CN110874745A - Bill return management system - Google Patents
Bill return management system Download PDFInfo
- Publication number
- CN110874745A CN110874745A CN201810972714.7A CN201810972714A CN110874745A CN 110874745 A CN110874745 A CN 110874745A CN 201810972714 A CN201810972714 A CN 201810972714A CN 110874745 A CN110874745 A CN 110874745A
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- Prior art keywords
- order
- receipt
- commodity
- refund
- refunding
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- 238000012550 audit Methods 0.000 claims abstract description 15
- 238000011156 evaluation Methods 0.000 claims abstract description 13
- 238000007726 management method Methods 0.000 claims abstract description 10
- 238000012552 review Methods 0.000 claims description 3
- 238000000034 method Methods 0.000 abstract description 7
- 238000004364 calculation method Methods 0.000 abstract description 3
- 238000011161 development Methods 0.000 description 4
- 238000012384 transportation and delivery Methods 0.000 description 2
- 238000012795 verification Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000001914 filtration Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Abstract
The invention discloses a receipt return management system, which comprises the following steps: s1: a front-end user or an operator creates a return order and enters an order evaluation system for preliminary evaluation; s2: entering the order into an auditing database after the order is qualified through preliminary evaluation, and passing manual auditing; s3: if the audit does not pass the refuge receipt, entering a receipt return flow if the audit passes, generating a system receipt, and importing a form by a warehouse manager; s4: and calculating the profit and loss through the system after generating the refund, and sending the refund to the financial system for refunding. The system for the receipt refunding process is arranged in the e-commerce system, the goods subjected to the receipt refunding are judged, audited and fed back, storage and calculation are realized through the database, the refunding form is finally generated through the financial system for refunding, all manual operations are not needed, and the e-commerce is guaranteed to a certain extent after sale.
Description
Technical Field
The invention relates to the field of online shopping systems, in particular to a receipt return management system.
Background
With the rapid development of network technology, the traditional trade is undergoing a revolution fully advancing towards the e-commerce, the e-commerce increasingly shows huge market value and development potential, and is widely applied to various industries, the e-commerce platform is diversified, the transaction scale is huge, a large comprehensive service seller is in batch emergence, the industrial chain is more refined and perfect in division of labor, and the e-commerce ERP system gradually forms the characteristic of clear functional requirements. Whether the system can support the normal development of the large-scale e-commerce business of large-brand enterprises and the cross-platform and cross-product comprehensive service large-seller e-commerce business is the embodiment of the adaptability, the technical level and the competitiveness of a set of e-commerce ERP system, and the e-commerce ERP system is gradually mature along with the fire-heat development of e-commerce and is continuously optimized in an iterative manner, so that a unique functional requirement is formed. After entering a receipt returning program, an online shopping system in the prior art firstly carries out manual examination, then requires a user to send back commodities and finally feeds back information and refunds, and both the examination and the refunds need manual operation and realization, so that omission or errors are easily caused, the receipt returning process is increased, and both parties are inconvenient. Therefore, improvements in the prior art are needed.
Disclosure of Invention
In order to overcome the defects of the prior art, a receipt refunding management system is provided, which helps an e-commerce system to refund and check stocks in the receipt refunding process of a user, so that the e-commerce is guaranteed to a certain extent after sale.
In order to achieve the above object, the present invention provides an invoice refunding management system, which comprises the following steps:
s1: a front-end user or an operator creates a return order and enters an order evaluation system for preliminary evaluation;
s2: entering the order into an auditing database after the order is qualified through preliminary evaluation, and passing manual auditing;
s3: if the audit does not pass the refuge receipt, entering a receipt return flow if the audit passes, generating a system receipt, and importing a form by a warehouse manager;
s4: and calculating the profit and loss through the system after generating the refund, and sending the refund to the financial system for refunding.
In a further improvement, after the manual review in step S2, the system determines whether the order status is payment success, such as the payment success is remarked at the front end after the order is recorded by the customer service, and the payment is classified and recorded.
In a further improvement, if the system determines that the order status has been delivered, a merchandise return request is sent to the user.
The further improvement is that after a commodity return request is sent out, whether the commodity is a self-operated commodity is judged, if the commodity is the self-operated commodity, whether the commodity passes the verification is checked, after the commodity passes the verification, the return is carried out in an e-commerce background, and the operation of payment classification record is carried out; if the goods are not self-operated, the goods are checked after the warehouse notifies that the goods returned by the user are received.
The further improvement is that the bill returning is failed if the commodity audit is not passed, and the bill returning is fed back to the user side.
In a further improvement, in step S4, a refund form is generated concurrently with entry into the financial system.
Due to the adoption of the technical scheme, the invention has the beneficial effects that:
the system for the receipt refunding process is arranged in the e-commerce system, the goods subjected to the receipt refunding are judged, audited and fed back, storage and calculation are realized through the database, the refunding form is finally generated through the financial system for refunding, all manual operations are not needed, and the e-commerce is guaranteed to a certain extent after sale.
Drawings
FIG. 1 is a flowchart illustrating an operation of a system for managing a return order.
Detailed Description
In order to make the technical means, the inventive features, the objectives and the effects of the invention easy to understand, the invention will be further described with reference to the accompanying drawings.
A first embodiment of the present invention discloses an order-returning management system, as shown in fig. 1, which includes the following steps:
s1: a front-end user or an operator creates a return order and enters an order evaluation system for preliminary evaluation;
s2: entering the order into an auditing database after the order is qualified through preliminary evaluation, and passing manual auditing;
s3: if the audit does not pass the refuge receipt, entering a receipt return flow if the audit passes, generating a system receipt, and importing a form by a warehouse manager;
s4: and calculating the profit and loss through the system after generating the refund, and sending the refund to the financial system for refunding.
Specifically, after the manual review in step S2, the system determines whether the order status is successful in payment, and if the payment is successful, notes the refund status at the front end after the order is recorded by the customer service, and performs classification recording according to the payment; if the system judges that the order state is delivered, sending a commodity return request to the user side; after sending a commodity return request, judging whether the commodity is a self-operated commodity, if so, auditing whether the commodity passes, and after passing, returning the order in an e-commerce background and entering the operation of payment classification record; if the goods are not self-operated, the goods are checked after the warehouse notifies that the goods returned by the user are received; if the commodity audit is not passed, the bill returning is failed and the bill is fed back to the user side; in step S4, a refund form is generated concurrently with entry into the financial system.
In use, as shown in fig. 1, when a user needs to return an order, the user firstly contacts a customer service to apply for refund, the order evaluation system preliminarily judges the type of the commodity and whether the commodity is in the effective refund time and condition, and requests the filtering condition and the refund reason information of the user from the system, then enters an auditing database, and manually audits whether the order payment is successful, if the payment is successful, the order return process is entered, the customer records the order number through an EXCEL table, if the audit is not successful, the return application is rejected, after the return process is entered, the state is modified to be a refund state through an e-commerce background, then the payment number is recorded according to a third-party payment sub-sheet, if the delivery is successful, the delivery is displayed, the condition that the user is required to send back the commodity is overcome, whether the commodity is a self-owned commodity is judged, if the self-owned commodity audit commodity passes, if not, the commodity is checked, the commodity is wai, and the commodity is failed to be refunded by the person who does not pass the commodity audit, the person who passes the commodity refunds the bill in the E-commerce background, then the payment number is recorded according to the third-party payment share, and finally the payment number is submitted to the financial affair for refunding to finish the operation.
The receipt refunding management system is simple and quick to operate, and is provided with a receipt refunding flow system to help an e-commerce system to refund, check stocks and operate and use the reverse logistics of returned goods in the receipt refunding process of a user, the storage and calculation are realized through a database, a refund form is finally generated through a financial system to refund, all manual operation is not needed, and the e-commerce is guaranteed to a certain extent after sale.
Specific embodiments of the invention have been described above. It is to be understood that the invention is not limited to the particular embodiments described above, in that devices and structures not described in detail are understood to be implemented in a manner common in the art; various changes or modifications may be made by one skilled in the art within the scope of the claims without departing from the spirit of the invention, and without affecting the spirit of the invention.
Claims (6)
1. An order-return management system, comprising the steps of:
s1: a front-end user or an operator creates a return order and enters an order evaluation system for preliminary evaluation;
s2: entering the order into an auditing database after the order is qualified through preliminary evaluation, and passing manual auditing;
s3: if the audit does not pass the refuge receipt, entering a receipt return flow if the audit passes, generating a system receipt, and importing a form by a warehouse manager;
s4: and calculating the profit and loss through the system after generating the refund, and sending the refund to the financial system for refunding.
2. A system for managing an invoice as recited in claim 1, wherein: after the manual review in step S2, the system determines whether the order status is successful in payment, and if the payment is successful, notes the refund status at the front end after the order is recorded by the customer service, and performs classification recording according to the payment.
3. A system for managing an invoice as recited in claim 2, wherein: if the system judges that the order state is delivered, a commodity return request is sent to the user side.
4. A chargeback management system according to claim 3, wherein: after sending a commodity return request, judging whether the commodity is a self-operated commodity, if so, auditing whether the commodity passes, and after passing, returning the order in an e-commerce background and entering the operation of payment classification record; if the goods are not self-operated, the goods are checked after the warehouse notifies that the goods returned by the user are received.
5. The chargeback management system of claim 4, wherein: and if the commodity audit is not passed, the bill returning is failed and the bill is fed back to the user side.
6. A system for managing an invoice as recited in claim 1, wherein: in step S4, a refund form is generated concurrently with entry into the financial system.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810972714.7A CN110874745A (en) | 2018-08-24 | 2018-08-24 | Bill return management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810972714.7A CN110874745A (en) | 2018-08-24 | 2018-08-24 | Bill return management system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110874745A true CN110874745A (en) | 2020-03-10 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810972714.7A Pending CN110874745A (en) | 2018-08-24 | 2018-08-24 | Bill return management system |
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| Country | Link |
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| CN (1) | CN110874745A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111652687A (en) * | 2020-06-08 | 2020-09-11 | 上海敬贤信息科技有限公司 | Online technical demand obtaining method |
| CN114037507A (en) * | 2021-10-21 | 2022-02-11 | 深圳市道旅旅游科技股份有限公司 | Settlement dispute work order processing method, platform, equipment and medium |
| CN114155077A (en) * | 2021-12-07 | 2022-03-08 | 杭州菲助科技有限公司 | APP financial platform system and method capable of rapidly refunding money |
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| CN106204203A (en) * | 2016-06-30 | 2016-12-07 | 云南贪猫科技有限公司 | A kind of processing method of online trading data |
| CN106651402A (en) * | 2016-12-29 | 2017-05-10 | 江西博瑞彤芸科技有限公司 | Data processing method for goods return operation |
| CN107274191A (en) * | 2017-05-12 | 2017-10-20 | 南京邮电大学 | A kind of shopping at network return of goods forecasting system based on seller |
| CN107392544A (en) * | 2017-07-31 | 2017-11-24 | 深圳华盛商业发展有限公司 | General retail management system and method |
| CN107506987A (en) * | 2017-08-31 | 2017-12-22 | 江西博瑞彤芸科技有限公司 | A kind of processing method of reimbursement information |
| CN107909362A (en) * | 2017-11-30 | 2018-04-13 | 广州唯品会网络技术有限公司 | The processing method and processing device of reimbursement data |
-
2018
- 2018-08-24 CN CN201810972714.7A patent/CN110874745A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106204203A (en) * | 2016-06-30 | 2016-12-07 | 云南贪猫科技有限公司 | A kind of processing method of online trading data |
| CN106651402A (en) * | 2016-12-29 | 2017-05-10 | 江西博瑞彤芸科技有限公司 | Data processing method for goods return operation |
| CN107274191A (en) * | 2017-05-12 | 2017-10-20 | 南京邮电大学 | A kind of shopping at network return of goods forecasting system based on seller |
| CN107392544A (en) * | 2017-07-31 | 2017-11-24 | 深圳华盛商业发展有限公司 | General retail management system and method |
| CN107506987A (en) * | 2017-08-31 | 2017-12-22 | 江西博瑞彤芸科技有限公司 | A kind of processing method of reimbursement information |
| CN107909362A (en) * | 2017-11-30 | 2018-04-13 | 广州唯品会网络技术有限公司 | The processing method and processing device of reimbursement data |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111652687A (en) * | 2020-06-08 | 2020-09-11 | 上海敬贤信息科技有限公司 | Online technical demand obtaining method |
| CN114037507A (en) * | 2021-10-21 | 2022-02-11 | 深圳市道旅旅游科技股份有限公司 | Settlement dispute work order processing method, platform, equipment and medium |
| CN114155077A (en) * | 2021-12-07 | 2022-03-08 | 杭州菲助科技有限公司 | APP financial platform system and method capable of rapidly refunding money |
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| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20200310 |