CN110941558B - Intelligent office remote operation and maintenance method and system - Google Patents
Intelligent office remote operation and maintenance method and system Download PDFInfo
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- CN110941558B CN110941558B CN201911181241.XA CN201911181241A CN110941558B CN 110941558 B CN110941558 B CN 110941558B CN 201911181241 A CN201911181241 A CN 201911181241A CN 110941558 B CN110941558 B CN 110941558B
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Abstract
The invention provides a method and a system for intelligent office remote operation and maintenance, wherein the method comprises the following steps: the operation and maintenance data of the internet of things equipment in the office internet of things are obtained through different data obtaining modes, and the different data obtaining modes at least comprise: the operation and maintenance management system has the advantages that the crawler data are collected through a crawler tool, the diagnosis data are collected through an office Internet of things industry tool, the online data are collected through key nodes in real time, format conversion is carried out on the operation and maintenance data, operation and maintenance standard format data are generated, an office Internet of things operation and maintenance strategy is generated according to the operation and maintenance standard format data and a preset decision strategy library, operation and maintenance adjustment is carried out on the office Internet of things and/or an Internet of things device according to the operation and maintenance strategy of the office Internet of things, the operation and maintenance of the office Internet of things devices of different clients and different places can be carried out at the same time, faults can be comprehensively and quickly checked, real-time decisions are made through the cloud operation and maintenance decision platform and the decision strategy library, accurate remote operation and maintenance are carried out on the faults.
Description
Technical Field
The invention relates to the technical field of computer application, in particular to an intelligent office remote operation and maintenance method and system.
Background
The rapid development of computer network technology brings huge social changes, and influences various fields such as work and life of people. With the vigorous development of intelligent office and intelligent park services, a large number of internet of things devices and wireless network devices are applied to the services.
The operation and maintenance system of the current small and medium-sized enterprises is mainly based on single-chip microcomputer acquisition and display, system data are generally inspected regularly through manual work, manual meter reading and statistics are gathered, and the accuracy and the real-time performance of the data cannot be guaranteed under the conditions. In case wisdom office system breaks down, also hardly gather the original data that the problem produced after the maintenance personal arrives the scene, can't investigate the trouble fast, in time carries out the fault repair.
Disclosure of Invention
Therefore, the technical problem to be solved by the present invention is to overcome the defect that the operation and maintenance cannot be performed timely in the prior art, and thereby provide a method and a system for intelligent office remote operation and maintenance.
Therefore, the invention adopts the following technical scheme:
according to a first aspect, an embodiment of the present invention provides an intelligent office remote operation and maintenance method, including the following steps: the operation and maintenance data of the internet of things equipment in the office internet of things are acquired through different data acquisition modes, wherein the different data acquisition modes at least comprise: the method comprises the steps of collecting crawler data through a crawler tool, collecting diagnosis data through an office Internet of things industry tool, and collecting online data through key nodes in real time; carrying out format conversion on the operation and maintenance data to generate operation and maintenance standard format data; generating an operation and maintenance strategy of the office Internet of things according to the operation and maintenance standard format data and a preset decision strategy library; and carrying out operation and maintenance adjustment on the office Internet of things and/or the Internet of things equipment according to the operation and maintenance strategy of the office Internet of things.
With reference to the first aspect, in a first implementation manner of the first aspect, the decision policy library is constructed by: acquiring historical operation and maintenance data of the Internet of things equipment in the office Internet of things and an operation and maintenance strategy corresponding to the historical operation and maintenance data; training a preset neural network model according to the historical operation and maintenance data and the operation and maintenance strategy to generate an office operation and maintenance strategy model; and constructing the decision strategy library according to the various office operation and maintenance strategy models and the corresponding historical operation and maintenance data and operation and maintenance strategies.
With reference to the first embodiment of the first aspect, in a second embodiment of the first aspect, the method further includes: and storing the operation and maintenance standard format data into an operation and maintenance database, wherein the operation and maintenance database also stores the historical operation and maintenance data.
With reference to the first aspect, in a third implementation manner of the first aspect, the generating an operation and maintenance policy of an office internet of things according to the operation and maintenance standard format data and a preset decision policy library includes: performing equipment measurement and network measurement on the operation and maintenance standard format data to obtain equipment measurement data and network measurement data; performing policy measurement according to the equipment measurement data and the network measurement data to obtain policy measurement data; and generating the operation and maintenance strategy of the office Internet of things according to the strategy measurement data and the decision strategy library.
With reference to the third implementation manner of the first aspect, in a fourth implementation manner of the first aspect, the performing device measurement on the operation and maintenance standard format data includes: and dividing the real-time status of the operation and maintenance equipment into four levels of fault, alarm, prompt and health according to the operation and maintenance standard format data.
With reference to the fourth implementation manner of the first aspect, in a fifth implementation manner of the first aspect, the performing network measurement on the operation and maintenance standard format data includes: and dividing the real-time network status of the office Internet of things into four grades of high quality, good quality, congestion and failure according to the operation and maintenance standard format data.
With reference to the fifth implementation manner of the first aspect, in a sixth implementation manner of the first aspect, the performing policy measurement according to the device metric data and the network metric data includes: and performing strategy adjustment in one of three modes of parameter optimization, alarm and on-site operation and maintenance according to the levels of the real-time conditions of the operation and maintenance equipment and the office Internet of things network, and generating corresponding strategy measurement data.
According to a second aspect, an embodiment of the present invention provides an intelligent office remote operation and maintenance system, including: the acquisition module is used for acquiring operation and maintenance data of the Internet of things equipment in the office through different data acquisition modes, wherein the different data acquisition modes at least comprise: the method comprises the steps of collecting crawler data through a crawler tool, collecting diagnosis data through an office Internet of things industry tool, and collecting online data through key nodes in real time; the conversion module is used for carrying out format conversion on the operation and maintenance data to generate operation and maintenance standard format data; the decision module is used for generating an operation and maintenance strategy of the office Internet of things according to the operation and maintenance standard format data and a preset decision strategy library; and the execution module is used for carrying out operation and maintenance adjustment on the office Internet of things and/or the Internet of things equipment according to the operation and maintenance strategy of the office Internet of things.
According to a third aspect, an embodiment of the present invention provides a computer device, including: at least one processor and a memory communicatively connected to the at least one processor, wherein the memory stores instructions executable by the at least one processor, and the processor executes the instructions to perform the steps of the intelligent office remote operation and maintenance method according to any one of the first aspect or the first aspect.
According to a fourth aspect, an embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps of the method for intelligent office remote operation and maintenance according to the first aspect or any one of the embodiments of the first aspect.
The technical scheme of the invention has the following beneficial effects:
the embodiment of the invention provides an intelligent office remote operation and maintenance method and system, wherein the method comprises the following steps: the operation and maintenance data of the internet of things equipment in the office internet of things are acquired through different data acquisition modes, wherein the different data acquisition modes at least comprise: the operation and maintenance management system has the advantages that the crawler data are collected through a crawler tool, the diagnosis data are collected through an office Internet of things industry tool, the online data are collected through key nodes in real time, format conversion is carried out on the operation and maintenance data, operation and maintenance standard format data are generated, an office Internet of things operation and maintenance strategy is generated according to the operation and maintenance standard format data and a preset decision strategy library, operation and maintenance adjustment is carried out on the office Internet of things and/or an Internet of things device according to the operation and maintenance strategy of the office Internet of things, the operation and maintenance of the office Internet of things devices of different clients and different places can be carried out at the same time, faults can be comprehensively and quickly checked, real-time decisions are made through the cloud operation and maintenance decision platform and the decision strategy library, accurate remote operation and maintenance are carried out on the faults.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and other drawings can be obtained by those skilled in the art without creative efforts.
FIG. 1 is a flowchart illustrating an example of a method for intelligent office remote operation and maintenance according to an embodiment of the present invention;
FIG. 2 is a schematic block diagram illustrating an example of a method for intelligent office remote operation and maintenance according to an embodiment of the present invention;
FIG. 3 is a schematic block diagram of a metrology device of an exemplary intelligent office remote operation and maintenance system according to an embodiment of the present invention;
FIG. 4 is a flowchart illustrating an exemplary intelligent office remote operation and maintenance system according to an embodiment of the present invention;
fig. 5 is a schematic diagram of a hardware structure of a computer device according to an embodiment of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the accompanying drawings, and it should be understood that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In addition, the technical features involved in the different embodiments of the present invention described below may be combined with each other as long as they do not conflict with each other.
Example 1
The embodiment of the invention provides an intelligent office remote operation and maintenance method, as shown in fig. 1, comprising the following steps:
step S1: the operation and maintenance data of the internet of things equipment in the office internet of things are obtained through different data obtaining modes, and the different data obtaining modes at least comprise: the method comprises the steps of collecting crawler data through a crawler tool, collecting diagnosis data through an office Internet of things industry tool, and collecting online data through key nodes in real time.
In this embodiment, as shown in fig. 2, the intelligent office remote operation and maintenance system may first initialize to debug an initial environment of data acquisition, and then execute step S1, acquire operation and maintenance data of the internet of things equipment in the office internet of things by using different data acquisition manners, for example, acquire crawler data by using a crawler tool, where the crawler tool is disposed at an edge computing node of a customer office internet of things network center, optionally, in this embodiment, the crawler tool is deployed at an anchor point, and the acquired crawler data includes a regularly acquired state of the internet of things equipment, an office network state, an internet of things capacity test, and the like; in addition, diagnostic data can be acquired through an office Internet of things industry tool, the diagnostic data comprises an Internet of things equipment state, an office network state and the like which are acquired as required, wherein the Internet of things network state comprises information such as a physical state, time delay and a signaling arrival rate, the office Internet of things industry tool can comprise a terminal APP, and when the door of the entrance guard cannot be opened, a client can acquire signals and interference information of the whole office network through a WiFi sniffing APP and report the signals and the interference information to a cloud operation and maintenance decision platform; in addition, online data can be acquired in real time through key nodes, the online data comprises an internet of things gateway, an internet of things device, internet of things saturation, wireless resources and the like, the online data is initiated by the key nodes such as the internet of things gateway and a controller, and the cloud operation and maintenance decision platform actively acquires or actively informs the cloud operation and maintenance decision platform of the information by the key nodes.
Step S2: and carrying out format conversion on the operation and maintenance data to generate operation and maintenance standard format data.
In the operation and maintenance data acquisition process, the acquired data comprises crawler data, diagnosis data and online data, the three data comprise information such as wireless resources, counterfeit devices, wireless loads, wireless equipment states, terminal access delay, equipment offline rates, signaling arrival rates and physical states of Internet of things equipment, the data acquired in different modes are rich in sources and are not uniform in format, the data need to be converted into operation and maintenance standard format data which can be identified by a cloud platform operation and maintenance system, and the acquisition, analysis and processing of a cloud operation and maintenance decision platform are facilitated.
In addition, in some embodiments of the present invention, the operation and maintenance standard format data may be stored in the operation and maintenance database, and when information included in the next collected data is the same as information included in the operation and maintenance standard format data, the corresponding operation and maintenance standard format data may be directly called in the operation and maintenance database and sent to the cloud operation and maintenance decision platform.
Step S3: and generating an operation and maintenance strategy of the office Internet of things according to the operation and maintenance standard format data and a preset decision strategy library.
And the cloud operation and maintenance decision platform analyzes and processes the operation and maintenance standard format data and generates an operation and maintenance strategy of the office Internet of things based on the operation and maintenance standard format data and a preset decision strategy library. The preset decision strategy library can be constructed through the following processes: the method comprises the steps of obtaining historical operation and maintenance data of the internet of things equipment in the office internet of things and operation and maintenance strategies corresponding to the historical operation and maintenance data, training a preset neural network model according to the historical operation and maintenance data and the operation and maintenance strategies, generating an office operation and maintenance strategy model, and constructing a decision strategy library according to various office operation and maintenance strategy models, historical operation and maintenance data corresponding to the office operation and maintenance strategy models and the operation and maintenance strategies. The method comprises the steps of carrying out equipment measurement and network measurement on operation and maintenance standard format data to obtain equipment measurement data and network measurement data, carrying out strategy measurement according to the equipment measurement data and the network measurement data to obtain strategy measurement data, and generating an operation and maintenance strategy of the office Internet of things according to the strategy measurement data and a decision strategy library.
In specific implementation, the above process may be implemented by a measurement device, as shown in fig. 3, the measurement device includes an equipment measurement module, a network measurement module, and a policy measurement module, the cooperation device includes a cloud operation and maintenance decision platform, an application program, and an anchor point, the policy device includes a field policy module, an tuning policy module, and an alarm policy module, the operation and maintenance data is collected by the application program and the anchor point, the operation and maintenance data is converted into operation and maintenance standard format data by an operation and maintenance database, the operation and maintenance standard format data is subjected to equipment measurement, network measurement, and policy measurement by the measurement device, and the measurement device is deployed in equipment and containers such as the application program, the anchor point, an internet of things device, and an internet of things gateway. Compared with the prior deployment mode, the deployment mode has larger change, the operation and maintenance of the prior office internet-of-things equipment needs to deploy management software respectively aiming at different types of internet-of-things devices, and deploy a set of network management software to monitor all network element equipment simultaneously, in the embodiment, measurement software can be deployed on an application program of a client according to the requirement of the client, or a low-cost anchor point device is specially configured for the client, meanwhile, a cloud operation and maintenance strategy platform can also be in seamless butt joint with an internet-of-things gateway, the real-time condition of the operation and maintenance equipment is divided into four grades of fault, alarm, reminding and health according to the operation and maintenance standard format data, the real-time condition of the internet-of-things is divided into four grades of high quality, good, congestion and fault, and strategy adjustment of one of three modes of parameter optimization, alarm and field operation and maintenance is made according to the grades of the real-time condition, the measurement device feeds the strategy measurement data back to the cloud operation and maintenance platform, and the cloud operation and maintenance platform calls a strategy model in one of three modes, namely a parameter strategy, an alarm strategy and a field strategy, corresponding to the strategy measurement data in the decision strategy library. When the strategy model corresponding to the operation and maintenance standard format data does not exist, the decision strategy library can perform self-adaptive learning, and the neural network model is adjusted according to the historical operation and maintenance data, the operation and maintenance strategy and the operation and maintenance standard format data to establish a higher-dimensional optimization model.
Step S4: and carrying out operation and maintenance adjustment on the office Internet of things and/or the Internet of things equipment according to the operation and maintenance strategy of the office Internet of things.
The cloud operation and maintenance decision platform performs operation and maintenance adjustment according to the operation and maintenance policy of the office internet of things generated by the decision policy library, as shown in fig. 2, the operation and maintenance adjustment mainly includes: parameter adjustment, alarm and field obstacle elimination. Specifically, when the cloud operation and maintenance decision platform executes a parameter adjustment strategy, the intelligent office parameters are optimized, when the cloud operation and maintenance decision platform executes a warning strategy, abnormal conditions are warned in the modes of short messages, mails and the like, and when the cloud operation and maintenance decision platform executes a field strategy, operation and maintenance personnel are notified and historical diagnosis data are provided, so that the operation and maintenance personnel can timely drive to the field for troubleshooting and maintenance. For example, when the system is applied to an office environment, the intelligent office remote operation and maintenance system can adjust the opening degree of the curtain of the office according to the time interval, the light sensitivity, the temperature and the humidity, and the like, in the morning, the intelligent office remote operation and maintenance system can open the curtain according to the light sensitivity and the temperature and the humidity preset by the user, the sunlight is too strong at noon, the temperature of the office rises, when the light sensitivity and the temperature and humidity exceed the preset range of the user, the cloud operation and maintenance decision platform calls a parameter tuning model of the decision strategy library to inform an anchor point, the anchor point initiates local strategy issuing, optimizes the parameters of the internet of things and adjusts the opening degree of the curtain of the office, when the motor for adjusting the curtain of the office cannot normally rotate, the cloud operation and maintenance decision platform calls the field strategy in the strategy decision library, the strategy can be directly issued to operation and maintenance personnel, and the operation and maintenance personnel can timely drive to the site for troubleshooting and maintenance after receiving the indication. When the air conditioners in the offices are opened too much, the power consumption is too large, the cloud operation and maintenance decision platform calls the warning strategies in the strategy decision library, the warning is given through short messages, mails and the like, the warning can also be an APP, and managers directly close the air conditioners in a part of the offices on the APP.
The embodiment provides a remote operation and maintenance method for intelligent office, crawler data are collected through a crawler tool, diagnosis data are collected through an industry tool of the office Internet of things, online data are collected through key nodes in real time, the source of the operation and maintenance data is rich, a crawler data station examines the whole intelligent office network at a neutral angle, the online data fully utilizes data of an equipment side, the diagnosis data fully utilizes various application programs to collect refined data, and a decision strategy library can be enriched by means of the data; the operation and maintenance data are measured through a measuring device, office internet of things equipment of different clients and different places can be operated and maintained at the same time, convenience brought by calculation is fully utilized, and cloud operation and maintenance service is provided for the clients at the same time; the cloud operation and maintenance decision platform carries out operation and maintenance adjustment according to an office Internet of things operation and maintenance strategy generated by the decision strategy library, intelligent office parameters are optimized through the parameter adjustment strategy, the use experience of a user is greatly improved, abnormal conditions are alarmed in the modes of short messages, mails and the like through the warning strategy, the client can conveniently know network states and pressures, preparation is made for capacity expansion, historical diagnosis data are provided through a field strategy, the office network problems of the client are comprehensively checked, and the labor cost of field troubleshooting is greatly reduced.
Example 2
The present embodiment provides an intelligent office remote operation and maintenance system, as shown in fig. 4, including:
the acquisition module 1 is used for acquiring operation and maintenance data of the internet of things equipment in the office internet of things through different data acquisition modes, wherein the different data acquisition modes at least comprise: the crawler data are collected through the crawler tool, the diagnosis data are collected through the office internet of things industry tool, and the online data are collected through the key nodes in real time, and the detailed contents can be referred to the related description of step S1 in any method embodiment, and are not described herein again.
The conversion module 2 is configured to perform format conversion on the operation and maintenance data to generate operation and maintenance standard format data, and details can be referred to related description of step S2 in any method embodiment described above, and are not described herein again.
The decision module 3 is configured to generate an operation and maintenance policy of the office internet of things according to the operation and maintenance standard format data and a preset decision policy library, and details can be referred to related description of step S3 in any of the above method embodiments, and are not described herein again.
The execution module 4 is configured to perform operation and maintenance adjustment on the office internet of things and/or the internet of things device according to the operation and maintenance policy of the office internet of things, and details can be referred to related description of step S4 in any method embodiment and are not described herein again.
The embodiment provides a smart office remote operation and maintenance system, which comprises an acquisition module, a conversion module, a decision module and an execution module, wherein operation and maintenance data of an internet of things equipment in an office internet of things are acquired through different data acquisition modes, format conversion is performed on the operation and maintenance data to generate operation and maintenance standard format data, an operation and maintenance strategy of the office internet of things is generated according to the operation and maintenance standard format data and a preset decision strategy library, operation and maintenance of the office internet of things and/or the internet of things equipment is adjusted according to the operation and maintenance strategy of the office internet of things, office internet of things equipment of different clients and different places can be operated and maintained simultaneously, faults are comprehensively and quickly checked according to historical data, real-time decisions are made through a cloud operation and maintenance decision platform and a decision strategy library, accurate remote operation and maintenance are performed on the faults on site, operation and maintenance efficiency is improved, and labor cost of operation and maintenance is.
Example 3
An embodiment of the present invention provides a computer-readable storage medium, including: at least one processor and a memory communicatively coupled to the at least one processor, wherein the memory stores instructions executable by the at least one processor, and the processor implements the steps of the method of embodiment 1 when executing the instructions. The computer readable storage medium is also stored with crawler data, diagnosis data, online data, operation and maintenance standard format data, historical operation and maintenance data, operation and maintenance strategies and the like. The storage medium may be a magnetic Disk, an optical Disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a Flash Memory (Flash Memory), a Hard Disk (Hard Disk Drive, HDD), a Solid-State Drive (SSD), or the like; the storage medium may also comprise a combination of memories of the kind described above.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware related to instructions of a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM), a Random Access Memory (RAM), or the like.
Example 4
The embodiment of the invention provides computer equipment. As shown in fig. 5, the apparatus includes a memory 520, a processor 510, and a computer program stored in the memory 520 and executable on the processor 510, and the processor 510 executes the computer program to implement the steps of the method in embodiment 1.
Fig. 5 is a schematic diagram of a hardware structure of a server for performing a processing method for list item operations according to an embodiment of the present invention, as shown in fig. 5, the server includes one or more processors 510 and a memory 520, where one processor 510 is taken as an example in fig. 5.
The server executing the processing method of the list item operation may further include: an input device 530 and an output device 540.
The processor 510, the memory 520, the input device 530, and the output device 540 may be connected by a bus or other means, and the bus connection is exemplified in fig. 5.
It should be understood that the above examples are only for clarity of illustration and are not intended to limit the embodiments. Other variations and modifications will be apparent to persons skilled in the art in light of the above description. And are neither required nor exhaustive of all embodiments. And obvious variations or modifications therefrom are within the scope of the invention.
Claims (6)
1. An intelligent office remote operation and maintenance method is characterized by comprising the following steps:
the operation and maintenance data of the internet of things equipment in the office internet of things are acquired through different data acquisition modes, wherein the different data acquisition modes comprise: the method comprises the steps of collecting crawler data through a crawler tool, collecting diagnosis data through an office Internet of things industry tool, and collecting online data through key nodes in real time;
carrying out format conversion on the operation and maintenance data to generate operation and maintenance standard format data;
generating an office Internet of things operation and maintenance strategy according to the operation and maintenance standard format data and a preset decision strategy library, and performing equipment measurement, network measurement and strategy measurement on the operation and maintenance standard format data through a measurement device, wherein the measurement device is deployed in an application program, an anchor point, an Internet of things device, Internet of things gateway equipment and a container, and comprises the following steps:
performing device measurement and network measurement on the operation and maintenance standard format data to obtain device measurement data and network measurement data, including: dividing the real-time status of the operation and maintenance equipment into four levels of fault, alarm, reminding and health according to the operation and maintenance standard format data; dividing the real-time network status of the office Internet of things into four grades of high quality, good quality, congestion and failure according to the operation and maintenance standard format data;
performing policy measurement according to the device measurement data and the network measurement data to obtain policy measurement data, including: according to the levels of the real-time conditions of the operation and maintenance equipment and the office Internet of things network, strategy adjustment in one of three modes of parameter optimization, alarm and field operation and maintenance is carried out, and corresponding strategy measurement data are generated; the measurement device feeds strategy measurement data back to the cloud operation and maintenance platform, and the cloud operation and maintenance platform calls a strategy model in one of three modes, namely a parameter strategy, an alarm strategy and a field strategy, corresponding to the strategy measurement data in a decision strategy library to generate the operation and maintenance strategy of the office Internet of things;
and carrying out operation and maintenance adjustment on the office Internet of things and/or the Internet of things equipment according to the operation and maintenance strategy of the office Internet of things.
2. The intelligent office remote operation and maintenance method according to claim 1, wherein the decision strategy library is constructed by the following steps:
acquiring historical operation and maintenance data of the Internet of things equipment in the office Internet of things and an operation and maintenance strategy corresponding to the historical operation and maintenance data;
training a preset neural network model according to the historical operation and maintenance data and the operation and maintenance strategy to generate an office operation and maintenance strategy model;
and constructing the decision strategy library according to the various office operation and maintenance strategy models and the corresponding historical operation and maintenance data and operation and maintenance strategies.
3. The intelligent office remote operation and maintenance method according to claim 2, further comprising:
and storing the operation and maintenance standard format data into an operation and maintenance database, wherein the operation and maintenance database also stores the historical operation and maintenance data.
4. The utility model provides a long-range fortune dimension system of wisdom official working which characterized in that includes:
the acquisition module is used for acquiring operation and maintenance data of the Internet of things equipment in the office through different data acquisition modes, wherein the different data acquisition modes comprise: the method comprises the steps of collecting crawler data through a crawler tool, collecting diagnosis data through an office Internet of things industry tool, and collecting online data through key nodes in real time;
the conversion module is used for carrying out format conversion on the operation and maintenance data to generate operation and maintenance standard format data;
the decision module is used for generating an operation and maintenance strategy of the office internet of things according to the operation and maintenance standard format data and a preset decision strategy library, and performing equipment measurement, network measurement and strategy measurement on the operation and maintenance standard format data through a measurement device, wherein the measurement device is deployed in an application program, an anchor point, an internet of things device, an internet of things gateway device and a container, and comprises:
performing device measurement and network measurement on the operation and maintenance standard format data to obtain device measurement data and network measurement data, including: dividing the real-time status of the operation and maintenance equipment into four levels of fault, alarm, reminding and health according to the operation and maintenance standard format data; dividing the real-time network status of the office Internet of things into four grades of high quality, good quality, congestion and failure according to the operation and maintenance standard format data;
performing policy measurement according to the device measurement data and the network measurement data to obtain policy measurement data, including: according to the levels of the real-time conditions of the operation and maintenance equipment and the office Internet of things network, strategy adjustment in one of three modes of parameter optimization, alarm and field operation and maintenance is carried out, and corresponding strategy measurement data are generated; generating the operation and maintenance strategy of the office Internet of things according to the strategy measurement data and a decision strategy library;
and the execution module is used for carrying out operation and maintenance adjustment on the office Internet of things and/or the Internet of things equipment according to the operation and maintenance strategy of the office Internet of things.
5. A computer device, comprising: at least one processor and a memory communicatively coupled to the at least one processor, wherein the memory stores instructions executable by the at least one processor, and the processor executes the instructions to perform the intelligent office remote operation and maintenance method according to any one of claims 1-3.
6. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the method of intelligent office remote operation and maintenance according to any one of claims 1 to 3.
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