CN111222656A - Room management method, server, terminal and computer readable storage medium - Google Patents
Room management method, server, terminal and computer readable storage medium Download PDFInfo
- Publication number
- CN111222656A CN111222656A CN201911146475.0A CN201911146475A CN111222656A CN 111222656 A CN111222656 A CN 111222656A CN 201911146475 A CN201911146475 A CN 201911146475A CN 111222656 A CN111222656 A CN 111222656A
- Authority
- CN
- China
- Prior art keywords
- room
- guest room
- management method
- information
- guest
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
- G06Q10/025—Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
Abstract
The invention provides a room management method, a server, a terminal and a computer readable storage medium, wherein the room management method comprises the following steps: generating a cleaning task according to the received backroom request; acquiring the execution condition of a cleaning task; acquiring guest room reservation information; and updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task, wherein the execution condition of the cleaning task at least comprises task completion progress and/or task ending time, and the guest room reservation information at least comprises check-in time. By the technical scheme, the processing speed of the guest room reservation information can be increased, the backlog situation of redundant data and failure data is reduced, the operation pressure of the server is reduced, and the utilization efficiency of the guest room is improved.
Description
Technical Field
The invention relates to the field of database and hotel management, in particular to a room management method, a room management server, a room management terminal and a computer readable storage medium.
Background
In hotel reservation service, a client is required to inquire the latest guest room information through an online platform or an offline store, then the client proposes his own check-in demand, and a hotel party records the client demand and arranges specific guest rooms for the client.
In order to solve the above problems, a highly automated hotel management system is adopted in the related art, but after the rooms are cleaned, hotel service personnel still need to communicate with a front desk offline to inform the front desk that the rooms are cleaned completely, so that the front desk notes the rooms at the hotel management system side to release the rooms for clean rooms, and allows customers to check in. The above process generally has the following technical drawbacks:
(1) the service personnel and the foreground generate overstocked tasks and redundant data in the background of the system when cooperating to generate errors or untimely communication;
(2) data accumulation is caused by foreground error operation or untimely operation, the more items are laid over for a long time, the system load is increased, and the timeliness of guest room information is not strong;
(3) in addition to the pressure on the system operation, the guest room service personnel need to communicate with the foreground service personnel offline, so that the communication cost is increased on one hand, and on the other hand, idle rooms cannot be released at the first time to influence the performance of the hotel. Hotel customers (room reservation initiators) are not aware of what point in time they can check in, and are prone to arriving at the hotel too early or too late, affecting the routing and customer experience.
Moreover, any discussion of the prior art throughout the specification is not an admission that the prior art is necessarily known to a person of ordinary skill in the art, and any discussion of the prior art throughout the specification is not an admission that the prior art is necessarily widely known or forms part of common general knowledge in the field.
Disclosure of Invention
The present invention is directed to solving at least one of the problems of the prior art or the related art.
To this end, an object of the invention is to propose a room management method.
Another object of the present invention is to provide a room management server.
Another object of the present invention is to provide a guest room management terminal.
It is yet another object of the present invention to provide a computer-readable storage medium.
In a technical solution of a first aspect of the present invention, a guest room management method is provided, including: generating a cleaning task according to the received backroom request; acquiring the execution condition of a cleaning task; acquiring guest room reservation information; and updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task, wherein the execution condition of the cleaning task at least comprises task completion progress and/or task ending time, and the guest room reservation information at least comprises check-in time.
In the technical scheme, the cleaning task for the guest room is initiated according to the room returning request, the state of the guest room which is not in an idle state but is not used by people can be rapidly updated, the release speed of the guest room is increased, the problem of vacant room shelving caused by mismatching of actual room returning time and preset room returning time is avoided, the room utilization rate is further increased, otherwise, if more vacant rooms are reserved, a large amount of invalid information can be reserved, and the system query (operation) speed is reduced. The execution condition of the cleaning task is obtained, and the specific time when the guest room can be put into use can be predicted, so that the available time period of the guest room can be further mastered, the utilization efficiency of the guest room is improved, and the invalid information can be rapidly cleared. The fact that the cleaning task is finished means that the guest room can accommodate the next batch of clients, if the cleaning task is not finished, the completion time can be estimated through the completion progress of the cleaning task, guest room distribution is carried out according to the cleaning completion time information and the check-in time information in the guest room reservation information, the actual check-in time (time) of the guest room can be clearly indicated in the guest room state information so as to inform the clients of handling check-in before a proper time period, identity verification is only needed to be completed when handling check-in is carried out, the check-in period does not need to be registered in the foreground, and client experience is improved.
It should be understood by those skilled in the art that the existence of a check-out request means that a client may check out or delay check-out within a planning period (the planning period generally refers to a predetermined use time period), if the client checks out within the planning period or checks out in advance for a long time, the specific position of the client can be directly known according to the check-out request to inform hotel service staff to perform a cleaning task for the first time, the resting time of the client is reduced, the speed of releasing the client is increased, furthermore, if the check-out time of the client is delayed (exceeds the expected use time), the state information of the client is timely corrected, the client ready to check out the latest client information, the client does not need to repeatedly send to a restaurant to inquire a specific check-in time point, and does not need to queue to a hotel for registration or consultation, and the operation of the client is simplified. In addition, the hotel party performs room distribution according to the room reservation information of the client, namely, the butt joint of the client reservation requirement and the room source is further generated, at the moment, the room information such as specific room position, room type and the like is generated, and subsequent service is performed according to the specific room information, so that more beneficial effects can be further obtained, for example, position guidance and navigation are performed according to the room number, related rooms are directly locked according to the requirement information provided by the client, the communication cost is reduced, the server database is updated according to the specific room information, the data redundancy is reduced and the like.
In addition, the guest room management method according to the above embodiment of the present invention may further have the following additional technical features:
in any of the above technical solutions, optionally, the method further includes: and acquiring an idle time period of the scheduled guest room according to the time difference between the check-in time and the task ending time or the check-in time and the task completion progress, and configuring the scheduled guest room into the clockwork in the idle time period.
In the technical scheme, a client who has left a room (hotel) and plans to check in before can check in after a long time period, the room is actually in an idle state in the time period, the number of available rooms can be increased by reasonably utilizing room resources in the time period, false full-room states (the false full-room states refer to the fact that the room is reserved but not actually used) are reduced as much as possible, and a large amount of query operations and data redundancy for searching for empty rooms are reduced.
It should be understood by those skilled in the art that in the actual operation of the hotel management system, if a guest room is reserved, the guest room is directly marked as an occupied state or a similar state, and the clockwork room service belongs to a short-cycle but frequent service, and if an idle room can be identified and an idle room originally in an unavailable state can be identified for utilization, more query operations can be avoided, and meanwhile, the utilization rate of the guest room is also improved, which is helpful for improving the performance of the hotel.
In any of the above technical solutions, optionally, the method further includes: and generating the guest room navigation information according to the position information of the guest room.
In the technical scheme, after the identity verification is completed, the client who completes the room reservation does not need to transact the registration to the hotel foreground, the inquiry operation performed by the client to the foreground can be further reduced by providing the guidance service for the client according to the position information of the room, the service quality is improved, and the workload of the foreground personnel is reduced.
In any of the above technical solutions, optionally, the generating guest room navigation information specifically includes: room roadmaps and/or navigation prompts are provided.
According to the technical scheme, the specific guest room position (such as a floor or a room number) can be obtained according to the preset information of the client side or the allocation scheme of the restaurant side, a corresponding route map and/or navigation prompt information (sent to the client terminal) is provided, the client is helped to directly find the target guest room, and the connecting workload of the restaurant side is reduced.
In any of the above technical solutions, optionally, the method further includes: providing an elevator control signal based on the position information to cause the elevator to automatically reach the target floor.
In this technical scheme, the elevator floor is more, and the floor button is arranged nonstandard, perhaps the floor button damages, and the condition such as the sign is unclear all can influence the customer and go to the guest room of living of oneself, provides automatic terraced accuse service convenience of customers and finds that to live the guest room and can further reduce customer's operational load or avoid above-mentioned unexpected condition.
In any of the above technical solutions, optionally, the method further includes: and locking the corresponding guest room according to the position information of the guest room and/or issuing an access control key to a predetermined initiator.
In the technical scheme, after the client determines to check in the guest room, the guest room can be locked for the client, the guest room cannot appear in an empty room list, the load of a database is reduced, the guest room is prevented from being repeatedly inquired or repeatedly reserved, meanwhile, the locking can also be physical locking, and a restaurant party or a service party is prevented from randomly entering and exiting the guest room before the client arrives. And the automatic issuing of the access control key (to the client terminal) can avoid queuing when the client gets the house card or unlocks the password from the foreground, thereby reducing the working pressure of the foreground and the queuing.
In any of the above technical solutions, optionally, the method further includes: and issuing prompt information according to the guest room state information.
According to the technical scheme, the available condition of the guest room can be accurately known after the guest room state information is acquired, the client with the preset action or the preset intention is actively informed, the huge pressure caused by concentrated explosion of the booking service to a server or a foreground in a certain day or a certain time period is avoided, and meanwhile the queuing waiting time of the client can be reduced. For example, customer a reserves 6 th to 6 th hotel bunks, and the hotel management system detects that a plurality of bunks have been cleaned at a certain time point of No. 4, and then may notify user a (one or more) of the pre-booked status (e.g., the pre-booked time, etc.) that the user may check in advance, and based on the feedback of user a, may further obtain the actual check-in time of user a. In addition, when the user A determines to check in advance, a specific check-in room can be further locked for the user A, and the user A can check in at any time after the identity verification is finished, so that the queuing waiting time is reduced.
In any of the above technical solutions, optionally, the updating the guest room state information specifically includes: update the room status information and delete previous room status information and/or previous reservation information.
According to the technical scheme, the original data are deleted after the latest guest room state information is obtained, so that the redundant data of the database are further reduced, and the query speed of the system can be improved.
It should be understood by those skilled in the art that the hotel room management server may generate a large amount of incomplete items during a long-time operation process, for example, a service person performing a cleaning task may generate backlogged tasks and redundant data in the system background when the service person cooperates with the foreground to make an error or communicates with the foreground in an untimely manner; data accumulation is caused by foreground error operation or non-timely operation, and the more items are left over for a long time, the system burden is increased.
In any of the above solutions, optionally, the cleaning task includes one or more of the following items: the room cleaning condition, the article replacement condition and the article consumption condition are recorded.
According to the technical scheme, the guest room state information can display the configuration of the guest room most visually, corresponding recording work is carried out or the state information is updated into the guest room state information in the process of executing the cleaning task, the guest room condition can be displayed visually, and the number of times of consultation of customers is reduced. For example, the wine is replenished, the wine brand has been changed, the room has been disinfected, the toiletries are being deployed, and so on.
In an aspect of the second aspect of the present invention, a guest room management server is provided, including: a memory and a processor, the memory storing a computer program that when executed by the processor implements: the method for managing guest rooms provided by any one of the above technical solutions. Therefore, the room management server has the beneficial technical effects of any one of the room management methods, and details are not repeated herein.
In an embodiment of the third aspect of the present invention, a guest room management terminal is provided, where the guest room management terminal includes a processor, and the processor implements the steps of the guest room management method disclosed in any one of the above embodiments when executing a computer program. Therefore, the guest room management terminal has the beneficial technical effects of any one of the guest room management methods, and is not described herein again.
In an aspect of the fourth aspect of the present invention, a computer-readable storage medium is provided, on which a computer program is stored, which, when executed, implements the steps of the room management method disclosed in any one of the above-mentioned aspects.
Additional aspects and advantages of the invention will be set forth in part in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention.
Drawings
The above and/or additional aspects and advantages of the present invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
FIG. 1 shows a schematic flow diagram of a room management method according to one embodiment of the invention;
FIG. 2 shows a schematic flow diagram of a room management method according to another embodiment of the invention;
FIG. 3 shows a schematic flow diagram of a room management method according to another embodiment of the invention;
FIG. 4 shows a schematic flow chart diagram of a room management method according to another embodiment of the invention;
FIG. 5 shows a schematic flow chart diagram of a room management method according to another embodiment of the invention;
FIG. 6 shows a schematic block diagram of a room management server according to one embodiment of the invention;
FIG. 7 shows a schematic block diagram of a room management terminal according to one embodiment of the invention.
Detailed Description
In order that the above objects, features and advantages of the present invention can be more clearly understood, a more particular description of the invention will be rendered by reference to the appended drawings. It should be noted that the embodiments and features of the embodiments of the present application may be combined with each other without conflict.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, however, the present invention may be practiced in other ways than those specifically described herein, and therefore the scope of the present invention is not limited by the specific embodiments disclosed below.
The detection circuit and the cooking appliance according to the present invention will be specifically described with reference to fig. 1 to 7.
As shown in fig. 1, a room management method according to an embodiment of the present invention includes: step S102, generating a cleaning task according to the received backroom request; step S104, acquiring the execution condition of the cleaning task; step S106, obtaining the guest room reservation information; step S108, updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task; the execution condition of the cleaning task at least comprises a task completion progress and/or a task ending time, and the guest room reservation information at least comprises a check-in time.
In the technical scheme, the cleaning task for the guest room is initiated according to the room returning request, the state of the guest room which is not in an idle state but is not used by people can be rapidly updated, the release speed of the guest room is increased, the problem of vacant room shelving caused by mismatching of actual room returning time and preset room returning time is avoided, the room utilization rate is further increased, otherwise, if more vacant rooms are reserved, a large amount of invalid information can be reserved, and the system query (operation) speed is reduced. The execution condition of the cleaning task is obtained, and the specific time when the guest room can be put into use can be predicted, so that the available time period of the guest room can be further mastered, the utilization efficiency of the guest room is improved, and the invalid information can be rapidly cleared. The fact that the cleaning task is finished means that the guest room can accommodate the next batch of clients, if the cleaning task is not finished, the completion time can be estimated through the completion progress of the cleaning task, guest room distribution is carried out according to the cleaning completion time information and the check-in time information in the guest room reservation information, the actual check-in time (time) of the guest room can be clearly indicated in the guest room state information so as to inform the clients of handling check-in before a proper time period, identity verification is only needed to be completed when handling check-in is carried out, the check-in period does not need to be registered in the foreground, and client experience is improved.
It should be understood by those skilled in the art that the existence of a check-out request means that a client may check out or delay check-out within a planning period (the planning period generally refers to a predetermined use time period), if the client checks out within the planning period or checks out in advance for a long time, the specific position of the client can be directly known according to the check-out request to inform hotel service staff to perform a cleaning task for the first time, the resting time of the client is reduced, the speed of releasing the client is increased, furthermore, if the check-out time of the client is delayed (exceeds the expected use time), the state information of the client is timely corrected, the client ready to check out the latest client information, the client does not need to repeatedly send to a restaurant to inquire a specific check-in time point, and does not need to queue to a hotel for registration or consultation, and the operation of the client is simplified. In addition, the hotel party performs room distribution according to the room reservation information of the client, namely, the butt joint of the client reservation requirement and the room source is further generated, at the moment, the room information such as specific room position, room type and the like is generated, and subsequent service is performed according to the specific room information, so that more beneficial effects can be further obtained, for example, position guidance and navigation are performed according to the room number, related rooms are directly locked according to the requirement information provided by the client, the communication cost is reduced, the server database is updated according to the specific room information, the data redundancy is reduced and the like.
In addition, the guest room management method according to the above embodiment of the present invention may further have the following additional technical features:
as shown in fig. 2, a room management method according to another embodiment of the present invention includes: step S202, generating a cleaning task according to the received backroom request; step S204, acquiring the execution condition of the cleaning task; step S206, obtaining the guest room reservation information; step S208, updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task, wherein the execution condition of the cleaning task at least comprises task completion progress and/or task ending time, and the guest room reservation information at least comprises check-in time; step 210, obtaining the idle time period of the scheduled guest room according to the time difference between the check-in time and the task ending time or according to the check-in time and the task completion progress, and configuring the scheduled guest room as the clockwork room in the idle time period.
In the technical scheme, a client who has left a room (hotel) and plans to check in before can check in after a long time period, the room is actually in an idle state in the time period, the number of available rooms can be increased by reasonably utilizing room resources in the time period, false full-room states (the false full-room states refer to the fact that the room is reserved but not actually used) are reduced as much as possible, and a large amount of query operations and data redundancy for searching for empty rooms are reduced.
It should be understood by those skilled in the art that in the actual operation of the hotel management system, if a guest room is reserved, the guest room is directly marked as an occupied state or a similar state, and the clockwork room service belongs to a short-cycle but frequent service, and if an idle room can be identified and an idle room originally in an unavailable state can be identified for utilization, more query operations can be avoided, and meanwhile, the utilization rate of the guest room is also improved, which is helpful for improving the performance of the hotel.
As shown in fig. 3, a room management method according to another embodiment of the present invention includes: step S302, generating a cleaning task according to the received backroom request; step S304, acquiring the execution condition of the cleaning task; step S306, obtaining the guest room reservation information; step S308, updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task, wherein the execution condition of the cleaning task at least comprises task completion progress and/or task ending time, and the guest room reservation information at least comprises check-in time;
optionally, the method further comprises: step S310, providing a room route map and/or navigation prompt information according to the position information of the room.
In the technical scheme, after the identity verification is completed, the client who completes the room reservation does not need to transact the registration to the hotel foreground, the inquiry operation performed by the client to the foreground can be further reduced by providing the guidance service for the client according to the position information of the room, the service quality is improved, and the workload of the foreground personnel is reduced. According to the preset information of the client side or the allocation scheme of the wine shop side, the specific guest room position (such as a floor or a house number) can be obtained, a corresponding route map and/or navigation prompt information (sent to the client terminal) is provided, the client is helped to directly find the target guest room, and the connecting workload of the wine shop side is reduced.
Optionally, the method further comprises: and step S312, providing an elevator control signal according to the position information so that the elevator automatically reaches the target floor.
In this technical scheme, the elevator floor is more, and the floor button is arranged nonstandard, perhaps the floor button damages, and the condition such as the sign is unclear all can influence the customer and go to the guest room of living of oneself, provides automatic terraced accuse service convenience of customers and finds that to live the guest room and can further reduce customer's operational load or avoid above-mentioned unexpected condition.
As shown in fig. 4, a room management method according to another embodiment of the present invention includes: step S402, generating a cleaning task according to the received backroom request; step S404, acquiring the execution condition of the cleaning task; step S406, obtaining the guest room reservation information; step S408, updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task, wherein the execution condition of the cleaning task at least comprises task completion progress and/or task ending time, and the guest room reservation information at least comprises check-in time; and step S410, locking the corresponding guest room according to the position information of the guest room and/or issuing an access control key to a predetermined initiator.
In the technical scheme, after the client determines to check in the guest room, the guest room can be locked for the client, the guest room cannot appear in an empty room list, the load of a database is reduced, the guest room is prevented from being repeatedly inquired or repeatedly reserved, meanwhile, the locking can also be physical locking, and a restaurant party or a service party is prevented from randomly entering and exiting the guest room before the client arrives. And the automatic issuing of the access control key (to the client terminal) can avoid queuing when the client gets the house card or unlocks the password from the foreground, thereby reducing the working pressure of the foreground and the queuing.
As shown in fig. 5, a room management method according to another embodiment of the present invention includes: step S502, generating a cleaning task according to the received backroom request; step S504, acquiring the execution condition of the cleaning task; step S506, obtaining the guest room reservation information; step S508, updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task, wherein the execution condition of the cleaning task at least comprises task completion progress and/or task ending time, and the guest room reservation information at least comprises check-in time; step S510, issuing prompt information according to the guest room state information.
According to the technical scheme, the available condition of the guest room can be accurately known after the guest room state information is acquired, the client with the preset action or the preset intention is actively informed, the huge pressure caused by concentrated explosion of the booking service to a server or a foreground in a certain day or a certain time period is avoided, and meanwhile the queuing waiting time of the client can be reduced. For example, customer a reserves 6 th to 6 th hotel bunks, and the hotel management system detects that a plurality of bunks have been cleaned at a certain time point of No. 4, and then may notify user a (one or more) of the pre-booked status (e.g., the pre-booked time, etc.) that the user may check in advance, and based on the feedback of user a, may further obtain the actual check-in time of user a. In addition, when the user A determines to check in advance, a specific check-in room can be further locked for the user A, and the user A can check in at any time after the identity verification is finished, so that the queuing waiting time is reduced.
In addition, the client usually reserves a certain type of guest room instead of a specific guest room, so that the hotel management system updates the guest room information of a specific type in time, and then reminds according to the reservation information of the guest room of the type, and the user experience can be better improved.
In any of the above technical solutions, optionally, the updating the guest room state information specifically includes: update the room status information and delete previous room status information and/or previous reservation information.
According to the technical scheme, the original data are deleted after the latest guest room state information is obtained, so that the redundant data of the database are further reduced, and the query speed of the system can be improved.
It should be understood by those skilled in the art that the hotel room management server may generate a large amount of incomplete items during a long-time operation process, for example, a service person performing a cleaning task may generate backlogged tasks and redundant data in the system background when the service person cooperates with the foreground to make an error or communicates with the foreground in an untimely manner; data accumulation is caused by foreground error operation or non-timely operation, and the more items are left over for a long time, the system burden is increased.
In any of the above solutions, optionally, the cleaning task includes one or more of the following items: the room cleaning condition, the article replacement condition and the article consumption condition are recorded.
According to the technical scheme, the guest room state information can display the configuration of the guest room most visually, corresponding recording work is carried out or the state information is updated into the guest room state information in the process of executing the cleaning task, the guest room condition can be displayed visually, and the number of times of consultation of customers is reduced. For example, the wine is replenished, the wine brand has been changed, the room has been disinfected, the toiletries are being deployed, and so on.
As shown in fig. 6, a room management server 600 according to an embodiment of the present invention includes: a memory 602 and a processor 604, the memory 602 storing computer programs that, when executed by the processor 604, implement: the method for managing guest rooms provided by any one of the above technical solutions. Therefore, the room management server 600 has the beneficial technical effects of any one of the room management methods described above, and is not described herein again.
As shown in fig. 7, a room management terminal 700 according to an embodiment of the present invention includes: a processor 702, the processor 702 implementing, when executing the computer program: the method for managing guest rooms provided by any one of the above technical solutions. Therefore, the room management terminal 700 has the beneficial technical effects of any one of the room management methods described above, and is not described herein again.
An embodiment of the invention also defines a computer-readable storage medium having stored thereon a computer program which, when executed, performs the steps of the room management method according to any of the preceding claims. Therefore, the computer-readable storage medium has the beneficial technical effects of any one of the above room management methods, which are not described herein again.
According to the technical scheme of the invention, the guest rooms can be counted and reasonably distributed quickly, the release speed of the guest rooms is improved, the information of the hotel management system, the service personnel terminal and the customer terminal can be synchronized, the hotel and the customer can know the guest room information of the hotel conveniently in time, and the sales volume and the customer experience of the hotel are improved. In addition, due to the fact that data updating is efficient, the pressure of a server can be reduced, the access speed is improved, redundant data of a database are simplified, and user operation is simplified.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It should be noted that in the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The invention may be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes will occur to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (12)
1. A room management method, comprising:
generating a cleaning task according to the received backroom request;
acquiring the execution condition of the cleaning task;
acquiring guest room reservation information;
updating the guest room state information according to the guest room reservation information and the execution condition of the cleaning task,
the execution condition of the cleaning task at least comprises a task completion progress and/or a task ending time, and the guest room reservation information at least comprises a check-in time.
2. The room management method according to claim 1, further comprising:
and acquiring an idle time period of the reserved guest room according to the time difference between the check-in time and the task ending time or the check-in time and the task completion progress, and configuring the reserved guest room into a clockwork room in the idle time period.
3. The room management method according to claim 1, further comprising:
and generating the guest room navigation information according to the position information of the guest room.
4. The room management method according to claim 3, wherein the generating of the room navigation information specifically comprises:
room roadmaps and/or navigation prompts are provided.
5. The room management method according to claim 3, further comprising:
providing an elevator control signal according to the position information to enable the elevator to automatically reach the target floor.
6. The room management method according to claim 1, further comprising:
and locking the corresponding guest room according to the position information of the guest room and/or issuing an access control key to a predetermined initiator.
7. The room management method according to claim 1, further comprising:
and issuing prompt information according to the guest room state information.
8. The room management method according to any one of claims 1 to 7, wherein the updating of the room state information specifically comprises:
update the room status information and delete previous room status information and/or previous reservation information.
9. Method for room management according to any of the claims 1-7, wherein the cleaning task comprises one or more of the following items:
the room cleaning condition, the article replacement condition and the article consumption condition are recorded.
10. A room management server comprising a memory and a processor, characterized in that the memory stores a computer program which, when executed by the processor, carries out the steps of the room management method according to any one of claims 1 to 9.
11. A room management terminal comprising a processor, characterized in that the processor, when executing a computer program, implements the steps of the room management method according to any of claims 1 to 9.
12. A computer-readable storage medium, having a computer program stored thereon, wherein the computer program, when executed, implements the steps of a room management method according to any of claims 1 to 9.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911146475.0A CN111222656A (en) | 2019-11-21 | 2019-11-21 | Room management method, server, terminal and computer readable storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911146475.0A CN111222656A (en) | 2019-11-21 | 2019-11-21 | Room management method, server, terminal and computer readable storage medium |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN111222656A true CN111222656A (en) | 2020-06-02 |
Family
ID=70832072
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201911146475.0A Pending CN111222656A (en) | 2019-11-21 | 2019-11-21 | Room management method, server, terminal and computer readable storage medium |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111222656A (en) |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP2709045A1 (en) * | 2012-09-13 | 2014-03-19 | Marc Coussement | System and method for hotel reservation and for automated check-in |
| CN106453605A (en) * | 2016-10-28 | 2017-02-22 | 深圳市欧瑞博电子有限公司 | Hotel room reservation information transfer method and system |
| CN107590547A (en) * | 2016-07-06 | 2018-01-16 | 阿里巴巴集团控股有限公司 | Data object information processing method, apparatus and system |
| CN108596352A (en) * | 2018-04-28 | 2018-09-28 | 深圳春沐源控股有限公司 | Room state method for tracing and system |
| CN108846551A (en) * | 2018-05-21 | 2018-11-20 | 广州卡士德汽车用品有限公司 | A kind of home cleaning service management system and method |
-
2019
- 2019-11-21 CN CN201911146475.0A patent/CN111222656A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP2709045A1 (en) * | 2012-09-13 | 2014-03-19 | Marc Coussement | System and method for hotel reservation and for automated check-in |
| CN107590547A (en) * | 2016-07-06 | 2018-01-16 | 阿里巴巴集团控股有限公司 | Data object information processing method, apparatus and system |
| CN106453605A (en) * | 2016-10-28 | 2017-02-22 | 深圳市欧瑞博电子有限公司 | Hotel room reservation information transfer method and system |
| CN108596352A (en) * | 2018-04-28 | 2018-09-28 | 深圳春沐源控股有限公司 | Room state method for tracing and system |
| CN108846551A (en) * | 2018-05-21 | 2018-11-20 | 广州卡士德汽车用品有限公司 | A kind of home cleaning service management system and method |
Non-Patent Citations (1)
| Title |
|---|
| 祖长生: "《饭店收益管理》", pages: 48 * |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US11928644B2 (en) | Articles picking method, control system and articles picking system | |
| US10467565B2 (en) | System and method for workplace management | |
| CN106716504A (en) | Queuing system | |
| CN109003011B (en) | Distribution method and device of distribution service resources and electronic equipment | |
| US20180082356A1 (en) | Systems and methods for determining customer availability for customer pick up of orders | |
| US20230020404A1 (en) | System and method for managing request-to-task translation and sequencing | |
| KR20180078372A (en) | smart delivery method | |
| CN110232195B (en) | Method and device for simulating distribution process | |
| TW201828174A (en) | Service object reservation system, method and apparatus | |
| JP2015181034A (en) | Privilege imparting device, privilege imparting method and privilege imparting program | |
| GB2540029A (en) | Method and apparatus for utilizing customer actions for store intelligence and management | |
| CN111222656A (en) | Room management method, server, terminal and computer readable storage medium | |
| JP6692352B2 (en) | Method for providing mobile location-based information service | |
| US20170011331A1 (en) | Guest Interface For Generating Work Order in a Work Order Management System | |
| US6772028B1 (en) | Method for processing order changes in a manufacturing system | |
| CN109636264B (en) | Shopping method, device, equipment and storage medium based on shared access device | |
| JP2011034350A5 (en) | ||
| CN112633539A (en) | Conference room resource management method, system, equipment and storage medium | |
| WO2020228266A1 (en) | Method and apparatus for sending target article, and storage medium and electronic apparatus | |
| KR20160043526A (en) | Method for processing delivery of goods, and server thereof | |
| JP7020731B1 (en) | Cleaning work support program, cleaning work support server and cleaning work support method | |
| WO2014112939A1 (en) | System and method for controlling hotel room cleaning | |
| JP2014199553A (en) | Electronic key management method, program and device | |
| JP2011186865A (en) | Reserved seat ticket reservation system and method | |
| CN110232488A (en) | Worksheet method, system and equipment |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |