CN111080436B - Processing method and device for financial service of going up - Google Patents

Processing method and device for financial service of going up Download PDF

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CN111080436B
CN111080436B CN201911272305.7A CN201911272305A CN111080436B CN 111080436 B CN111080436 B CN 111080436B CN 201911272305 A CN201911272305 A CN 201911272305A CN 111080436 B CN111080436 B CN 111080436B
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information
client
packet
server
service
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CN111080436A (en
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包伶捷
魏洋
滕勇梁
魏至诚
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Industrial and Commercial Bank of China Ltd ICBC
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Industrial and Commercial Bank of China Ltd ICBC
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06KGRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/08Network architectures or network communication protocols for network security for authentication of entities

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Abstract

The invention provides a processing method and a processing device for a financial service of a gate, wherein the method comprises the following steps: receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server; according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained; and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal. The device is used for executing the method. The processing method and the processing device for the financial service of going up gate, provided by the embodiment of the invention, improve the reliability of identity authentication of the service personnel of going up gate.

Description

Processing method and device for financial service of going up
Technical Field
The invention relates to the technical field of financial services, in particular to a processing method and a processing device of an upper financial service.
Background
The up financial service is a value added service provided by a large customer or a high-quality customer of business banking, and is characterized in that the customer does not need to visit a banking website, but goes to a contracted site by up service personnel, and the customer and the up service personnel handover cash or notes in a package form.
In the process of the financial service of going up, the bank accounting personnel and the clients are not directly face to face, and the cash and the bill are delivered by the service personnel of going up, so that the whole delivery process faces several key links such as identity authentication, record of delivery, quantity of articles and the like of the service personnel of going up. In the prior art, task information and personnel information of a service person on the door are stored in an intelligent IC card, a customer needs to verify the intelligent IC card through a special machine tool, the intelligent IC card is used as an identity authentication medium of the service person on the door, and identity authentication is carried out on the service person on the door only through the intelligent IC card, so that potential safety hazards exist. In addition, the identity authentication of the service personnel on the gate depends on the verification of the intelligent IC card by the special equipment, and the purchase or lease of the special equipment increases the operation cost for the commercial bank.
Therefore, how to provide a processing method for the financial services of the home, which can improve the reliability of the identity authentication of the home attendant, is an important issue to be solved in the field.
Disclosure of Invention
Aiming at the problems in the prior art, the embodiment of the invention provides a processing method and a processing device for a financial service of going up.
In a first aspect, the present invention provides a method for processing an up financial service, including:
Receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained;
and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal.
In a second aspect, the present invention further provides a method for processing an upper door financial service, including:
receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server;
and if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
In a third aspect, the present invention provides a processing apparatus for an up financial service, including:
the system comprises a first receiving unit, a second receiving unit and a first server, wherein the first receiving unit is used for receiving two-dimension code information of a service person on the door, which is sent by the first server, and the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
the acquisition unit is used for acquiring personal information and vehicle information of the door service personnel according to the two-dimensional code information of the door service personnel;
and the return unit is used for returning the personal information and the vehicle information of the door service personnel to the first server so that the first server can send the personal information and the vehicle information of the door service personnel to the client terminal.
In a fourth aspect, the present invention also provides a processing device for a financial service of going up, including:
a fourth receiving unit, configured to receive two-dimensional code information of a client sent by a second server, where the two-dimensional code information of the client is obtained after the service terminal scans a two-dimensional code provided by the client terminal and is sent to the second server;
and the judging unit is used for sending the client identity authentication passing information to the second server after judging that the two-dimensional code information of the client passes the client identity authentication, so that the second server sends the client identity authentication passing information to the service terminal.
In a fifth aspect, the present invention provides an electronic device, including a first memory, a first processor, and a first computer program stored in the first memory and executable on the first processor, where the first processor implements a processing method of an upper gate financial service as follows when executing the first computer program:
receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained;
and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal.
In a sixth aspect, the present invention provides a computer readable storage medium having stored thereon a first computer program which when executed by a first processor implements a processing method for a top financial service of:
Receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained;
and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal.
In a seventh aspect, the present invention further provides an electronic device, including a second memory, a second processor, and a second computer program stored in the second memory and executable on the second processor, where the processing method of the second processor implementing the following upper gate financial service when the second processor executes the second computer program is as follows:
receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server;
And if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
In an eighth aspect, the present invention also provides a computer-readable storage medium having stored thereon a second computer program which, when executed by a second processor, implements a processing method of an upper gate financial service as follows:
receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server;
and if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
According to the processing method and the processing device for the financial service of the upper door, the two-dimension code information of the upper door service personnel sent by the first server can be received, then the personal information and the vehicle information of the upper door service personnel are obtained according to the two-dimension code information of the upper door service personnel, and then the personal information and the vehicle information of the upper door service personnel are returned to the first server, so that the first server sends the personal information and the vehicle information of the upper door service personnel to the client terminal, the personal information and the vehicle information of the upper door service personnel can be provided for identity authentication of the upper door service personnel, and the reliability of the identity authentication of the upper door service personnel is improved.
Drawings
In order to more clearly illustrate the embodiments of the invention or the technical solutions in the prior art, the drawings that are required in the embodiments or the description of the prior art will be briefly described, it being obvious that the drawings in the following description are only some embodiments of the invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art. In the drawings:
fig. 1 is a flowchart of a processing method of a top financial service according to a first embodiment of the present invention.
Fig. 2 is a flowchart of a processing method of a top financial service according to a second embodiment of the present invention.
Fig. 3 is a flowchart illustrating a processing method of a top financial service according to a third embodiment of the present invention.
Fig. 4 is a flowchart of a processing method of a top financial service according to a fourth embodiment of the present invention.
Fig. 5 is a flowchart of a processing method of a top financial service according to a fifth embodiment of the present invention.
Fig. 6 is a flowchart of a processing method of a top financial service according to a sixth embodiment of the present invention.
Fig. 7 is a schematic structural diagram of a processing device for a financial service according to a seventh embodiment of the present invention.
Fig. 8 is a schematic structural diagram of a processing device for an upper door financial service according to an eighth embodiment of the present invention.
Fig. 9 is a schematic structural diagram of a processing device for a financial service according to a ninth embodiment of the present invention.
Fig. 10 is a schematic structural diagram of a processing device for a financial service according to a tenth embodiment of the present invention.
Fig. 11 is a schematic structural diagram of a processing device for a financial service according to an eleventh embodiment of the present invention.
Fig. 12 is a schematic structural diagram of a processing device for a financial service according to a twelfth embodiment of the present invention.
Fig. 13 is a schematic physical structure of an electronic device according to a thirteenth embodiment of the present invention.
Fig. 14 is a schematic physical structure of an electronic device according to a fourteenth embodiment of the present invention.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the embodiments of the present invention will be described in further detail with reference to the accompanying drawings. The exemplary embodiments of the present invention and their descriptions herein are for the purpose of explaining the present invention, but are not to be construed as limiting the invention. It should be noted that, in the case of no conflict, the embodiments and features in the embodiments may be arbitrarily combined with each other.
In order to facilitate understanding of the technical solutions provided in the present application, key terms related to the technical solutions of the present application are described below.
Go to the financial service: the business banking behavior is convenient for large customers or high-quality customers to transact cash or bill settlement business, and the business banking behavior is convenient for the customers to transact cash receipt or bill collection at the appointed places according to the needs of the customers. The financial service generally needs to be signed by the commercial bank and the clients thereof, both parties agree on service places and service projects, and the commercial bank sends special car special persons to the private company for the service. The physical delivery and accounting of the up-gate financial service are separated, namely, accounting related to cash receipt and payment and bill settlement is completed by a commercial banking processing center or a website, and the physical delivery of the cash receipt and payment, bill delivery and the like is completed in a packet form by up-gate service personnel.
Service location of going up: a designated place for business banking and clients to deal with the service of going to the gate, such as cash receipt or bill collection. Typically within a facility or branch of a unit customer.
Door-up service personnel: professionals, who are dispatched by commercial banks or by escrow companies entrusted thereto, provide the customer with a gate-up service.
And (3) packaging: a bag with a zipper for holding cash, notes and the like. The cash, bill and other objects of the financial service are transmitted between the service place and the banking processing center or the website in the form of packets. In the transfer process, only the terminal personnel at two sides can contact the cash or the bill in the package, and the personnel in the middle of transfer only transfer the package and cannot contact the cash or the bill in the package.
Locking plate: the disposable plastic device with serial number is used for being inserted on the package zipper, after the package is closed and the locking plate is inserted, if the package is to be opened, the locking plate must be destroyed, and the device can be used for determining whether the package is opened in the transmission process.
Fig. 1 is a flow chart of a processing method of a financial service in the first embodiment of the present invention, and as shown in fig. 1, the processing method of a financial service in the first embodiment of the present invention includes:
s101, receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
specifically, when a service person goes to a service location to provide a customer with a financial service, the customer needs to confirm the identity of the service person. The customer can scan the two-dimension code by presenting the two-dimension code to the customer through the service terminal by the door-to-door service personnel, and the customer can scan the two-dimension code through the customer terminal. After the client terminal scans the two-dimension code, the two-dimension code information of the service personnel on the door can be obtained, and then the two-dimension code information of the service personnel on the door is sent to the first server. After receiving the two-dimensional code information of the service personnel, the first server sends the two-dimensional code information of the service personnel to a second server, and the second server receives the two-dimensional code information of the service personnel. The two-dimensional code information of the door service personnel is used for inquiring personal information and vehicle information of the door service personnel. The client terminal includes, but is not limited to, electronic devices such as smart phones, tablet computers, and the like, and can communicate with the first server. The service terminal includes, but is not limited to, electronic devices such as a smart handheld terminal, a palm computer (Personal Digital Assistant, PDA for short), etc., and can communicate with the second server. The first server and the second server include, but are not limited to, servers, the first server being communicatively coupled to the second server.
S102, acquiring personal information and vehicle information of the door service personnel according to the two-dimensional code information of the door service personnel;
specifically, after obtaining the two-dimension code information of the service personnel, the second server may query and obtain the personal information and the vehicle information of the service personnel from the database according to the two-dimension code information. The database is preset and stores personal information and vehicle information of the door service personnel in advance. The personal information is used for verifying the identity of the service personnel and can comprise information such as names, identification card numbers, personal photos and the like of the service personnel, the personal information is set according to actual needs, and the embodiment of the invention is not limited. The vehicle information is used for verifying the vehicle driven by the door service personnel and can comprise information such as license plate numbers, vehicle photos and the like, and the vehicle information is set according to actual needs, and the embodiment of the invention is not limited.
For example, the two-dimensional code information of the boarding attendant includes an employee identifier of the boarding attendant, and the second server may query and obtain personal information and vehicle information corresponding to the employee identifier according to the employee identifier of the boarding attendant, and use the personal information and the vehicle information corresponding to the employee identifier as the personal information and the vehicle information of the boarding attendant. The door-to-door service personnel have a unique corresponding employee identifier.
And S103, returning the personal information and the vehicle information of the door service personnel to the first server so that the first server can send the personal information and the vehicle information of the door service personnel to the client terminal.
Specifically, the second server may send the personal information and the vehicle information of the door service person to the first server after obtaining the personal information and the vehicle information of the door service person. And after receiving the personal information and the vehicle information of the door service personnel, the first server sends the personal information and the vehicle information of the door service personnel to the client terminal. The customer can check the personal information and the vehicle information of the service personnel to be checked through the customer terminal, and then the identity of the service personnel to be checked is confirmed according to the personal information and the vehicle information of the service personnel to be checked. When the actual personal information of the boarding attendant is consistent with the personal information of the boarding attendant obtained by the client terminal and the vehicle information of the boarding attendant obtained by the client terminal is consistent with the vehicle information of the vehicle driven by the boarding attendant, the client can confirm that the identity of the boarding attendant is not problematic.
For example, the personal information includes an identification card number, and the customer can check whether the identification card number provided by the service personnel on the door is the same as the identification card number included in the personal information; the vehicle information comprises a license plate number, and the customer can check whether the license plate number of the vehicle driven by the door service personnel is the same as the license plate number contained in the vehicle information. If the identification card number provided by the door service personnel is the same as the identification card number included in the personal information, and the license plate number of the vehicle driven by the door service personnel is the same as the license plate number included in the vehicle information, the customer can confirm that the identity of the door service personnel is not problematic.
According to the processing method for the on-gate financial service, which is provided by the embodiment of the invention, the two-dimension code information of the on-gate service personnel transmitted by the first server can be received, then the personal information and the vehicle information of the on-gate service personnel are obtained according to the two-dimension code information of the on-gate service personnel, and then the personal information and the vehicle information of the on-gate service personnel are returned to the first server, so that the first server transmits the personal information and the vehicle information of the on-gate service personnel to the client terminal, the personal information and the vehicle information of the on-gate service personnel can be provided for identity authentication of the on-gate service personnel, and the reliability of the identity authentication of the on-gate service personnel is improved. In addition, because the special machine in the prior art is not required to be used for identity authentication, the cost of the financial service of going to the gate is saved.
Fig. 2 is a flow chart of a processing method of a financial service according to a second embodiment of the present invention, as shown in fig. 2, further, based on the foregoing embodiments, the processing method of a financial service according to the embodiment of the present invention further includes:
s201, receiving two-dimensional code information of a client sent by the service terminal, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal;
specifically, when the customer goes to the financial service, the customer needs to confirm the identity of the service personnel, and the service personnel can confirm the identity of the customer to avoid mistaking the customer going to the financial service. The customer can show the two-dimension code to the service personnel on the door through the customer terminal, and the service personnel on the door can scan the two-dimension code provided by the customer through the service terminal. After scanning the two-dimensional code provided by the client, the service terminal can obtain the two-dimensional code information of the client, then the two-dimensional code information of the client is sent to the second server, and the second server can receive the two-dimensional code information of the client.
S202, sending the two-dimensional code information of the client to the first server, so that the first server performs client identity authentication according to the two-dimensional code information of the client;
specifically, the second server may send the two-dimensional code information of the client to the first server after receiving the two-dimensional code information of the client. After receiving the two-dimensional code information of the client, the first server performs client identity authentication on the client according to the two-dimensional code information of the client, and after the client identity authentication passes, sends client identity authentication passing information to the second server.
For example, the two-dimensional code information of the client may include a mobile phone number of the client, the first server compares the mobile phone number of the client with a mobile phone number reserved by the client, and if the mobile phone number of the client is the same as the mobile phone number reserved by the client, the client identity authentication is passed. The mobile phone number reserved by the client can be provided when the client reserves the financial service of going to the gate, and is stored in the first server in advance.
S203, receiving the client identity authentication passing information returned by the first server, and sending the client identity authentication passing information to the service terminal; the client identity authentication passing information is sent by the first server after the client identity authentication passes.
Specifically, the second server receives the client identity authentication passing information returned by the first server, and then sends the client identity authentication passing information to the service terminal. After receiving the customer identity authentication information, the service terminal can check the passing information of the customer identity authentication by the service personnel, so that the identity of the customer is confirmed to be free of problems, and the service personnel can provide the customer with the financial service. It is understood that if the client identity authentication fails, the first server may send the client identity authentication failure information to the second server, the second server may send the client identity authentication failure information to the service terminal, and after the service personnel checks the client identity authentication failure information, it is necessary to re-verify whether the client is a client of the service financial service.
According to the processing method for the financial service of the upper door, provided by the embodiment of the invention, the identity of the client is confirmed according to the two-dimensional code information of the client, so that the reliability of the financial service of the upper door is improved.
On the basis of the above embodiments, further, the personal information of the door operator includes a photograph of the door operator, and the vehicle information of the door operator includes a photograph of a vehicle driven by the door operator.
Specifically, the personal information of the door operator includes a photograph of the door operator, and the vehicle information of the door operator includes a photograph of a vehicle driven by the door operator. Through the photos of the boarding attendant and the photos of the vehicles driven by the boarding attendant, the customer can easily confirm whether the identity of the boarding attendant has a problem. If the photograph of the boarding attendant is consistent with the boarding attendant, and the photograph of the vehicle driven by the boarding attendant is consistent with the vehicle driven by the boarding attendant to the boarding service site, the identity of the boarding attendant is indicated to be free of problems. If the photograph of the boarding attendant is inconsistent with the boarding attendant, or if the photograph of the vehicle driven by the boarding attendant is inconsistent with the vehicle driven by the boarding attendant to the boarding service location, the identity of the boarding attendant is problematic.
Fig. 3 is a flowchart of a processing method of a top financial service according to a third embodiment of the present invention, where, as shown in fig. 3, the processing method of a top financial service according to an embodiment of the present invention includes:
S301, receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server;
specifically, when the customer goes to the financial service, the customer needs to confirm the identity of the service personnel, and the service personnel can confirm the identity of the customer to avoid mistaking the customer going to the financial service. The customer can show the two-dimension code to the service personnel on the door through the customer terminal, and the service personnel on the door can scan the two-dimension code provided by the customer through the service terminal. After scanning the two-dimension code provided by the client, the service terminal can obtain the two-dimension code information of the client, and then sends the two-dimension code information of the client to the second server. After receiving the two-dimensional code information of the client, the second server sends the two-dimensional code information of the client to the first server, and the first server receives the two-dimensional code information of the client.
And S302, if the two-dimensional code information of the client is judged to be passed through the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
Specifically, after receiving the two-dimensional code information of the client, the first server performs client identity authentication on the client according to the two-dimensional code information of the client, and if the two-dimensional code information of the client passes the client identity authentication, the first server sends the client identity authentication passing information to the second server. And the second server sends the client identity authentication passing information to the service terminal after receiving the client identity authentication passing information. After receiving the customer identity authentication information, the service terminal can check the passing information of the customer identity authentication by the service personnel, thereby confirming that the identity of the customer is free of problems.
According to the processing method for the financial service of going up the gate, the two-dimensional code information of the client sent by the second server can be received, and then after the two-dimensional code information of the client is judged to pass the client identity authentication, the client identity authentication passing information is sent to the second server, so that the second server sends the client identity authentication passing information to the service terminal, the identity authentication of the client is achieved, and the reliability of the financial service of going up the gate is improved.
Based on the above embodiments, further, the two-dimensional code information of the client includes a mobile phone number of the client; correspondingly, if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, the steps include:
and if the mobile phone number of the client is judged to be consistent with the mobile phone number reserved by the client, determining that the two-dimensional code information of the client passes the client identity authentication.
Specifically, when the client reserves to go to the financial service, the mobile phone number for authentication can be provided, and the first server can store the mobile phone number for authentication of the client as the mobile phone number reserved by the client. After the mobile phone number of the client is obtained from the two-dimension code information of the client, the first server can compare the mobile phone number of the client with the mobile phone number reserved by the client, and if the mobile phone number of the client is the same as the mobile phone number reserved by the client, the mobile phone number of the client is identical with the mobile phone number reserved by the client, and the first server determines that the two-dimension code information of the client passes the client identity authentication.
Fig. 4 is a flow chart of a processing method of a financial service according to a fourth embodiment of the present invention, as shown in fig. 4, further, based on the foregoing embodiments, the processing method of a financial service according to the embodiment of the present invention further includes:
S401, receiving a packet delivery list acquisition request sent by the client terminal, and returning a packet delivery list to the client terminal;
specifically, in the process of the financial service of going up, when the client has a packet to be handed to the service personnel of going up, the client may send a packet delivery list acquisition request to the first server through the client terminal, the first server may receive the packet delivery list acquisition request, then acquire a packet delivery list corresponding to the service place of going up according to the service place of going up included in the packet delivery list acquisition request, and then send the packet delivery list to the client terminal. The package delivery list corresponding to the service location of the upper door is stored in the first server in advance.
S402, receiving first package information sent by the second server, wherein the first package information is obtained by the service terminal through code scanning of the first package and is sent to the second server;
specifically, before receiving the first packet of the client, the gate-up service personnel scans the code of the first packet through the service terminal, and the service terminal obtains first packet information after scanning and then sends the first packet information to the second server. The second server sends the second package information to the first server after receiving the second package information, and the first server receives the first package information. Wherein, the first packet information may include a packet number of the first packet. In the embodiment of the present invention, the first packet refers to a packet handed over to the service person by the client. It will be appreciated that the first packet given by the customer to the service person will have a locking tab inserted in the zipper of the first packet.
S403, if the condition of the first packet corresponding to the first packet information is judged to be normal, sending a packet delivery inquiry message to the client terminal;
specifically, after receiving the first packet information, the first server may query according to the first packet information to obtain a first packet state of the first packet, that is, a first packet state corresponding to the first packet information. Because the first packet is handed over to the upper gate service personnel by the client at present, the first packet should be in a state to be handed over, if the first packet state of the first packet obtained by the first server query is the state to be handed over, the first packet state corresponding to the first packet information is normal. The first server sends a package delivery inquiry message to the client terminal to confirm whether the client delivers the first package to the gate service personnel.
S404, receiving packet delivery confirmation information returned by the client terminal, and changing a first packet state corresponding to the first packet information;
specifically, after receiving the packet delivery inquiry information, the client terminal may display information corresponding to the packet delivery inquiry information for confirmation by the client, after delivering the first packet to the service person, the client may perform a confirmation operation on the information corresponding to the packet delivery inquiry information, after detecting the confirmation operation of the client, the client terminal may return packet delivery confirmation information to the first server, and the first server may receive the packet delivery confirmation information. The first server receives the packet delivery confirmation information, which indicates that the client has delivered the first packet to the gate-up service personnel, and the first server changes the first packet state corresponding to the first packet information, so that the first packet state of the first packet can be changed from the state to be delivered to the state to be delivered.
For example, after receiving the inquiry information sent by the first server, the client terminal may display a "refresh" virtual key on a screen of the client terminal, and after the client gives the first packet to the service person, the client may click on the "refresh" virtual key to indicate that the client has already sent the first packet.
S405, sending a package delivery list update message to the client terminal to update the package delivery list.
Specifically, since the client has already delivered a first packet, the packet delivery list should remove the packet that the client has delivered. The first server sends a packet delivery list update message to the client terminal to update the packet delivery list, so that a first packet state of one of the first packets in the packet delivery list is changed, for example, from a state to be delivered to a state to be delivered.
Fig. 5 is a flowchart of a processing method of an upper financial service according to a fifth embodiment of the present invention, as shown in fig. 5, further including, before receiving a packet delivery list acquisition request sent by the client terminal and returning a packet delivery list to the client terminal:
S501, receiving input information and locking plate information of a first package sent by the client terminal; the input information comprises a package number, and the locking plate information comprises a locking plate number;
specifically, the customer may prepare the first package and enter information of the first package and the locking tab to the first server before the boarding attendant arrives at the boarding service location. The client can use the client terminal to scan the two-dimensional code or the bar code on the first package to obtain the package number of the first package, and can also input the related information of the real object loaded by the first package, and the client terminal can send the package number of the first package and the related information of the real object to the first server as the input information of the first package. The client can also use the client terminal to scan a two-dimensional code or a bar code of a locking plate for packaging the first package to obtain locking plate information, and then send the locking plate information to the first server. The input information may include a package number, the lock piece information may include a lock piece number, and the related information of the real object may be a cash amount or a bill name. The first server receives the input information and the locking plate information of the first package.
S502, binding the first package with the locking piece corresponding to the locking piece information according to the package number and the locking piece number, and adding the first package into the package delivery list.
Specifically, after the first server receives the input information and the locking piece information of the first packet, the packet number and the locking piece number can be bound, so that the first packet and the locking piece corresponding to the locking piece information are bound. After the package number and the lock plate number are bound, when a bank staff receives a first package and the lock plate, whether the first package is opened in the transmission process can be judged by checking whether the package number of the first package and the lock plate number for packaging the first package are consistent with the bound package number and lock plate number of the first package. The first server may further add the first packet to a packet delivery list of the client terminal, for example, add the packet number of the first packet and related information of the real object to the packet delivery list of the client terminal.
Fig. 6 is a flowchart of a processing method of a financial service according to a sixth embodiment of the present invention, as shown in fig. 6, further on the basis of the foregoing embodiments, the processing method of a financial service according to the embodiment of the present invention further includes:
S601, receiving a packet receiving list acquisition request sent by the service terminal through the second server, and returning a packet receiving list to the service terminal;
specifically, in the process of the financial service of going up, when the service personnel of going up have a packet to be handed to the client, the service personnel of going up can send a packet receiving list acquisition request to the second server through the service terminal, and the second server can send the packet receiving list acquisition request to the first server after receiving the packet receiving list acquisition request. The first server may obtain a packet receiving list corresponding to the service location of the gate according to the gate-on service location included in the packet receiving list obtaining request, and then send the packet receiving list to the second server, where the second server forwards the packet receiving list to the service terminal. The package receiving list corresponding to the service location of the upper door is prestored in the first server.
S602, receiving second package information sent by the second server, wherein the second package information is obtained by the service terminal through scanning codes of the second package and is sent to the second server;
Specifically, before the second package is delivered to the client, the service personnel at the gate can use the service terminal to scan the two-dimensional code or the bar code on the second package to obtain the second package information, and then send the second package information to the second server. The second server sends the second package information to the first server after receiving the second package information, and the first server receives the package information. In the embodiment of the present invention, the second packet refers to a packet handed over to the client by the service personnel. It is understood that the service person gives the customer a second package, the locking tab of which is complete.
S603, if judging that the second package state corresponding to the second package information is normal, sending the package receiving inquiry information to the client terminal;
specifically, after the first server receives the second packet information, the second server may query according to the second packet information to obtain a second packet state of the second packet, that is, a second packet state corresponding to the second packet information. Because the second packet is handed over to the client by the upper gate service personnel at present, the second packet should be in a state to be received, and if the second packet state of the second packet obtained by the first server query is the state to be received, the second packet state corresponding to the second packet information is normal. The first server sends a packet reception inquiry message to the client terminal to confirm whether the client receives the second packet.
S604, receiving packet receiving confirmation information returned by the client terminal, and changing a second packet state corresponding to the second packet information;
specifically, after receiving the packet receiving query information, the client terminal may display information corresponding to the packet receiving query information for the client to confirm, after receiving the second packet handed over by the service person, the client may perform a confirmation operation on information corresponding to the packet handed over query information, after detecting the confirmation operation of the client, the client terminal may return packet receiving confirmation information to the first server, and the first server may receive the packet receiving confirmation information. The first server receives the packet receiving confirmation information, which indicates that the gate-up service personnel has handed the second packet to the client, and the first server changes the second packet state corresponding to the second packet information, so that the second packet state of the second packet can be changed from the state to be received to the received state.
For example, the client terminal displays "confirm reception of package? Yes/no, the client may click on yes after receiving the second packet handed over by the service person, indicating that the client has received the second packet.
S605, send the updated information of the receiving list of the package to the said service terminal, in order to update the said receiving list of the package.
Specifically, since the client has received a second packet, the packet receipt list should remove the packet that the client has received. The first server sends the update information of the packet receiving list to the second server, and the second server forwards the update information of the packet receiving list to the service terminal to update the packet receiving list, so that the second packet state of one second packet in the packet receiving list is changed, for example, the state to be received is changed to the received state.
According to the processing method for the financial service of going up the gate, the states of the first package and the second package are changed through the first server in the package transfer process, a manual paper transfer mode is avoided in the package transfer process, risks of falsification and counterfeiting of paper certificates are avoided, potential safety hazards of private withholding, package adjustment and the like possibly occurring in the package transfer process are objectively eliminated, and the safety of the financial service of going up the gate is improved.
The implementation process of the processing method of the financial service of the top door provided by the embodiment of the invention is described in the following by a specific embodiment.
A great amount of cash is required to be stored in a second bank every day in a first hospital, and the second bank is required to provide financial services for the first hospital to collect cash of the first hospital.
Under the financial service flow of the prior art, at least one service personnel identity authentication device is required by the first hospital to authenticate and identify the identity authentication IC card provided by the service personnel, and package handover is completed by signing on a paper handover sheet.
By adopting the processing method of the financial service of going up provided by the embodiment of the invention, when the cashier of the hospital A carries out packet handover, the cashier can take the mobile phone A of the cashier as a client terminal to authenticate the identity of the service personnel of going up and carry out the packet handover operation. The input of the first hospital on the identity authentication equipment of the serviceman can be reduced. The process of authenticating the identity of the attendant at the cashier is described below.
The second bank entrusts the escort company to the first hospital to carry out the financial service of going up. The escort company sends an employee t to the first hospital to go to the financial server with the intelligent handheld terminal B. And the staff D presents the two-dimension code for delivering and receiving scanning through the intelligent handheld terminal B, after the cashier scans the two-dimension code through the mobile phone A, the mobile phone A obtains the two-dimension code information of the staff D, then the two-dimension code information of the staff D is sent to the server C of the bank B, and the server C sends the two-dimension code information of the staff D to the server D of the escort company C.
After receiving the two-dimensional code information of the staff butyl, the server D inquires and obtains photos and vehicle pictures of the staff butyl according to the two-dimensional code information of the staff butyl, then the photos and the vehicle pictures of the staff butyl are sent to the server C, and the server C sends the photos and the vehicle pictures to the mobile phone A.
The cashier can check the photos and the vehicle pictures of the personnel butyl through the mobile phone A, if the photos of the personnel butyl and the current personnel to be served are the same person, and the vehicle driven by the current personnel to be served is consistent with the vehicle pictures of the personnel butyl, the current personnel to be served is the personnel butyl, the cashier confirms that the current personnel to be served is the personnel butyl of the escort company C, and then the package is handed over.
The cashier can send a package delivery list acquisition request to the server C through the mobile phone A, and after the server C receives the package delivery list acquisition request, the server C can inquire and acquire a package delivery list of the hospital A and then return the package delivery list of the hospital A to the mobile phone A. The package delivery list of the hospital A is pre-generated by the server C according to the input information of the first package sent by the mobile phone A through the cashier.
And the cashier takes out the first packet E which needs to be handed over, the staff terminal scans the two-dimensional code on the first packet F through the intelligent handheld terminal B, the intelligent handheld terminal B obtains the packet number of the first packet F, then the packet number of the first packet F is sent to the server D, and the server D sends the packet number of the first packet F to the server C.
After receiving the packet number of the first packet F, the server C may query to obtain the first packet state of the first packet F according to the packet number of the first packet F, and if the first packet state of the first packet F is the to-be-delivered state, which indicates that the first packet state of the first packet F is normal, the server C may send packet delivery query information to the mobile phone a.
After receiving the inquiry information of the package delivery, the mobile phone C displays a refreshing virtual key on the screen of the mobile phone A, after delivering the first package F to a personnel staff T of a service person, the mobile phone C can click the refreshing virtual key, and after detecting the click operation of the refreshing virtual key by the cashier, the mobile phone C sends the package delivery confirmation information to the server C.
After receiving the packet delivery confirmation information, the server C changes the first packet state of the first packet F from the to-be-delivered state to the delivered state. The server C also sends a packet delivery list update message to the mobile phone a, and after the mobile phone a receives the packet delivery list update message, the mobile phone a deletes the first packet F from the packet delivery list. The packet delivery list update information may include a packet number of the first packet F. The cashier checks the first packet state of the first packet F in the packet delivery list to be delivered through the mobile phone a, and knows that the delivery of the first packet F is completed.
Fig. 7 is a schematic structural diagram of a processing device for upper gate financial services according to a seventh embodiment of the present invention, as shown in fig. 7, the processing device for upper gate financial services according to the embodiment of the present invention includes a first receiving unit 701, an obtaining unit 702, and a returning unit 703, where:
the first receiving unit 701 is configured to receive two-dimension code information of a service person on the door sent by a first server, where the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server; the obtaining unit 702 is configured to obtain personal information and vehicle information of the boarding attendant according to the two-dimensional code information of the boarding attendant; the return unit 703 is configured to return the personal information and the vehicle information of the door operator to the first server, so that the first server sends the personal information and the vehicle information of the door operator to the client terminal.
Specifically, when a service person goes to a service location to provide a customer with a financial service, the customer needs to confirm the identity of the service person. The customer can scan the two-dimension code by presenting the two-dimension code to the customer through the service terminal by the door-to-door service personnel, and the customer can scan the two-dimension code through the customer terminal. After the client terminal scans the two-dimension code, the two-dimension code information of the service personnel on the door can be obtained, and then the two-dimension code information of the service personnel on the door is sent to the first server. After receiving the two-dimension code information of the service personnel, the first server sends the two-dimension code information of the service personnel to a first receiving unit 701, and the first receiving unit 701 receives the two-dimension code information of the service personnel. The two-dimensional code information of the door service personnel is used for inquiring personal information and vehicle information of the door service personnel.
After obtaining the two-dimensional code information of the service person, the obtaining unit 702 may query a database according to the two-dimensional code information to obtain the personal information and the vehicle information of the service person. The database is preset and stores personal information and vehicle information of the door service personnel in advance. The personal information is used for verifying the identity of the service personnel and can comprise information such as names, identification card numbers, personal photos and the like of the service personnel, the personal information is set according to actual needs, and the embodiment of the invention is not limited. The vehicle information is used for verifying the vehicle driven by the door service personnel and can comprise information such as license plate numbers, vehicle photos and the like, and the vehicle information is set according to actual needs, and the embodiment of the invention is not limited.
After obtaining the personal information and the vehicle information of the door service person, the return unit 703 transmits the personal information and the vehicle information of the door service person to the first server. And after receiving the personal information and the vehicle information of the door service personnel, the first server sends the personal information and the vehicle information of the door service personnel to the client terminal. The customer can check the personal information and the vehicle information of the service personnel to be checked through the customer terminal, and then the identity of the service personnel to be checked is confirmed according to the personal information and the vehicle information of the service personnel to be checked. When the actual personal information of the boarding attendant is consistent with the personal information of the boarding attendant obtained by the client terminal and the vehicle information of the boarding attendant obtained by the client terminal is consistent with the vehicle information of the vehicle driven by the boarding attendant, the client can confirm that the identity of the boarding attendant is not problematic.
The processing device for the on-gate financial service provided by the embodiment of the invention can receive the two-dimension code information of the on-gate service personnel sent by the first server, then acquire the personal information and the vehicle information of the on-gate service personnel according to the two-dimension code information of the on-gate service personnel, and then return the personal information and the vehicle information of the on-gate service personnel to the first server, so that the first server can send the personal information and the vehicle information of the on-gate service personnel to the client terminal, can provide the personal information and the vehicle information of the on-gate service personnel to carry out identity authentication of the on-gate service personnel, and improves the reliability of the identity authentication of the on-gate service personnel. In addition, because the special machine in the prior art is not required to be used for identity authentication, the cost of the financial service of going to the gate is saved.
Fig. 8 is a schematic structural diagram of a processing device for a financial service according to an eighth embodiment of the present invention, as shown in fig. 8, further, based on the foregoing embodiments, the processing device for a financial service according to the embodiment of the present invention further includes a second receiving unit 704, a first sending unit 705, and a third receiving unit 706, where:
the second receiving unit 704 is configured to receive two-dimensional code information of a client sent by the service terminal, where the two-dimensional code information of the client is obtained after the service terminal scans a two-dimensional code provided by the client terminal; the first sending unit 705 is configured to send the two-dimensional code information of the client to the first server, so that the first server performs client identity authentication according to the two-dimensional code information of the client; the third receiving unit 706 is configured to receive the client identity authentication passing information returned by the first server, and send the client identity authentication passing information to the service terminal; the client identity authentication passing information is sent by the first server after the client identity authentication passes.
Specifically, when the customer goes to the financial service, the customer needs to confirm the identity of the service personnel, and the service personnel can confirm the identity of the customer to avoid mistaking the customer going to the financial service. The customer can show the two-dimension code to the service personnel on the door through the customer terminal, and the service personnel on the door can scan the two-dimension code provided by the customer through the service terminal. After scanning the two-dimensional code provided by the client, the service terminal can obtain the two-dimensional code information of the client, and then sends the two-dimensional code information of the client to the second receiving unit 704, and the second receiving unit 704 receives the two-dimensional code information of the client.
After receiving the two-dimensional code information of the client, the first transmitting unit 705 may transmit the two-dimensional code information of the client to the first server. After receiving the two-dimensional code information of the client, the first server performs client identity authentication on the client according to the two-dimensional code information of the client, and after the client identity authentication passes, sends client identity authentication passing information to the second server.
The third receiving unit 706 receives the client identity authentication passing information returned by the first server, and then sends the client identity authentication passing information to the service terminal. After receiving the customer identity authentication information, the service terminal can check the passing information of the customer identity authentication by the service personnel, so that the identity of the customer is confirmed to be free of problems, and the service personnel can provide the customer with the financial service. It is understood that if the client identity authentication fails, the first server may send the client identity authentication failure information to the second server, the second server may send the client identity authentication failure information to the service terminal, and after the service personnel checks the client identity authentication failure information, it is necessary to re-verify whether the client is a client of the service financial service.
On the basis of the above embodiments, further, the personal information of the door operator includes a photograph of the door operator, and the vehicle information of the door operator includes a photograph of a vehicle driven by the door operator.
Specifically, the personal information of the door operator includes a photograph of the door operator, and the vehicle information of the door operator includes a photograph of a vehicle driven by the door operator. Through the photos of the boarding attendant and the photos of the vehicles driven by the boarding attendant, the customer can easily confirm whether the identity of the boarding attendant has a problem. If the photograph of the boarding attendant is consistent with the boarding attendant, and the photograph of the vehicle driven by the boarding attendant is consistent with the vehicle driven by the boarding attendant to the boarding service site, the identity of the boarding attendant is indicated to be free of problems. If the photograph of the boarding attendant is inconsistent with the boarding attendant, or if the photograph of the vehicle driven by the boarding attendant is inconsistent with the vehicle driven by the boarding attendant to the boarding service location, the identity of the boarding attendant is problematic.
The embodiment of the apparatus provided in the embodiment of the present invention may be specifically used to execute the processing flow of the corresponding method embodiment, and the functions thereof are not described herein again, and may refer to the detailed description of the corresponding method embodiment.
Fig. 9 is a schematic structural diagram of a processing device for upper-gate financial services according to a ninth embodiment of the present invention, as shown in fig. 9, where the processing device for upper-gate financial services according to the embodiment of the present invention includes a fourth receiving unit 901 and a judging unit 902, and the fourth receiving unit 901 is as follows:
the fourth receiving unit 901 is configured to receive two-dimensional code information of a client sent by a second server, where the two-dimensional code information of the client is obtained after the service terminal scans a two-dimensional code provided by the client terminal and is sent to the second server; the judging unit 902 is configured to send the client identity authentication passing information to the second server after judging that the two-dimensional code information of the client passes the client identity authentication, so that the second server sends the client identity authentication passing information to the service terminal.
Specifically, when the customer goes to the financial service, the customer needs to confirm the identity of the service personnel, and the service personnel can confirm the identity of the customer to avoid mistaking the customer going to the financial service. The customer can show the two-dimension code to the service personnel on the door through the customer terminal, and the service personnel on the door can scan the two-dimension code provided by the customer through the service terminal. After scanning the two-dimension code provided by the client, the service terminal can obtain the two-dimension code information of the client, and then sends the two-dimension code information of the client to the second server. After receiving the two-dimensional code information of the client, the second server sends the two-dimensional code information of the client to a fourth receiving unit 901, and the fourth receiving unit 901 receives the two-dimensional code information of the client.
After receiving the two-dimensional code information of the client, the judging unit 902 performs client identity authentication on the client according to the two-dimensional code information of the client, and if the two-dimensional code information of the client passes the client identity authentication, the judging unit 902 sends the client identity authentication passing information to the second server. And the second server sends the client identity authentication passing information to the service terminal after receiving the client identity authentication passing information. After receiving the customer identity authentication information, the service terminal can check the passing information of the customer identity authentication by the service personnel, thereby confirming that the identity of the customer is free of problems.
The processing device for the financial service of going up gate provided by the embodiment of the invention can receive the two-dimension code information of the client sent by the second server, and then send the client identity authentication passing information to the second server after judging that the two-dimension code information of the client passes the client identity authentication, so that the second server sends the client identity authentication passing information to the service terminal, thereby realizing the identity authentication of the client and improving the reliability of the financial service of going up gate.
Based on the above embodiments, further, the two-dimensional code information of the client includes a mobile phone number of the client; accordingly, the judging unit 902 specifically is configured to:
after judging that the mobile phone number of the client is consistent with the mobile phone number reserved by the client, determining that the two-dimensional code information of the client passes the client identity authentication.
Specifically, when the customer reserves the financial service of going up, the processing device of the financial service of going up can provide the mobile phone number for authentication, and the mobile phone number for authentication of the customer can be stored as the mobile phone number reserved by the customer. The determining unit 902 may compare the mobile phone number of the client with the mobile phone number reserved by the client after obtaining the mobile phone number of the client from the two-dimensional code information of the client, and if the mobile phone number of the client is the same as the mobile phone number reserved by the client, it indicates that the mobile phone number of the client is consistent with the mobile phone number reserved by the client, and the first server determines that the two-dimensional code information of the client passes the client identity authentication.
Fig. 10 is a schematic structural diagram of a processing device for a financial service according to a tenth embodiment of the present invention, as shown in fig. 10, further, based on the foregoing embodiments, the processing device for a financial service according to the embodiment of the present invention further includes a fifth receiving unit 903, a sixth receiving unit 904, a second transmitting unit 905, a first changing unit 906, and a third transmitting unit 907, where:
The fifth receiving unit 903 is configured to receive a packet delivery list acquisition request sent by the client terminal, and return a packet delivery list to the client terminal; the sixth receiving unit 904 is configured to receive first packet information sent by the second server, where the first packet information is obtained by the service terminal by scanning a code of the first packet and is sent to the second server; the second sending unit 905 is configured to send a packet delivery query message to the client terminal after determining that the first packet state corresponding to the first packet information is normal; the first changing unit 906 is configured to receive packet delivery confirmation information returned by the client terminal, and change a first packet state corresponding to the first packet information; the third sending unit 907 is configured to send a packet delivery list update message to the client terminal to update the packet delivery list.
Specifically, in the process of the financial service of going up, when the client has a packet to be handed to the service personnel of going up, the client may send a packet delivery list acquisition request to the first server through the client terminal, the fifth receiving unit 903 may receive the packet delivery list acquisition request, and then obtain a packet delivery list corresponding to the service place of going up according to the service place of going up included in the packet delivery list acquisition request, and then send the packet delivery list to the client terminal. The packet delivery list corresponding to the service location is stored in the fifth receiving unit 903 in advance.
Before receiving the first packet of the client, the gate-up service personnel scans the code of the first packet through the service terminal, and the service terminal obtains first packet information after scanning and then sends the first packet information to the second server. The second server sends the second packet information to the sixth receiving unit 904 after receiving the second packet information, and the sixth receiving unit 904 receives the first packet information. Wherein, the first packet information may include a packet number of the first packet. In the embodiment of the present invention, the first packet refers to a packet handed over to the service person by the client. It will be appreciated that the first packet given by the customer to the service person will have a locking tab inserted in the zipper of the first packet.
After receiving the first packet information, the second sending unit 905 may query and obtain a first packet state of the first packet according to the first packet information, that is, a first packet state corresponding to the first packet information. Because the first packet is handed over to the upper gate service personnel by the client at present, the first packet should be in a state to be handed over, if the first packet state of the first packet obtained by the first server query is the state to be handed over, the first packet state corresponding to the first packet information is normal. The second sending unit 905 sends a packet delivery inquiry to the client terminal to confirm whether the client delivers the first packet to the service person.
After receiving the packet delivery inquiry information, the client terminal may display information corresponding to the packet delivery inquiry information for the client to confirm, after delivering the first packet to the gate service personnel, the client may perform a confirmation operation on the information corresponding to the packet delivery inquiry information, after detecting the confirmation operation of the client, the client terminal may return packet delivery confirmation information to the first changing unit 906, and the first changing unit 906 may receive the packet delivery confirmation information. The first changing unit 906 receives the packet delivery confirmation information, which indicates that the client has delivered the first packet to the service person, and the first changing unit 906 changes the first packet state corresponding to the first packet information, so as to change the first packet state of the first packet from the delivery state to the delivered state.
Since the customer has already delivered a first packet, the packet delivery list should remove the packet that the customer has delivered. The third sending unit 907 sends a packet delivery list update message to the client terminal to update the packet delivery list, so that the first packet status of one of the first packets in the packet delivery list is changed, for example, from the to-be-delivered status to the delivered status.
Fig. 11 is a schematic structural diagram of a processing device for a financial service according to an eleventh embodiment of the present invention, as shown in fig. 11, further, based on the foregoing embodiments, the processing device for a financial service according to the embodiment of the present invention further includes a seventh receiving unit 908 and a binding unit 909, where:
the seventh receiving unit 908 is configured to receive the input information and the locking piece information of the first packet sent by the client terminal; the input information comprises a package number, and the locking plate information comprises a locking plate number; the binding unit 909 is configured to bind the first packet with a lock piece corresponding to the lock piece information according to the packet number and the lock piece number, and add the first packet to the packet delivery list.
Specifically, the customer may prepare the first package and enter information of the first package and the locking tab to the first server before the boarding attendant arrives at the boarding service location. The client may scan the two-dimensional code or the barcode on the first packet by using the client terminal to obtain the packet number of the first packet, and may also input the related information of the real object that the first packet is installed in, and the client terminal may send the packet number of the first packet and the related information of the real object to the seventh receiving unit 908 as the input information of the first packet. The customer may also scan a two-dimensional code or bar code of a locking tab for packaging the first packet using the customer terminal to obtain locking tab information, and then transmit the locking tab information to the seventh receiving unit 908. The input information may include a package number, the lock piece information may include a lock piece number, and the related information of the real object may be a cash amount or a bill name. The seventh receiving unit 908 receives the input information and the locking information of the first packet.
After receiving the input information and the locking piece information of the first packet, the binding unit 909 may bind the packet number and the locking piece number, thereby binding the first packet with the locking piece corresponding to the locking piece information. After the package number and the lock plate number are bound, when a bank staff receives a first package and the lock plate, whether the first package is opened in the transmission process can be judged by checking whether the package number of the first package and the lock plate number for packaging the first package are consistent with the bound package number and lock plate number of the first package. The binding unit 909 further adds the first packet to the packet delivery list of the client terminal, for example, adds the packet number and the related information of the real object of the first packet to the packet delivery list of the client terminal.
Fig. 12 is a schematic structural diagram of a processing device for a financial service according to a twelfth embodiment of the present invention, as shown in fig. 12, further, based on the foregoing embodiments, the processing device for a financial service according to the embodiment of the present invention further includes an eighth receiving unit 910, a ninth receiving unit 911, a fourth transmitting unit 912, a tenth receiving unit 913, and a fifth transmitting unit 914, where:
The eighth receiving unit 910 is configured to receive a packet reception list acquisition request sent by the service terminal through the second server, and return a packet reception list to the service terminal; the ninth receiving unit 911 is configured to receive second packet information sent by the second server, where the second packet information is obtained by the service terminal by scanning a code of the second packet and is sent to the second server; the fourth sending unit 912 is configured to send the packet reception query information to the client terminal after determining that the second packet state corresponding to the second packet information is normal; the tenth receiving unit 913 is configured to receive the packet reception acknowledgement information returned by the client terminal, and change a second packet state corresponding to the second packet information; the fifth sending unit 914 is configured to send a packet reception list update message to the service terminal to update the packet reception list.
Specifically, in the process of the financial service, when the service person at the gate has a packet to be delivered to the client, the service person at the gate may send a packet receiving list acquisition request to the second server through the service terminal, and the second server may send the packet receiving list acquisition request to the eighth receiving unit 910 after receiving the packet receiving list acquisition request. The eighth receiving unit 910 may obtain, according to the service location of the gate, a packet receiving list corresponding to the service location of the gate, and then send the packet receiving list to the second server, where the second server forwards the packet receiving list to the service terminal. The packet receiving list corresponding to the service location of the upper gate is stored in the eighth receiving unit 910 in advance.
Before the second package is delivered to the client, the service personnel can use the service terminal to scan the two-dimensional code or the bar code on the second package to obtain the second package information, and then the second package information is sent to the second server. The second server sends the second packet information to the ninth receiving unit 911 after receiving the second packet information, and the ninth receiving unit 911 receives the packet information. In the embodiment of the present invention, the second packet refers to a packet handed over to the client by the service personnel. It is understood that the service person gives the customer a second package, the locking tab of which is complete.
After receiving the second packet information, the fourth sending unit 912 may obtain a second packet state of the second packet according to the second packet information query, that is, a second packet state corresponding to the second packet information. Because the second packet is handed over to the client by the upper gate service personnel at present, the second packet should be in a state to be received, and if the second packet state of the second packet obtained by the first server query is the state to be received, the second packet state corresponding to the second packet information is normal. The first server sends a packet reception inquiry message to the client terminal to confirm whether the client receives the second packet.
After receiving the packet reception inquiry information, the client terminal may display information corresponding to the packet reception inquiry information for the client to confirm, after receiving the second packet handed over by the service person, the client may perform a confirmation operation on the information corresponding to the packet handed over inquiry information, and after detecting the confirmation operation of the client, the client terminal may return packet reception confirmation information to the tenth receiving unit 913, and the tenth receiving unit 913 may receive the packet reception confirmation information. The tenth receiving unit 913 receives the packet receipt acknowledgement information, which indicates that the serviceman has handed the second packet to the client, and the tenth receiving unit 913 changes the second packet state corresponding to the second packet information, so as to change the second packet state of the second packet from the to-be-received state to the received state.
Since the client has received a second packet, the packet receipt list should remove the packet that the client has received. The fifth sending unit 914 sends a packet receiving list update message to the second server, and the second server forwards the packet receiving list update message to the service terminal to update the packet receiving list, so that the second packet state of one of the second packets in the packet receiving list is changed, for example, the state to be received is changed to the received state.
The embodiment of the apparatus provided in the embodiment of the present invention may be specifically used to execute the processing flow of the corresponding method embodiment, and the functions thereof are not described herein again, and may refer to the detailed description of the corresponding method embodiment.
Fig. 13 is a schematic physical structure of an electronic device according to a thirteenth embodiment of the present invention, as shown in fig. 13, the electronic device may include: a first Processor (Processor) 1301, a first communication interface (Communications Interface) 1302, a first Memory (Memory) 1303 and a first communication bus 1304, wherein the first Processor 1301, the first communication interface 1302 and the first Memory 1303 complete communication with each other through the first communication bus 1304. The first processor 1301 may call logic instructions in the first memory 1303 to perform methods including, for example: receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server; according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained; and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal.
The present embodiment discloses a computer program product comprising a computer program stored on a computer readable storage medium, the computer program comprising program instructions which, when executed by a computer, enable the computer to perform a method comprising, for example: receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server; according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained; and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal.
The present embodiment provides a computer-readable storage medium storing a first computer program that causes the computer to execute a method, for example, including: receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server; according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained; and returning the personal information and the vehicle information of the door service personnel to the first server so that the first server sends the personal information and the vehicle information of the door service personnel to the client terminal.
Fig. 14 is a schematic physical structure of an electronic device according to a fourteenth embodiment of the present invention, and as shown in fig. 14, the electronic device may include: a second Processor 1401, a second communication interface (Communications Interface), a second Memory 1403 and a second communication bus 1404, wherein the second Processor 1401, the second communication interface 1402 and the second Memory 1403 perform communication with each other through the second communication bus 1404. The second processor 1401 may invoke logic instructions in the second memory 1403 to perform methods including, for example: receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server; and if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
The present embodiment discloses a computer program product comprising a computer program stored on a computer readable storage medium, the computer program comprising program instructions which, when executed by a computer, enable the computer to perform a method comprising, for example: receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server; and if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
The present embodiment provides a computer-readable storage medium storing a second computer program that causes the computer to execute a method, for example, including: receiving two-dimensional code information of a client sent by a second server, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal and is sent to the second server; and if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal.
Further, the logic instructions in the first memory 1303 and the second memory 1403 described above may be implemented in the form of software functional units and may be stored in a computer-readable storage medium when sold or used as a separate product. Based on this understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, comprising several instructions for causing a computer device (which may be a personal computer, an apparatus, a network device, or the like) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
It will be appreciated by those skilled in the art that embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In the description of the present specification, reference to the terms "one embodiment," "one particular embodiment," "some embodiments," "for example," "an example," "a particular example," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, schematic representations of the above terms do not necessarily refer to the same embodiments or examples. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The foregoing description of the embodiments has been provided for the purpose of illustrating the general principles of the invention, and is not meant to limit the scope of the invention, but to limit the invention to the particular embodiments, and any modifications, equivalents, improvements, etc. that fall within the spirit and principles of the invention are intended to be included within the scope of the invention.

Claims (16)

1. A method for processing a financial service of going up, comprising:
Receiving two-dimension code information of a service person on the door, which is sent by a first server, wherein the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
according to the two-dimensional code information of the door service personnel, personal information and vehicle information of the door service personnel are obtained;
returning the personal information and the vehicle information of the boarding attendant to the first server so that the first server sends the personal information and the vehicle information of the boarding attendant to the client terminal;
receiving two-dimensional code information of a client sent by the service terminal, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal;
transmitting the two-dimension code information of the client to the first server, so that the first server performs client identity authentication according to the two-dimension code information of the client;
receiving the client identity authentication passing information returned by the first server, and sending the client identity authentication passing information to the service terminal; the client identity authentication passing information is sent by the first server after the client identity authentication passes.
2. The method of claim 1, wherein the personal information of the attendant includes a photograph of the attendant, and the vehicle information of the attendant includes a photograph of a vehicle the attendant is driving.
3. A method for processing a financial service of going up, comprising:
receiving two-dimension code information of a client sent by a second server, wherein the two-dimension code information of the client is obtained after a service terminal scans a two-dimension code provided by a client terminal and is sent to the second server;
if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, transmitting the client identity authentication passing information to the second server, so that the second server transmits the client identity authentication passing information to the service terminal;
receiving a packet delivery list acquisition request sent by the client terminal, and returning a packet delivery list to the client terminal;
receiving first package information sent by the second server, wherein the first package information is obtained by the service terminal through scanning a code on a first package and is sent to the second server;
if the condition of the first packet corresponding to the first packet information is judged to be normal, sending a packet delivery inquiry message to the client terminal;
Receiving packet delivery confirmation information returned by the client terminal, and changing a first packet state corresponding to the first packet information;
and sending the package delivery list updating information to the client terminal so as to update the package delivery list.
4. The method of claim 3, wherein the two-dimensional code information of the customer includes a mobile phone number of the customer; correspondingly, if the two-dimensional code information of the client is judged to be known to pass the client identity authentication, the steps include:
and if the mobile phone number of the client is judged to be consistent with the mobile phone number reserved by the client, determining that the two-dimensional code information of the client passes the client identity authentication.
5. The method of claim 3, further comprising, prior to receiving a packet delivery list acquisition request sent by the client terminal and returning a packet delivery list to the client terminal:
receiving input information and locking plate information of a first package sent by the client terminal; the input information comprises a package number, and the locking plate information comprises a locking plate number;
and binding the first package with the locking piece corresponding to the locking piece information according to the package number and the locking piece number, and adding the first package into the package delivery list.
6. The method according to claim 3 or 4, further comprising:
receiving a packet receiving list acquisition request sent by the service terminal through the second server, and returning a packet receiving list to the service terminal;
receiving second package information sent by the second server, wherein the second package information is obtained by the service terminal through scanning a second package code and is sent to the second server;
if the second packet state corresponding to the second packet information is judged to be normal, sending packet receiving inquiry information to the client terminal;
receiving packet receiving confirmation information returned by the client terminal, and changing a second packet state corresponding to the second packet information;
and sending the update information of the packet receiving list to the service terminal so as to update the packet receiving list.
7. A processing device for an up financial service, comprising:
the system comprises a first receiving unit, a second receiving unit and a first server, wherein the first receiving unit is used for receiving two-dimension code information of a service person on the door, which is sent by the first server, and the two-dimension code information of the service person on the door is obtained after a client terminal scans a two-dimension code provided by a service terminal and is sent to the first server;
The acquisition unit is used for acquiring personal information and vehicle information of the door service personnel according to the two-dimensional code information of the door service personnel;
a return unit configured to return, to the first server, personal information and vehicle information of the door operator, so that the first server sends the personal information and the vehicle information of the door operator to the client terminal;
the second receiving unit is used for receiving the two-dimensional code information of the client, which is sent by the service terminal, wherein the two-dimensional code information of the client is obtained after the service terminal scans the two-dimensional code provided by the client terminal;
the first sending unit is used for sending the two-dimension code information of the client to the first server so that the first server can conduct client identity authentication according to the two-dimension code information of the client;
the third receiving unit is used for receiving the client identity authentication passing information returned by the first server and sending the client identity authentication passing information to the service terminal; the client identity authentication passing information is sent by the first server after the client identity authentication passes.
8. The apparatus of claim 7, wherein the personal information of the attendant includes a photograph of the attendant, and wherein the vehicle information of the attendant includes a photograph of a vehicle the attendant is driving.
9. A processing device for an up financial service, comprising:
a fourth receiving unit, configured to receive two-dimensional code information of a client sent by a second server, where the two-dimensional code information of the client is obtained after a service terminal scans a two-dimensional code provided by a client terminal and is sent to the second server;
the judging unit is used for sending the client identity authentication passing information to the second server after judging that the two-dimensional code information of the client passes the client identity authentication, so that the second server sends the client identity authentication passing information to the service terminal;
a fifth receiving unit, configured to receive a packet delivery list acquisition request sent by the client terminal, and return a packet delivery list to the client terminal;
a sixth receiving unit, configured to receive first packet information sent by the second server, where the first packet information is obtained by the service terminal sweeping a code of a first packet and is sent to the second server;
The second sending unit is used for sending a package delivery inquiry message to the client terminal after judging and knowing that the first package state corresponding to the first package information is normal;
the first changing unit is used for receiving packet delivery confirmation information returned by the client terminal and changing a first packet state corresponding to the first packet information;
and the third sending unit is used for sending the update information of the package delivery list to the client terminal so as to update the package delivery list.
10. The apparatus of claim 9, wherein the two-dimensional code information of the customer includes a mobile phone number of the customer; correspondingly, the judging unit is specifically configured to:
after judging that the mobile phone number of the client is consistent with the mobile phone number reserved by the client, determining that the two-dimensional code information of the client passes the client identity authentication.
11. The apparatus as recited in claim 9, further comprising:
a seventh receiving unit, configured to receive input information and locking piece information of the first packet sent by the client terminal; the input information comprises a package number, and the locking plate information comprises a locking plate number;
And the binding unit is used for binding the first package with the locking piece corresponding to the locking piece information according to the package number and the locking piece number, and adding the first package into the package delivery list.
12. The apparatus according to claim 9 or 10, further comprising:
an eighth receiving unit, configured to receive a packet receiving list acquisition request sent by the service terminal through the second server, and return a packet receiving list to the service terminal;
a ninth receiving unit, configured to receive second packet information sent by the second server, where the second packet information is obtained by the service terminal sweeping a second packet code and is sent to the second server;
a fourth sending unit, configured to send packet reception query information to the client terminal after determining that the second packet state corresponding to the second packet information is normal;
a tenth receiving unit, configured to receive packet reception acknowledgement information returned by the client terminal, and change a second packet state corresponding to the second packet information;
and the fifth sending unit is used for sending the update information of the packet receiving list to the service terminal so as to update the packet receiving list.
13. An electronic device comprising a first memory, a first processor and a first computer program stored on the first memory and executable on the first processor, characterized in that the first processor implements the method of claim 1 or 2 when executing the first computer program.
14. A computer readable storage medium having stored thereon a first computer program, characterized in that the first computer program, when executed by a first processor, implements the method of claim 1 or 2.
15. An electronic device comprising a second memory, a second processor and a second computer program stored on the second memory and executable on the second processor, characterized in that the second processor implements the method of any of claims 3 to 6 when executing the second computer program.
16. A computer readable storage medium having stored thereon a second computer program, characterized in that the second computer program, when executed by a second processor, implements the method of any of claims 3 to 6.
CN201911272305.7A 2019-12-12 2019-12-12 Processing method and device for financial service of going up Active CN111080436B (en)

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CN105809268A (en) * 2014-12-31 2016-07-27 金蝶软件(中国)有限公司 Service request processing method and system based on job dispatching
KR20160106305A (en) * 2015-03-02 2016-09-12 (주) 케이유플러스 Real-time delivery location method and location system
CN209373653U (en) * 2018-07-05 2019-09-10 成都诚至诚商务物流有限责任公司 Cigarette logistics two dimensional code delivery terminal system

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN203729695U (en) * 2014-02-13 2014-07-23 中国工商银行股份有限公司 Packet lock and packet
CN105809268A (en) * 2014-12-31 2016-07-27 金蝶软件(中国)有限公司 Service request processing method and system based on job dispatching
KR20160106305A (en) * 2015-03-02 2016-09-12 (주) 케이유플러스 Real-time delivery location method and location system
CN209373653U (en) * 2018-07-05 2019-09-10 成都诚至诚商务物流有限责任公司 Cigarette logistics two dimensional code delivery terminal system

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