CN111193661B - Management method and device based on enterprise communication channel fusion system - Google Patents
Management method and device based on enterprise communication channel fusion system Download PDFInfo
- Publication number
- CN111193661B CN111193661B CN202010273274.3A CN202010273274A CN111193661B CN 111193661 B CN111193661 B CN 111193661B CN 202010273274 A CN202010273274 A CN 202010273274A CN 111193661 B CN111193661 B CN 111193661B
- Authority
- CN
- China
- Prior art keywords
- message
- sending
- communication channel
- sent
- batch
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/06—Message adaptation to terminal or network requirements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/06—Message adaptation to terminal or network requirements
- H04L51/063—Content adaptation, e.g. replacement of unsuitable content
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The invention provides a management method, a device, equipment and a readable storage medium based on an enterprise communication channel fusion system, wherein the method comprises the following steps: responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to a preset batch rule; classifying the messages of each message item according to a preset message sending strategy so as to compress and store the message items in the message batch into corresponding message frames; and splitting the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel, and sending each message to be sent to the target client corresponding to the receiving ID. The invention can carry out unified management on the message communication of the enterprise through the unified message model, thereby effectively improving the expandability and the information management capability of the enterprise communication system.
Description
Technical Field
The invention relates to the technical field of information management, in particular to a management method, a management device, management equipment and a readable storage medium based on an enterprise communication channel fusion system.
Background
In the communication between enterprises and users, a plurality of existing message channels are used as carriers, some of the message channels are eliminated in the future, and some of the message channels become mainstream and are continuously updated and iterated. The message channels selected by each enterprise are different, and how to adapt to the change is the key of message recording. The original information receiving and sending of various channels is managed independently of different modules, for example, short message records, WeChat records, mail records and the like are managed on the same platform but are not associated to be managed, the short message records, the WeChat records, the mail records and the like are mutually independent, the information of each information channel is not fused, once a new information channel is accessed, the information needs to be completely done and can not be reused, not only are the development access and maintenance costs increased, but also the expansion capability of the information channels is poor, and the use complexity of customers is improved. In addition, because the amount of interactive messages is increased due to the diversification of communication channels, the messages are mixed from all channel sources, and some messages in the prior art cannot be synchronized, so that message delay is caused, and the user requirements are difficult to respond timely and effectively.
Disclosure of Invention
Embodiments of the present invention provide a management method, an apparatus, a device, and a readable storage medium based on an enterprise communication channel fusion system, so as to solve the above technical problems, perform unified management on a message model, and improve the scalability and information management capabilities of an enterprise communication system.
In order to solve the above technical problem, an embodiment of the present invention provides a management method based on an enterprise communication channel fusion system, including:
responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries;
classifying the messages of each message item according to a preset message sending strategy so as to compress and store the message items in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel;
and splitting the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel, and sending each message to be sent to the target client corresponding to the receiving ID.
Further, the responding to the message sending request of the service system divides the message content to be sent by the service system into a plurality of message batches according to a preset batch rule, wherein each message batch comprises a plurality of message entries, and the method comprises the following steps:
responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to the service type of the message; wherein each message batch comprises a plurality of message entries.
Further, the management method based on the enterprise communication channel fusion system further includes:
receiving user reply messages fed back by a target client in real time, and recording all the user reply messages according to a time sequence; and each recorded user reply message comprises message content, message receiving time and a message communication channel.
Further, after the sending each message to be sent to the target client corresponding to the receiving ID, the method further includes:
carrying out transmission state statistics on the messages of the batch according to the transmission result of each message to be transmitted; the sending result of the message comprises three types of sending success, sending failure and sending state undetermined.
Further, the classifying each message entry according to a preset message sending policy to compress and store the message entries in the message batch into corresponding message frames, where the message entries in each message frame have the same message type and message communication channel, includes:
when the message sending mode is a parallel sending mode, message classification is carried out on each message entry according to the message sending strategy so as to compress and store the message entries in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel;
when the message sending mode is a serial sending mode, dividing all message entries into a first priority message entry and a second priority message entry according to the message sending strategy, compressing and storing the first priority message entry into a corresponding message frame, and compressing and storing the second priority message entry corresponding to the first priority message entry into the corresponding message frame after the first priority message entry fails to be sent; wherein the message entries in each message frame have the same message type and message communication channel.
Further, the message communication channel comprises at least one of a short message channel, a WeChat channel, a mail channel and a voice channel.
In order to solve the same technical problem, the present invention further provides a management device based on the enterprise communication channel fusion system, including:
the message batch dividing module is used for responding to a message sending request of the service system and dividing the message content needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries;
the message frame generation module is used for carrying out message classification on each message entry according to a preset message sending strategy so as to compress and store the message entries in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel;
and the message sending module is used for splitting the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel and sending each message to be sent to the target client corresponding to the receiving ID.
Further, the message batch dividing module is specifically configured to: responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to the service type of the message; wherein each message batch comprises a plurality of message entries.
In order to solve the same technical problem, the present invention further provides a management terminal device based on an enterprise communication channel fusion system, including a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, where the memory is coupled to the processor, and the processor executes the computer program to implement any one of the management methods based on the enterprise communication channel fusion system.
In order to solve the same technical problem, the present invention further provides a computer-readable storage medium, where a computer program is stored, and when the computer program runs, the apparatus where the computer-readable storage medium is located is controlled to execute any one of the management methods based on the enterprise communication channel convergence system.
Compared with the prior art, the invention has the following beneficial effects:
the embodiment of the invention provides a management method, a device, equipment and a readable storage medium based on an enterprise communication channel fusion system, wherein the method comprises the following steps: responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries; classifying the messages of each message item according to a preset message sending strategy so as to compress and store the message items in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel; and splitting the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel, and sending each message to be sent to the target client corresponding to the receiving ID. The invention can carry out unified management on the message communication of the enterprise through the unified message model, thereby effectively improving the expandability and the information management capability of the enterprise communication system.
Drawings
Fig. 1 is a schematic flowchart of a management method based on an enterprise communication channel convergence system according to an embodiment of the present invention;
FIG. 2 is a message model management flow diagram provided by an embodiment of the invention;
FIG. 3 is a diagram illustrating an example message distribution provided by an embodiment of the present invention;
FIG. 4 is a diagram illustrating a message model structure according to an embodiment of the present invention;
FIG. 5 is an exemplary diagram of message tracking based on user dimension according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of a management apparatus based on an enterprise communication channel convergence system according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be described clearly and completely with reference to the accompanying drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1 to 5, an embodiment of the present invention provides a management method based on an enterprise communication channel fusion system, including:
s1, responding to the message sending request of the service system, and dividing the message content needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries.
In the embodiment of the present invention, further, step S1 includes:
responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to the service type of the message; wherein each message batch comprises a plurality of message entries.
Step S1 is to divide the message batch according to the message sending request of the service system. It should be noted that a message batch represents a message set submitted to the communication platform at a time, is associated with a service type, has a service meaning, and includes service closed loop statistics such as one or more message framing, and statistics of sending results (success amount, failure amount, unknown amount) and reply statistics (uplink amount) of messages in the batch.
S2, classifying each message entry according to a preset message sending strategy so as to compress and store the message entries in the message batch into corresponding message frames; wherein the message entries in each message frame have the same message type and message communication channel. Preferably, the message communication channel includes at least one of a short message channel, a WeChat channel, a mail channel and a voice channel.
In the embodiment of the present invention, further, step S2 specifically includes:
s21, when the message sending mode is the parallel sending mode, classifying each message item according to the message sending strategy to compress and store the message items in the message batch into the corresponding message frame; wherein, the message items in each message frame have the same message type and message communication channel;
s22, when the message sending mode is a serial sending mode, dividing all message entries into a first priority message entry and a second priority message entry according to the message sending strategy, compressing and storing the first priority message entry into a corresponding message frame, and after the first priority message entry fails to be sent, compressing and storing the second priority message entry corresponding to the first priority message entry into the corresponding message frame; wherein the message entries in each message frame have the same message type and message communication channel.
It should be noted that the message frame represents a set of messages of the same type, and the messages of the same message frame have the same framing type, message type, and transmission channel. In one possible design, when multiple message types are sent in parallel, a message will generate multiple frames corresponding to the message types; when multiple message types are sent in series, after the high-priority message type fails to be sent, a new frame is generated at the next best priority and belongs to the same batch. It can be understood that a certain message may be set to be sent through a wechat channel (first priority) first according to a preset sending policy, if the sending is successful, the sending of the message is finished, and if the sending is failed, the message is sent through a short message channel (second priority).
And S3, dividing the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel, and sending each message to be sent to the target client corresponding to the receiving ID.
It should be noted that each message to be sent represents a specific message to be sent. The messages can be divided into two types, namely plain text messages and rich text messages, the difference of the messages is the capacity of the message load, the plain text messages can be set to be 2000 characters at most, only short messages exist at present, the rich text messages generally have no length limitation, the audio and video texts quoted by the rich text messages are stored through a file system, and only file names are stored in the message bodies.
In the embodiment of the present invention, further, the management method based on the enterprise communication channel fusion system further includes the steps of:
s4, receiving user reply messages fed back by the target client in real time, and recording all the user reply messages according to a time sequence; and each recorded user reply message comprises message content, message receiving time and a message communication channel.
In this embodiment of the present invention, further, after sending each message to be sent to the target client corresponding to the reception ID, the method further includes the following steps:
s5, carrying out transmission state statistics on the messages of the batch according to the transmission result of each message to be transmitted; the sending result of the message comprises three types of sending success, sending failure and sending state undetermined.
It should be noted that, the information generated by the enterprise business system is extracted to obtain the information metadata, i.e. the business variables, which is regarded as the channel that is just a carrier reaching the user end, and different channels have different presentation modes, and the communication is performed according to the channel commonly used by the user, so that the communication is faster and more effective, but the key information to be transmitted by the information is not changed according to the different channels.
The message management of the scheme of the invention is driven by a service scene, is embodied in that the management is carried out on the basis of service interaction/time, is defined as a message batch, and represents whether the result of the service interaction (success amount, failure amount, unknown amount, uplink amount/reply amount) reaches the purpose of the service or not, and is irrelevant to what channel is used for issuing. A batch contains one or more messages, each message supporting one or more channel modes for interaction, such as meeting notification, payroll notification (department/enterprise dimension, multi-person sending), and the like;
the messages are divided into plain text messages and rich text messages, the common short messages are plain text messages, and other message types are rich texts, so that the page management mode of the messages is unified, and the messages cannot be re-adapted due to the increase of the message types. Meanwhile, the message type is a dictionary table entry, the number of the message types can be increased or decreased as required, only corresponding channel configuration and channel protocol butt joint need to be added when the number of the message types is increased, and the whole message processing logic and the whole message storage logic are kept unchanged.
Referring to fig. 2, based on the above scheme, the following describes the unified message model provided by the present invention in detail:
for the diversity of message channels, a set of data structures needs to be abstracted to shield the difference, and the specific message structure is divided into three layers of tree structures as follows:
the first layer of 'information batch' (message batch) represents communication information triggered by one service, and then a strategy is sent through a gateway, and the strategy integrates service variables, addressee labels and the like to calculate through what message channel the information is issued;
then, a plurality of information frames (message frames) are generated, and then the plurality of messages are compressed and stored after being processed by the personalized content rendering engine, namely, the information frames at the second layer represent the minimum processable message unit (a message set with the same message attribute) in the platform;
finally, when a specific message channel is processed, the message frame is divided into a piece of message according to the protocol specification of the channel, namely the third layer 'information' (message) of the message structure.
Referring to fig. 3, the display effect of the bank account receipt notification sent to the terminal after being processed by the platform is shown in fig. 3. Therefore, the processing of the platform does not need to care about what specific information is, so that the processing can be uniformly managed, and further abstract into a business model.
As shown in fig. 4, since the message model is unified, the processing and storing unit of the message is composed of three parts: message batch, message frame, and message.
Message batch: representing a message set submitted to a communication station at one time, associating a service type, having a service meaning, and comprising one or more message framing and service closed loop statistics such as transmission result statistics (success amount, failure amount, unknown amount) and reply statistics (uplink amount) of messages in a batch;
message frame: representing the set of the same type of messages, having the same framing type, message type and transmission channel, when multiple message types are transmitted in parallel, one message can generate a plurality of frames corresponding to the message types; when multiple message types are sent in series, after the high-priority message type fails to be sent, a new frame is generated at the next best priority and belongs to the same batch;
message: the method represents a specific sent message and comprises two types, namely a plain text message and a rich text message, wherein the difference of the plain text message and the rich text message is in the capacity of message bearing, the plain text message generally has at most 2000 characters, the existing message is only a short message, the rich text message generally has no length limitation, the audio and video text quoted by the rich text message is stored through a file system, and only a file name is stored in a message body.
It can be understood that, with unified message model, the overall business processing logic remains stable, and the extension is embodied in the unified message channel docking protocol, which mainly includes: the message issuing (including logging), the message state reporting (sending result) and the message uplink (user reply/query) are independent of a specific message channel, and when a new channel is added, the message issuing (including logging), the message state reporting (sending result) and the message uplink (user reply/query) can be realized only according to a specific docking protocol.
Referring to fig. 5, in addition, because the messages of each channel are uniformly stored, the messages of the user can be traced back through all channels based on the time sequence, so as to meet the requirement of the client for timely and effectively responding to the user requirement of the key client.
Compared with the prior art, the invention has the following beneficial effects:
1. unified message model and storage: the message processing and storing unit consists of three parts, namely a message batch, a message frame and a message; the messages are divided into two types, namely plain text messages and rich text messages, so that the message types are increased, the message models do not need to be adjusted, and the universality is high.
2. And (3) expanding a rapid communication channel: due to the fact that the message model is unified, the whole core service logic is processed in a unified mode, a universal channel docking protocol is abstracted, and only the corresponding protocol needs to be adapted during expansion, and expansion of the communication channel is improved.
3. The user experience is improved: because the processing unit of the message is developed based on the service scene, the service using department can concentrate on the service, and the interaction with the user does not need to pay attention to the specific channel.
It should be noted that the above method or flow embodiment is described as a series of acts or combinations for simplicity, but those skilled in the art should understand that the present invention is not limited by the described acts or sequences, as some steps may be performed in other sequences or simultaneously according to the present invention. Further, those skilled in the art will appreciate that the embodiments described in the specification are exemplary embodiments and that no single embodiment is necessarily required by the inventive embodiments.
Referring to fig. 6, in order to solve the same technical problem, the present invention further provides a management apparatus based on an enterprise communication channel convergence system, including:
the message batch dividing module 1 is used for responding to a message sending request of the service system and dividing the message content needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries;
the message frame generating module 2 is used for performing message classification on each message entry according to a preset message sending strategy so as to compress and store the message entries in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel;
and the message sending module 3 is configured to split the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel, and send each message to be sent to the target client corresponding to the receiving ID.
Further, the message batch dividing module 1 is specifically configured to: responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to the service type of the message; wherein each message batch comprises a plurality of message entries.
Further, the management device based on the enterprise communication channel convergence system further includes:
the user reply recording module is used for receiving the user reply messages fed back by the target client in real time and recording all the user reply messages according to a time sequence; and each recorded user reply message comprises message content, message receiving time and a message communication channel.
Further, the management device based on the enterprise communication channel convergence system further includes:
the message sending state counting module is used for carrying out sending state counting on the messages of the batch according to the sending result of each message to be sent; the sending result of the message comprises three types of sending success, sending failure and sending state undetermined.
Further, the classifying each message entry according to a preset message sending policy to compress and store the message entries in the message batch into corresponding message frames, where the message entries in each message frame have the same message type and message communication channel, includes:
when the message sending mode is a parallel sending mode, message classification is carried out on each message entry according to the message sending strategy so as to compress and store the message entries in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel;
when the message sending mode is a serial sending mode, dividing all message entries into a first priority message entry and a second priority message entry according to the message sending strategy, compressing and storing the first priority message entry into a corresponding message frame, and compressing and storing the second priority message entry corresponding to the first priority message entry into the corresponding message frame after the first priority message entry fails to be sent; wherein the message entries in each message frame have the same message type and message communication channel.
Further, the message communication channel comprises at least one of a short message channel, a WeChat channel, a mail channel and a voice channel.
It can be understood that the foregoing device item embodiments correspond to the method item embodiments of the present invention, and the management device based on the enterprise communication channel fusion system according to the embodiments of the present invention can implement the management method based on the enterprise communication channel fusion system according to any one of the method item embodiments of the present invention.
In order to solve the same technical problem, the present invention further provides a management terminal device based on an enterprise communication channel fusion system, including a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, where the memory is coupled to the processor, and the processor executes the computer program to implement any one of the management methods based on the enterprise communication channel fusion system.
The management terminal device based on the enterprise communication channel fusion system can be a desktop computer, a notebook computer, a palm computer, a cloud server and other computing devices. The processor may be a Central Processing Unit (CPU), other general purpose processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), an off-the-shelf Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic device, discrete hardware component, or the like. The general-purpose processor can be a microprocessor or the processor can be any conventional processor, and the processor is a control center of the management terminal device of the enterprise communication channel convergence system, and various interfaces and lines are used for connecting various parts of the management terminal device of the whole enterprise communication channel convergence system.
The memory may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function, and the like; the storage data area may store data created according to the use of the mobile phone, and the like. In addition, the memory may include high speed random access memory, and may also include non-volatile memory, such as a hard disk, a memory, a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), at least one magnetic disk storage device, a Flash memory device, or other volatile solid state storage device.
In order to solve the same technical problem, the present invention further provides a computer-readable storage medium, where a computer program is stored, and when the computer program runs, the apparatus where the computer-readable storage medium is located is controlled to execute any one of the management methods based on the enterprise communication channel convergence system.
The computer program may be stored in a computer readable storage medium, which when executed by a processor, may implement the steps of the various method embodiments described above. Wherein the computer program comprises computer program code, which may be in the form of source code, object code, an executable file or some intermediate form, etc. The computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, usb disk, removable hard disk, magnetic disk, optical disk, computer Memory, Read-Only Memory (ROM), Random Access Memory (RAM), electrical carrier wave signals, telecommunications signals, software distribution medium, and the like. It should be noted that the computer readable medium may contain content that is subject to appropriate increase or decrease as required by legislation and patent practice in jurisdictions, for example, in some jurisdictions, computer readable media does not include electrical carrier signals and telecommunications signals as is required by legislation and patent practice.
It should be noted that the above-described device embodiments are merely illustrative, where the units described as separate parts may or may not be physically separate, and the parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. In addition, in the drawings of the embodiment of the apparatus provided by the present invention, the connection relationship between the modules indicates that there is a communication connection between them, and may be specifically implemented as one or more communication buses or signal lines. One of ordinary skill in the art can understand and implement it without inventive effort.
While the foregoing is directed to the preferred embodiment of the present invention, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.
Claims (9)
1. A management method based on an enterprise communication channel fusion system is characterized by comprising the following steps:
responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries;
when the message sending mode is a parallel sending mode, message classification is carried out on each message entry according to a preset message sending strategy so as to compress and store the message entries in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel;
when the message sending mode is a serial sending mode, dividing all message entries into a first priority message entry and a second priority message entry according to the message sending strategy, compressing and storing the first priority message entry into a corresponding message frame, and compressing and storing the second priority message entry corresponding to the first priority message entry into the corresponding message frame after the first priority message entry fails to be sent; wherein, the message items in each message frame have the same message type and message communication channel;
and splitting the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel, and sending each message to be sent to the target client corresponding to the receiving ID.
2. The management method based on the enterprise communication channel fusion system according to claim 1, wherein the step of dividing the message content to be sent by the business system into a plurality of message batches according to a preset batch rule in response to the message sending request of the business system, wherein each message batch includes a plurality of message entries, comprises:
responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to the service type of the message; wherein each message batch comprises a plurality of message entries.
3. The management method based on the enterprise communication channel fusion system according to claim 1, further comprising:
receiving user reply messages fed back by a target client in real time, and recording all the user reply messages according to a time sequence; and each recorded user reply message comprises message content, message receiving time and a message communication channel.
4. The management method based on the enterprise communication channel fusion system as claimed in claim 1, wherein after sending each message to be sent to the target client corresponding to the receiving ID, the method further comprises:
carrying out transmission state statistics on the messages of the batch according to the transmission result of each message to be transmitted; the sending result of the message comprises three types of sending success, sending failure and sending state undetermined.
5. The management method based on the enterprise communication channel fusion system as claimed in any one of claims 1 to 4, wherein the message communication channel comprises at least one of a short message channel, a WeChat channel, a mail channel and a voice channel.
6. A management device based on an enterprise communication channel fusion system is characterized by comprising:
the message batch dividing module is used for responding to a message sending request of the service system and dividing the message content needing to be sent by the service system into a plurality of message batches according to a preset batch rule; wherein each message batch comprises a plurality of message entries;
the message frame generation module is used for classifying messages of each message item according to a preset message sending strategy when the message sending mode is a parallel sending mode so as to compress and store the message items in the message batch into corresponding message frames; wherein, the message items in each message frame have the same message type and message communication channel; when the message sending mode is a serial sending mode, dividing all message entries into a first priority message entry and a second priority message entry according to the message sending strategy, compressing and storing the first priority message entry into a corresponding message frame, and compressing and storing the second priority message entry corresponding to the first priority message entry into the corresponding message frame after the first priority message entry fails to be sent; wherein, the message items in each message frame have the same message type and message communication channel;
and the message sending module is used for splitting the corresponding message frame into a plurality of messages to be sent according to the protocol specification of each message communication channel and sending each message to be sent to the target client corresponding to the receiving ID.
7. The management device based on the enterprise communication channel convergence system as claimed in claim 6, wherein the message batch dividing module is specifically configured to: responding to a message sending request of a service system, and dividing message contents needing to be sent by the service system into a plurality of message batches according to the service type of the message; wherein each message batch comprises a plurality of message entries.
8. A management terminal device based on an enterprise communication channel fusion system, comprising a processor, a memory and a computer program stored in the memory and configured to be executed by the processor, wherein the memory is coupled to the processor, and the processor executes the computer program to implement the management method based on the enterprise communication channel fusion system according to any one of claims 1 to 5.
9. A computer-readable storage medium, wherein the computer-readable storage medium stores a computer program, and wherein when the computer program runs, the computer-readable storage medium controls a device to execute the management method based on the enterprise communication channel fusion system according to any one of claims 1 to 5.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010273274.3A CN111193661B (en) | 2020-04-09 | 2020-04-09 | Management method and device based on enterprise communication channel fusion system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010273274.3A CN111193661B (en) | 2020-04-09 | 2020-04-09 | Management method and device based on enterprise communication channel fusion system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN111193661A CN111193661A (en) | 2020-05-22 |
| CN111193661B true CN111193661B (en) | 2020-07-14 |
Family
ID=70710280
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010273274.3A Active CN111193661B (en) | 2020-04-09 | 2020-04-09 | Management method and device based on enterprise communication channel fusion system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111193661B (en) |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111866769B (en) * | 2020-06-29 | 2022-07-12 | 湖南省梦网科技发展有限公司 | Message sending method, device, server and medium |
| CN114339627A (en) * | 2021-12-07 | 2022-04-12 | 联奕科技股份有限公司 | Message centralized control forwarding method |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101212719A (en) * | 2006-12-31 | 2008-07-02 | 华为技术有限公司 | Method and system for implementing converged message service in radio communication network |
| CN104092624A (en) * | 2014-06-27 | 2014-10-08 | 北京思特奇信息技术股份有限公司 | System and method for controlling information issuing flow and priority |
| CN110601952A (en) * | 2018-06-12 | 2019-12-20 | 北京京东尚科信息技术有限公司 | Multi-channel message notification sending method and device |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US9712512B2 (en) * | 2013-09-17 | 2017-07-18 | Confide Inc. | Secure content messaging |
-
2020
- 2020-04-09 CN CN202010273274.3A patent/CN111193661B/en active Active
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101212719A (en) * | 2006-12-31 | 2008-07-02 | 华为技术有限公司 | Method and system for implementing converged message service in radio communication network |
| CN104092624A (en) * | 2014-06-27 | 2014-10-08 | 北京思特奇信息技术股份有限公司 | System and method for controlling information issuing flow and priority |
| CN110601952A (en) * | 2018-06-12 | 2019-12-20 | 北京京东尚科信息技术有限公司 | Multi-channel message notification sending method and device |
Non-Patent Citations (1)
| Title |
|---|
| "下一代企业级统计通信平台的研究和实现";熊琦;《中国优秀硕士学位论文全文数据库（电子期刊）》;20100415;I139-147 * |
Also Published As
| Publication number | Publication date |
|---|---|
| CN111193661A (en) | 2020-05-22 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN111614718B (en) | Enterprise communication channel fusion method, device, equipment and readable storage medium | |
| CN110765744B (en) | Multi-user collaborative document editing method and system | |
| CN102769640B (en) | The update method of user profile, server and system | |
| CN113839977A (en) | Message pushing method and device, computer equipment and storage medium | |
| CN111966779B (en) | Knowledge base management method and system for robot, electronic equipment and storage medium | |
| CN111193661B (en) | Management method and device based on enterprise communication channel fusion system | |
| CN110213156B (en) | Cross-center group instant messaging method and system | |
| CN106897155A (en) | A kind of method for showing interface and device | |
| US11652656B2 (en) | Web conference replay association upon meeting completion | |
| CN115334025B (en) | Decentralized instant messaging method, decentralized instant messaging device, decentralized instant messaging equipment and storage medium | |
| CN111476015A (en) | Document processing method and device, electronic equipment and storage medium | |
| CN112073395B (en) | File distribution method and device | |
| CN112929257B (en) | Multi-scene message sending method, device, server and storage medium | |
| CN112995014B (en) | Method and device for mass sending of messages | |
| WO2022089321A1 (en) | Method and apparatus for scheduling access point, and server and storage medium | |
| US11350252B2 (en) | Capturing messages from a phone message exchange with matter association | |
| CN112417018B (en) | Data sharing method and device | |
| CN115757642A (en) | Data synchronization method and device based on filing log file | |
| CN115495658A (en) | Data processing method and device | |
| CN114238585A (en) | Query method and device based on 5G message, computer equipment and storage medium | |
| WO2016131264A1 (en) | Method and device for constructing contact information | |
| CN111988368A (en) | Data interaction system and interaction method | |
| CN112235367A (en) | Method, system, terminal and storage medium for subscribing entity behavior relation message | |
| CN115208875B (en) | Information integration system of multi-transmission middleware | |
| WO2024222780A1 (en) | Message processing method and apparatus, and electronic device and storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant | ||
| CP02 | Change in the address of a patent holder |
Address after: 510000 room 23bd, No. 109, TIYU West Road, Tianhe District, Guangzhou City, Guangdong Province Patentee after: GUANGZHOU XUANWU WIRELESS TECHNOLOGY Co.,Ltd. Address before: 32B, no.103b, TianLiHe Road, Guangzhou, 510000 Patentee before: GUANGZHOU XUANWU WIRELESS TECHNOLOGY Co.,Ltd. |
|
| CP02 | Change in the address of a patent holder |