CN111242257A - Self-service cash-receiving AI loss prevention system and method based on hand track recognition - Google Patents
Self-service cash-receiving AI loss prevention system and method based on hand track recognition Download PDFInfo
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Abstract
The invention discloses a self-service cash-receiving AI loss prevention system and a method based on hand track recognition, which relate to the technical field of self-service cash-receiving loss prevention and comprise a self-service cash-receiving terminal, a server and a mobile terminal, wherein the self-service cash-receiving terminal comprises a bar code scanning module and a video acquisition module, the server analyzes the motion, the form and the motion track of a hand in dynamic image data acquired by the video acquisition module, judges whether goods are taken in the hand or not, then judges whether abnormal behaviors exist or not, and feeds back the analysis result to the self-service cash-receiving terminal and/or the mobile terminal; and the mobile terminal prompts or gives an alarm according to the abnormal behavior analysis result. The invention solves the problems that the loss prevention scheme of the existing self-service cash register system has too much manual intervention, the anti-theft tags and commodities cannot be identified in a one-to-one correspondence manner, manpower and cost are consumed, and loss prevention is difficult to realize better.
Description
Technical Field
The invention relates to the technical field of self-service cash register loss prevention, in particular to a self-service cash register AI loss prevention system and method based on hand track recognition.
Background
Self-service cash collection is originally appeared in large supermarkets of developed countries such as Europe and America, and is popular among customers in a convenient and quick self-service mode. At present, self-service cash register walks into China and is gradually used in shopping malls, supermarkets and convenience stores in a plurality of cities, on one hand, the form of self-service cash register is more convenient and faster, and customers can finish operation by themselves through man-machine interaction, so that much time for queuing and closing is saved, the efficiency is improved, and the shopping experience of the customers is improved; on the other hand, the self-service cash register equipment is installed, so that the labor cost is saved for the merchant, and considerable benefits are brought.
Although the self-service cashier solves the pain points that the manual cashier experience of the retail industry is poor, the labor cost is increased and the customer queues up in shopping, the loss prevention problem concerned by the retail enterprise is not well solved, and the loss prevention solution for the self-service cashier is probably as follows:
1. weighing and loss prevention: the customer scans the commodity and puts the commodity on the loss prevention electronic scale, reaches the purpose of loss prevention through comparing commodity weight, and the loss prevention of some ordinary commodity can be solved to this scheme, but the shortcoming that exists is: sales promotion is frequent in the operating process of a market, frequent binding sales promotion, fresh processing and the like are carried out, the weight of commodities is changed greatly and is not fixed, the comparison of the weight of the commodities is wrong, manual assistance is needed, and customers may need to ask for help frequently in one transaction, so that too much money is paid in advance and the experience is poor in the self-service cash receiving process;
2. anti-theft label loss prevention: the anti-theft label commonly used in the supermarket at present is of acoustic magnetic type and radio frequency type, the commodity with the anti-theft label can be demagnetized when passing through the demagnetizer, a plurality of commodities can be demagnetized simultaneously when approaching, and the existing defects are as follows: the anti-theft label and the commodity do not have a one-to-one correspondence, so that the purpose of effective loss prevention cannot be achieved during self-service cash collection;
3. radio frequency identification loss prevention: radio Frequency Identification (RFID) technology is a wireless communication technology, in which an RFID tag is attached to a surface of an article, and a customer identifies the article by reading an ID in the RFID tag through a device in a self-service transaction, and has the following disadvantages: the RFID electronic tag is high in cost, the unit price of a common RFID tag is about 0.2-0.5 yuan, for liquid and externally-packaged metal commodities, the RFID tag can lose effectiveness, if the problem that the RFID tag of the commodities fails is to be avoided, the RFID electronic tag with higher cost is required to be adopted, the existing RFID tag is not a commodity delivery standard, and enterprises need to invest a large amount of manpower to paste in the later period, so that the enterprise cost is increased;
4. no loss prevention: because the scheme can not well solve the loss prevention problem of self-service cash register, part of enterprises directly cancel loss prevention control, the commodity loss prevention pressure of the enterprises is multiplied, more manpower is required to be invested to monitor the customer transaction in a self-service area, and the purposes of reducing personnel and increasing efficiency of the enterprises and saving cost can not be achieved.
Therefore, the invention provides a self-service cash-receiving AI loss prevention system and method based on hand track recognition, aiming at the problems.
Disclosure of Invention
Aiming at the defects in the prior art, the invention provides a self-service cash-collecting AI loss prevention system and method based on hand track recognition, and solves the problems that manual intervention is too much, anti-theft tags and commodities cannot be recognized in a one-to-one correspondence manner, manpower and cost are consumed, and loss prevention is difficult to achieve better in the loss prevention scheme of the conventional self-service cash-collecting system.
The technical scheme adopted by the invention is as follows:
a self-service cash-receiving AI loss prevention system based on hand track identification comprises a self-service cash-receiving terminal, a server and a mobile terminal, wherein the self-service cash-receiving terminal comprises a bar code scanning module and a video acquisition module, the bar code scanning module and the video acquisition module are both connected with the server, and the server is connected with the mobile terminal;
the bar code scanning module is used for collecting the bar code of the commodity and sending the bar code information to the server;
the video acquisition module is used for acquiring dynamic image data in the transaction process of a customer and sending the dynamic image data to the server;
the server analyzes the motion, the form and the motion track of the hand in the dynamic image data, judges whether goods are held in the hand, judges whether abnormal behaviors exist or not, and feeds back the analysis result of the abnormal behaviors to the self-service cash register terminal and/or the mobile terminal;
the mobile terminal is used for prompting or alarming the abnormal behavior analysis result.
Preferably, be provided with the workstation before the self-service cash registering terminal, be provided with commodity temporary storage area, scanning district and bagging-off district on the workstation, the commodity temporary storage area is used for placing the commodity that does not scan, the scanning district is used for carrying out the bar code scanning to commodity, the bagging-off district is used for placing the commodity that has scanned.
Preferably, the server is a GPU server.
A self-service cash-receiving AI loss prevention method based on hand track recognition comprises the following steps:
step 1: the bar code scanning module collects the bar code of the commodity and sends the bar code information to the server;
step 2: the video acquisition module acquires dynamic image data in the transaction process of a customer and sends the dynamic image data to the server;
and step 3: the server analyzes the motion, the form and the motion track of the hand in the dynamic image data, judges whether the hand contains a commodity, analyzes whether an abnormal behavior exists if the hand contains the commodity, and feeds back an analysis result to the self-service cash register terminal and/or the mobile terminal;
and 4, step 4: and the self-service cash register terminal and/or the mobile terminal prompt or alarm according to the analysis result.
Preferably, the step 3 specifically includes the following steps:
step 3.1: the server tracks hand movement, form and movement track in the dynamic image data;
step 3.2: judging whether a commodity is taken in the hand, if so, carrying out the next step, and if not, returning to the step 3.1;
step 3.3: performing abnormal behavior analysis, and judging whether a behavior which does not accord with a preset action track exists;
step 3.4: and sending the analysis result to a self-service cash register terminal and/or a mobile terminal.
Preferably, said step 3.1 comprises in particular the following steps:
step 3.1.1: the self-service cash register terminal acquires image data from the video acquisition module at the rate of 20-30 frames per second and uploads the image data to the server;
step 3.2.2: and the server records the hand motion, the hand shape and the hand motion track after acquiring the image data.
Preferably, the step 4 specifically includes the following steps:
step 4.1: if the analysis result received by the self-service cash register terminal and/or the mobile terminal is normal, the next step is carried out, if the analysis result is abnormal, the next step is directly alarmed and the transaction is frozen, and whether code scanning is carried out again or the transaction is finished needs manual intervention;
step 4.2: and (3) judging whether the bar code information in the step (1) is received, if so, prompting that the code scanning is successful, ending the operation, if not, feeding back to the self-service cash register terminal to prompt that the code scanning is failed, and returning to the step (1).
The invention has the beneficial effects that:
a self-service cash-receiving AI loss prevention system and method based on hand track recognition are disclosed, wherein the actions of a customer are primarily judged through the hand track of the customer, so that the condition that commodities are not scanned and the customer directly enters a bagging area from an area outside a workbench is avoided; the behavior of the customer is judged for the second time through the matching of the analysis result of the hand track of the customer and the bar code scanning module, so that the condition that the commodities enter a bagging area from a scanning area without being scanned is avoided; the judgment of the legality of the shopping process of the customer is completed through two times of behavior judgment, the purpose of loss prevention is achieved, and the problems that manual intervention is too much, the anti-theft tags and commodities cannot be identified in one-to-one correspondence, manpower and cost are consumed, and loss prevention is difficult to achieve better in the loss prevention scheme of the existing self-service cash registering system are solved.
Drawings
In order to more clearly illustrate the detailed description of the invention or the technical solutions in the prior art, the drawings that are needed in the detailed description of the invention or the prior art will be briefly described below. Throughout the drawings, like elements or portions are generally identified by like reference numerals. In the drawings, elements or portions are not necessarily drawn to scale.
Fig. 1 is a flow chart of a self-service cash-receiving AI loss prevention method based on hand trajectory recognition;
fig. 2 is a block diagram of a self-service cash-receiving AI loss prevention system based on hand trajectory recognition;
fig. 3 is a functional area division schematic diagram of the self-service cash register terminal according to the present invention.
Detailed Description
Embodiments of the present invention will be described in detail below with reference to the accompanying drawings. The following examples are only for illustrating the technical solutions of the present invention more clearly, and therefore are only examples, and the protection scope of the present invention is not limited thereby.
It is to be noted that, unless otherwise specified, technical or scientific terms used herein shall have the ordinary meaning as understood by those skilled in the art to which the invention pertains.
As shown in fig. 2, a self-service cash-receiving AI loss prevention system based on hand trajectory identification comprises a self-service cash-receiving terminal, a server and a mobile terminal, wherein the self-service cash-receiving terminal comprises a barcode scanning module and a video acquisition module, the barcode scanning module and the video acquisition module are both connected with the server, and the server is connected with the mobile terminal;
the bar code scanning module is used for collecting the bar code of the commodity and sending the bar code information to the server;
the video acquisition module is used for acquiring dynamic image data in the transaction process of a customer and sending the dynamic image data to the server;
the server analyzes the motion, the form and the motion track of the hand in the dynamic image data, judges whether goods are held in the hand, judges whether abnormal behaviors exist or not, and feeds back the analysis result of the abnormal behaviors to the self-service cash register terminal and/or the mobile terminal;
the mobile terminal is used for prompting or alarming the abnormal behavior analysis result.
Preferably, be provided with the workstation before the self-service cash registering terminal, as shown in fig. 3, be provided with commodity temporary storage area, scanning district and bagging-off district on the workstation, the commodity temporary storage area is used for placing the commodity that does not scan, the scanning district is used for carrying out the bar code scanning to commodity, the bagging-off district is used for placing the commodity that has scanned.
Specifically, the acquisition range of the video acquisition module comprises a commodity temporary storage area, a scanning area, a bagging area and an unknown area, wherein the unknown area is an activity area in the transaction process of a customer.
Preferably, the server is a GPU server.
Specifically, the barcode information includes a kind, a name, and a price of the commodity, and the commodity information data includes a kind and a name of the commodity.
The work flow and the principle of the self-service cash-receiving AI loss prevention system based on hand track recognition are as follows: dynamic image data in the transaction process of a customer are collected through a video collection module and sent to a server; the server tracks the hand tracks of the customers and judges whether the customers have commodities and abnormal behaviors in the hands, such as the following conditions: 1. when the customer is in the hands-free state, the normal behavior is judged; 2. when a customer enters a bagging area after holding a commodity in hand and entering a scanning area, if the server receives bar code information, the normal behavior is judged; if the server does not receive the bar code information, judging the bar code information to be abnormal; 3. when the customer holds the commodity and directly enters the bagging area without entering the scanning area, the abnormal behavior is judged. The server feeds back the abnormal behavior information to the automatic cashier terminal and/or the mobile terminal, and the mobile terminal gives an alarm for the abnormal behavior analysis result.
According to the self-service cash-receiving AI loss prevention system based on hand track identification, the actions of the customers are primarily judged through the hand tracks of the customers, so that the condition that commodities are not scanned and the customers directly enter a bagging area from an area outside a workbench is avoided; the behavior of the customer is judged for the second time through the matching of the analysis result of the hand track of the customer and the bar code scanning module, so that the condition that the commodities enter a bagging area from a scanning area without being scanned is avoided; the judgment of the legality of the shopping process of the customer is completed through two times of behavior judgment, the purpose of loss prevention is achieved, and the problems that manual intervention is too much, the anti-theft tags and commodities cannot be identified in one-to-one correspondence, manpower and cost are consumed, and loss prevention is difficult to achieve better in the loss prevention scheme of the existing self-service cash registering system are solved.
Example 1
The embodiment provides a self-service cash-collecting AI loss prevention method based on hand trajectory recognition based on the above system, as shown in fig. 1, specifically including the following steps:
step 1: a customer picks up a commodity and enters a scanning area for bar code scanning, and a bar code scanning module collects a commodity bar code and sends bar code information to a server;
step 2: after scanning, the customer puts the commodities into a bagging area, and the video acquisition module acquires dynamic image data in the transaction process of the customer and sends the dynamic image data to the server;
step 3.1: the server tracks hand movement, form and movement track in the dynamic image data;
step 3.2: the server judges that the commodity is held in the hand and carries out the next step;
step 3.3: performing abnormal behavior analysis, and judging that the operation is a legal track and no abnormal behavior exists;
step 3.4: and sending the analysis result to the self-service cash register terminal and the mobile terminal.
Step 4.1: the analysis results received by the self-service cash register terminal and the mobile terminal are normal;
step 4.2: and (4) judging that the bar code information in the step (1) is received, prompting that the bar code is successfully scanned, and finishing the operation.
The embodiment is that customer's hand action is reasonable, is the motion track of keeping in goods earlier, scanning the sign indicating number again, back bagging-off, and bar code scanning module sweeps the condition that the sign indicating number is successful, and the whole staff that does not need of this embodiment intervenes, and customer oneself alright receive silver by oneself.
Example 2
The embodiment provides a self-service cash-receiving AI loss prevention method based on hand track identification, which specifically comprises the following steps:
step 1: a customer picks up a commodity and enters a scanning area for bar code scanning, and a bar code scanning module collects a commodity bar code and sends bar code information to a server;
step 2: after scanning, the customer puts the commodities into a bagging area, and the video acquisition module acquires dynamic image data in the transaction process of the customer and sends the dynamic image data to the server;
step 3.1: the server tracks hand movement, form and movement track in the dynamic image data;
step 3.2: the server judges that the commodity is held in the hand and carries out the next step;
step 3.3: performing abnormal behavior analysis, and judging that the operation is a legal track and no abnormal behavior exists;
step 3.4: and sending the analysis result to a self-service cash register terminal and/or a mobile terminal.
Step 4.1: the analysis result received by the self-service cash register terminal and/or the mobile terminal is normal;
step 4.2: and (4) the server does not receive the bar code information in the step (1), feeds the bar code information back to the self-service cash register terminal, prompts that the code scanning fails, and returns to the step (1).
The embodiment is that the action of customer's hand is reasonable, is the motion track of keeping in goods earlier, sweeping the sign indicating number again, back bagging-off, but the sign indicating number failure is swept to bar code scanning module, but the condition that customer did not discover, in time gives customer's warning, prevents that the goods from sweeping the sign indicating number failure customer by mistake and not sweeping the loss that sign indicating number goods brought and customer's awkward experience for the trade company.
Example 3
The embodiment provides a self-service cash-receiving AI loss prevention method based on hand track identification, which specifically comprises the following steps:
step 1: a customer takes the commodity from the temporary storage area or the unknown area and directly puts the commodity into the bagging area, and the barcode scanning module does not collect the commodity barcode;
step 2: the video acquisition module acquires dynamic image data in the transaction process of a customer and sends the dynamic image data to the server;
step 3.1: the server tracks hand movement, form and movement track in the dynamic image data;
step 3.2: judging that the commodity is held in the hand, and carrying out the next step;
step 3.3: performing abnormal behavior analysis, judging that the operation is a behavior which does not conform to a preset action track and belongs to an illegal behavior, and judging that the analysis result is abnormal;
step 3.4: sending the analysis result to a self-service cash register terminal and a mobile terminal;
and 4, step 4: and if the analysis results received by the self-service cash register terminal and the mobile terminal are abnormal, directly alarming and freezing the transaction, and manually intervening whether to scan codes again or to finish the transaction.
The embodiment is that the customer directly takes into the condition in bagging-off district with commodity from the region outside the workstation, in time discovers some lawless persons, and in time reports to the police, prevents lawless persons, for trade company's loss stopping.
Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; such modifications and substitutions do not depart from the spirit and scope of the present invention, and they should be construed as being included in the following claims and description.
Claims (7)
1. The utility model provides a receive silver-colored AI loss prevention system by oneself based on hand orbit discernment which characterized in that: the self-service cash register system comprises a self-service cash register terminal, a server and a mobile terminal, wherein the self-service cash register terminal comprises a bar code scanning module and a video acquisition module, the bar code scanning module and the video acquisition module are both connected with the server, and the server is connected with the mobile terminal;
the bar code scanning module is used for collecting the bar code of the commodity and sending the bar code information to the server;
the video acquisition module is used for acquiring dynamic image data in the transaction process of a customer and sending the dynamic image data to the server;
the server analyzes the motion, the form and the motion track of the hand in the dynamic image data, judges whether goods are held in the hand, judges whether abnormal behaviors exist or not, and feeds back the analysis result of the abnormal behaviors to the self-service cash register terminal and/or the mobile terminal;
the mobile terminal is used for prompting or alarming the abnormal behavior analysis result.
2. The self-service cash register AI loss prevention system based on hand trajectory identification as claimed in claim 1, wherein: be provided with the workstation before the self-service cash registering terminal, be provided with commodity temporary storage area, scanning district and bagging-off district on the workstation, commodity temporary storage area is used for placing the commodity of not scanning, the scanning district is used for carrying out the bar code scanning to commodity, the bagging-off district is used for placing the commodity of scanning.
3. The self-service cash register AI loss prevention system based on hand trajectory identification as claimed in claim 1, wherein: the server is a GPU server.
4. The hand track recognition-based self-service cashier AI loss prevention method based on hand track recognition of the hand track recognition-based self-service cashier AI loss prevention system based on claim 1 is characterized by comprising the following steps of:
step 1: the bar code scanning module collects the bar code of the commodity and sends the bar code information to the server;
step 2: the video acquisition module acquires dynamic image data in the transaction process of a customer and sends the dynamic image data to the server;
and step 3: the server analyzes the motion, the form and the motion track of the hand in the dynamic image data, judges whether the hand contains a commodity, analyzes whether an abnormal behavior exists if the hand contains the commodity, and feeds back an analysis result to the self-service cash register terminal and/or the mobile terminal;
and 4, step 4: and the self-service cash register terminal and/or the mobile terminal prompt or alarm according to the analysis result.
5. The self-service cash register AI loss prevention method based on hand trajectory identification as claimed in claim 4, wherein: the step 3 specifically comprises the following steps:
step 3.1: the server tracks hand movement, form and movement track in the dynamic image data;
step 3.2: judging whether a commodity is taken in the hand, if so, carrying out the next step, and if not, returning to the step 3.1;
step 3.3: performing abnormal behavior analysis, and judging whether a behavior which does not accord with a preset action track exists;
step 3.4: and sending the analysis result to a self-service cash register terminal and/or a mobile terminal.
6. The self-service cash register AI loss prevention method based on hand trajectory identification as claimed in claim 5, wherein: the step 3.1 specifically comprises the following steps:
step 3.1.1: the self-service cash register terminal acquires image data from the video acquisition module at the rate of 20-30 frames per second and uploads the image data to the server;
step 3.2.2: and the server records the hand motion, the hand shape and the hand motion track after acquiring the image data.
7. The self-service cash register AI loss prevention method based on hand trajectory identification as claimed in claim 4, wherein: the step 4 specifically comprises the following steps:
step 4.1: if the analysis result received by the self-service cash register terminal and/or the mobile terminal is normal, the next step is carried out, if the analysis result is abnormal, the next step is directly alarmed and the transaction is frozen, and whether code scanning is carried out again or the transaction is finished needs manual intervention;
step 4.2: and (3) judging whether the bar code information in the step (1) is received, if so, prompting that the code scanning is successful, ending the operation, if not, feeding back to the self-service cash register terminal to prompt that the code scanning is failed, and returning to the step (1).
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| CN113624314A (en) * | 2021-07-06 | 2021-11-09 | 盒马(中国)有限公司 | Weighing processing method and device and weighing equipment |
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| CN115546703A (en) * | 2022-11-21 | 2022-12-30 | 浙江莲荷科技有限公司 | Risk identification method, device and equipment for self-service cash register and storage medium |
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| CN113624314B (en) * | 2021-07-06 | 2023-03-07 | 盒马(中国)有限公司 | Weighing processing method and device and weighing equipment |
| CN114463853A (en) * | 2022-02-25 | 2022-05-10 | 创新奇智(南京)科技有限公司 | Method and device for identifying code missing behaviors of commodities, storage medium and electronic equipment |
| CN115546703A (en) * | 2022-11-21 | 2022-12-30 | 浙江莲荷科技有限公司 | Risk identification method, device and equipment for self-service cash register and storage medium |
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