CN111062677A - Emergency repair overtime automatic handling system for power supply service command center - Google Patents

Emergency repair overtime automatic handling system for power supply service command center Download PDF

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Publication number
CN111062677A
CN111062677A CN201811208536.7A CN201811208536A CN111062677A CN 111062677 A CN111062677 A CN 111062677A CN 201811208536 A CN201811208536 A CN 201811208536A CN 111062677 A CN111062677 A CN 111062677A
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China
Prior art keywords
emergency repair
emergency
overtime
early warning
module
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CN201811208536.7A
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Inventor
高淑婷
孙昕杰
吕湛
史晓宇
马鸣亮
于强强
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State Grid Corp of China SGCC
State Grid Jiangsu Electric Power Co Ltd
Nanjing Power Supply Co of State Grid Jiangsu Electric Power Co Ltd
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State Grid Corp of China SGCC
State Grid Jiangsu Electric Power Co Ltd
Nanjing Power Supply Co of State Grid Jiangsu Electric Power Co Ltd
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Application filed by State Grid Corp of China SGCC, State Grid Jiangsu Electric Power Co Ltd, Nanjing Power Supply Co of State Grid Jiangsu Electric Power Co Ltd filed Critical State Grid Corp of China SGCC
Priority to CN201811208536.7A priority Critical patent/CN111062677A/en
Publication of CN111062677A publication Critical patent/CN111062677A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06Energy or water supply

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Abstract

A power supply service command center-oriented emergency maintenance overtime automatic hastening system comprises a field operation monitoring module, an active early warning module and an automatic notification module, wherein the field operation monitoring module is used for monitoring the field operation condition in real time; the active early warning module is used for judging and early warning according to preset conditions and helping to find out emergency repair abnormal conditions in time; the automatic notification module is used for automatically notifying a plurality of emergency maintenance teams or personnel according to the alarm condition of the active early warning module. According to the invention, by acquiring the on-site emergency repair information in real time, comprehensively integrating information such as emergency repair team, emergency repair personnel, order receiving information, arrival at the site, fault handling progress and the like, real-time monitoring of the emergency repair process, overtime active early warning of key links are realized, accurate arrival is notified, the automation advantage of an information system is fully exerted, the problems of low manual monitoring and notification efficiency are solved, and the efficient development of emergency repair commands is supported.

Description

Emergency repair overtime automatic handling system for power supply service command center
Technical Field
The invention belongs to the technical field of power grids, is used for fault emergency repair supervision and handling work of a power supply service command center of a power supply enterprise, and relates to an emergency repair overtime automatic handling system for a power supply service command center.
Background
In the prior art, most commanders of a power supply service command center adopt a manual calling mode to urge the on-site emergency repair work progress with overtime risks, and the problem that notification is not timely and not in place often occurs due to the fact that fault emergency repair work is easy to intensively break out (such as storm weather) and is limited by insufficient hands of the commander center and too many emergency repair teams, and the emergency repair progress is influenced.
Disclosure of Invention
The technical problem to be solved by the invention is as follows: the fault emergency repair overtime hastening notification of the existing power system depends on a manual telephone, so that the workload is large, the notification efficiency is low, and the condition of error notification and missed notification is easy to occur when the fault emergency repair is intensively outbreak.
The technical scheme of the invention is as follows: an automatic emergency repair overtime handling system for a power supply service command center comprises a field operation monitoring module, an active early warning module and an automatic notification module,
the field operation monitoring module is used for acquiring field order receiving information, arrival field confirmation information, field fault confirmation information and work order reply information of the emergency maintenance teams and monitoring the field operation conditions of all the emergency maintenance teams in the jurisdiction in real time;
the active early warning module is used for judging and early warning according to preset conditions, and actively initiating alarms for the conditions of on-site order receiving overtime, on-site arriving overtime and work order reply overtime respectively to help find out emergency repair abnormal conditions in time;
the automatic notification module is used for automatically notifying a plurality of emergency maintenance teams or personnel according to the alarm condition of the active early warning module, and the notification means comprises short message group sending and automatic calling.
Further, the automatic notification module comprises a programmable voice call terminal and a short message platform, and after the system judges the early warning, the system respectively triggers the voice call and the short message notification according to the preset event level:
for the emergency events of overtime on-site order taking and overtime on site arrival, triggering the voice call terminal to automatically and continuously initiate voice call information to the emergency repair personnel, and prompting the emergency repair personnel to receive emergency repair tasks and arrive at the site as soon as possible;
and for the non-emergency condition that the work order response is overtime, triggering a short message platform, sending work order information to emergency repair personnel in a short message notification mode, and supervising and urging the emergency repair personnel to respond as soon as possible.
The invention provides an emergency repair overtime automatic hastening system facing a power supply service command center, which can realize real-time monitoring of an emergency repair process, overtime active early warning of key links and accurate notification to people by acquiring on-site emergency repair information in real time and comprehensively integrating information of emergency repair teams, emergency repair personnel, order receiving information, arrival at the site, fault handling progress and the like.
Drawings
FIG. 1 is a schematic block diagram of the system of the present invention.
Fig. 2 is a schematic diagram of a hardware structure of the automatic notification module according to the present invention.
Detailed Description
As shown in fig. 1, the invention provides a power supply service command center-oriented automatic emergency repair timeout hastening system, which comprises modules for field operation monitoring, active early warning, automatic notification and the like.
The field operation monitoring module realizes real-time monitoring of field operation conditions of all emergency maintenance teams in the jurisdiction by collecting field order receiving, arrival field confirmation, field fault confirmation and work order reply information of the emergency maintenance teams.
The active early warning module is used for actively giving an alarm for the situation that the order receiving on site is overtime, the arriving on site is overtime, the work order is replied to be overtime and the like by commanders, and helping the commanders to find the emergency repair overtime situation in time.
The automatic notification module realizes automatic notification for a plurality of emergency maintenance teams and personnel through technical means such as short message group sending, automatic calling and the like according to the alarm condition of the active early warning module.
The on-site fault confirmation information can be used for checking the monitoring and emergency repair content and the dispatching emergency repair order of the power supply service command center, and the supervision on the emergency repair condition is completed.
The specific working process of the system comprises the following steps:
the method comprises the following steps: the method comprises the steps of establishing an information interaction channel between an emergency repair mobile operation terminal and a main station end service system, wherein the emergency repair mobile operation terminal can be an intelligent mobile terminal such as a smart phone or a tablet computer, the main station end service system is a server where the emergency repair timeout automatic handling system is located, the emergency repair mobile operation terminal is used for realizing on-site order receiving, on-site confirmation and real-time reporting of work order reply information of emergency repair personnel, and the main station end service system collects the information and is integrated with an electric power production management system to realize real-time monitoring of on-site operation.
Step two: on the basis of on-site operation real-time monitoring, the timeliness requirement of fault first-aid repair work is combined, an alarm is initiatively sent to the fault first-aid repair work with delay risk, and a power supply service command center commander is reminded to pay attention to the fault first-aid repair work in time. And active early warning is initiated aiming at several key links of on-site order receiving, on-site confirmation and work order replying.
Step three: the automatic notification module integrates a voice call terminal and a short message platform respectively. After monitoring the early warning, the system can respectively trigger voice calling and short message notification according to different event grades, and automatically remind emergency repair personnel.
Specifically, as shown in fig. 2, the automatic notification module of the present invention integrates a programmable voice call terminal and a short message platform, respectively.
After monitoring the early warning, the system can respectively trigger voice call and short message notification according to different event grades.
The emergency call terminal triggers the voice call terminal for emergency events such as on-site order taking, on-site overtime arrival and the like, voice call information is automatically sent to the emergency repair personnel through the voice call terminal, and the programmable voice call terminal can set information such as voice for reminding in advance through programming to remind the emergency repair personnel to receive emergency repair tasks and reach the site as soon as possible.
And for the non-emergency event of the work order reply type, triggering a short message platform, sending work order information to emergency repair personnel in a short message notification mode, and supervising and urging to reply as soon as possible.

Claims (2)

1. An automatic emergency repair overtime handling system for a power supply service command center is characterized by comprising a field operation monitoring module, an active early warning module and an automatic notification module,
the field operation monitoring module is used for acquiring field order receiving information, arrival field confirmation information, field fault confirmation information and work order reply information of the emergency maintenance teams and monitoring the field operation conditions of all the emergency maintenance teams in the jurisdiction in real time;
the active early warning module is used for judging and early warning according to preset conditions, and actively initiating alarms for the conditions of on-site order receiving overtime, on-site arriving overtime and work order reply overtime respectively to help find out emergency repair abnormal conditions in time;
the automatic notification module is used for automatically notifying a plurality of emergency maintenance teams or personnel according to the alarm condition of the active early warning module, and the notification means comprises short message group sending and automatic calling.
2. The power supply service command center-oriented emergency repair timeout automatic hastening system as claimed in claim 1, wherein the automatic notification module comprises a programmable voice call terminal and a short message platform, and after the system judges the early warning, the system respectively triggers a voice call and a short message notification according to a preset event grade:
for the emergency events of overtime on-site order taking and overtime on site arrival, triggering the voice call terminal to automatically and continuously initiate voice call information to the emergency repair personnel, and prompting the emergency repair personnel to receive emergency repair tasks and arrive at the site as soon as possible;
and for the non-emergency condition that the work order response is overtime, triggering a short message platform, sending work order information to emergency repair personnel in a short message notification mode, and supervising and urging the emergency repair personnel to respond as soon as possible.
CN201811208536.7A 2018-10-17 2018-10-17 Emergency repair overtime automatic handling system for power supply service command center Pending CN111062677A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201811208536.7A CN111062677A (en) 2018-10-17 2018-10-17 Emergency repair overtime automatic handling system for power supply service command center

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Application Number Priority Date Filing Date Title
CN201811208536.7A CN111062677A (en) 2018-10-17 2018-10-17 Emergency repair overtime automatic handling system for power supply service command center

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CN111062677A true CN111062677A (en) 2020-04-24

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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111667076A (en) * 2020-05-18 2020-09-15 深圳供电局有限公司 Tracking method for processing power failure fault
CN112132295A (en) * 2020-09-02 2020-12-25 曹鹏 Distribution network fault emergency repair command voice calling device
CN112738347A (en) * 2020-12-10 2021-04-30 南方电网数字电网研究院有限公司 Information safety operation monitoring and early warning calling system
CN112884609A (en) * 2021-03-19 2021-06-01 国网广元供电公司 Intelligent voice handling system based on power supply service command system
CN114401314A (en) * 2021-12-30 2022-04-26 苏州中科先进技术研究院有限公司 Data information commanding and scheduling method and system based on Internet

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080304630A1 (en) * 2006-09-11 2008-12-11 Brandon Nguyen Automatic emergency call notification to pre-designated personal emergency contacts
CN105809329A (en) * 2016-02-29 2016-07-27 江苏省电力公司张家港市供电公司 Electric power call first-aid repair system and work order receiving apparatus
CN106055687A (en) * 2016-06-06 2016-10-26 青岛杰奥斯智能科技有限公司 Method for emergency treatment of subway emergency event
CN106682826A (en) * 2016-12-22 2017-05-17 海南电网有限责任公司 Emergency repair command platform for distribution network

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080304630A1 (en) * 2006-09-11 2008-12-11 Brandon Nguyen Automatic emergency call notification to pre-designated personal emergency contacts
CN105809329A (en) * 2016-02-29 2016-07-27 江苏省电力公司张家港市供电公司 Electric power call first-aid repair system and work order receiving apparatus
CN106055687A (en) * 2016-06-06 2016-10-26 青岛杰奥斯智能科技有限公司 Method for emergency treatment of subway emergency event
CN106682826A (en) * 2016-12-22 2017-05-17 海南电网有限责任公司 Emergency repair command platform for distribution network

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111667076A (en) * 2020-05-18 2020-09-15 深圳供电局有限公司 Tracking method for processing power failure fault
CN112132295A (en) * 2020-09-02 2020-12-25 曹鹏 Distribution network fault emergency repair command voice calling device
CN112738347A (en) * 2020-12-10 2021-04-30 南方电网数字电网研究院有限公司 Information safety operation monitoring and early warning calling system
CN112884609A (en) * 2021-03-19 2021-06-01 国网广元供电公司 Intelligent voice handling system based on power supply service command system
CN114401314A (en) * 2021-12-30 2022-04-26 苏州中科先进技术研究院有限公司 Data information commanding and scheduling method and system based on Internet

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Application publication date: 20200424