CN111182029B - Information processing method, device, equipment and storage medium - Google Patents
Information processing method, device, equipment and storage medium Download PDFInfo
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- CN111182029B CN111182029B CN201911214025.0A CN201911214025A CN111182029B CN 111182029 B CN111182029 B CN 111182029B CN 201911214025 A CN201911214025 A CN 201911214025A CN 111182029 B CN111182029 B CN 111182029B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
Abstract
The invention provides an information processing method, which is characterized in that when a server of a commission office updates service item change information, the service item change information sent by the server is received and stored, when a user requests for query, the corresponding service item change information can be queried locally and determined as primary target change information to be sent to a terminal, so that the user can conveniently check the change condition of all services handled by the user, the user can obtain the change condition of all services handled by the user only by one-time request, the user does not need to download and install the application of each commission office, and can query the own transaction information in all commission offices by logging in for many times, and the user operation is simplified.
Description
Technical Field
The present invention relates to the field of technologies, and in particular, to an information processing method, apparatus, device, and storage medium.
Background
With the increasing influence of the internet and government affair services, government agencies throughout the country increasingly need to build their own government affair service platforms. At present, government affair services in various cities (or offices) contain handling matters. The transaction class is usually not completed in one step, and often includes a plurality of service flow nodes. Under a general scene, people cannot know the node flow condition of service handling.
In the prior art, each authority builds its own application program, such as app (application), applet, website, etc. However, people need to install a plurality of application programs to know the transaction information of the people in all the committees and offices, and the operation of users is complicated and the experience is poor.
Disclosure of Invention
In view of the above, the present invention provides an information processing method to overcome the problem of complicated operation due to the need of installing all applications of the committee in the prior art.
In order to achieve the purpose, the invention provides the following technical scheme:
an information processing method comprising:
receiving and storing business item change information sent by at least one server;
acquiring request information, wherein the request information comprises identity information;
determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information;
and sending the primary target change information to a terminal for display.
An embodiment of the present invention further provides an information processing apparatus, including:
the receiving module is used for receiving the business item change information sent by at least one server;
the storage module is used for storing the business item change information;
the processing module is used for determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information;
and the communication module is used for sending the primary target change information to a terminal for display.
As can be seen from the above technical solutions, compared with the prior art, the present invention provides an information processing method, including: receiving and storing business item change information sent by at least one server; acquiring request information, wherein the request information comprises identity information; determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information; and sending the primary target change information to a terminal for display. According to the scheme, when the server of the commission bureau updates the service item change information, the service item change information sent by the server is received and stored, when a user requests for query, the corresponding service item change information can be queried locally and determined as primary target change information to be sent to the terminal, so that the user can conveniently check the change condition of all services handled by the user, the user can obtain the change condition of all services handled by the user only by one-time request, the user does not need to download and install the application of each commission bureau, and the user can query the transaction information of the user in all commission bureaus without logging in for many times, and the user operation is simplified.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
FIG. 1 is a schematic diagram of an information processing system according to an embodiment of the present invention;
FIG. 2 is a flow chart of an information processing method according to an embodiment of the present invention;
FIG. 3 is another flow chart of an information processing method according to an embodiment of the present invention;
FIG. 4 is a flowchart of an information processing method according to an embodiment of the present invention;
FIG. 5 is a flowchart of an information processing method according to an embodiment of the present invention;
FIG. 6 is a flowchart of step S300 of an information processing method according to an embodiment of the present invention;
fig. 7 is a schematic diagram of a second display image in the information processing method according to the embodiment of the invention;
FIG. 8 is another flowchart of step S300 of an information processing method according to an embodiment of the present invention;
fig. 9 is a schematic diagram illustrating a display image set in an information processing method according to an embodiment of the present invention;
FIG. 10 is a flowchart illustrating a step S300 of an information processing method according to an embodiment of the present invention;
fig. 11 is a schematic diagram of a third display image in the information processing method according to the embodiment of the invention;
fig. 12 is a schematic view illustrating a relevant flow of node pushing for a service transaction in the information processing method according to the embodiment of the present invention;
fig. 13 is a block diagram showing the configuration of an information processing apparatus according to an embodiment of the present invention;
fig. 14 is a block diagram of a hardware configuration of an information processing apparatus according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a schematic structural diagram of an information processing system according to an embodiment of the present invention, where the information processing system may include: a user terminal 10, a middle server 20 and a server 30 of a government affairs service platform.
The user terminal 10 may specifically be a mobile phone, a tablet computer, or other terminal device, on which the middle software is installed.
The middle server 20 specifically executes the information processing method of the present application, and has a function of communicating with the user side and the server of the government affairs service platform through the network.
The server 20 of the government affair service platform is a server corresponding to a plurality of different government affair service platforms, the same server may be used for the plurality of different government affair service platforms, and different servers may also be used for the plurality of different government affair service platforms, it should be noted that one government affair service platform may correspond to one authority, different servers are used for representing in fig. 1, the government affair server is used for storing and processing relevant information in the government affair service platform, and the relevant information may specifically include information such as a business related to the government affair service platform.
Fig. 2 is a flowchart of an information processing method according to an embodiment of the present invention, where the method is applicable to the middle server, and referring to fig. 2, the method may include:
step S100: receiving and storing business item change information sent by at least one server;
the service item change information represents that the corresponding staff of the commission office completes the corresponding service item, and after the staff operates the service item, the corresponding service item change information is uploaded to a server used by the commission office;
the information transmission channel is pre-established between the middle server and the server of the commission office, and after the information transmission channel is established, the information transmission format is pre-agreed between the middle server and the server of the commission office, wherein the information transmission format can be specifically included content of the business item change information.
Wherein, according to the pre-agreement, the service item change information comprises: identity information, service node information and service node detail information of the service user.
The identity information is the identity information of the person who requests to transact the business, such as an identity card, an identity card number, a passport, a driving license and the like.
The service information is information related to the service requested to be transacted, such as a service number, a service name, a service serial number, and the like.
The service node information includes information of a node where the service is located when the service is changed, such as a step name and a step sequence number.
The service node detail information includes all information of the service node, such as processing status, various information of appointed display, and the like.
In the above explanation of the business affair change information and the specific contents thereof, the specific implementation is not limited to this, and the business affair change information and the specific contents thereof may be set according to actual circumstances.
The service item change information is received and stored in the middle server.
Specifically, the middle station server is provided with a storage module for storing the business item change information.
In addition, the middle station server stores all the received service item change information, the service item change information may be a plurality of items of item change information for the same service, and in a specific implementation, the corresponding item change information may be sequentially stored for the same service.
Step S200: acquiring request information, wherein the request information comprises identity information;
the user can upload request information through the terminal, and the request information can be initiated by the user requesting to transact the service or initiated by the staff user transacting the service.
Specifically, after the request information is acquired, the following steps may be performed:
step S210: analyzing the request information to obtain the identity information of the user;
step S220: and screening the service item change information corresponding to the identity information of the user from the stored service item change information.
Specifically, the storage module of the middle station server already stores each service item change information received before the request query, and after receiving the request information, the storage module screens the service item change information corresponding to the identity information of the user in the request information from the stored service item change information
When receiving the request information of the user, the storage module of the middle station server screens the related business item change information of the user according to the request information.
In a specific implementation, the request information may be information requesting for login or information requesting for query, and the request for login is described in this application as an example.
When the user requests to log in, the request carries the identity information of the user, and the request information is analyzed to obtain the identity information of the user. Based on the identity information of the user, the business item change information corresponding to the identity information of the user is screened from a large amount of business item change information stored in a storage module.
When the user has multiple items of item change information for the same service, all the items of item change information of the user are screened out.
Of course, when the request is request information for requesting login query, the service item change information corresponding to the user identity information may be screened from the service item change information stored in the middle server based on the user identity information pre-stored in the middle server and the request query information.
Step S300: determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information;
specifically, the service item change information screened according to the identity information only needs to be displayed, and the screened service change information is determined as the primary target change information.
For example, the user is a xiaoming, and the identity information thereof is id (identification) number 44010319990714 ×, and the user has two service change information, including: service code 1010, service name: talent definition, business record: 3432435, step name: certified, status: the completion is finished; service code 0120, service name: public medical certificate, business record: 125342, step name: approval-approval pass, status: in the processing, the service change information is determined as primary target change information.
Step S400: and sending the primary target change information to a terminal for display.
The primary target change information is sent to the terminal, so that the service item change information is displayed on the terminal, and a terminal user can conveniently check the service item change information.
Specifically, the sending the primary object change information to a terminal for display includes:
and sending the service information of the primary target change information to a terminal for display.
The service information specifically refers to service-related information, such as a service code, a service name, a service record, a service step name, a service state, and the like.
The terminal is a terminal device used by a user, and specifically may be a mobile terminal, such as a mobile phone, a tablet computer, and the like.
Specifically, the service item change information is sent to the terminal, so that the terminal displays the service item change information in a display screen of the terminal, and a user can know the service processing progress conveniently.
In a specific implementation, in the display process, only one service item change information with the latest time may be sent to the terminal for the same service, or the service item change information corresponding to the service may be sent to the terminal in sequence according to the receiving time sequence.
It should be noted that, by adopting the scheme, the committee office only needs to synchronize the node information for 1 time to the middlebox server, and all subsequent inquiry facing to the public is enabled through the middlebox, so that the concurrency of the service system is effectively reduced, and the server resources are saved. For people, the service platforms of a plurality of commission offices do not need to be installed, and the personnel working progress on all platforms can be obtained only by accessing one middle desk, so that the use convenience is improved.
In summary, in the scheme, when the server of the commission office has the service item change information updated, the service item change information sent by the server is received and stored, and when the user requests for query, the corresponding service item change information can be queried locally and determined as the primary target change information to be sent to the terminal, so that the user can conveniently check the change information, the user can obtain the change condition of all services handled by the user only by making a request once, the user does not need to download and install the application of each commission office, and can query the own transaction information of all commission offices without making multiple logins, and the user operation is simplified.
Fig. 3 is another flowchart of an information processing method according to an embodiment of the present invention, where the method is applicable to the middle server, where the service event change information further includes server information, and referring to fig. 3, the method further includes, after step S400:
step S500: when the service information of the first-level target change information is triggered, determining the first-level target change information corresponding to the triggered service information as second-level target change information;
in a specific implementation, a certain service process is processed corresponding to at least one commission office, and after the user submits the materials required by the service, the commission office processing the service completes the processing steps, and the service change information of the service processing end is uploaded to the middle station system.
Generally, when viewing a transaction process, a user is most interested only in the status of the transaction, but it is not necessarily required which transaction server is to be processed, and therefore, in order to reduce the data amount of data transmission between the terminal and the intermediate server, only the transaction information in the transaction change information may be directly displayed, and the server information corresponding to the transaction server may be displayed according to the user's request.
It should be noted that, when the commission office completes the service item processing and sends the service item change information to the middle server, the server related information corresponding to the commission office synchronously sends to the middle server and stores the server related information, and the server information obtained according to the trigger operation in this step is obtained locally from the middle server.
Step S600: and sending the server information of the secondary target change information to a terminal for display.
The server information of the secondary target change information is sent to the terminal so as to be displayed as a secondary directory in the terminal.
As a specific example, a user applies for a high-level talent definition service, and approval of the high-level talent requires passing through a committee a and a committee B, the committee a corresponds to use the server a, and the committee B corresponds to use the server B, then the service change information is searched in the step 300, the service information and the target change information are sent to a terminal for display, the primary service target change information is displayed on the terminal, and after receiving a trigger operation triggering the service information, the trigger operation is determined to be used for triggering the secondary target change information, and the server information (servers a and B) of the secondary target change information is sent to the terminal for display.
Fig. 4 is another flowchart of an information processing method applicable to the intermediate server, where the service event change information further includes node information, and referring to fig. 4, the method further includes, after step S400:
step S700: and when the server information of the secondary target change information is triggered, sending the node information of the secondary target change information corresponding to the triggered server information to the terminal for displaying.
The business event is completed by a plurality of committees, the committees use at least two servers, each server corresponds to one node information, and when the server information of the secondary target change information is triggered, the node information is sent to the terminal for display.
In a specific implementation, a plurality of committee offices may share one server, and information sent by one corresponding committee office of the server may be used as one node information; the node information is specifically related to the client office and/or the business corresponding to the server.
In a specific implementation, a certain service process needs to be processed by a plurality of committees, a user only needs to submit materials required by the service once, one committee completes the steps and then transmits the service to the other committee, the user does not need to be informed in the middle, and service change information of the service process end is uploaded to a middle station system, wherein when at least two committees correspond to one server, the committees corresponding to the server are used as corresponding nodes in the server.
As a specific example, a user applies for a high-level talent definition service, and approval for the high-level talents requires a total of three via the committee office ABC, wherein the committee A corresponds to the server A and the committee BC corresponds to the server B, and after searching the service change information in the step 300, service information (high-level talent definition service) in the primary target change information is sent to the terminal for display so as to be displayed in the terminal, server information is used as secondary target change information, after receiving a trigger operation for triggering the service information, determining that the trigger operation is used for triggering secondary target change information, sending server information (servers A and B) of the secondary target change information to a terminal for display, when the server information (such as the server B) is triggered, the node information (the committee B and the committee C) in the server B is obtained and sent to the terminal for display.
When the commission office completes the service transaction processing and transmits the service transaction change information to the intermediate server, the corresponding server-related information (server information and node information) is synchronously transmitted to the intermediate server and stored, and the node information acquired according to the trigger operation in this step is acquired locally from the intermediate server. The node information may be processing progress information for each client, for example, when the user handles a service that the client has moved in through the user's mouth, the client a (server a) needs to handle a standard address form, the client B (server B) needs to handle a quasi-migration certificate, etc., the node information for handling the quasi-migration certificate in the client B may be nodes that receive materials, audit materials, and output, etc., the node information may be processing states such as unprocessed, in-process, and completed, etc., and when the user performs an operation that triggers the server B, names and states of the nodes are transmitted to the terminal for display.
In this embodiment, the central server acquires service item change information of the server of each of the requesting offices, which includes server information corresponding to the requesting office, service information corresponding to the service item, user identification information, and node information of the requesting office. The central server can store the item change information by adopting a tree structure, namely, the item change information of each service is classified and stored step by step according to the identity information, the service information and the server information. Each identity information corresponds to a tree node, each service information corresponds to a sub-tree node which is a subsequent node of the tree node, each server information corresponds to a leaf node which is a subsequent node of the sub-tree node, and each leaf node stores service event change information. Through the storage mode, when the central server receives the request information, the corresponding tree node can be quickly found according to the identity information contained in the request information, and all the service item change information belonging to the tree node is returned to the terminal. Therefore, the storage mode can improve the efficiency of query. In addition, a user may need to submit material only once while working on a business, but multiple agencies are required to do the processing. Through the query mode in the prior art, a user needs to consult specific committee offices related to the service in advance, and then sequentially queries through websites or applications of the committee offices, so that the efficiency is low, and the convenience is poor. By the scheme, the user can inquire the commission offices related to the business transacted by the user and the node conditions of each commission office only by logging in one webpage or application, and the method is very convenient and efficient.
Fig. 5 is a further flowchart of an information processing method that can be applied to the middle server according to an embodiment of the present invention, and referring to fig. 5, the method further includes, before step S100:
step S001: receiving identity information of a user;
the process is used for the real-name authentication process of the user, so that the user can conveniently inquire the service in the middle station.
Specifically, the identity information of the user is received, where the identity information of the user may be obtained from the user side, and the user inputs the identity information required for authentication using the user side.
Step S002: and storing the identity information of the user based on the fact that the identity information of the user meets the preset real-name authentication condition.
Specifically, the middle station server is preset with real-name authentication conditions, performs real-name authentication on the identity information of the user, and stores the identity information of the user if the identity information of the user meets the real-name authentication conditions, so that the service item change information received from the committee is screened based on the identity information of the user in the following.
In a specific implementation, in step S100, after receiving the service item change information sent by the commission office, the service item change information is stored in the storage area corresponding to the user identity based on the identity information of the service user in the service item change information, and in the subsequent step, the corresponding service item change information can be directly obtained from the corresponding storage area according to the request of the user.
Preferably, fig. 6 shows a flowchart of step S300 provided by the embodiment of the present invention, and referring to fig. 6, the method may include:
step S311: counting the number of service item change information corresponding to the identity information of the user;
the number of business item change information transacted by the user is counted first.
Specifically, the count statistics may be performed on the service item change information corresponding to the identity information of the user.
Specifically, when step S200 is executed and one service item change information corresponding to the request information is found, 1 may be added.
Step S312: based on the number of 1, generating a first display image according to the business item change information, and sending the first display image to a user side for display;
when the number of the business item change information of the user is 1, a display image is generated for the business item change information, and the display image is sent to the client for display.
In the specific implementation, if the number of the business item change information is 0, a prompt image is generated to prompt that no business item change exists currently.
Step S313: and based on the number being larger than 1, generating a second display image according to the business item change information, and sending the second display image to a user side for display, wherein the second display image comprises the partitions corresponding to the number, and any partition corresponds to a business item change information.
The scheme in this embodiment is to display service item change information for the same user in a partitioned manner on the same page.
When the number of the service item change information of the user is greater than 1, a second display image is generated, the second display image comprises a plurality of partitions, each partition corresponds to one service item change information, and then the second display image is sent to the user side, so that the second image is displayed on the user side.
Fig. 7 is a schematic diagram of the second display image, which includes: the user identity information, such as name is minuscule, id (identification) number is 44010319990714 ×, the user has two items of service change information, including: service code 1010, service name: talent definition, business record: 3432435, step name: certified, status: the completion is finished; service code 0120, service name: public medical certificate, business record: 125342, step name: approval-approval pass, status: and (4) processing.
Preferably, fig. 8 shows another flowchart of step S300 provided in the embodiment of the present invention, and referring to fig. 8, the method may include:
step S321: counting the number of service item change information corresponding to the identity information of the user;
step S322: based on the number of 1, generating a first display image according to the business item change information, and sending the first display image to a user side for display;
steps S321 to 322 are the same as steps S311 to 312, and are not described herein.
Step S323: and based on the number larger than 1, generating a display image set according to the business item change information, and sending the display image set to a user side for display, wherein the image display set comprises images corresponding to the number, and any image corresponds to a business item change information.
The scheme in this embodiment is to display the change information for each business event individually.
When the number of the business item change information of the user is greater than 1, a display image set is generated, the display image set comprises a plurality of display images, each display image corresponds to one business item change information, and then the display image set is sent to the user side, so that the display image set is displayed on the user side.
In a specific implementation, the service item change information for the same service may be displayed in the same image.
Fig. 9 is a schematic diagram of the display image set, which includes fig. 1/2 and fig. 2/2, and fig. 1/2 correspondingly shows information of a first business event change, which includes: the user identity information, such as name is minuscule, ID number 44010319990714, includes: service code 1010, service name: talent definition, business record: 3432435, step name: certified, status: the completion is finished; fig. 2/2 shows second business item change information, which includes: user identity information, service code 0120, service name: public medical certificate, business record: 125342, step name: approval-approval pass, status: and (4) processing.
Preferably, fig. 10 shows a further flowchart of step S300 provided in the embodiment of the present invention, and referring to fig. 10, the method may include:
step S331: judging the processing state of the service corresponding to the service change information;
step S332: classifying the business item change information according to the processing state;
steps S321 to 322 are the same as steps S311 to 312, and are not described herein.
Step S333: and generating a third display image according to the processing state, and sending the third display image to a user side for display, wherein the third display image comprises partitions respectively corresponding to the processing states, and any partition corresponds to one processing state.
It should be noted that any task includes a plurality of processing states in the processing process, and if the processing is completed, the processing is completed.
Specifically, the processing state of the process node may be determined according to the process node changed by the business event, where the process node includes: the process of material examination, acceptance, examination and approval is completed, and the business needing to be exported also comprises the step of exporting. Wherein, the acceptance comprises two conditions of acceptance and non-acceptance, and the approval comprises two conditions of approval passing and approval non-passing.
Shown below in table 1 is an example table defining nodes implementing a process, the transaction including: high-level talent definition, direct medical evidence ' quick diagnosis ' of the provincial public expense, high-level talent and children's entrance and transaction and high-level talent spouse employment service.
TABLE 1
Fig. 11 is a schematic diagram of the third display image, which includes: the user identity information, such as id (identification) number 44010319990714 ×, has three service change information, including: service code 1010, service name: talent definition, business record: 3432435, step name: certified, status: the completion is finished; service code 0120, service name: public medical certificate, business record: 1253423, step name: acceptance, state: during the treatment; service code 0851, service name: talent spouse employment, business record: 1780435, step name: acceptance-acceptance, state: and (4) processing. In fig. 9, of my backlogs, the number of pieces of business transaction change information in the backlog state is 0, the number of pieces of business transaction change information in the completed state is 1, and the details thereof are displayed, and the number of pieces of business transaction change information in the in-process state is 2, and the details thereof are displayed.
The application example of the information processing method provided by the embodiment of the invention can be as follows:
fig. 12 is a schematic flow chart of pushing the business transaction in the present application example, in which the user minds that the business a high-level talent spouse employment service is handled in the commission office a, the minds ID (identification number) number is 44010319990714, the commission office AB staff respectively handles the business, the business ID (code) 1010, the business name: high-level talent spouse employment service, business record: 3432435, 4 steps (step1.1-1.4) are carried out in the service system of the commission office A, and the flow is transferred to the next step after the last step is completed, which specifically comprises: step1.1, step name: material checking, step number 1.0, state: in the process, other information: appointed field detail information; step1.2, step name: accept-accept, step number 1.1, status: in the process, other information: appointed field detail information; step1.3, step name: approval pass, step number 1.2, status: in the process, other information: appointed field detail information; step1.4, step name: by, step number 1.3, state: transacted, other information: appointed field detail information; 4 steps (step2.1-2.4) are carried out in a service system of a commission office B, and after the previous step is completed, the flow is transferred to the next step, which specifically comprises the following steps: step2.1, step name: material checking, step number 1.0, state: in the process, other information: appointed field detail information; step2.2, step name: accept-accept, step number 1.1, status: in the process, other information: appointed field detail information; step2.3, step name: approval pass, step number 1.2, status: in the process, other information: appointed field detail information; step2.4, step name: by, step number 1.3, state: transacted, other information: field details of the contract. The client office A mainly examines and approves the high-quality talent part, the client office B mainly examines and approves the employment service part, the client office A corresponds to one server C, the client office B corresponds to one server D, namely, after the staff of the client office A processes the service, the staff of the client office A uploads service item change information to the cloud service through the server C, and after the staff of the client office B processes the service, the staff of the client office B uploads the service item change information to the cloud service through the server D.
When a step is completed in the business system and business events are changed, corresponding contents are synchronized to the middle server, and the middle server in the application example adopts cloud service.
The user can log in the middle desk through the small program of the client, the user passes the real-name authentication of the user in advance, and the service is entrusted and transacted at the entrusting office. The process of user query comprises the following steps: the method comprises the steps of firstly, registering a user with real name or face brushing, secondly, transacting government affair service by the user, recording state and detailed information of the state, wherein the detailed information comprises all matters to be transacted, in processing and transacted and the detailed information thereof.
Wherein, the user login process is as follows: the login is successful, and the following results are obtained: and (4) ID.
Wherein, confirm the user handles government affairs service, the prerequisite: the login is successful, and the following results are obtained: transacting record a; the ID is used to request the cloud service, and the business item change information (the to-do information corresponding to the ID) fed back by the cloud service is received.
Among the transacted items, the user can click the option of 'high-level talent spouse employment service', enter a secondary directory to obtain corresponding server information, and the user can click the server information to obtain node information, wherein the node information comprises: a commission office a and a commission office B.
The following describes an information processing apparatus according to an embodiment of the present invention, and the information processing apparatus described below may be referred to in correspondence with the above information processing method.
Fig. 13 is a block diagram of an information processing apparatus according to an embodiment of the present invention, where the information processing apparatus may specifically be a middlebox server, and referring to fig. 13, the information processing apparatus may include: a receiving module 101, a storage module 102, a processing module 103 and a communication module 104;
the receiving module 101 is configured to receive service event change information sent by at least one server;
a storage module 102, configured to store the service event change information;
the processing module 103 is configured to determine, according to the identity information, service item change information corresponding to the identity information of the user as primary target change information;
and the communication module 104 is configured to send the primary target change information to a terminal for display.
Preferably, the service event change information includes service information, and the communication module is configured to include:
and sending the service information of the primary target change information to a terminal for display.
Preferably, the service event change information further includes server information, and the processing module is further configured to:
when the service information of the first-level target change information is triggered, determining the first-level target change information corresponding to the triggered service information as second-level target change information;
and sending the server information of the secondary target change information to a terminal for display.
Preferably, the service event change information further includes node information, and the processing module is further configured to:
and when the server information of the secondary target change information is triggered, sending the node information of the secondary target change information corresponding to the triggered server information to the terminal for displaying.
Preferably, the processing module is specifically configured to:
analyzing the request information of the user to obtain the identity information of the user;
and screening the service item change information corresponding to the identity information of the user from the at least one service item change information.
Preferably, the receiving module is further configured to receive identity information of a user;
the device further comprises an authentication module used for storing the identity information of the user based on the fact that the identity information of the user meets the preset real-name authentication condition.
Preferably, the business event change information includes at least: identity information, service node information and service node detail information of the service user.
Preferably, the processing module is further configured to:
counting the number of service item change information corresponding to the identity information of the user;
based on the number of 1, generating a first display image according to the business item change information, and triggering a communication module to send the first display image to a client for display;
and based on the number larger than 1, generating a second display image according to the service item change information, and triggering a communication module to send the second display image to a user side for display, wherein the second display image comprises the partitions corresponding to the number, and any partition corresponds to one service item change information.
Preferably, the processing module is further configured to:
counting the number of service item change information corresponding to the identity information of the user;
based on the number of 1, generating a first display image according to the business item change information, and triggering a communication module to send the first display image to a client for display;
and based on the number larger than 1, generating a display image set according to the business item change information, and triggering a communication module to send the display image set to a client for display, wherein the image display set comprises images corresponding to the number, and any image corresponds to a business item change information.
Preferably, the processing module is further configured to:
judging the processing state of the service corresponding to the service change information;
classifying the business item change information according to the processing state;
and generating a third display image according to the processing states, and sending the third display image to a client for display, wherein the third display image comprises partitions respectively corresponding to the processing states, and any partition corresponds to one processing state.
Alternatively, the information processing apparatus may be a hardware device, and the above-described modules and units may be provided as functional modules in the information processing apparatus. Fig. 14 shows a hardware configuration block diagram of an information processing apparatus, and referring to fig. 14, the information processing apparatus may include: a processor 1, a communication interface 2, a memory 3 and a communication bus 4; wherein, the processor 1, the communication interface 2 and the memory 3 complete the communication with each other through the communication bus 4; optionally, the communication interface 2 may be an interface of a communication module, such as an interface of a GSM module;
a processor 1 for executing a program; a memory 3 for storing a program; the program may include program code comprising computer operating instructions;
the processor 1 may be a central processing unit CPU or an application Specific Integrated circuit asic or one or more Integrated circuits configured to implement embodiments of the present invention; the memory 3 may comprise a high-speed RAM memory and may also comprise a non-volatile memory, such as at least one disk memory.
Among them, the procedure can be specifically used for:
receiving and storing business item change information sent by at least one server;
acquiring request information, wherein the request information comprises identity information;
determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information;
and sending the primary target change information to a terminal for display.
The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
Those of skill would further appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of computer-readable storage medium known in the art.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. An information processing method characterized by comprising:
receiving and storing service item change information sent by at least one server, wherein the service item change information comprises identity information of a service user, service information, service node information and service node detail information, and the service information is a service number, a service name and a service serial number of a service requested to be transacted;
acquiring request information, wherein the request information comprises identity information;
determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information;
and sending the primary target change information to a terminal for display.
2. The method of claim 1, wherein sending the primary target change information to a terminal for display comprises:
and sending the service information of the primary target change information to a terminal for display.
3. The method according to claim 2, wherein the service item change information further includes server information, and after the service information of the primary object change information is transmitted to a terminal for display, the method further includes:
when the service information of the first-level target change information is triggered, determining the first-level target change information corresponding to the triggered service information as second-level target change information;
and sending the server information of the secondary target change information to a terminal for display.
4. The method of claim 3, wherein the service item change information further includes node information, and after the server information of the secondary object change information is sent to a terminal for display, the method further comprises:
and when the server information of the secondary target change information is triggered, sending the node information of the secondary target change information corresponding to the triggered server information to the terminal for displaying.
5. The method according to claim 1, wherein after the obtaining of the request information, the request information including identity information, and before determining, according to the identity information, service item change information corresponding to the identity information of the user as primary target change information, further comprising:
analyzing the request information to obtain the identity information of the user;
and screening the service item change information corresponding to the identity information of the user from the stored service item change information.
6. The method according to claim 1, wherein before receiving and storing the service item change information sent by the at least one server, further comprising:
receiving identity information of a user;
and storing the identity information of the user based on the fact that the identity information of the user meets the preset real-name authentication condition.
7. The method according to claim 1, wherein the service event change information at least includes: identity information, service node information and service node detail information of the service user.
8. An information processing apparatus characterized by comprising:
the system comprises a receiving module, a processing module and a processing module, wherein the receiving module is used for receiving service item change information sent by at least one server, the service item change information comprises identity information of a service user, service information, service node information and service node detail information, and the service information is a service number, a service name and a service serial number of a service requested to be handled;
the storage module is used for storing the business item change information;
the processing module is used for determining the business item change information corresponding to the identity information of the user as primary target change information according to the identity information;
and the communication module is used for sending the primary target change information to a terminal for display.
9. An information processing apparatus characterized by comprising: a processor and a memory;
the processor is configured to execute a computer program stored in the memory;
the memory is for storing a computer program for performing the method of any one of claims 1-7.
10. A computer-readable storage medium comprising instructions for performing the method of any of claims 1-7.
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