment | |
| CN112148279A (en) | Log information processing method and device, electronic equipment and storage medium | |
| JP2022078129A (en) | Data labeling method, apparatus, electronic device, computer readable storage medium, and computer program | |
| CN108494664B (en) | Information processing method and apparatus, medium, and computing device | |
| CN112947918A (en) | Data display method and device | |
| US20160232209A1 (en) | Optionally compressed output from command-line interface | |
| CN108092875B (en) | Expression providing method, medium, device and computing equipment | |
| CN111953583A (en) | Information processing system and method, electronic device, and computer-readable storage medium | |
| CN111880698A (en) | Information processing method and device of intelligent terminal, electronic equipment and storage medium | |
| CN111767693A (en) | Information processing apparatus, information processing method, and computer-readable recording medium | |
| CN113296656B (en) | Information processing method, system, device and medium | |
| CN114012723B (en) | Robot process automation fault processing method, device, equipment and storage medium | |
| CN111176982B (en) | Test interface generation method and device |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |